Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: ResMed

Location: San Diego, CA, United States

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-10-01

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Lead the end-to-end user experience design process for complex, data-rich digital products, from initial problem framing to final delivery.

• Design intuitive, scalable, and accessible user interfaces and workflows, with a focus on simplifying intricate systems for patients, providers, and internal operations teams.

• Integrate and thoughtfully apply Artificial Intelligence (AI) tools and capabilities to enhance user experiences and streamline design processes.

• Collaborate effectively with Product Management, Engineering, Research, Content, and Customer Experience (CX) teams to deliver impactful and user-centric solutions.

• Contribute to the evolution and maintenance of ResMed's design systems and pattern libraries to ensure consistency and quality across the digital product portfolio.

📝 Enhancement Note: While the core role is Senior UX Designer, the emphasis on "operations teams," "complex workflows," "data-rich interfaces," and "AI-enabled experiences" strongly suggests a significant focus on designing for internal business processes and enterprise-level applications. This requires a deep understanding of how technology can optimize operational efficiency and support complex decision-making, aligning it with GTM and RevOps adjacent functionalities.

📈 Primary Responsibilities

• Drive the entire UX lifecycle, encompassing problem definition, user journey mapping, wireframing, interactive prototyping, and detailed design specifications.

• Develop clear, efficient, and scalable design solutions for complex workflows and data-intensive interfaces, ensuring critical details are preserved while simplifying user interaction.

• Apply advanced principles of interaction design and information architecture to create user-friendly and effective digital experiences.

• Foster strong partnerships with Product and Engineering to ensure design feasibility, resolve ambiguities, and drive timely product development.

• Actively contribute to the development and governance of design systems, reusable UI components, and consistent user experience standards across ResMed's diverse product suite.

• Champion and integrate accessibility, usability, and inclusivity best practices throughout the design process, ensuring equitable experiences for all users.

• Leverage AI tools to augment ideation, prototyping, research synthesis, and iterative design, enhancing efficiency and exploring novel solutions.

• Design and refine AI-powered features, focusing on clear user prompts, understandable AI outputs, robust exception handling, and mechanisms for user feedback.

• Critically evaluate AI-generated content and interactions for usability, accuracy, ethical implications, and overall user value, identifying areas requiring human oversight.

• Develop AI-driven experiences that build user trust through transparent system confidence levels, user control mechanisms, confirmation dialogues, and clear escalation paths.

• Utilize AI-assisted research synthesis to accelerate learning and insight generation while maintaining rigorous design judgment and user advocacy.

• Partner effectively with cross-functional stakeholders, including Product, Engineering, Research, Content, and CX, to achieve shared objectives and deliver meaningful user outcomes.

📝 Enhancement Note: The responsibilities list a strong focus on AI integration, including designing AI-enabled experiences and evaluating AI outputs. This indicates a forward-thinking approach within ResMed and a need for candidates to demonstrate not just UX expertise but also a strategic understanding of AI's role in product development, particularly in enterprise and operational contexts.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Computer Science, or a related field, or equivalent practical experience.

Experience: 5-10 years of professional experience in User Experience (UX) Design, with a proven track record of designing and delivering complex digital products.

Required Skills:

• Demonstrated expertise in interaction design, information architecture, and workflow design.

• Strong proficiency in creating wireframes, user flows, and interactive prototypes using industry-standard design tools.

• Proven experience designing enterprise-level, workflow-intensive, or data-rich digital products.

• Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams including Product, Engineering, and Research.

• Ability to critically assess design tradeoffs and simplify complex problems without oversimplifying critical user needs.

• Practical understanding and application of accessibility (WCAG) and inclusive design principles.

• Comfort and proficiency in incorporating AI tools into the design workflow for ideation, synthesis, and iteration.

• Ability to critically evaluate AI-enabled experiences, considering factors like trust, accuracy, user control, and ethical implications.

• Strong presentation skills and confidence in articulating and defending design decisions to stakeholders. Preferred Skills:

• Prior experience designing AI-enabled experiences or conversational user interfaces (CUIs).

• Experience within the healthcare industry, regulated environments, or designing for enterprise software.

• Familiarity with designing for operations-focused products or internal business processes.

• Experience contributing to or supporting design systems and component libraries.

📝 Enhancement Note: The "What You Bring" section, particularly the emphasis on enterprise, workflow-heavy, or data-rich products, and the "Nice to have" points about healthcare, regulated environments, and operations-focused products, strongly imply that this role will involve designing for internal business functions, potentially including sales operations, customer support, or supply chain management. This requires a blend of user-centered design and an understanding of business process optimization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing significant contributions to complex digital products, demonstrating thoughtful decision-making throughout the design process.

• Case studies should clearly articulate the problem space, design process, user research insights, iterative design solutions, and delivered outcomes.

• Evidence of designing for intricate workflows, data visualization, or enterprise-level applications.

• Demonstrations of how information architecture principles were applied to organize complex content and functionality.

• Examples of prototyping skills, illustrating user flows and interaction models.

• Showcase a deep understanding of how to incorporate AI tools and considerations into the design process. Process Documentation:

• Portfolio submissions should detail the user-centered design methodologies employed, including problem framing, user research, ideation, prototyping, and testing phases.

• Clearly outline the approach to information architecture and how it was used to manage complexity.

• Demonstrate experience in collaborating with cross-functional teams (Product, Engineering, Research) and how these collaborations influenced the design process.

• Include examples of how accessibility and inclusive design principles were integrated into the design workflow.

• Showcase how AI tools were leveraged to enhance efficiency, explore solutions, or improve user experiences.

• Present how design decisions were validated through user feedback, testing, or data analysis.

📝 Enhancement Note: The emphasis on "complex product work," "thoughtful decision-making," "workflow design," and "data-rich interfaces" necessitates a portfolio that moves beyond superficial visual design. Candidates must demonstrate a strategic approach to problem-solving, system design, and the ability to articulate the impact of their UX decisions on user efficiency and business objectives, particularly within a complex enterprise context.

💵 Compensation & Benefits

Salary Range: $147,000 - $221,000 USD Annual

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance

• Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance

• Disability Insurance

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options

• Commuter Benefits

• Sleep Care Management Program

• 401(k) Retirement Plan with Company Match

• Employee Stock Purchase Plan (ESPP)

• Employee Assistance Program (EAP)

• Tuition Assistance for professional development

• Generous Flex Time Off for salaried employees

• 11 Paid Holidays plus 3 Floating Holidays

• Up to 14 weeks of Paid Primary Caregiver Leave

• 2 weeks of Paid Secondary Caregiver Leave

Working Hours: 40 hours per week, with a flexible work schedule for salaried employees.

📝 Enhancement Note: The provided salary range is specific and aligns with senior-level UX design roles in a high-cost-of-living area like San Diego. The extensive benefits package indicates a strong commitment to employee well-being and professional growth, which is a significant draw for experienced professionals. The "Flex time off" and "40 hours per week" suggest a hybrid or flexible work arrangement that balances work and personal life, crucial for sustained productivity in complex design roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Medical Devices and Health Technology, with a focus on connected health solutions for respiratory and sleep conditions.

Company Size: Large enterprise (typically 5,000+ employees globally for ResMed). This size implies established processes, cross-functional teams, and opportunities for significant impact within a structured environment.

Founded: 1989. ResMed has a long history and a strong reputation in the healthcare industry, indicating a stable and experienced organization with a deep understanding of its market and user needs.

Team Structure:

• The Global User Experience team likely comprises specialists in UX design, UI design, UX research, content strategy, and potentially accessibility.

• This team will report into a broader Product, Engineering, or Digital Innovation department.

• Collaboration is expected to be extensive, with regular interaction with Product Managers, Software Engineers, UX Researchers, Content Strategists, and Customer Experience (CX) professionals. Methodology:

• Data-driven design and decision-making, utilizing user research, analytics, and performance metrics to inform design strategies.

• Emphasis on iterative design processes, incorporating feedback from various stakeholders and user testing.

• Adoption of design systems and best practices to ensure consistency and scalability across a diverse product portfolio.

• Integration of emerging technologies, such as AI, into the design and product development lifecycle.

Company Website: https://www.resmed.com/

📝 Enhancement Note: ResMed's position as a leader in connected health technology means that operations roles, even within UX, often touch upon the complexities of healthcare regulations, data privacy, and the critical nature of patient outcomes. The company's size and history suggest a mature organization with well-defined processes but also opportunities for innovation within those structures.

📈 Career & Growth Analysis

Operations Career Level: Senior UX Designer. This role signifies a seasoned professional expected to operate with a high degree of autonomy, lead complex projects, mentor junior designers, and contribute strategically to the UX vision. It's a critical individual contributor role with potential for leadership.

Reporting Structure: The Senior UX Designer will likely report to a UX Design Manager or Director, who oversees the UX team's strategy and execution. They will work closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The UX designs created will directly influence the usability, efficiency, and adoption of ResMed's digital products. This includes products used by patients managing chronic conditions, healthcare providers delivering care, and internal operations teams managing business processes. Improved UX can lead to better patient adherence, more efficient clinical workflows, reduced operational costs, and enhanced customer satisfaction, all of which have significant business implications.

Growth Opportunities:

• Specialization: Deepen expertise in AI-driven design, conversational interfaces, or specific product domains (e.g., patient management, clinical workflows).

• Leadership: Transition into a Lead UX Designer role, managing larger initiatives or a small team, or moving into UX Management.

• Cross-functional Development: Gain deeper insights into Product Management, Engineering practices, or business operations to become a more holistic product thinker.

• Design System Leadership: Take a leading role in the evolution and evangelization of ResMed's design system.

📝 Enhancement Note: The "Senior" title implies a strategic contribution beyond just execution. Candidates are expected to influence product direction, champion user needs, and potentially mentor others. The growth opportunities highlight a path for individuals who want to deepen their UX expertise or move into leadership positions within a large, established tech company.

🌐 Work Environment

Office Type: ResMed likely offers a modern, collaborative office environment in its San Diego Corporate location, designed to foster teamwork and innovation. Given the "Hybrid" work arrangement, the office will serve as a hub for in-person collaboration, brainstorming sessions, and team building.

Office Location(s): San Diego, CA, United States. This location is a major hub for technology and biotech, offering a vibrant professional community.

Workspace Context:

• The workspace will likely include open-plan areas for collaboration, private meeting rooms for focused work and discussions, and potentially dedicated areas for design critiques and workshops.

• Access to standard office technology, high-performance workstations, and design software will be provided.

• Opportunities for informal and formal interactions with colleagues across design, product, engineering, and other departments will be frequent, encouraging knowledge sharing and cross-pollination of ideas.

Work Schedule: A standard 40-hour work week is expected, with flexibility provided through "Flex time off." This allows employees to manage their schedules to balance project demands with personal life, especially important for complex, iterative design work that may require focused deep work sessions.

📝 Enhancement Note: The hybrid nature of the role means candidates should be comfortable working both remotely and in the San Diego office. The emphasis on collaboration suggests that in-office days will be highly structured for team interaction and strategic alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios for basic qualifications and alignment with the role.

• Portfolio Presentation & Discussion: Candidates will likely present their portfolio, detailing 2-3 key projects. This will involve explaining the problem, their role, design process, decisions made, challenges overcome, and the impact of their work. Be prepared to discuss your systems thinking and approach to complex workflows.

• Skills-Based Interviews: Interviews with UX team members, Product Managers, and Engineers focusing on interaction design, information architecture, problem-solving, collaboration, and experience with AI tools. Expect scenario-based questions and discussions on design trade-offs.

• Hiring Manager Interview: A final interview with the hiring manager to assess overall fit, strategic thinking, leadership potential, and alignment with ResMed's culture and values.

• Potential Design Challenge: A take-home assignment or an in-person/virtual design exercise may be used to evaluate practical design skills and problem-solving abilities under timed conditions.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your experience with complex workflows, data-rich interfaces, enterprise applications, and AI integration. Highlight your problem-framing and systems-thinking abilities.

• Tell a Story: For each project, clearly articulate the user problem, business context, your specific contributions, the design process, key decisions, and measurable outcomes. Use visuals effectively.

• Demonstrate Process: Show your iterative design process, including research, wireframing, prototyping, and testing. Explain why you made certain design choices.

• Highlight AI Experience: Clearly showcase any projects where you incorporated AI tools or designed AI-enabled features. Explain your approach to trust, control, and user understanding in AI interactions.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the impact of your designs on user behavior, efficiency, or business goals.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research ResMed's products and the healthcare industry.

• Focus on Process: Emphasize your problem-solving methodology, user-centered approach, and ability to articulate your design decisions.

• Manage Time: For timed exercises, prioritize core problem-solving and clear communication over exhaustive detail.

• Be Ready to Discuss: Prepare to walk through your solution, justify your choices, and discuss potential trade-offs and future iterations.

📝 Enhancement Note: The interview process for a senior role will heavily scrutinize the candidate's strategic thinking, ability to handle complexity, and experience with enterprise-level design challenges. A strong portfolio that demonstrates a deep understanding of user needs within complex operational or healthcare contexts, coupled with experience in AI integration, will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP, or similar advanced prototyping tools.

• Collaboration & Workflow: Jira, Confluence, Asana, Trello, or similar project management and documentation tools.

• AI Tools: Familiarity with AI platforms, prompt engineering concepts, and tools for AI-assisted design ideation, research synthesis, or content generation.

Analytics & Reporting:

• Web/App Analytics: Google Analytics, Adobe Analytics, Mixpanel, Amplitude, or similar platforms for understanding user behavior.

• Data Visualization: Tableau, Power BI, Looker, or internal dashboarding tools for analyzing user data and performance metrics.

CRM & Automation:

• CRM Systems: Salesforce, HubSpot, or similar CRM platforms (understanding data flow and user interaction within these systems can be beneficial for designing integrated experiences).

• Integration & Workflow Automation: Understanding of how different systems connect and potential for workflow automation within enterprise environments is a plus.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools is a baseline. The emphasis on AI tools and potentially understanding enterprise systems like CRMs suggests a need for designers who are not only skilled in creating interfaces but also in understanding how those interfaces fit into larger business ecosystems and leverage emerging technologies for efficiency and insight.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the needs of all users, including patients, providers, and internal operations teams, ensuring their experiences are intuitive and effective.

• Excellence & Quality: A drive for high-quality design outcomes, attention to detail, and a commitment to delivering robust, reliable, and user-friendly products.

• Innovation & Curiosity: A proactive approach to exploring new technologies, challenging assumptions, and seeking out opportunities to improve user experiences through creative problem-solving, especially with AI.

• Collaboration & Partnership: A strong belief in working effectively across disciplines, fostering open communication, and building strong relationships with Product, Engineering, and other stakeholders to achieve shared goals.

• Impact & Purpose: A dedication to designing solutions that have a meaningful positive impact on people's health and well-being, contributing to ResMed's mission.

• Data-Driven Decision Making: Utilizing research, analytics, and feedback to inform design choices and measure the success of implemented solutions.

Collaboration Style:

• Cross-Functional Integration: Seamless collaboration with Product Managers to define product strategy and requirements, and with Engineers to ensure design feasibility and high-fidelity implementation.

• Iterative Feedback Loops: A culture of continuous feedback, with regular design critiques, reviews, and collaborative problem-solving sessions involving UX Research, Content, and CX.

• Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and insights across the UX team and with broader product development teams.

• Proactive Communication: Maintaining clear and consistent communication channels to keep stakeholders informed and aligned on design progress and decisions.

📝 Enhancement Note: ResMed's culture, as suggested by the company description and values, is likely one that balances a mission-driven purpose with a professional, results-oriented approach. For a Senior UX Designer, demonstrating strong collaboration, a commitment to quality, and an innovative mindset, particularly concerning AI, will be key to fitting in.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Navigating and simplifying highly complex workflows, data sets, and regulated environments within the healthcare technology sector.

• AI Integration Nuances: Thoughtfully integrating AI into user experiences, managing user trust, ensuring accuracy, and designing for clear control and understanding.

• Balancing Stakeholder Needs: Effectively mediating between user needs, business objectives, technical constraints, and regulatory requirements.

• Scalability and Consistency: Ensuring designs are scalable across a broad product portfolio and maintain a consistent user experience while adapting to new features and technologies.

• Ambiguity Management: Driving clarity and momentum in ambiguous problem spaces, requiring strong problem-framing and strategic thinking.

Learning & Development Opportunities:

• AI Design Specialization: Opportunities to become a go-to expert in designing AI-enabled user experiences and leveraging AI in the design process.

• Healthcare Domain Expertise: Deepen understanding of healthcare workflows, patient journeys, and regulatory landscapes, enhancing ability to design impactful solutions.

• Design System Leadership: Potential to take on more responsibility in shaping and governing ResMed's design system.

• Mentorship and Leadership: Opportunities to mentor junior designers and lead significant product initiatives, developing leadership skills.

• Industry Conferences & Training: Access to professional development resources, conferences, and training to stay abreast of the latest UX trends and technologies.

📝 Enhancement Note: The role presents significant challenges related to complexity and AI, which are also opportunities for growth. Candidates who thrive in complex problem-solving environments and are eager to explore the frontiers of AI in UX will find this role particularly rewarding.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a highly complex workflow or data-rich interface. What was your approach to simplifying it while retaining critical information?" (Prepare to discuss information architecture, user flows, and iterative design.)

• "How have you incorporated AI tools into your design process, or how would you approach designing an AI-enabled feature for our users? What are the key considerations for trust and control?" (Focus on practical application, ethical considerations, and user-centric AI.)

• "Walk us through a project where you collaborated closely with Product Managers and Engineers to define and deliver a complex feature. How did you navigate differing perspectives?" (Highlight your collaboration skills, communication strategies, and ability to influence.) Company & Culture Questions:

• "Why are you interested in ResMed and our mission? How do you see your UX skills contributing to our goal of helping people live healthier lives?" (Research ResMed's mission, values, and recent product launches.)

• "How do you approach designing for accessibility and inclusive user experiences?" (Be ready to discuss specific principles and practical applications.)

• "Describe your experience with design systems. How do you contribute to or leverage them?" (Show your understanding of consistency, scalability, and component-based design.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, begin with the "Why" (problem/opportunity), then the "What" (your role and solution), and finally the "So What" (impact and learnings).

• Focus on Process, Not Just Pixels: Clearly articulate your thought process, decision-making, and the methodologies you employed. Show your iterations.

• Highlight Complexity & AI: Emphasize projects that demonstrate your ability to handle complex systems and your experience or strategic thinking around AI integration.

• Quantify Outcomes: Whenever possible, use data (e.g., user satisfaction scores, task completion rates, efficiency gains) to demonstrate the impact of your work.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, trade-offs, and how you handled challenges.

📝 Enhancement Note: Interview preparation should focus on showcasing strategic thinking, problem-solving skills in complex domains, and a forward-looking perspective on AI integration. Candidates should be ready to articulate their design philosophy and demonstrate how they align with ResMed's mission and values.

📌 Application Steps

To apply for this Senior UX Designer position:

• Submit your application through the ResMed careers portal via the provided link.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating expertise in complex workflows, data-rich interfaces, enterprise applications, and AI integration. Showcase your problem-framing and systems-thinking capabilities.

• Resume Optimization: Ensure your resume clearly outlines your years of experience, key responsibilities, and achievements, using keywords relevant to UX design, interaction design, information architecture, and AI. Quantify your impact where possible.

• Interview Preparation: Practice articulating your design process, decisions, and the impact of your work, especially for complex projects and AI-related experiences. Prepare to discuss your approach to collaboration and problem-solving.

• Company Research: Thoroughly research ResMed's mission, products, and recent initiatives. Understand their focus on connected health and how your UX expertise can contribute to their goals and enhance patient/provider/operations team experiences.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.