Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Just Eat Takeaway.com

Location: Toronto, Ontario, Canada

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: April 6, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design user-centric solutions for courier-facing applications and websites within a global food delivery platform.

• Collaborate extensively with cross-functional teams, including product management, engineering, and user research, to drive the product development lifecycle from concept to delivery.

• Leverage user research and data analytics to deeply understand user problems and inform design decisions, ensuring the creation of engaging and intuitive experiences.

• Proactively explore and integrate emerging AI trends and tools to enhance design processes, accelerate iteration, and optimize collaboration across different time zones.

📝 Enhancement Note: This role is explicitly for Product Design focusing on UX/UI for internal operational tools (courier apps/websites), rather than customer-facing products. The emphasis on AI integration and cross-time zone collaboration indicates a forward-thinking and globally distributed team structure.

📈 Primary Responsibilities

• Lead the end-to-end design process for courier-facing applications and websites, from initial problem discovery and ideation through to high-fidelity design, prototyping, and developer handoff.

• Develop comprehensive design artifacts including process flows, user journeys, wireframes, visual design mock-ups, and interactive prototypes to effectively communicate interaction behaviors and user experiences.

• Champion a user-centered design approach by conducting and utilizing user research, analyzing usage data, and gathering feedback to validate design concepts and iterate on solutions.

• Collaborate closely with Product Managers and Engineering teams to define design roadmaps, manage project timelines, and ensure the successful implementation of designs within agile/sprint-based development cycles.

• Contribute to and maintain design systems and component libraries to ensure consistency, scalability, and efficiency across all product interfaces.

• Present design solutions, progress updates, and research findings to diverse audiences, including the internal design team, product stakeholders, and senior leadership.

• Facilitate design thinking workshops and sprints to foster innovation, gather insights, and drive alignment on product direction.

• Proactively identify and integrate AI-driven tools and methodologies to streamline design workflows, enhance prototyping speed, and improve the overall efficiency of the design process.

📝 Enhancement Note: The responsibilities highlight a full-stack design role, encompassing both strategic problem-solving and detailed execution. The emphasis on "courier-facing apps and websites" and the mention of "7 countries" for the UX team suggest a focus on operational efficiency for a global logistics network.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for Product Designer roles. Equivalent practical experience will also be considered.

Experience: 3+ years of professional experience in UX/UI design, product design, or a similar role.

Required Skills:

• Proven ability to execute projects end-to-end, from problem discovery and user research to high-fidelity design and developer handoff.

• Proficiency in creating detailed design documentation, including process flows, user journeys, wireframes, and prototypes.

• Experience designing user interfaces for multiple platforms, including iOS, Android, and responsive web applications.

• Hands-on experience working within agile and sprint-based development environments.

• Demonstrated experience collaborating effectively with product managers, engineers, and user researchers in cross-functional teams.

• Strong proficiency with high-fidelity prototyping tools, with Figma explicitly mentioned as a preferred tool.

• Experience in contributing to or working with established design systems and component libraries.

• Comfortable and experienced in presenting design work and ideas to large audiences and senior stakeholders.

• Ability to take ownership of design challenges, creatively solve problems, and proactively contribute to business objectives.

Preferred Skills:

• Experience in workshop facilitation and design sprint methodologies.

• Familiarity with AI trends and tools as they apply to the design process.

• Experience in the food delivery or logistics industry.

• Understanding of internationalization and localization considerations for global products.

📝 Enhancement Note: The requirements emphasize a blend of technical design skills, collaborative abilities, and a proactive, ownership-driven mindset. The explicit mention of Figma and user testing tools points to a practical, hands-on design role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio showcasing end-to-end product design projects, demonstrating your ability to take ownership and drive solutions from concept to completion.

• Examples of process flows, user journeys, wireframes, high-fidelity mock-ups, and interactive prototypes that clearly illustrate your design thinking and problem-solving skills.

• Case studies detailing your involvement in user research, data analysis, and how you've used insights to inform design decisions and improve user experiences.

Process Documentation:

• Examples of how you have worked within or contributed to design systems and component libraries, showcasing your understanding of scalable and consistent design practices.

• Evidence of collaboration with engineering and product management teams, illustrating your ability to manage timelines, present work, and integrate designs into agile development cycles.

• Documentation or case studies that highlight your experience with user testing tools and how you've used feedback to iterate and refine designs.

• Work that demonstrates your ability to facilitate workshops or design sprints, fostering collaboration and driving innovation.

📝 Enhancement Note: A robust portfolio is critical for this role, as it will serve as the primary evidence of a candidate's end-to-end design capabilities and problem-solving approach. The emphasis should be on demonstrating impact and a user-centered process.

💵 Compensation & Benefits

Salary Range: $84,000 - $110,000 CAD per year.

Benefits:

• Inclusive Culture: A commitment to creating an inclusive environment that encourages diversity of thought and people.

• Supportive Work Environment: A fun, fast-paced, and supportive team culture focused on growth and celebrating achievements.

• International Impact: The opportunity to work with globally recognized brands and contribute to a dynamic, international environment.

• Hybrid Work Model: Flexibility with 3 days in the Toronto office and 2 days working from home.

• Professional Development: Opportunities for growth and advancement within a large, international organization.

Working Hours: Standard full-time working hours, likely around 40 hours per week, with flexibility for hybrid work.

📝 Enhancement Note: The provided salary range is competitive for a mid-level Product Designer in Toronto. The benefits highlight company culture and work-life balance, with the hybrid model being a key perk. Salary is explicitly stated to be dependent on skills, experience, and internal equity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Food Delivery Platform, E-commerce. Just Eat Takeaway.com operates as a leading global online food delivery platform, connecting customers with restaurants, grocery, and convenience partners.

Company Size: Large (likely 10,000+ employees globally), with a significant UX team (100+ designers across 7 countries). This scale implies robust processes, cross-functional collaboration opportunities, and potential for diverse project involvement.

Founded: The company has a history of mergers and acquisitions, with its current form stemming from the merger of Just Eat and Takeaway.com. This suggests a dynamic, evolving organizational structure with a strong entrepreneurial spirit.

Team Structure:

• The Product Designer will be part of a large, global UX team (100+ professionals) comprising UX designers, UI designers, product designers, service designers, researchers, and writers, distributed across 7 countries.

• This role reports to the Lead Product Designer, indicating a clear reporting line within the design function.

Methodology:

• The team prioritizes a data-driven and research-informed approach to problem-solving, encouraging in-depth exploration of user needs and regular user interaction.

• Agile and sprint-based methodologies are central to the product development lifecycle, requiring designers to work iteratively and adapt quickly.

• A proactive stance on adopting new technologies, including AI tools, to accelerate design processes and enhance collaboration.

Company Website: https://www.justeattakeaway.com/

📝 Enhancement Note: The company's global presence and large UX team offer significant opportunities for diverse project work and professional growth. The emphasis on data, research, and agile sprints suggests a mature product development process.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, typically requiring 2-5 years of experience. It involves end-to-end project ownership, cross-functional collaboration, and contribution to design systems.

Reporting Structure: The Product Designer reports directly to the Lead Product Designer, indicating a structured design hierarchy. Collaboration extends across product management and engineering teams within specific product squads.

Operations Impact: While not a traditional "operations" role (like Revenue or Sales Ops), this Product Designer role directly impacts the efficiency and usability of the operational tools used by couriers. Improved courier experience can lead to better delivery times, increased courier satisfaction, and ultimately, enhanced customer satisfaction and platform reliability – all critical operational outcomes.

Growth Opportunities:

• Specialization: Potential to specialize in courier-facing platforms, logistics optimization design, or specific product areas.

• Leadership: Progression to Senior Product Designer, Lead Product Designer, or even Design Manager roles, overseeing teams and strategic design initiatives.

• Skill Development: Opportunities to deepen expertise in areas like AI integration in design, advanced prototyping, user research methodologies, and design system management.

• Cross-Functional Exposure: Gaining experience across different product lines or geographies within the global organization.

• Mentorship: Access to senior designers and leads for guidance and career development.

📝 Enhancement Note: This role offers a clear path for growth within design, with opportunities to specialize, lead, and develop advanced skills. The impact on operational efficiency through improved courier tools is a significant aspect of the role's contribution.

🌐 Work Environment

Office Type: Hybrid work model, requiring 3 days per week in the Toronto office and allowing 2 days of remote work. This suggests a blend of in-person collaboration and individual focus time.

Office Location(s): Toronto, Canada. Specific office details (e.g., amenities, accessibility) are not provided but can be assumed to be standard for a corporate office in a major city.

Workspace Context:

• The office environment likely fosters collaboration among design, product, and engineering teams through shared spaces and planned activities.

• Access to standard design tools and technology will be available, with an expectation for designers to bring their own expertise and potentially personal devices for remote work.

• Opportunities for regular interaction with the local design team and cross-functional colleagues in Toronto, balanced with asynchronous communication practices for global team collaboration.

Work Schedule: The role is full-time, likely adhering to standard business hours within the Toronto timezone (America/Toronto). The hybrid model offers some flexibility in managing the work week.

📝 Enhancement Note: The hybrid model is a significant aspect of the work environment, balancing in-office collaboration with remote flexibility. The global nature of the team necessitates strong asynchronous communication skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of resume and portfolio by a recruiter or hiring manager to assess foundational skills and experience.

• Portfolio Presentation & Design Challenge: A key stage will involve presenting a selection of portfolio pieces, explaining design decisions, user research, and impact. This may be followed by a design challenge (e.g., a take-home exercise or an in-interview problem-solving task) focused on assessing practical design skills and approach.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to evaluate collaboration style, technical understanding, and cultural fit.

• Stakeholder Interview: Discussion with the Lead Product Designer or other senior design leaders to assess strategic thinking, leadership potential, and alignment with team values.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best demonstrate end-to-end design process, problem-solving, and impact. Prioritize projects relevant to operational tools or complex systems if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the solutions you implemented, and the measurable outcomes or impact.

• Highlight Collaboration: Showcase how you worked with cross-functional teams, incorporated feedback, and navigated constraints.

• Demonstrate Proficiency: Clearly showcase your UI design skills, prototyping capabilities (using Figma), and understanding of design systems.

• Be Prepared for Deep Dives: Anticipate questions about your design choices, trade-offs made, and how you'd approach new challenges.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly understand the problem statement and the target user (couriers).

• Focus on Process: Demonstrate your thinking process, not just the final output. Show how you would approach discovery, ideation, and iteration.

• Time Management: If it's an in-interview challenge, manage your time effectively. Prioritize key aspects and communicate your approach clearly.

• Justify Decisions: Be ready to explain the rationale behind every design decision you make.

📝 Enhancement Note: The interview process will heavily rely on evaluating the candidate's portfolio and their ability to articulate their design process and impact. Preparation should focus on storytelling and demonstrating end-to-end ownership.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for high-fidelity prototyping, UI design, and collaboration. Proficiency is a must.

• Design Systems: Experience working with and contributing to design systems and component libraries is required.

• Prototyping Tools: Beyond Figma, familiarity with other prototyping tools may be beneficial.

• AI Tools: Proactive exploration and adoption of AI trends and tools for design acceleration and iteration.

Analytics & Reporting:

• User Testing Tools: Experience with unmoderated user testing platforms such as Maze or usertesting.com is required for rapid feedback and validation.

• Data Analysis: While not explicitly stated as a primary tool, the role emphasizes using data to understand problems, implying familiarity with analytics platforms or the ability to interpret data provided by analysts.

CRM & Automation:

• This role does not directly involve CRM or automation tools in the traditional sales/revenue operations sense. The focus is on design tools and user research platforms.

📝 Enhancement Note: Figma is the central design tool. The emphasis on AI tools suggests the company is looking for designers who are forward-thinking and can leverage technology to enhance their workflow.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, with a strong emphasis on research and data to inform design decisions.

• Collaboration: High value placed on cross-functional teamwork, open communication, and shared ownership of product outcomes.

• Innovation & Agility: Encouragement to explore new ideas, adopt emerging technologies (like AI), and work efficiently within agile frameworks.

• Ownership & Accountability: Employees are expected to take initiative, creatively solve problems, and contribute proactively to business objectives.

• Global Perspective: Operating in an international environment requires an appreciation for diverse user needs and cross-cultural communication.

Collaboration Style:

• Empowered Teams: Cross-functional teams operate with a degree of autonomy, fostering quick decision-making and efficient execution.

• Asynchronous Communication: Given the global team distribution, proficiency in clear and effective asynchronous communication is crucial for seamless collaboration across time zones.

• Feedback-Driven: A culture that values constructive feedback, regular design reviews, and iterative improvement based on user insights and team input.

• Design System Integration: Collaboration closely tied to maintaining and evolving a shared design system to ensure consistency and efficiency.

📝 Enhancement Note: The company culture appears to be a blend of fast-paced, innovative tech environments with a strong emphasis on user empathy and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Scale & Complexity: Designing for a global user base (couriers) with diverse needs and contexts, across multiple platforms (iOS, Android, Web).

• Balancing Innovation and Execution: Integrating new AI tools and design trends while ensuring timely delivery of core product features within an agile framework.

• Cross-Time Zone Collaboration: Effectively communicating and collaborating with team members and stakeholders spread across different countries and time zones.

• Data Interpretation: Translating complex user data and research findings into actionable design solutions.

• Design System Maintenance: Ensuring the design system remains up-to-date, scalable, and effectively utilized across a large product portfolio.

Learning & Development Opportunities:

• AI in Design: Gaining practical experience and expertise in leveraging AI tools to enhance design workflows, from ideation to iteration.

• Advanced Prototyping & Interaction Design: Deepening skills in creating sophisticated prototypes and complex interaction patterns.

• User Research & Data Analysis: Enhancing capabilities in user research methodologies and interpreting quantitative/qualitative data.

• Design Leadership: Opportunities to mentor junior designers, lead projects, and potentially move into leadership roles.

• Industry Exposure: Working within a leading global food delivery platform provides exposure to unique challenges and innovative solutions in the tech and e-commerce space.

📝 Enhancement Note: The role presents opportunities to tackle complex, globally scaled design problems and to become an early adopter of AI in the design process, offering significant professional development.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through a project from your portfolio where you identified a significant user problem and how you used research and data to arrive at a solution. What were the trade-offs you made?" (Focus on demonstrating end-to-end ownership and data-driven decisions.)

• Collaboration: "Describe a situation where you had to collaborate with engineers and product managers who had differing opinions on a design direction. How did you navigate that?" (Highlight your communication, negotiation, and stakeholder management skills.)

• Problem-Solving: "Imagine you need to design a feature to improve courier efficiency during peak delivery times. What would be your first steps, and what factors would you consider?" (Focus on your structured approach, user empathy, and consideration of constraints.)

Company & Culture Questions:

• Company Understanding: "What interests you about Just Eat Takeaway.com and this specific role focusing on courier tools?" (Research the company's mission, values, and recent news.)

• Team Fit: "How do you approach working in a hybrid environment and collaborating with a globally distributed team?" (Emphasize your proactive communication and adaptability.)

• Impact Measurement: "How do you measure the success of your designs, particularly in terms of user experience and operational efficiency?" (Prepare examples of metrics and outcomes you've influenced.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically: Problem -> Role -> Process -> Solution -> Impact.

• Visuals Matter: Use clear, high-quality visuals of your designs, prototypes, and any research artifacts.

• Concise Storytelling: Be concise and engaging. Focus on the narrative of each project and your contributions.

• Highlight Figma Skills: Be ready to demonstrate your proficiency in Figma, including complex prototyping or component usage.

• Engage the Audience: Ask clarifying questions and be prepared for interactive discussion.

📝 Enhancement Note: Interview preparation should focus on articulating your design process, demonstrating your collaborative skills, and showcasing how you've driven measurable impact through your design work.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Workday careers portal. *