Product Owner - UX/UI (Híbrido: 50% presencial en Madrid)

📍 Job Overview

Job Title: Product Owner - UX/UI

Company: knowmad mood

Location: Madrid, Spain

Job Type: Full-Time

Category: Product Management / Operations

Date Posted: November 5, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (50% in-office)

🚀 Role Summary

• Product Vision & Strategy: Drive the strategic direction and evolution of digital products, ensuring alignment with overarching business objectives and market demands. This involves defining a clear product vision, crafting a compelling roadmap, and making critical prioritization decisions to maximize value delivery.

• Agile Product Ownership: Champion and implement Agile methodologies (Scrum/Kanban) to foster efficient development cycles. This includes meticulous management of the product backlog, breaking down complex requirements into actionable user stories with well-defined acceptance criteria, and facilitating key Agile ceremonies.

• Stakeholder Collaboration & Communication: Serve as the central liaison between diverse stakeholder groups, including business units, technology teams, UX/UI designers, and end-users. This requires exceptional communication skills to gather requirements, manage expectations, articulate the product vision, and ensure buy-in across all levels.

• UX/UI & Customer Centricity: Integrate a deep understanding of User Experience (UX) and User Interface (UI) principles, alongside customer journey mapping, to ensure the development of intuitive, user-friendly, and high-impact digital solutions that delight customers.

📝 Enhancement Note: This role is positioned as a Product Owner with a strong emphasis on UX/UI, suggesting a need to translate user-centric design principles into actionable development tasks. The hybrid nature and requirement for C1 English point to an international, collaborative environment. The focus on "maximizing value delivered in each iteration" and "measuring product impact" indicates a results-oriented approach aligned with modern product management best practices.

📈 Primary Responsibilities

• Product Backlog Management: Define, prioritize, and maintain the product backlog, ensuring it aligns with strategic business objectives and delivers maximum value in each development iteration.

• Requirements Definition: Elicit, analyze, and document functional requirements, translating them into clear, concise, and actionable user stories with well-defined acceptance criteria for development teams.

• Stakeholder Engagement: Collaborate closely with a wide range of stakeholders (business, technology, QA, DevOps, Architecture) to understand their needs, gather feedback, manage expectations, and ensure alignment on product vision and priorities.

• Agile Ceremonies Leadership: Lead and facilitate key Agile ceremonies, including backlog refinement sessions, sprint planning, sprint reviews, and retrospectives, fostering a collaborative and productive development environment.

• Product Roadmap Development: Define, maintain, and communicate the product roadmap, outlining key milestones, features, and release plans to provide strategic direction and transparency.

• Solution Validation: Validate that developed solutions meet specified business objectives and user needs through rigorous testing, user acceptance testing (UAT), and post-deployment monitoring.

• Impact Measurement & Continuous Improvement: Define key performance indicators (KPIs) and metrics to measure product impact, analyze performance data, and drive continuous improvement initiatives based on insights.

• Cross-Functional Communication: Facilitate seamless communication and understanding between technical and non-technical teams, ensuring clarity on product goals, progress, and challenges.

• User Experience Integration: Champion UX/UI principles and customer journey mapping throughout the product development lifecycle, ensuring user-centric design is a core consideration.

• Functional Testing & Deployment Support: Participate actively in functional testing, user validation, and support deployment activities to ensure successful product releases.

📝 Enhancement Note: The responsibilities clearly outline a hands-on Product Owner role deeply embedded within the software development lifecycle. The emphasis on "measuring product impact" and "promoting continuous improvement" suggests a data-driven approach, crucial for operations-minded candidates. The need to "facilitate a communication fluida between technical and functional profiles" highlights the importance of strong interpersonal and translation skills.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field is typically preferred for Product Owner roles, providing a foundational understanding of technology and business principles.

Experience: A minimum of 3 years of proven experience working as a Product Owner in software development projects is required, demonstrating practical application of product management principles and Agile methodologies.

Required Skills:

• Product Ownership Expertise: Minimum 3 years of experience specifically as a Product Owner, with a deep understanding of the role's responsibilities and best practices.

• Agile Methodologies: Proficiency in Agile frameworks such as Scrum and Kanban, including practical experience facilitating ceremonies like sprint planning, reviews, and retrospectives.

• Product Backlog Management: Demonstrated ability to effectively create, manage, prioritize, and groom a product backlog to align with strategic goals.

• User Story & Acceptance Criteria Definition: Strong capability in writing clear, concise, and testable user stories and defining acceptance criteria that guide development and QA efforts.

• Stakeholder Management: Excellent skills in identifying, engaging, and managing relationships with diverse stakeholders to gather requirements, build consensus, and ensure alignment.

• English Proficiency (C1): Essential for working in an international environment, requiring fluent verbal and written communication skills.

• UX/UI Principles: Foundational knowledge of user-centered design principles, usability best practices, and the importance of intuitive user interfaces.

• Customer Journey Mapping: Understanding of how to map and analyze customer journeys to identify pain points and opportunities for product improvement.

• Software Development Lifecycle (SDLC): Familiarity with the end-to-end software development process, including development, QA, DevOps, and architecture.

Preferred Skills:

• Product Roadmap Strategy: Experience in developing and communicating long-term product roadmaps.

• Data Analysis & Metrics: Ability to define, track, and analyze product performance metrics to drive decision-making.

• Cross-functional Team Collaboration: Proven success working effectively with cross-functional teams (e.g., developers, designers, QA, marketing).

• Technical Background: A degree or experience in a technical field can be advantageous for understanding development complexities.

• Certifications: Relevant certifications such as Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) can demonstrate a commitment to the discipline.

📝 Enhancement Note: The required skills strongly emphasize practical, hands-on experience in Agile product management, stakeholder communication, and a user-centric approach. The C1 English requirement is a critical filter for this international role. The preferred skills highlight an opportunity for candidates to showcase their strategic thinking and analytical capabilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Product Backlog Examples: Showcase examples of well-structured product backlogs, demonstrating prioritization techniques, backlog grooming processes, and alignment with strategic themes.

• User Story & Acceptance Criteria Samples: Provide tangible examples of user stories and their corresponding acceptance criteria, illustrating clarity, testability, and business value articulation.

• Agile Process Documentation: Include documentation or case studies that outline your experience with specific Agile frameworks (Scrum, Kanban), detailing your role in ceremonies and process optimization efforts.

• Stakeholder Management Case Studies: Present scenarios where you successfully managed complex stakeholder relationships, resolved conflicts, and achieved alignment on product direction.

• UX/UI Integration Evidence: Highlight projects where UX/UI principles and customer journey mapping directly influenced product design and development decisions, showcasing the impact on user satisfaction or business metrics.

Process Documentation:

• Workflow Design & Optimization: Document your approach to designing and optimizing development workflows, potentially including examples of process improvements implemented within an Agile context to enhance efficiency.

• Requirements Gathering & Analysis: Illustrate your methodology for gathering, analyzing, and documenting requirements, demonstrating how you transform business needs into actionable development tasks.

• Performance Measurement & Analysis: Detail how you define, track, and analyze key product metrics to measure success, identify areas for improvement, and report on product performance to stakeholders.

📝 Enhancement Note: For a Product Owner role, a portfolio is critical for demonstrating practical application of skills. The emphasis should be on tangible outcomes and process improvements. Candidates should be prepared to walk through specific examples of their work, highlighting their strategic thinking, problem-solving abilities, and impact on product success, particularly in relation to user experience and business value.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Owner with 2-5 years of experience in Madrid, Spain, with a C1 English level and hybrid work arrangement, the estimated salary range is approximately €35,000 - €50,000 per year, depending on specific experience and negotiation.

Benefits:

• Paid Vacation: 22 days of annual leave plus 2 additional days of personal leave, in addition to free days on December 24th and 31st.

• Permanent Contract: Full-time, permanent contract from day one, with the option for 12 or 14 monthly payments.

• Flexible Compensation: Access to a flexible benefits scheme including a restaurant card, childcare vouchers, health insurance, and training programs, offering tax advantages.

• Discount Club: Opportunities for discounts on technology, leisure activities, and further training.

• Continuous Learning: Access to Udemy Business, language courses, official certifications, and specialized technical training to support professional development.

• Career Development Plan: Structured support for career growth, specialization, or taking on new challenges within the organization.

• Integral Well-being: Programs focused on nutrition, physical activity, and emotional balance to support employee well-being.

• Work-Life Balance Support: Access to 24/7 personal and family assistance services.

• Inclusive Environment: Work within a diverse and multicultural team that values equal opportunities.

• Social Events: Regular social activities and events designed to foster team connection and camaraderie.

Working Hours: The role is full-time, with an implied standard working week of approximately 40 hours, as is typical for full-time positions. The hybrid model allows for flexibility in balancing office and remote work.

📝 Enhancement Note: The salary range is an estimate based on general market data for similar roles in Madrid. Actual compensation will depend on the candidate's specific qualifications, experience, and the company's internal compensation structure. The benefits package is comprehensive, highlighting knowmad mood's commitment to employee well-being, professional development, and work-life balance, which are attractive aspects for operations and product professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Digital Transformation Consulting. knowmad mood operates within the technology sector, focusing on helping organizations transform their businesses through digital solutions. This context implies a fast-paced, innovation-driven environment.

Company Size: Over 3,000 professionals. This indicates a large, established organization with significant resources, diverse projects, and established processes, offering opportunities for both specialization and broad exposure.

Founded: The founding date is not explicitly provided, but the company's size and scope suggest it has a solid history and experience in the market.

Team Structure:

• Product Teams: The Product Owner will work within product-focused teams, which typically comprise developers, QA engineers, DevOps specialists, architects, and potentially UX/UI designers.

• Cross-Functional Collaboration: Strong emphasis on collaboration between business stakeholders, technology teams, and product management to achieve shared goals.

• Reporting: The Product Owner likely reports into a Product Management lead or a Head of Product, with direct interaction with business unit leaders and development team leads.

Methodology:

• Agile Development: The company heavily utilizes Agile methodologies (Scrum, Kanban) for software development, emphasizing iterative delivery, flexibility, and continuous feedback.

• Data-Driven Decision Making: A focus on measuring product impact and promoting continuous improvement suggests that data analysis and insights play a key role in decision-making processes.

• Innovation & Collaboration: The company culture appears to foster innovation and teamwork, encouraging the transformation of ideas into tangible solutions.

Company Website: https://knowmadmood.teamtailor.com

📝 Enhancement Note: The company's size and focus on digital transformation suggest a dynamic environment where operations professionals can contribute to significant, impactful projects. The emphasis on Agile and data-driven approaches aligns well with the core principles of revenue and sales operations, even though this role is more product-centric.

📈 Career & Growth Analysis

Operations Career Level: This Product Owner role is positioned at a mid-level, requiring 2-5 years of experience. It offers significant autonomy in defining product direction and managing the backlog, serving as a crucial bridge between business strategy and technical execution. For operations professionals, this role represents a move towards product strategy and user-centric development, leveraging analytical and process-management skills in a new domain.

Reporting Structure: The Product Owner will report to a Product Management lead or a similar senior role within the product organization. They will work closely with development teams, QA, DevOps, and business stakeholders, requiring strong collaboration and influence across various functions.

Operations Impact: While not a direct "operations" role in the traditional sense (e.g., Sales Ops, Rev Ops), this position has a profound impact on business operations by shaping the digital products that enable business processes, drive customer engagement, and ultimately contribute to revenue generation. Success in this role directly influences the efficiency and effectiveness of internal and external business operations by delivering user-friendly and impactful software solutions.

Growth Opportunities:

• Product Leadership Specialization: Potential to grow into Senior Product Owner, Lead Product Owner, or Product Manager roles, taking on more complex products or larger product portfolios.

• UX/UI Expertise Development: Opportunity to deepen expertise in UX/UI design principles, customer journey mapping, and user research through hands-on experience and company-provided training.

• Agile Coaching & Process Improvement: Potential to become an Agile champion or Scrum Master, focusing on optimizing development processes and team dynamics.

• Cross-Functional Movement: The skills developed are transferable to other areas within technology and business, such as business analysis, project management, or even strategic GTM roles.

• International Exposure: Continuous work in an international setting provides valuable experience for roles with global scope.

📝 Enhancement Note: This role offers a unique opportunity for operations professionals to leverage their analytical, process-oriented, and strategic thinking skills in a product development context. The growth paths highlight a transition from tactical execution to strategic product leadership, with opportunities to influence the direction of digital products and their impact on business operations.

🌐 Work Environment

Office Type: Hybrid model, requiring 50% of the working time to be spent in the Madrid office. This indicates a blend of focused remote work and collaborative in-office sessions.

Office Location(s): Madrid, Spain. The specific office address is not detailed, but it is situated in a major business hub.

Workspace Context:

• Collaborative Environment: The office setting is designed to facilitate interaction, brainstorming, and team-based problem-solving, which is crucial for Agile ceremonies and cross-functional alignment.

• Technology & Tools: Employees will have access to the necessary technological infrastructure and software tools required for product development and collaboration within a modern tech company.

• Team Interaction: The hybrid model encourages regular face-to-face interaction with development teams, stakeholders, and colleagues, fostering strong working relationships and a sense of team cohesion.

Work Schedule: The role is full-time, implying a standard work week. The hybrid arrangement provides flexibility in managing personal and professional commitments, allowing for focused work periods at home and collaborative sessions in the office.

📝 Enhancement Note: The hybrid work model is a key feature, balancing flexibility with the benefits of in-person collaboration. For operations professionals, this blend can be ideal for deep-work tasks and team synchronization, supporting efficient workflow management.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and application, likely focusing on experience with Product Ownership, Agile methodologies, and English proficiency.

• Technical/Skills Interview: This stage will likely assess your practical experience in defining product backlogs, writing user stories, managing stakeholders, and understanding UX/UI principles. Expect scenario-based questions.

• Portfolio Review (if applicable): You may be asked to present specific examples from your portfolio, showcasing your work on product strategy, backlog management, or successful product iterations.

• Team/Cultural Fit Interview: An opportunity to meet with potential team members and hiring managers to assess your communication style, collaboration approach, and alignment with knowmad mood's culture.

• Final Interview: A discussion with senior leadership to finalize the offer, potentially covering strategic product thinking and long-term vision.

Portfolio Review Tips:

• Focus on Impact: For each example, clearly articulate the problem, your solution, the process you followed, and the measurable business impact or user value achieved.

• Showcase Process: Detail how you managed the product backlog, defined user stories, and collaborated with development teams. Highlight your Agile practices.

• Demonstrate User-Centricity: Explain how UX/UI considerations and customer journey insights influenced your decisions.

• Quantify Achievements: Use metrics and data whenever possible to demonstrate the success of your product initiatives.

• Prepare for Questions: Be ready to discuss challenges you faced, how you overcame them, and what you learned.

Challenge Preparation:

• Agile Scenario: Be prepared for a hypothetical scenario where you need to prioritize a backlog, handle conflicting stakeholder requests, or define user stories for a new feature.

• Product Strategy Discussion: Anticipate questions about defining a product vision, creating a roadmap, and identifying key success metrics.

• Communication Exercise: You might be asked to explain a technical concept to a non-technical audience or present a product update.

📝 Enhancement Note: Candidates should prepare to demonstrate not just theoretical knowledge but practical application of Product Owner responsibilities, with a strong emphasis on Agile execution, stakeholder communication, and user-centric design. The portfolio is key to substantiating claims about impact and process.

🛠 Tools & Technology Stack

Primary Tools:

• Product Management Platforms: Experience with tools like Jira, Confluence, Asana, or Trello for backlog management, sprint planning, and documentation.

• Agile Development Tools: Familiarity with platforms that support Scrum and Kanban workflows.

• Collaboration Suites: Proficiency in tools such as Microsoft Teams, Slack, or Google Workspace for daily communication and collaboration.

Analytics & Reporting:

• Analytics Platforms: Experience with tools like Google Analytics, Mixpanel, Amplitude, or similar for tracking user behavior, product adoption, and performance metrics.

• BI Tools (Basic Familiarity): Understanding of how to interpret data from Business Intelligence tools or dashboards for reporting on product KPIs.

CRM & Automation:

• CRM Systems (Basic Understanding): Awareness of how CRM data (e.g., Salesforce, HubSpot) can inform product strategy and user segmentation.

• Prototyping/Design Tools (Awareness): While not a designer, understanding the outputs from tools like Figma, Sketch, or Adobe XD is beneficial for UX/UI integration.

📝 Enhancement Note: While specific tools are not listed, a Product Owner is expected to be proficient with standard Agile project management software (like Jira) and collaboration tools. Familiarity with analytics platforms is crucial for measuring product impact, a key responsibility.

👥 Team Culture & Values

Operations Values:

• Innovation & Transformation: A strong drive to leverage technology for business transformation, encouraging creative problem-solving and the implementation of cutting-edge solutions.

• Collaboration & Teamwork: Emphasis on working together across disciplines and departments to achieve shared objectives, fostering a supportive and communicative environment.

• Agile Mindset: Commitment to Agile principles, valuing adaptability, iterative progress, continuous feedback, and sustainable development practices.

• Customer Centricity: A deep focus on understanding and meeting user needs, ensuring that product development prioritizes user experience and delivers tangible value.

• Excellence & Impact: A drive for high-quality delivery and a focus on measuring the real-world impact of products and solutions on business outcomes.

Collaboration Style:

• Cross-Functional Integration: Expect a highly collaborative style where Product Owners work hand-in-hand with development, QA, DevOps, business stakeholders, and design teams.

• Open Communication: An environment that encourages open dialogue, constructive feedback, and transparency in all communications.

• Process-Oriented: An appreciation for well-defined processes, particularly within Agile frameworks, while remaining adaptable to change and continuous improvement.

📝 Enhancement Note: The company culture appears to be a strong fit for operations professionals who value structured processes, data-driven decision-making, continuous improvement, and collaborative problem-solving within a dynamic technology environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing competing priorities and expectations from various stakeholders while maintaining a clear product vision.

• Rapid Technological Evolution: Staying abreast of emerging technologies and trends in UX/UI and software development to ensure products remain competitive and innovative.

• Agile Adaptation: Ensuring consistent application and adaptation of Agile methodologies across diverse teams and projects, especially in a large organization.

• Measuring ROI for UX: Quantifying the direct return on investment for UX/UI improvements and design decisions can sometimes be challenging but is crucial for demonstrating value.

Learning & Development Opportunities:

• Advanced Product Management: Opportunities to deepen skills in product strategy, market analysis, and growth hacking.

• UX/UI Specialization: Access to training and resources to become an expert in user experience design and research methodologies.

• Agile Certifications & Training: Support for obtaining advanced Agile certifications (e.g., SAFe, advanced Scrum certifications).

• Leadership Development: Programs focused on developing leadership capabilities for managing larger teams or more complex product portfolios.

📝 Enhancement Note: The challenges presented are typical for Product Owner roles and offer significant opportunities for growth. Operations professionals can leverage their problem-solving skills to navigate these challenges, while the learning opportunities support career advancement within product management or related fields.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to prioritize conflicting demands from different stakeholders. How did you approach it, and what was the outcome?" (Assesses stakeholder management, prioritization, and decision-making.)

• "How do you define and measure the success of a product feature? What metrics would you track for a new UX/UI enhancement?" (Evaluates analytical skills, data-driven approach, and understanding of impact measurement.)

• "Walk us through your process for translating business requirements into actionable user stories and acceptance criteria." (Tests understanding of core Product Owner tasks and Agile practices.) Company & Culture Questions:

• "What interests you about knowmad mood and this specific Product Owner role?" (Assesses research and genuine interest.)

• "How do you foster collaboration between technical and non-technical teams?" (Evaluates communication and interpersonal skills relevant to the role's liaison function.)

• "Describe your experience working in an Agile (Scrum/Kanban) environment. What is your preferred methodology and why?" (Gauges practical Agile experience and understanding.) Portfolio Presentation Strategy:

• Structure: Use the STAR method (Situation, Task, Action, Result) for case studies. Clearly define the product/feature, your role, the challenges, your specific actions, and the quantifiable results.

• Visuals: If possible, use mockups, screenshots, or diagrams to illustrate your points, especially when discussing UX/UI or roadmap elements.

• Focus on Process: Be ready to explain your thought process, how you made decisions, and how you collaborated with teams.

• Conciseness: Be clear and to the point, focusing on the most impactful aspects of your work.

📝 Enhancement Note: Candidates should prepare to articulate their experience using concrete examples, demonstrating their strategic thinking, problem-solving abilities, and understanding of Agile principles. A strong emphasis on how their work delivered measurable business value and improved user experience will be key.

📌 Application Steps

To apply for this operations-adjacent product role:

• Submit your application through the provided link on the knowmad mood careers page.

• Tailor your CV: Highlight your experience as a Product Owner, emphasizing your work with Agile methodologies, backlog management, user story creation, stakeholder engagement, and any UX/UI related projects. Quantify achievements wherever possible.

• Prepare your portfolio: Gather 2-3 strong examples of your work that showcase your product strategy, backlog prioritization, user story definition, and successful product iterations. Be ready to discuss the impact and your process.

• Practice interview questions: Rehearse answers to common Product Owner interview questions, focusing on scenario-based questions and behavioral examples. Prepare to discuss your understanding of UX/UI principles and customer journey mapping.

• Research knowmad mood: Understand their mission, values, and the types of digital transformation projects they undertake. Be prepared to articulate why you are a good cultural fit and how you can contribute to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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