Senior Product Designer, Knowledge Graph | Spain | Remote

📍 Job Overview

Job Title: Senior Product Designer, Knowledge Graph

Company: Grafana Labs

Location: Spain (Remote)

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: November 4, 2026

Experience Level: Senior (7+ years)

Remote Status: 100% Remote

🚀 Role Summary

• Design intuitive and user-friendly experiences for Grafana Cloud's Knowledge Graph, focusing on visualizing complex system interdependencies for engineers and SREs.

• Translate complex technical data and user research insights into clear, digestible, and actionable design solutions that simplify system understanding and incident resolution.

• Collaborate closely with cross-functional teams, including engineering, product management, and GTM, to ensure a cohesive and impactful product vision.

• Drive the evolution of the Product Design team by mentoring junior designers, contributing to internal initiatives, and fostering a collaborative remote work environment.

• Develop deep expertise in the Knowledge Graph product area, understanding user personas, use cases, and workflows to create tailored, role-driven experiences.

📝 Enhancement Note: This role is specifically focused on the "Knowledge Graph" component of Grafana Cloud, implying a need for designers experienced in data visualization, complex systems, and potentially graph-based interfaces. The emphasis on "entity graph," "entity catalog," and "RCA workbench" suggests a domain requiring a strong understanding of how interconnected systems function, particularly within observability and cloud infrastructure contexts. The role requires significant autonomy and proactive communication due to its 100% remote nature.

📈 Primary Responsibilities

• Design user interfaces and workflows that enable customers to easily understand and explore complex, dynamic system connections, simplifying intricate information for diverse technical audiences.

• Translate qualitative and quantitative research findings, alongside user feedback, into tangible design solutions that effectively break down system complexity.

• Tailor user experiences to accommodate multiple target audiences and user perspectives, ensuring relevance and ease of use across different roles within an organization.

• Actively participate in cross-functional team efforts, collaborating with engineering, product management, technical writing, and Go-To-Market (GTM) functions, as well as other design team members.

• Prioritize design initiatives to maximize impact, balancing business objectives, customer needs, and technical feasibility.

• Create detailed design documentation, including user needs, pain points, design directions, UX trade-offs, and specific feature designs.

• Contribute to and execute user research initiatives in collaboration with researchers, cross-functional partners, customers, and the broader Grafana user community.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking, user advocacy, and hands-on execution. The emphasis on "tailor the experience to different target audiences" and "multiple user perspectives" suggests a need for nuanced design that caters to various technical roles (e.g., SREs, engineers, potentially operations managers) and their specific needs within system monitoring and incident response.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio and relevant experience in product design, UX design, or a related field are paramount.

Experience: 7+ years of relevant design experience, with a focus on B2B/enterprise software products. Experience designing tools and services for developers or other highly technical users is strongly preferred.

Required Skills:

• A robust portfolio showcasing effective designs for complex products, ideally delivered in a fast-paced, iterative environment.

• Proven ability to conduct qualitative user research, building deep empathy for users and understanding their needs and pain points, even in highly technical domains.

• Demonstrated skill in making design decisions that effectively balance business goals, product priorities, customer feedback, research insights, and technical constraints.

• Strong collaboration capabilities, with experience working effectively with cross-functional teams across multiple locations and time zones.

• Meticulous attention to detail and a proactive willingness to learn and understand a complex, technical product space.

• Experience thriving in a fully remote, fast-paced environment that values open communication, transparency, and autonomy. Preferred Skills:

• Experience designing complex, data-dense interfaces with a primary focus on clarity and usability.

• Ability to quickly acquire a deep understanding of a technical domain and associated customer needs/workflows to inform effective design solutions.

• Domain knowledge or practical experience in observability, cloud infrastructure, and/or database monitoring.

• Experience contributing to the growth and maturity of design teams, particularly within engineering-led organizations, and fostering collaboration with partner functions.

📝 Enhancement Note: The requirement for 7+ years of experience positions this as a senior-level role, expecting a high degree of design maturity, strategic thinking, and the ability to mentor others. The emphasis on "developers or other highly technical users" and "complex, data-dense interfaces" strongly suggests a need for designers comfortable with intricate information architecture and UIs that manage large volumes of technical data.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 significant B2B/enterprise software design projects, with a strong emphasis on complex products or data-dense interfaces.

• Include case studies that clearly articulate the problem, your design process, key decisions, and the measurable impact of your solutions.

• Demonstrate experience in user research, ideation, prototyping, and user testing within each project.

• Highlight your ability to handle ambiguity and navigate complex technical domains, showing how you translated user needs into elegant design solutions.

• Provide specific examples of how you've tailored experiences for different user personas and use cases. Process Documentation:

• Detail your approach to user research, including methodologies for gathering insights from technical users and translating them into design requirements.

• Illustrate your design process, from problem definition and ideation to high-fidelity prototyping and iteration, emphasizing how you balance various constraints.

• Explain your collaboration process with engineering, product management, and other stakeholders, showcasing how you ensure alignment and drive consensus.

• Include examples of how you've documented design decisions, UX trade-offs, and detailed specifications for features.

📝 Enhancement Note: The explicit request for an example of a UI that simplifies complex decision-making, along with the general portfolio requirements, indicates that candidates must be adept at showcasing their ability to solve complex problems through design. The portfolio should not just present final designs but also the strategic thinking and process behind them, particularly concerning data-dense and technically intricate systems.

💵 Compensation & Benefits

Salary Range: In Spain, the Base compensation range for this role is EUR 75,724 - EUR 90,869 annually.

Benefits:

• Restricted Stock Units (RSUs): Every team member receives RSUs, providing ownership in Grafana Labs' success.

• Global Annual Leave: 30 days per annum, with 3 days reserved for Grafana Shutdown Days to encourage disconnection. (Compliance with local legislation is assured).

• Comprehensive Health and Wellness Support: While not explicitly detailed, typical for remote-first tech companies, expect support structures for well-being.

• Professional Development: Opportunities for learning and growth are implied through team initiatives and the company's scaling nature.

• Collaborative and Supportive Culture: A key benefit is working within an "innovation-driven environment where transparency, autonomy, and trust fuel everything we do."

Working Hours: While not explicitly stated, a standard full-time role in Spain typically involves around 40 hours per week. The remote nature may offer some flexibility, but core collaboration hours will likely be expected, especially across time zones.

📝 Enhancement Note: The salary range provided is specific to Spain and reflects a senior-level position within the tech industry in that region. The inclusion of RSUs is a significant part of the total compensation, aligning employee success with company growth. The leave policy is generous and emphasizes work-life balance, which is crucial for remote roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Software / Observability / Open Source. Grafana Labs is a key player in the observability platform space, building on the popular open-source Grafana project. This industry context implies a fast-paced, innovative environment with a strong focus on data, reliability, and developer tools.

Company Size: Grafana Labs is a rapidly scaling organization with team members across 40+ countries, indicating a medium to large company size with a global footprint, but likely with the agility and culture of a growing tech firm.

Founded: Grafana Labs was founded on open-source principles, fostering a culture of collaboration, transparency, and community-driven development. While the founding date isn't specified, its growth trajectory suggests a relatively young but highly successful company.

Team Structure:

• The Product Design organization consists of over 25 designers, researchers, engineers, and design leaders.

• Designers operate within a 100% remote R&D structure, distributed globally across multiple continents.

• This role involves working within a specific product area (Knowledge Graph) but requires cross-functional collaboration with engineering, product management, technical writing, and GTM teams. Methodology:

• Grafana Labs emphasizes an "innovation-driven environment where transparency, autonomy, and trust fuel everything we do."

• The company operates with a "high trust, low ego culture that values outcomes over optics."

• Decisions are often data-driven, informed by research, customer feedback, and business priorities.

• Open-source roots foster a collaborative approach to problem-solving and product development.

Company Website: grafana.com

📝 Enhancement Note: The company culture is heavily influenced by its open-source origins and its 100% remote, global nature. This means that proactive communication, self-direction, and a collaborative spirit are not just encouraged but essential for success. The emphasis on transparency and autonomy suggests an environment where individuals are empowered to take ownership of their work.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a position of significant responsibility and influence within the design team. It requires a seasoned professional capable of tackling complex design challenges independently and contributing to the team's strategic direction.

Reporting Structure: The Senior Product Designer will work within the Product Design organization, which is part of the broader R&D function. While reporting lines are not explicitly detailed, it's typical for senior designers to report to a Design Manager or Director. They will collaborate closely with Product Managers and Engineering Leads for their specific product area.

Operations Impact: While this role is in Product Design, its impact is directly tied to the success of Grafana Cloud's Knowledge Graph. By designing intuitive interfaces for understanding complex systems, this role directly contributes to:

• Faster incident resolution for customers.

• Improved reliability and system understanding.

• Increased adoption and satisfaction with Grafana Cloud's advanced features.

• Enabling engineers and SREs to be more efficient and effective. Growth Opportunities:

• Mentorship & Leadership: Opportunity to coach and mentor other designers, contributing to the overall skill development of the design team.

• Product Ownership: Deep dive into a critical product area (Knowledge Graph), becoming an expert and driving its design vision.

• Team Evolution: Contribute to shaping the Product Design team's practices, ways of working, and culture as the company scales.

• Cross-functional Exposure: Gain experience working with diverse teams across Engineering, Product, and GTM functions.

• Skill Specialization: Develop deep expertise in designing for complex, data-dense interfaces, observability, and cloud infrastructure domains.

📝 Enhancement Note: The "Senior" title implies expectations beyond individual contribution, including mentorship and strategic input. The growth opportunities are framed around leadership within the design practice and deep domain expertise, which are valuable for career advancement in UX/Product Design.

🌐 Work Environment

Office Type: 100% Remote. Grafana Labs operates as a fully distributed company, meaning there is no central office for this role.

Office Location(s): This position is based in Spain, but the role is remote, allowing candidates to work from anywhere within Spain. The company has team members across 40+ countries, indicating a global operational presence.

Workspace Context:

• Collaborative Digital Environment: The remote setup necessitates strong reliance on digital collaboration tools (e.g., Slack, video conferencing, shared design platforms) for effective teamwork.

• Access to Tools: Expect access to industry-standard design and collaboration software, as well as the necessary infrastructure to support a remote workforce.

• Team Interaction: While remote, the company culture emphasizes transparency and proactive communication, fostering regular interaction with peers and cross-functional teams through virtual channels.

Work Schedule: As a remote role based in Spain, the working hours will align with Spanish time zones (e.g., CET/CEST). However, given the global distribution of the team, flexibility and availability for cross-time-zone collaboration will be crucial. A standard 40-hour work week is typical, with an emphasis on asynchronous communication where possible.

📝 Enhancement Note: The 100% remote nature is a defining characteristic. Candidates must be comfortable with asynchronous communication, proactive self-management, and leveraging digital tools to maintain strong connections and collaboration with a globally distributed team. The Spain-based requirement likely pertains to employment law and tax considerations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review your application, focusing on your resume and portfolio, to assess alignment with the core requirements.

• Portfolio Presentation & Design Discussion: Expect a session where you present your portfolio, discussing specific projects, your design process, and how you approach complex problems. This is a key opportunity to showcase your skills in data visualization and simplifying complexity.

• Cross-functional Interviews: Interviews with peers in Engineering and Product Management to assess collaboration style, technical understanding, and ability to work within an agile, remote environment.

• Hiring Manager Interview: A discussion with the hiring manager focusing on senior-level responsibilities, leadership potential, and cultural fit.

• Potential Design Challenge: While not explicitly mentioned, some roles may include a take-home design challenge or a live design exercise to evaluate problem-solving skills and design execution.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-5 of your strongest projects that best demonstrate your experience with complex B2B/enterprise software, data-dense interfaces, and user research.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process undertaken (research, ideation, iteration), key decisions made, and the impact of your design. Use visuals effectively.

• Highlight Complexity & Clarity: Emphasize projects where you successfully simplified complex information or workflows. Specifically address the prompt about a UI that makes decision-making easy.

• Showcase Collaboration: Detail how you worked with engineers, product managers, and other stakeholders.

• Quantify Impact: Where possible, include metrics or outcomes that demonstrate the success of your designs.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Grafana Labs, Grafana Cloud, observability, cloud infrastructure, and the concept of a Knowledge Graph.

• Practice Design Thinking: Be ready to articulate your thought process for solving design problems, from understanding user needs to evaluating trade-offs.

• Prepare for Remote Collaboration: Think about how you facilitate communication and collaboration in a remote setting.

• Research Grafana's Design: Look at existing Grafana products to understand their design language and user experience principles.

📝 Enhancement Note: The application process emphasizes a strong portfolio as a critical component. Candidates should be prepared to articulate their design decisions and process in detail, especially concerning the simplification of complex technical information. The prompt about a UI making decision-making easy is a direct test of this core competency for the role.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard for collaborative design), Sketch, Adobe Creative Suite.

• Collaboration: Slack (for communication), Zoom/Google Meet (for meetings), Confluence/Jira (for project management and documentation).

• Research Tools: UserTesting.com, Maze, or similar platforms for remote user testing and feedback collection.

Analytics & Reporting:

• While not directly a designer's tool, understanding how product analytics tools (e.g., Amplitude, Pendo) are used to track user behavior and feature adoption is beneficial.

• Familiarity with how design impacts key metrics for observability platforms (e.g., incident resolution time, system uptime understanding, user engagement with complex data). CRM & Automation:

• Not directly applicable to the Senior Product Designer role, but an understanding of how CRM and automation tools support the customer lifecycle and sales processes can provide broader context.

📝 Enhancement Note: While specific tools aren't listed, Figma is the de facto standard for collaborative design in remote-first tech companies like Grafana Labs. Proficiency in standard collaboration and project management tools is assumed. The focus is on the designer's ability to leverage these tools to create effective user experiences for technical products.

👥 Team Culture & Values

Operations Values:

• Transparency: Open communication and sharing of information are paramount in a remote, global team. Expect to share your work and decisions openly.

• Autonomy & Trust: Grafana Labs fosters an environment where individuals are trusted to manage their work and make decisions. This requires proactivity and accountability.

• Collaboration: While remote, strong collaboration across functions and geographies is essential. This involves actively seeking input and providing feedback.

• Data-Driven Decisions: Design choices should be informed by user research, data analytics, and business objectives.

• Open Source Ethos: A commitment to community, shared learning, and making technology accessible and understandable.

Collaboration Style:

• Asynchronous First: With teams spread across time zones, asynchronous communication is prioritized, supplemented by synchronous meetings for critical discussions.

• Proactive Engagement: Designers are expected to actively participate in discussions, provide constructive feedback, and seek alignment with stakeholders.

• Cross-functional Partnership: Working closely with Product Managers and Engineers to ensure designs are technically feasible and meet product goals.

• User-Centricity: A shared commitment to understanding and advocating for the user throughout the product development lifecycle.

📝 Enhancement Note: The company values directly translate into how teams operate. For a designer, this means being comfortable with remote collaboration, taking initiative, sharing work frequently, and grounding design decisions in evidence and team consensus.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Extreme Complexity: Designing intuitive interfaces for a "Knowledge Graph" that maps intricate, constantly changing systems is a significant challenge. Balancing comprehensive data display with user clarity requires advanced design skills.

• Global Remote Collaboration: Effectively collaborating with globally distributed teams across multiple time zones requires strong communication, organization, and cultural awareness.

• Technical Domain Understanding: Rapidly gaining deep expertise in observability, cloud infrastructure, and graph databases to inform effective design decisions.

• Balancing Stakeholder Needs: Navigating diverse priorities from engineering, product, sales, and customer feedback to arrive at optimal design solutions.

Learning & Development Opportunities:

• Deep Domain Expertise: Become a go-to expert in the observability and knowledge graph space within Grafana Labs.

• Mentorship: Develop leadership and coaching skills by guiding more junior designers.

• Product Strategy Influence: Contribute to the strategic direction of a key Grafana Cloud feature.

• Cutting-Edge Design: Work with advanced concepts in data visualization, AI-driven insights (as mentioned in the company intro), and complex system mapping.

• Remote Work Best Practices: Further hone skills in remote collaboration, asynchronous communication, and distributed team management.

📝 Enhancement Note: The challenges are inherent to the role's focus on complex technical domains and a remote, global environment. The growth opportunities are substantial for a senior designer looking to deepen their expertise and move into leadership or strategic roles within a leading tech company.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex system or dataset you had to visualize. What were the challenges, and how did your design simplify it for users?" (Focus on your portfolio example and process.)

• "How do you balance conflicting priorities from engineering, product management, and customer feedback when designing a feature?" (Discuss your decision-making framework and stakeholder management approach.)

• "Walk me through a situation where you had to conduct user research with highly technical users. What methods did you use, and what insights did you gain?" (Emphasize empathy and translation of technical needs.)

• "How would you approach designing a new feature for understanding service dependencies in a cloud-native environment?" (Think about information hierarchy, visualization types, and user workflows.) Company & Culture Questions:

• "What interests you about Grafana Labs and our mission in the observability space?" (Research Grafana's products, open-source contributions, and company values.)

• "How do you contribute to a culture of transparency and autonomy in a remote team?" (Share examples of proactive communication and ownership.)

• "Describe your experience working in a fast-paced, 100% remote environment." (Highlight your adaptability and collaboration strategies.) Portfolio Presentation Strategy:

• Structure: Begin with an overview of your role and the project's goals. Then, dive into the problem, your process (research, ideation, iteration), key design decisions, and finally, the outcomes and impact.

• Focus on the "Why": For each design decision, explain the rationale behind it, referencing user needs, business goals, or technical constraints.

• Address the Prompt Directly: Be prepared to present your example of a UI simplifying complex decision-making and articulate its effectiveness clearly and concisely.

• Engage and Inquire: Ask thoughtful questions about the team, the product roadmap, and design challenges to demonstrate your engagement and strategic thinking.

📝 Enhancement Note: Interview preparation should heavily emphasize showcasing your ability to translate extreme technical complexity into user-friendly interfaces. Be ready to articulate your design process, research methodologies, and collaboration strategies in detail, with specific examples from your portfolio.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit Your Application: Complete the application form on the Grafana Labs careers page, ensuring all required fields are filled accurately.

• Curate Your Portfolio: Select your most relevant 3-5 projects that highlight experience with complex B2B/enterprise software, data-dense interfaces, and user research. Ensure your portfolio is easily accessible (e.g., personal website, PDF, or dedicated platform).

• Craft a Compelling Resume: Tailor your resume to emphasize the required skills and experience, using keywords relevant to product design, UX, B2B software, and working with technical users. Quantify achievements where possible.

• Prepare Your Design Example: Clearly articulate your chosen example of a UI that simplifies complex decision-making, along with a brief explanation of its effectiveness. This should be ready for discussion during the interview process.

• Research Grafana Labs: Understand Grafana's products, mission, values, and the observability market. Familiarize yourself with their design aesthetic and user experience.

• Practice Your Presentation: Rehearse your portfolio walkthrough, focusing on clear storytelling, articulating your design process, and confidently answering potential interview questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.