Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: OutSystems

Location: UK - Remote, United Kingdom

Job Type: Full time

Category: Product Design / UX / GTM Operations

Date Posted: 2026-09-16

Experience Level: Mid-Senior (3-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end design lifecycle for complex B2B SaaS products, focusing on intuitive developer experiences.

• Innovate in human-AI interaction patterns, ensuring clear control and trust in AI-assisted features.

• Drive design quality and mentor junior designers within a global, high-growth technology company.

• Collaborate closely with Product Management, Engineering, and specialized Agent Experience (AX) teams to deliver scalable solutions.

• Contribute to the evolution of a robust design system and advocate for best practices in user experience design.

📝 Enhancement Note: While the primary role is Product Design, the emphasis on developer experience, cross-functional collaboration with Product and Engineering, and the design of complex B2B SaaS platforms strongly aligns with GTM Operations principles. This role requires understanding user workflows and translating them into efficient, scalable solutions, a core tenet of operations. The "Agent Experience" (AX) focus also touches on operational efficiency and process automation.

📈 Primary Responsibilities

• Spearhead the complete design process, from user research and conceptualization through wireframing, high-fidelity prototyping, and rigorous usability testing.

• Design and validate scalable solutions that address complex technical user personas and integrate seamlessly into existing developer workflows.

• Identify and design critical moments for human-AI interaction, ensuring clear pathways for user control, review, and override within AI-assisted features.

• Foster strong partnerships with Product Management, Engineering, and specialized AX teams to ensure design vision is effectively translated into implemented products.

• Champion the developer experience by deeply understanding technical user needs and advocating for pragmatic, user-centric design solutions.

• Proactively contribute to the enhancement and maintenance of the company's design system, ensuring consistency and scalability across product offerings.

• Mentor and guide mid-level and junior designers, fostering a culture of continuous learning and design excellence within the team.

• Recognize and manage features that involve agentic automation, ensuring seamless integration and collaboration with specialized AI/AX teams.

📝 Enhancement Note: The responsibilities highlight a deep dive into user workflows and system design, crucial for GTM and Revenue Operations. The focus on "agentic automation" and "human-AI interaction" points to designing efficient processes that leverage AI, a key area for operational improvement. The requirement to "advocate for developer experience" translates to optimizing the user journey for a critical internal/external stakeholder group, akin to optimizing customer or sales journeys in operations.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX, Interaction Design, Human-Computer Interaction (HCI), or a related field, or equivalent practical experience.

Experience: 3 to 5 years of dedicated experience in UX/Product Design, with a strong emphasis on complex B2B SaaS or technical software products.

Required Skills:

• Proven ability to lead the full design lifecycle, from initial discovery and macro-vision to detailed implementation, for complex software products.

• Strong proficiency in industry-standard design tools such as Figma.

• Expertise in modern prototyping techniques and tools to create interactive user experiences.

• Demonstrated experience in conducting user research and usability testing to validate design decisions.

• Foundational understanding of human-AI interaction patterns and the ability to design for agent co-navigation and human oversight.

• Excellent communication and presentation skills, with a track record of effectively conveying design rationale to technical stakeholders and engineering teams.

• Professional fluency in English (written and spoken).

• Experience utilizing AI-assisted design or development tools (e.g., Cursor, Claude, Figma Make, or similar). Preferred Skills:

• Direct experience designing for low-code/no-code platforms, developer tools, or enterprise Integrated Development Environments (IDEs).

• Familiarity with the UX → UAX → AX continuum, understanding the progression from human-navigated to agent-autonomous experiences.

• Experience contributing to or maintaining design systems.

• Understanding of enterprise software development lifecycles and best practices.

📝 Enhancement Note: The "AI-assisted design workflows" and "human-AI interaction patterns" are critical for understanding the future of operational tool development. The preferred qualification regarding the "UX → UAX → AX continuum" is particularly relevant for operations roles focused on automation and intelligent process design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design projects demonstrating ownership from discovery through to implementation, highlighting the impact of your design decisions.

• Include case studies that illustrate your approach to complex B2B SaaS or technical product design challenges.

• Present examples of your work with Figma and other prototyping tools, demonstrating your technical design capabilities.

• Feature projects that involved user research and usability testing, explaining how insights informed design outcomes.

• Demonstrate experience in designing for human-AI interaction or agent-assisted workflows, if applicable. Process Documentation:

• Detail your process for conducting user research and translating findings into actionable design requirements.

• Explain your methodology for wireframing, prototyping, and iterating based on feedback and testing.

• Describe how you collaborate with engineering and product teams to ensure successful implementation of designs.

• Illustrate your approach to contributing to or maintaining design systems and ensuring design consistency.

• Showcase how you identify and design for moments of human control within AI-driven processes.

📝 Enhancement Note: For a role like this, a portfolio is crucial. Operations candidates should focus on showcasing projects that demonstrate process optimization, efficiency gains, and the successful implementation of new systems or workflows, especially those involving automation or AI. Quantifiable results are key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in the UK (remote), a competitive salary range is estimated between £65,000 - £90,000 per annum. This range is determined by considering factors such as experience level (3-5 years), the highly specialized nature of designing for technical B2B SaaS products, and the remote work arrangement within the UK market.

Benefits:

• Professional Development Fund: Investment in your continuous learning and skill enhancement.

• Internal Mobility Program: Opportunities to explore different roles and career paths within OutSystems.

• Global Remote Work Culture: Flexibility and autonomy to work from anywhere within the United Kingdom.

• Comprehensive health and wellness programs.

• Generous paid time off and holiday schedule.

• Pension scheme contributions.

• Opportunities for performance-based bonuses.

Working Hours: Standard full-time working hours are estimated at 40 hours per week, with flexibility inherent in a remote work environment, allowing for efficient workflow management and work-life balance.

📝 Enhancement Note: The salary estimation is based on aggregated data for similar senior-level design roles in the UK technology sector, accounting for the specialized skills in B2B SaaS and AI interaction design. The benefits highlight OutSystems' commitment to employee growth and flexibility, which is highly attractive to operations professionals seeking continuous development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Enterprise Software / AI Development Platform. OutSystems operates at the forefront of enterprise software development, specifically focusing on enabling organizations to build mission-critical applications and AI agents rapidly. The company is positioned to help businesses bridge the "enterprise gap" by combining generative AI with a robust, enterprise-grade framework for secure and governed AI portfolio management.

Company Size: 1,700+ employees. This mid-to-large size indicates a company with established processes and resources, yet still agile enough to foster innovation and offer significant growth opportunities. For operations professionals, this means a structured environment with potential for impact across departments.

Founded: 2001. With over two decades of experience, OutSystems has a proven track record and deep market understanding, providing a stable foundation for employees while continuing to drive innovation in the rapidly evolving AI landscape.

Team Structure:

• The design team is likely structured to support specialized product areas, with senior designers leading key initiatives.

• Collaboration with Product Management, Engineering, and dedicated AI/AX specialists is a core component of the workflow.

• Reporting lines likely lead up to a Head of Design or VP of Product, with opportunities for mentorship and peer-to-peer learning. Methodology:

• Data-driven decision-making, informed by user research, usability testing, and performance metrics.

• Agile development methodologies are likely employed, facilitating iterative design and rapid deployment.

• A strong emphasis on human-AI collaboration and the responsible development of agentic systems.

• Focus on building scalable, reliable, and secure enterprise-grade solutions.

Company Website: https://www.outsystems.com/

📝 Enhancement Note: The company's positioning in the "agentic era" and its focus on bridging the "enterprise gap" with AI development platforms are key differentiators. This context is vital for understanding the operational challenges and opportunities within the company, particularly in how processes and systems are designed to leverage AI for business impact.

📈 Career & Growth Analysis

Operations Career Level: This Senior Product Designer role represents a mid-to-senior level position within the design function. It requires significant autonomy, leadership in design execution, and the ability to mentor others. For operations professionals, this level typically involves owning key processes, driving strategic initiatives, and influencing cross-functional teams. The role's focus on complex B2B SaaS and human-AI interaction indicates a high level of technical and strategic capability.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Director of Product Design. They will work closely with Product Managers and Engineering Leads, forming core product teams. The collaborative nature of the role suggests frequent interaction with various departments, including potentially GTM operations, marketing, and customer success, to ensure the product meets market needs and user expectations.

Operations Impact: While not a direct operations role, the Senior Product Designer's work has a significant impact on operational efficiency and GTM effectiveness. By designing intuitive developer experiences and intelligent agent-assisted workflows, they directly influence how efficiently customers can build and deploy applications, thereby impacting customer adoption, time-to-value, and overall platform success. This role optimizes the "developer experience" which is a critical component of the customer journey for a platform company, impacting adoption and retention.

Growth Opportunities:

• Specialization: Deepen expertise in human-AI interaction design, agentic systems, and enterprise low-code platforms.

• Leadership: Progress to Lead Product Designer, Design Manager, or Principal Designer roles, overseeing larger teams or strategic design initiatives.

• Cross-functional: Transition into Product Management or specialized roles within GTM operations focused on platform adoption or developer enablement.

• Skill Development: Leverage the Professional Development Fund for advanced training, certifications, and participation in industry conferences focused on AI, UX, and enterprise software.

📝 Enhancement Note: The growth opportunities highlight a clear path for career advancement, particularly for those interested in specializing in AI-driven product development or moving into strategic roles that bridge design, product, and operations. The emphasis on "agentic systems" and "developer enablement" aligns with operational goals of driving platform adoption and efficiency.

🌐 Work Environment

Office Type: Fully Remote within the United Kingdom. This offers significant flexibility and autonomy, allowing designers to create their ideal work environment.

Office Location(s): While the role is remote, OutSystems has offices in various global locations, including the United Kingdom, Netherlands, Portugal, Germany, USA, Japan, Hong Kong, Australia, India, and Singapore. This global presence implies a culture of distributed collaboration and asynchronous work practices.

Workspace Context:

• Collaborative Environment: Designed for remote collaboration, utilizing digital tools for communication, ideation, and project management. Expect regular virtual meetings, design critiques, and cross-functional syncs.

• Tools & Technology: Access to a modern technology stack, including Figma, prototyping tools, and AI-assisted design platforms, enabling efficient and innovative design work.

• Team Interaction: Opportunities to connect with a diverse, global team of experts through virtual channels, fostering a sense of community and shared purpose in architecting the future of enterprise software.

Work Schedule: The role is full-time, approximately 40 hours per week. While core hours may exist for team alignment, the remote nature typically allows for a degree of flexibility in scheduling work tasks to optimize productivity and personal well-being.

📝 Enhancement Note: The fully remote nature of this role within the UK is a significant draw for operations professionals who value work-life balance and the ability to manage their own time effectively. The emphasis on digital collaboration tools prepares candidates for a modern, distributed work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the recruiting team to assess qualifications and fit for the Senior Product Designer role.

• Hiring Manager Interview: A discussion focusing on your experience, design philosophy, and approach to complex B2B SaaS and human-AI interaction challenges. Be prepared to walk through key portfolio pieces.

• Design Challenge/Portfolio Review: A session where you present 1-2 key projects from your portfolio. This will involve discussing your design process, decision-making rationale, user research findings, and the impact of your work. Expect questions on how you handle ambiguity and collaborate with technical teams.

• Cross-functional Interview: An opportunity to meet with Product Management and Engineering leads to assess your collaboration style, communication skills, and understanding of technical constraints and opportunities.

• Final Interview: Potentially with a senior leader (e.g., Head of Design or VP of Product) to discuss cultural fit, long-term career aspirations, and strategic alignment with OutSystems' vision.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 projects that best showcase your end-to-end design capabilities, particularly those involving complex B2B SaaS, developer tools, or human-AI interaction.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process, key decisions and trade-offs, the outcome, and quantifiable impact (e.g., improved conversion, reduced user error, increased adoption).

• Highlight Process: Emphasize your research methods, ideation techniques, prototyping approach, and how you incorporated user feedback. Show the "why" behind your design choices.

• Demonstrate Collaboration: If possible, illustrate how you worked with engineers, product managers, and other stakeholders.

• Address AI/AX: If you have experience with human-AI interaction or agentic systems, highlight this clearly, explaining your approach to designing trustworthy and effective AI-assisted features.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with OutSystems' platform, its target audience (developers), and its positioning in the AI development space.

• Practice Articulation: Be ready to clearly explain your design rationale, defend your decisions, and discuss trade-offs. Practice presenting your portfolio projects concisely.

• Think Strategically: Consider how your design work contributes to business goals and user success within an enterprise software context.

• Prepare Questions: Have thoughtful questions ready for the interviewers about the team, company culture, design challenges, and the future of product development at OutSystems.

📝 Enhancement Note: The emphasis on a "Design Challenge/Portfolio Review" is common for design roles. For operations candidates, this means preparing to showcase projects that demonstrate process improvement, system implementation, and measurable business outcomes, similar to how a designer would present user flows.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, and prototyping. Proficiency is a core requirement.

• Prototyping Tools: Experience with modern prototyping software (e.g., InVision, Adobe XD, or Figma's built-in capabilities) is expected for creating interactive user experiences.

• User Research Tools: Familiarity with tools for conducting remote usability testing, surveys, and user interviews (e.g., UserTesting.com, Maze, SurveyMonkey).

• AI-Assisted Design/Development Tools: Experience with platforms like Cursor, Claude, or Figma Make is a strong plus, indicating familiarity with emerging AI workflows.

Analytics & Reporting:

• While not a primary focus for this role, understanding how to interpret user analytics and performance data (e.g., from tools like Google Analytics, Amplitude, or Pendo) to inform design decisions is beneficial.

• Familiarity with data visualization tools to communicate findings effectively. CRM & Automation:

• No direct CRM or automation tool requirements are listed for this design role, but an understanding of how user experience impacts adoption and usage within enterprise systems is valuable.

📝 Enhancement Note: The explicit mention of Figma and AI-assisted tools like Cursor and Claude is important. For operations professionals, understanding how these design tools interface with broader operational platforms or how AI is integrated into workflows is a key takeaway.

👥 Team Culture & Values

Operations Values:

• Trust: Emphasized as a core value, suggesting an environment where individuals are empowered, and accountability is paramount. This translates to trusting designers to lead their projects and make informed decisions.

• Customer Success: A strong focus on ensuring customers achieve their goals using the OutSystems platform. This means designs must be user-centric and deliver tangible business value.

• Innovation: Encouraged to architect the future of enterprise software and AI. This fosters a culture of experimentation and forward-thinking design.

• Alignment: Operating as "one global OutSystems team" implies a need for clear communication, shared goals, and cohesive execution across distributed teams.

Collaboration Style:

• Cross-functional Integration: Designers work closely with Product Management and Engineering, requiring strong collaboration and communication skills to bridge different perspectives and technical domains.

• Global Teamwork: Expect to collaborate with colleagues across different time zones and cultures, utilizing digital tools for seamless interaction and knowledge sharing.

• Mentorship and Peer Learning: Senior designers are expected to mentor junior colleagues, fostering a supportive environment for skill development and practice excellence.

📝 Enhancement Note: The core values of Trust, Customer Success, Innovation, and Alignment are highly relevant to operations roles. Operations professionals are expected to embody these values by building trust with stakeholders, driving customer success through efficient processes, innovating on operational workflows, and ensuring alignment across departments.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Human-AI Collaboration: Effectively designing intuitive and trustworthy interfaces where humans and AI agents work together seamlessly. This requires understanding complex interaction patterns and potential ethical considerations.

• Balancing Developer Experience with Enterprise Needs: Creating pragmatic design solutions that cater to the specific needs and workflows of technical users while meeting the stringent requirements of enterprise-level software.

• Evolving Design Practice: Keeping pace with rapid advancements in AI and agentic systems and integrating these into design workflows and product offerings.

• Remote Collaboration: Effectively collaborating and innovating within a fully remote, global team structure, requiring strong communication and self-management skills.

Learning & Development Opportunities:

• AI Design Specialization: Opportunities to become an expert in designing for AI-driven platforms and agentic systems.

• Leadership Development: Potential to grow into lead design roles, managing projects, teams, and strategic design initiatives.

• Industry Exposure: Access to industry trends and best practices through professional development resources and potential conference attendance.

• Cross-domain Knowledge: Gaining a deep understanding of enterprise software development, low-code platforms, and the broader impact of AI on business processes.

📝 Enhancement Note: The challenges presented are directly related to the evolving landscape of AI and its integration into enterprise tools. Operations professionals will face similar challenges in automating processes, integrating AI, and ensuring user adoption in a rapidly changing technological environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex B2B SaaS product you designed from concept to launch. What were the key user needs, and how did your design address them?" (Focus on your process, research, and impact.)

• "How do you approach designing for human-AI interaction? Can you provide an example of a feature where you designed for human oversight or control within an AI-assisted workflow?" (Highlight your understanding of AI interaction patterns and trustworthiness.)

• "Walk me through your process for managing trade-offs when designing for technical users with strict requirements." (Demonstrate your ability to balance user needs with technical constraints and business goals.) Company & Culture Questions:

• "What interests you about OutSystems and our position in the AI Development Platform market?" (Research their mission, products, and recent news.)

• "How do you contribute to a team's culture, especially in a remote, global environment?" (Emphasize collaboration, alignment, and proactivity.)

• "How do you stay updated on emerging trends in AI and product design, and how do you integrate them into your work?" (Showcase continuous learning and innovative thinking.) Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of the project, followed by a deep dive into your role, the problem, your process, key decisions, and the outcomes/impact.

• Visuals: Use clear, concise visuals (mockups, prototypes, user flow diagrams) to illustrate your points.

• Metrics: Quantify the success of your designs whenever possible. If exact metrics aren't available, discuss the intended impact and how you would measure it.

• AI Focus: If a project involves AI, clearly articulate your approach to designing for that specific interaction.

• Conciseness: Be mindful of time; practice delivering your presentation efficiently and engagingly.

📝 Enhancement Note: Preparing for these questions involves framing your experience in terms of problem-solving, process optimization, and driving measurable results, which are core to operations roles. Demonstrating an understanding of AI's impact on processes and user experiences will be highly beneficial.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Workday link, ensuring your resume and portfolio are up-to-date and tailored to the role.

• Prepare your portfolio: Select 2-3 of your strongest projects that highlight end-to-end design, complex B2B SaaS experience, and ideally, any work related to AI or user workflows. Focus on showcasing your process and quantifiable impact.

• Tailor your resume: Emphasize keywords related to UX/Product Design, Figma, Prototyping, User Research, B2B SaaS, and Human-AI Interaction. Highlight achievements with metrics where possible.

• Research OutSystems: Understand their platform, target audience (developers), company values, and their strategic direction in the AI development space.

• Practice your pitch: Be ready to articulate your design philosophy, walk through your portfolio projects confidently, and answer strategy and behavioral questions effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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