QA & UX Engineer - Mobile QA / Arabic RTL / Figma

📍 Job Overview

Job Title: QA & UX Engineer - Mobile QA / Arabic RTL / Figma

Company: SSC HR Solutions

Location: Cairo, Cairo Governorate, Egypt

Job Type: Full-time

Category: Quality Assurance / User Experience

Date Posted: 2026-09-16

Experience Level: 2-5 years

Remote Status: On-site

🚀 Role Summary

• Own the end-to-end quality assurance process for mobile applications (iOS and Android) and merchant dashboards, ensuring robust releases.

• Drive user experience enhancements by designing and refining user flows and wireframes, focusing on clarity and trustworthiness for Arabic-speaking users.

• Conduct hands-on API testing to validate backend functionality beyond the user interface.

• Champion the meticulous testing of Arabic Right-to-Left (RTL) layouts, typography, and digit normalization to ensure flawless localization.

• Collaborate directly with the founding team to shape product features and user journeys from conception through to implementation.

📝 Enhancement Note: This role is a hybrid of traditional QA and UX design, with a strong emphasis on the specific needs of an Arabic-first, financially sensitive product. The "gatekeeper" aspect of quality assurance implies significant autonomy and responsibility for release decisions.

📈 Primary Responsibilities

• Develop and execute comprehensive test plans and release checklists for both iOS (TestFlight) and Android (Play Console) builds, as well as the merchant SaaS dashboard.

• Perform manual, exploratory, and regression testing across all platforms to identify defects before each store submission and Over-The-Air (OTA) update.

• Directly test API behavior using tools like Postman to ensure backend services are functioning correctly and efficiently.

• Investigate and rigorously test domain-specific edge cases critical to a financial product, including OTP/login flows, wallet balance accuracy, financial calculations, unit conversions, and Hijri date logic.

• Meticulously validate Arabic RTL layouts, ensuring correct text rendering, consistent typography, and proper digit normalization across various devices and screen sizes.

• Design and iterate on user flows, wireframes, and UI mockups using Figma, translating product requirements into intuitive user journeys.

• Conduct lightweight usability testing sessions with target users to gather feedback and translate insights into actionable product improvements.

• Act as a guardian of the app's Arabic copy, ensuring consistency in tone, clarity, and cultural relevance across all user-facing elements.

• Advocate for a clean, minimal UI philosophy, prioritizing clarity and ease of use over visual clutter.

• Report bugs with detailed reproduction steps, verify fixes implemented by the development team, and track quality metrics over time to identify trends and areas for improvement.

📝 Enhancement Note: The responsibilities highlight a deep dive into financial transaction testing and localization accuracy, which are critical for user trust in a fintech product. The UX responsibilities indicate a proactive role in product design rather than just reactive testing.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background or demonstrable understanding of Computer Science, Software Engineering, Human-Computer Interaction, or a related field is advantageous.

Experience: Minimum of 2 years of dedicated Quality Assurance experience specifically on mobile applications, encompassing both iOS and Android platforms.

Required Skills:

• Proven ability to design effective test cases, conduct disciplined exploratory testing, and meticulously report bugs with clear, actionable reproduction steps.

• Hands-on experience with API testing tools such as Postman, Insomnia, or similar, demonstrating the ability to test backend services directly.

• Native proficiency in Arabic, coupled with a strong understanding of Arabic Right-to-Left (RTL) layout principles and Arabic text rendering challenges.

• Working knowledge of core UX fundamentals, including user flow design, wireframing techniques, and practical application of usability testing methodologies.

• Demonstrated comfort and effectiveness in working closely with software developers in fast-paced, iterative development cycles.

• Strong analytical skills to identify and troubleshoot complex issues within mobile applications and API integrations. Preferred Skills:

• Experience with mobile test automation frameworks like Maestro, Detox, or Appium.

• Proficiency in web automation testing using tools such as Playwright.

• Strong practical experience with Figma for wireframing, prototyping, and UI design collaboration.

• Prior experience testing products within the fintech, e-commerce, or other correctness-critical domains where accuracy is paramount.

• Familiarity with the App Store Connect and Google Play Console review and release management processes.

• Understanding of basic accessibility principles and their application in mobile development.

📝 Enhancement Note: The "Native Arabic" requirement is crucial and goes beyond simple translation, emphasizing a deep understanding of linguistic nuances and visual layout specific to the language. The preference for automation and fintech experience indicates a desire for a candidate who can contribute to scaling and ensuring high-stakes product reliability.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 detailed case studies demonstrating your contributions to mobile application quality assurance, highlighting methodologies used (e.g., exploratory testing, test plan creation, regression cycles) and the impact on product stability.

• Include examples of user flows and wireframes designed in Figma, illustrating your thought process for improving user journeys and solving specific UX challenges.

• Present examples of API testing scenarios you've executed, detailing the tools used (e.g., Postman collections) and how you validated backend logic.

• Demonstrate your approach to testing Arabic RTL layouts, perhaps with screenshots or annotations highlighting specific challenges overcome and solutions implemented.

• Quantify the impact of your work where possible, such as reduction in post-release bugs, improvement in user satisfaction scores, or efficiency gains in the testing process. Process Documentation:

• Provide documentation or examples of your test plan creation process, outlining how you structure test coverage for new features and releases.

• Illustrate your bug reporting process, showcasing clear, concise, and actionable bug reports that facilitate quick resolution by development teams.

• Detail your approach to regression testing, explaining how you ensure existing functionality remains stable after code changes.

• Outline your method for conducting and synthesizing findings from lightweight usability testing sessions.

📝 Enhancement Note: Given the role's dual focus on QA and UX, the portfolio should clearly delineate contributions to both areas. For UX, demonstrating a problem-solution-outcome narrative through case studies will be key. For QA, showcasing a systematic approach to quality gates and defect management is essential.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a QA & UX Engineer with 2-5 years of experience in Cairo, Egypt, and considering the specialized skills (Arabic RTL, Fintech testing), a competitive annual salary range is estimated to be between EGP 300,000 to EGP 550,000. This estimate accounts for the cost of living in Cairo and the demand for candidates with both technical QA and UX design capabilities in a growing tech market.

Benefits:

• Competitive salary package commensurate with experience and skills.

• Opportunity to work directly with a founding team in a fast-paced, innovative fintech/retail environment.

• Direct impact on product quality and user experience for a growing Arabic-first consumer app.

• Professional development opportunities, including potential for advanced training in automation, UX research, and fintech product development.

• Exposure to cutting-edge technologies and methodologies in the mobile and SaaS space.

• Standard Egyptian labor law benefits, potentially including paid time off, sick leave, and social insurance contributions.

Working Hours: This is a full-time, on-site position. Standard working hours are expected to be approximately 40 hours per week, Monday through Friday. Flexibility may be offered based on team needs and project timelines, common in agile development environments.

📝 Enhancement Note: The salary range is an estimate based on publicly available data for similar roles in Cairo, Egypt, and the specialized nature of the position. It is crucial for candidates to confirm the exact compensation package during the interview process. The benefits are inferred from typical offerings for tech roles in the region and the company's described innovative environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the dynamic intersection of Retail and Fintech, offering a consumer-facing mobile application and a complementary SaaS dashboard for merchants. This hybrid model requires a deep understanding of both consumer user experience and business-to-business (B2B) merchant needs.

Company Size: The company is described as a "leading Gulf-based retail and fintech company," implying it has achieved significant traction and is likely beyond the startup phase, possibly in the scale-up or established growth stage. This size suggests a structured yet agile environment with potential for impact.

Founded: While the exact founding date is not provided, the description of a "flagship product" and "serving merchants" indicates a company that has moved past its initial ideation phase and is actively operating and growing its user base.

Team Structure:

• The operations/product team is likely lean and cross-functional, with the QA & UX Engineer working directly with founders and developers.

• Reporting is expected to be direct to a product lead or a founding member, providing high visibility and direct influence.

• Cross-functional collaboration will be extensive, involving close partnerships with mobile developers (iOS/Android), backend engineers, and potentially product managers or designers. Methodology:

• Data analysis and insights are crucial, especially given the fintech context and the need to understand user behavior and financial transactions.

• Workflow planning and optimization are key, as the role involves refining user flows and ensuring efficient QA processes.

• Automation and efficiency practices are implied through the preference for candidates with automation skills, aiming to streamline testing and development cycles.

Company Website: https://www.ssc-hr.com/

📝 Enhancement Note: The company's focus on being "Arabic-first" and handling "real financial value" suggests a culture that prioritizes accuracy, security, and user trust above all else. The "clarity over clutter" philosophy points towards a design-conscious and user-centric approach.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level individual contributor, requiring 2-5 years of experience. It offers significant ownership and the opportunity to influence product direction, particularly in quality and user experience. It's a crucial role for ensuring the integrity and usability of a core financial product.

Reporting Structure: The QA & UX Engineer will likely report directly to a Product Manager, Head of Engineering, or one of the founding team members. This close proximity to leadership allows for direct feedback and significant influence on product strategy and execution.

Operations Impact: The impact of this role is substantial. By ensuring product quality and a superior user experience, the QA & UX Engineer directly contributes to customer trust, retention, and the overall success of the company's flagship mobile app and merchant dashboard. In a fintech context, preventing bugs and ensuring clarity can avert significant financial losses or reputational damage.

Growth Opportunities:

• Specialization: Deepen expertise in mobile test automation, advanced UX research methodologies, or specialize further in fintech product quality assurance.

• Leadership: Potentially grow into a lead QA or UX role, managing a small team or overseeing quality processes for larger product initiatives as the company scales.

• Skill Expansion: Develop broader product management skills, gain deeper insights into fintech regulations, or contribute to strategic product planning based on user feedback and quality insights.

• Cross-functional Mobility: Transition into roles focused purely on UX Design, Product Management, or even contribute to backend API development if skills and interests align.

📝 Enhancement Note: The hybrid nature of the role offers a unique growth trajectory, allowing for specialization in either QA or UX, or a blend of both. The direct interaction with the founding team provides unparalleled exposure to business strategy and product vision.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office-based work environment. This fosters direct collaboration, team cohesion, and a clear separation between work and personal life.

Office Location(s): The role is based in Cairo, Egypt. This location offers access to a vibrant tech talent pool and positions the company within a key regional market. Specific details about the office amenities or accessibility would need to be confirmed.

Workspace Context:

• The workspace is expected to be collaborative, with close proximity to development teams and leadership, facilitating quick communication and problem-solving.

• Access to necessary tools and technology, including development machines, testing devices, and software licenses (Figma, Postman, etc.), will be provided.

• Opportunities for direct interaction with developers and founders will be frequent, encouraging a culture of shared responsibility for product success.

Work Schedule: A standard 40-hour work week is anticipated, likely from Sunday to Thursday or Saturday to Wednesday, depending on local business norms. While core hours will apply, agile methodologies may introduce some flexibility for urgent tasks or project deadlines.

📝 Enhancement Note: An on-site environment for a fintech company handling sensitive financial data can enhance security and streamline communication, which are critical factors for this industry.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call to assess basic qualifications, experience, and salary expectations, likely with an HR representative or recruiter.

• Technical Interview (QA Focus): In-depth discussion on QA methodologies, test planning, bug reporting, API testing experience, and specific mobile QA challenges. Expect scenario-based questions related to testing financial transactions and RTL layouts.

• Technical Interview (UX Focus): Evaluation of UX fundamentals, wireframing skills, user flow design, and experience with usability testing. Candidates may be asked to walk through their Figma designs or a portfolio case study.

• Portfolio Review: A dedicated session where candidates present their portfolio, detailing their contributions to specific projects, the processes they followed, and the outcomes achieved. This is where the impact of their QA and UX work will be scrutinized.

• Cultural Fit/Founding Team Interview: A final interview with founders or senior leadership to assess alignment with company values, communication style, problem-solving approach, and overall fit within a lean, fast-paced team.

Portfolio Review Tips:

• Structure your case studies: For each project, clearly outline the problem, your role and approach, the solutions implemented (both QA and UX), and the measurable results or impact.

• Highlight Arabic RTL expertise: Dedicate specific examples or a section to showcase your skills in testing and designing for Arabic RTL, emphasizing the nuances and challenges.

• Demonstrate Figma proficiency: Be prepared to share your screen and walk through specific Figma files, explaining design decisions and user flows.

• Quantify your impact: Use metrics wherever possible – e.g., reduction in bug count, improvement in user engagement, efficiency gains in testing cycles.

• Tailor to SSC HR Solutions: Research the company's product and mission thoroughly. Frame your experience and portfolio examples to align with their "Arabic-first," "financial value," and "clarity over clutter" ethos.

Challenge Preparation:

• Be prepared for a potential practical exercise, such as designing a user flow for a specific feature, writing test cases for a given scenario, or analyzing a set of user feedback.

• Practice articulating your thought process clearly and concisely, especially when discussing technical details or design choices.

• Anticipate questions about how you would prioritize tasks in a fast-paced environment with competing demands for QA and UX.

📝 Enhancement Note: The emphasis on a portfolio review and potential practical exercises suggests that SSC HR Solutions values demonstrable skills and a proactive approach to problem-solving over theoretical knowledge alone. The hybrid nature of the role means candidates must effectively showcase both QA rigor and UX empathy.

🛠 Tools & Technology Stack

Primary Tools:

• Mobile Testing Platforms: TestFlight (iOS), Google Play Console (Android), and potentially device farms or emulators for broader device coverage.

• API Testing: Postman (highly probable), Insomnia, or similar tools for direct API interaction and validation.

• Design & Prototyping: Figma (explicitly mentioned and required), potentially Adobe XD or Sketch as complementary tools.

• Bug Tracking/Project Management: Tools like Jira, Asana, Trello, or similar platforms for managing tasks, bugs, and project workflows.

Analytics & Reporting:

• App Analytics: Tools like Google Analytics for Firebase, Mixpanel, or Amplitude to track user behavior, feature adoption, and conversion funnels.

• Crash Reporting: Services like Crashlytics (Firebase) or Sentry to monitor application stability and identify critical issues.

• Dashboarding: Internal or external tools for creating and sharing reports on quality metrics, user feedback, and release status.

CRM & Automation:

• CRM (for Merchant Dashboard): While not explicitly mentioned, a CRM might be used for managing merchant relationships if the SaaS dashboard has customer management features.

• Automation Frameworks (Preferred): Maestro, Detox, Appium for mobile test automation; Playwright for web automation.

• Integration Tools: Understanding of how different systems (e.g., CRM, analytics, testing tools) might integrate, though direct experience with specific integration platforms may not be required unless building such connections.

📝 Enhancement Note: The explicit mention of Figma, Postman, and the preference for automation tools like Maestro/Detox/Appium/Playwright indicate a modern, efficiency-focused tech stack. Candidates should be prepared to discuss their proficiency and experience with these specific tools.

👥 Team Culture & Values

Operations Values:

• Quality & Accuracy: Paramount in a fintech environment. This translates to meticulous testing, rigorous validation of financial data, and an unwavering commitment to delivering a flawless product.

• User-Centricity: Demonstrated through the emphasis on UX design, usability testing, and ensuring the app feels "natural, clear, and trustworthy" to Arabic-speaking users.

• Clarity & Simplicity: Reflected in the "clarity over clutter" UI philosophy, aiming for intuitive interfaces that are easy to understand and navigate.

• Collaboration & Agility: Working closely with developers and the founding team in "fast, iterative cycles" suggests a culture that values teamwork, open communication, and adaptability.

• Ownership & Responsibility: The role "owns" product quality and user experience, implying a culture where individuals are empowered and accountable for their contributions.

Collaboration Style:

• Direct & Frequent Communication: Expect regular touchpoints with developers and leadership due to the "fast, iterative cycles" and the need to resolve issues quickly.

• Proactive Feedback Loop: The engineer is expected to shape flows "before they're implemented" and run usability tests, indicating a culture that encourages proactive input and continuous improvement.

• Shared Goal Orientation: A strong sense of collective responsibility for the product's success, where QA and UX are not seen as separate silos but integral parts of the development process.

• Data-Informed Decisions: While qualitative feedback (usability testing) is key, decisions will likely be informed by usage data and bug trends.

📝 Enhancement Note: The company's values are heavily influenced by its product domain (fintech) and target audience (Arabic-speaking users). A candidate who can embody precision, user empathy, and a collaborative spirit will thrive here.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing QA Rigor with UX Design: Effectively managing the dual responsibilities of ensuring stringent quality for financial transactions while also contributing creatively to user experience design.

• Fast-Paced Iterative Development: Keeping pace with rapid development cycles while maintaining thorough testing and design refinement.

• Complexity of Fintech & Localization: Navigating the intricate requirements of financial applications and the specific challenges of accurate Arabic RTL localization.

• Limited Resources (Potentially): As a growing company, there might be constraints on tools, time, or dedicated personnel, requiring resourceful problem-solving.

• Ensuring User Trust: Building and maintaining a high level of trust with users who are entrusting their "real financial value" to the app.

Learning & Development Opportunities:

• Advanced Automation: Opportunity to build out and manage mobile and web test automation frameworks, significantly increasing efficiency and coverage.

• Deeper UX Expertise: Gain extensive experience in user research, interaction design, and prototyping, potentially leading to more specialized UX roles.

• Fintech Product Acumen: Develop a deep understanding of financial product design, regulatory considerations, and the unique challenges of the fintech industry.

• Cross-functional Skill Development: Gain exposure to product management, business strategy, and engineering best practices through close collaboration with the founding team.

• Leadership Potential: Grow into a senior or lead role, mentoring junior team members and shaping the QA and UX strategy for the company.

📝 Enhancement Note: The challenges inherent in this role are significant but also present excellent opportunities for professional growth. Candidates who are proactive problem-solvers and eager to learn will find this role highly rewarding.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for testing a complex financial transaction within a mobile app. What specific edge cases would you focus on?" (Focus on accuracy, security, edge cases like network failures, currency conversions, Hijri dates.)

• "How would you approach designing a user flow for a new feature, such as a simplified payment process for first-time users? Walk us through your Figma process." (Emphasize user-centric design, clarity, simplicity, and the iterative nature of design.)

• "Imagine a critical bug is found just before release. How do you prioritize your testing and communicate the situation to the development team and founders?" (Showcase decision-making, risk assessment, and clear communication skills.) Company & Culture Questions:

• "What does 'clarity over clutter' mean to you in the context of a mobile application, especially one handling financial value?" (Relate to user experience, ease of navigation, and trust.)

• "How would you ensure our Arabic-first app feels natural and trustworthy to our target users, beyond just correct translation?" (Discuss RTL nuances, cultural context, tone of voice, and visual design.)

• "Describe a time you had to advocate for a quality or UX improvement that was initially met with resistance. How did you handle it?" (Demonstrate persuasion, data-driven arguments, and collaboration.) Portfolio Presentation Strategy:

• Start with impact: Begin each case study by stating the problem and the key outcome or impact achieved.

• Show, don't just tell: Use visuals (screenshots, wireframes, flow diagrams) extensively to illustrate your work. For Figma work, be prepared for live demonstrations.

• Detail your process: Clearly explain the steps you took, the tools you used, and why you made certain decisions.

• Quantify results: Whenever possible, use metrics to demonstrate the success of your QA and UX efforts.

• Connect to SSC HR Solutions: Frame your experience and portfolio in a way that directly addresses the company's needs, particularly regarding Arabic RTL, fintech, and user trust.

📝 Enhancement Note: Be prepared to demonstrate both your analytical, detail-oriented QA mindset and your creative, user-focused UX thinking. The ability to articulate complex technical and design concepts clearly is crucial for this role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workable link.

• Portfolio Customization: Curate your portfolio to prominently feature examples of mobile QA (iOS/Android), API testing, and UX design work. Specifically, highlight any projects involving Arabic RTL layouts, financial applications, or e-commerce platforms. Ensure case studies clearly outline challenges, your process, and quantifiable results.

• Resume Optimization: Tailor your resume to include keywords from the job description such as "QA," "UX Engineer," "Mobile QA," "Arabic RTL," "Figma," "API Testing," "Postman," "Test Plans," "Fintech," and "Wireframing." Quantify achievements where possible (e.g., "Reduced critical bugs by X%," "Improved user flow completion rate by Y%").

• Interview Preparation: Practice articulating your QA methodologies and UX design process. Be ready to discuss specific examples from your portfolio and how they align with SSC HR Solutions' focus on quality, clarity, and user trust for their Arabic-first financial product. Prepare to discuss your experience with Figma and API testing tools in detail.

• Company Research: Thoroughly research SSC HR Solutions' flagship product and merchant dashboard. Understand their mission, target audience, and their commitment to being "Arabic-first" and handling "real financial value." This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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