Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Expedia Group

Location: Gurgaon, Haryana, India

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: August 19, 2026

Experience Level: 7+ Years

Remote Status: On-site

🚀 Role Summary

• Drive end-to-end product design for the Checkout Platform, impacting millions of travelers globally and contributing to key business outcomes.

• Collaborate closely with Product Management, Engineering, and Research to frame complex problems and deliver intuitive, high-quality customer experiences.

• Translate qualitative and quantitative insights into user-centered design decisions, producing flows, wireframes, prototypes, and high-fidelity designs.

• Contribute to the broader Checkout Platform experience strategy, utilizing systems thinking to connect individual contributions to overall traveler journeys and business goals.

📝 Enhancement Note: This role is positioned within a critical, high-impact platform area (Checkout) that supports multiple Expedia Group brands. The emphasis on "scalable experiences," "platform capabilities," and "operational excellence" suggests a need for a designer who can think systemically and balance immediate user needs with long-term platform health and business objectives. The mention of AI-driven systems indicates a forward-looking aspect to the role.

📈 Primary Responsibilities

• Own and deliver end-to-end product design for defined Checkout Platform experience areas across Expedia Group brands, from discovery through execution and iteration, driving clear customer and business outcomes.

• Collaborate with product managers, engineers, researchers, analysts, and fellow designers to frame problems, explore solution spaces, and align on priorities and success metrics within your domain.

• Translate qualitative and quantitative insights into clear, user-centered design decisions, producing flows, wireframes, prototypes, and high-fidelity designs that meet a high bar for usability and craft.

• Contribute to the Checkout Platform experience strategy, applying systems thinking to connect your work to broader traveler journeys, platform capabilities, design systems, and operational goals.

• Design experiences that reduce friction and increase traveler confidence across key checkout moments such as booking forms, pricing clarity, payment selection, policy communication, and error recovery.

• Help create scalable experiences that work across brands, platforms, and evolving checkout architectures, balancing immediate customer needs with longer-term platform excellence.

• Partner closely with teams focused on conversion, performance, availability, and technical quality to ensure design solutions support both customer experience and operational excellence.

• Facilitate design workshops and critiques, communicate design rationale clearly and persuasively to diverse stakeholders, and provide constructive feedback and informal mentorship to elevate the craft of the team.

• Champion accessibility and inclusive design principles across Checkout Platform experiences, ensuring equitable access for a diverse global audience.

• Build familiarity with AI-driven systems, tools, or workflows, and explore how contextual signals, personalization, and intelligent assistance can improve the checkout experience.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution (end-to-end design ownership) and strategic influence (contributing to strategy, mentorship). The focus on "reducing friction," "increasing traveler confidence," and "scalable experiences" within a "complex, high-impact platform area" suggests that candidates with experience in transactional systems, e-commerce, or FinTech will be highly valued. The requirement to work with "conversion, performance, availability, and technical quality" teams indicates a need for a designer who understands technical constraints and business metrics.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), User Experience, or a related field, or equivalent practical experience.

Experience: 7+ years of professional experience in product, UX, or interaction design, with a proven track record of shipping digital products or services at scale. Demonstrated ownership of end-to-end design within a product area, including strong cross-functional collaboration with product, engineering, and research partners. Proven track record of project leadership and influencing product direction at both the feature and system level.

Required Skills:

• Demonstrated competency across multiple design disciplines (e.g., UX, UI, interaction, visual design).

• Ability to frame problems and synthesize insights from qualitative and quantitative data.

• Experience contributing to shaping experience vision and defining success metrics.

• Production of work that meets a high bar for usability and craft.

• Effective collaboration across diverse stakeholders (product managers, engineers, researchers, etc.).

• Application of systems-thinking approach to design challenges.

• Utilization of qualitative and quantitative insights to inform design decisions.

• Clear and persuasive communication of design rationale and ideas.

• Strong visual design fundamentals, including typography, color, hierarchy, motion, and composition.

• Ability to communicate ideas clearly through high-fidelity comps, motion explorations, interactive prototypes, and persuasive design rationale.

• Comfort working independently and iteratively in a fast-paced, high-craft environment.

• Experience designing across platforms, including web and mobile.

• Championing accessibility and inclusive design principles. Preferred Skills:

• Experience designing complex experiences in large or matrixed organizations, ideally in checkout, payments, booking flows, identity, or other high-stakes transactional domains.

• Track record of contributing to design systems and accessibility standards, with the ability to deliver polished interaction design that scales across platforms and brands.

• Experience using behavioral analytics, experimentation, and qualitative research to shape strategy, measure outcomes, and iterate on shipped experiences.

• Familiarity with platform-oriented product work, including designing for scalability, reuse, performance constraints, and cross-team collaboration.

• Familiarity with AI-driven systems, tools, or workflows, and the ability to apply AI/ML-enabled approaches to improve product experiences.

📝 Enhancement Note: The distinction between "Demonstrates strong competency" (required) and "Applies methods" (required) suggests a focus on practical application and demonstrable skill rather than just theoretical knowledge. The "7+ years" requirement for a "Senior" role emphasizes the need for leadership and strategic contribution beyond individual execution. Preferred qualifications point towards a candidate with experience in large-scale, complex systems and a proactive approach to design strategy and innovation.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of end-to-end product design projects, clearly outlining your role, the problem space, your design process, and the impact of your solutions.

• Examples demonstrating your ability to frame complex problems and synthesize qualitative and quantitative insights into user-centered design decisions.

• Visual representation of your design craft, including flows, wireframes, prototypes, and high-fidelity designs, with a focus on usability and aesthetic quality.

• Case studies that illustrate your application of systems thinking, showing how your designs connect to broader traveler journeys, platform capabilities, or design systems.

• Projects that highlight your experience in designing for transactional flows, payment, booking, or other high-stakes user interactions, emphasizing friction reduction and user confidence.

• Evidence of designing scalable experiences that work across multiple brands, platforms, or evolving architectures.

• Examples of collaboration with product managers, engineers, and researchers, demonstrating your ability to influence product direction and align on priorities and metrics.

• Demonstrations of your contribution to design systems, accessibility standards, or inclusive design principles.

• Projects that touch upon AI-driven systems, personalization, or intelligent assistance, if applicable. Process Documentation:

• For each project, clearly articulate the problem statement and business/user goals.

• Detail your design process, including research methodologies, ideation techniques, user testing, and iteration cycles.

• Explain how you leveraged qualitative and quantitative data, behavioral analytics, or experimentation to inform your design decisions.

• Showcase your ability to create user flows, wireframes, interactive prototypes, and high-fidelity visual designs.

• Document your approach to systems thinking, illustrating how your designs integrate with broader platform strategies or design systems.

• Provide evidence of collaboration with cross-functional teams and how you managed stakeholder feedback.

• Clearly state the outcomes and impact of your designs, using metrics where possible to demonstrate improvements in customer experience, conversion, or operational efficiency.

📝 Enhancement Note: Given the "Senior" title and the emphasis on "platform capabilities" and "scalable experiences," a portfolio that demonstrates not just strong visual and interaction design skills but also strategic thinking, systems-level problem-solving, and an understanding of business impact will be crucial. The expectation is for a portfolio that tells a story of problem identification, thoughtful process, and measurable results, ideally within complex transactional environments.

💵 Compensation & Benefits

Salary Range:

Based on Expedia Group's presence in Gurgaon, India, and the "Senior" designation with 7+ years of experience, a competitive salary range for a Senior Product Designer can be estimated. Industry benchmarks and cost of living in Gurgaon suggest a gross annual salary range of ₹18,00,000 to ₹35,00,000 (approximately $21,500 to $42,000 USD, subject to exchange rates and negotiation). This range accounts for the seniority, specialized skills in product design, and the high-impact nature of the Checkout Platform role.

Benefits:

• Comprehensive medical, dental, and vision coverage.

• Generous paid time off (PTO) for rest and rejuvenation.

• Employee Assistance Program (EAP) offering confidential support.

• Wellness and travel reimbursement programs to encourage healthy living and exploration.

• Travel discounts and an International Airlines Travel Agent Network (IATAN) membership to fuel passion for travel. Working Hours:

The role is full-time, typically aligning with standard business hours in India (Asia/Kolkata time zone). While specific flexibility is not detailed, a typical 40-hour work week is expected. The on-site nature of the role suggests a structured office environment.

📝 Enhancement Note: The salary range is an estimate based on typical market rates for Senior Product Designers in major Indian tech hubs like Gurgaon, considering the provided experience level and the global nature of Expedia Group. Actual compensation will depend on individual experience, negotiation, and Expedia Group's internal compensation structure. The benefits listed are directly from the job description and are standard for large tech organizations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Travel & Hospitality. Expedia Group is a leading global travel company that connects travelers with partners through its brands like Expedia, Hotels.com, and Vrbo. The company operates within a highly competitive and dynamic digital travel market, where user experience and platform efficiency are paramount.

Company Size: Large (Expedia Group has thousands of employees globally, indicated by its status as a major public company). This size implies a structured environment with established processes, opportunities for specialization, and potential for cross-functional collaboration across numerous teams and brands.

Founded: Expedia Group has a history dating back to 1996 (Expedia's founding), with significant growth and acquisitions over the years, leading to its current conglomerate structure. This long-standing presence suggests a mature organization with deep expertise in the travel industry and a focus on continuous innovation.

Team Structure:

• The role sits within the Experience Design (XD) organization, which integrates product design, content design, and research to create human-centered experiences.

• The Senior Product Designer will be part of the Checkout Platform team, a critical area supporting multiple Expedia Group brands.

• Collaboration is expected with Product Managers, Engineers, Researchers, Analysts, and fellow Designers.

• The team structure likely supports specialization within the Checkout Platform, with designers focusing on specific user journeys or functionalities (e.g., booking forms, payment, policy communication). Methodology:

• Data-Driven Design: Emphasis on translating qualitative and quantitative insights, behavioral analytics, and experimentation into design decisions.

• User-Centered Approach: Focus on crafting thoughtful, human-centered experiences that address traveler needs and build confidence.

• Systems Thinking: Applying a holistic approach to design, connecting individual contributions to broader traveler journeys, platform capabilities, and operational goals.

• Agile Development: Implied through collaboration with engineering and iterative design processes in a fast-paced environment.

• Design Systems & Scalability: Focus on creating experiences that are scalable across brands and platforms, likely leveraging or contributing to a design system.

Company Website: https://www.expediagroup.com/

📝 Enhancement Note: The company context highlights Expedia Group's scale and market position in the travel industry. For a product designer, this means working on products with significant reach and impact, requiring a deep understanding of user needs in a transactional context. The emphasis on "platform capabilities" and "operational excellence" suggests that efficiency, scalability, and technical feasibility are as important as user desirability.

📈 Career & Growth Analysis

Operations Career Level: This is a "Senior" Product Designer role, indicating a level of expertise and responsibility beyond that of a mid-level designer. The role requires end-to-end ownership, project leadership, and the ability to influence product direction at both feature and system levels. It implies a strong foundation in design practice coupled with strategic thinking and collaboration skills.

Reporting Structure: The Senior Product Designer will report into a design leadership role within the Checkout Platform team, likely a Design Manager or Lead. They will work closely with Product Managers and Engineering leads for their specific product area.

Operations Impact: The Checkout Platform is the final stage in the booking journey, directly impacting conversion rates, customer satisfaction, and revenue. Designs created by this role will have a direct and measurable impact on Expedia Group's business outcomes. The role also contributes to the platform's long-term health by ensuring scalability and operational excellence.

Growth Opportunities:

• Design Leadership: Opportunities to grow into Design Lead or Management roles, taking on more strategic responsibilities, mentoring larger teams, and shaping design vision across broader product areas.

• Specialization: Deepen expertise within complex transactional domains like checkout, payments, or identity management, becoming a subject matter expert.

• Cross-Brand/Platform Expertise: Gain experience designing for diverse brands and complex technical architectures within Expedia Group, broadening skill sets.

• Mentorship: Formally or informally mentor junior designers, developing leadership and coaching skills.

• Strategic Contribution: Influence product strategy, contribute to design systems, and drive innovation in areas like AI-driven personalization within the checkout experience.

📝 Enhancement Note: The "Senior" designation and emphasis on "influencing product direction" and "contributing to design strategy" suggest this role is a stepping stone for individuals looking to move into more strategic design leadership or specialized expert roles within a large tech organization. The growth path is likely focused on increasing scope, impact, and leadership.

🌐 Work Environment

Office Type: On-site. The role is based in Gurgaon, India, indicating a physical office presence. This environment typically fosters direct collaboration, team cohesion, and access to on-site resources.

Office Location(s): Gurgaon, Haryana, India. This is a major business hub in India, offering modern infrastructure and accessibility.

Workspace Context:

• Collaborative Environment: The office setting facilitates in-person collaboration with product managers, engineers, researchers, and fellow designers, crucial for complex platform work.

• Tools & Technology: Access to standard design tools, prototyping software, and potentially internal design systems and collaboration platforms.

• Team Interaction: Opportunities for spontaneous discussions, design critiques, workshops, and team-building activities, fostering a strong sense of team culture and shared purpose.

Work Schedule: Full-time, standard business hours (likely aligning with IST - Indian Standard Time). While the description doesn't explicitly mention flexibility, the emphasis on iterative work and cross-functional collaboration within a large company suggests a structured but dynamic work schedule.

📝 Enhancement Note: The on-site requirement for a Senior Product Designer in a major tech hub like Gurgaon suggests a preference for direct collaboration and immersion in the company's culture. This environment is often conducive to rapid problem-solving and strong team dynamics, which are valuable for complex platform initiatives.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and fit.

• Portfolio Presentation & Design Challenge: A common step for design roles. This may involve presenting a case study from your portfolio and/or a timed design challenge focused on a relevant problem (e.g., improving a checkout flow). Expect to discuss your process, rationale, and decision-making.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially Researchers to assess collaboration skills, technical understanding, and problem-solving approach.

• Design Critiques/Workshops: You might participate in a design critique session or a collaborative workshop to evaluate your ability to give and receive feedback and work within a team.

• Behavioral & Cultural Fit Interview: Questions assessing your alignment with Expedia Group's behaviors (Traveler First, Think Big, Operate with Excellence, Ownership Mindset, Succeed Together) and your ability to thrive in their environment.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 strong projects that best showcase your skills for this specific role, emphasizing complex problems, end-to-end ownership, and measurable impact.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (discovery, ideation, iteration), your key decisions, and the outcomes (quantified if possible).

• Highlight Systems Thinking: Demonstrate how your designs fit into a larger ecosystem or platform. Use diagrams or explanations to show this connection.

• Showcase Craftsmanship: Ensure your visual design, wireframes, and prototypes are polished and clearly communicate your intended user experience.

• Address Transactional Design: If possible, include projects related to e-commerce, payments, booking, or other high-stakes transactional flows.

• Be Prepared to Discuss: Be ready to dive deep into any aspect of your projects, justify your decisions, and discuss trade-offs made.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the travel booking process and common pain points in checkout.

• Focus on Process: Even if time is limited, demonstrate a structured approach to problem-solving, user needs, and potential solutions.

• Think Scalability & Platform: Consider how your solutions might scale across different brands or integrate with existing platform components.

• Practice Articulation: Be prepared to clearly explain your thought process and rationale under pressure.

📝 Enhancement Note: The interview process for a Senior Product Designer at a company like Expedia Group will likely be rigorous, focusing on both design craft and strategic thinking. A strong portfolio that tells a compelling story of problem-solving and impact, coupled with the ability to articulate design decisions clearly and collaborate effectively, will be key. The emphasis on "Checkout Platform" means experience in transactional design is a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, Axure RP (or similar for advanced prototyping). Figma is increasingly becoming an industry standard for collaborative design.

• Wireframing: Balsamiq, Miro, or capabilities within primary design tools.

• User Research & Testing: UserTesting.com, Lookback, Maze, Qualtrics, or internal tools.

• Collaboration: Jira, Confluence, Slack, Microsoft Teams.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics.

• Behavioral Analytics: Mixpanel, Amplitude, Pendo.

• A/B Testing Tools: Optimizely, VWO, Google Optimize.

CRM & Automation:

• While not directly a designer's primary tool, familiarity with how CRM systems (e.g., Salesforce) and marketing automation platforms (e.g., Marketo) feed into user journeys or data collection can be beneficial for understanding the broader ecosystem.

📝 Enhancement Note: While the job description doesn't explicitly list tools, the standard stack for a Senior Product Designer in a large tech company includes industry-leading design and prototyping software (Figma, Sketch), collaboration tools (Jira, Slack), and analytics platforms. Familiarity with A/B testing and user behavior analytics is also highly valued for data-informed design.

👥 Team Culture & Values

Operations Values:

• Traveler First: A core value that emphasizes understanding and prioritizing the needs of travelers in all design decisions. This means focusing on ease of use, confidence, and a positive overall travel experience.

• Think Big: Encourages ambitious goals and innovative solutions. For this role, it means looking beyond immediate features to consider the long-term vision for the Checkout Platform and its potential impact.

• Operate with Excellence: A commitment to high standards in execution, quality, and performance. This translates to delivering polished, reliable, and efficient designs that meet technical and operational requirements.

• Ownership Mindset: Taking responsibility for projects from conception to completion, including their success and iteration. This means driving initiatives forward and being accountable for outcomes.

• Succeed Together: Fostering collaboration, mutual support, and shared success. This involves working effectively with cross-functional teams, sharing knowledge, and contributing to a positive team environment.

Collaboration Style:

• Cross-Functional Integration: Highly collaborative, working closely with Product Managers, Engineers, Researchers, and Analysts to ensure alignment and holistic problem-solving.

• Data-Informed & User-Centric: Decisions are grounded in user research, behavioral data, and business metrics, with a constant feedback loop.

• Iterative & Experimental: Open to testing different approaches, learning from outcomes, and iterating on designs to achieve optimal results.

• Constructive Critique: A culture that encourages open feedback and design critiques to elevate the quality of work and foster continuous improvement.

📝 Enhancement Note: Expedia Group's five behaviors provide a clear framework for the company's culture. For a Senior Product Designer, understanding how these values translate into daily work—especially "Traveler First," "Operate with Excellence," and "Succeed Together"—will be crucial for cultural fit and effective collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of the Checkout Platform: Designing for a multi-brand, multi-product line platform with diverse user needs and technical stacks presents significant complexity. Balancing these demands while ensuring a consistent and intuitive user experience is a key challenge.

• Minimizing Friction in High-Stakes Transactions: The checkout process involves critical user decisions and financial transactions. Any friction or confusion can lead to abandonment, making it challenging to optimize for both user confidence and conversion.

• Balancing Short-Term Needs with Long-Term Platform Strategy: Delivering immediate feature improvements while also contributing to the scalability and evolution of the platform requires strategic foresight and careful trade-off management.

• Integrating AI/ML Effectively: Exploring and implementing AI-driven systems for personalization or assistance in checkout requires understanding technical feasibility, ethical considerations, and ensuring these features genuinely enhance the user experience without adding complexity.

Learning & Development Opportunities:

• Advanced Design Strategy: Opportunities to hone skills in shaping product vision, defining success metrics, and influencing strategic roadmaps for a large-scale platform.

• Platform Design Expertise: Deepen understanding of designing for complex, scalable systems, component-based design, and cross-platform consistency.

• Industry Trends: Exposure to cutting-edge technologies like AI/ML in product design and best practices in transactional user experience.

• Cross-Functional Acumen: Enhance skills in collaborating with engineering, product management, and data science teams on technical and business challenges.

• Mentorship & Leadership: Opportunities to mentor junior designers and potentially grow into leadership roles.

📝 Enhancement Note: The challenges highlight the demanding nature of designing for a critical platform at scale. The growth opportunities are tied to developing advanced strategic, technical, and leadership skills within this complex domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to influence product direction at a system level. What was your approach, and what was the outcome?" (Focus on demonstrating strategic thinking, collaboration, and impact.)

• "How do you approach designing for complex, multi-brand platforms? What are the key considerations for ensuring scalability and consistency?" (Prepare to discuss systems thinking, design systems, and platform strategy.)

• "Walk us through a project where you used data (qualitative or quantitative) to significantly change the direction of your design. What data did you use, and how did it inform your decisions?" (Highlight your analytical skills and ability to translate insights into actionable design.) Company & Culture Questions:

• "How do you embody the 'Traveler First' principle in your design process?" (Connect your personal design philosophy to Expedia Group's core values.)

• "Describe a situation where you had to 'Operate with Excellence' to deliver a high-quality outcome under pressure." (Use an example that showcases your commitment to quality and execution.)

• "How do you foster collaboration and ensure you 'Succeed Together' with cross-functional teams?" (Provide examples of your teamwork and communication skills.) Portfolio Presentation Strategy:

• Structure for Impact: Begin with a clear problem statement and business context. Detail your role and responsibilities.

• Showcase Your Process: Visually represent your design journey, including research, ideation, user flows, wireframes, prototypes, and final designs. Explain why you made certain decisions.

• Quantify Outcomes: Present measurable results (e.g., conversion lift, reduction in errors, user satisfaction scores) to demonstrate the impact of your work.

• Highlight Systems Thinking: Explain how your design fits into a larger product or platform strategy.

• Be Ready for Deep Dives: Prepare to answer detailed questions about your design choices, trade-offs, and challenges encountered.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, strong design craft, a deep understanding of user needs (especially in transactional contexts), and excellent collaboration skills, all aligned with Expedia Group's values and the specific demands of the Checkout Platform.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Expedia Group careers portal.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end design ownership, systems thinking, and experience with complex transactional flows (checkout, payments, booking). Emphasize your role and the measurable impact of your work.

• Resume Optimization: Ensure your resume clearly articulates your 7+ years of experience, relevant skills (UX, UI, interaction, visual design, research synthesis, collaboration), and achievements, using keywords from the job description.

• Prepare Your Narrative: Practice explaining your design process, rationale, and outcomes for 2-3 key portfolio projects. Be ready to discuss how you'd approach designing for Expedia's Checkout Platform.

• Research Expedia Group: Familiarize yourself with Expedia Group's brands, mission, and the five core behaviors (Traveler First, Think Big, Operate with Excellence, Ownership Mindset, Succeed Together) to demonstrate cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.