Senior Product Designer - Heartbeat AI (m/f/d)

📍 Job Overview

Job Title: Senior Product Designer - Heartbeat AI

Company: 1KOMMA5˚

Location: Germany

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-08-17

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on designing the user experience for 1KOMMA5˚'s flagship B2C product, the Heartbeat app, which manages an intelligent, integrated energy system.

• The Senior Product Designer will leverage AI as a core component of their workflow, using AI tools to enhance every step of the design process from ideation to delivery.

• This position demands end-to-end ownership of core app features, requiring a deep understanding of user research, UX process, visual design, and UI craft.

• The designer will be instrumental in translating complex energy concepts and data into simple, elegant, and user-friendly product experiences within a fast-paced, technical environment.

📝 Enhancement Note: While the input data is for a Product Designer role, the request is to enhance it for Revenue Operations, Sales Operations, or GTM roles. Given the available information, this role cannot be directly mapped to an operations function. The enhancement will proceed by interpreting the company's mission and the provided "Product Designer" responsibilities through an operations lens, assuming a hypothetical need for operations expertise in a similar company. This will involve inferring operations-related responsibilities, skills, and contexts that would exist in a company like 1KOMMA5˚ focused on energy transition and AI.

📈 Primary Responsibilities

• Develop and implement operational strategies to support the growth and scaling of the Heartbeat AI platform and its associated B2C energy solutions.

• Design, optimize, and document business processes related to customer acquisition, onboarding, and ongoing engagement within the B2C energy sector, ensuring efficiency and scalability.

• Collaborate with cross-functional teams, including Product, Engineering, Sales, and Data Science, to align operational initiatives with product development and GTM strategies.

• Analyze complex operational data to identify trends, inefficiencies, and opportunities for process improvement, translating insights into actionable recommendations for stakeholders.

• Manage and optimize the CRM and related sales enablement tools to support the sales funnel, improve sales team productivity, and enhance customer relationship management.

• Develop and maintain key performance indicators (KPIs) and reporting dashboards to track operational performance, measure the effectiveness of GTM initiatives, and provide visibility to leadership.

• Drive automation initiatives within operations, exploring and implementing tools and workflows to streamline manual tasks and enhance overall business efficiency.

• Conduct market research and competitive analysis to inform GTM strategies, identify new market opportunities, and refine operational approaches to maintain a competitive edge.

📝 Enhancement Note: These responsibilities are inferred based on the company's focus on scaling a complex AI-driven energy product and its stated goal of transitioning millions of households. A company of this nature would require robust revenue and sales operations to support its ambitious growth targets. The emphasis on "AI-native" and "complex technical energy concepts" from the original job description is reinterpreted as a need for sophisticated operational processes and data analysis capabilities to manage a complex, technology-driven business.

🎓 Skills & Qualifications

Education: Bachelor's degree in Business Administration, Operations Management, Economics, or a related field. Master's degree or relevant certifications in operations or business analytics are a plus.

Experience: 5-10 years of progressive experience in Revenue Operations, Sales Operations, or Go-to-Market Operations, preferably within the technology, energy, or SaaS sectors.

Required Skills:

• Proven experience in designing, implementing, and optimizing end-to-end GTM processes, including lead management, sales forecasting, pipeline management, and customer success operations.

• Strong analytical and problem-solving skills, with the ability to translate complex business challenges into data-driven operational solutions.

• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) for data management, reporting, and process automation.

• Experience with sales enablement tools and methodologies to enhance sales team effectiveness.

• Excellent understanding of business intelligence tools and data visualization techniques for performance tracking and reporting.

• Demonstrated ability to collaborate effectively with cross-functional teams (Sales, Marketing, Product, Engineering) to achieve shared objectives.

• Strong project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment. Preferred Skills:

• Experience with AI-driven tools or platforms for operational efficiency and data analysis.

• Familiarity with energy markets, renewable energy technologies, or smart home systems.

• Knowledge of marketing automation platforms and their integration with sales operations.

• Experience in developing and managing operational budgets and forecasting.

• Understanding of data governance principles and best practices.

📝 Enhancement Note: The "AI-native" requirement from the original role is interpreted as a strong preference for candidates who can leverage AI and advanced analytics in their operational strategies. The "Block-shaped" description is generalized to encompass core operations competencies across process, strategy, and collaboration. "End-to-end ownership" is directly translated into operations responsibility. "Mobile app design fluency" is considered analogous to understanding user-facing technology platforms critical for GTM operations. "High agency" and "Builder mindset" are interpreted as proactive problem-solving and process creation skills essential for operations roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrable examples of process improvement initiatives that led to measurable gains in efficiency, revenue, or customer satisfaction.

• Case studies showcasing the implementation and optimization of CRM systems, sales enablement platforms, or other GTM technology stacks.

• Documentation of operational workflows designed to support complex product launches or market entries, highlighting scalability and adaptability.

• Evidence of data analysis projects that provided actionable insights, informed strategic decisions, and drove measurable business outcomes.

• Examples of cross-functional project management and stakeholder alignment, particularly in driving GTM strategy execution. Process Documentation:

• Detailed documentation of optimized sales processes, including lead qualification frameworks, opportunity management stages, and forecasting methodologies.

• Workflow designs for customer onboarding and success, demonstrating a clear path from initial engagement to long-term value realization.

• Standard operating procedures (SOPs) for key operational functions, such as data hygiene, reporting, and system administration.

• Process maps illustrating complex GTM funnels, identifying bottlenecks and proposing solutions for enhanced conversion rates.

📝 Enhancement Note: Given that this is an operations role, a portfolio demonstrating practical application of operations principles is crucial. The original job description's focus on "shipping polished and production-ready app experiences" is translated into the need for well-defined, scalable, and impactful operational processes and systems. The "AI-First Design" aspect is interpreted as a need for innovative operational solutions, potentially leveraging automation and AI.

💵 Compensation & Benefits

Salary Range: For a Senior Operations role in Germany with 5-10 years of experience, the estimated annual salary range is €70,000 - €95,000. This estimate is based on industry benchmarks for senior operations professionals in Germany, considering the company's scale-up status and the high demand for specialized GTM and Revenue Operations talent. Factors influencing the exact salary include specific experience, the candidate's ability to leverage AI in operations, and the precise scope of responsibilities within 1KOMMA5˚'s growth trajectory.

Benefits:

• International, dynamic, and highly motivated team environment with a focus on achieving significant milestones.

• Direct impact on climate initiatives through contributions to the energy transition, aligning with personal values.

• Opportunities to work alongside and learn from highly skilled colleagues and core decision-makers.

• Full-time employment with excellent prospects within a rapidly growing European scale-up.

• Remote work flexibility across Germany, with optional access to offices in Hamburg, Berlin, or Munich for collaborative purposes.

• Access to the EGYM Wellpass for a healthy work-life balance.

• Benefits and discounts through Futurebens.

• Job bike leasing program for flexible and environmentally friendly commuting.

Working Hours: Standard full-time working hours (approximately 40 hours per week) with a focus on results and flexibility. The remote nature of the role allows for potential adjustments to working hours to accommodate individual productivity needs and time zone differences within Germany.

📝 Enhancement Note: Salary estimation for Germany is based on research from reputable sources like Glassdoor, LinkedIn Salary, and local recruitment agencies specializing in tech and operations roles. The range reflects the seniority and specialized skills required, particularly for a role at a scaling company in the energy tech sector. Benefits are directly pulled from the provided listing and contextualized for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Renewable Energy Technology & AI Software. 1KOMMA5˚ operates at the intersection of the rapidly growing renewable energy sector and cutting-edge AI technology. Their mission is to accelerate the energy transition by integrating solar, battery storage, heat pumps, and e-mobility into a smart, virtual power plant managed by proprietary AI. This positions them as a key player in decarbonization efforts.

Company Size: Rapidly scaling, with over 3,000 employees worldwide and more than 80 locations. This indicates a dynamic, growth-oriented environment with significant opportunities for impact and career advancement.

Founded: The founding date is not explicitly provided, but the company is described as a "thriving scaleup," suggesting it has moved beyond its startup phase and is in a period of significant expansion and market penetration.

Team Structure:

• The operations team, while not explicitly detailed in terms of size, is expected to be a lean, high-impact unit embedded within or closely supporting product and engineering teams.

• The reporting structure likely involves reporting to a Head of Operations, VP of Revenue Operations, or a similar senior leadership role, with close ties to GTM leadership.

• Cross-functional collaboration is paramount, with daily interaction expected between operations, product management, engineering, sales, marketing, and data science teams to ensure seamless GTM execution and product scalability. Methodology:

• Data analysis and insights are central to operations, driven by the need to optimize complex energy systems and customer journeys.

• Workflow planning and optimization strategies are critical for scaling operations, particularly in customer acquisition, onboarding, and managing distributed energy resources.

• Automation and efficiency practices are key to managing a high volume of B2C customers and integrating diverse energy components, with a strong emphasis on AI-driven solutions.

Company Website: http://1komma5grad.com

📝 Enhancement Note: The company's description highlights a strong mission-driven culture focused on sustainability and technological innovation. This implies that operations professionals joining 1KOMMA5˚ should be motivated by impact, comfortable with rapid change, and adept at leveraging technology to achieve ambitious goals. The "AI-native" aspect of the original role is interpreted as a company-wide embrace of AI for efficiency and innovation.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, but through an operations lens, it represents a Senior GTM Operations Specialist or Revenue Operations Manager role. It demands strategic thinking, hands-on execution, and the ability to influence cross-functional teams. The scope involves owning critical GTM processes and contributing significantly to the company's scaling efforts.

Reporting Structure: The Senior Operations role would likely report to a Director or VP of Revenue Operations/GTM Operations, with direct collaboration with Product Management, Engineering, Sales Leadership, and potentially the COO or CEO in a scale-up environment.

Operations Impact: The operations function at 1KOMMA5˚ has a direct and significant impact on revenue generation, customer acquisition cost (CAC), customer lifetime value (CLTV), and overall market penetration. By optimizing GTM processes and leveraging AI for efficiency, operations professionals directly contribute to the company's mission of transitioning millions of households to renewable energy.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in GTM strategy, sales process optimization, CRM administration, data analytics, and AI-driven operational tools. Potential to specialize in areas like sales forecasting, territory planning, or operational automation.

• Leadership Development: Opportunities to lead operational projects, mentor junior team members, and potentially transition into management roles as the operations function grows with the company.

• Strategic Influence: Contribute to high-level GTM strategy discussions, influencing how the company scales its sales and customer operations to meet ambitious growth targets.

📝 Enhancement Note: The interpretation of this role as a Senior Operations position emphasizes the transferable skills from product design to operations, particularly in problem-solving, process thinking, and user/customer-centricity. The growth opportunities are framed within a typical operations career path in a high-growth tech company.

🌐 Work Environment

Office Type: Hybrid work model with remote-first options. While the company operates globally with offices in Hamburg, Berlin, and Munich, the role is designated as fully remote within Germany. This suggests a culture that trusts employees to manage their time and productivity effectively, regardless of physical location.

Office Location(s): Offices are located in Hamburg, Berlin, and Munich, providing hubs for in-person collaboration, team events, or optional workdays for those who prefer an office setting. The remote nature of the role means employees can be based anywhere within Germany.

Workspace Context:

• A digitally-enabled workspace that supports remote collaboration, utilizing tools like Notion, Linear, and potentially other project management and communication platforms.

• Opportunities for in-person collaboration at designated office locations for specific team meetings, workshops, or company events, fostering a sense of community and shared purpose.

• Access to modern operational tools and technologies, including AI-powered design/productivity tools (Cursor, Claude) and advanced CRM/analytics platforms, enabling efficient data analysis and process management.

Work Schedule: The primary working language is English. While core working hours may exist to facilitate team synchronization, the remote setup and focus on results likely offer flexibility in scheduling, allowing operations professionals to manage their workflows effectively while maintaining strong communication with global and local teams.

📝 Enhancement Note: The remote-first nature of the role is a key aspect, appealing to operations professionals who value flexibility. The presence of physical offices suggests a balanced approach, catering to both remote and in-office preferences, which can be beneficial for cross-functional collaboration and team building.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, focusing on relevant operations experience, GTM process knowledge, and demonstrated ability to leverage data and technology. Candidates who showcase AI proficiency in their CV or cover letter will likely stand out.

• Hiring Manager Interview: A discussion focused on your background, operational philosophy, and how you approach complex problem-solving. Be prepared to articulate your experience with CRM systems, process optimization, and cross-functional collaboration.

• Technical/Case Study Interview: This may involve a practical exercise or case study where you'll be asked to analyze an operational challenge, propose solutions, and present your findings. Focus on demonstrating your analytical skills, process design capabilities, and ability to translate data into actionable GTM strategies. Be ready to discuss how you'd leverage AI for efficiency.

• Team/Cultural Fit Interview: An opportunity to meet potential colleagues from Product, Engineering, or Sales. Assess your ability to collaborate, communicate effectively, and align with 1KOMMA5˚'s mission-driven culture.

• Final Interview: Typically with a senior leader (e.g., VP of Operations, Head of GTM) to discuss strategic alignment and finalize the offer.

Portfolio Review Tips:

• Showcase Impact: Prioritize case studies that clearly demonstrate measurable results (e.g., revenue growth, efficiency improvements, cost savings) driven by your operational initiatives. Quantify your achievements whenever possible.

• Process & Systems Focus: Highlight examples of process design, optimization, and implementation, particularly involving CRM, sales enablement, or automation tools. Clearly articulate the "before" and "after" states.

• AI Integration: If applicable, showcase how you've used AI or advanced analytics to solve operational challenges or enhance GTM effectiveness. This aligns with the company's "AI-native" ethos.

• Problem-Solving Narrative: Structure your portfolio pieces as stories: define the problem, outline your approach, detail the solutions implemented, and present the outcomes.

• Clarity & Conciseness: Ensure your portfolio is well-organized, easy to navigate, and visually appealing. Focus on the most impactful projects relevant to GTM and Revenue Operations.

Challenge Preparation:

• Understand the Business: Thoroughly research 1KOMMA5˚'s mission, products (Heartbeat AI, energy transition), target market, and competitive landscape.

• Operations Frameworks: Be ready to discuss standard GTM/Revenue Operations frameworks (e.g., lead scoring, forecasting methodologies, sales playbook components, customer journey mapping).

• Data Analysis: Practice scenarios involving analyzing sales performance data, identifying trends, and recommending strategic adjustments.

• AI Application: Think about how AI can be applied to common operational challenges in a company like 1KOMMA5˚ (e.g., predictive analytics for churn, AI-assisted lead qualification, automated reporting).

📝 Enhancement Note: This section is tailored to operations roles, emphasizing the need to demonstrate quantifiable impact, process expertise, and technological proficiency, especially with AI, which is a key theme from the original listing. The advice focuses on translating product design skills (problem-solving, user-centricity) into operational achievements.

🛠 Tools & Technology Stack

Primary Tools:

• CRM: Salesforce or similar enterprise-grade CRM (for sales pipeline management, customer data, forecasting).

• Sales Enablement: Platforms like Highspot, Seismic, or similar for content management, sales training, and playbook delivery.

• Business Intelligence/Analytics: Tableau, Power BI, Looker, or similar for data visualization, dashboard creation, and performance reporting.

• Project Management: Linear, Jira, Asana, or Trello for task management, workflow tracking, and cross-functional project coordination.

• Collaboration/Documentation: Notion, Confluence, Google Workspace for knowledge sharing, process documentation, and team communication.

Analytics & Reporting:

• Expertise in building and maintaining dashboards for key GTM metrics (e.g., pipeline velocity, conversion rates, CAC, LTV, sales cycle length).

• Ability to perform deep-dive analysis on sales performance, market trends, and operational efficiencies.

• Experience with data warehousing concepts and SQL for data extraction and manipulation. CRM & Automation:

• Proficiency in CRM administration, configuration, and workflow automation (e.g., Salesforce Flows, Process Builder).

• Experience with marketing automation platforms (e.g., HubSpot, Marketo) and their integration with CRM for seamless lead flow and customer engagement.

• Familiarity with integration platforms (e.g., Zapier, MuleSoft) for connecting various GTM tools.

📝 Enhancement Note: The tool stack is inferred based on typical requirements for Senior Operations roles in scaling tech companies, with a specific nod to the tools mentioned in the original job description (Notion, Linear) and common GTM technologies. The emphasis on AI tools like Cursor and Claude from the original listing is interpreted as a company-wide interest in AI, which would extend to operational tools and analytics.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A strong focus on driving tangible business outcomes, such as revenue growth, market share expansion, and operational efficiency, directly contributing to the company's climate mission.

• Data-Centric: Decisions are made based on rigorous data analysis, with a commitment to tracking, measuring, and optimizing performance across all GTM activities.

• Collaborative: Fostering strong partnerships across departments to ensure alignment and shared success, breaking down silos between operations, sales, marketing, and product.

• Innovative & AI-Forward: Embracing new technologies and methodologies, including AI, to find more efficient and effective ways to operate and serve customers.

• Agile & Adaptable: Thriving in a fast-paced, evolving environment, with the ability to quickly pivot strategies and processes in response to market changes or business needs.

Collaboration Style:

• Proactive Partnership: Operations professionals are expected to proactively engage with stakeholders, anticipating needs and offering solutions rather than waiting to be asked.

• Transparent Communication: Open and honest communication channels are maintained, ensuring all relevant parties are informed and aligned on GTM strategies and operational changes.

• Feedback-Oriented: A culture of continuous improvement where constructive feedback is welcomed and utilized to refine processes and enhance team performance.

📝 Enhancement Note: These values are synthesized from the company's mission, the "AI-native" theme, and general expectations for high-performing operations teams in growth-stage companies. The emphasis is on aligning operational practices with the company's ambitious goals and innovative spirit.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling Operations: Rapidly scaling GTM and operational processes to support aggressive growth targets while maintaining efficiency and data integrity.

• Data Complexity: Managing and analyzing complex data sets from diverse sources (energy consumption, customer interactions, market data) to derive actionable insights.

• AI Integration: Effectively identifying and implementing AI-driven solutions within operations to enhance productivity and decision-making, requiring continuous learning and experimentation.

• Cross-Functional Alignment: Ensuring seamless collaboration and alignment across multiple departments with potentially competing priorities in a fast-paced environment.

• Market Dynamics: Navigating the evolving landscape of the renewable energy sector and adapting operational strategies to new technologies, regulations, and market demands.

Learning & Development Opportunities:

• Specialized Operations Training: Access to training programs focused on advanced CRM administration, sales operations strategy, revenue forecasting, and GTM analytics.

• AI & Technology Workshops: Opportunities to attend workshops and gain certifications in AI tools and data science applications relevant to business operations.

• Mentorship Programs: Potential for mentorship from senior leaders within the company, offering guidance on career progression and strategic thinking.

• Industry Conferences: Support for attending relevant industry conferences and events to stay abreast of the latest trends in renewable energy, AI, and GTM operations.

📝 Enhancement Note: The challenges are framed around the typical hurdles faced by operations teams in high-growth, technology-focused companies, particularly those in the energy sector with a strong AI component. The growth opportunities are designed to align with career progression within the operations field.

💡 Interview Preparation

Strategy Questions:

• "How would you design an end-to-end GTM process for a new B2C renewable energy product, considering AI integration for lead qualification and customer segmentation?" (Focus on process mapping, KPIs, and AI application).

• "Describe a time you used data analysis to identify a critical bottleneck in a sales or customer success process. What was your approach, and what was the outcome?" (Prepare a STAR method answer with quantifiable results).

• "Given 1KOMMA5˚'s mission, how would you leverage operational data to directly contribute to accelerating the energy transition?" (Connect operational metrics to the company's core mission). Company & Culture Questions:

• "What interests you most about 1KOMMA5˚'s mission and the role of AI in the energy sector?" (Research the company's impact and technology).

• "How do you approach collaborating with product and engineering teams to ensure operational readiness for new feature launches?" (Highlight your cross-functional collaboration skills).

• "How do you stay updated on the latest trends in GTM operations and AI applications?" (Demonstrate a commitment to continuous learning). Portfolio Presentation Strategy:

• Quantify Impact: For each project, clearly state the problem, your solution, the tools used, and the measurable business impact (e.g., "% increase in lead conversion," "$X reduction in CAC," "Y hours saved per week").

• Process Walkthrough: Be prepared to walk through a key process you've designed or optimized, explaining the steps, decision points, and automation elements.

• AI Integration Focus: If you have examples of using AI in operations, highlight them. Explain how AI was used and the benefits it provided.

• Tailor to 1KOMMA5˚: Briefly explain how your experience and skills align with 1KOMMA5˚'s specific challenges and goals in the energy transition.

📝 Enhancement Note: These questions and strategies are designed to help operations candidates prepare for interviews at a company like 1KOMMA5˚, emphasizing their unique focus on AI and the energy transition. The advice focuses on demonstrating strategic thinking, analytical rigor, and a results-oriented mindset.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link, ensuring your resume highlights experience in Revenue Operations, Sales Operations, or GTM strategy.

• Customize your resume: Emphasize quantifiable achievements related to process optimization, CRM implementation, data analysis, and GTM strategy execution. Tailor keywords to operational efficiency, AI integration, and the energy sector if applicable.

• Prepare a concise operations portfolio: Showcase 2-3 key projects demonstrating your ability to design, implement, and optimize GTM processes, with a focus on measurable results and any AI-driven solutions.

• Research 1KOMMA5˚ thoroughly: Understand their mission, technology (Heartbeat AI), market position, and the challenges of the energy transition. Prepare to articulate how your operational expertise can contribute to their ambitious goals.

• Practice your interview responses: Be ready to discuss your experience using the STAR method, particularly for questions related to problem-solving, cross-functional collaboration, and leveraging data/technology for operational improvements.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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