Presentations and Creative Designer

📍 Job Overview

Job Title: Presentations and Creative Designer

Company: Citi

Location: Mumbai, Maharashtra, India

Job Type: FULL_TIME

Category: Marketing / Creative Services

Date Posted: March 17, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role is critical for developing visually compelling corporate banking presentations and marketing materials, ensuring a cohesive brand image through innovative design solutions.

• The position involves extensive use of MS Office (PowerPoint, Excel, Word) for pitchbook materials and Adobe Graphics Suite for custom templates, illustrations, and digital assets.

• The specialist will collaborate with internal clients, including Investment Banking teams, to translate complex information into clear, impactful visual designs.

• A key aspect of the role is managing multiple projects concurrently, adhering to strict timelines in a fast-paced, 24/7 operational environment.

📝 Enhancement Note: While the job title and description point to a creative design role, the context within "corporate banking," "pitchbook materials," and "24/7 department" suggests a strong alignment with operational support functions within a financial services organization. This role requires not just creative flair but also the precision, reliability, and efficiency expected in operations. The "Job Family Group" as "Marketing" and "Job Family" as "Communication & Creative Services" further refine its placement within a broader organizational structure that supports client-facing business units.

📈 Primary Responsibilities

• Design and format pitchbook materials using MS Office applications (PowerPoint, Word, Excel), strictly adhering to Citi's brand standards and client-specific requirements.

• Create visually impactful designs using Adobe Graphics Suite applications, including custom templates, covers, illustrations, isometric creations, conceptualized artwork, and digital assets.

• Interpret complex ideas and data, translating them into simplistic, compelling, and effectively visualized presentations and infographics.

• Collaborate directly with internal clients (bankers, partner hubs) and Project Coordinators to understand project objectives, design requirements, and deadlines.

• Manage multiple design projects simultaneously, ensuring timely delivery of high-quality work while maintaining accuracy and brand consistency.

• Conduct quality control checks on own work and assist colleagues with quality assurance tasks to uphold departmental standards.

• Proactively propose creative ideas and stay abreast of emerging design trends relevant to corporate banking and financial services.

• Maintain and advise clients on the correct usage of the Citi brand guidelines across all produced materials.

• Liaise with workflow staff and clients to gather job instructions, understand deadlines, and confirm design specifications.

• Assist with intake coordination and other departmental tasks as required, demonstrating flexibility and a willingness to support the team.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and operational task management. The emphasis on "pitchbook materials," "corporate banking," "24/7 department," and "adhering to timelines" indicates that efficiency, reliability, and client service are as crucial as design skills. The role requires a proactive approach to problem-solving and an understanding of the high-stakes environment of financial services.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree required.

Experience:

• 4-5+ years of relevant work experience in presentations and design support within a corporate, service-oriented environment.

Required Skills:

• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat Professional).

• Intermediate proficiency in Microsoft Office Suite (PowerPoint, Excel, Word), with a focus on presentation formatting and data visualization.

• Strong understanding of presentation design principles, illustration techniques, and data visualization best practices.

• Proven ability to interpret complex information and translate it into clear, compelling visual designs.

• Excellent attention to detail, with a strong focus on quality, accuracy, and brand consistency.

• Strong creative vision and ability to develop innovative design ideas.

• Demonstrated ability to manage multiple projects simultaneously and meet strict deadlines in a fast-paced environment.

Preferred Skills:

• Knowledge of external print processes and production.

• Experience working in a 24/7 operational department or a similar high-pressure, deadline-driven environment.

• Familiarity with Citi's brand guidelines and corporate identity standards.

📝 Enhancement Note: The emphasis on "advanced" Adobe Suite skills and "intermediate" MS Office skills, coupled with the requirement for a portfolio, indicates a need for both specialized creative software expertise and practical application of standard business tools for financial reporting and client presentations. The preference for financial institution experience underscores the importance of understanding the industry's specific communication needs and regulatory environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 4-5 years of relevant work experience in presentations and graphic design.

• Demonstrations of high-quality PowerPoint presentations, including examples tailored for corporate banking or financial services clients.

• Visualizations of complex data and concepts through charts, infographics, and illustrations created using MS Excel and Adobe Creative Suite.

• Examples of custom template designs, cover designs, and cohesive branding application across various digital and print-ready assets.

Process Documentation:

• Evidence of managing multiple projects, including timelines and workflow management, to ensure timely delivery.

• Examples of quality control processes applied to design work, ensuring accuracy and adherence to brand standards.

• Documentation or examples of how creative ideas were proactively developed and implemented, showcasing an understanding of emerging design trends.

• Proof of effective client communication and collaboration to gather requirements and present design solutions.

📝 Enhancement Note: For this role, a portfolio is not just a collection of work but a critical demonstration of the candidate's ability to execute operational design tasks in a high-stakes financial environment. It must clearly articulate the impact of their designs, their process for managing projects, and their adherence to corporate branding and quality standards.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for Graphic Designers with 4-5 years of experience in Mumbai, India, specializing in corporate presentations and financial services, the estimated salary range is ₹7,00,000 - ₹12,00,000 per annum. This estimate considers the advanced software proficiency, specific industry experience, and the demanding 24/7 operational environment.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Generous paid time off (vacation, sick leave, public holidays).

• Retirement savings plan (e.g., Provident Fund contribution).

• Professional development and training opportunities, including access to new media and graphic packages.

• Opportunities for exposure to a diverse group of clients at all levels of the organization.

• Potential for shift allowances or bonuses given the 24/7 operational nature of the department.

• Employee assistance programs and wellness initiatives.

Working Hours:

• Full-time position (40 hours per week).

• The role operates within a busy 24/7 department, requiring flexibility. Typical work schedules in Mumbai are between 7:00 AM and 1:30 AM IST, 5 days a week. The team operates Sunday through Saturday, implying potential weekend work or varied shift patterns.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for similar roles in Mumbai, India, considering the specified experience level and specialized skills. The benefits listed are standard for a large multinational corporation like Citi, with specific emphasis on professional development relevant to a creative and operations-focused role. The working hours are a critical operational aspect that requires significant flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Banking

Company Size: Citi is a global financial services corporation with tens of thousands of employees worldwide, indicating a large, structured, and resource-rich organization. This scale often means established processes, clear hierarchies, and opportunities for specialization.

Founded: 1812 (as City Bank of New York), with a long history of innovation and global presence, suggesting a culture that values stability, expertise, and continuous adaptation.

Team Structure:

• The role is part of the "Presentations & Graphics team," which operates within a "busy 24/7 department." This implies a dedicated support function for internal clients, likely within Investment Banking and other Citi business units.

• The team provides specialist services, suggesting a high level of expertise and focused skill sets.

• Collaboration is expected with Project Coordinators, Creative Project Leads, bankers, and partner hubs, indicating a cross-functional interaction model.

Methodology:

• Emphasis on delivering "visually compelling designs" and "innovative and professional visual solutions."

• A strong focus on adhering to "specific standards" for presentations and maintaining a "cohesive brand image."

• The team's 24/7 operation suggests a methodology that prioritizes service delivery, efficiency, and rapid turnaround times.

• Design work involves interpreting complex ideas and presenting them simply, indicating a problem-solving and analytical approach to design.

• Quality control is a key aspect of the team's operational methodology.

Company Website: https://www.citi.com/

📝 Enhancement Note: Citi's reputation as a major global bank implies a corporate culture that values professionalism, compliance, and client service. The "24/7 department" context for the Presentations & Graphics team suggests an operational focus where reliability, efficiency, and performance under pressure are paramount, alongside creative output.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced individual contributor, likely falling into the mid-level or senior specialist category within a creative and operations support function. It requires a solid foundation of technical skills and practical experience (4-5+ years) to handle complex tasks independently and contribute to team objectives.

Reporting Structure: The role reports into a Presentations & Graphics team, likely overseen by a Creative Project Lead or Manager. Collaboration extends to Project Coordinators and directly with internal clients (bankers). The 24/7 nature might imply shift leads or supervisors overseeing operations.

Operations Impact: The role directly impacts the effectiveness of client-facing communications, particularly in Investment Banking and corporate banking. High-quality pitchbooks and marketing materials are crucial for client engagement, deal closure, and maintaining Citi's professional image. By ensuring brand consistency and clear visual communication, this role contributes directly to the perceived quality and professionalism of Citi's services.

Growth Opportunities:

• Skill Development: Access to various training opportunities in new media and graphic packages, allowing for continuous skill enhancement in design software and techniques.

• Specialization: Opportunity to deepen expertise in financial services design, data visualization, and complex presentation building within a global financial institution.

• Leadership Potential: With proven performance, there may be opportunities to lead design-related projects, mentor junior team members, or move into a Creative Project Lead role.

• Cross-functional Exposure: Working with a diverse group of clients across different levels and departments within Citi provides broad business understanding and networking opportunities.

• Global Mobility: As part of a large multinational, potential for international collaboration or even opportunities in other Citi global offices.

📝 Enhancement Note: The "Development Value" section in the job description explicitly mentions developing visual design skills, learning about all aspects of design, and gaining exposure to clients. This suggests that Citi views this role not just as task execution but as a platform for professional growth within the creative and operations support domain of financial services.

🌐 Work Environment

Office Type: On-site role at Nirlon Knowledge Park, Block B7, Mumbai. This suggests a corporate office setting designed for professional services, likely featuring collaborative workspaces, meeting rooms, and dedicated workstations.

Office Location(s): Mumbai, Maharashtra, India. This specific location implies a hub for Citi's operations in India, potentially serving a large client base and operating across different time zones.

Workspace Context:

• The role is part of a "busy 24/7 department," indicating a dynamic and potentially high-pressure work environment that requires focus and efficiency.

• Collaboration is key, with expectations to work alongside Project Coordinators, Creative Project Leads, and internal clients, suggesting an open and communicative workspace.

• Access to necessary design tools and technology (Adobe Creative Suite, MS Office) is implied.

Work Schedule:

• Full-time, 40 hours per week.

• Significant flexibility is required due to the 24/7 operational nature. Typical working hours fall between 7:00 AM and 1:30 AM IST, 5 days a week. The team operates Sunday through Saturday, indicating potential shift work and weekend responsibilities.

📝 Enhancement Note: The on-site requirement in a bustling knowledge park in Mumbai, combined with the 24/7 operational context, points to a structured yet demanding work environment. Candidates should be prepared for a collaborative setting where timely delivery and adaptability to shifting schedules are critical to operational success.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: Likely a review of the resume and portfolio by a recruiter or hiring manager to assess basic qualifications and creative output.

2. Technical/Creative Assessment: A practical test or assignment focusing on design skills (e.g., creating a presentation slide, illustrating a concept) using required software, possibly under timed conditions.

3. Interview with Hiring Team: Discussion covering experience, technical skills, problem-solving abilities, and fit with the team's operational demands. Expect questions about handling pressure, managing multiple projects, and client interaction.

4. Portfolio Review Presentation: A dedicated session where the candidate presents their portfolio, discussing specific projects, their design process, challenges overcome, and the impact of their work.

5. Final Rounds: May involve interviews with senior management or HR to assess cultural fit and overall suitability for Citi.

Portfolio Review Tips:

• Curate Strategically: Select 4-5 of your strongest projects that best represent your skills in presentations, graphic design, data visualization, and illustration, with a focus on corporate or financial services if possible.

• Showcase Process: For each project, explain your understanding of the brief, your design thought process, the tools you used, any challenges you faced, and how you ensured brand compliance and quality.

• Quantify Impact: Wherever possible, highlight the outcome or impact of your design work (e.g., improved clarity, positive client feedback, successful pitchbook).

• Demonstrate Software Proficiency: Be ready to discuss your advanced skills in Adobe Creative Suite and intermediate skills in MS Office, perhaps showing examples of complex formatting or data charts.

• Highlight Adaptability: Include examples that show your ability to adapt to different client needs, brand guidelines, or tight deadlines.

Challenge Preparation:

• Presentation Design Challenge: Be prepared to create a presentation slide or a short deck based on a given brief, focusing on clarity, visual appeal, and adherence to brand standards within a time limit.

• Data Visualization Exercise: Practice creating effective charts and infographics from raw data, demonstrating your ability to simplify complex information.

• Scenario-Based Questions: Anticipate questions about how you would handle conflicting client requests, manage tight deadlines, or resolve design disagreements. Focus on your problem-solving approach and communication strategy.

📝 Enhancement Note: Given the operational context, interviewers will likely probe not just creative ability but also efficiency, reliability, and resilience. The interview process will likely assess how well a candidate can integrate into a demanding, 24/7 support environment while maintaining high creative standards.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite (Advanced Proficiency):

  • Illustrator: For vector graphics, logos, custom illustrations, and complex visual elements.
  • Photoshop: For image editing, manipulation, digital asset creation, and raster graphics.
  • InDesign: For layout design, multi-page documents (though PowerPoint is primary for presentations), and print production preparation.
  • Acrobat Professional: For PDF creation, editing, optimization, and quality control of final deliverables.

• Microsoft Office Suite (Intermediate Proficiency):

  • PowerPoint: The core tool for creating and formatting pitchbooks, presentations, and client-facing decks. Advanced formatting, template utilization, and master slide management are key.
  • Excel: For creating charts, graphs, tables, and data visualizations to be integrated into presentations.
  • Word: For formatting documents, reports, and ensuring consistency with presentation materials.

Analytics & Reporting:

CRM & Automation:

• No specific CRM or automation tools are mentioned for this design role. The focus is on creative production and client service rather than process automation.

📝 Enhancement Note: The tool stack emphasizes a strong command of industry-standard design software (Adobe Suite) and essential business productivity tools (MS Office), particularly PowerPoint. The "intermediate" requirement for MS Office suggests that while advanced creative skills are paramount, practical application of these business tools for operational output is also critical.

👥 Team Culture & Values

Operations Values:

• Quality & Accuracy: A paramount value, reflected in the emphasis on attention to detail, quality control, and adherence to brand standards. This is critical in a financial services context where errors can have significant consequences.

• Efficiency & Reliability: The 24/7 operational nature and tight deadlines necessitate a culture that values speed, punctuality, and dependable service delivery.

• Client Focus: Strong emphasis on understanding client requirements, providing excellent customer service, and translating their needs into effective visual solutions.

• Collaboration & Teamwork: The role requires working closely with various internal teams and colleagues, fostering a spirit of cooperation and shared responsibility.

• Adaptability & Flexibility: Willingness to learn new skills, adapt to changing requirements, and potentially rotate across shifts is crucial for operational continuity.

Collaboration Style:

• Cross-functional Integration: The designer must collaborate effectively with bankers, Project Coordinators, and Creative Project Leads, acting as a bridge between client needs and design execution.

• Proactive Communication: Engaging with clients and workflow staff to clarify deadlines, job instructions, and design requirements is essential.

• Knowledge Sharing: Encouraged to share creative ideas and emerging trends, and learn new skills from team members, contributing to a culture of continuous improvement.

• Feedback Exchange: Implicit in quality control and project collaboration, suggesting an environment where constructive feedback is given and received.

📝 Enhancement Note: The team culture is a blend of creative excellence and operational discipline. While innovation and visual appeal are valued, they are underpinned by a commitment to reliability, precision, and service delivery expected in a high-stakes financial environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creativity with Brand Constraints: Constantly innovating while strictly adhering to Citi's corporate branding guidelines and client-specific requirements.

• Managing High-Volume, Tight Deadlines: Working in a 24/7 department means facing frequent, demanding deadlines and potentially high-pressure situations.

• Interpreting Complex Information: Translating intricate financial data, technical concepts, and business strategies into easily understandable visual narratives.

• Global Collaboration Across Time Zones: Coordinating with clients and team members in different regions, requiring strong communication and time management skills to bridge time differences.

• Adapting to Evolving Trends: Staying current with design software advancements and visual communication trends while maintaining a consistent corporate image.

Learning & Development Opportunities:

• Advanced Design Training: Access to specialized training in new graphic packages and design software, enhancing technical capabilities.

• Financial Services Industry Insight: Deepening understanding of the corporate banking and investment banking sectors through daily work and client interaction.

• Operational Excellence: Gaining experience in managing workflows, quality control, and client service within a demanding 24/7 operational framework.

• Mentorship & Leadership: Opportunities to learn from experienced professionals and potentially mentor junior team members or lead design projects.

• Exposure to Senior Stakeholders: Interacting with bankers and other senior internal clients provides valuable networking and visibility.

📝 Enhancement Note: The role presents an excellent opportunity for a designer to mature their skills in a high-impact, fast-paced industry. The challenges are directly tied to developing resilience, strategic thinking, and advanced operational execution alongside creative proficiency.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving: "Describe your process for creating a complex pitchbook presentation from scratch. How do you ensure all client requirements and brand standards are met?" (Focus on workflow, communication, and quality checks).

• Handling Pressure & Deadlines: "How do you prioritize tasks and manage your workload when faced with multiple urgent requests from different clients?" (Highlight time management, prioritization, and communication strategies).

• Creative Vision & Brand Adherence: "How do you balance innovative design ideas with strict corporate branding guidelines? Can you give an example?" (Showcase your ability to be creative within constraints).

Company & Culture Questions:

• Understanding Citi's Business: "What do you know about Citi's corporate banking or investment banking services, and how do you see design supporting these areas?" (Research Citi's financial services offerings).

• Team Fit: "This is a 24/7 department. How do you feel about flexible work hours and potential shift rotations?" (Emphasize your adaptability and commitment to operational needs).

• Quality Assurance: "Describe your approach to quality control for your design work. How do you ensure accuracy and prevent errors?" (Detail your meticulousness and review processes).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each key project, use a STAR (Situation, Task, Action, Result) or similar framework. Explain the client's need (Situation/Task), your role and approach (Action), and the outcome (Result), emphasizing your design choices and problem-solving.

• Highlight Technical Skills: Be ready to discuss your specific use of Adobe Suite and MS Office tools. If possible, show examples of complex formatting, custom templates, or data visualizations you created.

• Demonstrate Operational Awareness: Frame your projects with an understanding of deadlines, client communication, and brand compliance. Show how you deliver professional results efficiently.

• Engage and Interact: Treat the portfolio review as a conversation. Be prepared to answer questions about your design decisions and be open to discussing alternative approaches.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only creative talent but also the operational discipline, reliability, and client-service orientation required for a role supporting a global financial institution. Emphasize how your design skills translate into tangible business value for Citi.

📌 Application Steps

To apply for this Presentations and Creative Designer position:

• Submit your application through the Citi careers portal.

• Customize Your Resume: Highlight your 4-5+ years of experience in presentations and graphic design, specifically mentioning your proficiency in Adobe Creative Suite and MS Office. Quantify achievements where possible, such as projects completed under tight deadlines or client satisfaction metrics.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your best work relevant to corporate presentations and graphic design, and includes specific examples of pitchbooks, data visualizations, and custom templates. Be ready to articulate your process for each piece.

• Research Citi: Understand Citi's business, particularly its corporate banking and investment banking divisions, and familiarize yourself with their brand guidelines to demonstrate your understanding of their needs.

• Practice Interview Responses: Prepare for behavioral and technical questions, focusing on your experience with deadlines, client management, quality control, and your creative process within a corporate framework.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.