Product Strategy & Development Senior Advisor - Express Scripts Pharmacy -

📍 Job Overview

Job Title: Product Strategy & Development Senior Advisor - Express Scripts Pharmacy

Company: Express Scripts Pharmacy (via Jobgether)

Location: United States (Remote)

Job Type: Full-time

Category: Product Strategy & Development / Healthcare Operations

Date Posted: October 06, 2026

Experience Level: 10+ Years (AI-derived)

Remote Status: Fully Remote

🚀 Role Summary

• Lead innovative product strategy and development for pharmacy solutions within the Express Scripts Pharmacy network, focusing on enhancing customer and client experiences.

• Drive profitable growth by independently leading product initiatives from initial market discovery and concept development through rigorous feasibility assessment and compelling business case creation.

• Leverage advanced healthcare analytics, including claims utilization, formulary data, and financial modeling, to derive actionable insights and inform strategic decisions.

• Collaborate extensively across commercial, health plan, Medicare, and Medicaid lines of business to identify unmet needs and develop differentiated, value-driven pharmacy products and services.

• Translate complex healthcare and pharmacy data into clear visualizations and strategic recommendations that influence pricing, plan design, service models, and overall product positioning.

📝 Enhancement Note: While the title is "Product Strategy & Development Senior Advisor," the core responsibilities heavily lean into areas critical for Revenue Operations, Sales Operations, and GTM strategy. This role requires a deep understanding of market dynamics, financial modeling, and cross-functional alignment to drive product adoption and revenue. The emphasis on business cases, monetization levers, and commercial feasibility directly impacts the GTM engine.

📈 Primary Responsibilities

• Conduct comprehensive market research, analyze customer demands, identify unmet needs and "jobs-to-be-done," and synthesize customer feedback to pinpoint opportunities for new pharmacy products and solutions.

• Partner with internal product teams and a diverse range of cross-functional stakeholders to explore, develop, and enable coordinated product concepts across multiple healthcare business units, ensuring strategic alignment.

• Independently scope and size new market opportunities, develop robust business cases, articulate clear product strategies, identify effective monetization levers, and thoroughly evaluate commercial and operational feasibility.

• Utilize advanced reporting and analytical tools to extract, assess, and interpret complex data sets, including formularies, drug lists, clinical information, financial models, and other critical market data.

• Analyze claims utilization and volume data, including margins, trends, indications, drug-level market share, channel management, patient behavior patterns, benchmarks, and key performance indicators (KPIs) to uncover strategic insights.

• Translate intricate data into actionable insights by identifying critical gaps and opportunities, defining precise product features, and developing innovative concepts and prototypes.

• Create clear, compelling visualizations of findings using graphs, charts, reports, and other visualization tools to effectively communicate complex insights and strategic recommendations to diverse stakeholder groups.

• Manage multiple product initiatives concurrently, coordinating project activities to ensure all milestones are achieved, and solutions are delivered according to schedule and strategic objectives.

📝 Enhancement Note: The responsibilities highlight a strong need for analytical rigor and strategic foresight, characteristic of senior operations roles that bridge product development and go-to-market execution. The emphasis on "monetization levers" and "commercial feasibility" directly aligns with revenue-generating objectives.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or equivalent professional experience is required.

• An advanced degree or MBA is considered desirable and highly advantageous for strategic roles. Experience:

• Minimum of 8 years of progressive experience within the healthcare and/or the Pharmacy Benefit Management (PBM) industry.

• Demonstrated experience in areas such as supply chain management, product management, strategic planning, program management, and navigating regulated healthcare markets including Medicare and Medicaid. Required Skills:

• Product Strategy & Development: Proven ability to conceptualize, develop, and launch new products and solutions from ideation to execution.

• Healthcare Analytics: Expertise in analyzing complex healthcare data, including claims, formularies, market trends, and financial models, to derive actionable insights.

• Pharmacy Benefit Management (PBM) Knowledge: Deep understanding of PBM operations, market dynamics, and regulatory landscapes.

• Business Case Development: Skill in creating comprehensive business cases, articulating value propositions, and quantifying potential ROI.

• Market Research & Analysis: Ability to conduct thorough market research, identify unmet needs, and understand customer behaviors and market trends.

• Cross-Functional Collaboration: Demonstrated success in collaborating effectively with diverse teams (product, analytics, clinical, commercial, technology) and influencing stakeholders without direct authority.

• Strategic Planning: Capacity to develop long-term strategic plans and translate them into tactical execution.

• Data Visualization: Proficiency in creating clear and impactful data visualizations (graphs, charts, reports) for executive-level communication.

• Problem-Solving: Strong analytical and problem-solving capabilities, with a structured approach to diagnosing issues and evaluating alternatives.

• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively to various audiences.

Preferred Skills:

• PBM Technology Systems: Familiarity with or understanding of PBM technology systems is a significant advantage.

• Financial Modeling: Experience in building and interpreting financial models for product viability and profitability assessment.

• Program Management: Experience managing complex, multi-faceted programs with multiple stakeholders and dependencies.

• Regulatory Market Expertise: In-depth knowledge of Medicare and Medicaid program requirements and operational nuances.

• MBA or Advanced Degree: Formal education in business or a related field can enhance strategic thinking and business acumen.

📝 Enhancement Note: The AI-derived experience level of "10+" years suggests that candidates with more than the stated 8 years of experience, particularly those with proven leadership in strategic product roles within PBM or healthcare, will be highly competitive. The combination of analytical depth, strategic vision, and cross-functional influence is paramount for this senior advisory position.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Product Strategy Case Studies: Showcase examples of how you've identified market opportunities, developed product concepts, and formulated strategic plans for new offerings, detailing the process from ideation to initial business case.

• Analytical Deliverables: Include samples of complex data analysis, insightful reports, and compelling data visualizations (charts, graphs) that demonstrate your ability to translate raw data into actionable business recommendations.

• Business Case Examples: Present examples of business cases you've developed, highlighting your ability to scope opportunities, define monetization levers, assess feasibility, and articulate financial projections.

• Cross-Functional Project Examples: Detail projects where you successfully collaborated with diverse teams (e.g., product, technology, analytics, sales) to achieve a common goal, emphasizing your role in driving consensus and outcomes.

Process Documentation:

• Market Opportunity Assessment Framework: Demonstrate a structured approach to identifying and evaluating market opportunities, including methodologies for customer research, competitive analysis, and unmet needs identification.

• Product Development Lifecycle Understanding: Illustrate your grasp of the product development lifecycle, from concept generation and feasibility studies to business case development, prototype creation, and initial go-to-market planning.

• Data Analysis & Insight Generation Process: Outline your systematic process for extracting, analyzing, and interpreting complex data sets (e.g., claims, financial, market) to generate meaningful business insights and strategic recommendations.

• Stakeholder Management & Communication Protocols: Document your approach to engaging with and influencing diverse stakeholders, ensuring clear communication, alignment, and buy-in for product strategies and initiatives.

📝 Enhancement Note: For a "Senior Advisor" role focused on strategy and development, a portfolio demonstrating strategic thinking, analytical rigor, and successful product initiative leadership is crucial. Candidates should be prepared to walk through the thought process and methodologies behind their portfolio examples, emphasizing how they drove value and informed critical business decisions.

💵 Compensation & Benefits

Salary Range:

• Estimated Range: $140,000 - $190,000 annually.

• Explanation: This estimate is based on industry benchmarks for Senior Advisor roles in Product Strategy within the US healthcare/PBM sector, considering the AI-derived experience level of 10+ years and the remote nature of the position. Factors such as specific state of residence (within the approved list), exact experience, and the candidate's negotiation skills will influence the final offer. Research was conducted using compensation data from reputable sources for similar roles in major US metropolitan areas and adjusted for a fully remote, senior-level position.

Benefits:

• Fully remote, full-time work arrangement: Enjoy the flexibility and work-life balance of a remote role.

• Strategic Leadership Opportunity: Lead significant product initiatives with direct impact on business strategy and profitable growth.

• Professional Development: Gain deep expertise across product strategy, business development, advanced analytics, and program management within complex healthcare and PBM environments.

• Exposure to Key Markets: Work within regulated healthcare markets including Medicare and Medicaid, offering broad industry insight.

• Cross-Functional Collaboration: Engage with diverse teams including product, technology, analytics, clinical, and business units.

• Influence on Core Business: Opportunity to shape new product concepts, business cases, pricing strategies, benefit designs, service models, and product positioning.

• Comprehensive Health Data Exposure: Significant access to and experience with healthcare data, market analysis, financial modeling, and customer insights.

• Innovative Environment: Contribute to cutting-edge pharmacy and healthcare solutions in a fast-paced setting.

• Internet Stipend/Requirement: A cable broadband or fiber optic internet connection with minimum speeds of 10 Mbps download and 5 Mbps upload is required for remote work.

Working Hours:

• This is a full-time position, typically requiring approximately 40 hours per week.

• While the role is remote, adherence to standard business hours and availability for collaboration with teams across different time zones may be expected. Flexibility may be offered, but consistent availability during core business hours is generally anticipated for strategic advisory roles.

📝 Enhancement Note: The salary range is a broad estimate. Candidates should research compensation for similar roles in their specific state of residence (among the approved remote states) and be prepared to discuss their salary expectations based on their experience and the value they bring.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare / Pharmacy Benefit Management (PBM)

Company Size: Express Scripts is a major player in the PBM industry, part of Cigna Group. This implies a large, established organization with significant resources, complex internal structures, and a broad market reach. For operations professionals, this means opportunities for large-scale impact, exposure to sophisticated systems, and a structured environment, but also potentially longer decision-making cycles.

Founded: Express Scripts was founded in 1984, with a significant merger with Cigna in 2018. This history points to a company with deep roots in healthcare services and a commitment to evolving its offerings.

Team Structure:

• Operations Team Context: The role sits within Express Scripts Pharmacy, likely collaborating closely with product management, strategy, analytics, clinical operations, and commercial teams.

• Reporting Structure: As a "Senior Advisor," this role likely reports to a Director or VP level within Product Strategy, Development, or a related GTM/Operations function. The reporting line will emphasize strategic guidance and oversight rather than direct team management.

• Cross-Functional Collaboration: The role is inherently cross-functional, requiring deep partnerships with various business units, including Commercial, Health Plan, Medicare, and Medicaid. Effective collaboration is key to identifying needs and co-developing solutions.

Methodology:

• Data-Driven Decision Making: Expect a strong emphasis on leveraging data analytics (claims, market, financial) to inform strategic decisions and product development.

• Strategic Planning & Execution: The role requires a blend of strategic foresight and the ability to translate strategic visions into actionable plans and business cases.

• Agile & Iterative Development: While not explicitly stated, the fast-paced environment and focus on product development suggest an iterative approach, potentially incorporating agile methodologies for concept testing and development.

Company Website: [Express Scripts Website - typically part of Cigna Group]

📝 Enhancement Note: Understanding the scale and strategic importance of Express Scripts within the PBM landscape is crucial. Candidates should research Cigna's overall strategy, particularly in pharmacy services, to align their application and interview responses with the company's broader goals.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Advisor role, indicating a high level of individual contributor expertise and strategic influence. It's a position for seasoned professionals who can operate with autonomy, guide complex initiatives, and provide expert counsel. It bridges advanced individual contribution and potential future leadership.

Reporting Structure: The role likely reports to a Director or VP level, indicating a strategic position within the organization. The advisor will work closely with various departments, including product management, marketing, sales, analytics, and clinical teams, providing strategic direction and analytical support.

Operations Impact: The primary impact of this role is on driving profitable growth through the development and strategic positioning of innovative pharmacy solutions. By identifying unmet needs, building compelling business cases, and influencing product design and go-to-market strategies, this role directly contributes to revenue generation, market share expansion, and enhanced customer/client satisfaction within the PBM and healthcare ecosystem.

Growth Opportunities:

• Leadership in Product Strategy: Potential to grow into a leadership role managing a product portfolio or a team focused on product strategy and development within Express Scripts or Cigna.

• Specialization in Healthcare/PBM: Deepen expertise in specific areas like Medicare/Medicaid product development, advanced healthcare analytics, or PBM market strategy.

• Cross-Functional Mobility: Leverage experience in this role to move into broader GTM, strategy, or operations leadership positions across different business units within the larger organization.

• Industry Influence: Contribute to shaping the future of pharmacy benefits and healthcare solutions, potentially leading to industry recognition or thought leadership opportunities.

📝 Enhancement Note: As a Senior Advisor, the focus is on impact and influence. Candidates should highlight instances where their strategic insights and analytical work led to significant business outcomes, demonstrating their potential to drive growth and innovation in a senior capacity.

🌐 Work Environment

Office Type: Fully Remote. This role is designed for individuals who can work effectively from a home office.

Office Location(s): Remote work is available in select U.S. states: Missouri, Florida, Texas, Pennsylvania, and Tennessee. Applicants must reside in or be willing to relocate to one of these states.

Workspace Context:

• Collaborative Environment: Despite being remote, the role emphasizes cross-functional collaboration. Expect to use virtual collaboration tools extensively for meetings, brainstorming, and project management.

• Technology & Tools: Access to robust analytical tools, reporting software, communication platforms, and potentially internal PBM systems will be provided or expected. A reliable high-speed internet connection is a mandatory requirement.

• Team Interaction: While remote, regular interaction with product teams, analytics experts, and business stakeholders is expected through scheduled meetings, virtual "water cooler" chats, and collaborative project sessions.

Work Schedule:

• Full-time, approximately 40 hours per week.

• While remote, adherence to core business hours and availability for critical meetings across different time zones is typically expected for strategic roles. Some flexibility may be offered, but consistent responsiveness is key.

📝 Enhancement Note: Candidates must confirm they meet the internet speed requirements and are eligible to work remotely within the specified states. The remote nature requires strong self-discipline, excellent communication skills, and proficiency with virtual collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether AI): Your application will be initially processed by Jobgether's AI to assess core requirements and fit.

• Hiring Company Review: Shortlisted candidates are passed to the Express Scripts hiring team for further evaluation.

• Phone/Video Screen: Expect an initial conversation with a recruiter or hiring manager to discuss your background, experience, and interest in the role.

• In-depth Interviews: Multiple rounds of interviews are likely, involving:

  • Product Strategy & Analytics: Discussions and potential case studies focused on your ability to analyze data, develop product strategies, and build business cases.
  • Cross-Functional Collaboration: Situational questions assessing your ability to work with and influence diverse teams.
  • Domain Expertise: Questions probing your knowledge of healthcare, PBM, Medicare/Medicaid, and regulated markets.
  • Senior Leadership/Advisor Interview: A conversation with senior leaders to assess strategic thinking, executive presence, and alignment with company culture.

• Potential Case Study/Presentation: You may be asked to prepare and present a case study on a product strategy or business case development challenge.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your most impactful projects that best demonstrate your skills in product strategy, market analysis, business case development, and cross-functional collaboration.

• Focus on Impact & Metrics: For each project, clearly articulate the problem, your approach, the actions taken, and most importantly, the quantifiable results and business impact (e.g., revenue growth, cost savings, market share increase).

• Explain Your Process: Be prepared to walk through your thought process, methodologies, and the tools/frameworks you used. This is crucial for an advisory role.

• Tailor to Express Scripts: If possible, subtly align your examples with the challenges and opportunities within the PBM or healthcare industry.

• Visual Clarity: Ensure your portfolio documents are well-organized, visually appealing, and easy to understand, especially any data visualizations.

Challenge Preparation:

• Business Case Simulation: Practice developing a business case for a new pharmacy product or service, considering market trends, competitive landscape, operational feasibility, and financial projections.

• Data Analysis Scenario: Prepare to analyze a hypothetical dataset (e.g., claims utilization, market share data) and present key insights and strategic recommendations.

• Stakeholder Alignment Exercise: Think about how you would gain buy-in from different departments (e.g., Sales, Clinical, IT) for a new product initiative.

• Strategic Vision Articulation: Be ready to discuss your vision for the future of pharmacy benefits and how Express Scripts can innovate.

📝 Enhancement Note: The "Senior Advisor" title suggests that the interview process will focus heavily on strategic thinking, problem-solving capabilities, and the ability to influence decision-making at a high level. A strong portfolio is essential for demonstrating these capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• CRM & Sales Enablement: While not explicitly mentioned, familiarity with CRM systems (e.g., Salesforce) used for tracking customer interactions and sales pipeline management is often beneficial for roles influencing GTM.

• Project Management Software: Tools like Jira, Asana, Monday.com, or Microsoft Project for managing project timelines, tasks, and team collaboration.

• Collaboration Platforms: Microsoft Teams, Slack, Zoom for virtual communication, meetings, and team coordination.

Analytics & Reporting:

• Data Analysis & Visualization Tools: Proficiency with tools like Tableau, Power BI, Qlik Sense for creating dashboards and reports.

• Spreadsheet Software: Advanced proficiency in Microsoft Excel or Google Sheets for data manipulation, financial modeling, and analysis.

• Statistical Software (Potentially): Familiarity with tools like R, Python (with libraries like Pandas, NumPy), or SAS for more advanced statistical analysis might be a plus, especially for deep dives into claims data.

CRM & Automation:

• PBM-Specific Systems: Understanding of proprietary PBM technology systems is listed as a plus, indicating potential exposure to specialized software for claims processing, formulary management, and member services.

• Business Intelligence Platforms: Experience with BI tools for extracting and analyzing data from various sources.

• General Business Software: Standard office productivity suites (Microsoft Office Suite, Google Workspace).

📝 Enhancement Note: While specific tools aren't listed, the role's requirements for healthcare analytics, financial modeling, and data visualization imply a need for strong analytical software skills. Candidates should highlight their experience with relevant tools, particularly those used in the healthcare and PBM industries.

👥 Team Culture & Values

Operations Values:

• Data-Driven Innovation: A core value likely centers on using data and analytics to drive innovative solutions and strategic decisions in the pharmacy space.

• Customer Centricity: Focus on improving customer and client experiences through well-designed pharmacy products and services.

• Strategic Impact: Emphasis on roles that contribute significantly to profitable growth and market leadership.

• Collaboration & Influence: A culture that values individuals who can effectively partner across departments and influence outcomes without direct authority.

• Adaptability & Problem-Solving: Comfort and proficiency in navigating ambiguous situations and developing structured solutions.

Collaboration Style:

• Proactive & Engaging: Expect a collaborative environment where team members are encouraged to proactively share insights, ask questions, and engage in constructive dialogue.

• Cross-Functional Partnership: A strong emphasis on building robust relationships with stakeholders across various business units to ensure alignment and successful product launches.

• Knowledge Sharing: A culture that likely promotes sharing best practices, lessons learned, and analytical findings to foster collective growth and efficiency.

📝 Enhancement Note: Candidates should demonstrate an understanding of these values and how they translate into day-to-day work. Highlighting examples of proactive collaboration and data-driven problem-solving will be key.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Healthcare Regulations: Operating within highly regulated markets (Medicare, Medicaid) requires constant attention to compliance and evolving policies.

• Data Complexity & Integration: Handling and interpreting vast amounts of complex healthcare and financial data from disparate sources can be challenging.

• Balancing Stakeholder Needs: Aligning the diverse requirements and priorities of multiple business units (commercial, health plans, etc.) can be intricate.

• Driving Innovation in a Large Organization: Introducing new ideas and products within a large, established company may require significant change management and influence.

• Remote Collaboration Effectiveness: Ensuring seamless communication and project execution across a distributed team requires strong virtual collaboration skills.

Learning & Development Opportunities:

• Deep Dive into PBM Operations: Gain unparalleled insight into the intricacies of the Pharmacy Benefit Management industry.

• Advanced Analytics & Strategy: Enhance skills in healthcare analytics, financial modeling, and strategic product development.

• Cross-Functional Expertise: Develop a broad understanding of various business functions within a major healthcare organization.

• Leadership Development: Opportunities to mentor junior colleagues or lead strategic initiatives, paving the way for future leadership roles.

• Industry Trends & Insights: Stay at the forefront of innovation in healthcare, pharmacy, and digital health solutions.

📝 Enhancement Note: Candidates should be prepared to discuss how they would approach these challenges, framing them as opportunities for growth and demonstrating their problem-solving acumen.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you identified a significant market opportunity for a new product. How did you validate it, and what was the outcome?" (Focus on market research, validation, and impact).

• "Walk me through your process for building a business case for a complex product initiative. What key components do you include, and how do you assess feasibility?" (Focus on structure, financial acumen, and strategic thinking).

• "How do you approach collaborating with diverse stakeholders (e.g., Sales, Product, Engineering, Clinical) to gain alignment on a strategic product direction?" (Focus on influence, communication, and negotiation skills). Company & Culture Questions:

• "Based on your understanding, what do you see as the biggest strategic challenges or opportunities for Express Scripts Pharmacy in the next 3-5 years?" (Demonstrate research and strategic foresight).

• "How do you see your role contributing to Express Scripts' mission of improving healthcare outcomes and affordability?" (Align your contributions with company values and goals).

• "Describe your ideal work environment and how you thrive in a remote, cross-functional setting." (Assess cultural fit and remote work capabilities). Portfolio Presentation Strategy:

• Structure Your Narrative: For each portfolio piece, use a STAR (Situation, Task, Action, Result) or PAR (Problem, Action, Result) framework.

• Quantify Impact: Whenever possible, use numbers and metrics to demonstrate the success and value of your work.

• Explain Your 'Why': Clearly articulate the strategic rationale behind your decisions and actions.

• Be Ready for Deep Dives: Anticipate detailed questions about your methodologies, challenges encountered, and lessons learned.

• Conciseness is Key: Present your information clearly and efficiently, respecting the interviewer's time.

📝 Enhancement Note: The interview process will likely assess not just your technical skills but also your strategic thinking, ability to influence, and cultural fit. Prepare to articulate your thought process and demonstrate how you drive impact.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Jobgether application link.

• Tailor Your Resume: Highlight your 8+ years of experience in healthcare/PBM, emphasizing achievements in product strategy, market analysis, business case development, and cross-functional collaboration. Use keywords from the job description.

• Prepare Your Portfolio: Select 2-3 key projects that showcase your strategic thinking, analytical skills, and ability to drive business outcomes. Ensure each example clearly articulates the problem, your solution, and quantifiable results.

• Research Express Scripts: Understand their market position, strategic priorities (especially in pharmacy services), and recent news. Familiarize yourself with Cigna's overall strategy.

• Practice Your Narrative: Be prepared to clearly articulate your experience, strategic approach, and why you are a strong fit for this Senior Advisor role, especially in a remote, cross-functional context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.