Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Farfetch (LUXCLUSIF)

Location: Porto, Portugal

Job Type: Full-time

Category: Product Design / Operations Technology

Date Posted: 2026-09-15

Experience Level: Senior (5-8+ years)

Remote Status: Hybrid

🚀 Role Summary

• Drive user-centered design strategy for complex B2B operational platforms, focusing on enhancing business efficiency and user experience for internal teams and business partners.

• Lead design discovery, research, and execution from concept to delivery, translating intricate business rules and workflow needs into scalable, high-density solutions.

• Set and uphold high standards for UX/UI craft, interaction design, and pattern library development within a sophisticated design system.

• Collaborate closely with product managers, engineers, and operational experts to define problem spaces, resolve competing priorities, and ensure cohesive experiences across data-heavy systems.

📝 Enhancement Note: This role is specifically focused on internal B2B operational tools and platforms within the luxury resale e-commerce sector, requiring a strong understanding of operational workflows and data-intensive interfaces. The hybrid work arrangement implies a need for strong self-management and excellent remote collaboration skills, alongside on-site presence.

📈 Primary Responsibilities

• Collaborate with product managers, engineers, and operational stakeholders to define complex problem spaces, resolve competing outcomes, and design solutions that drive business efficiency.

• Drive design strategy by evaluating goals, key performance indicators (KPIs), and desired outcomes to determine the optimal approach for long-term product evolution.

• Lead discovery activities by defining strategic research briefs, selecting appropriate methodologies, and leveraging insights to directly influence product direction and feature prioritization.

• Navigate technical constraints effectively, partnering closely with engineering to align design decisions with backend realities, data models, and API structures, ensuring feasibility and scalability.

• Facilitate workshops and strategic discussions, utilizing rapid sketching, detailed wireframes, and interactive prototypes to align teams around complex business logic and user flows.

• Ensure holistic consistency in terminology, navigation, and user experience across all internal and partner-facing tools, advocating for accessibility and high usability standards.

• Autonomously create, update, and scale pattern guidelines within the design system to ensure existing platform tools evolve gracefully and new features launch cohesively.

• Partner closely with engineering throughout the implementation phase, delivering clear, unambiguous specifications and identifying process improvements for seamless handoffs and reduced iteration cycles.

• Bring exceptional visual and interaction craft to data-dense interfaces, designing clear workflows, large-form structures, and polished UI micro-interactions to improve user comprehension and task completion.

• Set the bar for design quality within the Luxclusif product organization, serving as a role model for best practices while actively mentoring and advising peer designers.

• Operate with a high degree of autonomy, driving impactful output across multiple domains with minimal oversight while ensuring alignment with the strategic product roadmap.

• Monitor the impact of released solutions post-launch, using quantitative metrics and qualitative feedback to drive continuous iteration and product refinement.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic design leadership, hands-on execution, and cross-functional collaboration. The focus on "complex B2B operational challenges," "data-heavy interfaces," and "system architecture" indicates a need for designers comfortable with intricate workflows and technical constraints, rather than purely consumer-facing applications.

🎓 Skills & Qualifications

Education: A formal degree is not strictly required, but equivalent knowledge to a BA/BSc/MA in HCI, Information Systems, Computer Science, Graphic Design, or a related field is expected.

Experience: 5 to 8+ years of experience working as a Product Designer within digital product teams, with a strong focus on complex B2B platforms, internal tools, or operational software.

Required Skills:

• Proven expertise in UI/UX design, with a deep understanding of structuring ambiguous workflows, data-heavy interfaces, and multi-step operational logic.

• Strong capability in design strategy, user research, and leading discovery activities to inform product direction.

• Proficiency in creating and scaling full-stack design systems, including pattern libraries and component guidelines for complex web applications.

• Experience with modern design, prototyping (e.g., Figma, Sketch, Adobe XD), and AI-powered tools to enhance design output speed and quality.

• Demonstrated ability to select and develop appropriate prototyping methods to de-risk complex interactions and edge cases.

• Solid technical understanding of web constraints, data models, and APIs, enabling the design of realistic and feasible solutions.

• Excellent listening, verbal, and written communication skills in English, with the ability to present, defend, and connect design decisions across multi-domain stakeholders.

• Experience operating with high autonomy and driving impactful output with minimal oversight.

• Ability to foster an environment of continuous, constructive feedback and proactively mentor junior and mid-level designers.

• Commitment to accessibility and high usability standards in all design outputs. Preferred Skills:

• Basic working knowledge of HTML, CSS, and JavaScript.

• Previous experience in pre-owned e-commerce, circular economy platforms, or resale operating systems.

• Experience with complex data visualization techniques and dashboard design for operational monitoring.

📝 Enhancement Note: The experience requirement is clearly defined, highlighting the need for seasoned designers who can handle complexity. The emphasis on technical understanding of web constraints and APIs suggests a practical, implementation-aware design approach. The "plus" skills point towards candidates with domain-specific experience being highly advantageous.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 detailed case studies demonstrating experience with complex B2B platforms, internal tools, or operational software.

• For each case study, clearly articulate the problem statement, your role and responsibilities, the design process followed (discovery, research, ideation, prototyping, testing, implementation), and the impact of your solutions.

• Highlight your ability to manage ambiguity, navigate technical constraints, and collaborate effectively with engineering and operational teams.

• Demonstrate proficiency in designing for data-heavy interfaces, complex workflows, and scalable design systems.

• Quantify outcomes and impact wherever possible, using metrics (e.g., efficiency gains, error reduction, user satisfaction improvements) to showcase the business value of your design work. Process Documentation:

• Within case studies, illustrate your process for conducting user research, defining user flows, creating wireframes, developing interactive prototypes, and iterating based on feedback.

• Provide examples of how you have contributed to or maintained design systems, including pattern guidelines and component libraries.

• Show examples of technical specifications or collaboration with engineering teams to ensure seamless implementation.

• Clearly articulate your approach to problem-solving, emphasizing a data-informed and evidence-based methodology.

📝 Enhancement Note: A strong portfolio is crucial for this role, with a specific emphasis on B2B operational tools and complex data interfaces. Candidates must be able to demonstrate a structured design process, quantifiable impact, and collaborative capabilities.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Porto, Portugal, with 5-8+ years of experience in a relevant tech sector, the estimated annual salary range is €45,000 - €65,000. This estimate considers the cost of living in Porto, the seniority of the role, and the specialized nature of B2B operational platform design.

Benefits:

• Health insurance for the whole family, providing comprehensive medical coverage.

• Flexible working environment, allowing for a hybrid work arrangement and adaptable schedules.

• Well-being support and tools, focusing on employee mental and physical health.

• Extra days off and a sabbatical program, promoting work-life balance and personal rejuvenation.

• Days for community service, encouraging social responsibility and engagement.

• Comprehensive training opportunities for continuous professional development and skill enhancement.

• Flexible benefits program, allowing employees to tailor benefits to their individual needs.

Working Hours: Approximately 40 hours per week, with a flexible working environment that supports a hybrid model. Specific daily hours may vary, but a standard operational cadence will be expected.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for senior design roles in Portugal and the specified experience level. Actual compensation will be determined by factors including specific experience, skills, and negotiation. The benefits package is extensive, indicating a strong focus on employee well-being and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, E-commerce (Luxury Resale), B2B Platform Solutions. LUXCLUSIF operates within the rapidly growing luxury resale market, leveraging technology to redefine the pre-owned fashion paradigm. As part of the Farfetch Group, it benefits from a global reach and a strong technological foundation.

Company Size: Part of the Farfetch Group, which is a large global organization. LUXCLUSIF's specific team size within the tech department is not specified but operates globally across Portugal, Brazil, and the Philippines, suggesting a distributed yet integrated operational structure.

Founded: LUXCLUSIF was founded in 2013 and became part of the Farfetch Group in 2021. This history indicates a mature understanding of the B2B luxury resale market combined with the innovative drive of a larger, tech-focused entity.

Team Structure:

• The Product Design team is part of a larger Tech Team responsible for internal products.

• This Senior Product Designer will report to a Product Design Lead.

• The role involves working within multidisciplinary squads comprising designers, engineers, operational experts, and product managers.

• Collaboration is cross-functional, with a global reach across Portugal, Brazil, and the Philippines.

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