Lead Designer

📍 Job Overview

Job Title: Lead Designer

Company: athenahealth

Location: Austin, TX

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: November 5, 2026

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Lead the design of complex healthcare workflows, focusing on scheduling and administrative experiences within athenahealth's EHR and physician practice management products.

• Translate user research, product strategy, and business goals into intuitive, safe, and efficient user experiences for healthcare professionals.

• Partner closely with Product Management and Engineering teams to drive design from discovery through implementation, ensuring delivered solutions align with design intent and product strategy.

• Leverage user research, behavioral data, product analytics, and AI-assisted tools to inform design decisions and enhance product capabilities for clinical productivity and scheduling efficiency.

• Contribute to and utilize a robust design system, ensuring consistency and scalability across the product suite while also providing feedback for its evolution.

📝 Enhancement Note: This role is positioned as a Lead Designer, indicating a senior individual contributor role with significant influence on product direction and design methodology. The emphasis on "complex clinical, scheduling, and operational workflow challenges" and "healthcare workflows" suggests a need for deep understanding of enterprise SaaS within the healthcare IT sector. The hybrid work arrangement implies a need for strong remote collaboration skills alongside in-office presence.

📈 Primary Responsibilities

• Lead the entire design lifecycle for complex clinical, scheduling, and operational workflow challenges, from initial problem framing and discovery to final delivery and implementation.

• Design intuitive, safe, and efficient workflows that seamlessly coordinate patients, providers, and operational staff across diverse healthcare environments.

• Produce comprehensive design artifacts, including early concepts, detailed interaction flows, interactive prototypes, and precise behavioral specifications to guide software development.

• Translate high-level UX concepts into clear, actionable workflows and interaction specifications that facilitate scalable software development and efficient implementation.

• Collaborate proactively with Product Management and Engineering throughout the planning, design, and development phases to ensure that product strategy is translated into exceptional user experiences, verifying that delivered solutions meet the original design intent.

• Independently plan and execute user, client, and domain research, synthesizing insights from qualitative research, behavioral data, and product analytics to inform design decisions and rigorously evaluate product success.

• Apply established design system patterns effectively and actively collaborate with design system teams to evolve components and interaction patterns based on emerging product needs and user feedback.

• Uphold and ensure product experiences meet high UX quality standards, encompassing workflow design, interaction design, accessibility compliance, and product content clarity.

• Employ AI-assisted tools to enhance research synthesis, accelerate design exploration, and improve prototyping efficiency, while also contributing to the development of AI-enabled product capabilities aimed at boosting clinical productivity, scheduling efficiency, and decision-making.

• Facilitate discovery, problem-framing, and solution workshops with cross-functional teams to foster alignment and drive innovation.

• Guide and mentor less experienced designers through design reviews, coaching sessions, and by sharing best practices.

• Champion and promote effective design practices, including systems thinking, seamless design-to-engineering alignment, and data-informed product design methodologies.

• Build and disseminate a deep understanding of healthcare users and their operational environments across Product Management and Engineering teams to foster empathy and user-centricity.

• Contribute to team-wide initiatives aimed at improving design processes, tools, and overall operating models for the Experience Design team.

📝 Enhancement Note: The responsibilities highlight a senior-level expectation for strategic thinking, end-to-end design ownership, and cross-functional leadership. The emphasis on "complex workflow challenges" and "healthcare environments" suggests that candidates should have experience with intricate systems and potentially regulated industries. The explicit mention of AI-assisted tools indicates a forward-thinking approach to design processes.

🎓 Skills & Qualifications

Education: Bachelor’s or Master’s degree in Design, Human-Computer Interaction (HCI), Cognitive Psychology, Computer Science, Business, or a closely related discipline.

Experience: A minimum of 5 years of progressive experience in UX or product design, with a strong focus on enterprise or SaaS products.

Required Skills:

• Complex Workflow Design: Proven experience designing intricate workflow systems within enterprise or SaaS products, demonstrating an ability to simplify complex processes.

• Interaction Design & Prototyping: Expertise in interaction design, creating detailed prototypes, and translating UX concepts into clear workflows, interaction models, or behavioral specifications.

• User Research & Synthesis: Demonstrated ability to facilitate user research, synthesize findings from qualitative research, behavioral data, and product analytics, and apply these insights to product and design decisions.

• Design Systems: Experience designing within established design systems and contributing feedback to improve shared components and patterns, ensuring consistency and scalability.

• Cross-Functional Collaboration: Proven ability to collaborate effectively with Product Management and Engineering teams in modern software development and delivery environments (e.g., Agile, Scrum).

• Systems Thinking: Ability to apply systems thinking to understand and design for interconnected components and processes within a larger product ecosystem.

• Communication & Influence: Strong communication skills with the ability to clearly articulate design decisions and influence project direction across functions without direct authority.

• Problem Solving: Capacity to navigate ambiguity, evaluate alternatives, connect user needs with business and technical requirements, and drive solutions in a dynamic environment.

• AI-Assisted Workflows: Familiarity with modern design tools and experience with AI-assisted design or research workflows.

• Accessibility Standards: Understanding and application of accessibility standards (e.g., WCAG) to ensure inclusive product design.

Preferred Skills:

• Healthcare IT Domain Knowledge: Specific experience designing for the healthcare industry, understanding clinical, scheduling, or administrative workflows in healthcare settings.

• Mentorship & Leadership: Experience guiding less experienced designers, conducting design reviews, and coaching team members.

• Facilitation Skills: Proven ability to facilitate discovery, problem-framing, and solution workshops with diverse, cross-functional teams.

• Product Strategy Translation: Skill in translating high-level product strategy into concrete, user-centered design solutions.

• Behavioral Data Analysis: Experience leveraging behavioral data and product analytics to understand user patterns and optimize designs.

📝 Enhancement Note: The requirement for 5+ years of experience in enterprise/SaaS workflow design, combined with the "Lead" title, suggests that candidates are expected to demonstrate a high degree of autonomy, strategic thinking, and the ability to mentor others. The emphasis on "complex workflow systems" is a critical differentiator, indicating a preference for designers who can tackle challenging, multi-faceted problems rather than isolated UI elements. Familiarity with AI-assisted tools is a forward-looking requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Workflow Case Studies: Showcase at least 2-3 detailed case studies demonstrating your process for designing complex workflows, from problem definition to final solution. Highlight the challenges, your approach, key decisions, and the impact of your designs.

• Systemic Design Examples: Include examples that illustrate your understanding of systems thinking, showing how your designs integrate within a larger product ecosystem or address interconnected user needs.

• User Research Integration: Provide evidence within your case studies of how user research, behavioral data, or product analytics informed your design decisions and led to measurable improvements.

• Design System Application: Demonstrate your experience using and contributing to design systems, showcasing examples of how you've maintained consistency and leveraged existing patterns, or how you've proposed new ones.

• Prototyping & Specifications: Include examples of interactive prototypes and detailed interaction specifications or behavioral documentation that clearly guided development.

Process Documentation:

• Problem Framing & Discovery: Detail your methodology for understanding complex problems, including how you conduct research, define user needs, and frame the problem space before ideation.

• Design Iteration & Validation: Explain your process for iterating on designs based on feedback, user testing, and data analysis, including methods for validating design solutions.

• Cross-Functional Alignment: Illustrate how you document and communicate design decisions to Product Management and Engineering, ensuring alignment and a shared understanding of the design intent throughout the development lifecycle.

📝 Enhancement Note: For a Lead Designer role, the portfolio needs to go beyond just showcasing polished UI. It should deeply articulate the candidate's design process, problem-solving methodology, and ability to handle complexity. Emphasis should be placed on demonstrating how they've translated user needs and business goals into actionable, scalable design solutions within enterprise software, particularly complex workflows. Showing how they've leveraged data and design systems will be crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Lead UX/Product Designers in Austin, TX, with 5-10 years of experience in enterprise SaaS and healthcare IT, the estimated salary range is $130,000 - $170,000 annually. This range accounts for the complexity of the role, the required experience level, and the competitive Austin market.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage.

• Financial Well-being: Competitive base salary, annual discretionary bonus plan, variable compensation plan, and equity plans.

• Professional Development: Tuition assistance, access to employee resource groups, and sponsorship for events like book clubs, external speakers, and hackathons.

• Work-Life Integration: Flexible work arrangements, employee assistance programs, and commuter support.

• Wellness & Support: Collaborative workspaces, with some offices accommodating dogs, and comprehensive employee assistance programs.

Working Hours: Typically 40 hours per week, with flexibility offered to support work-life balance, aligning with athenahealth's philosophy of enabling employees to find fulfilling and productive arrangements.

📝 Enhancement Note: The provided salary range is an estimate based on industry data for a Lead Designer role in Austin, TX, with the specified experience level and industry focus. athenahealth's stated compensation philosophy includes base pay, short-term incentives (annual bonus, variable comp), and long-term incentives (equity). The benefits listed are drawn directly from the job description, emphasizing professional development and work-life balance aspects relevant to senior roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (Health IT), focused on Electronic Health Records (EHR) and Physician Practice Management. athenahealth operates within a complex, regulated, and rapidly evolving industry, aiming to simplify healthcare delivery.

Company Size: Large enterprise, part of the publicly traded athenahealth organization, indicating a structured environment with established processes and significant resources.

Founded: The company was founded in 1997, suggesting a mature organization with a long history and deep experience in the healthcare IT space.

Team Structure:

• The Experience Design team is a specialized group within the product organization, working closely with Product Management and Engineering.

• Designers are organized to focus on specific product areas or workflow domains (e.g., scheduling, clinical experience).

• The role reports to a Senior Manager or Director of Experience Design, indicating a clear reporting hierarchy and opportunities for senior leadership interaction.

• Collaboration is emphasized across Design, Product, Engineering, Research, and Design System teams. Methodology:

• User-Centered Design: A core principle, leveraging user research, behavioral data, and product analytics to inform all design decisions.

• Agile Development Integration: Designers partner with Product and Engineering in modern software development environments, implying participation in Agile or Scrum methodologies.

• Design Systems Approach: Utilizing and contributing to a design system for consistency, scalability, and efficiency in product development.

• AI-Enabled Product Development: Actively incorporating AI-assisted tools in design processes and contributing to AI-enabled product features that enhance user productivity and efficiency.

• Data-Informed Design: A strong emphasis on using data (user research, behavioral data, product analytics) to guide design choices and measure success.

Company Website: https://www.athenahealth.com/

📝 Enhancement Note: athenahealth's mission to simplify healthcare is a key cultural driver. The company's size and history suggest a stable yet innovative environment. The emphasis on user-centered design, data, and AI, combined with a strong design system, indicates a mature and forward-thinking approach to product development. The "athenista" culture values diversity, accountability, and support.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Lead Designer, representing a senior individual contributor position. It signifies a significant level of expertise and responsibility, requiring the ability to lead design initiatives, mentor junior designers, and influence product strategy. This level is typically a stepping stone towards Principal Designer roles or management positions within design.

Reporting Structure: The Lead Designer reports to a Senior Manager or Director of Experience Design. This structure provides clear mentorship and guidance from experienced design leadership, while also offering opportunities to gain visibility with higher-level management. The role requires significant cross-functional collaboration with Product Management and Engineering, fostering relationships across different departments.

Operations Impact: The Lead Designer's impact is direct and significant, shaping the user experience of athenahealth's core products (EHR and practice management). By designing intuitive and efficient workflows, this role directly contributes to:

• Clinical Productivity: Reducing the burden on healthcare providers, allowing them to focus more on patient care.

• Operational Efficiency: Streamlining scheduling, administrative tasks, and overall practice management, leading to cost savings and improved resource allocation.

• User Satisfaction: Enhancing the daily experience of healthcare professionals, reducing frustration and burnout.

• Product Adoption & Retention: Creating user-friendly products that are easier to learn and use, driving adoption and customer loyalty.

Growth Opportunities:

• Design Leadership: Potential to grow into a Principal Designer role, taking on even larger, more strategic design challenges, or to move into management roles leading design teams.

• Domain Specialization: Deepen expertise within specific areas of healthcare IT, such as patient scheduling, clinical documentation, or revenue cycle management, becoming a subject matter expert.

• AI & Innovation: Contribute to cutting-edge AI-enabled product features, staying at the forefront of technological advancements in healthcare design.

• Cross-functional Influence: Develop stronger strategic partnerships with Product Management and Engineering, influencing product roadmaps and business strategy.

• Mentorship & Skill Development: Continuously hone leadership and mentorship skills by guiding junior designers and contributing to team-wide process improvements.

📝 Enhancement Note: The "Lead" title is crucial here, indicating a senior IC path rather than a management track, though management is a potential future step. The impact of this role is tied directly to improving the efficiency and usability of complex healthcare systems, which has significant business implications for athenahealth's clients and the company's success. Growth opportunities are framed around deepening design expertise, expanding influence, and embracing new technologies like AI.

🌐 Work Environment

Office Type: The role is based in Austin, TX, and is designated as Hybrid. This suggests a modern office environment designed for collaboration, equipped with the necessary technology to support both in-person and remote team members.

Office Location(s): Specific office locations in Austin, TX. While not detailed, athenahealth typically offers well-equipped workspaces designed for collaboration. Candidates should inquire about the specific office amenities and accessibility.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on cross-functional work mean the workspace is designed to facilitate interaction, brainstorming, and team meetings. Expect shared workspaces, meeting rooms, and common areas.

• Technology-Rich: Access to modern design tools, high-performance workstations, and robust digital collaboration platforms (e.g., Slack, Teams, Zoom, Figma) is expected to support seamless work across locations.

• Team Interaction: Opportunities for regular interaction with design, product, and engineering teams, both in scheduled meetings and informal exchanges, are integral to the hybrid model.

Work Schedule: The standard working hours are 40 per week. The hybrid arrangement implies flexibility in how these hours are structured, balancing in-office days for collaboration with remote days for focused work. This flexibility is intended to support a healthy work-life balance.

📝 Enhancement Note: The hybrid nature of this role is a key aspect of the work environment. It necessitates strong self-management skills and proficiency with remote collaboration tools, while also requiring an appreciation for in-person collaboration and the benefits it brings to design processes. The specific office environment in Austin should be clarified during the interview process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your resume and portfolio to assess basic qualifications and alignment with the role.

• Portfolio Presentation & Design Challenge: Expect a session where you present your portfolio, walking through 1-2 key case studies. This is often followed by or combined with a design exercise (e.g., a whiteboard challenge, a take-home assignment) focused on problem-solving complex workflow scenarios.

• Cross-Functional Interviews: Interviews with Product Management and Engineering stakeholders to assess collaboration skills, understanding of technical constraints, and ability to translate product strategy into design.

• Design Leadership Interview: A discussion with the hiring manager (Senior Manager/Director of Experience Design) focusing on your design philosophy, leadership potential, mentorship approach, and strategic thinking.

• Behavioral & Cultural Fit: Interviews designed to assess your ability to navigate ambiguity, influence without authority, and align with athenahealth's values and culture.

Portfolio Review Tips:

• Focus on Process, Not Just Polish: Clearly articulate your design process, from problem definition and research to ideation, iteration, and final solution. Use a narrative structure for your case studies.

• Quantify Impact: Wherever possible, include metrics that demonstrate the impact of your designs (e.g., improved efficiency, reduced errors, increased user satisfaction). Use data from user research, A/B tests, or product analytics.

• Showcase Complexity: Highlight examples where you tackled complex, multi-faceted workflow challenges. Explain the trade-offs you considered and the rationale behind your decisions.

• Demonstrate Collaboration: Explain how you partnered with Product Management and Engineering, showcasing your ability to influence and align with cross-functional stakeholders.

• Design System Proficiency: Include examples of how you've worked with design systems, demonstrating an understanding of consistency, scalability, and pattern evolution.

• Tailor to the Role: Emphasize projects that align with athenahealth's focus on healthcare workflows, scheduling, and administrative experiences.

Challenge Preparation:

• Practice Workflow Design: Be prepared to sketch out solutions for complex user workflows on a whiteboard or digital canvas. Think about edge cases, error states, and user journeys.

• Articulate Design Rationale: Clearly explain the "why" behind your design decisions. Connect your choices back to user needs, business goals, and design principles.

• Systems Thinking Exercises: Practice thinking about how a proposed solution fits into a larger system and the potential downstream impacts.

• Research Synthesis: Be ready to discuss how you would approach researching a new healthcare workflow problem and synthesizing findings.

• AI Tool Application: Consider how AI tools could assist in solving the presented problem or in your general design process.

📝 Enhancement Note: The interview process for a Lead Designer role will be rigorous, focusing on both design craft and strategic thinking. Candidates should prepare to deeply articulate their process and demonstrate their ability to handle complexity and collaborate effectively. The portfolio is paramount, serving as the primary evidence of their capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly likely given industry standard), Sketch, Adobe Creative Suite (Photoshop, Illustrator).

• Prototyping Tools: InVision, Axure RP, ProtoPie (for advanced interactions).

• AI-Assisted Design: Tools for AI-powered research synthesis (e.g., Dovetail AI features), design exploration (e.g., Midjourney for ideation, potentially AI plugins within design tools), and content generation.

Analytics & Reporting:

• Product Analytics: Amplitude, Mixpanel, Google Analytics, or internal analytics platforms for tracking user behavior and feature adoption.

• Data Visualization/Dashboarding: Tableau, Power BI, Looker, or similar tools for presenting insights and performance metrics.

• User Feedback Platforms: Tools for collecting and analyzing user feedback (e.g., UserTesting.com, Qualtrics, SurveyMonkey).

CRM & Automation:

• CRM: While not directly a CRM design role, understanding Salesforce or similar enterprise CRMs can be beneficial for context on client management.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello for workflow tracking and documentation.

• Design System Management: Tools associated with design system libraries and documentation (e.g., Zeroheight, Storybook).

📝 Enhancement Note: Proficiency in industry-standard design tools like Figma is essential. The mention of AI-assisted workflows suggests familiarity with emerging tools that augment the design process. Experience with product analytics platforms is also critical for demonstrating data-informed design practices.

👥 Team Culture & Values

Operations Values:

• Simplicity: A core value driving the company's mission to reduce complexity in healthcare. Designers are expected to embody this by creating clear, intuitive solutions.

• User-Centricity: Deep commitment to understanding and serving the needs of healthcare professionals and patients, making user research and data analysis paramount.

• Collaboration & Teamwork: Emphasis on working effectively across departments (Product, Engineering, Research) to achieve shared goals and deliver integrated solutions.

• Accountability: Taking ownership of design outcomes and driving projects to successful completion.

• Innovation: Encouraging new ideas and approaches, including leveraging AI and exploring cutting-edge technologies to solve healthcare challenges.

• Inclusiveness: A commitment to diversity, equity, and inclusion in all aspects of business, including fostering an inclusive design environment.

Collaboration Style:

• Cross-Functional Partnership: Designers work hand-in-hand with Product Managers to define strategy and requirements, and with Engineers to ensure designs are implemented accurately and efficiently.

• Data-Driven Dialogue: Design decisions are informed by data, and discussions often involve interpreting analytics, research findings, and user feedback.

• Iterative Feedback Loops: A culture of continuous feedback through design reviews, sprint demos, and user testing sessions to refine solutions.

• Systems Thinking Integration: Collaboration encourages a holistic view of the product and its impact, considering how individual components affect the broader ecosystem and user journey.

📝 Enhancement Note: The team culture at athenahealth is deeply tied to its mission of simplifying healthcare. The values of simplicity, user-centricity, and collaboration are likely to be central to how the design team operates and how designers are expected to contribute. Candidates should be prepared to discuss how they embody these values in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Healthcare Complexity: Designing for the intricate, regulated, and often legacy-laden workflows of the healthcare industry requires deep understanding and patience.

• Balancing Stakeholder Needs: Effectively mediating the needs of diverse stakeholders (providers, administrators, patients, internal teams) while advocating for the user.

• Driving Change in an Enterprise Environment: Influencing product direction and design practices within a large organization requires strong communication and strategic negotiation skills.

• Integrating AI Effectively: Understanding the potential and limitations of AI in design and product development, and ensuring its ethical and effective integration.

• Maintaining Design Consistency: Ensuring a cohesive user experience across a broad product suite with evolving components and features.

Learning & Development Opportunities:

• Advanced Design Methodologies: Opportunities to deepen expertise in complex workflow design, systems thinking, and user research techniques specific to healthcare.

• AI in Design: Learning to leverage cutting-edge AI tools for research, ideation, and prototyping, and contributing to AI-driven product features.

• Industry Expertise: Gaining deep knowledge of the healthcare IT landscape, understanding the business and clinical drivers that shape product requirements.

• Leadership & Mentorship: Developing leadership skills through mentoring junior designers and leading design initiatives, preparing for future senior or management roles.

• Cross-Functional Acumen: Enhancing understanding of product management and software engineering processes, strengthening ability to collaborate effectively across disciplines.

📝 Enhancement Note: The challenges presented are inherent to working in enterprise healthcare IT. The growth opportunities are framed around leveraging these challenges into skill development, particularly in areas like AI, deep domain expertise, and leadership.

💡 Interview Preparation

Strategy Questions:

• Problem Framing & Solution Design: "Describe a time you had to design a solution for a highly complex, multi-stakeholder workflow. How did you approach understanding the problem, and what was your design process from initial concept to delivery?" (Focus on your methodology, research integration, and ability to handle ambiguity).

• Cross-Functional Collaboration & Influence: "Tell me about a project where you had to influence Product Management or Engineering to adopt a particular design direction. What was the situation, how did you present your case, and what was the outcome?" (Highlight your communication, negotiation, and systems thinking skills).

• Design System Application: "How have you used or contributed to a design system in your previous roles? Provide an example of a challenge you faced and how you addressed it, ensuring consistency and scalability." (Demonstrate your understanding of design system best practices).

Company & Culture Questions:

• Mission Alignment: "What interests you about athenahealth's mission to simplify healthcare, and how does your design philosophy align with this goal?" (Research athenahealth's vision and values, and connect them to your own approach).

• Teamwork & Mentorship: "Describe your ideal collaboration style with Product and Engineering teams. How do you approach mentoring junior designers or sharing your expertise?" (Showcase your collaborative spirit and leadership potential).

• Data-Informed Decision Making: "How do you incorporate user research, behavioral data, and product analytics into your design process? Give an example of a time data significantly changed your design direction." (Emphasize your analytical and data-driven approach).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process you followed, your key contributions, the challenges you overcame, and the impact of your solution (quantify where possible).

• Highlight Your Process: Don't just show final screens; explain the "why" behind your decisions, the research that informed them, and the iterations you went through.

• Showcase Workflow Design: Emphasize your ability to map out and design complex user journeys and interactions, not just static UI elements.

• Demonstrate Collaboration: Explain how you worked with cross-functional partners, including Product Managers and Engineers, and how you incorporated their feedback.

• Be Prepared for Whiteboarding/Design Challenges: Practice sketching user flows and interface solutions for hypothetical healthcare scenarios, articulating your thought process clearly and concisely.

📝 Enhancement Note: Interview preparation should focus on demonstrating a deep understanding of the design process for complex enterprise systems, strong collaboration skills, and an ability to articulate design rationale with data and user-centricity. Candidates should be ready to showcase their ability to handle ambiguity and influence outcomes within a large organization.

📌 Application Steps

To apply for this Lead Designer position:

• Submit Your Application: Navigate to the provided Workday job portal link and complete the application form.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your experience in complex workflow design, enterprise/SaaS products, and user research integration. Ensure each case study clearly outlines the problem, your process, your role, challenges, solutions, and impact.

• Optimize Your Resume: Tailor your resume to highlight keywords from the job description, such as "UX design," "product design," "workflow design," "SaaS," "enterprise software," "user research," "design systems," and "healthcare IT." Quantify your achievements whenever possible.

• Prepare Your Narrative: Practice presenting your portfolio and discussing your design process. Be ready to articulate your rationale clearly and concisely, especially for design challenges or hypothetical scenarios.

• Research athenahealth: Familiarize yourself with athenahealth's mission, values, products, and recent news. Understand their focus on simplifying healthcare and their commitment to user-centered design and AI.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details, particularly regarding salary and specific interview stages, should be verified directly with athenahealth during the application process.