Senior Product Designer

Just Eat Takeaway.com
Full-timeβ€’Amsterdam, Netherlands
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πŸ“ Job Overview

Job Title: Senior Product Designer

Company: Just Eat Takeaway.com

Location: Amsterdam, Netherlands

Job Type: Full time

Category: Product Design / UX/UI Design

Date Posted: November 4, 2026

Experience Level: 5-10 Years

Remote Status: On-site

πŸš€ Role Summary

  • Spearhead the design quality and user experience for restaurant and grocery partners, ensuring a coherent and efficient operational journey on our B2B/B2E platforms.

  • Define and evolve scalable design patterns, visual language, and interaction logic, contributing significantly to our central design system to ensure end-to-end consistency.

  • Leverage AI-powered design tools as a force multiplier to accelerate the design process, bridging strategy and delivery from concept to near-production artifacts.

  • Act as a design steward, collaborating closely with Product Managers, User Researchers, and the Design System team to translate complex partner needs into validated, high-impact product solutions.

  • Foster a culture of design excellence through mentoring, feedback, and proactive contribution to the wider design community, while championing best practices in a fast-paced, global environment.

πŸ“ Enhancement Note: This role is positioned as a Senior Product Designer with a strong emphasis on B2B/B2E tools for partners, requiring a blend of strategic design thinking, system-level pattern definition, and hands-on execution. The explicit mention of AI tools indicates a forward-looking approach to design workflows, aiming for rapid iteration and production-ready output. The focus on "design quality steward" and "system thinking" suggests a need for a designer who can not only create but also govern and scale design solutions across a complex ecosystem.

πŸ“ˆ Primary Responsibilities

  • Design and deliver end-to-end responsive web experiences for critical B2B/B2E tools, including administration interfaces, management dashboards, and financial reporting systems for restaurant and grocery partners.

  • Act as the primary design quality steward for key B2B products, ensuring consistency in user experience, visually evaluating design trade-offs, and rigorously reviewing work to uphold high standards.

  • Apply holistic systems thinking to define and implement scalable design patterns, logic, and interaction models that guarantee consistency across the entire partner journey.

  • Actively contribute to and influence the evolution of our design system by using it with depth, identifying gaps, and proposing improvements for reusable patterns in collaboration with the dedicated Design System team.

  • Partner closely with User Researchers to define problem spaces, plan discovery initiatives, and translate complex partner insights into actionable, validated product solutions.

  • Collaborate with Product Managers to articulate clear design visions, garner stakeholder support, and build momentum for strategic design initiatives.

  • Drive projects forward through tangible design outputs, utilizing high-fidelity prototypes as a means for discussion, feedback, and commitment, rather than relying solely on presentations.

  • Confidently integrate and utilize modern AI tools within the design workflow for exploration, rapid prototyping, data synthesis, and accelerating production-ready artifact creation.

  • Develop and mentor junior designers and peers through constructive feedback and voluntary coaching opportunities within the broader design community.

πŸ“ Enhancement Note: The responsibilities highlight a senior-level individual contributor role focused on B2B/B2E product design. Key aspects include ownership of partner-facing operational tools, a strong emphasis on design systems and pattern definition, and a mandate to leverage AI for efficiency and speed. The expectation to act as a "quality steward" and "collaborate closely" with research and product management indicates a need for strong communication, influence, and strategic alignment skills.

πŸŽ“ Skills & Qualifications

Education: Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience: Proven track record of 5-10 years in product design, with a significant focus on complex, operational, or data-rich B2B or B2E tools.

Required Skills:

  • Demonstrated experience designing sophisticated, operational, or data-intensive B2B or B2E tools, with a proven ability to quickly grasp new business domains and intricate user workflows.

  • Strong foundation in UX/UI principles, with expertise in applying, challenging, and expanding established design systems through the definition of reusable interaction patterns.

  • Proficient in holistic systems thinking and end-to-end journey design, capable of connecting front-end user touchpoints with back-end operational workflows across the entire ecosystem.

  • High degree of empathy for diverse user groups, with the ability to build a deep understanding of varied user needs and adapt design patterns accordingly, avoiding a one-size-fits-all approach.

  • Exceptional collaboration skills, with the ability to align design teams and product domains to deliver a unified partner experience while effectively bridging technical and non-technical conversations.

  • Self-driven and proactive, with a demonstrated ability to navigate ambiguity, establish clear design direction, and manage multiple complex initiatives concurrently.

  • Proven experience and confidence in leveraging modern AI tools as a force multiplier for rapid iteration, prototyping, and bridging strategy with execution.

  • Strong collaborator who aligns design teams and product domains to deliver a unified partner experience while bridging technical and non-technical conversations. Preferred Skills:

  • Bonus: Technical aptitude and comfort with AIβ€”proficiently utilizing modern AI tools and workflows to enhance design, build, and delivery processes, moving rapidly from concept to functional artifacts.

  • Bonus: A strong grasp of front-end fundamentals or a background in design engineering, enabling a deeper connection between design and development.

  • Experience in the online delivery or marketplace industry, with an understanding of restaurant or grocery partner operations.

πŸ“ Enhancement Note: The qualifications emphasize senior-level experience in B2B/B2E design, specifically for operational and data-rich applications. The ability to work with and extend design systems, coupled with strong systems thinking and user empathy, are critical. A significant differentiator is the explicit requirement for experience with AI tools in the design process, suggesting a need for forward-thinking candidates. The bonus points for front-end or design engineering backgrounds highlight a desire for designers who understand technical feasibility and can collaborate closely with engineers.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 2-3 detailed case studies focused on complex B2B or B2E products, ideally involving operational tools, administration interfaces, or data-rich applications.

  • Demonstrate end-to-end design process, from initial problem definition and user research synthesis to final high-fidelity prototypes and interaction design.

  • Clearly articulate the application of systems thinking and journey mapping to ensure consistency and scalability across the partner ecosystem.

  • Highlight contributions to or utilization of design systems, illustrating how patterns were applied, challenged, or improved.

  • Provide evidence of leveraging AI tools within your design workflow, detailing how they accelerated ideation, prototyping, or synthesis.

  • Include examples of high-fidelity prototypes used to drive discussions and decision-making. Process Documentation:

  • For each case study, clearly outline the problem statement, your role, the design process undertaken, key decisions made, and the final outcome.

  • Document how user insights and business requirements were translated into design solutions.

  • Explain the rationale behind design choices, particularly in relation to scalability, consistency, and adherence to design system principles.

  • Detail any trade-offs made and the reasoning behind them, showcasing your ability to balance craft with pragmatic delivery.

  • Illustrate how you collaborated with cross-functional teams (Product, Engineering, Research, Marketing) throughout the design lifecycle.

πŸ“ Enhancement Note: The portfolio requirements are tailored to a senior product designer role, emphasizing the need for in-depth case studies of complex B2B/B2E products. A strong focus on design systems, AI tool utilization, and systems thinking is crucial. The expectation is for candidates to demonstrate not just the final output but also the strategic thinking and collaborative process behind it, including how they navigated ambiguity and made pragmatic trade-offs.

πŸ’΅ Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Amsterdam with 5-10 years of experience, and considering the company's global presence and the demand for specialized skills (like AI-powered design), a competitive annual salary range is estimated to be between €70,000 and €95,000. This range can vary based on the candidate's specific experience, skills, and interview performance.

Benefits:

  • Competitive salary and potential for performance-based bonuses.

  • Comprehensive health, dental, and vision insurance plans.

  • Generous paid time off (PTO) and public holiday allowances.

  • Pension scheme contributions.

  • Opportunities for professional development, training, and attending industry conferences.

  • Access to a global network of colleagues and a dynamic, fast-paced work environment.

  • Employee discounts and perks related to Just Eat Takeaway.com's services.

  • Potential for international mobility and career advancement within the organization.

Working Hours: The standard working hours are approximately 40 hours per week, aligning with typical full-time employment. While the role is on-site, Just Eat Takeaway.com generally supports a culture of flexibility where feasible, allowing for work-life balance, though specific arrangements should be discussed during the interview process.

πŸ“ Enhancement Note: Salary estimation is based on market research for Senior Product Designers in Amsterdam, factoring in experience level (5-10 years), the specialized nature of the role (AI tools, B2B/B2E focus), and the company's standing as a major global platform. Benefits are standard for large tech companies, with an emphasis on professional growth and international exposure. Working hours are standard, with a note on potential flexibility common in the tech industry.

🎯 Team & Company Context

🏒 Company Culture

Industry: Online Food Delivery Platform / E-commerce Technology. Just Eat Takeaway.com operates in a highly competitive global market, driving innovation in logistics, customer experience, and partner enablement through technology. This context means a strong focus on data-driven decision-making, rapid iteration, and customer-centricity across all functions, including design.

Company Size: Large, global enterprise with tens of millions of customers and hundreds of thousands of partners worldwide. This scale implies robust processes, established systems, and significant impact opportunities, but also the potential for navigating complex organizational structures.

Founded: The company has a history of mergers and acquisitions, with key entities forming the current global platform. This heritage suggests a blend of established corporate practices with a dynamic, growth-oriented mindset.

Team Structure:

  • The design team is likely structured with specialists in various areas (Product Design, UX Research, Design Systems, Visual Design), potentially organized by product domain or user group (e.g., Customer, Restaurant/Grocery Partner).

  • Reporting structure likely involves a Design Lead or Manager, with Senior Designers contributing strategically and mentoring others.

  • Cross-functional collaboration is essential, with designers working closely with Product Managers, Engineers, User Researchers, Data Analysts, and Marketing teams to deliver cohesive product experiences. Methodology:

  • Data-driven design and decision-making are paramount, with a strong emphasis on A/B testing, user analytics, and performance metrics to validate design hypotheses and measure impact.

  • Agile development methodologies are likely employed, requiring designers to work in iterative cycles, adapt to changing requirements, and deliver value incrementally.

  • A strong focus on design systems ensures consistency and efficiency, enabling faster development and a unified brand experience across all platforms.

Company Website: https://www.justeattakeaway.com/

πŸ“ Enhancement Note: The company culture is characterized by its global reach, competitive drive ("JET Customer League"), and emphasis on innovation and convenience. The size and industry suggest a fast-paced, data-informed environment where design plays a critical role in shaping the experience for both customers and partners. The explicit mention of values and behaviors indicates a strong focus on cultural alignment.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is designated as "Senior Product Designer," indicating a position of significant experience and responsibility. It requires not only strong individual contribution skills but also the ability to influence design direction, mentor peers, and contribute to the strategic evolution of the design system and partner experience. It sits above mid-level roles and below Principal or Lead Designer positions, focusing on expert execution and strategic input within a specific domain.

Reporting Structure: The Senior Product Designer will likely report to a Product Design Manager or Lead. They will work in close collaboration with Product Managers, Engineering Leads, and User Researchers within their assigned product domain (Restaurant/Grocery Partner tools). The role also involves close partnership with the central Design System team.

Operations Impact: The primary impact of this role is on the efficiency, satisfaction, and operational success of restaurant and grocery partners, which directly influences the company's ability to serve its customers effectively. By improving partner tools, this role contributes to smoother operations, better partner retention, and ultimately, a more robust and competitive delivery platform. The design quality and consistency championed by this role also have a broad impact on the overall brand perception and user trust.

Growth Opportunities:

  • Skill Advancement: Deepen expertise in B2B/B2E design, complex operational systems, and advanced AI-powered design workflows. Opportunity to become a subject matter expert in partner enablement design.

  • Design Leadership: Potential to grow into a Lead Product Designer role, taking on more strategic oversight, managing design initiatives, and leading smaller design teams.

  • Design System Contribution: Evolve into a more influential role within the Design System team, shaping its future direction and contributing to its core components.

  • Cross-functional Mobility: Opportunities to move into Product Management or other strategic roles within the company, leveraging a deep understanding of user needs and product development.

  • Mentorship & Coaching: Formalize mentoring and coaching skills through internal programs, developing leadership capabilities.

πŸ“ Enhancement Note: The Senior Product Designer role offers significant growth potential, focusing on deepening specialized design skills, moving into leadership positions, and contributing strategically to the design system and overall product vision. The emphasis on B2B/B2E partner tools suggests a path toward specialization in operational design, a critical area for platforms like Just Eat Takeaway.com.

🌐 Work Environment

Office Type: The role is based in Amsterdam, Netherlands, at a company office. This indicates a hybrid or on-site work arrangement, fostering in-person collaboration, team cohesion, and access to office resources.

Office Location(s): Amsterdam Office. Specific details about the office amenities and location within Amsterdam would be available upon inquiry or during the interview process, but it's expected to be a modern, well-equipped workspace typical of a large tech company.

Workspace Context:

  • Collaborative Environment: The office setting is designed to encourage collaboration, with shared workspaces, meeting rooms, and informal areas conducive to brainstorming and cross-functional interaction.

  • Tools and Technology: Access to industry-standard design software, hardware, and potentially specialized AI design tools, as well as robust IT support.

  • Team Interaction: Regular opportunities for face-to-face interaction with design peers, Product Managers, Engineers, and other stakeholders, facilitating quick feedback loops and a shared understanding of project goals.

Work Schedule: The typical work schedule is around 40 hours per week. While the role is on-site, Just Eat Takeaway.com likely offers a degree of flexibility in daily start/end times to accommodate work-life balance, as is common in the tech industry. This flexibility is crucial for designers to manage their creative process, attend meetings, and collaborate effectively across different time zones if needed.

πŸ“ Enhancement Note: The on-site nature of the role in Amsterdam suggests a traditional office environment that prioritizes in-person collaboration, which is often beneficial for complex design challenges and team building. The company's global presence means that while the primary work is on-site, there might be opportunities for virtual collaboration with international teams.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will review your application, CV, and portfolio, focusing on relevant experience in B2B/B2E design, design systems, and AI tool utilization.

  • Design Challenge/Portfolio Review: A dedicated session (either live or asynchronous) where you will present your portfolio case studies. Expect to discuss your process, design decisions, system thinking, and how you leveraged AI tools. You may also be given a small design exercise or prompt to assess your problem-solving approach.

  • Stakeholder Interviews: Interviews with Product Managers, Engineering Leads, and potentially other designers. These will focus on your collaboration skills, ability to navigate ambiguity, strategic thinking, and understanding of business objectives.

  • Hiring Manager Interview: A final interview to assess overall fit, leadership potential, and alignment with company values.

Portfolio Review Tips:

  • Curate Strategically: Select 2-3 of your strongest B2B/B2E case studies that best demonstrate your skills in operational design, design systems, and AI tool integration.

  • Tell a Story: Structure each case study with a clear narrative: problem, your role, process, challenges, solutions, and outcomes. Quantify impact where possible.

  • Show, Don't Just Tell: Use high-fidelity mockups, interactive prototypes, and clear visuals. Demonstrate your system thinking and how you applied/evolved design patterns.

  • Highlight AI Usage: Explicitly detail how and why you used AI tools, what the benefits were (speed, exploration, etc.), and what the results were.

  • Emphasize Collaboration: Discuss how you worked with stakeholders, handled feedback, and navigated trade-offs.

  • Prepare for Questions: Be ready to discuss your design philosophy, how you approach ambiguous problems, and your understanding of the partner experience.

Challenge Preparation:

  • Understand the Domain: Research Just Eat Takeaway.com's business model, its partners (restaurants, grocery stores), and the types of operational challenges they face.

  • Practice System Thinking: Be prepared to discuss how you would approach designing for a complex, interconnected system.

  • Articulate AI Value: Practice explaining the tangible benefits of using AI in design for a role like this.

  • Refine Your Pitch: Ensure you can clearly and concisely articulate your design process, key decisions, and impact for each portfolio piece.

πŸ“ Enhancement Note: The interview process is structured to assess both design craft and strategic thinking, with a particular emphasis on B2B/B2E experience, design systems, and AI tool proficiency. The portfolio review is a critical component, requiring candidates to demonstrate their entire design process and impact, especially concerning operational tools and system-level design.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma (primary tool for UI design, prototyping, and collaboration), Sketch, Adobe Creative Suite (Photoshop, Illustrator).

  • Prototyping Tools: InVision, Principle, Axure (for advanced interactive prototypes).

  • AI Design Tools: Mentioned explicitly as a requirement. This could include tools for AI-assisted ideation (e.g., Uizard, Galante), AI-powered content generation, AI-enhanced image editing, or AI-driven prototyping assistance. Specific tools will depend on team adoption and candidate's demonstrated proficiency.

  • Collaboration & Workflow: Jira, Confluence (for project tracking, documentation, and knowledge sharing).

Analytics & Reporting:

  • Product Analytics: Google Analytics, Amplitude, Mixpanel (for understanding user behavior and product performance).

  • Data Visualization: Tableau, Power BI (or similar tools used by the company for reporting on partner metrics).

CRM & Automation:

  • While not a primary design tool, familiarity with CRMs like Salesforce or partner management platforms could be beneficial for understanding the broader ecosystem.

  • Understanding of workflow automation principles to inform design for partner operations.

πŸ“ Enhancement Note: The technology stack emphasizes modern design tools like Figma, with a strong emphasis on AI-powered design tools. Familiarity with analytics platforms is also key for data-informed design. While not directly a design tool, understanding the context of CRM and partner management systems is advantageous for designing effective B2B/B2E solutions.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Empowerment: To empower everyday convenience for customers and smooth operations for partners through intuitive and efficient design.

  • Innovation: To continuously explore and implement new technologies, including AI, to enhance design processes and product capabilities.

  • Collaboration: To foster strong partnerships across product, engineering, research, and marketing to deliver unified and impactful experiences.

  • Excellence: To uphold the highest standards of design quality, consistency, and user experience, acting as a steward for the partner journey.

  • Agility: To adapt quickly to changing market dynamics and user needs, iterating rapidly and delivering pragmatic solutions.

Collaboration Style:

  • Cross-functional Integration: Designers are expected to be deeply integrated with product teams, working side-by-side with Product Managers and Engineers from ideation through delivery.

  • Open Feedback Culture: Encouragement of constructive feedback loops, both giving and receiving, to continuously improve designs and processes.

  • Knowledge Sharing: Active participation in design critiques, internal workshops, and documentation to share learnings and best practices across the design organization.

  • Data-Informed Dialogue: Discussions are often grounded in data and user insights, facilitating objective decision-making and alignment.

πŸ“ Enhancement Note: The company values and collaboration style align with a fast-paced, global tech environment. The emphasis on "empowerment," "innovation," and "excellence" directly relates to the role's responsibilities in improving partner tools and leveraging new technologies like AI. A highly collaborative, cross-functional approach is expected.

⚑ Challenges & Growth Opportunities

Challenges:

  • Navigating Ambiguity: Dealing with complex partner workflows and evolving business needs in a global, fast-paced environment requires strong problem-framing and solution-definition skills.

  • Scaling Design: Ensuring design consistency and quality across a wide range of B2B/B2E tools and features while contributing to a growing design system.

  • Integrating AI Effectively: Identifying the most impactful applications of AI in the design workflow and ensuring these tools genuinely enhance, rather than complicate, the process.

  • Balancing Craft and Delivery: Meeting aggressive delivery timelines while maintaining high design standards and ensuring long-term system maintainability.

  • Cross-functional Alignment: Gaining buy-in and aligning diverse stakeholders (Product, Engineering, Marketing, Operations) on design vision and priorities.

Learning & Development Opportunities:

  • AI Tool Mastery: Becoming an expert in leveraging cutting-edge AI design tools to optimize workflows and explore new creative avenues.

  • Design System Leadership: Deepening expertise in design system architecture, governance, and contribution, potentially leading initiatives within the system.

  • B2B/B2E Specialization: Developing deep expertise in designing for operational tools and complex business processes, becoming a go-to person for partner enablement design.

  • Mentorship and Coaching: Formalizing and expanding leadership skills through mentoring junior designers and contributing to the broader design community's growth.

  • Industry Exposure: Attending conferences, workshops, and engaging with the wider design community to stay abreast of emerging trends and best practices.

πŸ“ Enhancement Note: The challenges are typical for a senior role in a large tech company, focusing on complexity, scale, and innovation. The growth opportunities are well-aligned with the role's senior level, offering paths for specialization, leadership, and advanced skill development, particularly in the burgeoning field of AI-assisted design.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you designed a complex operational or data-rich B2B/B2E tool. What were the biggest challenges, and how did you address them?" (Focus on process, system thinking, and problem-solving).

  • "How have you leveraged AI tools in your design process? Provide a specific example of how it accelerated your work or improved the outcome." (Be ready to detail the tool, your workflow, and tangible results).

  • "Discuss your experience with design systems. How have you contributed to, or leveraged, one to ensure consistency and scalability?" (Highlight your understanding of patterns, component libraries, and system governance).

  • "Walk us through a case study from your portfolio, focusing on how you navigated ambiguity and made pragmatic design trade-offs." (Prepare a clear narrative structure, emphasizing your decision-making process). Company & Culture Questions:

  • "What interests you about Just Eat Takeaway.com and this specific role designing for our partners?" (Show genuine interest, research the company's mission and values).

  • "How do you approach collaborating with Product Managers and Engineers, especially when there are differing opinions or priorities?" (Emphasize communication, empathy, and data-driven negotiation).

  • "How do you ensure the quality and consistency of your design work, especially in a large, global organization?" (Connect to your role as a "design quality steward" and your experience with design systems).

  • "How do you stay updated on design trends, particularly in areas like AI and B2B/B2E product design?" (Demonstrate a commitment to continuous learning). Portfolio Presentation Strategy:

  • Structure for Impact: Begin with a high-level overview of the project and your role, then dive into the problem, your process, key design decisions, and finally, the outcomes and learnings.

  • Visualize Your Process: Use flowcharts, journey maps, wireframes, and interactive prototypes to illustrate your thinking at each stage.

  • Quantify Results: Wherever possible, use metrics to demonstrate the impact of your design solutions (e.g., increased efficiency, reduced errors, improved partner satisfaction).

  • Explain AI Integration Clearly: Dedicate a segment to explaining your AI tool usage, its benefits, and any challenges encountered.

  • Be Prepared for Deep Dives: Anticipate questions about specific design choices, trade-offs, and alternative solutions you considered.

πŸ“ Enhancement Note: Interview preparation should focus on showcasing experience with complex B2B/B2E tools, design systems, and critically, the practical application of AI in the design process. Candidates must be ready to articulate their strategic thinking, collaborative approach, and ability to deliver high-quality, scalable design solutions.

πŸ“Œ Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the provided Workday link, ensuring your CV and Portfolio are up-to-date and readily accessible.

  • Portfolio Customization: Tailor your portfolio to highlight 2-3 of your most relevant B2B/B2E case studies that showcase operational design, systems thinking, and your experience with AI tools. Ensure each case study clearly articulates the problem, your process, your specific contributions, and the measurable impact of your design solutions.

  • Resume Optimization: Update your CV to prominently feature keywords such as "Product Design," "UX/UI," "B2B," "B2E," "Design Systems," "Responsive Web Design," "Journey Design," "Systems Thinking," and "AI Tools." Quantify your achievements with specific metrics where possible to demonstrate your impact.

  • Interview Preparation: Practice articulating your design process, decision-making rationale, and how you leverage AI tools. Prepare to discuss your portfolio case studies in detail, focusing on collaboration, handling ambiguity, and your understanding of partner needs within the online delivery ecosystem.

  • Company Research: Thoroughly research Just Eat Takeaway.com's mission, values, market position, and recent news. Understand their commitment to "empowering everyday convenience" and how your role contributes to enabling restaurant and grocery partners.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, particularly regarding compensation and specific tool requirements, should be verified directly with the hiring organization during the interview process.

Application Requirements

Candidates should have proven experience designing complex, operational, or data-rich B2B or B2E tools, strong UX/UI and design-system expertise, and the ability to connect user journeys with operational workflows. They should be collaborative and self-directed, able to navigate ambiguity and multiple initiatives, and demonstrate effective use of AI tools; front-end knowledge or a design engineering background is a bonus.