Product Designer

At GetGo, our vision is to build a world where everyone can move around freely and sustainably. As we continue to expand our geographic reach and champion sustainability, we are looking for those ready to join us on a ride in creating a meaningful future of mobility.<br /><br />The <strong>Product Designer</strong> is a critical role that shapes the end-to-end user experience through interaction design, visual craft, and systems thinking to create intuitive, scalable interfaces that empower our community with the freedom to drive.

<ul><li><strong>Manage the design process</strong> for assigned journeys within the GetGo Group, ensuring design quality aligns with defined product objectives, usability standards, and business outcomes.</li><li><strong>Conduct and analyse</strong> user research and usability testing to gather insights, using qualitative data to iterate on designs for improved user outcomes.</li><li><strong>Drive experience improvements</strong> by identifying friction points within user flows and proposing design-led solutions grounded in user needs and product context.</li><li><strong>Clearly articulate complex design rationale </strong>and UX logic to cross-functional stakeholders, ensuring alignment across Product and Engineering teams.</li><li><strong>Collaborate</strong> effectively with UX writers, Product Managers, Engineers, to ensure design intent, content, and technical feasibility are aligned and implemented seamlessly.</li><li><strong>Lead the development and maintenance </strong>of our shared design system, ensuring visual and functional consistency across all digital touchpoints within the GetGo Group.</li><li><strong>Apply organizational AI tools and workflows</strong> to support design exploration, prototyping, and execution across your assigned journeys, increasing the efficiency and quality of your day-to-day design output.</li></ul> <ul><li><strong>Strong understanding</strong> of user-centred design principles, interaction design, and visual fundamentals, backed by a portfolio of web or mobile projects demonstrating how your work improved usability or product outcomes.</li><li><strong>Highly proficient in Figma</strong> and familiarity with modern design tools, with curiosity about leveraging AI-assisted tools to improve design quality, efficiency, and consistency.</li><li><strong>Ability to identify</strong> anomalies in user behaviour and translate research findings into actionable design improvements.</li><li><strong>Practical knowledge</strong> of accessibility standards and inclusive design practices, ensuring our mobility ecosystem is usable for all users.</li><li><strong>Ability to convey</strong> complex information and ideas professionally to diverse team members and stakeholders.</li><li><strong>Strong personal alignment with our GetGo Values: </strong>Driven by Purpose; Stay Curious and Humble; Collaborate with Empathy; Make it Better; Get It Going!</li></ul>