Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Tebi

Location: Amsterdam, North Holland, Netherlands

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: October 2, 2026

Experience Level: Senior (5-10 years)

Remote Status: Hybrid (at least 3 days in office)

🚀 Role Summary

• Lead end-to-end product design for core hospitality service flows, including Point of Sale (POS), Kitchen Display Systems (KDS), and payment processing.

• Drive the evolution and ownership of the design system within native applications, ensuring a cohesive user experience across the Tebi platform.

• Collaborate closely with Product Management and Engineering teams to define product strategy, prioritize features, and deliver innovative solutions.

• Champion the voice of the merchant, conducting user research and translating insights into intuitive and user-friendly designs that simplify complex operations.

• Integrate AI-first design principles and explore AI-driven product enhancements to create more proactive and intelligent restaurant management solutions.

📝 Enhancement Note: This role is a Senior Product Designer position, emphasizing ownership and leadership within the design function, particularly for core transactional and operational flows critical to the hospitality industry. The "AI-first" and "prototype in code, ship UI yourself" aspects suggest a hands-on, technically proficient designer who can contribute directly to the development lifecycle.

📈 Primary Responsibilities

• Design Ownership: Take full ownership of the design for critical hospitality service modules, including the sales flow on the POS, restaurant floor plan management during service, kitchen display interfaces, receipt generation, and cash management functionalities.

• Payment Experience: Spearhead the design of seamless payment experiences, encompassing checkout processes, bill splitting, tip and service charge integration, settlement procedures, and the user interface for payment terminals.

• Design System Management: Lead the development, maintenance, and implementation of the design system within Tebi's native applications, ensuring consistency in UI components, design patterns, and overall platform aesthetic.

• AI Integration & Innovation: Actively explore and implement AI-driven features into the product design, focusing on areas such as self-configuring setup, proactive assistance, and enhancing overall user efficiency. This includes prototyping in code to test and validate AI-powered design concepts.

• User Advocacy & Research: Build strong relationships with restaurant merchants, conducting user interviews, usability testing, and ethnographic research to deeply understand their operational challenges and inform design decisions.

• Product Strategy & Collaboration: Partner with Product Managers and Engineers to influence the product roadmap, contribute to problem definition, and collaboratively develop effective solutions that address key business objectives and user needs.

• Mentorship & Team Development: Provide guidance, feedback, and mentorship to other designers within the team, fostering a culture of design excellence, craft, and continuous learning.

📝 Enhancement Note: The responsibilities highlight a blend of strategic product thinking and hands-on design execution. The emphasis on "owning design," "shaping what we build," and "helping the whole team level up" indicates a senior individual contributor role with leadership potential and a significant impact on the product's direction and quality.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience and design leadership is paramount.

• A background in Design, Human-Computer Interaction (HCI), or a related field is beneficial. Experience:

• 5-10 years of progressive experience in product design, with a proven track record of leading design initiatives from conception to launch.

• Demonstrated experience in end-to-end product design for complex systems that are relied upon by users daily. Required Skills:

• End-to-End Product Design Leadership: Proven ability to lead design projects, manage complex workflows, and deliver high-quality user experiences for products critical to daily operations.

• User-Centric Design: Deep understanding of user research methodologies, usability testing, and the ability to translate complex user needs into simple, intuitive interfaces.

• Design System Development & Implementation: Experience in creating, maintaining, and scaling design systems for native applications, ensuring consistency and efficiency across a product suite.

• AI Tool Proficiency: Demonstrated experience or strong aptitude for utilizing AI tools in the design process, with a willingness to learn and adapt to new AI technologies.

• Cross-functional Collaboration: Ability to effectively partner with Product Managers, Engineers, and other stakeholders to drive product strategy and execution.

• Problem Simplification: Skill in making complex systems feel simple and accessible, particularly for users with varying levels of technical expertise and under pressure.

Preferred Skills:

• Native App Design: Experience designing for native mobile applications (iOS/Android) on tablets, phones, or handheld devices.

• Fintech/Payments Design: Prior experience in designing for financial technology or payment processing systems.

• Hardware-Integrated Products: Experience with products that involve physical hardware components or span multiple devices.

• Hospitality Industry Experience: Direct work experience in a restaurant, bar, or café environment, providing firsthand understanding of operational workflows.

• Prototyping in Code: Ability to prototype designs using code, demonstrating a technical understanding of implementation constraints and possibilities.

📝 Enhancement Note: The requirements emphasize a senior designer who is not only skilled in traditional UX/UI but also technically adept and forward-thinking, particularly with AI integration. The "bonus" skills are highly relevant to Tebi's domain and suggest candidates with this experience will have a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 detailed case studies demonstrating ownership of design from problem definition through to shipped product, highlighting your specific contributions and impact.

• Complexity & Simplicity: Present projects where you successfully simplified complex systems or operational workflows for end-users, particularly those under pressure.

• Design System Contribution: Include examples of your involvement with design systems, whether building, maintaining, or implementing components within native applications.

• AI Integration Examples: If possible, showcase projects where AI tools or concepts were integrated into the design process or product.

• Metrics & Impact: Quantify the impact of your designs using relevant metrics (e.g., increased conversion rates, reduced error rates, improved task completion times, user satisfaction scores).

Process Documentation:

• Problem Framing: Clearly articulate the user or business problems you addressed in your case studies, demonstrating your analytical approach.

• Design Process: Detail your design methodology, including user research, ideation, wireframing, prototyping, and user testing phases.

• Collaboration & Iteration: Illustrate how you collaborated with cross-functional teams and iterated on designs based on feedback and data.

• Technical Considerations: Briefly touch upon technical constraints or considerations that influenced your design decisions, especially related to native apps or complex systems.

📝 Enhancement Note: For a senior design role, especially one emphasizing "AI-first" and technical contribution, the portfolio needs to demonstrate not just aesthetic skills but also strategic thinking, problem-solving capabilities for complex operational environments, and an understanding of system-level design and implementation.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior Product Designers in Amsterdam with 5-10 years of experience, a competitive salary range is estimated between €70,000 - €95,000 per annum. This range accounts for the senior level, the specialized domain (Fintech/Hospitality Tech), and the cost of living in Amsterdam. Benefits:

• Start-up Equity: Opportunity to gain ownership in a rapidly growing company.

• Competitive Salary: A strong base salary reflecting your experience and contribution.

• Lunch Provided in Office: Daily catered lunches enhance the office experience and foster team interaction.

• Team Building Events: Regular company-sponsored events to strengthen team cohesion and culture.

• Unlimited Time Off: A flexible approach to vacation and personal time, emphasizing trust and work-life balance.

• Visa Sponsorship: Support for visa applications for candidates already based in the Netherlands.

Working Hours:

• Standard full-time hours (approximately 40 hours per week), with flexibility encouraged. The role requires a minimum of three days per week in the Amsterdam office.

📝 Enhancement Note: The salary estimate is based on publicly available data for similar roles in Amsterdam and the tech/SaaS industry. The benefits listed are standard for tech startups and include specific perks like equity and catered lunches, which are attractive to candidates seeking growth opportunities and a positive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Restaurant Software / Hospitality Technology / Fintech

Company Size: Growing startup, likely between 50-200 employees, indicated by Series A/B funding and the need for senior design leadership.

Founded: Founded by a co-founder of Adyen, suggesting a strong foundation in payment technology and scaling.

Team Structure:

• Design Team: Small and growing, with the Senior Product Designer expected to play a significant mentoring and leadership role.

• Product & Engineering: Works closely with a dedicated Product Manager and a team of five engineers.

• Cross-functional Collaboration: High degree of interaction with Product Management, Engineering, and potentially Sales/Customer Success to champion merchant needs.

Methodology:

• AI-First Approach: Embracing AI as a core tool for efficiency and innovation across all functions, including design and development.

• User-Centricity: Deep focus on understanding and serving the needs of restaurant merchants, treating them as partners.

• Agile Development: Implied by the startup environment and close collaboration between design, product, and engineering.

• Iterative Design & Shipping: Emphasis on shipping work, iterating quickly, and valuing craft and quality.

Company Website: https://www.tebi.com

📝 Enhancement Note: Tebi is positioned as a disruptive force in the hospitality tech space, leveraging strong founding experience and significant funding. The culture appears to be fast-paced, innovative, and deeply focused on solving real-world problems for businesses, with a strong emphasis on modern technologies like AI.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor with potential for Design Lead/Managerial track.

Reporting Structure: Likely reports to a Head of Product, VP of Product, or potentially a CTO, depending on the company's current structure. Works in close partnership with a Product Manager.

Operations Impact: This role has direct and significant impact on the core revenue-generating and operational workflows of Tebi's clients, influencing customer satisfaction, retention, and the company's ability to scale its platform. The design of POS, KDS, and payment systems is fundamental to the value proposition.

Growth Opportunities:

• Design Leadership: Opportunity to shape the future of the design team, define design processes, and potentially grow into a Design Lead or Manager role as the company scales.

• Product Strategy Influence: Substantial input into product direction, feature prioritization, and the adoption of new technologies like AI.

• Domain Expertise: Deepen expertise in the complex and high-value hospitality and fintech sectors.

• Technical Skill Development: Enhance skills in AI integration, potentially coding for prototyping, and working with design systems in a native app context.

• Entrepreneurial Experience: Gain valuable experience in a well-funded, high-growth startup environment.

📝 Enhancement Note: The "Senior" title and the responsibilities suggest a role that offers significant autonomy and influence. Growth paths could include technical specialization in AI design or leadership progression within the product design function.

🌐 Work Environment

Office Type: Modern startup office environment.

Office Location(s): Amsterdam, Netherlands (Kleine-Gartmanplantsoen 21, 1017RP).

Workspace Context:

• Collaborative Space: The office setup likely encourages collaboration, with shared workspaces, meeting rooms, and common areas. The requirement for 3 days in-office emphasizes in-person interaction.

• Tools & Technology: Access to modern design software, collaboration tools, and potentially advanced hardware for testing. The company's "AI-first" approach means AI tools will be integral.

• Team Interaction: Frequent opportunities for informal and formal interaction with product managers, engineers, and other team members, facilitated by daily catered lunches and team events.

Work Schedule: A standard full-time schedule (approx. 40 hours/week) with a hybrid model, requiring a minimum of three days per week in the Amsterdam office. This balance aims to provide structure while allowing for focused work and team engagement.

📝 Enhancement Note: The hybrid model and office perks suggest a company that values both in-person collaboration and employee well-being, creating an environment conducive to focused design work and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest.

• Portfolio Review & Design Challenge: Presentation of your portfolio, focusing on relevant case studies. This may be followed by a practical design challenge, potentially involving AI integration or simplifying a complex hospitality workflow.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess collaboration skills, technical understanding, and problem-solving approach.

• Leadership/Hiring Manager Interview: Discussion about your experience, design philosophy, leadership potential, and alignment with Tebi's mission and culture.

• Final Round/Offer: May involve a discussion with founders or senior leadership.

Portfolio Review Tips:

• Prioritize Relevance: Focus on 2-3 case studies that best showcase your experience with complex systems, native apps, payments, or AI integration.

• Tell a Story: Clearly articulate the problem, your process, your specific contributions, the challenges faced, and the impact of your design decisions.

• Highlight AI & Technical Skills: If applicable, detail how you used AI tools or how your technical understanding influenced your design.

• Showcase System Thinking: Demonstrate your ability to design for interconnected systems and design consistency.

• Quantify Impact: Use data and metrics to support the success of your designs.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with common restaurant operations, POS systems, KDS, and payment flows.

• Think AI-First: Consider how AI could genuinely improve user experience or operational efficiency in the hospitality context.

• Simplify Complexity: Practice breaking down complex problems into manageable components and designing intuitive solutions.

• Consider Edge Cases: Be prepared to discuss how you handle errors, edge cases, and unusual scenarios in your designs.

📝 Enhancement Note: The interview process is designed to assess not only design skills but also strategic thinking, technical aptitude (especially with AI), and the ability to thrive in a fast-paced startup environment. A strong portfolio demonstrating impact and a clear understanding of the hospitality tech domain are crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite, InVision, or similar industry-standard tools. Given the "prototype in code" aspect, proficiency with tools like Framer or web development technologies (HTML, CSS, JavaScript) for prototyping may be expected.

• Design System Management: Tools like Zeroheight, Storybook, or internal systems for documenting and managing design components.

• AI Tools: Exposure to or willingness to learn and utilize AI tools for design assistance, content generation, or workflow automation (e.g., Midjourney, ChatGPT for design ideation, AI-powered prototyping tools).

Analytics & Reporting:

• User Analytics: Tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior within the application.

• A/B Testing Platforms: For data-driven design iterations.

• Data Visualization: Potentially tools like Tableau or Looker for deeper data analysis and reporting.

CRM & Automation:

• CRM: While not directly a designer's tool, understanding how CRM data might inform user personas or customer journey maps is beneficial.

• Project Management/Collaboration: Jira, Asana, Trello, Slack for team communication and workflow tracking.

📝 Enhancement Note: The emphasis on "AI-first" and "prototype in code" suggests that Tebi is a technically forward-thinking company. Designers are expected to be proficient with modern design tools and open to leveraging AI and coding for enhanced prototyping and design delivery.

👥 Team Culture & Values

Operations Values:

• Hospitality First: A deep commitment to understanding and serving the needs of restaurant owners and staff, valuing their time and operational realities.

• Innovation & AI: A forward-looking approach that embraces new technologies, particularly AI, to create smarter and more efficient solutions.

• Craft & Quality: A dedication to shipping high-quality, well-crafted designs that are both beautiful and highly functional.

• Collaboration & Ownership: A culture where individuals take ownership of their work and collaborate effectively across teams to achieve shared goals.

• Simplicity & Ease of Use: A drive to make complex systems feel intuitive and easy to use, even for first-time users under pressure.

Collaboration Style:

• Cross-functional Partnership: Close working relationships with Product Managers and Engineers, involving designers early in the problem-solving process.

• Open Feedback: A culture that encourages constructive feedback and continuous improvement among team members.

• Data-Informed Decisions: While valuing intuition and user empathy, decisions are often informed by data and user research.

• Proactive Communication: Encouraging open and frequent communication to ensure alignment and address challenges promptly.

📝 Enhancement Note: Tebi's culture appears to be a blend of startup dynamism, a passion for hospitality, and a commitment to technological advancement, particularly in AI. The values promote a proactive, collaborative, and quality-driven environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Designing for a highly complex operational environment (restaurants) with diverse user needs and technical aptitudes, while integrating new technologies like AI.

• Cross-Device Consistency: Ensuring a seamless and coherent user experience across various devices (tablets, handhelds, payment terminals, kitchen screens) and potential hardware integrations.

• AI Integration Strategy: Defining how AI can be most effectively and ethically integrated into core restaurant operations without disrupting existing workflows or alienating users.

• Balancing Innovation with Usability: Pushing the boundaries with AI and new features while maintaining the ease of use that is a key selling point for Tebi.

• Mentoring a Growing Team: As a senior member, contributing to the growth and development of junior designers as the team expands.

Learning & Development Opportunities:

• AI Design Specialization: Becoming a leader in designing AI-powered products within the hospitality tech sector.

• Product Strategy Influence: Gaining hands-on experience in shaping product roadmaps and business strategy in a funded startup.

• Fintech & Hospitality Domain Expertise: Deepening knowledge in two critical and complex industries.

• Technical Design Skills: Enhancing skills in coding for prototyping and advanced design system implementation.

• Leadership Development: Opportunities to mentor, lead design initiatives, and potentially grow into management roles.

📝 Enhancement Note: The role presents significant opportunities for growth by tackling complex design challenges at the intersection of hospitality, fintech, and AI, offering a chance to shape a market-leading product and develop specialized skills.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the end-to-end design of a complex product or feature. What was your process, and what was the outcome?" (Focus on ownership, process, and impact).

• "How would you approach designing an AI-powered feature for a restaurant POS system that simplifies setup for new users?" (Assess AI thinking, user empathy, and problem-solving).

• "Tebi's core value is making hospitality flow. How would you ensure your designs for the kitchen display system contribute to this?" (Test domain understanding and ability to connect design to business goals). Company & Culture Questions:

• "What excites you about Tebi's mission and the hospitality tech industry?" (Gauge passion and cultural fit).

• "How do you approach collaboration with product managers and engineers? Can you give an example of a successful cross-functional partnership?" (Assess teamwork and communication skills).

• "How do you ensure your designs are accessible and easy to use for individuals potentially on their first shift?" (Focus on user-centricity and simplicity). Portfolio Presentation Strategy:

• Structure: Organize your presentation around 2-3 key case studies. For each, clearly outline the problem, your role, your process, key design decisions, challenges, and measurable outcomes.

• Show, Don't Just Tell: Use visuals (mockups, prototypes, user flows) to illustrate your work. Explain why you made certain decisions.

• Quantify Impact: Be ready to discuss metrics and how your designs positively affected users or the business.

• Highlight AI/Technical Contribution: If applicable, explicitly detail your use of AI tools or any coding/prototyping you performed.

• Engage: Be prepared for questions and discussions, showing your thought process and ability to articulate your design rationale.

📝 Enhancement Note: Preparation should focus on demonstrating not just design execution but also strategic thinking, a deep understanding of user needs in a high-pressure environment, and a forward-thinking approach to technology like AI.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating end-to-end ownership, complex system simplification, and any relevant experience with native apps, payments, or AI tools.

• Resume Optimization: Ensure your resume clearly articulates your years of experience, key achievements, and specific skills relevant to product design, UX/UI, and the hospitality/fintech sectors. Use keywords from the job description.

• Prepare Your Narrative: Practice presenting your portfolio case studies, focusing on storytelling, problem-solving, and quantifiable impact. Be ready to discuss your design philosophy and approach to AI integration.

• Company Research: Familiarize yourself with Tebi's product, mission, and the challenges within the restaurant technology space. Understand their "AI-first" approach and how it aligns with your own design thinking.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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