Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Humana

Location: Remote US

Job Type: FULL_TIME

Category: Product Design / UX Design

Date Posted: May 1, 2026

Experience Level: 7+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Drive digital transformation in Medicare Advantage sales through innovative, user-centered product design.

• Develop and implement best-in-class mobile-first experiences that simplify complex healthcare decisions for users.

• Partner closely with cross-functional teams including Product Management, Engineering, Design Research, and Content Design to deliver cohesive and impactful digital solutions.

• Leverage advanced Figma skills and a strong understanding of design systems to create intuitive, accessible, and high-fidelity prototypes.

• Ensure design solutions adhere to regulatory requirements and accessibility standards within the healthcare industry, balancing user needs with business objectives.

📝 Enhancement Note: This role is positioned within a digital organization focused on transforming Medicare Advantage sales, emphasizing a mobile-first approach and a regulated environment. The Senior Product Designer will play a key role in shaping user journeys and simplifying complex decision-making processes, requiring a blend of creative design, technical understanding, and compliance awareness.

📈 Primary Responsibilities

• Design and prototype best-in-class mobile-first user experiences that simplify the navigation of Medicare Advantage options for shoppers.

• Translate user insights, research findings, and data analytics into intuitive, accessible, and user-centered designs that meet both user needs and team objectives.

• Create low and high-fidelity prototypes in Figma, utilizing design systems, industry best practices, and sophisticated micro-interactions to enhance usability and engagement.

• Collaborate effectively with Engineers, Design Researchers, and Content Designers to ensure seamless, cohesive, and user-centric experiences across all digital touchpoints.

• Make evidence-based design decisions by integrating insights from user research and data analytics into the design process.

• Apply and uphold mobile design standards, patterns, and principles to ensure consistency, quality, and scalability across the digital product ecosystem.

• Strategically balance ideal user experience (UX) with technical feasibility and stringent regulatory requirements, demonstrating adaptability and problem-solving skills.

• Lead the conceptualization, wireframing, and prototyping phases to effectively communicate design ideas and guide development efforts.

• Contribute to the ongoing development and evolution of the company's design system, focusing on scalable, mobile-first components.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on mobile-first design principles, deep collaboration with cross-functional teams, and the critical need to integrate user research and data into the design process. The role requires not just creative design skills but also the ability to navigate complex regulatory environments and contribute to a robust design system.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is often preferred in senior design roles. Equivalent practical experience will also be considered.

Experience: 7+ years of professional experience in product design or UX design, with a proven track record demonstrated through a strong mobile-first portfolio. Experience working within agile development environments is essential.

Required Skills:

• 7+ years of experience in product or UX design.

• Advanced proficiency in Figma, including expertise in component libraries, auto-layout, and advanced prototyping capabilities.

• Demonstrated experience working effectively within agile development teams.

• Proven ability to leverage user research, usability testing, and data analytics to inform and validate design decisions.

• Strong communication and presentation skills, with the ability to clearly articulate design rationale and build consensus among stakeholders.

• Familiarity with and application of accessibility standards (e.g., WCAG) and inclusive design principles.

• Experience designing and contributing to scalable design systems.

Preferred Skills:

• Background or experience in the healthcare industry or other highly regulated sectors.

• Experience with usability testing tools (e.g., UserTesting.com, Maze) and web/mobile analytics platforms (e.g., Google Analytics, Mixpanel).

• Experience in illustration for digital products, enhancing user interfaces with custom graphics.

• Familiarity with service blueprinting and user journey mapping methodologies.

• Direct contributions to established design systems or pattern libraries.

📝 Enhancement Note: The qualifications emphasize hands-on Figma expertise, a mobile-first portfolio, and practical experience in agile settings. The preference for healthcare or regulated industry background, along with specific tools and methodologies like service blueprinting, points towards a need for a designer who can quickly adapt to Humana's specific operational context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 7 years of product/UX design experience, with a strong emphasis on mobile-first projects.

• Detailed case studies demonstrating the end-to-end design process, from initial concept and user research to final implementation and iteration.

• Evidence of designing for complex user journeys and simplifying intricate processes, particularly within regulated environments.

• Clear articulation of design decisions, supported by user research, data analytics, and rationale for trade-offs made.

Process Documentation:

• Showcase experience in applying agile methodologies, including iterative design, sprint planning, and cross-functional collaboration within design processes.

• Demonstrate proficiency in translating user research, usability testing, and analytics data into actionable design improvements and new feature development.

• Provide examples of how design processes were adapted to meet technical feasibility and regulatory compliance requirements, highlighting problem-solving and negotiation skills.

• Feature examples of creating and evolving design systems, including component design, documentation, and governance.

📝 Enhancement Note: The portfolio requirements are critical for this senior role, demanding not just visual design output but a comprehensive demonstration of the design process, problem-solving abilities, and impact. Emphasis on mobile-first, regulatory balance, and design system contribution are key indicators of what Humana values in their senior designers.

💵 Compensation & Benefits

Salary Range: $86,300 - $118,700 per year.

Explanation of Range: This range reflects a good faith estimate for a Senior Product Designer role in the US, considering the specified experience level (7+ years), the nature of the work (digital transformation in healthcare), and the competitive landscape for specialized design talent. Actual compensation will be determined by factors such as geographic location (though remote, some locations may have adjusted ranges), demonstrated skills, knowledge, experience, and education.

Benefits:

• Comprehensive health benefits effective from day one, including medical, dental, and vision coverage.

• Generous paid time off (PTO), company and personal holidays, volunteer time off, and jury duty pay.

• Recognition pay programs to acknowledge outstanding contributions.

• 401(k) retirement savings plan with a valuable employer match to support long-term financial goals.

• Support for continuous learning through tuition assistance and scholarships for eligible dependents.

• Robust parental and caregiver leave policies to support employees during significant life events.

• Employee charity matching program to encourage community involvement.

• Access to Network Resource Groups (NRGs) for professional networking and support.

• Opportunities for career development and advancement within Humana.

• Short-term and long-term disability insurance for income protection.

• Life insurance coverage for peace of mind.

Working Hours: 40 hours per week. While the role is remote, employees are expected to maintain a dedicated workspace free from interruptions and meet the specified internet service requirements. Occasional travel to Humana offices may be required for training or meetings.

📝 Enhancement Note: The salary range is competitive for a senior-level design role in a remote US setting. The extensive list of benefits emphasizes Humana's commitment to employee well-being, professional development, and work-life balance, which are significant considerations for senior operational and creative professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare (Insurance & Services). Humana is a leading U.S. healthcare company focused on transforming how Medicare Advantage is sold and administered. This industry context implies a need for designers who understand complex regulatory environments, data privacy (HIPAA), and the importance of clear, empathetic communication for a diverse user base.

Company Size: Large enterprise (Humana is a publicly traded company with tens of thousands of employees globally). This size indicates opportunities for significant impact, access to extensive resources, and potential for career progression, but also requires navigating larger organizational structures and processes.

Founded: 1961. With a long history, Humana has evolved significantly, demonstrating adaptability and a commitment to innovation, particularly in its current digital transformation efforts.

Team Structure:

• The Senior Product Designer will likely be part of a dedicated digital product design team or a product pod, working closely with Product Managers, Engineers, and Design Researchers.

• This team operates within a larger digital organization focused on next-gen technology and mobile-first experiences.

Methodology:

• Humana emphasizes an agile setting for its digital teams, promoting iterative development and cross-functional collaboration.

• Data-driven decision-making is a core principle, utilizing insights from research and analytics to guide design strategies.

• The company is focused on making complex healthcare decisions simple and human, suggesting a design methodology that prioritizes clarity, empathy, and user empowerment.

Company Website: https://www.humana.com/

📝 Enhancement Note: Humana's culture is characterized by its focus on care, innovation in healthcare, and a commitment to digital transformation. For a Senior Product Designer, this translates to an environment where empathy, data-informed decisions, and adherence to compliance are as crucial as creative design skills. The large company size offers stability and growth potential.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a mid-to-late career stage. Professionals at this level are expected to operate with a high degree of autonomy, mentor junior designers, and contribute strategically to product vision and design system evolution. They are key individual contributors who can lead complex projects from conception to launch.

Reporting Structure: The role likely reports to a Design Lead, Director of Product Design, or a similar senior design management position. Close collaboration will occur with Product Managers, Engineering Leads, and Design Researchers within specific product teams or pods.

Operations Impact: The Senior Product Designer has a direct impact on the user experience of Humana's digital platforms, particularly in the critical Medicare Advantage sales funnel. By simplifying user journeys and enhancing usability, this role directly influences customer acquisition, satisfaction, and retention, contributing to the company's overall business objectives and market position.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like accessibility, design systems, or a particular product domain within healthcare.

• Leadership: Transition into a Lead Product Designer role, managing a small team or a specific product area, and taking on more strategic responsibilities.

• Mentorship: Guide and mentor junior designers, contributing to their professional development and the overall growth of the design team.

• Cross-functional Advancement: Move into Product Management or Design Research leadership roles, leveraging a deep understanding of user needs and product strategy.

• Learning & Development: Access to ongoing training, workshops, conferences, and internal learning resources provided by Humana to stay current with design trends and technologies.

📝 Enhancement Note: The Senior Product Designer role offers significant opportunities for both deep specialization and broader leadership development within a large, established organization. The emphasis on mobile-first and regulated environments suggests a niche that can lead to specialized career paths within the booming digital health sector.

🌐 Work Environment

Office Type: Fully Remote. Humana is embracing a remote-first or hybrid work model for many roles. This position is designated as "Remote US," meaning the employee can work from anywhere within the United States, provided they meet the specified internet and workspace requirements.

Office Location(s): While the role is remote, occasional travel to Humana offices for training or meetings may be required. Specific office locations are not detailed for this remote role, but Humana has a significant presence across the US.

Workspace Context:

• Dedicated Home Office: Employees are required to have a dedicated, quiet workspace that lacks ongoing interruptions to protect sensitive member information (PHI/HIPAA).

• Internet Requirements: A minimum download speed of 25 Mbps and an upload speed of 10 Mbps is mandated, with specific guidance on acceptable connection types (wired cable, DSL) and restrictions on others (satellite, cellular, microwave unless approved).

• Technology Provision: Humana will provide appropriate telephone equipment for the role.

• Collaboration Tools: Expect to use digital collaboration tools for communication, project management, and design handoffs (e.g., Slack, Microsoft Teams, Jira, Confluence, Figma).

Work Schedule: The standard work schedule is 40 hours per week. While remote, maintaining consistent availability during core business hours and collaborating effectively with teams across different time zones will be essential. Flexibility in daily start/end times may be possible, subject to team coordination and business needs.

📝 Enhancement Note: The remote work environment is a key aspect of this role, requiring self-discipline, a robust home office setup, and reliable internet. The mention of occasional travel indicates that while primarily remote, some in-person interaction is still valued for team building and strategic alignment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A preliminary review of your resume and portfolio by a recruiter to assess basic qualifications and experience.

• HireVue Assessment: Candidates may be asked to complete a HireVue video interview, a common tool used by Humana for initial candidate assessment, allowing for flexible scheduling.

• Design Challenge/Portfolio Review: A more in-depth session, likely with hiring managers and senior designers, involving a presentation of your portfolio. This may include a specific design challenge or a deep dive into case studies to evaluate your design thinking, problem-solving skills, and technical proficiency.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially Design Researchers to assess collaboration style and ability to integrate design into the broader product development lifecycle.

• Final Interview: Potentially with a senior leader within the design or digital organization to discuss strategic fit and long-term potential.

Portfolio Review Tips:

• Mobile-First Focus: Ensure your portfolio prominently features mobile-first projects and clearly articulates your approach to mobile UX.

• Case Study Depth: For each case study, clearly define the problem, your role, the process you followed (research, ideation, prototyping, testing), your design decisions with rationale, and the measurable impact or outcome.

• Figma Proficiency Showcase: Be prepared to discuss your advanced Figma skills, including how you use component libraries, design systems, and prototyping features to drive efficiency and consistency.

• Regulatory & Accessibility: Highlight projects where you successfully navigated regulatory constraints or implemented accessibility best practices. Explain your thought process in balancing these requirements with user experience goals.

• Conciseness & Clarity: Present your work clearly and concisely, focusing on the most impactful aspects of each project. Be ready to answer questions about your design choices and problem-solving approach.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, thoroughly understand the problem statement, target users, and any business or technical constraints.

• Think Aloud: During the challenge, articulate your thought process. Explain your assumptions, how you're approaching the problem, and the trade-offs you're considering.

• Focus on Process: Demonstrate your design methodology. It's not just about the final solution but how you arrive at it.

• Prioritize: For complex problems, identify key areas to focus on and explain why. You may not have time to solve everything, so demonstrate strategic prioritization.

📝 Enhancement Note: Humana utilizes HireVue, which is important to be aware of for initial screening. The interview process emphasizes a deep portfolio review and potentially a design challenge, requiring candidates to not only showcase their work but also articulate their thinking and process, particularly regarding mobile-first design, regulatory compliance, and collaborative skills.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, and high-fidelity design. Advanced skills in Figma, including component libraries, auto-layout, and prototyping, are essential.

• Design Systems: Experience contributing to or utilizing established design systems and pattern libraries. This includes understanding how to scale components and maintain consistency.

• Prototyping Tools: Primarily Figma, but familiarity with other prototyping tools may be beneficial.

Analytics & Reporting:

• User Research Tools: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey).

• Data Analytics Platforms: Familiarity with how to interpret data from platforms like Google Analytics, Adobe Analytics, Mixpanel, or Amplitude to inform design decisions.

CRM & Automation:

• While not a direct CRM role, understanding how design impacts user journeys within CRM-managed processes is beneficial. Familiarity with common enterprise software and integration concepts is a plus.

📝 Enhancement Note: Figma is explicitly called out as a primary tool, necessitating advanced proficiency. The role also requires a strong understanding of design systems and the ability to leverage user research and analytics tools to inform design. While not a direct operations role, understanding the impact of design on user journeys within broader business processes is valuable.

👥 Team Culture & Values

Operations Values:

• Caring: A core value of Humana, translating into designing with empathy for users, especially those navigating complex healthcare decisions.

• Integrity: Operating with honesty and adherence to ethical standards, critical in a regulated industry like healthcare. This extends to data privacy (HIPAA) and transparent design communication.

• Innovation: Driving change and pushing boundaries with next-gen technology and new ways of working to simplify healthcare.

• Excellence: Striving for best-in-class experiences, high-quality design, and continuous improvement in processes and outcomes.

• Efficiency: Streamlining complex processes and making decisions simple for users, reflecting an operational mindset within design.

Collaboration Style:

• Cross-functional Integration: Strong emphasis on partnering with Product, Engineering, and Research to ensure cohesive, user-centered experiences. This requires open communication, active listening, and a willingness to compromise.

• Agile Collaboration: Working within agile teams means embracing iterative feedback, participating in sprint ceremonies, and adapting designs based on team input and sprint goals.

• Design System Contribution: A collaborative approach to building and maintaining the design system, involving feedback loops with designers and developers to ensure its usability and scalability.

📝 Enhancement Note: Humana's values of "Caring," "Integrity," "Innovation," and "Excellence" directly influence the design approach. Designers are expected to be empathetic, ethical, forward-thinking, and committed to high-quality, user-friendly solutions, especially within the sensitive healthcare domain.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Regulatory Environments: Balancing creative design freedom with strict healthcare regulations (e.g., HIPAA, CMS guidelines) and ensuring all designs are compliant and secure.

• Simplifying Complexity: Translating intricate healthcare options and processes into intuitive, accessible mobile-first experiences for a diverse user base.

• Cross-functional Alignment: Gaining consensus and effectively collaborating with diverse stakeholders (Product, Engineering, Legal, Compliance, Marketing) who may have competing priorities.

• Remote Collaboration: Maintaining strong team cohesion, effective communication, and design consistency across a distributed, remote team.

• Design System Adoption: Ensuring the design system is adopted and utilized effectively across teams, and contributing to its evolution based on real-world usage and feedback.

Learning & Development Opportunities:

• Healthcare Design Specialization: Gaining deep expertise in user needs, regulatory landscapes, and design patterns specific to the healthcare industry.

• Advanced Design System Work: Contributing to and potentially leading aspects of a large-scale, enterprise design system.

• Leadership and Mentorship: Developing leadership skills through mentoring junior designers and contributing to strategic design initiatives.

• Industry Trends: Staying abreast of emerging trends in mobile UX, digital health, and design technologies through company-provided resources and external opportunities.

• Cross-Disciplinary Exposure: Working closely with product managers and engineers offers insights into product strategy and technical implementation, broadening overall professional understanding.

📝 Enhancement Note: The primary challenges revolve around the unique constraints of the healthcare industry and the complexities of remote collaboration. Growth opportunities are strong, particularly for those interested in specializing in digital health design or advancing into design leadership roles within a large corporate structure.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with strict regulatory requirements. How did you approach it, and what was the outcome?" (Focus on your process for identifying constraints, collaborating with compliance/legal, and finding solutions.)

• "Walk us through a complex mobile-first product you designed. What were the key challenges, and how did your design decisions address them?" (Be ready to present a case study from your portfolio, detailing your rationale.)

• "How do you ensure your designs are accessible and inclusive for all users?" (Highlight your knowledge of WCAG, inclusive design principles, and practical application.)

Company & Culture Questions:

• "What interests you about working in the healthcare industry, specifically with Medicare Advantage?" (Research Humana's mission and the challenges in this market.)

• "How do you approach collaboration with engineers and product managers, especially in an agile environment?" (Emphasize your communication style, problem-solving approach, and teamwork.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, use a clear story arc: Problem -> Your Role -> Process -> Solution -> Impact.

• Quantify Impact: Where possible, use metrics (e.g., conversion rates, task completion times, user satisfaction scores) to demonstrate the success of your designs.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) effectively. Be prepared to demonstrate your Figma skills live if requested.

• Highlight Mobile-First: Explicitly call out how your designs are optimized for mobile and why.

• Address Trade-offs: Be honest about challenges and trade-offs you made. This shows critical thinking and a realistic approach to design.

📝 Enhancement Note: Preparation should focus on articulating design strategy, demonstrating problem-solving within constraints, showcasing Figma expertise, and connecting your work to Humana's values and the healthcare context. Be ready to present a mobile-first case study in detail.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided career site link.

• Portfolio Customization: Tailor your portfolio to highlight mobile-first projects, complex problem-solving, and experience within regulated industries. Ensure case studies clearly articulate your design process, rationale, and impact.

• Resume Optimization: Update your resume to emphasize keywords relevant to product design, UX design, Figma, mobile-first design, agile methodologies, accessibility, and any healthcare experience. Quantify achievements where possible.

• Interview Preparation: Thoroughly review the interview tips and strategy questions provided. Practice articulating your design process and presenting your portfolio case studies, focusing on clarity, impact, and rationale. Be prepared for a potential HireVue assessment.

• Company Research: Gain a deeper understanding of Humana's mission, its digital transformation efforts, and the specific challenges within the Medicare Advantage market. Familiarize yourself with their company values and how they translate into design practices.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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