Senior Product Designer DEX

📍 Job Overview

Job Title: Senior Product Designer DEX

Company: TeamViewer Germany GmbH

Location: Porto, Portugal

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-09-25

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Design innovative product concepts that effectively balance strategic business objectives with seamless and intuitive user experiences.

• Execute design craftmanship from initial ideation through to pixel-perfect finalization for new product features.

• Collaborate closely with UX Research and connect directly with customers to deeply understand their needs and integrate feedback into product roadmaps and iterative design improvements.

• Partner with developers, product managers, and team leads to ensure successful implementation and provide design-specific guidance throughout the development lifecycle.

• Contribute to and support the evolution of our comprehensive design system as the product suite scales.

📝 Enhancement Note: This role is a Senior Product Designer focused on the "Digital Workplace" platform, emphasizing a blend of creative ideation, user-centric design principles, and technical aptitude. The "DEX" in the title likely refers to "Digital Employee Experience," highlighting a focus on internal user journeys and productivity tools. The role requires end-to-end project ownership and a strong understanding of user research and accessibility.

📈 Primary Responsibilities

• Conceptualize and design product features that align with TeamViewer's mission to enhance digital processes and support.

• Translate complex user needs and business requirements into elegant, user-friendly interface designs and engaging user flows.

• Develop detailed mockups, prototypes, and high-fidelity designs to effectively communicate design intent and user interaction.

• Conduct and participate in user research and testing sessions to gather actionable insights for design iteration and validation.

• Actively contribute to the development and maintenance of TeamViewer's design system, ensuring consistency and scalability across products.

• Advocate for user-centered design principles and best practices across product development teams.

• Collaborate with product management to define product strategy and roadmap, ensuring design considerations are integrated early.

• Support the implementation process by working closely with engineering teams to resolve design challenges and ensure visual fidelity.

📝 Enhancement Note: The core responsibilities highlight a full-cycle design process, from strategic concepting to detailed execution and cross-functional collaboration. The emphasis on "balancing vision, business potential and intuitive user experiences" and "designing within technical, business, and time constraints" indicates a pragmatic approach to design innovation, crucial for a senior role in a mature software company.

🎓 Skills & Qualifications

Education: A university, college degree, or certification in Product Design, UX design, Graphic Design, Human-Computer Interaction, Interaction Design, or a closely related field.

Experience: A minimum of 5 years of professional experience in UX/UI design within a product or software development team, with a proven track record of running projects independently from conception to completion.

Required Skills:

• Expertise in User Experience (UX) and User Interface (UI) design principles and best practices.

• Proven ability to create compelling product concepts that balance user needs with business objectives.

• Proficiency in designing detailed mockups and interactive prototypes for complex software applications.

• Strong understanding and application of user-centered design methodologies throughout the product development lifecycle.

• Experience conducting and leveraging user research, user testing, and usability studies.

• Demonstrated ability to communicate complex design concepts clearly and persuasively to diverse stakeholders.

• Solid knowledge of accessibility standards and best practices in design.

• Experience in designing and implementing automated test plans, demonstrating a connection to quality assurance. Preferred Skills:

• Experience working with and contributing to established design systems.

• Familiarity with AI-driven product features and their design implications.

• Understanding of the Digital Workplace ecosystem and its user challenges.

• Proficiency in multiple design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite).

• Experience in a fast-paced, agile software development environment.

• A portfolio showcasing a strong grasp of interaction design and visual design principles.

📝 Enhancement Note: The requirement for "proven skills and working history in design and implementation of automated test plans" is an unusual but critical differentiator for this role, suggesting a need for designers who understand or can contribute to the testing lifecycle, bridging the gap between design and QA. The emphasis on end-to-end project ownership and independent work is also a strong indicator of seniority.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects, demonstrating ownership from initial concept to final execution.

• Include case studies that highlight your process for understanding user needs, defining problems, and developing innovative solutions.

• Present examples of detailed mockups, interactive prototypes, and pixel-perfect UI designs for complex applications.

• Demonstrate your experience in integrating user feedback and research findings into design iterations and product roadmaps.

• Provide evidence of your contribution to or creation of design systems, illustrating principles of consistency and scalability.

• Include examples of how you have balanced technical, business, and time constraints while delivering exceptional design.

• Showcase your understanding and application of usability and accessibility best practices in your work. Process Documentation:

• Clearly articulate your design process, from ideation and wireframing to prototyping and final asset delivery.

• Detail how you collaborate with UX researchers, product managers, and developers to ensure alignment and successful implementation.

• Explain your approach to user research and testing, including methodologies and how insights inform design decisions.

• Document your experience in contributing to or managing design systems, including component creation and documentation.

• Illustrate how you incorporate feedback loops and iterative design into your workflow.

📝 Enhancement Note: For a Senior Product Designer, the portfolio is paramount. It should not just show final designs but the thinking and process behind them. Emphasis should be placed on demonstrating problem-solving abilities, user empathy, and the capacity to drive a design project from inception to a successful launch, particularly highlighting how user feedback and technical constraints were managed. The mention of automated test plans suggests that demonstrating an understanding of the development and QA lifecycle within the portfolio would be highly advantageous.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer with 5-10 years of experience in Porto, Portugal, the estimated salary range is between €45,000 and €65,000 annually. This estimate is based on industry benchmarks for senior design roles in major European tech hubs, considering Portugal's cost of living and TeamViewer's global compensation strategy.

Benefits:

• Onsite Onboarding: Comprehensive onboarding experience at the HQ office for an optimal start.

• Competitive Compensation: Great compensation packages, including company achievement bonus or sales bonus, and regular salary reviews.

• Commuter Support: Offices are conveniently located and accessible via public transport.

• Wellness Programs: Special terms and discounts for local gyms.

• Employee Discounts: Access to a Corporate Benefits platform offering a wide range of discounts.

• Team & Company Events: Regular team events and company-wide celebrations to foster camaraderie.

• Open Culture: An open-door policy, no strict dress code, frequent all-hands meetings, and leadership lunches.

• Flexible Work: Hybrid work model with flexible working hours.

• Work From Abroad Program: Opportunity to work remotely from abroad for up to 40 days per year.

• Diversity & Inclusion Initiatives: Active participation in C-A-R-E initiatives promoting diversity and inclusion.

Working Hours: Full-time position, typically around 40 hours per week, with flexible work time arrangements.

📝 Enhancement Note: The salary range is an estimate based on general market data for senior design roles in Western Europe. Actual compensation will depend on the candidate's specific experience, skills, and negotiation. The benefits package is extensive, with a strong emphasis on flexibility, employee well-being, and a positive work culture, which are attractive selling points for senior talent. The "Work From Abroad Program" is a significant perk for international candidates or those seeking work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Technology (Digital Workplace Platform, AI, Remote Access)

Company Size: Over 1,900 employees worldwide. This size indicates a well-established company with robust processes, significant market presence, and opportunities for impact within a large organization, while still maintaining a dynamic and evolving culture.

Founded: TeamViewer was founded in 2005. This history suggests a company with deep roots in the remote access and support industry, now evolving and expanding into broader digital workplace solutions powered by AI.

Team Structure:

• The Product Design team operates within the broader engineering and product departments, integrating closely with UX Research, Product Management, and Development teams.

• This role is part of the "DEX" (Digital Employee Experience) focus, suggesting a specialized team dedicated to improving internal tools and workflows.

• Collaboration is key, with designers expected to work cross-functionally and support implementation through to launch. Methodology:

• User-Centric Design: Strong emphasis on understanding and addressing user needs through research and feedback.

• Agile Development: Implicitly operates within an agile framework, requiring adaptability and close collaboration with development teams.

• Design System Approach: Commitment to building and maintaining a scalable design system for consistency and efficiency.

• Data-Driven Decisions: Encourages learning new concepts and uncovering customer opportunities, implying a data-informed approach to design.

Company Website: https://careers.teamviewer.com

📝 Enhancement Note: TeamViewer's culture is described as diverse, dynamic, and values-driven, with an emphasis on individual perspectives and new ideas. The mention of "C-A-R-E initiatives" suggests a structured approach to Diversity, Equity, and Inclusion (DEI). The "open door policy" and "no dress code" contribute to a relaxed yet professional environment. The company's evolution from remote access to a comprehensive digital workplace platform indicates a forward-thinking approach to technology.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level implies a significant degree of autonomy, responsibility for complex projects, and the ability to mentor junior designers. The role requires not only strong design skills but also strategic thinking, cross-functional leadership, and the capacity to influence product direction.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Design Lead, Head of Product Design, or a Director of Product. They will work closely with Product Managers and Engineering Leads.

Operations Impact: Senior Product Designers at TeamViewer have a direct impact on the usability and effectiveness of the company's Digital Workplace platform. Their work influences how employees and customers interact with technology, directly affecting productivity, efficiency, and overall user satisfaction. By designing intuitive and powerful tools, they contribute to TeamViewer's mission of making work work better.

Growth Opportunities:

• Leadership Development: Opportunities to mentor junior designers, lead design initiatives, and potentially move into a Lead Product Designer or Design Manager role.

• Skill Specialization: Deepen expertise in specific areas like AI-driven design, accessibility, or design systems.

• Cross-Functional Mobility: Potential to move into Product Management or UX Research roles, leveraging a strong understanding of user needs and product strategy.

• Strategic Influence: Contribute to high-level product strategy and shape the future of TeamViewer's digital offerings.

• Continuous Learning: Access to internal and external training, conferences, and resources to stay current with design trends and technologies.

📝 Enhancement Note: The "Senior" title is backed by the requirement for 5+ years of experience and the expectation to run projects independently. Growth opportunities are substantial, reflecting TeamViewer's global presence and commitment to employee development. The emphasis on impacting the "Digital Workplace platform" and "Digital Employee Experience" positions this role as critical to internal operations and external customer support enablement.

🌐 Work Environment

Office Type: The role is hybrid, meaning a combination of remote work and in-office presence. The Porto office is described as public transport friendly and likely offers a modern, collaborative workspace.

Office Location(s): R. Manuel Pinto de Azevedo 860 7o, 4100-320 Porto, Portugal. This location in Porto provides access to a vibrant tech scene and a good quality of life.

Workspace Context:

• Collaborative Hub: The office serves as a hub for team events, all-hands meetings, and face-to-face collaboration, fostering a strong team spirit.

• Resourceful Environment: Access to necessary tools and technology to support design work, with an expectation to contribute to and leverage the company's design system.

• Open Communication: An "open door policy" and frequent leadership interactions encourage open dialogue and idea sharing among team members.

Work Schedule: Hybrid and flexible work time are offered, allowing employees to balance their professional responsibilities with personal needs, while ensuring core hours for collaboration and project completion.

📝 Enhancement Note: The hybrid nature of the role, coupled with flexible working hours and the Work From Abroad program, suggests a modern, employee-centric approach to work. The Porto office location is a significant draw for talent in Portugal, offering a professional yet accessible environment. The emphasis on team events and an open culture indicates a company that values connection and communication.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and portfolio to assess suitability for the Senior Product Designer role.

• Technical/Design Interview: In-depth discussion about your design process, experience, and problem-solving skills. This will likely involve presenting and discussing your portfolio.

• Case Study/Design Challenge: You may be asked to complete a design exercise or present a detailed case study from your portfolio, focusing on a complex problem and your solution.

• Cross-functional Interviews: Meetings with Product Managers, Developers, and potentially UX Researchers to assess collaboration style and technical understanding.

• Cultural Fit Interview: Discussion to evaluate alignment with TeamViewer's values, C-A-R-E initiatives, and overall company culture.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects that demonstrate end-to-end ownership and impact.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, iteration), the challenges faced, and the measurable outcomes or impact.

• Highlight Process: Emphasize your design thinking, user research integration, and how you navigated constraints (technical, business, time).

• Showcase Technical Aptitude: Include examples that demonstrate an understanding of how designs are implemented and potentially how they interface with testing methodologies.

• Visual Clarity: Ensure your portfolio is visually appealing, easy to navigate, and clearly communicates your design craftmanship.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced support tickets, increased user satisfaction).

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly understand the problem statement, target users, and constraints.

• Structure Your Approach: Outline your process before diving into solutions. This might include user definition, problem framing, ideation, wireframing, prototyping, and testing.

• Focus on Rationale: Be prepared to explain the "why" behind every design decision.

• Consider Constraints: Demonstrate an understanding of technical feasibility, business goals, and timelines.

• Practice Presentation: Rehearse your presentation to ensure clarity, conciseness, and confidence. Be ready for questions.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also strategic thinking, collaboration, and cultural fit. The portfolio review is a critical component, and candidates should prepare to articulate their process and impact in detail. The mention of "automated test plans" in the requirements suggests that candidates who can speak to the intersection of design and quality assurance will be highly valued.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, Axure (or similar prototyping tools). Proficiency in at least one primary design tool is essential.

• Design System Management: Tools or processes for contributing to and utilizing design systems (e.g., Storybook, internal component libraries).

• Collaboration Platforms: Jira, Confluence, Slack, Microsoft Teams for communication and project tracking.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.

• Ability to interpret data and user feedback from these tools to drive design iterations. CRM & Automation:

• While not a direct CRM role, an understanding of how design impacts user journeys within CRM or customer support platforms (like TeamViewer's own solutions) is beneficial.

• Familiarity with automation principles can help in designing more efficient user workflows.

📝 Enhancement Note: The job description doesn't explicitly list specific tools beyond the implied need for design and prototyping software. However, for a Senior Product Designer role at a tech company like TeamViewer, proficiency in industry-standard tools such as Figma, Sketch, and Adobe Creative Suite is a given. An understanding of how designs integrate with development workflows (Jira, Confluence) and potentially analytics platforms is also expected. The mention of "design frameworks" suggests an appreciation for structured approaches to design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs is paramount, driving all design decisions.

• Innovation & Creativity: Encouraging new ideas, creative concepts, and a willingness to explore novel design solutions.

• Collaboration: Fostering strong partnerships with Product Management, Engineering, and UX Research to achieve shared goals.

• Quality & Craftsmanship: Striving for pixel-perfect execution and impeccable design standards.

• Continuous Improvement: A mindset of learning, adapting, and constantly refining processes and products.

• Diversity & Inclusion (C-A-R-E): Actively promoting an inclusive environment where diverse perspectives are valued and contribute to stronger outcomes.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be integrated members of product teams, working closely with developers and product managers from ideation through to launch.

• Open Communication: An "open door policy" and frequent team events encourage transparent and direct communication.

• Feedback Exchange: A culture that values constructive feedback, both giving and receiving, to drive design excellence and process improvement.

• Shared Ownership: A sense of collective responsibility for product success, where designers contribute to strategic discussions and implementation support.

📝 Enhancement Note: TeamViewer's stated values of C-A-R-E (likely encompassing aspects like Collaboration, Accountability, Respect, and Excellence) are central to their culture. The emphasis on diversity and inclusion is a significant cultural element, suggesting an environment where individual contributions are recognized within a supportive framework. The collaboration style is highly integrated, reflecting a modern product development approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Competing Demands: Effectively navigating the complexities of balancing user needs, business objectives, technical constraints, and tight deadlines.

• Scaling Design Systems: Contributing to a design system that supports a growing product suite while maintaining flexibility for innovation.

• Integrating New Technologies: Designing for emerging technologies like AI and ensuring they are integrated seamlessly and ethically into user experiences.

• Driving Design Vision: Championing user-centered design principles and influencing product strategy within a large, established organization.

• Cross-Functional Alignment: Ensuring consistent understanding and adoption of design principles and solutions across diverse teams.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to hone skills in areas such as interaction design, visual design, UX strategy, and accessibility.

• Industry Trends: Staying abreast of advancements in UX/UI, AI, and digital workplace technologies through internal knowledge sharing and external resources.

• Leadership Training: Development programs for aspiring design leaders, focusing on mentorship, team management, and strategic influence.

• Cross-Disciplinary Exposure: Learning from and collaborating with experts in product management, engineering, and UX research.

• Global Exposure: Working with a global team and potentially participating in international projects or initiatives.

📝 Enhancement Note: The challenges presented are typical for a senior role in a growing tech company, requiring strong problem-solving and communication skills. The growth opportunities are robust, aligning with TeamViewer's global scale and commitment to employee development, offering clear pathways for career advancement and skill enhancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements (e.g., business vs. user needs) in a product design project. How did you approach it, and what was the outcome?"

• "How do you ensure that your designs are scalable and maintainable within a design system? Can you walk me through an example?"

• "Imagine we're designing a new AI-powered feature for our Digital Workplace platform. What would be your initial approach to understanding user needs and designing the experience?"

• "How do you incorporate user feedback and research findings into your design iterations, especially when facing tight deadlines?" Company & Culture Questions:

• "What interests you about TeamViewer's mission and our Digital Workplace platform specifically?"

• "How do you see yourself contributing to TeamViewer's diverse and inclusive culture, particularly our C-A-R-E initiatives?"

• "Describe your ideal collaboration dynamic with Product Managers and Software Developers."

• "How do you stay updated on the latest trends in UX/UI design and technology?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your specific role, your design process, the challenges you overcame, and the impact of your solution.

• Focus on "Why": Be prepared to articulate the rationale behind every design decision.

• Demonstrate Problem-Solving: Highlight how you approached complex problems and arrived at effective solutions.

• Showcase Technical Understanding: Briefly touch upon how your designs were implemented and any considerations for technical constraints or testing.

• Quantify Results: Use metrics where possible to demonstrate the success and impact of your work.

• Engage Your Audience: Be conversational and invite questions, showing confidence and passion for your work.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, user advocacy, and collaborative capabilities. Candidates should be ready to articulate their design process in detail, linking it to business outcomes and user satisfaction. Highlighting experience with design systems and an understanding of technical implementation (potentially including automated testing) will be key differentiators.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the TeamViewer careers portal via the provided URL.

• Tailor your resume: Highlight your 5+ years of experience in UX/UI and product design, focusing on end-to-end project ownership and relevant skills such as user-centered design, prototyping, and accessibility. Quantify achievements where possible.

• Prepare your portfolio: Curate 3-5 strong case studies that clearly demonstrate your design process, problem-solving abilities, and impact. Be ready to present and discuss these in detail, emphasizing how you balance user needs, business goals, and technical constraints.

• Research TeamViewer: Understand their mission, products (especially the Digital Workplace platform), and company culture, including their C-A-R-E initiatives.

• Practice interview responses: Prepare for behavioral and situational questions, focusing on your experience with collaboration, handling challenges, and your design philosophy. Be ready to articulate the "why" behind your design decisions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.