Senior Design Consultant (UX/UI)

📍 Job Overview

Job Title: Senior Design Consultant (UX/UI)

Company: Sopra Steria

Location: Rome, Lazio, Italy

Job Type: Full-time

Category: UX/UI Design & Digital Experience Consulting

Date Posted: 2026-09-21

Experience Level: 2-5 years

Remote Status: Hybrid

🚀 Role Summary

• Lead the transformation of complex business challenges into intuitive, functional, and engaging digital solutions, focusing on user-centered design principles.

• Drive the end-to-end UX/UI design process, from discovery and analysis to wireframing, prototyping, and final interface design for web and mobile applications.

• Foster cross-functional collaboration with business analysts, developers, and stakeholders to ensure alignment and successful delivery of high-quality digital experiences.

• Champion accessibility and inclusive design practices, ensuring solutions are usable by a diverse range of users.

• Contribute to the development and utilization of design systems and component libraries to ensure consistency and scalability across digital touchpoints.

📝 Enhancement Note: This role is positioned within Sopra Steria Next, the consulting arm of Sopra Steria, indicating a focus on client-facing projects and strategic digital transformation initiatives. The emphasis on "shaping seamless digital experiences" and "transforming complex challenges" points to a senior consultant level requiring not just execution but also strategic input and client advisory. The inclusion of "omnichannel" and "services designed around citizen and user needs" suggests a broad scope beyond traditional web/app design, potentially encompassing service design and customer journey mapping.

📈 Primary Responsibilities

• Conduct in-depth process analysis and user journey mapping to understand business needs and user pain points, translating insights into effective and value-driven digital experiences.

• Develop wireframes and high-fidelity prototypes using industry-standard tools (Figma, Sketch, Adobe XD) to visualize solutions, facilitate stakeholder discussions, and support validation activities.

• Collaborate closely with cross-functional teams, including business analysts and developers, to ensure design integrity, functional feasibility, and a unified approach to product development.

• Apply a user-centered design methodology, integrating qualitative and quantitative data to inform design decisions, prioritize features, and optimize user flows.

• Design intuitive, responsive, and visually cohesive user interfaces, paying close attention to visual hierarchy, micro-interactions, and brand consistency.

• Contribute to the creation and maintenance of design systems, including UI kits and reusable components, to ensure consistency and scalability across digital platforms.

• Facilitate effective design handover to development teams by providing clear visual specifications, behavioral notes, and functional requirements.

• Proactively research and stay updated on emerging digital design trends, technologies, and best practices to drive continuous improvement in methodologies and processes.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking (process analysis, user journey mapping, business needs translation) and hands-on execution (wireframing, prototyping, UI design). The mention of "measurement of benefits will play a key role" suggests a data-driven approach, requiring the candidate to link design decisions to business outcomes and ROI. The emphasis on "design handover" implies a need for strong communication and understanding of development cycles.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Communication Interfaces, or a related field is preferred.

Experience: Proven experience of 2+ years in UX/UI design for digital products (web/mobile), ideally within a consulting environment.

Required Skills:

• Proficient in Design Thinking methodologies and principles of Product, Service, and/or Experience Design.

• Demonstrated expertise in at least one industry-standard visual design tool: Figma, Sketch, Adobe XD, Photoshop, Illustrator.

• Strong understanding of experience design principles, with the ability to create effective wireframes and user flows.

• Ability to leverage data (qualitative and quantitative insights) to inform user-centered design decisions and business objectives.

• Knowledge of accessibility standards and inclusive design practices.

• Experience working within Agile/Scrum frameworks and design sprints.

• Excellent communication, collaboration, and teamwork skills. Preferred Skills:

• Experience in the Financial Services sector (Banking, Insurance, Payment Services, Fintech).

• Experience in consulting environments or on complex, multi-stakeholder projects.

• Familiarity with design systems and component libraries.

• Basic understanding of software development processes and experience collaborating with technical teams.

📝 Enhancement Note: The requirement for 2+ years of experience, coupled with the preference for consulting or complex project backgrounds, suggests that while hands-on execution is key, the ability to navigate client dynamics and contribute strategically is also valued. The mention of Financial Services as a preferred sector indicates potential project focus areas.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of product, service, or experience design projects that demonstrate a clear understanding of underlying business models and their impact.

• Highlight projects that exhibit a strong user-centered approach, detailing the problem, your process, and the resulting solution.

• Include examples of wireframes, user flows, and interactive prototypes, clearly explaining the design rationale behind them.

• Present case studies that illustrate your ability to translate business requirements and user needs into effective digital experiences. Process Documentation:

• Demonstrate proficiency in documenting design processes, including user research findings, journey maps, information architecture, and interaction design specifications.

• Provide examples of how you have applied Design Thinking or other iterative design methodologies.

• Showcase your understanding of design handoff processes, including visual specifications and functional notes for development teams.

• Illustrate how you incorporate user feedback and data analysis into your design iterations and workflow.

📝 Enhancement Note: For a Senior Design Consultant role, the portfolio is critical. It should not just showcase final designs but also the thought process, problem-solving approach, and impact. Emphasis should be placed on demonstrating how design decisions align with business objectives and user needs, especially in complex project scenarios.

💵 Compensation & Benefits

Salary Range: €35,000 - €43,000 annually.

Benefits:

• Hybrid work arrangement with a smart working policy.

• Opportunities for continuous professional development and knowledge deepening.

• Exposure to national and international projects, enhancing career growth and experience.

• Potential to work on cutting-edge digital transformation projects for prestigious clients.

• Inclusion in a growth-oriented, leading European IT services company.

Working Hours: Standard working hours are assumed to be around 40 hours per week, with flexibility offered through the company's smart working policy. Travel may be required for national and international assignments.

📝 Enhancement Note: The salary range provided (€35,000 - €43,000) is for Rome, Italy. This range is generally aligned with mid-level to senior UX/UI roles in major Italian cities, considering the current market for specialized design talent. The benefits emphasize growth, flexibility, and exposure, which are attractive to professionals seeking career advancement and diverse project experiences.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Consulting. Sopra Steria is a major European player in digital transformation, IT services, and consulting.

Company Size: Approximately 51,000 employees across ~30 countries, with around 1,200 employees in Italy. This indicates a large, established organization with a significant global presence, offering stability and diverse career paths.

Founded: The broader Sopra Steria Group is a long-standing entity, with significant history in the IT services sector, fostering a culture of expertise and reliability.

Team Structure:

• The Design Consultant will be part of Sopra Steria Next, the consulting arm, implying integration within client-facing project teams.

• Design teams are described as multidisciplinary, including UX designers, UI designers, service designers, business analysts, and developers.

• Collaboration is emphasized, with regular knowledge-sharing sessions and a focus on collective growth and excellence within the design community. Methodology:

• Emphasis on Design Thinking and User-Centered Design as core approaches.

• Agile/Scrum methodologies are utilized for project execution.

• Data-driven decision-making, balancing qualitative and quantitative insights.

• Continuous improvement and adoption of new technologies and best practices.

Company Website: www.soprasteria.com

📝 Enhancement Note: Sopra Steria's culture is presented as inclusive, creative, and collaborative, valuing innovation and continuous professional development. The "The world is how we shape it" slogan suggests a proactive, impact-driven approach to technology and client solutions. The company's size and global reach offer opportunities for international exposure and a wide array of project types.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Design Consultant role. It implies a level of autonomy, strategic input, and client interaction beyond junior or mid-level positions. The candidate is expected to lead design efforts on projects, mentor junior designers (potentially), and contribute to the strategic direction of design solutions.

Reporting Structure: The candidate will likely report to a Design Lead or Practice Manager within Sopra Steria Next, with day-to-day reporting and collaboration happening within project teams.

Operations Impact: The role directly impacts clients' digital success by creating intuitive and effective user experiences. This translates into tangible business benefits such as increased user satisfaction, higher conversion rates, improved operational efficiency, and stronger brand loyalty. The consultant's work is crucial for driving digital transformation and delivering measurable value.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like Service Design, Interaction Design, UX Research, or Design Systems.

• Leadership: Progress to roles like Lead UX/UI Designer, Design Manager, or Principal Consultant, managing teams and larger client engagements.

• Cross-functional Skill Development: Gain broader understanding of business analysis, product strategy, and technical implementation through project work.

• Industry Expertise: Develop specialized knowledge within sectors like Financial Services.

• International Exposure: Work on diverse projects across different geographies.

📝 Enhancement Note: The "Senior" title coupled with "Consultant" suggests a dual focus: strong design execution skills and the ability to advise clients and internal teams. Growth opportunities are geared towards both deepening design expertise and moving into leadership or strategic advisory roles.

🌐 Work Environment

Office Type: The role is based in Rome, Italy, with a hybrid work arrangement. This suggests a combination of office-based collaboration and remote work, adhering to a company smart working policy.

Office Location(s): Via Mario Bianchini, 00142 Roma RM, Italy. This location provides access to the company's resources and facilitates in-person collaboration.

Workspace Context:

• A dynamic and collaborative environment where design teams regularly interact and share knowledge.

• Access to standard industry design tools (Figma, Sketch, Adobe XD) and technology.

• Opportunities for close collaboration with multidisciplinary teams (business analysts, developers) and clients.

• A supportive atmosphere that values innovation and professional growth.

Work Schedule: The standard work schedule is likely around 40 hours per week. The hybrid model offers flexibility, allowing for a balance between office presence for collaborative sessions and remote work for focused tasks. Travel for national and international assignments is also a possibility.

📝 Enhancement Note: The hybrid nature of the role, combined with the emphasis on collaboration, suggests that candidates should be comfortable with both in-person interaction and remote work. The Rome office serves as a hub for client engagements and team activities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience and alignment with requirements.

• Technical/Design Interview: Discussion of design philosophy, process, and in-depth review of portfolio projects. This may include a practical design exercise or case study.

• Behavioral/Fit Interview: Assessment of collaboration skills, problem-solving approach, and cultural fit with Sopra Steria's values.

• Client/Stakeholder Engagement (Potentially): Depending on the project, there might be an opportunity to interact with potential clients or senior stakeholders.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best represent your UX/UI skills, problem-solving abilities, and impact. Tailor the selection to highlight experience relevant to Sopra Steria's focus areas (e.g., financial services, digital transformation).

• Tell a Story: For each project, clearly articulate the challenge, your role, the design process (research, ideation, prototyping, testing), the solutions implemented, and the measurable outcomes or impact.

• Showcase Process: Demonstrate your thought process. Include sketches, user flows, wireframes, and rationale behind design decisions, not just final polished UIs.

• Highlight Data & User Focus: Emphasize how you used data (qualitative and quantitative) and user research to inform your design choices and measure success.

• Accessibility & Design Systems: If applicable, showcase projects where you've applied accessibility principles or worked with/contributed to design systems.

Challenge Preparation:

• Be prepared to discuss your approach to common UX/UI challenges, such as designing for complex data, improving user onboarding, or enhancing existing interfaces.

• Practice articulating your design decisions clearly and concisely, justifying them with user needs and business goals.

• Understand Sopra Steria's focus on consulting and digital transformation; be ready to discuss how design contributes to these broader objectives.

📝 Enhancement Note: The interview process likely involves a deep dive into the candidate's portfolio to assess practical skills and strategic thinking. Preparing to discuss specific design challenges and how they were overcome, with measurable results, will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (proficiency in at least one is required).

• Visual Design: Photoshop, Illustrator.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) for understanding user behavior and informing design decisions is beneficial.

• Experience with A/B testing platforms to validate design hypotheses would be an advantage. CRM & Automation:

• Not directly applicable to this UX/UI role but understanding how design integrates with broader CRM and marketing automation platforms used by clients might be a plus.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools is a non-negotiable requirement. The ability to work within a design system and understand the broader digital product development lifecycle, including how designs are handed over to developers, is key.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and meeting user needs through empathetic design.

• Collaboration: Working effectively within multidisciplinary teams and with clients to achieve shared goals.

• Innovation: Embracing new ideas, technologies, and methodologies to drive digital transformation.

• Excellence: Striving for high-quality, impactful design solutions that deliver measurable business value.

• Continuous Learning: A dedication to staying updated with industry trends and refining skills.

Collaboration Style:

• Cross-functional Integration: Seamlessly working with business analysts, developers, and project managers to ensure cohesive product development.

• Open Communication: Actively participating in discussions, sharing insights, and providing constructive feedback.

• Knowledge Sharing: Contributing to a culture of learning through internal workshops, design reviews, and sharing best practices.

• Client-Focused: Maintaining a professional and collaborative approach when engaging with clients to understand their needs and deliver solutions.

📝 Enhancement Note: The company culture emphasizes a strong collaborative spirit and a commitment to continuous improvement, aligning with the consulting nature of the role. Candidates should demonstrate an ability to work effectively in team settings and contribute positively to a learning environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating competing priorities between user desirability, business viability, and technical feasibility.

• Complex Stakeholder Management: Effectively communicating design rationale and managing expectations across diverse client stakeholders with varying levels of technical understanding.

• Adapting to Diverse Project Requirements: Quickly understanding new business domains, user groups, and technical constraints for different client projects.

• Staying Ahead of Design Trends: Continuously evolving skill sets to incorporate new design paradigms, tools, and technologies in a rapidly changing digital landscape.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to attend workshops, training, and conferences focused on cutting-edge UX/UI techniques, service design, and emerging technologies.

• Industry Specialization: Developing deep expertise in specific sectors, such as Financial Services, through project work and targeted learning.

• Leadership Development: Potential pathways to lead design teams, manage client relationships, and contribute to strategic design practice development within Sopra Steria.

• Mentorship Programs: Access to mentorship from senior designers and consultants within the organization.

📝 Enhancement Note: The challenges presented are typical for senior consultants, requiring not only technical skill but also strong problem-solving, communication, and adaptability. The growth opportunities are robust, offering clear paths for career advancement and skill enhancement within a large, established firm.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements in a design project. How did you approach it, and what was the outcome?" (Focus on communication, negotiation, and user advocacy.)

• "How do you incorporate user research and data into your design process, especially when dealing with tight deadlines?" (Highlight your iterative process and ability to leverage available information.)

• "Walk me through a complex UX/UI project from your portfolio. What were the key challenges, and how did you overcome them?" (Prepare a concise narrative focusing on problem, process, solution, and impact.) Company & Culture Questions:

• "What interests you about Sopra Steria and this specific role?" (Research Sopra Steria's projects, values, and recent news. Connect your aspirations to their mission.)

• "How do you contribute to a collaborative team environment and foster knowledge sharing?" (Provide examples of your teamwork and proactive engagement.)

• "How do you measure the success of your design solutions?" (Discuss KPIs, user feedback, and business impact metrics.) Portfolio Presentation Strategy:

• Structure: For each project, use a clear narrative: Problem/Challenge -> Your Role -> Process/Methodology -> Solution -> Results/Impact.

• Visuals: Use high-quality visuals, including sketches, wireframes, user flows, interactive prototypes, and final UI designs. Annotate key design decisions.

• Conciseness: Be prepared to present your key projects within a set timeframe (e.g., 10-15 minutes per project). Focus on the most impactful aspects.

• Engagement: Be ready to answer questions about your design choices, trade-offs made, and the rationale behind your approach. Show enthusiasm and passion for design.

📝 Enhancement Note: Interview preparation should focus on articulating your design process, demonstrating problem-solving skills with concrete examples from your portfolio, and aligning your values with Sopra Steria's culture of collaboration and innovation.

📌 Application Steps

To apply for this Senior Design Consultant position:

• Submit your application through the provided link on SmartRecruiters.

• Tailor your CV: Highlight your 2+ years of UX/UI experience, proficiency in design tools, experience with Design Thinking, and any relevant sector experience (e.g., Financial Services). Use keywords from the job description.

• Prepare your Portfolio: Curate 3-4 strong projects showcasing your end-to-end design process, user-centered approach, and impact. Be ready to present and discuss them in detail.

• Research Sopra Steria: Understand their consulting arm (Sopra Steria Next), their focus areas, and their company values to articulate your interest and cultural fit.

• Practice Interview Responses: Prepare for behavioral and technical questions, focusing on articulating your design process, problem-solving skills, and collaborative abilities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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