Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Scotiabank

Location: Toronto, Ontario, Canada

Job Type: Full-time

Category: Product Design / UX/UI Design

Date Posted: June 09, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drives the end-to-end design process for Scotiabank's digital business banking platforms, focusing on delivering continuous business value.

• Translates user research and insights into intuitive user flows, wireframes, prototypes, and high-fidelity mockups for responsive web and mobile applications.

• Collaborates closely with agile product and technology teams throughout the product lifecycle, actively contributing to roadmap evolution and design feasibility.

• Acts as a key advocate for the customer experience, ensuring designs meet accessibility and inclusive design principles while championing the vision to stakeholders.

📝 Enhancement Note: This role is situated within the Global Transaction Banking (GTB) division, which focuses on payments and treasury solutions for business clients. The Product Designer will be instrumental in modernizing and enhancing these digital platforms, directly impacting operational efficiency and client experience within the financial services sector. The emphasis on "early and continuous delivery of business value" highlights a strong agile and iterative design approach.

📈 Primary Responsibilities

• Lead the design of digital experiences for Scotiabank's online business banking platforms across responsive web and mobile channels.

• Conduct user research, conceptualization, and user journey mapping to translate complex business requirements into user-centered design solutions.

• Develop detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups using industry-standard design tools.

• Collaborate with Product Managers, Engineers, and other stakeholders in agile ceremonies to ensure design intent is clearly communicated and design solutions are technically feasible.

• Facilitate and participate in co-creation sessions, design thinking workshops, and usability testing to gather feedback and iterate on designs.

• Champion accessibility and inclusive design best practices to ensure all digital products are usable by a diverse range of users.

• Contribute to the creation and maintenance of design documentation, style guides, and component libraries to ensure consistency and scalability across platforms.

• Actively participate in design reviews, providing and receiving constructive feedback to elevate the quality of design output.

• Support a culture of continuous learning and improvement within the design and agile teams, sharing insights and advocating for user-centered design principles.

📝 Enhancement Note: The responsibilities emphasize a full-stack design role within an agile framework, requiring deep engagement from initial discovery through to final implementation support. The mention of "evolving the product roadmap" suggests a strategic contribution beyond just execution, requiring the designer to influence product direction based on user needs and business objectives.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical work experience. Experience:

• A minimum of 3+ years of professional experience in UI/UX design, with a strong portfolio demonstrating end-to-end design process for digital products.

• Proven experience working within agile development environments and familiarity with product development lifecycle stages.

• Demonstrated experience in translating user insights into user flows, wireframes, prototypes, and high-fidelity mockups. Required Skills:

• UI/UX Design: Deep understanding of user-centered design principles, interaction design, and visual design.

• Design Tools Proficiency: Expert-level skills in industry-standard design and prototyping software such as Figma, Sketch, or Adobe Creative Suite.

• Wireframing & Prototyping: Ability to quickly create low-fidelity wireframes and interactive prototypes to test concepts and user flows.

• User Research & Usability Testing: Experience in planning, conducting, and synthesizing user research and usability testing to inform design decisions.

• Agile Methodology: Familiarity with agile frameworks (Scrum, Kanban) and experience working collaboratively within cross-functional agile teams.

• Accessibility & Inclusive Design: Strong knowledge of WCAG guidelines and principles of inclusive design.

• Stakeholder Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions and rationale to diverse audiences, including technical teams and business stakeholders.

Preferred Skills:

• Financial Services/Banking Industry Experience: Prior exposure to designing digital products within the banking or financial services sector.

• Collaboration Tools: Proficiency with collaboration tools like MURAL and documentation tools like Confluence.

• Responsive & Mobile Design: Experience designing for diverse screen sizes and platforms, including responsive web and native mobile applications.

• Spanish Fluency: Ability to communicate effectively in Spanish, given the GTB team's focus on the Americas.

• Data-Informed Design: Interest and experience in leveraging data analytics and user behavior metrics to drive design improvements.

📝 Enhancement Note: The requirements highlight a blend of core design skills and specific industry/methodology knowledge. The emphasis on "equivalent practical experience" suggests flexibility in educational background if a strong portfolio and relevant experience are present. Spanish fluency is noted as a strong asset, indicating potential for international collaboration within the GTB division.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 end-to-end product design projects, with a clear emphasis on the user-centered design process.

• Demonstrate your role and contributions in each project, highlighting your problem-solving approach, design decisions, and the impact of your work.

• Include examples of user research, wireframes, user flows, prototypes, and high-fidelity mockups.

• Showcase your ability to iterate on designs based on feedback and testing.

• Projects should ideally reflect experience with digital platforms, ideally within a financial or complex enterprise context. Process Documentation:

• Be prepared to discuss your design process in detail, including how you approach problem definition, user research, ideation, prototyping, testing, and iteration.

• Highlight your experience with agile methodologies and how you integrate design into agile sprints.

• Provide examples of how you have collaborated with product managers, engineers, and other stakeholders to bring designs to life.

• Be ready to explain how you ensure designs meet accessibility standards and contribute to an inclusive user experience.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary evidence of design capabilities. Applicants should curate projects that clearly articulate their design thinking, problem-solving skills, and ability to deliver user-centric solutions within a collaborative, iterative environment. Demonstrating the impact of their design work through metrics or qualitative outcomes will be highly advantageous.

💵 Compensation & Benefits

Salary Range:

• For a Product Designer with 3+ years of experience in Toronto, Ontario, Canada, the estimated annual salary range is typically between CAD $75,000 and $110,000. This range can vary based on specific experience, skill set, and the final scope of responsibilities. Benefits:

• Flexible Benefit Programs: Scotiabank offers a range of flexible benefit programs designed to support employees' diverse needs.

• Holistic Well-being Support: Emphasis on supporting employees' physical, mental, financial, and social health.

• Employee Assistance Program (EAP): Confidential counseling and support services.

• Retirement Savings Plan: Options for contributing to a company-sponsored pension or savings plan.

• Health & Wellness Programs: Initiatives and resources to promote employee health.

• Professional Development: Opportunities for training, certifications, and continuous learning.

Working Hours:

• Standard full-time working hours are typically 40 hours per week, Monday to Friday. While the role is on-site, Scotiabank often supports flexible working arrangements where feasible and aligned with business needs.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for Product Designers in Toronto with 3-5 years of experience. Actual compensation will be determined by Scotiabank's internal compensation structure, the candidate's qualifications, and the specific demands of the role. The benefits package reflects a commitment to employee well-being, which is a key differentiator for large financial institutions.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Banking Technology

Company Size: Large Enterprise (10,000+ employees globally)

Founded: 1832 (Scotiabank)

Team Structure:

• The Product Designer will be part of the Global Transaction Banking (GTB) division, a dynamic and growing team focused on the Americas.

• Works within agile squads, collaborating closely with Product Managers, Scrum Masters, Software Engineers, Business Analysts, and other designers.

• Operates within a matrixed reporting structure common in large organizations, with a direct reporting line to a Design Lead or Product Management Lead, while also being accountable to the agile team's objectives. Methodology:

• Employs agile and design thinking methodologies for product development and design.

• Focuses on continuous improvement, iterative design, and data-informed decision-making.

• Prioritizes cross-functional collaboration and a customer-centric approach to problem-solving.

Company Website: https://www.scotiabank.com/

📝 Enhancement Note: Scotiabank is a well-established global financial institution with a strong presence in Canada and the Americas. The GTB division is positioned as a critical growth engine, focusing on modernizing payment and treasury solutions. The company culture emphasizes inclusivity, results, and a "purpose-driven" approach, which is crucial for aligning with the company's mission.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer

• This role is suitable for individuals with 2-5 years of dedicated UI/UX design experience who are ready to take ownership of design initiatives within a specific product area. It involves contributing significantly to design strategy and execution, mentoring junior designers, and collaborating with senior stakeholders. Reporting Structure:

• The Product Designer will typically report to a Senior Manager or Director within the Product Design or Digital Banking division. They will work closely within an agile team structure, reporting functionally to the team's objectives and priorities. Operations Impact:

• The Product Designer's work directly influences the user experience of Scotiabank's online business banking platforms. By creating intuitive, efficient, and accessible digital tools, they enable business clients to streamline their financial operations, manage their working capital effectively, and mitigate financial risks. This directly contributes to client satisfaction, retention, and the overall growth of Scotiabank's Global Transaction Banking services. Growth Opportunities:

• Specialization: Deepen expertise in financial services design, UX research, or interaction design.

• Leadership: Advance to a Senior Product Designer, Lead Product Designer, or Design Manager role, potentially managing a team or a larger product portfolio.

• Cross-Functional Movement: Transition into Product Management, UX Research, or other related roles within the digital banking space.

• Skill Development: Access to internal training, external workshops, conferences, and certifications to enhance design skills and industry knowledge.

📝 Enhancement Note: The role offers a clear path for growth within a large, established organization. The emphasis on digital transformation within GTB means there will be ample opportunity to work on impactful projects and develop specialized skills relevant to the fintech and banking sectors.

🌐 Work Environment

Office Type: On-site / Hybrid (with a strong emphasis on on-site presence)

Office Location(s): Toronto, Ontario, Canada (primary location), with potential for collaboration with teams in Scarborough, Ontario.

Workspace Context:

• The role is based in a corporate office environment in Toronto, fostering collaboration and team integration.

• Expect access to modern office facilities, collaboration spaces, and the necessary technology infrastructure to support design work.

• Close proximity to cross-functional teams (Product, Engineering, Business) facilitates seamless communication and iterative design processes.

• The environment is expected to be fast-paced and dynamic, reflective of a large financial institution undergoing digital transformation. Work Schedule:

• Standard 40-hour work week, primarily on-site. Flexibility may be available based on team needs and management discretion, but the role is designated as on-site.

📝 Enhancement Note: While the job posting lists both Toronto and Scarborough, the primary requirement is on-site presence in Toronto. Candidates should be prepared for a traditional office-based work environment, which is common for client-facing roles in regulated industries like banking.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will review your application and resume, focusing on relevant experience and skills.

• Portfolio Review: Candidates will likely be asked to submit a portfolio or present their work to a panel of designers and product managers. This is a crucial step to assess design thinking, process, and execution.

• Technical/Design Interview: A deeper dive into your design process, problem-solving abilities, and technical skills. This may involve design challenges or case studies.

• Behavioral/Cultural Fit Interview: Discussions to assess your alignment with Scotiabank's values, agile traits, and ability to collaborate within a team.

• Hiring Manager Interview: A final discussion with the hiring manager to confirm fit and discuss role specifics.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and experience relevant to this role (digital products, user-centered design, financial context if possible).

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your design decisions, and the outcomes or impact. Use visuals effectively.

• Highlight Process: Emphasize your user research, ideation, prototyping, and testing phases. Show how you iterate based on feedback.

• Demonstrate Collaboration: Explain how you worked with cross-functional teams and stakeholders.

• Quantify Impact: Whenever possible, use metrics or data to demonstrate the success of your designs (e.g., increased conversion rates, improved task completion times, reduced support tickets).

• Accessibility & Inclusivity: Specifically call out how you incorporated these principles into your designs.

Challenge Preparation:

• Be prepared for design challenges that may involve solving a specific UX problem, creating a user flow, or critiquing an existing design.

• Practice articulating your thought process clearly and concisely.

• Focus on demonstrating how you would approach the problem, rather than just presenting a final solution.

• Think about how to leverage user research and data in your approach.

📝 Enhancement Note: The interview process is designed to thoroughly evaluate both design capabilities and cultural fit within Scotiabank's agile and collaborative environment. A strong, well-documented portfolio is essential for progressing through the stages.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI/UX design, wireframing, prototyping, and collaboration.

• MURAL: Likely used for collaborative ideation, workshops, journey mapping, and brainstorming sessions.

• Confluence: Used for documentation, knowledge sharing, and project management within agile teams.

• Sketch / Adobe Creative Suite: May be used as alternative or supplementary design tools.

Analytics & Reporting:

• While not explicitly mentioned as a designer's primary tool, familiarity with how data is used to inform design decisions is expected. This might involve understanding tools like Google Analytics, Adobe Analytics, or internal BI dashboards. CRM & Automation:

• Not directly relevant to the Product Designer role, but an understanding of how these systems are used by business clients may be beneficial for context.

📝 Enhancement Note: Proficiency in Figma is a key requirement, indicating it's the primary tool for design and prototyping within the team. Experience with collaborative tools like MURAL and documentation platforms like Confluence is also highly valued for effective team integration.

👥 Team Culture & Values

Operations Values:

• Purpose Driven: A commitment to Scotiabank's mission of "for every future," ensuring that design work contributes to client success and community well-being.

• Results Focused: A strong emphasis on delivering tangible business value through effective and efficient design solutions.

• Inclusivity: Valuing diversity of thought, background, and experience, and ensuring design products are accessible and equitable for all users.

• High-Performing Culture: Striving for excellence, continuous improvement, and a proactive approach to problem-solving.

• Customer Centricity: A deep commitment to understanding and advocating for the needs of the business clients.

Collaboration Style:

• Agile Team Player: Works collaboratively within cross-functional agile teams, valuing diverse perspectives and contributing with humility and confidence.

• Empowering & Accountable: Takes ownership of design outcomes, exhibits a "can-do" attitude, and uses reason and persuasion to drive effectiveness.

• High Emotional Intelligence: Demonstrates self-awareness, empathy, and strong social skills to foster positive working relationships.

• Continuous Feedback: Open to giving and receiving constructive feedback as a core mechanism for improvement and growth.

• Adaptable & Resilient: Embraces change, tackles difficult problems, and can move forward without having all the answers.

📝 Enhancement Note: The emphasis on "Agile Traits" in the job description points to a culture that values psychological safety, resilience, and a growth mindset. Designers are expected to be proactive collaborators who can navigate ambiguity and drive positive change.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Constraints: Effectively translating complex financial requirements and business objectives into user-friendly designs while adhering to technical and regulatory limitations.

• Designing for a Diverse User Base: Creating solutions that cater to the varied needs and technical proficiencies of different business clients within the corporate and commercial banking segments.

• Navigating a Large Enterprise Environment: Working within the processes, stakeholders, and established systems of a large financial institution, requiring strong communication and influence skills.

• Keeping Pace with Digital Transformation: Contributing to the ongoing evolution of digital banking platforms in a rapidly changing technological landscape.

Learning & Development Opportunities:

• Industry Expertise: Gaining deep knowledge of the financial services industry, particularly in transaction banking and treasury management.

• Advanced Design Skills: Opportunities to hone expertise in areas like UX research, interaction design, and design systems.

• Leadership Development: Potential to grow into senior design roles, lead projects, or mentor junior designers.

• Cross-Functional Exposure: Learning from and collaborating with experts in product management, engineering, and business strategy.

• Continuous Learning: Access to Scotiabank's learning resources, industry conferences, and professional development programs.

📝 Enhancement Note: This role presents an excellent opportunity for a designer to gain specialized experience in a high-impact sector. The challenges are typical of large-scale digital transformations in regulated industries, offering significant learning and problem-solving opportunities.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex feature for a digital product. What was your process, and what was the outcome?" (Focus on your end-to-end design process, problem-solving, and impact.)

• "How would you approach designing a new payment initiation feature for our business banking platform, considering security, usability, and regulatory compliance?" (Demonstrate your ability to balance constraints and user needs.)

• "Walk us through a project where you had to advocate for a design decision that was initially met with resistance." (Highlight your communication, persuasion, and stakeholder management skills.)

• "How do you ensure your designs are accessible and inclusive for all users?" (Showcase your knowledge of WCAG and inclusive design principles.) Company & Culture Questions:

• "What do you know about Scotiabank's commitment to digital transformation or its Global Transaction Banking services?" (Research the company's recent initiatives and GTB's role.)

• "How do you align with our agile values, such as embracing change and providing continuous feedback?" (Refer to the "Agile Traits" section of the job description.)

• "Describe your experience working in a cross-functional team. How do you ensure effective collaboration?" (Provide specific examples of how you partner with engineers, PMs, etc.) Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: problem/opportunity -> your role -> research/discovery -> ideation/solutions -> design iterations -> testing/validation -> outcomes/impact.

• Visuals: Use high-quality screenshots, mockups, and interactive prototypes. Avoid overwhelming slides with text.

• Narrative: Tell a compelling story about each project, focusing on your thought process and decision-making.

• Conciseness: Be mindful of time. Practice your presentation to ensure you cover key points effectively within the allotted time.

• Q&A Readiness: Anticipate questions about your design choices, challenges, and how you would approach future projects.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of user-centered design principles, practical experience with design tools and agile methodologies, and the ability to communicate complex ideas clearly. Highlighting experience relevant to financial services or complex enterprise software will be beneficial.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Scotiabank careers portal.

• Portfolio Customization: Select and refine your portfolio to prominently feature projects demonstrating your UI/UX design process, problem-solving skills, and impact on digital products, ideally with examples relevant to enterprise or financial services.

• Resume Optimization: Tailor your resume to highlight keywords from the job description, such as "UI/UX Design," "Figma," "Agile," "Responsive Web Design," "Accessibility," and "Stakeholder Communication." Quantify your achievements with metrics where possible.

• Interview Preparation: Practice articulating your design process, preparing specific examples for behavioral questions, and rehearsing your portfolio presentation. Be ready to discuss your experience with Figma and other collaboration tools.

• Company Research: Familiarize yourself with Scotiabank's mission, values, and recent digital initiatives, particularly within Global Transaction Banking, to demonstrate your genuine interest and understanding of their business context.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.