Senior Product Designer at Make

📍 Job Overview

Job Title: Senior Product Designer

Company: Make

Location: Prague, Czechia

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-09-09

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

Drive end-to-end product design execution, from concept to high-fidelity UI, within critical product areas like Acquisition & Monetisation, focusing on Observe & Analyze themes.
Champion a user-centric design philosophy, deeply embedding user needs and evidence-based decisions into every stage of the product development lifecycle.
Leverage user research and data analysis (qualitative and quantitative) to inform and validate design solutions, ensuring product efficacy and user satisfaction.
Foster strong cross-functional partnerships with Product Managers, Engineers, Researchers, and UX Writers to ensure seamless feature delivery and alignment.
Actively contribute to and evolve the company's design system, maintaining consistency and scalability across the product suite.
Adapt quickly to shifting priorities and collaborate across diverse teams and problem domains to deliver high-quality, efficient design solutions.

📝 Enhancement Note: This role is specifically targeting a Senior Product Designer with a strong execution focus, emphasizing hands-on contribution to critical product areas. The "Acquisition & Monetisation" tribe and "Observe & Analyze" themes indicate a need for design expertise in areas like user onboarding, conversion funnels, billing interfaces, and data visualization dashboards. The hybrid nature suggests a need for strong remote collaboration skills alongside in-office contributions.

📈 Primary Responsibilities

Own the complete design lifecycle for key product features, translating complex requirements into intuitive user flows, detailed wireframes, and production-ready UI designs using Figma.
Conduct and utilize user research, including interviews, usability testing, and surveys, to uncover user pain points and validate design hypotheses.
Analyze qualitative and quantitative data to identify opportunities for design improvements and measure the impact of implemented solutions.
Collaborate closely with Product Managers to define product strategy, scope, and requirements, ensuring design alignment with business objectives.
Partner with Engineering teams to ensure accurate implementation of designs, providing clear specifications and maintaining design integrity throughout the development process.
Contribute actively to the evolution and maintenance of the company’s design system, ensuring consistency in visual language, components, and interaction patterns.
Participate in design critiques and reviews, providing and receiving constructive feedback to elevate the quality of design work.
Design for complex SaaS products, with a particular emphasis on workflow automation, canvas-based tools, and professional software interfaces.
Develop and iterate on designs for core product areas such as Dashboards, Billing, and Analytics, aiming to enhance user understanding and drive business value.

📝 Enhancement Note: The responsibilities highlight a need for a designer who is not just a visual craftsman but also a strategic partner. The emphasis on "discovery," "user needs," and "evidence" points to a role that requires deep user empathy and analytical thinking. The requirement to "deliver consistently and at a good pace as priorities shift" indicates a need for strong project management and adaptability within the design process.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is often preferred for senior-level product design roles. Equivalent practical experience will also be considered.

Experience:

Minimum of 5 years of professional experience in product design, with a proven track record of shipping successful digital products.
Demonstrated experience in designing for complex, technical, or SaaS products.
Experience specifically within the automation or workflow-automation space is a significant advantage.
Familiarity with canvas-based or builder tools and software for professional users is highly desirable. Required Skills:
Proficient in end-to-end product design, encompassing user flows, wireframing, prototyping, and high-fidelity UI design.
Expert-level proficiency with design and prototyping tools, particularly Figma.
Strong understanding of and experience working with design systems.
User-centric design methodology, with a demonstrated ability to conduct and leverage user research (qualitative and quantitative data analysis).
Ability to collaborate effectively with cross-functional teams, including Product Managers, Engineers, Researchers, and UX Writers.
Solid understanding of UI/UX principles and their application to create delightful and usable interfaces.
Basic understanding of HTML & CSS, enabling proactive and effective collaboration with developers.
Excellent written and verbal communication skills in English.
Proven ability to give and receive constructive feedback in design reviews. Preferred Skills:
Experience designing for acquisition and monetization product areas.
Familiarity with analytics and billing systems from a design perspective.
Experience with adjacent technical products and their user interfaces.
Understanding of A/B testing methodologies and their application in design validation.

📝 Enhancement Note: The experience requirements emphasize a blend of hands-on execution and strategic thinking. The "5+ years" coupled with the requirement for a strong portfolio of "shipped products" indicates a need for a seasoned professional. The specific mention of "automation / workflow-automation space" and "canvas-based or builder tools" points towards a niche but critical area of expertise for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A comprehensive portfolio showcasing a minimum of 3-5 significant product design projects.
Clear demonstration of your specific contribution and decision-making process for each project, detailing the "why" behind your design choices.
Evidence of end-to-end design execution, from initial concept and user research through to final UI and handoff.
Case studies that highlight the problem, your approach, the solutions you designed, and the measurable impact (e.g., user engagement, conversion rates, efficiency gains).
Prototypes and user flows that illustrate complex interactions and user journeys.
Designs that reflect an understanding of user-centricity and data-informed decision-making. Process Documentation:
Examples of how you've contributed to or utilized design systems to ensure consistency and scalability.
Documentation or case studies illustrating your process for conducting user research and translating findings into design improvements.
Showcasing your collaborative process with product managers and engineers, detailing handoff procedures and feedback loops.
Demonstrating your ability to adapt your design process to changing project requirements and team priorities.

📝 Enhancement Note: The portfolio is crucial for this role, as it's the primary mechanism to assess hands-on execution and strategic thinking. The emphasis on "shipped products" and "specific contribution and decisions" means candidates need to go beyond just presenting visuals and articulate their problem-solving process and the impact of their work.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer in Prague, Czechia, with 5-10 years of experience, the estimated annual salary range is typically between CZK 1,000,000 and CZK 1,600,000 gross. This range can vary based on the candidate's specific experience, the depth of their technical product design skills, and the negotiation process.

Benefits:

Equity: RSUs (Restricted Stock Units) grant, reflecting company growth and value appreciation.
Financial Incentives: Annual bonus.
Professional Development: Comprehensive Learning & Development plan including online language courses, professional courses, conference tickets, and other training opportunities. Two Company Learning Days per year.
Company Culture: Company Impact Day for community engagement.
Workstation: Provided Notebook/Macbook and a 34’’ curved monitor for enhanced productivity.
Time Off: 25 days of vacation, 4 sick days, and a company day off on December 31st.
Family Support: 10 care days for loved ones, extra parental vacation (3-6 months), and RSUs grant for a newborn child.
Insurance: Life insurance.
Wellness & Perks: Benefit Plus Cafeteria system, including a MultiSport Card.
Remote Work: Remote working allowance to support home office setups.
Office Amenities: All-day access to a snack bar with coffee, tea, fruit, vegetables, and sweets. Regular catered meals: Monday breakfast, Wednesday lunch, and Friday break.
Flexibility: Flexible working hours and home office options.
Office Environment: Dog-friendly office in Prague.

Working Hours: The role is advertised with flexible working hours, typically aligning with a standard 40-hour work week, with opportunities for remote work.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for senior product designers in Prague, considering the company's growth stage and its parent company's valuation. The comprehensive benefits package reflects a company that invests heavily in employee well-being, professional growth, and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Automation, Process Intelligence, AI Agents). Make operates within the rapidly expanding domain of workflow automation and process management, a critical component of digital transformation strategies for businesses. As part of Celonis, a leader in process intelligence, Make benefits from a strong market position and a culture focused on driving tangible business impact through technology.

Company Size: Make is part of Celonis, a significant global leader in process intelligence. While Make's specific size isn't detailed, its multiple international hubs and rapid growth suggest a substantial and dynamic organization. This implies opportunities for impact within a growing entity, with the stability and resources of a larger, established parent company.

Founded: Make was founded with the vision of simplifying automation for businesses, enabling teams to manage complex workflows without extensive developer resources. Its integration with Celonis, a company founded in 2011, indicates a mature yet innovative operational environment. The company's history is rooted in empowering users with powerful, visual tools.

Team Structure:

The "Acquisition & Monetisation" tribe is a key strategic unit, focused on user growth and revenue generation aspects of the product.
This role involves close collaboration with Product Managers, Engineers, UX Researchers, and UX Writers, forming a multidisciplinary product team.
Design leadership within the company likely involves a Head of Design or Design Lead, with Senior Designers playing a pivotal role in guiding design initiatives and mentoring junior team members.
Cross-functional collaboration is central, with design actively integrated into agile development cycles. Methodology:
Data-Driven Design: Emphasis on using both qualitative user feedback and quantitative analytics to inform design decisions and measure success.
Agile Development: Design work is integrated into agile sprints, requiring adaptability and efficient execution.
Design System Centricity: A strong reliance on and contribution to a unified design system for consistency and scalability.
User-Centricity: A core philosophy of understanding and prioritizing user needs throughout the design process.

Company Website: https://www.make.com/en

📝 Enhancement Note: The company culture is described as collaborative and impact-driven, with a strong emphasis on "radical candor," "customer impact first," and "extreme ownership." This suggests an environment where open communication, high performance, and proactive problem-solving are highly valued, particularly within operations and product teams.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Senior Product Designer," indicating a mid-to-senior level position. It requires a solid foundation of 5+ years of experience and the ability to work independently on complex design challenges. Senior designers are expected to contribute strategically, mentor others, and influence product direction within their domain.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead or Head of Design within the product organization. They will work in close alignment with Product Managers and Engineering Leads for the "Acquisition & Monetisation" tribe.

Operations Impact: As a Senior Product Designer in the "Acquisition & Monetisation" tribe, the impact is direct and significant. Design decisions in areas like Dashboard, Billing, and Analytics directly influence user acquisition rates, customer retention, conversion funnels, and overall revenue generation. By creating intuitive and effective user experiences, this role contributes directly to business growth and customer satisfaction.

Growth Opportunities:

Leadership Development: Potential to grow into a Lead Product Designer role, managing a small team or a specific product area, and taking on more strategic design leadership responsibilities.
Specialization: Opportunity to deepen expertise in specific areas like complex SaaS product design, workflow automation interfaces, or data visualization and analytics design.
Cross-Functional Mobility: Potential to move into related roles within product management or UX research, leveraging a deep understanding of the product and user.
Mentorship: Opportunity to mentor junior designers, contributing to the growth of the design team.
Broader Impact: As Make continues to grow, there will be opportunities to influence design strategy across a wider range of product areas.

📝 Enhancement Note: The career path for a Senior Product Designer at Make appears to offer both vertical growth into leadership and horizontal growth through specialization. The company's rapid expansion and integration with Celonis suggest ample opportunities for individuals who demonstrate strong performance and a commitment to continuous learning and development.

🌐 Work Environment

Office Type: Make operates a hybrid work model, with a physical office presence in Prague. The Prague office is described as dog-friendly and equipped with amenities like a snack bar, coffee, tea, fruit, and vegetables, as well as regular catered meals and team-building events. This suggests a vibrant, collaborative, and comfortable in-office environment designed to foster creativity and teamwork.

Office Location(s): The primary office location for this role is Prague, Czechia. The company also has hubs in Madrid, Munich, Raleigh, and Pristina, indicating a global presence.

Workspace Context:

Collaborative Spaces: The office likely features open workspaces, meeting rooms, and common areas designed to encourage spontaneous interaction and collaboration among team members.
Tools & Technology: Employees are provided with high-quality equipment, including a Macbook and a 34" curved monitor, supporting efficient design work. Access to a company 3D printer is also available.
Team Interaction: Regular in-office activities like breakfasts, lunches, breaks, and team-building events promote strong relationships and a sense of community within the design and broader product teams.

Work Schedule: The company offers flexible working hours, accommodating a standard 40-hour work week while allowing individuals to structure their day to best suit their productivity and personal commitments. This flexibility extends to the hybrid work arrangement, balancing in-office collaboration with remote work.

📝 Enhancement Note: The work environment at Make is positioned as both professional and engaging, with a strong emphasis on employee well-being and fostering a positive team dynamic. The hybrid model and flexible hours aim to provide a balance between structured collaboration and individual autonomy.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your resume and portfolio to assess basic qualifications and design experience.
Portfolio Presentation & Discussion: A dedicated session where you present your portfolio, focusing on key projects, your design process, decision-making rationale, and the impact of your work. Be prepared to discuss your contributions in detail.
Technical/Design Challenge: Potentially a take-home assignment or a live design exercise to evaluate your problem-solving skills, design thinking, and proficiency with design tools. This might involve analyzing a problem, proposing solutions, or refining an existing design.
Cross-Functional Interviews: Meetings with Product Managers, Engineers, and potentially Researchers to assess your collaboration style, communication skills, and ability to work within a multidisciplinary team.
Hiring Manager/Team Lead Interview: A final discussion to assess cultural fit, alignment with company values, career aspirations, and overall suitability for the Senior Product Designer role.

Portfolio Review Tips:

Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your skills relevant to SaaS, workflow automation, and the specific product areas mentioned (Acquisition & Monetisation, Dashboard, Billing, Analytics).
Tell a Story: For each project, clearly articulate the problem, your role, the design process you followed (including research and iteration), the challenges you faced, your solutions, and the measurable outcomes or impact.
Highlight Decisions: Emphasize why you made certain design choices. Back up your decisions with user data, research findings, or strategic reasoning.
Showcase Execution: Include high-fidelity mockups, interactive prototypes, and detailed UI screens. Demonstrate your attention to detail and craft.
Be Ready for Deep Dives: Prepare to discuss technical constraints, collaboration dynamics with engineers, and how you contributed to or used a design system.

Challenge Preparation:

Understand the Context: If given a take-home challenge, thoroughly understand the problem statement, target users, and business goals.
Time Management: Allocate your time effectively between research, ideation, design, and presentation preparation.
Communicate Your Process: Even in a take-home challenge, clearly document your thought process, assumptions, and trade-offs.
Focus on Impact: Frame your solutions in terms of user value and business impact.

📝 Enhancement Note: The interview process for a Senior Product Designer role typically involves a rigorous assessment of both design craft and strategic thinking. The emphasis on portfolio presentation and potential design challenges indicates a need for candidates to clearly articulate their value and demonstrate their problem-solving capabilities in a tangible way.

🛠 Tools & Technology Stack

Primary Tools:

Design & Prototyping: Figma (primary tool for UI design, wireframing, prototyping, and collaboration).
Design Systems: Experience working with and contributing to established design systems.
User Research Tools: Proficiency with tools for conducting user interviews, usability testing, and surveys (e.g., UserTesting.com, Maze, Lookback, or similar).
Collaboration Tools: Slack, Jira, Confluence for team communication, project tracking, and documentation.

Analytics & Reporting:

Analytics Platforms: Familiarity with web analytics tools like Google Analytics, Mixpanel, Amplitude, or Pendo to understand user behavior and product usage.
Data Visualization: Ability to interpret and design based on data presented in dashboards and reports.

CRM & Automation:

CRM Systems: While not a direct CRM role, understanding how design impacts CRM workflows and user journeys is beneficial.
Automation Platforms: Direct experience with workflow automation tools (like Make itself) or understanding the principles of designing for such platforms is a significant plus.
Integration Tools: Awareness of how different software systems integrate and the design implications.

📝 Enhancement Note: Proficiency in Figma and design systems is paramount for this role. Experience with user research platforms and analytics tools is also critical for a data-informed design approach. Familiarity with the automation space itself, even from a design perspective, is a key differentiator.

👥 Team Culture & Values

Operations Values:

We roll together: Encourages radical candor, open challenges, and constructive feedback for continuous improvement. This translates to a design team that openly discusses ideas and supports each other's growth.
Customer impact first: Focuses on craftsmanship, delivering tangible outcomes, raising standards, and creating real customer value. For designers, this means prioritizing user needs and ensuring design solutions directly contribute to business success.
Game on!: Emphasizes extreme ownership, rapid iteration, and embracing change as an opportunity. Designers are expected to take initiative, adapt quickly to new challenges, and drive projects forward proactively.

Collaboration Style:

Cross-functional Integration: Design is deeply integrated with Product Management and Engineering, fostering a collaborative environment where ideas are shared early and often.
Feedback-Oriented: The culture encourages open and honest feedback during design reviews, promoting a learning environment where designs are continuously refined.
Knowledge Sharing: Active participation in design critiques and team discussions to share insights, best practices, and learnings across the design function.

📝 Enhancement Note: The company's stated values—collaboration, customer impact, and proactive ownership—are directly applicable to the operations and product development functions. This suggests a work environment where designers are empowered to take initiative, contribute meaningfully, and work closely with other departments to achieve shared goals.

⚡ Challenges & Growth Opportunities

Challenges:

Rapid Iteration & Shifting Priorities: The fast-paced nature of a growing tech company means priorities can change quickly. Designers must be adaptable and efficient in their workflow.
Complexity of SaaS & Automation: Designing intuitive interfaces for complex, technical products like workflow automation tools requires deep user understanding and problem-solving skills.
Balancing Design System & Innovation: Effectively leveraging the design system while still pushing creative boundaries and introducing innovative solutions.
Data Interpretation for Design: Translating raw quantitative and qualitative data into actionable design insights can be challenging.

Learning & Development Opportunities:

Deepening SaaS & Automation Expertise: Opportunity to become a subject matter expert in designing for complex workflow automation and process intelligence platforms.
Leadership Skills: Potential to develop leadership capabilities through mentorship, project ownership, and contributing to design strategy.
Exposure to AI & Process Intelligence: Gaining insights into cutting-edge AI technologies and process intelligence through Make's parent company, Celonis.
Continuous Skill Enhancement: Access to professional courses, conferences, and learning days to stay abreast of the latest design trends and technologies.

📝 Enhancement Note: The challenges presented are typical of a high-growth tech environment and offer significant opportunities for professional development. The role provides a platform to hone skills in complex product design and contribute to innovation in the automation and AI space.

💡 Interview Preparation

Strategy Questions:

"Describe a time you had to design for a complex technical product. What was your approach, and what were the key challenges?" (Focus on your process, problem-solving, and understanding of technical constraints.)
"How do you balance the needs of different stakeholders (e.g., Product Managers, Engineers, Users) when making design decisions?" (Highlight your collaboration and negotiation skills.)
"Walk me through a project where data significantly influenced your design choices. What data did you use, and how did it shape the outcome?" (Prepare a case study demonstrating data-informed design.)
"How do you approach contributing to and maintaining a design system?" (Show your understanding of scalability, consistency, and collaboration.) Company & Culture Questions:
"What interests you about Make and our mission in the automation space?" (Research the company, its product, and its position in the market.)
"How do you align with our values of 'We roll together,' 'Customer impact first,' and 'Game on!'?" (Provide specific examples from your past experiences.)
"How do you handle constructive feedback on your designs?" (Demonstrate openness to critique and a growth mindset.) Portfolio Presentation Strategy:
Structure: Begin with an overview of the project's goals and your role. Then, detail your process: research, ideation, wireframing, prototyping, UI design, testing, and iteration. Conclude with the outcomes and your key learnings.
Visuals: Use high-quality mockups and interactive prototypes. Clearly label key elements and user flows.
Narrative: Tell a compelling story about the problem you solved and the impact you made. Focus on your decision-making process and the rationale behind it.
Conciseness: Be mindful of time. Focus on the most impactful aspects of your projects and be prepared for deeper dives into specific areas.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also strategic thinking, collaboration abilities, and a strong understanding of user-centric, data-driven design principles within a fast-paced SaaS environment.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application through the provided link on the Make careers page.
Portfolio Customization: Tailor your portfolio to highlight projects most relevant to SaaS, workflow automation, and the "Acquisition & Monetisation" and "Observe & Analyze" themes. Showcase your Figma proficiency and design system contributions.
Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, specific achievements in product design, and any experience with technical products or automation tools. Use keywords from the job description.
Interview Preparation: Practice presenting your portfolio, focusing on your design process, decision-making rationale, and the impact of your work. Be ready to discuss how you embody the company's values.
Company Research: Familiarize yourself with Make's product, its position in the automation market, and its parent company, Celonis. Understand the company's mission and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer