Product Designer (6/12 months Fixed Term Contract)

📍 Job Overview

Job Title: Product Designer (6/12 months Fixed Term Contract)

Company: Flo Health Inc.

Location: Singapore, Singapore

Job Type: Full-time, Contract

Category: Product Design / UI/UX Design

Date Posted: 2026-09-18

Experience Level: Mid-level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on designing intuitive and efficient user interfaces for both customer-facing products and internal operational consoles within the clean energy sector.

• The Product Designer will own the entire design lifecycle, from problem framing and ideation to high-fidelity designs and developer handoff, ensuring seamless user experiences.

• A key aspect of this role involves simplifying complex operational workflows and data-heavy interfaces to enhance productivity for internal teams.

• Collaboration with product managers, engineers, and operations teams is crucial for articulating design rationale and driving informed product decisions.

📝 Enhancement Note: While the job title is "Product Designer," the responsibilities clearly indicate a strong UI/UX focus, particularly in B2B/internal tooling. The emphasis on simplifying complex operational workflows and data-heavy interfaces suggests a need for robust information architecture and interaction design skills, critical for operations-adjacent roles. The "Canopy" internal console is a direct link to operations.

📈 Primary Responsibilities

• Design end-to-end user flows and interfaces for customer-facing applications and the internal "Canopy" operations console, covering areas from customer signups and metering to billing and market interactions.

• Translate product requirements documents (PRDs) and technical specifications into wireframes, interactive prototypes, and high-fidelity visual designs.

• Simplify complex operational workflows and data-intensive interfaces into clear, efficient, and user-friendly designs for internal teams.

• Proactively identify and address gaps in the existing design system, contributing to its evolution by creating new patterns and components as needed.

• Foster strong, collaborative relationships with Product Managers, Engineers, and Operations teams, effectively communicating design rationale and advocating for user-centered solutions.

• Drive continuous improvement of existing workflows and user interactions through iterative design, usability testing, and feedback incorporation.

• Ensure design deliverables are developer-ready, adhering to design system standards and providing clear specifications for implementation.

📝 Enhancement Note: The responsibilities highlight a deep involvement in designing internal tools that directly support operations. This implies the need for a strong understanding of operational processes and the ability to translate those into efficient digital solutions. The mention of "billing and market interactions" further solidifies the connection to operational execution.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating product thinking and design execution is paramount. A background in Design, Human-Computer Interaction, or a related field is often beneficial.

Experience: 3–5 years of experience in Product Design, UI/UX Design, or a similar role, with a proven track record in B2B, SaaS, or internal tooling environments.

Required Skills:

• Demonstrated end-to-end product thinking and experience designing shipped products, showcased through a comprehensive portfolio.

• Proficiency in the full design process: discovery, ideation, wireframing, prototyping, usability testing, and developer handoff, with a capacity for independent work.

• Expertise in simplifying dense, data-heavy interfaces through strong interaction design and information architecture skills.

• High proficiency in Figma, including advanced use of design systems, components, and variables.

• Excellent communication and collaboration skills, with the ability to articulate design decisions clearly to cross-functional teams.

• Adaptability and ability to work effectively in fast-paced environments with shifting priorities. Preferred Skills:

• Experience in the clean energy or utilities sector, understanding unique industry challenges and user needs.

• Familiarity with designing for complex operational workflows and internal consoles.

• Experience with or ability to quickly learn new design and prototyping tools beyond Figma.

• Understanding of A/B testing methodologies for design optimization.

📝 Enhancement Note: The requirement for "real flows, not just visuals" in the portfolio is critical. For an operations-focused role, this means candidates should highlight how their designs solved specific operational challenges, improved efficiency, or reduced errors, backed by data or user feedback. The emphasis on data-heavy interfaces suggests a need for analytical thinking applied to design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product thinking, demonstrating ownership of the design process from initial problem definition to final implementation.

• Include case studies of shipped products, detailing the user problems, design solutions, and the impact achieved (e.g., improved efficiency, reduced errors, enhanced user satisfaction).

• Present real user flows and interaction designs, not just static visual mockups, to illustrate how users navigate and interact with the product.

• Highlight experience in designing for B2B, SaaS, or internal operational tooling, with specific examples of complex workflows or data interfaces.

• Demonstrate proficiency in Figma, including the application of design systems, component libraries, and variables. Process Documentation:

• Clearly articulate your design process, including discovery methods, ideation techniques, and user research approaches.

• Detail your methods for translating complex requirements (like PRDs) into actionable design artifacts (wireframes, prototypes, high-fidelity designs).

• Explain your approach to usability testing and how feedback is incorporated to iterate and improve designs.

• Describe your handoff process to development teams, including the use of specifications and collaboration tools.

📝 Enhancement Note: For a role that involves internal tooling for operations, the portfolio should strongly emphasize case studies demonstrating how design improved operational efficiency, reduced training time, or streamlined complex tasks. Quantifiable results (e.g., "reduced task completion time by X%", "decreased error rate by Y%") will be highly valued.

💵 Compensation & Benefits

Salary Range: As this is a contract role, compensation will likely be competitive and commensurate with experience. Based on industry benchmarks for mid-level Product Designers in Singapore with 3-5 years of experience, a daily rate or monthly salary could range from SGD 5,000 to SGD 8,000 per month, depending on the exact experience, skill set, and contract duration.

Benefits:

• Contract role offering a fixed term of 6-12 months.

• Opportunity to work on impactful projects in the growing clean energy sector.

• Significant freedom and ownership over design work.

• Access to a mature design system and established design practices.

• Dynamic and open-minded work environment with a talented team.

• Hybrid work arrangement providing flexibility.

Working Hours: Full-time, typically around 40 hours per week, with flexibility often offered within a hybrid work model.

📝 Enhancement Note: For contract roles, candidates should clarify expectations regarding benefits typically provided by employers (e.g., health insurance, paid time off, CPF contributions in Singapore). While not explicitly listed as "benefits" in the provided text, the "Culture and Benefits" section implies the positive aspects of the work environment, which are key selling points for contract positions. The salary estimate is based on general market rates for similar roles in Singapore.

🎯 Team & Company Context

🏢 Company Culture

Industry: Energy (Clean Energy, Renewable Electricity Retail) and Technology (SaaS, Platform Development). Flo Health Inc. is positioned to reshape the clean energy landscape by providing renewable electricity retail services.

Company Size: While not explicitly stated, the mention of a "Technology team" and the nature of the role suggest a growing company, likely a startup or scale-up, where individual contributions have a significant impact.

Founded: Information not provided, but the company's mission to "reshape the clean energy landscape" indicates a forward-thinking and innovative organization.

Team Structure:

• The role is within the Technology team, working closely with Product Managers and Engineers.

• Collaboration with Operations teams is a core expectation, indicating a cross-functional and integrated approach to product development.

• The reporting structure likely involves a Design Lead or Head of Product/Technology, with the designer working relatively autonomously on assigned projects. Methodology:

• Emphasis on end-to-end product thinking and owning design work from problem framing to handoff.

• Use of a mature design system and established UX principles.

• Iterative design approach driven by user feedback and usability testing.

• Data-driven decision-making, particularly in simplifying dense, data-heavy interfaces.

• Collaborative problem-solving with cross-functional stakeholders.

Company Website: floenergy.sg

📝 Enhancement Note: The company's focus on clean energy and reshaping the market suggests a mission-driven culture. For operations professionals, understanding the "Canopy" internal console's role in supporting this mission is key. The company likely values innovation, efficiency, and a proactive approach to problem-solving.

📈 Career & Growth Analysis

Operations Career Level: This role is at a mid-level (3-5 years experience), offering significant ownership and autonomy. It's an opportunity to gain specialized experience in designing for operational efficiency within a growing industry.

Reporting Structure: The Product Designer will report to a lead within the Technology team, likely a Design Lead or Head of Product. Close collaboration with Product Managers and Engineering teams is expected, as is direct interaction with Operations teams.

Operations Impact: The designer's work on the "Canopy" internal console will directly impact the efficiency, speed, and accuracy of Flo's energy retail operations. By simplifying complex workflows and data, the designer can enable operations teams to manage customer accounts, billing, market interactions, and other critical functions more effectively, contributing to the company's overall success and scalability.

Growth Opportunities:

• Deepen expertise in designing complex B2B and internal operational tools.

• Gain domain-specific knowledge in the clean energy and energy retail sectors.

• Develop advanced skills in information architecture and interaction design for data-intensive applications.

• Enhance cross-functional collaboration and stakeholder management skills.

• Potential to influence the evolution of the company's design system and UX strategy.

• For exceptional performance, potential for further contract extensions or opportunities within the company.

📝 Enhancement Note: This contract role offers a unique opportunity for a designer to specialize in operations-adjacent product design. The growth path isn't necessarily a traditional promotion ladder but rather skill enhancement and domain expertise development, which can be highly valuable for future roles in B2B SaaS or operational technology.

🌐 Work Environment

Office Type: Hybrid work model, indicating a blend of remote work and in-office collaboration.

Office Location(s): Singapore, Singapore. Specific office details are not provided but would typically involve a modern workspace designed to foster collaboration.

Workspace Context:

• The hybrid arrangement allows for flexibility, balancing focused remote work with in-person collaboration and team building.

• The design team likely has access to necessary tools and technologies, with Figma being a primary tool.

• Opportunities for direct interaction with engineers, product managers, and operations teams will be present during in-office days, facilitating a holistic understanding of product development and operational needs.

Work Schedule: Full-time, with typical working hours expected to be around 40 hours per week. The hybrid nature allows for some flexibility in structuring the work week, aligning with project deadlines and team needs.

📝 Enhancement Note: The hybrid environment is crucial for operations roles. It allows for focused individual work (e.g., deep design thinking, prototyping) while also enabling essential in-person collaboration for understanding complex operational challenges and aligning with stakeholders.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess experience, skills, and alignment with role requirements.

• Portfolio Presentation & Discussion: Candidates will likely present their portfolio, discussing end-to-end design processes for specific projects, with a focus on how they solved problems, particularly those related to complex workflows or data.

• Design Challenge/Case Study: A practical exercise to evaluate design thinking, problem-solving skills, and ability to simplify complex scenarios. This might involve a take-home assignment or an in-interview whiteboarding session.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially Operations team members to assess collaboration style, communication skills, and cultural fit.

• Final Interview: Discussion with the hiring manager or senior leadership to finalize the decision.

Portfolio Review Tips:

• Highlight Operational Impact: For each project, clearly articulate the business problem, the operational context, your design process, the solution, and the measurable impact (e.g., increased efficiency, reduced errors, improved user satisfaction).

• Showcase End-to-End Thinking: Demonstrate ownership from discovery through to shipped product, explaining your role and contributions at each stage.

• Emphasize Problem-Solving: Focus on how you tackled complex challenges, especially those involving data-heavy interfaces or intricate workflows.

• Detail Your Process: Clearly explain your methodology for research, ideation, prototyping, and testing.

• Figma Proficiency: Be prepared to discuss your use of Figma, including design systems, components, and variables, and how you leverage these for efficiency and consistency.

• Storytelling: Frame your projects as narratives that highlight your problem-solving skills and impact.

Challenge Preparation:

• Be ready to analyze a given problem, ideate solutions, and sketch out user flows or wireframes, often under time constraints.

• Practice articulating your design rationale clearly and concisely.

• Prepare to discuss how you would approach designing for complex operational tasks or data visualization.

• Familiarize yourself with common UI/UX patterns for dashboards, forms, and data tables.

📝 Enhancement Note: The emphasis on "internal console" and "operations teams" means candidates should proactively select portfolio pieces that demonstrate experience with B2B or internal tool design, focusing on efficiency and workflow optimization. If such pieces are limited, framing a B2C project with complex user flows or data management aspects would be the next best approach.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency with design systems, components, and variables is required.

• Prototyping Tools: Figma's built-in prototyping capabilities are key. Other tools may be used but Figma is the primary requirement.

• Wireframing Tools: Often integrated within Figma or standalone tools.

Analytics & Reporting:

• While not explicitly listed for the designer, familiarity with how design impacts user behavior tracked by analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) is beneficial for understanding design effectiveness.

• Ability to interpret data to inform design decisions, especially for data-heavy interfaces. CRM & Automation:

• No direct CRM/automation tools are listed as required for the designer. However, understanding how design integrates with backend systems and operational workflows is important.

📝 Enhancement Note: The core technical requirement is Figma mastery. The role implies working within a tech stack that supports SaaS development, likely including modern web technologies and cloud infrastructure. A designer's ability to understand and design for systems that interact with operational data and processes is paramount.

👥 Team Culture & Values

Operations Values:

• Impact-Driven: A focus on creating designs that deliver tangible improvements to operational efficiency and user experience.

• User-Centricity: Deep understanding of both customer and internal user needs to create intuitive and effective solutions.

• Collaboration: Strong emphasis on working effectively with product, engineering, and operations teams to achieve shared goals.

• Efficiency & Simplicity: A drive to simplify complex processes and data, making them more accessible and manageable.

• Innovation: Encouraging bold, inventive ideas to reshape the clean energy landscape.

Collaboration Style:

• Highly collaborative, with regular interaction across product, engineering, and operations departments.

• Open communication and clear articulation of design rationale are expected.

• A culture that values feedback and iterative improvement.

• Cross-functional teams work together to translate business needs into functional and user-friendly products.

📝 Enhancement Note: The company culture appears to value proactive problem-solving and a results-oriented approach. For operations professionals, understanding how design contributes to operational excellence and the company's broader mission in clean energy will be key to cultural alignment.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: Designing intuitive interfaces for intricate operational workflows and dense, data-heavy systems.

• Cross-functional Alignment: Ensuring design decisions meet the needs of diverse stakeholders (customers, product, engineering, operations) while maintaining a cohesive user experience.

• Fast-Paced Environment: Adapting to shifting priorities and delivering high-quality work under tight deadlines characteristic of a growing company.

• Domain Specificity: Quickly learning and applying knowledge of the clean energy and energy retail domain to design effective solutions.

Learning & Development Opportunities:

• Gain specialized experience in designing for internal operational tools and B2B SaaS within a unique industry.

• Develop advanced skills in information architecture, interaction design, and data visualization.

• Enhance ability to work autonomously and lead design initiatives within a project scope.

• Contribute to and learn from an established design system.

• Exposure to the operational intricacies of the energy retail market.

📝 Enhancement Note: The primary challenge and growth opportunity lie in translating complex operational realities into elegant and efficient digital solutions. This role is ideal for a designer looking to specialize in the operational technology space and make a direct impact on business processes.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you simplified a complex operational workflow through design. What was the challenge, your process, and the outcome?"

• "How would you approach designing an internal console for energy retail operations that needs to handle real-time data and complex billing logic?"

• "Walk us through a project in your portfolio where you owned the entire design process from discovery to handoff. What were the key decisions you made and why?" Company & Culture Questions:

• "What interests you about the clean energy sector and Flo's mission?"

• "How do you approach collaboration with product managers, engineers, and operations teams?"

• "Describe your experience working within a hybrid or remote environment." Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly articulate the problem, your role, the solution, and the measurable impact on users and the business (especially operational efficiency).

• Showcase Process: Detail your end-to-end design methodology, highlighting how you gathered requirements, ideated, iterated, and validated your designs.

• Highlight Data & Complexity: Select projects that demonstrate your ability to design for data-heavy interfaces and complex workflows.

• Figma Skills: Be prepared to discuss your use of Figma, including design systems, components, and variables, and how they contribute to efficient and consistent design.

• Conciseness: Present clearly and concisely, respecting the interviewers' time, and be ready to dive deeper into specific areas.

📝 Enhancement Note: When discussing portfolio pieces, emphasize how your designs directly supported or improved operational functions, even if the original project was not explicitly for an "operations" team. The ability to simplify complexity and improve efficiency is the transferable skill.

📌 Application Steps

To apply for this operations-aligned product design position:

• Submit your application through the provided link on ats.rippling.com.

• Portfolio Customization: Ensure your portfolio prominently features projects demonstrating end-to-end product thinking, especially those involving B2B, SaaS, or internal tooling. Highlight case studies that show how your designs simplified complex workflows or data-heavy interfaces, and ideally led to measurable improvements in efficiency or user satisfaction.

• Resume Optimization: Tailor your resume to highlight 3-5 years of relevant product/UX design experience, emphasizing skills in Figma, interaction design, information architecture, and cross-functional collaboration. Use keywords such as "internal tooling," "SaaS," "B2B," "workflow optimization," and "data visualization."

• Interview Preparation: Practice articulating your design process and the impact of your work, particularly focusing on how you've solved operational challenges through design. Prepare specific examples for behavioral questions related to collaboration and problem-solving.

• Company Research: Familiarize yourself with Flo Health Inc.'s mission in the clean energy sector and their approach to energy retail. Understand the importance of their internal "Canopy" console for operations and how design contributes to their overall business goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.