Lead Product Designer - Platform Experience - UK (Remote)

📍 Job Overview

Job Title: Lead Product Designer - Platform Experience

Company: Immersive

Location: United Kingdom (Remote)

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: 2026-11-04

Experience Level: 5-10 Years

Remote Status: Fully Remote (with occasional in-person meetups)

🚀 Role Summary

• Lead the design of sophisticated, scalable product experiences for Immersive's leading cyber resilience platform, focusing on AI-powered and agentic workflows.

• Drive innovation by integrating intelligent automation and generative AI into user flows to enhance efficiency, accuracy, and decision-making speed within complex cybersecurity environments.

• Transform intricate, technical cybersecurity data into intuitive and actionable user interfaces, facilitating effective investigation, analysis, and response for enterprise clients.

• Champion Object-Oriented UX (OOUX) principles and advanced information architecture to foster reusable components, streamlined workflows, and a cohesive platform experience.

• Collaborate closely with Product Management, Engineering, and Research teams to ensure design decisions are data-informed, user-centric, and aligned with core business objectives.

📝 Enhancement Note: This role is positioned as a senior individual contributor, focusing on strategic design leadership within the platform experience domain. The emphasis on AI, agentic workflows, and OOUX indicates a need for a designer who can think holistically about complex enterprise systems and contribute to the evolution of a sophisticated design system. The remote nature within the UK requires strong self-management and communication skills.

📈 Primary Responsibilities

• Lead the end-to-end design process for complex product problems, from initial discovery and definition through to detailed design execution, prototyping, validation, and iterative improvement.

• Pioneer the integration of intelligent automation and generative AI into user flows to significantly boost efficiency, accuracy, and decision-making speed for cybersecurity professionals.

• Translate complex, technical cybersecurity data and concepts into clear, intuitive user interfaces that empower effective investigation, analysis, and response actions.

• Partner closely with user research teams to synthesize qualitative and quantitative insights, ensuring all design decisions are grounded in robust data and user understanding.

• Champion and apply Object-Oriented UX (OOUX) principles to create reusable components, establish streamlined workflows, and ensure alignment with core platform entities and data models.

• Govern the strategic evolution of Immersive's design system to guarantee cross-product consistency, adherence to accessibility standards, and intelligent adaptability across the platform.

• Leverage customer insights, behavioral analytics, and key success metrics to inform product priorities, guide design decisions, and rigorously measure the real-world impact and effectiveness of design solutions.

• Collaborate effectively with engineering partners to ensure the thoughtful, consistent, and scalable implementation of all product features, maintaining design integrity from concept to delivery.

• Act as a strategic sparring partner for Product Managers and Engineering teams, providing research-backed insights and articulating the 'Why' behind design decisions to drive consensus and validate through experimentation.

📝 Enhancement Note: The responsibilities highlight a hands-on leadership role that requires not only design craft but also strategic thinking, data analysis, and cross-functional influence. The expectation to "govern the evolution of our design system" suggests a significant impact on the overall product architecture and user experience consistency.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent practical experience in a lead design capacity is essential. A background in HCI, Design, Computer Science, or a related field is beneficial.

Experience: Proven track record of 5-10 years in product or UX design, with substantial experience in complex SaaS enterprise, data-driven, and platform environments.

Required Skills:

• Extensive experience in product or UX design, particularly within complex SaaS enterprise, data-driven, and platform environments.

• Demonstrated track record designing for complex enterprise UX – ideally B2B SaaS, cybersecurity, developer tools, infrastructure, or technical platforms.

• Experience shaping design direction across complex products, making informed design decisions, bringing others along, and remaining hands-on in execution.

• Exceptional collaboration skills to strategically partner with product, engineering, and research to align design outcomes with core business and user objectives.

• Expertise in systems thinking, sophisticated interaction design, and establishing robust, data-connected workflows.

• Comfort and proficiency in using emerging AI tools and rapidly testing ideas collaboratively with Product and Engineering teams.

• Ability to define, track, and analyze success metrics to measure the tangible impact and effectiveness of design solutions.

• Excellent communication, presentation, and storytelling skills, with a proven ability to influence and align diverse, senior-level stakeholders. Preferred Skills:

• Experience with AI-powered features, intelligent automation, agentic workflows, or AI-native products.

• Familiarity with or a strong interest in Object-Oriented UX (OOUX), advanced information architecture, and data modeling principles.

• Experience working within or contributing to mature design systems.

• Understanding of cybersecurity principles and user needs within that domain.

📝 Enhancement Note: The requirements emphasize deep experience in enterprise SaaS and platform design, with a specific leaning towards AI and complex data environments. The mention of OOUX and systems thinking points to a need for a designer with a strong architectural mindset, capable of building scalable and consistent experiences.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end product design ownership, showcasing complex problem-solving from discovery to delivery for enterprise-level products.

• Feature case studies that highlight experience with data-driven design, leveraging user research, analytics, and metrics to inform decisions and measure impact.

• Include examples of designing for complex information architecture, systems thinking, and creating intuitive workflows within technical platforms.

• Showcase proficiency in translating intricate data into clear, usable interfaces, particularly in technical or B2B SaaS contexts.

• Highlight experience with or understanding of AI/ML integration into user experiences, or work on intelligent automation/agentic systems.

• Present work that demonstrates an understanding of design systems, reusable components, and scalability considerations. Process Documentation:

• Case studies should clearly articulate the design process followed, including research methodologies, ideation techniques, prototyping tools, and validation methods.

• Clearly define the problem statement, user needs, and business objectives for each project presented.

• Demonstrate how user feedback, data analytics, and success metrics were used to iterate on designs and measure outcomes.

• Explain the rationale behind key design decisions, especially those related to information architecture, workflow design, and system integration.

📝 Enhancement Note: Candidates are expected to provide a portfolio that goes beyond visual design, demonstrating a robust understanding of product strategy, user research, data analysis, and the ability to manage design complexity within enterprise platforms. The emphasis on OOUX and AI integration suggests portfolio pieces that reflect these specific methodologies.

💵 Compensation & Benefits

Salary Range: Given the "Lead" title, 5-10 years of experience, and the UK-based remote nature within a growing cybersecurity SaaS company, a competitive salary range is estimated. For a Lead Product Designer in the UK, this typically falls between £70,000 - £100,000 per annum, depending on specific experience and location within the UK.

Benefits:

• Time Off: 25 days annual leave, 2 volunteering days, and a birthday day off.

• Health & Wellbeing: Enhanced parental leave, mindfulness groups, critical illness cover.

• Professional Development: Career and learning development through the platform and a dedicated 'Learn Anything' fund.

• Equity & Incentives: Share options, sales incentives, and Recognition & Rewards programs.

• Flexibility: Informal or formal flexible working options, including flexible start/finish times, reduced hours, job share, and remote working.

• Social & Team Building: Monthly socials (e.g., pottery painting, movie nights, escape rooms) and bi-annual EMEA HQ meetups, with regular regional in-person gatherings.

Working Hours: While a standard 40-hour work week is typical, the role offers significant flexibility in terms of scheduling, including flexible start and finish times and the option for reduced hours, aligning with the company's flexible working policy.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for Lead Product Designers in the UK tech sector, considering the company's funding and growth stage. The benefits package is comprehensive, emphasizing work-life balance, professional growth, and employee well-being, which are attractive for senior roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity Technology / Cyber Resilience / AI Enterprise Solutions. Immersive operates at the forefront of cybersecurity, providing a unique platform for testing and improving an organization's resilience against cyber threats, with a strong focus on AI integration.

Company Size: Over 300 employees globally, indicating a well-established but still growing organization. This size often means a balance between established processes and the agility of a scale-up.

Founded: 2017. Founded in Bristol, UK, Immersive has experienced rapid growth, securing significant funding, which suggests a dynamic and ambitious environment.

Team Structure:

• The Product Design team reports to the Director of Product Design. This Lead role is the most senior individual contributor within the team, indicating a need for strong mentorship and design leadership.

• The role requires close collaboration with Product Managers and Engineering teams, forming agile, cross-functional pods or squads focused on specific product areas.

• Designers are expected to work closely with dedicated Research teams for user insights. Methodology:

• Data-Driven Decision Making: Heavy emphasis on using customer insights, behavioral analytics, and success metrics to inform product priorities and design decisions.

• User-Centricity: A core value ("Customer Centric") driving the development of products and services that exceed expectations.

• Systems Thinking & OOUX: Encouragement of object-oriented approaches for scalability, reusability, and consistency across the platform.

• Agile Development: Close partnership with Engineering suggests an agile or iterative development process.

• Experimentation: Design validation through experimentation is encouraged.

Company Website: https://www.immersivelabs.com

📝 Enhancement Note: Immersive positions itself as a leader in a critical and evolving field (cyber resilience, AI in enterprise security). The culture appears to value drive, inclusivity, customer focus, and teamwork, with a fast-paced, innovative environment driven by significant growth and funding. The design team structure emphasizes collaboration and senior individual contribution.

📈 Career & Growth Analysis

Operations Career Level: This is a Lead Product Designer role, signifying a senior individual contributor position. It requires not only expert-level design skills but also the ability to influence product strategy, mentor junior designers (implicitly, by setting standards), and drive design initiatives across complex product areas. The role is expected to shape the "next generation" of experiences.

Reporting Structure: The role reports directly to the Director of Product Design. This provides a clear line of reporting and opportunities for mentorship from a senior design leader. The designer will work in close partnership with Product Managers and Engineering leads within their domain.

Operations Impact: The impact of this role is significant. By designing intuitive and effective platform experiences, the Lead Product Designer will directly influence user adoption, efficiency gains for clients (critical in cybersecurity), customer satisfaction, and ultimately, revenue and market position for Immersive. Designing for AI and agentic workflows means shaping the future of how enterprises interact with technology for security.

Growth Opportunities:

• Design Leadership: Opportunity to grow into a management role (e.g., Design Manager) or deepen expertise as a Principal/Staff Designer, focusing on larger strategic initiatives or architectural challenges.

• Specialization: Develop deep expertise in AI-driven design, cybersecurity UX, or advanced platform design, becoming a recognized authority within the company and potentially the industry.

• Mentorship: Influence the design practice and mentor other designers, contributing to the overall quality and maturity of the design team.

• Strategic Influence: Play a key role in shaping product strategy and roadmap through data-informed design insights and proactive problem-solving.

• Cross-functional Exposure: Gain experience working with high-caliber product and engineering teams on cutting-edge technology.

📝 Enhancement Note: This role offers a significant opportunity for career advancement within a high-growth tech company, particularly for designers interested in complex enterprise platforms, AI, and cybersecurity. The "Lead" title and the company's trajectory suggest potential for substantial impact and future leadership.

🌐 Work Environment

Office Type: Immersive offers both fully remote and hybrid working options for this role within the UK. While remote-first, the company facilitates in-person interaction through bi-annual EMEA HQ meetups and regular regional gatherings, promoting a connected team culture despite geographical distribution.

Office Location(s): While the role is remote within the UK, the company has an EMEA HQ. Occasional travel to this HQ and regional in-person meetings are expected. Specific details on regional meetup frequency and locations would be clarified during the interview process.

Workspace Context:

• Collaborative Environment: The role demands strong collaboration with Product, Engineering, and Research teams, likely within an agile framework. This fosters a dynamic and interactive work environment.

• Tools & Technology: Access to modern design tools, AI prototyping tools, and company-specific platforms is expected. The company encourages the use of emerging AI tools for rapid idea testing.

• Team Interaction: Regular interaction through virtual meetings, design critiques, and planned in-person events ensures strong team cohesion and knowledge sharing.

Work Schedule: While a standard 40-hour week is the benchmark, the company promotes flexible working options, including flexible start and finish times, reduced hours, and job sharing. This allows designers to optimize their schedules for productivity and work-life balance, accommodating deep work sessions needed for complex design challenges.

📝 Enhancement Note: The remote-first approach combined with intentional in-person touchpoints aims to balance flexibility with team connection. The emphasis on collaboration with product and engineering implies a fast-paced, iterative work environment typical of high-growth SaaS companies.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio. The portfolio is critical for showcasing relevant experience.

• Initial Screening: A recruiter or hiring manager will review applications to assess experience against role requirements.

• Design Challenge/Portfolio Review: Candidates will likely participate in a detailed portfolio review session where they present specific case studies. This may be accompanied by a take-home design challenge or a live design problem-solving exercise focused on platform experience, AI integration, or complex data visualization.

• Stakeholder Interviews: Interviews with Product Managers, Engineering Leads, and potentially other designers to assess collaboration skills, technical understanding, and strategic thinking.

• Hiring Manager Interview: A final conversation with the Director of Product Design to discuss role fit, career aspirations, and team dynamics.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best demonstrate your experience in complex SaaS, platform design, AI integration, and data-driven decision-making.

• Focus on Process & Impact: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the challenges faced, your solutions, and the measurable business/user outcomes. Use data and metrics to quantify impact.

• Highlight OOUX & Systems Thinking: If possible, showcase projects where you applied systems thinking, advanced information architecture, or OOUX principles. Explain how your designs contributed to consistency and scalability.

• Showcase AI/Data Integration: Emphasize any work involving AI-powered features, intelligent automation, or the transformation of complex data into user-friendly interfaces.

• Prepare to Discuss: Be ready to articulate the 'Why' behind your design decisions, discuss trade-offs, and explain how you collaborated with cross-functional teams.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with cybersecurity concepts, AI in enterprise contexts, and the principles of cyber resilience.

• Think Systemically: Approach any design challenge with a focus on end-to-end user journeys, information architecture, and scalable solutions.

• Data-Driven Approach: Be prepared to discuss how you would gather and use data to inform design decisions and measure success for the given challenge.

• AI Integration: Consider how AI or automation could be leveraged to solve the problem presented in the challenge.

• Communication: Practice articulating your thought process clearly and concisely, as if presenting to product and engineering stakeholders.

📝 Enhancement Note: The interview process is likely rigorous, emphasizing practical design skills, strategic thinking, and the ability to collaborate effectively in a fast-paced tech environment. A well-prepared portfolio that directly addresses the role's unique requirements (AI, OOUX, complex platforms) will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as industry standard), Sketch, Adobe Creative Suite.

• Prototyping & User Testing: InVision, Maze, UserTesting.com, or similar platforms.

• AI & Emerging Tech Tools: Candidates are expected to be comfortable using emerging AI tools for rapid ideation and testing. Specific tools may vary but could include AI-powered design assistants or prompt-based generation tools.

Analytics & Reporting:

• Product Analytics: Mixpanel, Amplitude, Google Analytics, or similar platforms for tracking user behavior and feature adoption.

• Data Visualization: Tableau, Power BI, or internal dashboarding tools for presenting insights and metrics.

CRM & Automation:

• CRM: Salesforce (common in B2B SaaS), HubSpot, or similar.

• Project Management & Collaboration: Jira, Asana, Trello, Confluence.

• Communication: Slack, Microsoft Teams.

📝 Enhancement Note: Proficiency in modern design tools like Figma is expected. The role also requires adaptability and a willingness to experiment with new AI tools, indicating a forward-thinking technology stack. Experience with enterprise-grade analytics and project management tools is also likely beneficial.

👥 Team Culture & Values

Operations Values:

• Driven: Embracing ambition and swift action to achieve ambitious outcomes, viewing challenges as opportunities for excellence in design and product development.

• Inclusive: Fostering a culture where diversity is a strength, promoting open dialogue, empathy, and ensuring every individual can contribute their best work.

• Customer Centric: Developing deep relationships with customers to help them achieve their business outcomes, crafting products and experiences that exceed expectations and provide value.

• One Team: Working collaboratively as a global team to achieve the company's vision, emphasizing adaptation, resilience, and mutual support in achieving shared goals.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with Product Management, Engineering, and Research is fundamental, working in integrated teams to deliver cohesive product experiences.

• Data-Informed Dialogue: Design decisions are debated and validated through data, research, and user feedback, fostering a rigorous and objective approach to problem-solving.

• Proactive Partnership: Acting as a strategic partner, bringing insights and challenging assumptions to ensure optimal design outcomes aligned with business and user needs.

• Design System Governance: Contributing to and upholding the design system, ensuring consistency, reusability, and scalability across the platform.

📝 Enhancement Note: The company culture values a proactive, data-driven, and collaborative approach to product development. The "Driven" and "Customer Centric" values suggest a results-oriented environment focused on delivering high-impact solutions. "Inclusive" and "One Team" highlight the importance of teamwork and supportive working relationships.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Enterprise Platforms: Designing intuitive experiences for sophisticated B2B SaaS platforms with complex data and workflows requires deep systems thinking and user empathy.

• Integrating AI Seamlessly: Pioneering the integration of AI and agentic workflows into user experiences requires navigating new design paradigms and ensuring trustworthiness and usability.

• Balancing Scalability & User Needs: Ensuring designs are scalable across a growing platform while meeting the specific, often technical, needs of enterprise cybersecurity users.

• Data Translation: Effectively translating complex, technical cybersecurity data into clear, actionable insights for users under pressure.

• Evolving Design System: Continuously evolving and governing a design system to support new features, AI integrations, and maintain consistency across a dynamic product.

Learning & Development Opportunities:

• Cutting-Edge Technology: Exposure to and hands-on experience with AI, generative AI, and agentic systems in a real-world enterprise context.

• Deep Domain Expertise: Developing specialized knowledge in cybersecurity UX, cyber resilience, and the unique challenges of enterprise security platforms.

• Design System Leadership: Opportunity to significantly influence and shape a growing design system, impacting the entire product ecosystem.

• Strategic Impact: Contributing directly to the evolution of a market-leading product and influencing its future direction.

• 'Learn Anything' Fund: Access to resources for personal and professional development, encouraging continuous learning and skill enhancement.

📝 Enhancement Note: This role presents complex design challenges at the intersection of AI, cybersecurity, and enterprise software. Successfully navigating these challenges offers significant opportunities for professional growth and development in highly relevant and future-focused areas.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the design of a complex enterprise platform feature. What was your process, and what was the outcome?" (Focus on end-to-end ownership, data-driven decisions, and impact.)

• "How would you approach designing a user interface for visualizing complex, real-time cybersecurity threat data?" (Assess ability to translate technical data, information architecture skills, and UI design for critical tasks.)

• "Tell me about your experience with Object-Oriented UX (OOUX) or systems thinking. How have you applied these principles in your work?" (Evaluate understanding of scalable design and reusable components.)

• "How do you balance the needs of different stakeholders (e.g., Product, Engineering, Sales, Customers) when making design decisions?" (Assess collaboration, influence, and communication skills.) Company & Culture Questions:

• "What excites you about Immersive's mission and our role in cyber resilience?" (Gauge genuine interest and alignment with company values.)

• "How do you approach learning about new technologies, particularly in areas like AI and automation?" (Assess adaptability and proactive learning.)

• "Describe a situation where you had to influence a team or stakeholder to adopt your design recommendations. What was your strategy?" (Evaluate influencing and storytelling abilities.) Portfolio Presentation Strategy:

• Structure for Impact: For each case study, clearly outline: 1. Problem Statement & Business Context, 2. Your Role & Responsibilities, 3. Research & Discovery, 4. Design Process & Key Decisions (Wireframes, Prototypes, User Testing), 5. Solutions & Final Designs, 6. Outcomes & Metrics (Quantifiable impact).

• Tell a Story: Weave a narrative around your projects, highlighting the challenges, your thought process, and the value you delivered. Focus on the 'Why' behind your decisions.

• Be Data-Centric: Emphasize how data and user feedback informed your design choices and how you measured success. Use specific metrics where possible.

• Showcase Collaboration: Explain how you worked with Product Managers, Engineers, and Researchers.

• Prepare for Q&A: Anticipate questions about your design choices, trade-offs, and how you would handle specific scenarios relevant to Immersive's platform.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of complex platform design, and the ability to integrate emerging technologies like AI. Highlighting quantifiable results and a collaborative approach will be key.

📌 Application Steps

To apply for this Lead Product Designer position:

• Submit your application through the provided link on Ashby.

• Curate your portfolio to prominently feature 3-4 of your strongest projects that align with complex SaaS enterprise design, platform experience, AI integration, and data-driven decision-making. Ensure each case study clearly outlines the problem, your process, your specific contributions, and measurable outcomes.

• Tailor your resume to highlight relevant experience with enterprise UX, B2B SaaS, system thinking, OOUX, AI-powered features, and stakeholder management. Use keywords from the job description to ensure ATS compatibility.

• Prepare for the interview process by anticipating questions on strategy, collaboration, and design methodology. Practice articulating your design process and outcomes clearly, focusing on the 'Why' behind your decisions and the impact you've driven.

• Research Immersive's platform, their mission in cyber resilience, and their stated company values. Understand their market position (e.g., Forrester Wave™ ranking) and how your design philosophy aligns with their customer-centric approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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