Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: Cabify
Location: Madrid, Spain
Job Type: Full-Time
Category: Product Design / UX/UI
Date Posted: May 11, 2026
Experience Level: 5-10 Years
Remote Status: Hybrid (3 days in office, 2 days remote, with 6 weeks remote per year flexibility)

🚀 Role Summary

• Design and deliver impactful user experiences that address complex mobility challenges within the Cabify ecosystem.
• Collaborate closely with Product, Engineering, Data, and Research teams to translate user needs and business goals into elegant, effective solutions.
• Contribute to the evolution and maintenance of Cabify’s Design System, ensuring consistency and scalability across all interfaces.
• Leverage a research-driven approach to inform design decisions, validate solutions, and optimize key user journeys for satisfaction and business impact.
• Actively participate in the design team's knowledge sharing, critique sessions, and continuous improvement initiatives, fostering a collaborative and high-standard design practice.

📝 Enhancement Note: The role is positioned as a Senior Product Designer, implying a need for strategic thinking, end-to-end ownership of design projects, and the ability to mentor or guide junior designers. The hybrid work model with significant remote flexibility is a key aspect for candidates to consider.

📈 Primary Responsibilities

• Own the end-to-end design process for key features and initiatives across Rider, Driver, and Business platforms, from problem definition to implementation.
• Conduct user research, usability testing, and data analysis to deeply understand user needs, identify friction points, and uncover opportunities for improvement.
• Develop wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts and user flows.
• Collaborate with Product Managers and Engineering Managers to define project scope, technical feasibility, and implementation timelines.
• Partner with Software Engineers and Data Scientists to ensure accurate and high-quality execution of design solutions, maintaining design integrity.
• Design and evolve components and patterns within the Design System, contributing to its growth and adoption across the organization.
• Identify and propose solutions to reduce user drop-off, increase conversion rates, and improve overall user satisfaction metrics.
• Contribute to design critiques, glues, and team meetings, providing constructive feedback and sharing learnings to elevate design quality across Cabify.
• Stay abreast of emerging design tools, processes, and technologies, particularly in areas like AI-driven workflows and automation, and explore their application within Cabify.
• Create comprehensive design documentation and deliverables to facilitate alignment and decision-making across cross-functional teams.

📝 Enhancement Note: The responsibilities highlight a blend of strategic product thinking and hands-on design craft. Emphasis is placed on data-informed decision-making and cross-functional collaboration, which are critical for a Senior Product Designer role in a tech-centric company like Cabify.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent experience and a deep understanding of design principles is expected. Experience: 5-10 years of relevant experience in Product Design, UX/UI Design, or a similar role, with a proven track record of shipping successful digital products.

Required Skills:

• Product Thinking: Ability to connect features and initiatives, balancing short-term wins with long-term experience redesigns and aligning with business strategy.
• Interaction Design: Strong skills in creating intuitive and efficient user interfaces that enable users to complete tasks seamlessly.
• Visual Design: Proficiency in crafting visually appealing and emotionally resonant experiences that build user connection and influence perception.
• User Empathy & Research Mindset: Deep understanding of user needs, with a proven ability to conduct user research and leverage insights for informed design decisions.
• Business Understanding: Ability to design proposals that positively impact key business metrics (e.g., conversion, satisfaction, retention).
• Technical Curiosity: Interest in understanding technology to design simpler, more effective solutions, including curiosity for AI-driven workflows and automation.
• Communication Skills: Clear, concise, and persuasive communication to explain design decisions, bridge technical and non-technical disciplines, and collaborate effectively.
• Documentation & Deliverables: Ability to create proposals, documentation, and design assets that support team alignment and strategic decision-making.
• Design System Contribution: Experience in contributing to or working with design systems, understanding component-based design and pattern standardization.
• Collaboration: Proven ability to work effectively within cross-functional teams (Product, Engineering, Data, Research).
• Humility & Growth Mindset: A humble attitude, motivation to learn, ability to receive feedback, and critical self-reflection.

Preferred Skills:

• Experience with AI-driven workflows and automation tools in design.
• Experience in the mobility or transportation industry.
• Experience designing for both rider and driver applications.
• Familiarity with agile development methodologies.

📝 Enhancement Note: The requirements emphasize a holistic approach to product design, combining user-centricity with business acumen and technical awareness. The mention of AI and automation suggests a forward-looking expectation for candidates to explore innovative design approaches. The phrase "For sure, you don't need to check all the boxes to be a good match" indicates a willingness to consider candidates with strong core skills even if they don't meet every single preferred criterion.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 3-5 detailed case studies that demonstrate end-to-end product design ownership, from problem identification to solution implementation and impact.
• Problem-Solution-Impact: Clearly articulate the problem statement, the design process undertaken, the proposed solution, and the measurable impact on user behavior and business metrics.
• Design Process: Illustrate your design methodology, including user research, ideation, wireframing, prototyping, user testing, and iteration.
• Systemic Thinking: Include examples of how you've worked with or contributed to design systems, component libraries, or style guides to ensure consistency and scalability.
• Cross-functional Collaboration: Highlight instances where you collaborated effectively with Product, Engineering, Data, and Research teams throughout the design lifecycle.
• Visual & Interaction Design: Present high-quality visual designs and interactive prototypes that showcase your craft and attention to detail.

Process Documentation:

• Workflow Design: Demonstrate your ability to map out complex user journeys and design efficient, intuitive workflows.
• System Implementation: Show how your designs have been implemented within technical constraints and how you've worked with engineering teams to ensure fidelity.
• Metrics & Validation: Clearly present how you've measured the success of your designs using data and user feedback, detailing any validation methods used.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. It should not just showcase visual output but also the strategic thinking, problem-solving process, and collaborative approach behind it. Demonstrating impact with data is crucial for this role.

💵 Compensation & Benefits

Salary Range: €50,000 - €74,000 per year (L4 Senior level)

Benefits:

• Recharge Days: 10 Free Fridays annually for rest and rejuvenation.
• Flexible Work Environment: Hybrid model with 3 days in the Madrid office and 2 days remote, plus 6 weeks of fully remote work per year (3 weeks per semester).
• Flexible Hours: Adaptable work schedule to accommodate personal needs and optimize productivity.
• Team Events: Regular social gatherings and team-building activities to foster camaraderie.
• Cabify Staff Rides: Complimentary transportation services for employees.
• Personal Development: Access to tailored programs aligned with career paths for continuous growth.
• Coursera License: Unlimited access to Coursera courses for skill development.
• iFeel Platform: Free access to an emotional well-being platform offering therapy sessions.
• Flexible Compensation Plan: Includes restaurant tickets, transport tickets, healthcare, and childcare benefits.
• Pet-Friendly Office: A dedicated pet room for employees' furry companions.
• Office Amenities: Complimentary coffee and fruit available in the office.

Working Hours: Standard 40-hour work week, with flexibility in scheduling.

📝 Enhancement Note: The salary range provided is specific to the L4 Senior level in Madrid. The extensive benefits package, particularly the flexible work arrangements and emphasis on well-being, are significant draws for this role. The salary estimate is based on the provided information and general market data for senior design roles in Madrid.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Mobility, Transportation Services. Cabify operates in a dynamic and competitive market, focusing on improving urban mobility through technology. Company Size: Part of the larger Cabify organization, which implies a structured environment with established processes, but the design team itself is a focused group of 20. Founded: While the founding date is not explicitly stated in the provided text, Cabify is a well-established company in the European and Latin American mobility sector.

Team Structure:

• The design team is part of Cabify’s Technology area, alongside Engineering, Product, and Data.
• It comprises approximately 20 designers, primarily based in Madrid, with others spread across Spain.
• The team is organized into three main groups: Product Design, Design System/Web, and Core Design.
• Designers collaborate closely with technical teams (Engineering, Data Science) as well as stakeholders in Growth, Business, and Marketing.

Methodology:

• User-Centric Design: Grounding solutions in real user needs, business opportunities, and product problems.
• Data-Informed Decisions: Using data and research to validate design choices and measure impact.
• Agile Collaboration: Working closely with technical teams in an agile environment.
• Continuous Improvement: Regularly exploring and testing new tools, processes, and practices.
• Design Rituals: Monthly Design Meetings, quarterly Design Days, and weekly critiques and glues to share knowledge, align solutions, and stay connected.

Company Website: https://cabify.com/en/about-us

📝 Enhancement Note: Cabify promotes a culture where design is integrated into the core technology function, allowing for significant influence. The emphasis on collaboration and continuous learning within the design team is a strong cultural indicator.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies a highly skilled individual contributor expected to lead significant design initiatives, mentor others, and contribute strategically to product development. Reporting Structure: The role reports into the Design team, which itself is part of the broader Technology area. Designers collaborate directly with Product Managers, Engineering Managers, and Researchers. Operations Impact: Product Designers at Cabify have a direct impact on:

• User Experience: Shaping how millions of users (riders, drivers, businesses) interact with Cabify's services daily.
• Business Metrics: Driving improvements in conversion rates, customer satisfaction, retention, and operational efficiency.
• Brand Perception: Contributing to the overall brand image and user trust through well-crafted and reliable experiences.
• Product Strategy: Influencing product direction through user insights and design innovation.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas like interaction design, user research, design systems, or emerging technologies like AI in design.
• Leadership Development: Opportunities to mentor junior designers, lead design critiques, and potentially move into lead or management roles within design or product.
• Cross-functional Exposure: Gain deep understanding of business, growth, and marketing strategies through close collaboration.
• Industry Exposure: Work within the fast-paced and evolving mobility tech sector.
• Continuous Learning: Access to extensive resources like Coursera, internal workshops, and design team knowledge-sharing sessions.

📝 Enhancement Note: The Senior Product Designer role at Cabify offers a clear path for growth, emphasizing both individual craft enhancement and potential leadership development within a collaborative and impactful environment.

🌐 Work Environment

Office Type: Cabify offers a hybrid work model. The primary office is located in Madrid. Office Location(s): Madrid, Spain. Specific details about the office amenities (pet room, free coffee/fruit) suggest a vibrant and employee-centric workspace.

Workspace Context:

• Collaborative Hub: The Madrid office serves as a central point for collaboration, team events, and in-person design sessions, fostering direct interaction.
• Hybrid Flexibility: The 3-day in-office requirement is balanced with 2 days of remote work, and an additional 6 weeks of remote flexibility per year, catering to modern work preferences.
• Tools & Technology: Employees have access to necessary design tools and resources, with specific mention of AI exploration resources (models, tokens) for the design team.

Work Schedule: While a standard 40-hour work week is implied, the company emphasizes flexible work environment and hours, allowing individuals to manage their time effectively around core collaboration needs.

📝 Enhancement Note: The hybrid model is a significant feature, balancing in-person collaboration with remote flexibility. The office environment is described as employee-friendly, with perks that enhance the daily work experience.

📄 Application & Portfolio Review Process

Interview Process:

• Application Screening: Initial review of CV and portfolio based on stated requirements.
• Portfolio Presentation & Discussion: Candidates will likely present their portfolio, discussing key case studies, design process, and impact. This is a crucial stage to assess design skills, strategic thinking, and communication.
• Technical/Product Interview: Focused discussion on design principles, problem-solving abilities, and understanding of technology and business context. This may involve hypothetical design challenges or deep dives into past projects.
• Cross-functional Team Interview: Meeting with Product Managers, Engineering Managers, or Researchers to assess collaboration style, communication, and cultural fit.
• Hiring Manager Interview: Final discussion with the design lead or hiring manager to assess overall fit, career aspirations, and alignment with team values.

Portfolio Review Tips:

• Focus on Impact: Clearly quantify the results of your design work using metrics (e.g., conversion lift, satisfaction scores, reduction in support tickets).
• Tell a Story: Structure your case studies as narratives, explaining the "why" behind your decisions, the challenges faced, and how you overcame them.
• Show Your Process: Include wireframes, user flows, research insights, and iteration stages to demonstrate your thinking. Don't just show final screens.
• Tailor to Cabify: If possible, subtly tailor your examples to showcase experience relevant to mobility, complex systems, or improving key metrics.
• Be Prepared to Discuss: Anticipate questions about your design rationale, collaborative process, and how you handle feedback.

Challenge Preparation:

• Hypothetical Scenarios: Be ready to tackle a design challenge related to Cabify's services (e.g., improving the booking flow, designing a new feature for drivers, optimizing the payment process).
• Think Aloud: During a live challenge, articulate your thought process clearly, explaining your assumptions, research approach, and design decisions.
• Prioritize: If given a complex problem, demonstrate your ability to prioritize features and define scope, acknowledging trade-offs.
• Consider Metrics: Think about how you would measure the success of any proposed solution.

📝 Enhancement Note: The interview process likely emphasizes practical application of design skills and collaborative capabilities. A strong, data-backed portfolio is essential for success, alongside the ability to articulate one's thought process clearly.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma is a highly probable primary tool given its industry prevalence for collaborative design, wireframing, and prototyping. Sketch and Adobe Creative Suite (Illustrator, Photoshop) are also common.
• Design System Management: Tools for managing design systems, potentially including component libraries within Figma, Zeplin, or similar platforms.
• Collaboration: Slack for team communication, Jira/Confluence for project management and documentation.

Analytics & Reporting:

• Data Analysis Tools: Proficiency with tools like Amplitude, Mixpanel, or Google Analytics for understanding user behavior and tracking metrics.
• Data Visualization: Familiarity with dashboarding tools (e.g., Tableau, Looker) might be beneficial for understanding data insights presented by the Data team.

CRM & Automation: While not directly a designer's tool, understanding how CRM and automation platforms (e.g., Salesforce, HubSpot) might influence user journeys or business goals could be advantageous.

📝 Enhancement Note: While specific tools aren't listed, Figma is the industry standard for collaborative product design and is highly likely to be in use. The emphasis on data and AI suggests familiarity with analytics platforms and an openness to exploring new design technologies.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core principle is designing for real user needs and ensuring solutions are simple, useful, and well-executed.
• Data-Driven Approach: Decisions are informed by data and research, with a focus on measuring impact and optimizing metrics.
• Collaboration & Community: Design is viewed as a collective practice, emphasizing knowledge sharing, critiques, and mutual support within the team.
• Commitment & High Standards: The team is described as committed, with high standards for execution and craft.
• Continuous Learning: A strong emphasis on staying curious, exploring new tools/processes, and improving collectively.
• Impact-Oriented: Designing solutions that create real impact for users and the company's goals.

Collaboration Style:

• Cross-functional Integration: Designers work hand-in-hand with Product, Engineering, Data, and Research teams, acting as bridges between disciplines.
• Feedback Culture: Regular critiques and glues foster an environment where feedback is actively given and received to improve designs.
• Knowledge Sharing: Active participation in design meetings and rituals to share learnings and best practices.
• Process Experimentation: Openness to trying new tools and ways of working to enhance design efficiency and effectiveness.

📝 Enhancement Note: Cabify's design team culture appears to be a blend of independent contribution and strong community spirit, driven by a shared commitment to user value, data integrity, and continuous improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Needs: Designing for diverse user groups (Riders, Drivers, Businesses) with potentially conflicting needs and priorities.
• Complex Problem Spaces: Tackling intricate urban mobility challenges that require innovative and scalable solutions.
• Evolving Technology Landscape: Keeping pace with advancements in AI, automation, and other technologies and integrating them effectively into design.
• Cross-functional Alignment: Ensuring consistent understanding and buy-in across different departments (Product, Engineering, Marketing, Business) for design initiatives.
• Driving Metric Improvements: Consistently designing solutions that demonstrably move key business and user satisfaction metrics in the right direction.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to deepen expertise in interaction design, user research methodologies, and visual storytelling.
• System Design: Contributing to and evolving a comprehensive design system.
• AI & Automation in Design: Exploring and applying new tools and techniques, with company-provided resources for AI exploration.
• Product Strategy Influence: Gaining experience in shaping product roadmaps and strategic decisions through user-centric design.
• Mentorship: Potential to mentor junior designers and develop leadership capabilities.

📝 Enhancement Note: The role presents opportunities to tackle significant challenges in a growing industry, with ample support for professional development and skill expansion.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product problem you solved. How did you approach it, what was your process, and what was the outcome?" (Focus on your problem-solving methodology, user research, and impact metrics.)
• "How do you balance the needs of different stakeholders (e.g., Product, Engineering, Marketing) when designing a feature?" (Highlight your communication, negotiation, and collaboration skills.)
• "Walk us through a time you had to make a difficult design decision based on limited data or conflicting feedback. How did you proceed?" (Demonstrate your critical thinking, research approach, and ability to make informed trade-offs.)

Company & Culture Questions:

• "What interests you about Cabify and its mission to improve urban mobility?" (Show research into the company's mission and values.)
• "How would you contribute to our design team's culture of collaboration and continuous learning?" (Align your response with the team's described values and rituals.)
• "How do you measure the success of your design work, beyond just aesthetics?" (Emphasize your focus on data, user metrics, and business impact.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically by case study. For each, clearly state the problem, your role, your process, the solution, and the measurable results.
• Be Concise and Engaging: Respect the interviewer's time. Focus on the most impactful aspects of your work. Use visuals effectively.
• Highlight Collaboration: Emphasize how you worked with others, especially Product, Engineering, and Data teams.
• Showcase Your Thinking: Explain why you made certain decisions. What assumptions did you make? How did you validate them?
• Prepare for Deep Dives: Be ready to answer detailed questions about any part of your portfolio.

Challenge Preparation:

• Understand the Context: If given a challenge, first ask clarifying questions to understand the user, the business goal, and any constraints.
• Sketch and Iterate: Use a whiteboard or digital tool to sketch out initial ideas and flows. Be prepared to iterate based on feedback.
• Define Success: Think about how you would measure the success of your proposed solution.
• Communicate Clearly: Explain your thought process aloud as you work.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills but also strategic thinking, collaborative abilities, and a data-driven approach aligned with Cabify's values.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Greenhouse.
• Portfolio Customization: Ensure your portfolio prominently features 3-5 detailed case studies that showcase your end-to-end design process, problem-solving skills, and measurable impact. Tailor your case study selection to highlight relevant experience in mobility, complex systems, or metric-driven design.
• Resume Optimization: Update your resume to clearly articulate your years of experience, key responsibilities, and achievements using operations-relevant keywords such as "product thinking," "interaction design," "user research," "design systems," and "cross-functional collaboration." Quantify your accomplishments whenever possible.
• Interview Preparation: Practice articulating your design rationale, collaborating with technical teams, and explaining your process for solving complex problems. Prepare to present your portfolio and discuss your contributions confidently.
• Company Research: Familiarize yourself with Cabify's mission, values, and current offerings in the mobility sector. Understand their target users and the challenges they aim to solve, which will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.