Product Designer (Web & UX)

📍 Job Overview

Job Title: Product Designer (Web & UX)

Company: Thrillworks

Location: Ontario, Canada

Job Type: Fixed Duration Employee (FDE) / Temporary

Category: Product Design / UX/UI Design

Date Posted: September 16, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Design intuitive and visually compelling websites and digital experiences, translating business goals and user needs into effective interfaces.

• Develop wireframes, user flows, and interactive prototypes to map out user journeys and interface interactions.

• Create polished, responsive user interfaces optimized for both desktop and mobile platforms.

• Enhance usability and user satisfaction through proactive user feedback analysis and iterative testing.

• Ensure seamless development handoff by maintaining consistent design systems and providing clear documentation.

📝 Enhancement Note: This role is for a 3-month contract with a possibility for extension or permanent conversion, indicating a need for adaptable and high-performing candidates who can quickly integrate and demonstrate value. The "Fixed Duration Employee (FDE)" designation suggests a structured employment contract.

📈 Primary Responsibilities

• Conceptualize and design website layouts, user flows, wireframes, and interactive prototypes that align with strategic business objectives and user-centric principles.

• Develop visually appealing and highly functional responsive interfaces for both desktop and mobile devices, adhering to modern design standards.

• Drive usability improvements by actively soliciting, analyzing, and incorporating user feedback and testing results into design iterations.

• Maintain and evolve a consistent design component library to ensure brand coherence and streamline the development handoff process.

• Collaborate closely with cross-functional teams, including developers and project managers, to ensure designs are technically feasible and effectively implemented.

• Advocate for user needs throughout the product development lifecycle, ensuring accessibility and optimal user experience.

• Participate in brainstorming sessions and contribute innovative ideas for digital product enhancements and new features.

📝 Enhancement Note: The responsibilities emphasize a full-cycle design process, from initial ideation and wireframing to final polished interfaces and developer handoff. The focus on "improving usability through user feedback and testing" highlights a data-driven approach to design refinement.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience, is typically expected for mid-level design roles.

Experience: 2-5 years of professional experience in product design, with a significant focus on web design and UX/UI.

Required Skills:

• A robust portfolio showcasing strong website design, UX thinking, and a track record of creating intuitive digital experiences.

• High proficiency in design and prototyping tools, with a specific requirement for Figma.

• Demonstrated experience with responsive design principles and implementation across various devices.

• Solid understanding of typography, color theory, layout principles, and visual hierarchy.

• Knowledge of web accessibility standards (e.g., WCAG) and best practices for inclusive design.

• Excellent communication skills, with the ability to articulate design decisions clearly and persuasively.

• Proven ability to collaborate effectively with cross-functional teams, including developers and product managers. Preferred Skills:

• Experience with user research methodologies and usability testing.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to better inform design decisions.

• Experience in designing for SaaS platforms or complex web applications.

• Understanding of A/B testing and data analysis to inform design choices.

📝 Enhancement Note: The emphasis on a portfolio and specific tools like Figma suggests that practical application and tool proficiency are paramount. The mention of "communication and a collaborative approach" indicates a team-oriented environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse projects demonstrating end-to-end product design process for web applications.

• Clearly articulate the problem statement, user research, design process, challenges faced, and final outcomes for each project.

• Highlight specific contributions to user flows, wireframes, high-fidelity mockups, and interactive prototypes.

• Include examples of responsive design solutions and how accessibility was considered.

• Demonstrate proficiency with Figma, with examples of component libraries or design system elements if applicable. Process Documentation:

• For each portfolio project, clearly outline the design methodology employed (e.g., user-centered design, agile UX).

• Provide evidence of user feedback integration and how it influenced design iterations.

• Detail the collaboration process with developers, including how design assets and specifications were handed off.

• Illustrate how usability testing was conducted and how its findings were translated into design improvements.

📝 Enhancement Note: A strong portfolio is explicitly required, serving as the primary evaluation tool. Candidates should prepare to walk through their projects, explaining their thought process, design decisions, and the impact of their work, particularly focusing on collaboration and user-centric methodologies.

💵 Compensation & Benefits

Salary Range: Given the mid-level experience (2-5 years), location in Ontario, Canada, and the contract nature with potential for extension, a competitive salary range would be estimated between $90,000 - $120,000 CAD per year. This range accounts for the cost of living in Ontario and industry standards for UX/UI Designers with this level of experience.

Benefits:

• 100% Employer-Paid Health and Dental Premiums.

• Comprehensive Health Benefits from Day 1: 100% Prescription Drug Coverage, Extended Healthcare, 80% Dental, Vision Care, Life Insurance, Accidental Death & Dismemberment (AD&D), and Critical Illness Insurance.

• Paramedical Support: Up to $500 per practitioner, per person (e.g., Massage, Physio, Chiro).

• Flexible Wellness: $1,200 annual Health/Wellness Spending Account (HSA/WSA).

• Time Off: Minimum of 3 weeks vacation, 5 paid sick days, and paid leave for bereavement and jury duty.

Working Hours: The role is described as a 40-hour work week. As a fully remote position, there is an expectation of flexibility, but core availability during standard business hours in Ontario (e.g., EST) will likely be required for collaboration and meetings.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for Product Designers in Ontario, Canada, with 2-5 years of experience. The comprehensive benefits package is a significant draw, especially the Day 1 coverage and generous Health/Wellness Spending Account, which are highly valued by professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Thrillworks operates within the Technology sector, specifically focusing on digital acceleration and providing clients with competitive advantages through innovative solutions. Their specialties likely include web development, digital strategy, and potentially UX/UI design services.

Company Size: As indicated by the BambooHR careers portal and likely being a growing tech company, Thrillworks could range from 50-200 employees. This size often means a dynamic environment where individuals can have a significant impact, and cross-functional collaboration is common.

Founded: The founding date is not provided, but the company's focus on "digital acceleration" suggests a modern, forward-thinking organization established to meet current market demands.

Team Structure:

• The design team is likely composed of designers with varying specializations (e.g., UX, UI, Product Design).

• This role reports to a Hiring Manager, and will collaborate closely with developers and potentially product managers or other cross-functional colleagues.

• The emphasis on "Teamwork" and "Curiosity" suggests a collaborative structure where individuals are encouraged to share ideas and learn from each other. Methodology:

• Thrillworks emphasizes solving the "right problems" and realizing "innovative ideas and high-quality outputs," indicating a results-oriented and strategic approach to project execution.

• Their values of Teamwork, Curiosity, Courage, and Passion suggest a culture that encourages initiative, learning, and a commitment to excellence.

• The company promotes "clarity and autonomy," empowering employees to make decisions and contribute to the vision.

Company Website: https://thrillworks.com/ (Inferred from domain_derived)

📝 Enhancement Note: The company culture appears to be a blend of collaborative innovation and individual empowerment. The core values are central to their operations, suggesting that candidates who can demonstrate these traits will be a strong fit.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (2-5 years of experience). It involves taking ownership of design tasks, contributing to strategy, and working independently on defined projects. The contract nature with potential for extension or permanent conversion offers a unique career pathway.

Reporting Structure: The designer will report to a Hiring Manager and will work closely with developers and other team members. This structure allows for guidance and mentorship while also fostering autonomy in design execution.

Operations Impact: The Product Designer's work directly influences the client's digital presence and user experience, which in turn impacts client satisfaction, conversion rates, and overall business objectives. The role is crucial in translating client goals into tangible, user-friendly digital products.

Growth Opportunities:

• Skill Development: Opportunity to deepen expertise in UX/UI design, Figma, responsive design, and potentially user research through hands-on project work.

• Career Progression: Potential to transition from a 3-month contract to a permanent role, offering stability and further growth within Thrillworks. This could lead to Senior Product Designer roles or specialization in specific design areas.

• Exposure: Working on diverse client projects provides broad exposure to different industries and design challenges, enhancing professional development.

• Leadership Potential: Demonstrating strong design leadership, collaboration, and strategic thinking could open doors to mentorship opportunities or team lead positions in the future.

📝 Enhancement Note: The contract-to-permanent possibility is a significant growth factor. Candidates should focus on showcasing their ability to deliver high-quality work quickly and integrate seamlessly into the team, demonstrating potential for long-term contribution.

🌐 Work Environment

Office Type: The position is advertised as Fully Remote, with no requirement for on-site presence. This offers significant flexibility and autonomy.

Office Location(s): While the role is remote, the requirement to be based in Ontario, Canada, suggests that Thrillworks may have a primary office in Ontario or caters to a client base within that region. This also implies adherence to Canadian labor laws and tax regulations.

Workspace Context:

• Remote Collaboration: Expect to use digital collaboration tools for communication, design reviews, and team meetings. Proficiency in these tools is essential.

• Technology Access: As a remote role, candidates will need a reliable internet connection and a suitable workstation to perform their duties effectively. The company likely provides access to necessary software licenses.

• Team Interaction: While remote, the company emphasizes teamwork and collaboration, suggesting regular virtual touchpoints and opportunities for interaction with colleagues.

Work Schedule: A standard 40-hour work week is expected. While remote work offers flexibility, maintaining availability during core business hours in Ontario is crucial for synchronous collaboration and client-facing activities.

📝 Enhancement Note: The fully remote nature, combined with the Ontario requirement, indicates a focus on talent acquisition within a specific geographic region while offering the flexibility of remote work. Candidates should highlight their experience and comfort working effectively in a remote, collaborative setting.

📄 Application & Portfolio Review Process

Interview Process:

1. Screening Interview: Conducted by HR, focusing on communication style, self-discipline, background, and salary expectations. Be prepared to discuss your work habits and how you manage your time and tasks independently.

2. Hiring Manager Interview: Technical deep-dive into your core design capabilities and experience. Expect questions about your design process, problem-solving skills, and specific technical knowledge relevant to web and UX design.

3. Team & Values Interview: Meet with potential cross-functional colleagues (e.g., developers) to assess your collaborative style and alignment with Thrillworks' core values (Teamwork, Curiosity, Courage, Passion).

4. Background & Reference Checks: Standard verification of employment history, performance, and completion of a Criminal Background Check and Global Sanctions Check.

Portfolio Review Tips:

• Curate Strategically: Select projects that best represent your skills in web design, UX thinking, Figma proficiency, and responsive design. Prioritize projects that showcase problem-solving and user-centric approaches.

• Tell a Story: For each project, clearly articulate the challenge, your role, the process you followed, the solutions you designed, and the impact of your work. Use visuals effectively to demonstrate your design choices.

• Highlight Collaboration: Be ready to discuss how you worked with developers and other stakeholders, emphasizing clear communication and smooth handoffs.

• Demonstrate Figma Mastery: Be prepared to discuss specific features or workflows you utilize in Figma that enhance efficiency or design quality.

• Address Accessibility: Clearly explain how you incorporated accessibility principles into your designs.

Challenge Preparation:

• While not explicitly mentioned as a separate stage, expect that the Hiring Manager or Team interview may include design challenges or scenario-based questions to assess your problem-solving abilities and design thinking in real-time.

• Practice articulating your design process concisely and confidently.

• Prepare examples of how you've demonstrated Thrillworks' values (Teamwork, Curiosity, Courage, Passion) in previous roles.

📝 Enhancement Note: The interview process is structured to assess not only technical skills but also cultural fit and self-management, crucial for a remote role. A well-prepared and compelling portfolio walk-through is essential for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly required for UI design, wireframing, and prototyping. Candidates must demonstrate advanced proficiency.

• Prototyping Tools: While Figma is specified, experience with other prototyping tools is beneficial.

• Wireframing Tools: Figma, Sketch, Adobe XD, or similar.

Analytics & Reporting:

• While not directly required for the designer, an understanding of how analytics tools (e.g., Google Analytics, Hotjar) inform user behavior and design decisions is advantageous. CRM & Automation:

• Not directly relevant to this design role, but understanding how user interfaces integrate with backend systems can be beneficial.

📝 Enhancement Note: Figma is the cornerstone of the required toolset. Candidates should be prepared to discuss their experience with Figma in detail, including its features for collaboration, prototyping, and design system management.

👥 Team Culture & Values

Operations Values:

• Teamwork: A strong emphasis on working together towards a common goal, acting as a unified team ("ONE"). Expect a collaborative design and development process.

• Curiosity: A drive to learn, explore, and continuously improve. This suggests an environment where asking questions and seeking new knowledge is encouraged.

• Courage: Willingness to take calculated risks, challenge the status quo, and openly acknowledge and learn from mistakes. This fosters innovation and growth.

• Passion: A deep care for the challenges, the outcomes, and personal contributions. This implies a team that is dedicated and invested in their work.

Collaboration Style:

• Cross-functional Integration: Expect close collaboration with developers, project managers, and potentially other designers to ensure holistic product development.

• Open Communication: The values suggest an environment where feedback is shared constructively, and ideas can be debated openly.

• Autonomy with Support: While autonomy is valued, the emphasis on teamwork and supportive managers indicates that help and guidance are available when needed.

📝 Enhancement Note: Candidates should prepare to articulate how their personal work style aligns with these four core values, providing specific examples from past experiences. Demonstrating a proactive and collaborative attitude will be key.

⚡ Challenges & Growth Opportunities

Challenges:

• Remote Collaboration Dynamics: Effectively contributing and collaborating in a fully remote setting requires strong communication and self-management skills.

• Balancing Design Vision with Technical Constraints: Translating creative ideas into feasible designs within technical limitations will be an ongoing challenge.

• Incorporating Diverse User Feedback: Synthesizing feedback from various stakeholders and users into cohesive design improvements can be complex.

• Adapting to Client Needs: Working on client projects means adapting designs to meet specific client goals, brand guidelines, and user bases.

Learning & Development Opportunities:

• Deepening UX/UI Expertise: Gain hands-on experience across a range of projects, honing skills in user research, interaction design, and visual design.

• Mastering Figma: Further develop advanced techniques and best practices within Figma for efficient and effective design workflows.

• Exposure to Diverse Projects: Work on different types of web applications and digital experiences for various clients, broadening your design portfolio and problem-solving capabilities.

• Potential for Permanent Role: The possibility of conversion to a permanent position offers a pathway for sustained career growth and development within Thrillworks.

📝 Enhancement Note: The challenges presented are typical for a remote product designer role. Framing how you overcome these challenges with examples of your problem-solving skills will be beneficial during interviews.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with business goals in your design process. How did you approach it, and what was the outcome?" (Assesses strategic thinking and problem-solving)

• "How do you ensure your designs are accessible and inclusive? Can you provide an example?" (Assesses commitment to best practices and user empathy)

• "Walk me through your process for creating a responsive web design. What tools and considerations are most important to you?" (Assesses technical proficiency and process)

• "Describe a challenging collaboration experience with a developer. How did you resolve it?" (Assesses teamwork and communication skills) Company & Culture Questions:

• "How do your personal values align with Thrillworks' values of Teamwork, Curiosity, Courage, and Passion?" (Assesses cultural fit)

• "What interests you most about this specific role and Thrillworks?" (Assesses motivation and research)

• "How do you approach receiving and giving constructive feedback?" (Assesses collaborative spirit and growth mindset) Portfolio Presentation Strategy:

• Concise Storytelling: For each project, aim for a 3-5 minute overview that highlights the problem, your solution, and the impact.

• Visual Emphasis: Use clear, high-quality visuals of your wireframes, mockups, and prototypes.

• Interactive Demo: If possible, prepare a brief live demo of an interactive prototype in Figma to showcase your skills.

• Focus on Process: Be ready to discuss your design decisions at each stage, especially how user feedback and technical considerations influenced your work.

• Quantify Impact: Wherever possible, use metrics or qualitative feedback to demonstrate the success of your designs.

📝 Enhancement Note: Be prepared to demonstrate not just what you designed, but why you designed it that way, and how your work contributed to business objectives and user satisfaction.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Thrillworks careers page.

• Portfolio Customization: Tailor your portfolio to highlight projects that best demonstrate your expertise in web design, UX/UI, and Figma, aligning with the responsibilities outlined in the job description.

• Resume Optimization: Ensure your resume clearly articulates your 2-5 years of experience, specific design skills (Figma, responsive design, wireframing), and any achievements related to improving user experience or achieving business goals.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and how you embody Thrillworks' core values. Prepare specific examples for potential behavioral and technical questions.

• Company Research: Familiarize yourself with Thrillworks' mission, services, and any recent projects or news to demonstrate genuine interest and understanding of their business.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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