Senior Product Designer - FTC - Immediate start

📍 Job Overview

Job Title: Senior Product Designer - FTC - Immediate Start

Company: Our Future Health

Location: London, England, United Kingdom

Job Type: Full-Time, Temporary (Fixed-Term Contract)

Category: Product Design / UX/UI Design

Date Posted: 2026-09-07

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive user-centred design for digital products and services within participant recruitment, focusing on translating complex healthcare recruitment services into intuitive experiences.

• Lead UX and UI design activities throughout the discovery, design, and validation phases of product development.

• Develop and execute comprehensive testing and experimentation plans, including prototype testing and user interviews, to gather actionable insights.

• Translate complex healthcare data, insights, and outputs into clear, compelling visualisations and narratives that aid user understanding and action.

• Ensure all designs adhere to WCAG 2.2 AA-compliance, ethical standards, and the company's design system.

📝 Enhancement Note: While the raw input positions this as a "Product Designer," the responsibilities and required skills (UX/UI, prototyping, user testing, Figma, Miro) strongly indicate a focus on User Experience (UX) and User Interface (UI) design within a product development context. The "Senior" title implies a need for leadership and strategic input. The FTC nature suggests a project-driven need.

📈 Primary Responsibilities

• Lead UX and UI design efforts across the entire product lifecycle, from initial concept to final implementation, ensuring a seamless user journey.

• Conduct thorough user research, prototyping, and iterative testing to validate design concepts and inform product strategy and roadmap decisions.

• Collaborate closely with product managers, engineers, clinical experts, and business stakeholders to synthesize research findings and translate them into actionable product recommendations.

• Design intuitive interfaces and data visualisations that enable users to easily comprehend and act upon healthcare information, metrics, and recommendations.

• Champion accessibility and inclusive design principles, ensuring all digital products meet WCAG 2.2 AA compliance and align with Our Future Health's ethical standards.

• Drive team understanding of how mixed digital and physical service pathways impact the digital product experience, advocating for holistic service design.

• Create, refine, and iterate on interactive prototypes using tools like Figma and Miro to effectively communicate design intent and gather user feedback.

• Utilize both qualitative and quantitative feedback mechanisms to continuously improve user experiences and inform design iterations.

• Clearly articulate design rationale, user insights, and strategic recommendations to diverse audiences, including technical and non-technical stakeholders.

• Contribute to and influence the product roadmap and priorities through active participation in team discussions and strategic planning sessions.

📝 Enhancement Note: The responsibilities emphasize a blend of hands-on design execution and strategic influence, typical of a Senior Product Designer role. The focus on healthcare data translation and service design integration is a key differentiator for this specific role.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for senior-level product design roles. Equivalent practical experience will also be considered.

Experience: Proven experience as a Senior Product Designer in digital product environments, with a strong track record of end-to-end UX/UI design. Minimum of 5-10 years of progressive experience in product design.

Required Skills:

• End-to-End UX/UI Design: Demonstrated expertise in the complete design process, from user research and ideation to wireframing, prototyping, visual design, and user testing.

• Prototyping & Wireframing: Proficiency in creating interactive prototypes and detailed wireframes to effectively communicate design concepts and user flows.

• User Testing & Research: Experience in planning and conducting user interviews, usability testing, and other research methods to gather qualitative and quantitative feedback.

• Data Visualization: Ability to translate complex healthcare data, insights, and outputs into clear, compelling, and actionable visualisations.

• Design Systems & Standards: Experience working with and contributing to design systems, ensuring consistency and adherence to brand guidelines and accessibility standards.

• Accessibility Compliance: Deep understanding of WCAG 2.2 AA compliance and experience designing inclusive digital experiences.

• Figma & Miro: Expert proficiency in industry-standard design and whiteboarding tools such as Figma and Miro for collaborative design and prototyping.

• Agile Delivery Environments: Experience working within cross-functional product teams in agile development methodologies.

• Stakeholder Management: Ability to effectively communicate and collaborate with diverse stakeholders, including product, engineering, clinical, and business teams.

• Service Design Principles: Understanding of service design concepts and the ability to interrogate services as they apply to digital products.

• Working with Ambiguity: Demonstrated ability to navigate and design effectively in environments with evolving requirements and limited upfront information.

Preferred Skills:

• Healthcare/Regulated Environment Design: Previous experience designing products, platforms, or services within the healthcare, government, or other regulated service delivery organizations.

• Iterative/Pilot Design: Experience working iteratively through pilots or test-and-learn environments, using emerging evidence to evolve designs and inform product direction.

• Content Design Collaboration: Experience collaborating closely with content designers to ensure a cohesive and effective user experience.

• 3rd Party Provider Collaboration: Experience working in large, multi-team service delivery projects involving internal teams and third-party providers.

📝 Enhancement Note: The required skills list is a direct extraction and enhancement of the provided "requirements_summary" and "key_skills." The "Senior" designation implies a need for strategic thinking and leadership in these areas. The FTC nature suggests a need for someone who can quickly onboard and contribute to specific project goals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX/UI design capability, demonstrating expertise in tackling complex problems.

• Case studies that clearly articulate the problem, your role, the design process undertaken, key decisions, and the impact of your solutions.

• Evidence of translating complex data or service requirements into user-friendly digital experiences.

• Examples of interactive prototypes created using tools like Figma, illustrating user flows and interaction design.

• Demonstrations of user testing methodologies and how feedback influenced design iterations.

• Projects that highlight adherence to accessibility standards (e.g., WCAG 2.2 AA) and inclusive design practices. Process Documentation:

• Portfolio entries should detail the process of defining and executing testing and experimentation plans, including prototype testing and structured feedback loops.

• Showcase how research findings were synthesized and translated into actionable product recommendations and design decisions.

• Illustrate the process of iterating on designs based on qualitative and quantitative feedback.

• Examples of how complex healthcare data and insights were transformed into clear visualisations and narratives.

📝 Enhancement Note: Given the senior-level and project-specific nature of this FTC role, a robust portfolio is critical. It needs to demonstrate not just visual design skills but also strategic thinking, problem-solving through design, and a deep understanding of the user-centred and iterative design process within a complex domain like healthcare.

💵 Compensation & Benefits

Salary Range: £70,000 per annum (Fixed-Term Contract)

Benefits:

• Generous Pension Scheme: Employer contributions of up to 12%, demonstrating a commitment to long-term financial well-being.

• 30 Days Holiday + Bank Holidays: A substantial annual leave allowance, offering flexibility for work-life balance.

• Enhanced Parental Leave: Comprehensive support for new parents, acknowledging life's significant milestones.

• Cycle to Work Scheme: A salary sacrifice option to save 25-39% on purchasing a new bicycle and accessories.

• Home & Tech Savings: Up to 8% discount on IKEA and Currys products, with a 12-month salary sacrifice payment plan.

• £1,000 Employee Referral Bonus: A reward for successfully referring new talent to the organization.

• Wellbeing Support: Access to Mental Health First Aiders, 24/7 online GP services, and a comprehensive Employee Assistance Programme for employees and their families.

• Central London Office: A prime location in Holborn, facilitating access and collaboration.

Working Hours: The specific working hours are not explicitly stated but are assumed to be standard full-time hours (approximately 40 hours per week), with the flexibility afforded by the hybrid and remote working arrangements.

📝 Enhancement Note: The salary is explicitly stated as £70,000 per annum. The benefits package is comprehensive, offering a good mix of financial, health, and lifestyle perks, which are attractive for a senior-level role, even on a temporary contract. The "Hybrid" work arrangement is inferred from the mention of a "lovely Central London office" and "flexible and remote working arrangements."

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Life Sciences / Health Research

Company Size: The provided data does not specify company size, but "Our Future Health" is a significant national initiative, suggesting a medium to large organizational structure with multiple departments and teams.

Founded: The company's founding date is not provided, but it is a relatively new and ambitious initiative focused on large-scale health research.

Team Structure:

• Participant Recruitment Team Focus: This role is embedded within the participant recruitment team, indicating a specialized focus on user acquisition and engagement for health research studies.

• Cross-functional Collaboration: The role requires close collaboration with product, engineering, clinical, and business stakeholders, highlighting a matrixed or project-based team structure.

• Agile & Iterative Approach: The mention of agile delivery environments and iterative pilots suggests a dynamic and adaptive team culture that embraces continuous improvement.

Methodology:

• User-Centred Design: The core methodology revolves around understanding user needs and translating them into intuitive digital experiences.

• Data-Driven Insights: Emphasis on using qualitative and quantitative feedback, as well as complex healthcare data, to inform design decisions and product direction.

• Service Design Integration: A proactive approach to understanding and designing the broader service context in which digital products operate.

Company Website: https://www.ourfuturehealth.org.uk/

📝 Enhancement Note: The company's mission as a large-scale health research initiative shapes its culture towards innovation, data integrity, and a strong ethical framework. The focus on participant recruitment suggests a need for user-centric design that can engage a broad and diverse population.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer (FTC) - This role is for an experienced professional who can independently lead design initiatives, mentor junior colleagues (implicitly), and contribute strategically to product development. The "Senior" title implies a level of autonomy and responsibility beyond junior or mid-level roles.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Head of Product, Design Lead, or Product Manager. Within the participant recruitment team, they would likely work closely with the team lead and other functional leads.

Operations Impact: The Senior Product Designer's work directly impacts the success of participant recruitment by creating digital tools and services that are easy to use, informative, and trustworthy. This directly influences the volume and diversity of participants, which is critical for the success of large-scale health research. Effective design can reduce dropout rates, increase engagement, and improve the overall participant experience, thereby accelerating research timelines and improving the quality of health data.

Growth Opportunities:

• Specialization in HealthTech Design: Deepen expertise in designing for complex healthcare environments, regulated industries, and large-scale research initiatives.

• Service Design Acumen: Develop advanced skills in integrating service design principles with digital product design, a valuable niche.

• Strategic Product Influence: Gain experience in shaping product roadmaps and influencing strategic decisions within a mission-driven organization.

• Potential for Permanent Role: While an FTC, strong performance and business need could lead to opportunities for a permanent position within the organization.

• Mentorship & Leadership: Opportunities to informally mentor junior designers and lead design aspects of key projects.

📝 Enhancement Note: The FTC nature is a key consideration. While growth opportunities exist within the scope of the role and the project, long-term career progression would depend on the potential for a permanent conversion or the transferable skills gained. The emphasis on health tech and service design offers specialized career development.

🌐 Work Environment

Office Type: Hybrid with a central London office presence. The company emphasizes flexibility, allowing for remote work alongside in-office collaboration.

Office Location(s): A "lovely Central London office in Holborn" is specified, offering a well-connected and accessible urban workspace.

Workspace Context:

• Collaborative Hub: The London office likely serves as a hub for in-person collaboration, workshops, and team meetings, fostering synergy among design, product, and engineering teams.

• Tools & Technology: Access to essential design tools like Figma and Miro, along with other digital collaboration platforms, is expected.

• Cross-functional Interaction: The environment encourages frequent interaction with diverse teams, promoting a holistic approach to product development and problem-solving.

Work Schedule: The role is full-time, but the hybrid model allows for flexibility in how and where work is performed, balancing structured workdays with personal needs. This flexibility is crucial for deep work sessions and iterative design processes.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, offering a balance between structured in-office collaboration and the autonomy of remote work. This is particularly beneficial for design roles that require focused work and collaborative brainstorming.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess experience, skills, and suitability for the Senior Product Designer role.

• Portfolio Presentation & Discussion: A dedicated session where you will present selected case studies from your portfolio, discussing your design process, decision-making, and impact. Be prepared to articulate your approach to user research, prototyping, testing, and collaboration.

• Technical/Design Challenge: You may be asked to complete a design exercise or case study, either pre-interview or during the process, to assess your problem-solving skills, design thinking, and proficiency with tools like Figma.

• Stakeholder Interviews: Interviews with key team members, including product managers, engineers, and potentially clinical stakeholders, to evaluate your collaborative abilities, communication skills, and understanding of the healthcare domain.

• Cultural Fit Assessment: Discussions to gauge your alignment with Our Future Health's values, working style, and commitment to user-centred, ethical design.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong case studies that best represent your end-to-end UX/UI design capabilities, particularly those involving complex data, service design, or healthcare contexts.

• Tell a Story: Structure your case studies to clearly articulate the problem, your specific role and contributions, the design process, key challenges and decisions, and the measurable impact of your solutions.

• Highlight Process & Rationale: Emphasize your thought process, why you made certain design choices, and how you leveraged user research and testing to inform your decisions.

• Showcase Tools & Techniques: Clearly demonstrate your proficiency with Figma, Miro, and other relevant design and research tools.

• Address Accessibility: Ensure your portfolio demonstrates an understanding of and experience with WCAG 2.2 AA compliance and inclusive design.

• Be Ready for Deep Dives: Expect detailed questions about your design choices, trade-offs, and how you handled ambiguity or conflicting stakeholder input.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Our Future Health's mission, the challenges of participant recruitment for health research, and general trends in health tech.

• Practice Problem-Solving: Be prepared to tackle a design problem that requires you to define requirements, ideate solutions, and outline a testing approach.

• Time Management: If given a timed exercise, manage your time effectively to deliver a well-reasoned, albeit potentially incomplete, solution.

• Communicate Clearly: Articulate your thought process and design rationale clearly and concisely, even if the solution isn't fully polished.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate their design process and impact, especially within the context of healthcare and user recruitment. The "Senior" title means expectations will be high for strategic thinking and leadership.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative design workflows. Expect advanced usage for component libraries and complex design systems.

• Miro: Critical for collaborative whiteboarding, brainstorming, user journey mapping, service blueprinting, and ideation sessions.

• Prototyping Tools: While Figma is primary, experience with other prototyping tools (e.g., InVision, Adobe XD) may be beneficial for specific project needs or legacy systems.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or similar to track user behaviour, conversion rates, and engagement metrics within digital products.

• Data Visualization Tools: Experience with tools or methods for creating compelling data visualisations (e.g., Tableau, Power BI, or in-Figma data viz plugins) to translate healthcare data into understandable insights.

CRM & Automation:

• CRM Systems: While not a direct CRM role, understanding how user data is managed in CRM systems (e.g., Salesforce, HubSpot) can be beneficial for understanding participant lifecycle management.

• Project Management Tools: Proficiency with tools like Jira, Asana, or Trello for managing tasks, sprints, and project workflows within agile environments.

📝 Enhancement Note: Proficiency in Figma and Miro is explicitly required. The emphasis on data visualization and user analytics suggests a need for designers who can work with data to inform their designs and measure impact.

👥 Team Culture & Values

Operations Values:

• User-Centred: A fundamental commitment to understanding and serving the needs of participants and researchers.

• Data-Driven: Decisions are grounded in evidence, research findings, and measurable outcomes.

• Ethical & Inclusive: A strong emphasis on integrity, fairness, and designing for all users, particularly in a healthcare context.

• Collaborative: Working effectively across diverse teams to achieve shared goals.

• Innovative & Iterative: A willingness to experiment, learn from failures, and continuously improve processes and products.

Collaboration Style:

• Cross-functional Integration: Encourages close working relationships between design, product, engineering, and clinical teams to ensure holistic product development.

• Open Communication: A culture that values clear, honest, and constructive feedback exchanged between team members.

• Knowledge Sharing: Practices that promote the sharing of insights, best practices, and learnings across teams.

• Agile & Adaptive: A flexible approach to work that embraces change and responds to evolving project needs and research findings.

📝 Enhancement Note: The company's mission in health research strongly influences its values, emphasizing ethical conduct, data integrity, and user-centricity. The culture likely fosters a collaborative environment where diverse perspectives are valued to address complex health challenges.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Healthcare Complexity: Translating intricate healthcare data, processes, and regulatory requirements into simple, intuitive user experiences.

• Participant Recruitment at Scale: Designing for a diverse, broad audience with varying levels of digital literacy, health awareness, and motivations.

• Balancing Ambiguity and Structure: Working within a dynamic research environment where requirements may evolve, while still needing to deliver concrete design solutions.

• Integrating Service and Digital Design: Effectively bridging the gap between the physical/human aspects of recruitment services and the digital interfaces used.

• FTC Contract Duration: Adapting quickly to a new team and project with a defined end date, requiring focused and efficient contribution.

Learning & Development Opportunities:

• Specialized HealthTech Design: Gaining in-depth experience in a rapidly growing and impactful sector.

• Service Design Mastery: Developing advanced skills in service blueprinting, journey mapping, and integrating service elements into digital product design.

• Data Interpretation for Design: Enhancing the ability to interpret and visualize complex health data for user-facing applications.

• Agile & Cross-functional Collaboration: Refining skills in working within fast-paced, multi-disciplinary teams.

• Exposure to Regulated Environments: Understanding the nuances of designing within regulated healthcare contexts.

📝 Enhancement Note: The challenges are specific to the domain (healthcare, large-scale research) and the role's nature (FTC, service integration). The growth opportunities leverage these challenges into skill development and specialized expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex data or technical information into a user-friendly digital experience. What was your process, and what was the outcome?" (Focus on data visualization, clarity, and impact.)

• "How do you approach designing for a diverse user base with varying levels of digital literacy and health awareness, as is common in participant recruitment?" (Highlight user research, inclusive design, and accessibility strategies.)

• "Walk us through a challenging project where you had to work with significant ambiguity. How did you define the problem, iterate on solutions, and manage stakeholder expectations?" (Emphasize problem-solving, adaptability, and communication.)

• "How do you ensure your designs meet accessibility standards like WCAG 2.2 AA? Can you provide an example of a specific accessibility challenge you addressed?" (Demonstrate practical knowledge of accessibility.) Company & Culture Questions:

• "What interests you about Our Future Health's mission and our work in participant recruitment for health research?" (Research the company's mission and recent news.)

• "How do you see your role as a Senior Product Designer contributing to the success of a participant recruitment team?" (Connect your skills to the team's objectives.)

• "Describe your ideal collaborative environment. How do you work with engineers, product managers, and clinical experts?" (Showcase your cross-functional collaboration style.)

• "How do you stay updated on best practices in UX/UI design, especially within the health tech sector?" (Demonstrate continuous learning.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear arc: Problem -> Your Role -> Process -> Solution -> Impact.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced error rates, increased engagement).

• Be Honest About Trade-offs: Discuss any constraints, challenges, or compromises you had to make and how you navigated them.

• Articulate Your "Why": Clearly explain the rationale behind your design decisions, linking them back to user needs and business goals.

• Prepare for Q&A: Anticipate detailed questions about your process, tool choices, and problem-solving approaches.

📝 Enhancement Note: Preparation should focus on demonstrating not only design skills but also strategic thinking, domain understanding (healthcare research), and strong collaborative abilities. The FTC nature means demonstrating quick impact is also key.

📌 Application Steps

To apply for this Senior Product Designer (FTC) position:

• Submit your application directly through the provided job portal link.

• Tailor Your Resume: Highlight experience relevant to end-to-end UX/UI design, digital product development, healthcare or regulated environments, and agile methodologies. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 strong case studies that best showcase your senior-level product design capabilities, specifically those demonstrating your ability to translate complex information into user-centred experiences. Ensure your portfolio clearly outlines your process, rationale, and the impact of your work.

• Prepare Your Presentation: Practice walking through your selected portfolio case studies, focusing on clear storytelling, articulating your design process, and quantifying outcomes where possible.

• Research Our Future Health: Understand the company's mission, its role in health research, and the challenges of participant recruitment. This will help you tailor your application and interview responses.

• Anticipate Design Challenges: Be ready to discuss your approach to design problems and potentially complete a short design exercise that assesses your problem-solving and design thinking skills.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.