Senior Website UX & Informatioon Architect

📍 Job Overview

Job Title: Senior Website UX & Information Architect

Company: Cal Vet Integrated Consulting Services

Location: United States (Remote)

Job Type: FULL_TIME

Category: User Experience (UX) / Information Architecture

Date Posted: 2026-11-03T20:03:31

Experience Level: 5-10 years

🚀 Role Summary

• Lead the strategic direction and execution of User Experience (UX) and Information Architecture (IA) across diverse web properties and digital platforms, ensuring a cohesive and intuitive user journey.

• Drive the creation of foundational design artifacts, including detailed wireframes, comprehensive sitemaps, logical user flows, and interactive prototypes, to effectively communicate design concepts and architectural frameworks to stakeholders.

• Champion a data-driven design approach by conducting rigorous user research, iterative usability testing, and in-depth data analysis to validate design decisions and optimize user engagement.

• Foster collaborative partnerships with cross-functional teams, including software developers, content strategists, product managers, and key business stakeholders, to ensure seamless integration of UX/IA principles into the development lifecycle.

• Establish and uphold industry-leading UX standards, contribute to the evolution of design systems, and champion IA best practices to maintain consistency and scalability across all digital touchpoints.

• Translate complex business requirements and user needs into elegant, accessible, and user-friendly web experiences that align with organizational goals and client objectives.

• Articulate and advocate for design recommendations and architectural frameworks through compelling presentations to senior leadership and external clients, demonstrating clear rationale and impact.

📝 Enhancement Note: This role requires a strategic thinker with a strong command of both UX design principles and Information Architecture methodologies, with a focus on leading initiatives and influencing stakeholders. The emphasis on a remote, East Coast time zone-based team suggests a need for strong self-management and communication skills.

📈 Primary Responsibilities

• Develop and implement comprehensive UX strategies that align with business objectives and user needs for all web properties.

• Design and maintain intuitive information architectures, including sitemaps, content models, and navigation systems, ensuring logical organization and findability of digital content.

• Create detailed wireframes, user flows, journey maps, and interactive prototypes to visualize and test user interactions and system behaviors.

• Plan and execute user research initiatives, including user interviews, surveys, card sorting, tree testing, and usability studies, to gather actionable insights.

• Analyze quantitative data from analytics platforms and qualitative feedback from user testing to identify pain points and opportunities for UX/IA optimization.

• Collaborate closely with product managers, developers, and content strategists to ensure the feasibility and successful implementation of UX/IA designs.

• Define, document, and maintain UX standards, guidelines, and best practices for the organization, contributing to the development and governance of design systems.

• Present design concepts, research findings, and IA recommendations to diverse audiences, including executive leadership, clients, and project teams.

• Ensure digital products adhere to accessibility standards (WCAG 2.1 AA/AAA) and SEO best practices throughout the design and development process.

• Mentor junior UX designers and information architects, fostering a culture of continuous learning and improvement within the team.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role with significant strategic influence and leadership potential. The emphasis on "leading UX strategy" and "defining and maintaining UX standards" indicates a need for proactive ownership and best-practice advocacy.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in UX Design, Human-Computer Interaction (HCI), Information Science, Digital Media, Computer Science, or a related field; or equivalent practical experience demonstrating a strong foundation in these disciplines. Experience:

• A minimum of 5 years of progressive experience in User Experience (UX) design, Information Architecture (IA), or a closely related role, with a proven track record of successfully delivering complex digital products.

• Demonstrated experience in leading UX strategy and information architecture design for web properties and digital platforms.

• Experience working within consulting environments or for client-facing organizations is highly advantageous. Required Skills:

• UX Strategy & Design: Proven ability to define and execute comprehensive UX strategies that align with business goals and user needs. Expertise in user-centered design methodologies.

• Information Architecture: Deep understanding of organizing, structuring, and labeling content effectively to enhance usability and findability. Proficient in creating sitemaps, taxonomies, and navigation models.

• Prototyping & Wireframing: Advanced proficiency with industry-standard UX design and prototyping tools such as Figma, Axure, Sketch, Adobe XD, or similar platforms. Ability to create high-fidelity interactive prototypes.

• User Research & Testing: Expertise in planning, conducting, and analyzing various forms of user research, including user interviews, surveys, card sorting, tree testing, and usability testing.

• Accessibility & Standards: Strong knowledge of Web Content Accessibility Guidelines (WCAG) 2.1 AA/AAA and a commitment to designing inclusive and accessible digital experiences. Familiarity with SEO best practices.

• Communication & Presentation: Exceptional verbal and written communication skills, with the ability to articulate complex design rationale, research findings, and technical concepts clearly and persuasively to both technical and non-technical audiences.

• Remote Collaboration & Self-Management: Demonstrated ability to work independently, manage multiple projects concurrently, and collaborate effectively within a distributed, remote team environment.

Preferred Skills:

• Experience with design system development and governance.

• Familiarity with content strategy principles and their integration with IA.

• Knowledge of front-end development principles (HTML, CSS, JavaScript) to inform design feasibility.

• Experience with data analysis tools (e.g., Google Analytics, Amplitude) for performance measurement.

• Master's degree in a relevant field.

📝 Enhancement Note: The requirements emphasize a blend of strategic thinking, hands-on design execution, and strong interpersonal skills. The "equivalent experience" clause for the degree suggests flexibility for candidates with substantial professional experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A robust portfolio showcasing 3-5 detailed case studies that demonstrate your end-to-end UX design and information architecture process. Each case study should clearly articulate the problem, your role, the methodologies used, design decisions, challenges faced, and quantifiable outcomes.

• UX Strategy & IA Examples: Specific examples of developed UX strategies, comprehensive sitemaps, user flows, and information architecture frameworks that illustrate your approach to structuring complex digital products.

• Prototyping & Wireframing: Examples of wireframes, interactive prototypes, and user interface designs created using tools like Figma, Axure, or Sketch, demonstrating your ability to translate concepts into tangible designs.

• User Research & Testing Deliverables: Samples of user research plans, usability test reports, and analysis of findings that led to design improvements and measurable impact.

• Accessibility & Standards Adherence: Evidence of how you've incorporated accessibility standards (WCAG) and SEO best practices into your design process and deliverables.

Process Documentation:

• Clear documentation of your design process, including how you approach user research, ideation, prototyping, testing, and iteration.

• Demonstrate how you translate business requirements and user needs into actionable design specifications and information architectures.

• Showcase your methods for collaborating with cross-functional teams and presenting design rationale and recommendations.

📝 Enhancement Note: For a Senior UX & Information Architect role, the portfolio is paramount. It needs to demonstrate not just design skills but also strategic thinking, process maturity, and the ability to drive significant impact through user-centered design and information architecture. Quantifiable results are key.

💵 Compensation & Benefits

Salary Range: $70,000 - $80,000 USD per year.

• This salary range is based on the provided data and reflects a typical compensation for a Senior UX & Information Architect with 5-10 years of experience in the US market, considering the remote nature of the role. Benefits:

• 401(k): Retirement savings plan to help you plan for your future.

• Health Insurance: Comprehensive medical coverage to support your well-being.

• Dental Insurance: Specialized dental care benefits.

• Vision Insurance: Coverage for eye care and vision needs.

• Paid Time Off (PTO): Generous paid time off for vacation, personal days, and holidays, allowing for work-life balance.

• Employee Discounts: Access to various discounts on products and services.

• Wellness Resources: Support for employee health and well-being through dedicated resources.

Working Hours:

• Standard full-time hours, likely around 40 hours per week. Given the remote nature and East Coast time zone requirement, expect a schedule aligned with typical business hours in that region, with potential for flexibility.

📝 Enhancement Note: The salary range is competitive for a senior-level remote UX/IA role in the US, though it may vary based on specific location within the East Coast time zones. The benefits package is comprehensive, indicating a commitment to employee well-being and long-term security.

🎯 Team & Company Context

🏢 Company Culture

Industry: Consulting Services (Integrated Consulting)

Company Size: The provided data does not specify exact company size, but the description suggests a growing firm. Consulting firms can range from small, specialized boutiques to large, global organizations. This role's remote setup implies a potentially distributed team structure.

Founded: The founding date is not provided, but the description indicates a "forward-thinking consulting firm dedicated to delivering impactful solutions" and fostering a "supportive, flexible work culture."

Team Structure:

• This role is part of a "growing remote team," specifically requiring candidates within East Coast time zones.

• The Senior UX & Information Architect will likely collaborate closely with developers, content strategists, product managers, and potentially client-facing teams.

• The reporting structure is not explicitly defined but is expected to be within a UX/Design function or a broader Digital Product/Technology team. Methodology:

• The company emphasizes "delivering impactful solutions" through "thoughtful strategy and design."

• A "user-centered design" approach is core to this role's responsibilities.

• Collaboration, creativity, and a "real difference" mission suggest a results-oriented and values-driven environment.

• The focus on "meaningful digital experiences" and "intuitive information structures" points to a commitment to quality and user satisfaction.

Company Website: https://cal-vet-integrated-consulting-services.careerplug.com/jobs/3674976/apps/new

📝 Enhancement Note: Cal Vet Integrated Consulting Services appears to be a consulting firm focused on delivering high-impact digital solutions. The culture emphasizes collaboration, creativity, and a user-centric approach, with a growing remote team. Candidates should highlight their ability to thrive in such an environment.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor

• This role is positioned as a Senior UX & Information Architect, indicating a high level of expertise and autonomy. It sits above junior or mid-level roles and is responsible for leading significant aspects of UX/IA strategy and execution. Reporting Structure:

• While not explicitly stated, the Senior UX & Information Architect would likely report to a Director or VP of UX/Design, Head of Product, or a similar senior leadership position overseeing digital product development. They will also work closely with project managers and cross-functional team leads. Operations Impact:

• This role has a direct impact on the success of digital products by ensuring they are user-friendly, accessible, and aligned with business objectives. Effective UX and IA lead to increased user engagement, higher conversion rates, improved customer satisfaction, and reduced development rework. The role's influence extends to client satisfaction and the firm's reputation for delivering quality solutions. Growth Opportunities:

• Leadership within UX/IA: Potential to move into a Lead UX Designer, UX Manager, or Principal Information Architect role, overseeing larger projects or teams.

• Specialization: Opportunity to deepen expertise in specific areas like accessibility, user research methodologies, or complex enterprise-level information architecture.

• Consulting Acumen: Develop advanced client management, strategic consulting, and business development skills relevant to the consulting industry.

• Cross-functional Influence: Expand influence across product strategy, business development, and client engagement initiatives.

• Mentorship: Opportunity to mentor and guide junior team members, fostering leadership development.

📝 Enhancement Note: The "Senior" title and responsibilities suggest a clear path for career advancement within the company or the broader consulting industry. Candidates should articulate their aspirations for growth and how this role aligns with their long-term career goals.

🌐 Work Environment

Office Type: Remote Solely

• This position is fully remote, offering the flexibility to work from home. The requirement for candidates to be within East Coast time zones suggests a need for synchronous collaboration during core business hours.

Office Location(s): United States (Remote, East Coast Time Zones Only)

• While the company is based in the US, the specific office locations are not relevant as the role is entirely remote. The geographical constraint is tied to time zone alignment for effective team collaboration. Workspace Context:

• Collaborative Environment: Despite being remote, the company emphasizes collaboration. This means utilizing digital collaboration tools for brainstorming, design reviews, and team communication.

• Tools & Technology: Access to standard remote work tools and potentially company-provided software licenses for UX/IA design and project management.

• Team Interaction: Regular virtual meetings, stand-ups, and design critiques are expected to foster team cohesion and project alignment.

Work Schedule:

• Standard full-time work schedule, approximately 40 hours per week. The East Coast time zone requirement implies adherence to typical business hours in that region (e.g., 9 AM - 5 PM EST/EDT). Flexibility may be offered, but availability for meetings during core hours is crucial.

📝 Enhancement Note: The remote nature, coupled with the East Coast time zone requirement, is a critical aspect of this role. Candidates must be comfortable with remote work tools and demonstrate strong self-discipline and proactive communication to succeed.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the recruiting team to assess qualifications and fit.

• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into your experience, UX/IA philosophy, and strategic thinking. This may include behavioral questions and scenario-based inquiries.

• Portfolio Presentation & Design Challenge: A key stage where you will likely present selected case studies from your portfolio, explaining your process and impact. You may also be given a small design challenge or asked to critique an existing design, demonstrating your problem-solving approach and IA skills.

• Cross-functional Team Interview: An opportunity to meet with potential collaborators (e.g., developers, content strategists) to assess your communication, collaboration style, and ability to integrate into the team.

• Final Interview/Offer: A final discussion with senior leadership or HR to finalize details and extend an offer.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest case studies that best represent your UX strategy, information architecture, research, and design skills relevant to this role.

• Tell a Story: For each case study, clearly articulate the problem, your specific role and contributions, the methodologies employed, key design decisions and rationale, challenges overcome, and most importantly, the measurable impact or outcomes achieved. Use visuals effectively.

• Highlight IA Expertise: Explicitly showcase your work on sitemaps, user flows, wireframes, and prototypes. Explain your thought process for structuring information and ensuring intuitive navigation.

• Demonstrate Research & Testing: Detail your approach to user research and usability testing, and how the insights gained directly influenced your design decisions and led to improvements.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your projects (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores).

• Prepare for Questions: Be ready to answer in-depth questions about your process, design choices, and how you handle feedback and collaboration.

Challenge Preparation:

• If a design challenge is provided, focus on understanding the core problem and user needs.

• Outline your approach clearly, even if you can't complete everything. Prioritize key areas like IA and user flows.

• Be prepared to articulate your assumptions and design rationale.

• Practice presenting your work concisely and confidently.

📝 Enhancement Note: The interview process will heavily rely on the candidate's portfolio and their ability to articulate their strategic and IA process. Candidates should prepare to present detailed case studies and potentially tackle a focused design problem.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design & Prototyping: Proficiency is required in at least one of the following:
  • Figma: Widely used for collaborative design, prototyping, and design systems.
  • Axure RP: Powerful for creating complex, interactive prototypes and detailed specifications.
  • Sketch: A popular vector design tool for macOS, often used with plugins for prototyping and collaboration.
  • Adobe XD: Integrated with the Adobe Creative

Cloud, offering design and prototyping capabilities.

• Information Architecture Tools: While the above tools can be used, specific IA tools or methods might include:
  • Mind Mapping Software: (e.g., Miro, Mural, MindMeister) for brainstorming and organizing information.
  • Diagramming Tools: (e.g., Lucidchart, Visio) for creating sitemaps and user flows.

Analytics & Reporting:

• Web Analytics Platforms: Familiarity with tools like Google Analytics, Adobe Analytics, or similar platforms to understand user behavior, track key metrics, and inform design decisions.

• User Testing Platforms: Experience with tools for remote usability testing and session recording (e.g., UserTesting.com, Lookback, Hotjar).

CRM & Automation:

• While not a primary focus, understanding how UX/IA integrates with CRM systems (like Salesforce) and marketing automation platforms can be beneficial for context.

📝 Enhancement Note: The role heavily emphasizes proficiency in modern UX/UI design and prototyping tools. A strong understanding of how to leverage analytics and user feedback tools is also crucial for data-informed design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all design decisions.

• Collaboration: A belief in the power of teamwork and cross-functional partnership to achieve the best outcomes.

• Impact & Results: A focus on delivering tangible, meaningful results for clients through effective strategy and design.

• Innovation & Creativity: Encouraging new ideas and creative problem-solving to deliver cutting-edge solutions.

• Quality & Excellence: A dedication to high standards in design, process, and client delivery.

• Continuous Improvement: A mindset of learning, adapting, and refining processes and skills.

Collaboration Style:

• Cross-functional Integration: Actively engaging with developers, content strategists, product managers, and stakeholders to ensure alignment and cohesive product development.

• Open Communication: Encouraging transparent dialogue, constructive feedback, and proactive sharing of information within the remote team.

• Data-Driven Decision Making: Utilizing research, testing, and analytics to inform design choices and present evidence-based recommendations.

• Client-Focused: Maintaining a strong understanding of client needs and objectives, translating them into effective digital experiences.

📝 Enhancement Note: The company culture appears to value a blend of user advocacy, collaborative problem-solving, and a strong focus on delivering measurable value to clients through high-quality digital solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively navigating the inherent tension between optimal user experience and complex business requirements or technical constraints.

• Remote Collaboration Dynamics: Maintaining strong team cohesion, clear communication, and effective collaboration within a fully remote, distributed team across different time zones.

• Translating Complex Requirements: Simplifying intricate business logic or technical processes into intuitive and user-friendly interfaces and information structures.

• Driving Adoption of UX/IA Best Practices: Advocating for and implementing user-centered design principles and robust IA frameworks within a consulting environment that may have diverse client needs and internal processes.

• Measuring ROI of UX/IA: Clearly demonstrating the quantifiable business value and return on investment derived from UX and IA initiatives to clients and leadership.

Learning & Development Opportunities:

• Advanced IA Techniques: Deepening knowledge in complex information architecture challenges, enterprise content management, and taxonomy design.

• Emerging UX Trends: Staying abreast of new UX methodologies, tools, and technologies, such as AI in UX, advanced personalization, and new interaction paradigms.

• Client Management & Consulting Skills: Developing stronger client relationship management, presentation, and strategic advisory skills essential for a consulting role.

• Design System Leadership: Contributing to or leading the development and maintenance of sophisticated design systems.

• Mentorship Programs: Participating in or leading mentorship initiatives to guide junior designers and develop leadership capabilities.

📝 Enhancement Note: This role presents opportunities to tackle complex design problems and grow within the consulting domain, requiring adaptability and a proactive approach to continuous learning.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your process for stakeholder management, negotiation, and user advocacy.)

• "How do you approach defining the information architecture for a large, complex website or application? Walk us through your methodology." (Prepare to discuss sitemaps, content models, navigation strategies, and how you ensure scalability and findability.)

• "Tell us about a project where your UX strategy or IA significantly improved user engagement or business metrics. What were the key drivers of success?" (Be ready to present a relevant case study from your portfolio with quantifiable results.) Company & Culture Questions:

• "What interests you about Cal Vet Integrated Consulting Services, and why are you a good fit for our remote, East Coast time zone-based team?" (Research the company's mission, values, and project types. Emphasize your remote work experience and time zone alignment.)

• "How do you ensure effective collaboration and communication within a remote team environment?" (Highlight your experience with remote collaboration tools and proactive communication strategies.)

• "How do you stay updated on the latest UX/IA trends and best practices?" (Mention industry publications, conferences, online courses, and community involvement.) Portfolio Presentation Strategy:

• Structure Your Presentation: Begin with an overview of your role and the project's objectives. Clearly outline the problem statement and user needs.

• Show, Don't Just Tell: Visually present your wireframes, user flows, sitemaps, prototypes, and research findings. Explain your rationale behind key design decisions.

• Focus on Impact: Clearly articulate the results achieved, using data and metrics wherever possible. Quantify the business value and user experience improvements.

• Demonstrate IA Expertise: Specifically highlight how you structured information, designed navigation, and ensured content findability.

• Be Prepared for Q&A: Anticipate questions about your process, challenges, and decision-making. Be ready to discuss alternative approaches you considered.

📝 Enhancement Note: Candidates should prepare to deep-dive into their portfolio, articulate their strategic thinking, and demonstrate their ability to work effectively in a remote, collaborative consulting environment.

📌 Application Steps

To apply for this Senior Website UX & Information Architect position:

• Submit your application through the provided application link on the CareerPlug platform.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your experience in UX strategy, information architecture, user research, and prototyping, with a strong emphasis on web properties. Select case studies that best align with consulting services and digital solutions.

• Resume Optimization: Clearly articulate your 5+ years of experience, mentioning specific tools (Figma, Axure, Sketch), methodologies (user-centered design, WCAG, SEO), and accomplishments in previous roles. Quantify achievements wherever possible.

• Prepare Your Presentation: Select 3-5 key case studies for your portfolio presentation. Practice walking through your process, design rationale, and the impact of your work, focusing on information architecture and strategic UX.

• Research the Company: Familiarize yourself with Cal Vet Integrated Consulting Services, their mission, and the types of solutions they provide. Understand their commitment to "impactful solutions" and "thoughtful strategy and design."

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.