Product Designer (Mid-Level)

📍 Job Overview

Job Title: Product Designer (Mid-Level)

Company: Airtasker

Location: Sydney, New South Wales, Australia

Job Type: Full-Time

Category: Product Design / GTM Operations

Date Posted: 2026-05-29

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive end-to-end product design ownership, from problem definition through to shipped solutions, collaborating closely with Product Managers, Engineers, and Product Marketing.

• Apply a product-first mindset, contributing to roadmap decisions, scope definition, and success metric establishment, beyond just visual design.

• Champion a "build, ship, learn" philosophy, leveraging rapid prototyping and AI to accelerate iteration cycles and user feedback integration.

• Navigate and innovate within real-world constraints (time, scope, resourcing, tech debt) to deliver high-quality outcomes efficiently.

• Proactively identify and implement AI opportunities within the product and the design process to enhance user experience and internal workflows.

📝 Enhancement Note: While this is a Product Designer role, its emphasis on cross-functional collaboration, understanding business objectives, and driving product to market makes it highly relevant to GTM Operations professionals who focus on the go-to-market strategy and execution of product features. The requirement to think about success metrics and roadmap contributes to the operationalization of product strategy.

📈 Primary Responsibilities

• Own and manage the entire product design lifecycle for assigned problem spaces, from initial research and concept development to final implementation and post-launch analysis.

• Collaborate effectively with product management to define project scope, user stories, and key performance indicators (KPIs) that align with business objectives.

• Conduct user research, including discovery, prototyping, and testing, to deeply understand user needs and validate design hypotheses.

• Develop and iterate on user interfaces (UIs) and user experiences (UXs) across iOS, Android, and responsive web platforms, ensuring a balance of aesthetic quality and functional pragmatism.

• Contribute to and leverage the Airtasker Design System, ensuring consistency, scalability, and raising the overall design quality bar.

• Utilize AI tools to rapidly prototype solutions, explore design variations, and potentially generate front-end code snippets, accelerating the design-to-development pipeline.

• Participate actively in design reviews, providing and receiving constructive feedback to refine solutions and ensure optimal execution.

• Formulate and articulate views on product strategy, roadmap priorities, and trade-offs, demonstrating a holistic understanding of the product's business context.

• Work closely with engineers to ensure design specifications are accurately translated into functional and high-quality product features.

📝 Enhancement Note: The emphasis on "owning problem spaces end-to-end" and "bringing a product mindset" indicates a need for a candidate who can operate with a degree of autonomy and strategic thinking, typical of mid-level roles in fast-paced environments. The integration of AI into the design process is a forward-looking requirement, signaling Airtasker's commitment to leveraging emerging technologies.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating a deep understanding of design principles and practical application is paramount.

Experience: 4-5 years of professional experience in product design, with a proven track record of delivering user-centered solutions.

Required Skills:

• Proven experience in end-to-end product design, from user research and ideation to high-fidelity mockups and interactive prototyping.

• Proficiency in Figma for interface design, prototyping, and collaboration.

• Experience designing for multiple platforms, including iOS, Android, and responsive web.

• Strong understanding and application of design system principles and best practices.

• Demonstrated ability to conduct qualitative user research, including user interviews, usability testing, and heuristic evaluations.

• Experience collaborating effectively with cross-functional teams, including Product Managers, Engineers, and Product Marketing Managers.

• Ability to work autonomously and make independent decisions within defined project constraints.

• A strong product mindset, with the ability to contribute to strategic discussions around roadmap, scope, and success metrics.

Preferred Skills:

• Familiarity with marketplace dynamics and platform business models.

• Experience with AI-powered design tools or workflows.

• Basic understanding of front-end development concepts to facilitate collaboration with engineers.

• Experience contributing to or evolving existing design systems.

📝 Enhancement Note: The requirement for 4-5 years of experience aligns with a mid-level designation, suggesting a need for candidates who can operate with some independence while still benefiting from mentorship. The explicit mention of AI integration signifies a key differentiator for candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 distinct product design projects.

• Each project should clearly articulate the problem statement, your role and contributions, the design process followed (research, ideation, prototyping, testing, iteration), and the final solution.

• Demonstrate visual interface design skills through high-fidelity mockups and examples of UI elements.

• Include case studies that highlight your ability to work within constraints and deliver measurable outcomes.

• Showcase examples of how you've leveraged user research to inform design decisions and iterate on solutions.

• Evidence of collaboration with cross-functional teams, ideally with examples of communication or joint problem-solving.

• Projects that demonstrate experience with mobile (iOS/Android) and responsive web design.

Process Documentation:

• The portfolio should implicitly or explicitly detail your approach to design processes, including:

  • Workflow for conducting user research and translating insights into design.

  • Methods for rapid prototyping and testing with users.

  • Strategies for iterating on designs based on feedback and data.

  • How you approach problem-solving within defined project constraints (time, scope, resources).

  • Examples of how you've integrated AI into your design workflow to enhance efficiency or explore new possibilities.

📝 Enhancement Note: For a mid-level Product Designer, a portfolio is crucial. It should not only display visual design skills but also demonstrate a robust understanding of the design process, problem-solving capabilities, and the ability to collaborate and deliver impact. The emphasis on AI integration means portfolios showcasing this will stand out.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level Product Designer with 4-5 years of experience in Sydney, Australia, the estimated salary range is AUD $100,000 - $140,000 per annum. This estimate considers the cost of living in Sydney, the company's likely positioning within the tech industry, and the specified experience level.

Benefits:

• Hybrid Working: Flexibility to balance remote and in-office work.

• Airtime: Dedicated meeting-free Fridays for focused work and personal growth.

• Recharge Days: Quarterly company-wide recharge days (equivalent to 4 additional leave days per year) for self-care.

• Wellbeing Support: Access to an Employee Assistance Program offering confidential support from GPs, dieticians, and mental health specialists.

• Airpowerment Fund: A $200 annual allowance for health and wellbeing expenses.

• Airtasker Credits: $1000 worth of credits annually to use on the Airtasker platform.

• Fair and Equitable Pay: Commitment to competitive compensation reviewed annually against industry data.

• Tenure Leave: Additional paid leave for long-term employees, starting from the 3rd anniversary.

• DAREtasker: Opportunity to join the Diversity, Equity and Inclusion committee.

• Celebration Swap: Ability to swap national/state holidays for those that are personally significant.

• Learning and Development: Investment in professional growth through programs and budget allowances.

• 360 Performance Reviews: Annual feedback process for recognition and growth.

• Volunteer Leave: One day per year to volunteer for a cause of personal passion.

• Awards: Recognition through quarterly Values Awards and periodic Go-Getter Spirit Awards.

• Vibe Committee: Participation in events organized to foster team connection.

• Birthday Leave: An extra day of leave during birthday week.

Working Hours: Standard full-time hours are assumed to be around 40 hours per week, with the "Airtime" initiative providing dedicated focus time and meeting-free Fridays, indicating a focus on efficient work rather than strict time-tracking.

📝 Enhancement Note: The salary range is an estimate based on market data for Sydney, Australia, considering the role's mid-level designation and the typical compensation for Product Designers in the tech sector. Airtasker's benefits package is extensive and emphasizes employee wellbeing, growth, and recognition, which are key factors for attracting and retaining talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Marketplace Platform. Airtasker operates in the gig economy and services marketplace sector, connecting individuals for various tasks. This industry is characterized by rapid innovation, user-centricity, and a focus on scalability and trust.

Company Size: Airtasker is a publicly listed company with a significant presence. The exact employee count isn't provided, but its operational scope suggests a medium to large organization within the tech space. This size typically means established processes but also opportunities for impact.

Founded: Airtasker was founded in 2011. This history indicates a mature company with established market presence and operational experience, likely having navigated various growth stages and technological shifts.

Team Structure:

• The Product Design team likely operates within a broader Product department, collaborating closely with Product Management, Engineering, and Product Marketing.

• Designers are integrated into cross-functional "squads" or "pods," working on specific product areas or features.

• The reporting structure would likely involve a Design Manager or Head of Design, providing career guidance and oversight.

Methodology:

• Data-Driven Decision Making: Emphasis on using data and user research to inform product decisions.

• Agile Development: Likely employs agile methodologies, focusing on iterative development, continuous feedback, and rapid releases.

• User-Centricity: A strong focus on understanding and serving the needs of both task requesters and taskers.

• AI Integration: A stated commitment to exploring and incorporating AI into both the product and internal processes to drive efficiency and innovation.

Company Website: https://www.airtasker.com

📝 Enhancement Note: Airtasker's focus on empowering people and realizing the value of skills suggests a culture that values individual contribution and growth. The company's established history implies a degree of stability while its tech-centric nature points to a dynamic and innovative environment. The emphasis on AI indicates a forward-thinking approach to product development and operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer. This role sits between junior and senior levels, requiring a solid foundation in design principles and execution, coupled with the ability to take ownership of projects and contribute to strategic discussions. The expectation is for the individual to be largely autonomous on their assigned tasks, capable of problem-solving independently, and able to mentor or guide more junior team members as needed.

Reporting Structure: The Product Designer will report to a Design Manager or potentially a Head of Product Design. They will work within cross-functional teams, reporting functionally to their design manager for craft and career development, and to Product Managers for project delivery and priorities within their specific product squads.

Operations Impact: This role has a direct impact on the user experience and functionality of the Airtasker platform. By designing intuitive, efficient, and engaging features, the Product Designer contributes to:

• Increased user acquisition and retention for both task requesters and taskers.

• Improved platform engagement and task completion rates.

• Enhanced user satisfaction and trust in the Airtasker brand.

• The successful go-to-market of new features and product enhancements, directly influencing revenue and growth.

Growth Opportunities:

• Design Craft Advancement: Opportunities to deepen expertise in UI/UX design, user research methodologies, and advanced prototyping techniques.

• Product Strategy Contribution: Progression to influencing product roadmaps and strategy through strong user advocacy and business acumen.

• AI Specialization: Developing expertise in leveraging AI for design innovation and process optimization.

• Leadership Potential: Potential to move into Senior Product Designer roles, lead design initiatives, or transition into management roles.

• Cross-functional Exposure: Gaining broader experience in product management, engineering collaboration, and marketing alignment.

• Design System Development: Contributing to the evolution and expansion of the Airtasker Design System.

📝 Enhancement Note: The mid-level designation suggests a focus on developing autonomy and strategic contribution. Airtasker's emphasis on learning and development, coupled with its AI-curious approach, provides a fertile ground for career progression in modern product design practices.

🌐 Work Environment

Office Type: Hybrid. Airtasker offers a hybrid working model, allowing employees to choose the environment that best suits their work style and productivity. This implies a blend of remote work and in-office collaboration.

Office Location(s): Sydney, New South Wales, Australia. Specific office details regarding amenities or accessibility for operations professionals are not provided but can be inferred to be a professional corporate environment conducive to collaboration.

Workspace Context:

• Collaborative Hub: The office space is likely designed to facilitate collaboration, team meetings, and design critiques, supporting the hybrid model.

• Technology-Enabled: Access to necessary design software (Figma), collaboration tools, and potentially AI-powered design resources.

• Cross-functional Interaction: Opportunities for spontaneous and planned interactions with Product Managers, Engineers, and other stakeholders, fostering a cohesive product development culture.

• Focus on Productivity: The "Airtime" initiative (meeting-free Fridays) suggests a culture that values deep work and minimizes unnecessary interruptions.

Work Schedule: While standard full-time hours apply (assumed 40 hours/week), the hybrid model and "Airtime" initiative allow for flexibility. The focus is on delivering results and maintaining productivity, rather than strict adherence to a rigid schedule, which is advantageous for deep design work.

📝 Enhancement Note: The hybrid model and emphasis on "Airtime" suggest a progressive work environment that prioritizes employee autonomy and work-life balance while ensuring effective collaboration and productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application & Screening: Review of resume and portfolio for essential qualifications and experience.

• Hiring Manager/Recruiter Call: Discussion to assess cultural fit, motivation, and initial understanding of the role.

• Design Challenge/Portfolio Presentation: This is likely a key stage where candidates present their portfolio, discuss their process, and potentially tackle a small design problem or scenario. Emphasis will be on how you approach problems, your design thinking, and your ability to integrate AI.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess collaboration skills, technical understanding, and product mindset.

• Final Interview: Potentially with a senior leader (e.g., Head of Product, CPO) to discuss strategic alignment and long-term potential.

Portfolio Review Tips:

• Structure for Impact: Organize your portfolio to tell a compelling story for each project. Clearly outline the problem, your role, your process, and the impact (quantifiable where possible).

• Highlight AI Integration: Specifically showcase any projects or examples where you've used AI in your design process or incorporated AI features into a product. Explain the benefits and your learnings.

• Demonstrate Process: Detail your research, ideation, and iteration methodologies. Show how you arrive at solutions.

• Showcase Constraints & Solutions: Present examples of how you've successfully delivered high-quality work within real-world constraints (time, scope, technical limitations).

• Visual Polish: Ensure your mockups and prototypes are high-fidelity and visually appealing, reflecting attention to detail.

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most relevant projects for this role.

Challenge Preparation:

• Understand Airtasker: Research Airtasker's business model, target audience (task requesters and taskers), and competitive landscape. Understand their mission and values.

• AI Thinking: Be ready to discuss how you envision AI impacting the Airtasker platform or your design workflow. Think about practical applications.

• Problem-Solving Framework: Have a clear framework for approaching design challenges, focusing on user needs, business goals, and technical feasibility.

• Communication: Practice articulating your design decisions clearly and concisely, explaining the "why" behind your choices.

📝 Enhancement Note: The interview process is expected to be thorough, with a strong emphasis on portfolio review and practical application of design skills, particularly concerning AI integration and working within constraints. Candidates should prepare to demonstrate their "product mindset" and collaborative abilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI/UX design, prototyping, and collaboration, expected to be used extensively.

• Prototyping Tools: While Figma has strong prototyping capabilities, familiarity with other specialized tools may be beneficial.

• AI Design Tools: Proficiency or demonstrated willingness to learn and utilize emerging AI tools for ideation, asset generation, or rapid prototyping.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, or Amplitude for understanding user behavior and product performance.

• A/B Testing Tools: Experience with platforms for testing design variations to optimize outcomes.

• Data Visualization Tools: Ability to interpret data presented in dashboards to inform design decisions.

CRM & Automation:

• While not a direct requirement for Product Design, understanding how design impacts CRM and automation workflows can be beneficial for cross-functional alignment.

📝 Enhancement Note: Proficiency in Figma is a must. The emphasis on AI suggests that familiarity with or a strong aptitude for learning AI-powered design tools will be a significant advantage.

👥 Team Culture & Values

Operations Values:

• Empowerment: Fostering an environment where individuals can realize the full value of their skills and contribute meaningfully.

• Curiosity & Learning: Encouraging a continuous learning mindset, particularly around new technologies like AI, and embracing feedback for growth.

• Resourcefulness & Pragmatism: Finding creative solutions within real-world constraints and prioritizing impactful outcomes.

• Collaboration: Working effectively across functions to achieve shared goals and build a cohesive product experience.

• User-Centricity: Deeply understanding and prioritizing the needs of the Airtasker community.

• Impact-Driven: Focusing on measurable outcomes and the "why" behind the work, not just task completion.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in cross-functional teams, contributing to discussions beyond just visual design.

• Open Feedback Culture: Encouraging constructive feedback in design reviews and other forums to elevate the quality of work.

• Shared Ownership: A collaborative approach where teams share responsibility for product success.

• Agile & Iterative: Working in iterative cycles, with frequent communication and adaptation based on feedback and learnings.

📝 Enhancement Note: Airtasker's stated values of "empowering people" and "realizing the full value of their skills" suggest a culture that supports individual growth and contribution. The emphasis on AI and learning points to an innovative and adaptable team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Pragmatism and Quality: Consistently delivering high-quality designs while working within tight deadlines and resource constraints.

• Integrating AI Effectively: Identifying and implementing AI solutions that genuinely enhance the product and design process without becoming a gimmick.

• Navigating Marketplace Dynamics: Understanding and designing for the unique needs and complexities of a two-sided marketplace.

• Evolving Design System: Contributing to and maintaining a design system that scales with the company's growth and product evolution.

• Remote/Hybrid Collaboration: Ensuring effective communication and collaboration across a hybrid team.

Learning & Development Opportunities:

• AI in Design: Opportunities to become a subject matter expert in leveraging AI tools and methodologies within the design field.

• Product Strategy: Deepening involvement in product strategy, roadmap planning, and business impact analysis.

• Marketplace Design: Gaining specialized expertise in designing for marketplace platforms.

• Leadership Skills: Developing mentorship and leadership capabilities through project ownership and team interaction.

• Continuous Skill Enhancement: Access to learning programs, budget allowances, and peer learning to stay current with design trends and technologies.

📝 Enhancement Note: The role offers significant opportunities for growth in areas like AI integration and marketplace design, which are highly relevant in today's tech landscape. The challenges are typical of a fast-paced tech company and provide excellent learning experiences.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to deliver a high-quality design with significant constraints (time, scope, technical debt). How did you approach it, and what was the outcome?" (Focus on problem-solving, resourcefulness.)

• "How would you approach identifying opportunities to integrate AI into the Airtasker platform or your own design process? Can you provide a specific example?" (Focus on AI curiosity, product thinking.)

Company & Culture Questions:

• "What excites you about Airtasker's mission and how do you see your design skills contributing to it?" (Focus on alignment with company values.)

• "How do you approach collaborative design, especially within a hybrid work environment? Describe your experience with design reviews." (Focus on collaboration style, feedback.)

Portfolio Presentation Strategy:

• Storytelling: Frame each project as a narrative with a clear beginning (problem), middle (process/solution), and end (impact).

• Highlight AI: Dedicate specific slides or talking points to any AI integration in your projects. Explain the "how" and "why."

• Focus on Process: Emphasize your thought process, decision-making, and how you navigated challenges. Show, don't just tell.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs.

• Be Concise: Prepare to present key projects within a given timeframe, focusing on the most relevant aspects for Airtasker.

📝 Enhancement Note: Interviewers will likely probe for a strong understanding of the design process, the ability to work pragmatically, and a genuine interest in leveraging AI. Candidates should be prepared to articulate their strategic thinking and collaborative capabilities.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on jobs.ashbyhq.com.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating end-to-end ownership, AI integration, and experience with marketplace dynamics if possible. Emphasize your process and impact.

• Resume Optimization: Ensure your resume clearly outlines your 4-5 years of product design experience, proficiency in Figma, and any experience with AI in design or product. Use keywords from the job description.

• Prepare Your Narrative: Practice presenting your portfolio, focusing on your problem-solving approach, design thinking, and how you've delivered value within constraints. Be ready to discuss your AI curiosity and product mindset.

• Company Research: Thoroughly research Airtasker's product, mission, values, and recent news. Understand their user base and the competitive landscape to better tailor your responses during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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