[LTA-TRO] SENIOR/ EXECUTIVE UX/UI ENGINEER, TRAFFIC & ROAD IT

📍 Job Overview

Job Title: SENIOR/ EXECUTIVE UX/UI ENGINEER, TRAFFIC & ROAD IT

Company: Public Service Division (LTA-TRO)

Location: Singapore

Job Type: Full Time

Category: UX/UI Engineering, Front-end Development, Digital Services

Date Posted: 2026-08-20

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Drive the design and scaling of user experiences for next-generation applications within the Traffic & Road IT domain.

• Champion UX/UI best practices across agile squads, ensuring consistent, accessible, and intuitive digital product experiences.

• Own the end-to-end design lifecycle, from user research and prototyping to usability testing and design documentation.

• Translate user needs and design specifications into semantic, responsive front-end code.

• Collaborate with cross-functional teams to deliver high-quality digital services aligned with government standards.

📝 Enhancement Note: This role is positioned within a public service entity (Land Transport Authority - Traffic & Road IT), implying a focus on public-facing digital services, adherence to government standards, and a mission-driven approach to improving citizen experiences in transportation and infrastructure. The "Senior/Executive" title suggests a level of autonomy and responsibility, requiring a candidate who can not only execute but also influence design direction.

📈 Primary Responsibilities

• Lead the user experience design for new and existing digital applications, ensuring alignment with user needs and business objectives.

• Conduct comprehensive user research, including interviews, surveys, and competitive analysis, to inform design decisions.

• Develop user personas, journey maps, wireframes, and high-fidelity interactive prototypes using tools like Figma or Adobe XD.

• Design and maintain scalable design systems, component libraries, and interaction guidelines to ensure brand consistency and development efficiency.

• Perform rigorous usability testing, analyze feedback, and iterate on designs to resolve experience gaps and enhance user satisfaction.

• Translate approved wireframes and mockups into clean, semantic, and responsive front-end code (HTML5, CSS3, JavaScript/TypeScript).

• Collaborate closely with product managers, developers, and stakeholders to ensure design feasibility and successful implementation.

• Advocate for and implement accessibility standards (e.g., WCAG 2.1) and government digital service guidelines (e.g., SGDS, IM8 compliance).

• Contribute to post-launch design quality assurance, including front-end tracking and performance monitoring.

• Stay abreast of emerging UX/UI trends, technologies, and best practices, and integrate them into the design process.

📝 Enhancement Note: The primary responsibilities highlight a blend of strategic design leadership and hands-on execution. The emphasis on "owning" and "scaling" implies a need for a candidate who can think holistically about product evolution and maintainability. The inclusion of "front-end tracking" suggests a role that bridges design and analytics, requiring an understanding of how user interactions are measured.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Interaction Design, Computer Science, or a related field.

Experience: Minimum of 3 years of progressive experience in UX/UI design, front-end engineering, or a closely related discipline.

Required Skills:

• Foundational understanding of UX/UI design principles: user research, information architecture, interaction design, and visual design.

• Proficiency in at least one industry-standard design tool (e.g., Figma, Adobe XD) for creating interactive prototypes, user flows, and managing design systems.

• Demonstrated ability to translate wireframes and high-fidelity mockups into semantic, responsive code using HTML5, CSS3, and JavaScript/TypeScript.

• Basic experience conducting usability testing and effectively translating findings into actionable design improvements.

• Strong communication and collaboration skills, with the ability to articulate design rationale and work effectively within cross-functional teams.

• Proactive, user-centric problem-solving approach with a strong sense of ownership over interface quality and design consistency. Preferred Skills:

• Familiarity with modern JavaScript frameworks such as React, Vue, or Angular for front-end development.

• Knowledge of accessibility standards, specifically WCAG 2.1 guidelines.

• Understanding of the Singapore Government Design System (SGDS) and its components.

• Exposure to CI/CD practices and tools, particularly SHIP-HATS.

• Familiarity with Government Digital Service standards and IM8 compliance requirements.

📝 Enhancement Note: The mandatory skills emphasize a hybrid role requiring both strong design capabilities and practical front-end coding skills. The preferred skills point towards a candidate who can quickly integrate into a government digital service environment, understanding its specific frameworks and compliance needs. The 2-5 year experience range suggests a mid-level role with potential for growth into more senior responsibilities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3 significant UX/UI design projects that demonstrate the full design lifecycle from research to implementation.

• Include detailed case studies highlighting problem definition, user research methodologies, design process, prototyping, and final implemented solutions.

• Provide examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups.

• Demonstrate the ability to translate designs into functional front-end code (e.g., via code snippets, live links, or detailed explanations of implementation challenges and solutions).

• Clearly articulate your role and contributions within each project, especially in team-based environments. Process Documentation:

• Present examples of how you have contributed to or maintained design systems, component libraries, or style guides.

• Include documentation illustrating your approach to user research, usability testing, and how feedback was incorporated into design iterations.

• Provide evidence of understanding and applying accessibility standards (WCAG 2.1) in your design and development process.

• Showcase any experience with government-specific design standards or frameworks if applicable.

📝 Enhancement Note: A robust portfolio is critical for this role, as it serves as tangible proof of design and front-end capabilities. The emphasis on process documentation and systems, particularly design systems and accessibility, indicates a need for a candidate who values scalability, consistency, and inclusivity in their work. For government roles, demonstrating adherence to established standards is often a key evaluation criterion.

💵 Compensation & Benefits

Salary Range:

Given the "Senior/Executive" title and the location (Singapore), a competitive salary range for a UX/UI Engineer with 2-5 years of experience in a government sector role would typically fall between SGD 5,000 to SGD 8,000 per month. This range is an estimate based on industry benchmarks for specialized tech roles in Singapore, considering the cost of living and the public sector's compensation structures, which often offer stability and comprehensive benefits.

Benefits:

• Comprehensive health insurance coverage.

• Generous annual leave and public holidays.

• Professional development opportunities, including training, workshops, and conference attendance.

• Access to government-wide learning platforms and resources.

• Retirement savings plan (e.g., CPF contributions).

• Opportunities for career advancement within the Public Service.

• Potential for performance-based bonuses or increments.

• Flexible work arrangements where feasible, subject to operational needs. Working Hours:

Standard government working hours are typically 40 hours per week, Monday to Friday. While the role is on-site, there may be flexibility for some remote work or adjusted hours depending on project needs and team agreements, though the primary expectation is on-site presence.

📝 Enhancement Note: Public service roles in Singapore are known for offering strong job security, excellent benefits, and a structured career path, often with competitive salaries that reflect the specialized nature of the work. The estimated salary range is based on general market data for similar roles in Singapore. A formal offer would depend on the specific grade, experience, and qualifications of the candidate.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government & Public Sector, Transportation Technology, Digital Services. The Land Transport Authority (LTA) is a statutory board under the Ministry of Transport, responsible for planning and developing Singapore's land transport system. This role is within the Traffic & Road IT division, focusing on leveraging technology to enhance traffic management and road infrastructure.

Company Size: The Public Service Division is vast, encompassing numerous ministries and statutory boards. The LTA itself is a large organization, with the Traffic & Road IT division likely comprising several specialized teams. This scale offers stability and a wide network of professional interactions.

Founded: The Land Transport Authority was formed on 1 September 1995. Its mission has evolved with Singapore's growth, consistently focusing on providing a people-centric, efficient, and sustainable land transport system.

Team Structure:

• The UX/UI Engineer will likely be part of the Traffic & Road IT department, within a team focused on digital product development or service design.

• This team will comprise engineers, designers, product managers, and potentially data analysts.

• Reporting structure is likely to a lead engineer, design lead, or product manager, with close collaboration with IT development teams and operational stakeholders from traffic management. Methodology:

• Agile methodologies (Scrum/Kanban) are commonly adopted for digital product development within government agencies to ensure iterative progress and flexibility.

• A strong emphasis on user-centric design, adherence to government design standards (SGDS), and compliance with IM8 (Information Security) policies.

• Data-driven decision-making, utilizing analytics from implemented systems to refine user experiences and operational efficiency.

Company Website: https://www.lta.gov.sg/

📝 Enhancement Note: Working within a government agency like the LTA means operating within a structured environment that prioritizes public good, security, and adherence to established protocols. The culture often balances innovation with a need for robust, reliable systems that serve a large population. Collaboration is key, requiring strong communication with diverse stakeholders.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Senior/Executive level, indicating a mid-career professional with a solid foundation in UX/UI design and front-end development. The individual is expected to take ownership of design projects, contribute to strategic design decisions, and mentor junior team members if applicable. The scope includes both hands-on execution and ensuring design quality across multiple applications.

Reporting Structure: The UX/UI Engineer will likely report to a Design Lead, Product Manager, or a Senior Engineering Manager within the Traffic & Road IT division. They will work closely with agile development teams, product owners, and potentially operational staff managing traffic systems.

Operations Impact: The role's impact is significant, directly influencing the usability and effectiveness of digital services that manage Singapore's complex traffic and road infrastructure. Successful UX/UI design can lead to improved citizen experience, more efficient traffic flow, enhanced safety, and better operational management of transport networks. The work contributes to the overall efficiency and livability of Singapore.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like accessibility design, design systems management, or front-end framework development (React, Vue, Angular).

• Leadership: Progress to a Lead UX/UI Designer or Product Owner role, managing design strategy and teams.

• Cross-functional Mobility: Transition into Product Management, Project Management, or specialized roles within government digital services.

• Skill Enhancement: Opportunities for certifications, advanced training in UX research methodologies, front-end technologies, and government digital service standards.

• Impactful Projects: Contribute to large-scale, high-visibility national infrastructure and transportation projects.

📝 Enhancement Note: The "Senior/Executive" designation implies a step beyond entry-level, requiring independent contribution and potentially guiding others. The growth path in public service often involves increasing responsibility, strategic input, and leadership, with a strong emphasis on continuous learning to keep pace with evolving technology and policy.

🌐 Work Environment

Office Type: The role is on-site, indicating a physical workspace within the Land Transport Authority's offices in Singapore (e.g., LTA BCO MAIN). This environment is likely professional, structured, and geared towards collaborative project work.

Office Location(s): LTA BCO (MAIN), Singapore. Specific details about office amenities, transport links, and proximity to public transport would be beneficial for candidates.

Workspace Context:

• The workspace will likely be equipped with standard office technology, including high-performance computers suitable for design and development tasks.

• Access to necessary software licenses (Figma, Adobe XD, IDEs, etc.) will be provided.

• The environment is conducive to collaboration, with meeting rooms, breakout spaces, and opportunities for direct interaction with team members and stakeholders.

• A focus on process and adherence to government IT security protocols will be integral to the daily work environment.

Work Schedule: The standard work schedule is Monday to Friday, typically from 8:30 AM to 5:30 PM (40 hours/week). While on-site, there might be some flexibility for core hours or occasional remote work, depending on operational needs and management discretion.

📝 Enhancement Note: An on-site role in a government setting suggests a predictable work schedule and environment. The emphasis on collaboration and adherence to protocols is typical for such organizations. Candidates should be prepared for a structured workday, with clear expectations regarding presence and engagement.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application and resume, potentially including a short skills assessment or questionnaire.

• Portfolio Presentation & Technical Interview: Candidates will likely be asked to present their portfolio, detailing 1-2 key projects. This will be followed by technical questions focusing on UX/UI principles, front-end coding, and problem-solving scenarios.

• Behavioral & Cultural Fit Interview: Assessment of communication skills, teamwork, problem-solving approach, and alignment with public service values. Questions may explore how you handle challenges, collaborate with diverse teams, and your user-centric philosophy.

• Final Interview: May involve senior leadership or hiring managers to discuss role alignment, long-term career aspirations, and finalize offer details.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest projects that best showcase your skills relevant to this role (UX/UI design, front-end, government standards).

• Tell a Story: For each project, clearly articulate the problem, your role, the process (research, design, development), the challenges faced, your solutions, and the impact/outcomes. Use visuals effectively.

• Highlight Front-End Skills: Include examples of your code, or explain in detail how you translated designs into functional, responsive code. If possible, link to live projects or repositories.

• Demonstrate Process: Show your thought process, including wireframes, user flows, iterations based on feedback, and usability testing results.

• Address Government Context: If you have experience with government projects, SGDS, or accessibility standards, make sure to highlight it prominently.

Challenge Preparation:

• Be prepared for hypothetical design challenges or coding tasks that simulate real-world problems the team might face.

• Practice articulating your design decisions clearly and concisely, justifying them with user-centric reasoning and technical feasibility.

• Understand government digital service standards and accessibility requirements (WCAG 2.1) as they might be incorporated into challenges.

• Prepare to discuss your experience with Agile methodologies and cross-functional collaboration.

📝 Enhancement Note: The interview process for public service roles often involves multiple stages to ensure a thorough assessment of skills, cultural fit, and alignment with public sector values. A strong portfolio presentation is paramount, as it directly validates your practical capabilities. Be ready to discuss not just what you did, but why and how you achieved specific outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Adobe XD (mandatory proficiency in at least one).

• Front-end Development: HTML5, CSS3, JavaScript/TypeScript.

• Version Control: Git, GitHub/GitLab/Bitbucket.

Analytics & Reporting:

• Familiarity with web analytics tools (e.g., Google Analytics, Adobe Analytics) for understanding user behavior.

• Experience with front-end tracking implementation to measure user interactions. CRM & Automation:

• While not a direct CRM role, understanding how user data flows from front-end interactions into backend systems or CRMs can be beneficial.

• Familiarity with CI/CD pipelines (e.g., SHIP-HATS) for deployment automation. Other Relevant Technologies:

• JavaScript Frameworks: React, Vue, or Angular (advantageous).

• Accessibility Standards: WCAG 2.1 compliance.

• Government Standards: Singapore Government Design System (SGDS), IM8 compliance.

📝 Enhancement Note: The technology stack clearly points to a hybrid role. Proficiency in design tools like Figma is essential for the UX/UI aspect, while strong command over HTML, CSS, and JavaScript is necessary for the front-end engineering component. Familiarity with government-specific standards and tools like SGDS and SHIP-HATS is a significant advantage, indicating the employer's preference for candidates who can integrate quickly.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of citizens and road users.

• Excellence & Quality: Striving for high standards in design, development, and user experience, ensuring robust and reliable digital services.

• Collaboration: Fostering a team environment where open communication, shared learning, and mutual support are paramount.

• Integrity & Accountability: Upholding public trust through transparent processes, ethical conduct, and taking ownership of work.

• Innovation with Pragmatism: Embracing new technologies and approaches while ensuring solutions are practical, secure, and sustainable for public service.

• Efficiency: Optimizing processes and resources to deliver maximum value to the public.

Collaboration Style:

• Cross-functional Integration: Working closely with product managers, developers, QA testers, and operational stakeholders to achieve shared goals.

• Agile Teamwork: Participating actively in agile ceremonies, providing design and front-end expertise to iterative development cycles.

• Open Feedback: Encouraging constructive feedback on designs and code, and being receptive to input from diverse perspectives.

• Knowledge Sharing: Contributing to a culture of continuous learning by sharing insights, best practices, and solutions with colleagues.

📝 Enhancement Note: The culture within a public service division like the LTA emphasizes a mission-driven approach, where the primary goal is to serve the public good. This translates into values of integrity, accountability, and a strong focus on quality and reliability. Collaboration is essential, as projects often involve multiple departments and stakeholders to ensure comprehensive and effective solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Legacy Systems: Integrating modern UX/UI designs and front-end technologies with potentially existing or older government IT infrastructure.

• Adhering to Strict Compliance: Navigating and implementing solutions that meet stringent government security (IM8), accessibility (WCAG), and design (SGDS) standards.

• Managing Diverse Stakeholder Needs: Aligning design and development efforts with the requirements of various operational teams, policy makers, and end-users.

• Scalability and Performance: Ensuring digital services are robust, performant, and scalable to serve a large and diverse population across Singapore.

• Rapid Technological Evolution: Keeping pace with fast-changing UX/UI trends and front-end technologies while maintaining long-term system stability.

Learning & Development Opportunities:

• Specialized Training: Access to courses and certifications in advanced UX research, interaction design, front-end frameworks, and accessibility best practices.

• Government Digital Services Knowledge: Deepening understanding of Singapore Government Digital Service standards, policies, and best practices.

• Mentorship Programs: Opportunities to be mentored by senior designers and engineers, or to mentor junior team members.

• Industry Conferences & Workshops: Participation in relevant local and international events to stay updated on industry trends.

• Project Exposure: Gaining experience on high-impact, large-scale projects that shape public transportation and infrastructure.

📝 Enhancement Note: The challenges presented are typical for roles in the public sector, requiring a blend of technical skill and an understanding of regulatory and operational constraints. The growth opportunities are substantial, focusing on both deepening technical expertise and expanding into leadership or specialized roles within the government's digital transformation efforts.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX/UI challenge you faced in a previous role and how you approached it. What was the outcome?" (Focus on problem-solving, process, and impact).

• "How would you ensure a digital service designed for the public is accessible to users with diverse needs, including those with disabilities?" (Test knowledge of WCAG, empathy, and practical implementation).

• "Walk us through a project where you had to translate detailed wireframes into responsive HTML, CSS, and JavaScript. What were the key considerations?" (Assess front-end coding skills and attention to detail).

• "How do you stay updated on the latest UX/UI trends and front-end technologies, and how do you decide which to incorporate into your work?" (Evaluate continuous learning and critical thinking). Company & Culture Questions:

• "What interests you about working in the public service sector, specifically with the Land Transport Authority?" (Gauge motivation and alignment with public service mission).

• "How would you collaborate with developers and product managers who may have different priorities or perspectives than you?" (Assess teamwork and communication skills).

• "Describe your experience working with design systems or component libraries. What makes a design system effective?" (Evaluate understanding of scalability and consistency).

• "How do you approach receiving and giving feedback on designs and code?" (Understand your collaborative and professional demeanor). Portfolio Presentation Strategy:

• Start with the 'Why': Clearly articulate the problem statement and user need for each project.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, screenshots, code snippets) to illustrate your process and outcomes.

• Quantify Impact: Where possible, use metrics to demonstrate the success of your designs (e.g., increased user satisfaction, reduced task completion time, improved conversion rates).

• Explain Your Role: Be specific about your contributions, especially in team projects.

• Connect to the Role: Briefly explain how your experience and skills align with the requirements of this specific UX/UI Engineer position at LTA.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only technical proficiency but also an understanding of the public service context, user-centricity, and collaborative problem-solving. Be ready to discuss your process, rationale, and the impact of your work using concrete examples from your portfolio.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday portal link.

• Tailor your resume: Highlight experience in UX/UI design, front-end development (HTML, CSS, JS), user research, and prototyping. Emphasize any experience with government projects, SGDS, or accessibility standards. Use keywords from the job description.

• Prepare your portfolio: Curate 2-3 strong projects showcasing your design process, front-end implementation skills, and impact. Ensure it's easily accessible (e.g., online link) and clearly details your role and contributions.

• Research LTA and SGDS: Familiarize yourself with the Land Transport Authority's mission, current projects, and the Singapore Government Design System (SGDS) to demonstrate your understanding of their context and standards.

• Practice your portfolio presentation: Be ready to walk through your selected projects, explaining your design rationale, technical implementation, and the outcomes achieved. Prepare to answer questions about your process and problem-solving approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.