OneERP Process & Design Consultant

📍 Job Overview

Job Title: OneERP Process & Design Consultant

Company: Frasers Property

Location: Singapore, Singapore

Job Type: Full-time Contract, Contractor

Category: Operations - Enterprise Systems & Transformation

Date Posted: 2026-09-09

Experience Level: 10+ Years

Remote Status: On-site

🚀 Role Summary

• Drive the definition and evolution of the Target Operating Model (TOM) for enterprise-wide digital transformation initiatives, focusing on SAP S/4HANA and Yardi.

• Lead business process standardization efforts across diverse business units to enhance efficiency and scalability.

• Champion the utilization of native SAP S/4HANA capabilities to minimize custom developments and mitigate technical debt.

• Co-lead the strategic roadmap for system integration and data migration, ensuring seamless connectivity and data integrity within the OneERP landscape.

• Establish and manage a robust customization governance framework to control and justify system modifications, aligning with best practices and strategic objectives.

📝 Enhancement Note: This role is critical for a large-scale ERP transformation, likely involving significant change management and cross-functional collaboration. The emphasis on "minimizing system customization and technical debt" and "maximizing native SAP capabilities" indicates a strategic focus on leveraging standard functionalities and avoiding costly, complex bespoke solutions.

📈 Primary Responsibilities

• Define and refine the Target Operating Model (TOM) to incorporate industry-leading practices and future-state operational requirements.

• Drive the adoption of standardized, efficient, and scalable business processes across all business units to ensure consistency and operational excellence.

• Collaborate closely with the S/4HANA Solution Architect and Group Digital & Technology to provide strategic direction on SAP S/4HANA architecture, ensuring optimal configuration and long-term sustainability.

• Co-lead the development and execution of the system integration and data migration roadmap for the OneERP program, ensuring seamless integration with existing and future applications.

• Establish and oversee protocols and best practices for data quality, mapping, cleansing, and validation throughout the integration and migration phases.

• Design, implement, and manage a governance framework for assessing and approving system customization requests, including evaluation criteria and a cross-functional review process.

• Partner with the Program Director, Process Leads, Global Process Owners, and Business Unit Stakeholders to ensure timely and successful delivery of the OneERP program, providing thought leadership and mentorship.

• Monitor integration performance and proactively address any challenges during and post-implementation to ensure operational continuity.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design, process leadership, and governance oversight. The "co-lead" aspect for system integration and data migration suggests a highly collaborative role requiring strong partnership with technical and business teams.

🎓 Skills & Qualifications

Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree or relevant professional certifications (e.g., SAP certifications) are highly desirable.

Experience:

• Minimum of 10 years of progressive experience in large-scale ERP transformation projects.

• Proven track record in process standardization, enterprise architecture advisory, and system integration and data migration roles.

• Deep expertise in SAP S/4HANA, including its best practices, Fiori UX, and native capabilities.

• Demonstrable experience in designing and implementing robust governance frameworks for complex ERP programs.

• Proven success in developing and executing integration and data migration strategies for large-scale, multi-system implementations. Required Skills:

• SAP S/4HANA Expertise: In-depth knowledge of SAP S/4HANA modules, architecture, configuration, and best practices.

• Process Standardization & Optimization: Ability to analyze existing business processes, identify inefficiencies, and design standardized, scalable workflows.

• Enterprise Architecture Advisory: Strong skills in providing strategic direction on ERP architecture, ensuring alignment with business objectives and technology roadmaps.

• System Integration & Data Migration: Proven experience in planning, executing, and managing complex system integrations and large-scale data migration initiatives.

• Governance Framework Design: Expertise in creating and implementing governance structures for managing customizations and change requests in ERP environments.

• Stakeholder Management: Excellent ability to collaborate with and influence a wide range of stakeholders, including business leaders, IT teams, and external consultants.

• Strategic Planning: Ability to develop and articulate long-term strategies for ERP landscapes, focusing on sustainability and scalability.

Preferred Skills:

• Yardi Platform Knowledge: Familiarity with Yardi's functionalities and its integration points with ERP systems.

• Real Estate Domain Experience: Understanding of business processes specific to the real estate industry.

• Fiori UX Design Principles: Knowledge of user experience best practices within the Fiori framework.

• Technical Debt Management: Awareness and strategies for identifying and reducing technical debt within ERP systems.

• Change Management: Experience in driving organizational change and adoption of new processes and systems.

📝 Enhancement Note: The 10+ years of experience requirement signifies a senior-level, strategic role. The emphasis on both SAP S/4HANA and Yardi suggests a hybrid ERP landscape where integration expertise is paramount. The preference for real estate domain experience indicates a specialized focus within this sector.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Process Improvement Case Studies: Detailed documentation of at least two large-scale ERP process redesign projects, clearly outlining the "as-is" state, the proposed "to-be" state, the implementation methodology, and quantifiable business outcomes (e.g., efficiency gains, cost reduction, error rate reduction).

• Target Operating Model (TOM) Examples: Demonstrations of TOM development, including process maps, organizational structure proposals, and technology architecture blueprints for enterprise-wide transformations.

• System Integration Architecture Diagrams: Visual representations of complex system integrations, showcasing data flows, middleware solutions, and API strategies for ERP and ancillary systems.

• Governance Framework Documentation: Examples of governance models, including customization request forms, evaluation matrices, and approval workflows for ERP system changes.

• Data Migration Strategy & Execution Plans: Comprehensive plans detailing data cleansing, mapping, validation, and migration strategies for large datasets within ERP transformation contexts.

Process Documentation:

• Workflow Design & Optimization: Showcase examples of detailed workflow designs, process flowcharts, and RACI matrices for key business processes within an ERP context.

• Implementation & Automation Methods: Document instances where new processes were implemented or existing ones automated, highlighting the tools and methodologies used (e.g., BPMN, workflow automation tools).

• Measurement & Performance Analysis: Present examples of Key Performance Indicators (KPIs) established for new processes, along with reports or dashboards demonstrating performance tracking and analysis over time.

📝 Enhancement Note: For a role of this seniority and strategic focus, a portfolio showcasing the ability to design, govern, and implement complex ERP processes and architectures is essential. The emphasis should be on strategic impact, scalability, and demonstrable improvements rather than just technical execution.

💵 Compensation & Benefits

Salary Range: For a highly specialized role like a OneERP Process & Design Consultant with 10+ years of experience in Singapore, a competitive salary range is estimated to be between SGD 150,000 to SGD 220,000 annually. This estimate is based on industry benchmarks for senior ERP consultants, the specific demands of SAP S/4HANA and Yardi expertise, the strategic nature of the role in a large transformation program, and the cost of living in Singapore.

Benefits:

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage for employees and dependents.

• Performance-Based Bonuses: Annual bonuses tied to individual performance and company profitability.

• Contractual Benefits: As a full-time contractor, likely includes pro-rated leave, medical coverage, and potential for contract renewal or conversion.

• Professional Development: Access to training programs, certifications (e.g., SAP), and opportunities to attend industry conferences.

• Retirement Savings Plan: Contributions to a national savings scheme or a company-sponsored pension fund.

• Paid Time Off: Generous annual leave, sick leave, and public holiday entitlements.

Working Hours: Standard working hours are typically 40 hours per week, Monday to Friday. Given the critical nature of ERP transformation projects, there may be a requirement for extended hours or weekend work during key project phases, such as go-live periods or critical integration milestones. Flexibility may be offered on a case-by-case basis, but on-site presence is expected.

📝 Enhancement Note: The salary range is an estimation for Singapore, reflecting the high demand for experienced ERP transformation consultants. Specific benefits would be detailed in the contract for a full-time contractor role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Real Estate Development and Investment. Frasers Property is a global real estate company with a strong presence in property development, investment, and management. This context means the ERP transformation will directly impact core business operations, from property acquisition and development to leasing, asset management, and finance. Operations professionals in this environment need to understand the nuances of real estate lifecycles and financial flows.

Company Size: Large enterprise, likely with thousands of employees globally. This implies a complex organizational structure, diverse business units, and significant operational scale, requiring robust and scalable ERP solutions.

Founded: Frasers Property has a history dating back several decades, indicating a well-established organization that is now undergoing significant digital transformation. This blend of established practices and forward-looking digital initiatives shapes its culture.

Team Structure:

• Operations Team: The role likely sits within a dedicated Transformation Office or Group Digital & Technology function, reporting to a Program Director. This team will be a mix of internal IT staff, business process experts, and external consultants.

• Reporting Structure: Reports directly to the OneERP Program Director, with strong dotted-line reporting and collaboration with the S/4HANA Solution Architect, Process Leads, and Global Process Owners. Close partnership with various Business Unit Stakeholders is crucial.

• Cross-functional Collaboration: This role is inherently cross-functional, requiring constant interaction with IT infrastructure teams, application development, finance departments, property management divisions, legal, and procurement. The success of the OneERP program depends on effective collaboration across all these areas.

Methodology:

• Data-Driven Decision Making: Emphasis on using data analytics to define processes, assess performance, and drive strategic decisions.

• Agile & Waterfall Hybrid: Transformation programs often use a hybrid approach, with Agile methodologies for iterative development and Waterfall for overall program planning and execution.

• Process Re-engineering: A strong focus on analyzing, redesigning, and optimizing business processes to align with best practices and leverage new technologies.

• Stakeholder Engagement: Continuous engagement with stakeholders to gather requirements, provide updates, manage expectations, and ensure buy-in.

Company Website: https://careers.frasersproperty.com/

📝 Enhancement Note: The company's industry (Real Estate) is a key differentiator, meaning operations professionals must understand sector-specific workflows and financial models. The scale of the company suggests a complex, multi-faceted ERP implementation.

📈 Career & Growth Analysis

Operations Career Level: This is a senior-level, strategic consultant role focused on enterprise-wide ERP transformation. It's positioned at the peak of individual contributor roles within an ERP program, requiring deep subject matter expertise and architectural thinking. It's a critical role for driving significant business change.

Reporting Structure: The role reports directly to the OneERP Program Director, indicating a high level of accountability and direct involvement in program strategy and execution. This structure provides visibility to senior leadership and direct influence on the program's direction.

Operations Impact: The consultant's work directly impacts the operational efficiency, scalability, and technological foundation of Frasers Property globally. By standardizing processes and optimizing the ERP landscape, they will enable better data-driven decision-making, streamline financial operations, improve asset management, and ultimately contribute to the company's profitability and competitive advantage in the real estate market.

Growth Opportunities:

• Leadership in Transformation: Potential to lead subsequent phases of the OneERP program or other digital transformation initiatives within Frasers Property.

• Specialization Advancement: Deepen expertise in SAP S/4HANA for real estate, enterprise architecture, or process governance, becoming a recognized subject matter expert.

• Transition to Internal Roles: Opportunity to transition into a permanent role within Frasers Property's IT or Operations leadership, managing the ongoing ERP landscape.

• Broader ERP Landscape Management: Gain experience managing a hybrid ERP environment (SAP S/4HANA and Yardi), which is valuable across various industries.

• Strategic Advisory Roles: Move into higher-level strategic advisory positions, influencing technology roadmaps and business strategy.

📝 Enhancement Note: This role offers significant opportunities for strategic impact and career advancement, particularly for individuals aiming for leadership positions in enterprise systems and digital transformation within large, global organizations.

🌐 Work Environment

Office Type: The role is described as "On-site" in Singapore, indicating a traditional office-based work environment. This is typical for large transformation programs requiring intensive collaboration and stakeholder engagement.

Office Location(s): Singapore. This location suggests working within a dynamic, international business hub with access to a skilled talent pool and robust infrastructure.

Workspace Context:

• Collaborative Hub: Expect a dynamic workspace designed for collaboration, likely featuring meeting rooms, project war rooms, and open-plan areas to facilitate interaction with project teams and stakeholders.

• Technology-Rich Environment: Access to modern IT infrastructure, communication tools, and potentially specialized software for process modeling and system design.

• Team Interaction: Frequent opportunities to engage with a diverse project team comprising internal stakeholders from various business units and external consultants. This fosters a rich learning environment and broadens professional networks.

Work Schedule: The standard 40-hour work week is expected, but the nature of ERP transformation projects often necessitates flexibility. Candidates should be prepared for periods of intense work, including potential overtime or weekend commitments, especially around critical project milestones like system go-lives or major integration phases.

📝 Enhancement Note: The on-site requirement emphasizes the need for strong interpersonal skills and the ability to thrive in a collaborative, high-pressure project environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and application to assess alignment with the minimum qualifications (10+ years ERP transformation, SAP S/4HANA expertise).

• Technical Interview: Deep dive into your experience with SAP S/4HANA, enterprise architecture, process standardization, system integration, and data migration. Expect scenario-based questions and discussions about your approach to common ERP challenges.

• Portfolio Presentation: A dedicated session to present your portfolio, focusing on key case studies that demonstrate your ability to design and implement TOMs, govern customizations, and lead integration/migration strategies. Be prepared to articulate your role, the challenges, your solutions, and the quantifiable business outcomes.

• Stakeholder/Leadership Interview: Discussion with the Program Director and potentially other senior leaders to assess strategic thinking, leadership capabilities, communication style, and cultural fit within Frasers Property's transformation team.

• Final Decision: Based on overall assessment of technical skills, strategic thinking, communication, and cultural alignment.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your most impactful ERP transformation projects that best align with the responsibilities of this role (TOM, process standardization, customization governance, integration/migration).

• Quantify Impact: For each case study, clearly articulate the business problem, your specific role and contributions, the solutions implemented, and – most importantly – the measurable business results (e.g., % reduction in process cycle time, % decrease in customization requests, ROI on integration projects).

• Structure for Clarity: Use a consistent structure for each case study: Situation/Problem, Task, Action, Result (STAR method). For a consultant role, focus on the "Action" and "Result" sections.

• Highlight Methodology: Explain the methodologies you employed (e.g., specific frameworks for TOM, governance models, integration patterns) and why they were appropriate.

• Visual Aids: Use clear, professional visuals for process flows, architecture diagrams, and data models. Ensure they are easy to understand and highlight key aspects of your work.

• Tailor to Frasers Property: Research Frasers Property's business and current transformation goals. Frame your experience and portfolio examples to show how you can address their specific challenges.

Challenge Preparation:

• Process Design Scenario: Be prepared for a hypothetical scenario where you need to design or optimize a specific business process within a real estate context using SAP S/4HANA. Focus on standardization and minimizing customization.

• Integration Strategy Discussion: Expect questions about how you would approach integrating SAP S/4HANA with a system like Yardi or other relevant platforms, considering data flow, security, and performance.

• Governance Framework Design: You might be asked to outline the key components of a customization governance framework for a large ERP program.

📝 Enhancement Note: The interview process is designed to assess both deep technical expertise and strategic, consulting-level capabilities. A well-prepared, impactful portfolio presentation is crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• SAP S/4HANA: The core ERP system. Deep functional and architectural understanding is essential.

• Yardi: A critical complementary system, likely for property management and real estate operations. Understanding its integration points with SAP is key.

• SAP Solution Manager (SolMan): Potentially used for process management, change control, and documentation within SAP projects.

• Business Process Management (BPM) Tools: Such as SAP Signavio, ARIS, or similar, for process modeling, analysis, and documentation.

• Project Management Software: Tools like Microsoft Project, Jira, or Asana for planning, tracking, and managing project timelines and tasks.

Analytics & Reporting:

• SAP Analytics Cloud (SAC): For advanced analytics, reporting, and dashboarding within the SAP ecosystem.

• Microsoft Power BI / Tableau: General-purpose business intelligence tools that may be used for cross-functional reporting and dashboard creation.

• SQL: For data analysis and extraction from various databases.

CRM & Automation:

• SAP CRM or specific Real Estate CRM solutions: For customer and property management aspects.

• Workflow Automation Tools: Potentially within SAP or third-party tools to automate specific business processes.

• Integration Platforms: Such as SAP Integration Suite (Cloud Platform Integration), MuleSoft, or Dell Boomi for managing integrations between SAP S/4HANA, Yardi, and other applications.

📝 Enhancement Note: Proficiency with SAP S/4HANA and an understanding of how it integrates with specialized platforms like Yardi are paramount. Familiarity with process modeling tools and integration platforms is also highly beneficial.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to delivering high-quality, reliable, and scalable ERP solutions that drive business value.

• Collaboration & Partnership: Fostering strong working relationships across business units and IT to achieve shared goals.

• Innovation & Continuous Improvement: Embracing new technologies and methodologies to constantly enhance operational efficiency and effectiveness.

• Data-Driven Integrity: Ensuring data accuracy, security, and leveraging data for informed decision-making and strategic planning.

• Pragmatism & Accountability: Balancing strategic vision with practical implementation, taking ownership of outcomes.

Collaboration Style:

• Cross-functional Integration: The team likely operates with a strong emphasis on cross-functional integration, ensuring that IT solutions are tightly aligned with business needs and operational realities.

• Process Review Culture: An environment where processes are regularly reviewed, challenged, and optimized through constructive feedback and open discussion.

• Knowledge Sharing: Encouraging the sharing of best practices, lessons learned, and technical expertise across the project team and wider organization to build collective capability.

📝 Enhancement Note: The company's values likely reflect a blend of traditional corporate stability with a forward-looking approach to digital transformation, emphasizing both robust execution and innovative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Integration: Seamlessly integrating SAP S/4HANA with Yardi and other legacy or specialized systems while ensuring data consistency and avoiding redundant processes.

• Change Management Resistance: Overcoming potential resistance to new processes and systems from long-tenured employees or business units accustomed to legacy ways of working.

• Minimizing Customization: Balancing the need for bespoke functionalities with the strategic goal of reducing customization, which requires strong negotiation and architectural justification skills.

• Data Migration & Quality: Ensuring the accuracy, completeness, and integrity of data migrated from disparate sources into the new ERP system.

• Global Standardization: Achieving process standardization across diverse geographical locations and business units, each with unique regulatory requirements and operational nuances.

Learning & Development Opportunities:

• SAP S/4HANA Mastery: Deepening expertise in specific S/4HANA modules or advanced functionalities relevant to real estate.

• Enterprise Architecture Best Practices: Gaining exposure to advanced enterprise architecture frameworks and their application in large-scale transformations.

• Digital Transformation Leadership: Developing skills in leading complex, multi-year digital transformation programs.

• Industry-Specific ERP Knowledge: Enhancing understanding of real estate industry business processes and their correlation with ERP functionalities.

• Cross-Cultural Collaboration: Refining skills in working effectively with diverse teams across different regions and cultural backgrounds.

📝 Enhancement Note: The challenges presented are typical of major ERP transformations, requiring a blend of technical acumen, strategic thinking, and strong interpersonal skills to navigate.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to defining a Target Operating Model for a global real estate company undergoing an ERP transformation." (Focus on methodology, stakeholder engagement, and key deliverables.)

• "How would you balance the business's need for specific functionalities with the strategic imperative to minimize SAP S/4HANA customizations?" (Highlight governance framework, evaluation criteria, and negotiation skills.)

• "Walk me through a complex system integration you've managed. What were the key challenges, your role, and the outcome?" (Emphasize technical understanding, problem-solving, and impact.)

• "What are the critical success factors for a large-scale ERP data migration project, and how do you ensure data quality?" (Discuss planning, cleansing, validation, and testing strategies.) Company & Culture Questions:

• "Based on your understanding of Frasers Property and the real estate industry, what do you see as the biggest operational challenges this ERP transformation aims to solve?" (Show research and industry insight.)

• "How do you foster collaboration between IT and business stakeholders during a large transformation program?" (Discuss communication, empathy, and shared ownership.)

• "Describe a time you had to challenge legacy practices or deeply ingrained ways of working. How did you approach it, and what was the result?" (Demonstrate influence and change management skills.) Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio examples as compelling stories with a clear beginning (challenge), middle (your actions/solutions), and end (quantifiable results).

• Focus on Impact: Prioritize demonstrating how your work directly contributed to business value, efficiency, or strategic goals.

• Architectural Clarity: For integration and TOM examples, ensure your diagrams are clean, easy to follow, and effectively communicate complex concepts.

• Governance Expertise: Clearly articulate the principles and mechanics of the governance frameworks you've designed or implemented.

• Q&A Readiness: Anticipate detailed questions about your technical decisions, process choices, and the rationale behind them.

📝 Enhancement Note: Prepare specific examples that directly address the core responsibilities of defining TOM, managing processes, governance, and integration. Quantifiable results are key to demonstrating impact.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Frasers Property careers portal link provided.

• Portfolio Customization: Tailor your resume and cover letter to highlight your 10+ years of ERP transformation experience, specifically mentioning SAP S/4HANA, Yardi integration, process standardization, and governance framework design. Use keywords from the job description.

• Resume Optimization: Ensure your resume clearly articulates your achievements using the STAR method, focusing on quantifiable results and impact, especially in large-scale transformation projects.

• Portfolio Preparation: Organize your portfolio to showcase at least two detailed case studies on ERP process redesign, TOM development, or governance framework implementation. Be ready to present these professionally, emphasizing your strategic contributions and measurable outcomes.

• Company Research: Thoroughly research Frasers Property, its business operations in the real estate sector, and its digital transformation goals. Understand the potential challenges and opportunities this OneERP program presents.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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