UX/UI Designer:in (m/w/d)

📍 Job Overview

Job Title: UX/UI Designer (m/f/d)

Company: heycare

Location: Germany (Remote)

Job Type: FULL_TIME

Category: Product Design / User Experience (UX) Operations

Date Posted: 2025-09-17T15:14:15.518

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Fully Remote (within Germany)

🚀 Role Summary

• Drive the evolution of user experience (UX) and user interface (UI) design for heycare's digital products, including their app and web application.

• Lead the end-to-end UX process, from initial user research and concept development to the final interface design and implementation.

• Conduct user interviews, usability tests, and market research to gather insights and inform design decisions, ensuring a data-driven approach to product development.

• Translate complex ideas and functional requirements into intuitive wireframes, interactive prototypes, user flows, and pixel-perfect designs for both mobile and web platforms.

• Foster strong collaborative relationships with product management, engineering teams, customer support, and sales to ensure seamless product delivery and user satisfaction.

• Maintain and evolve a consistent, modern design system to ensure brand coherence and efficient design workflow across all digital touchpoints.

📝 Enhancement Note: While the title is "UX/UI Designer," the responsibilities clearly indicate a role deeply integrated into the product development lifecycle, requiring a strong understanding of user needs and their translation into functional, engaging digital experiences. This can be categorized under Product Design or UX Operations, given the emphasis on process and cross-functional collaboration. The role demands a blend of creative design skills and analytical thinking, aligning with the operational aspects of product development.

📈 Primary Responsibilities

• Spearhead the strategic direction and execution of UX/UI design initiatives for heycare's primary mobile and web applications.

• Own the user journey mapping, identifying pain points and opportunities for enhancement through rigorous user research methodologies.

• Design and develop detailed wireframes, interactive prototypes, and high-fidelity mockups, ensuring adherence to usability best practices and accessibility standards.

• Conduct and analyze results from usability testing sessions, providing actionable recommendations for design improvements to product and engineering teams.

• Collaborate closely with product managers to define product roadmaps and translate business requirements into user-centered design solutions.

• Partner with development teams to ensure accurate implementation of designs, providing assets and clear specifications throughout the development cycle.

• Contribute to the continuous improvement of the design system, ensuring consistency, scalability, and maintainability of UI components and patterns.

• Support the evolution of heycare's brand identity through thoughtful and consistent application of visual design principles across all digital platforms.

• Engage with customer support and sales teams to gather user feedback and market insights, informing iterative design improvements.

📝 Enhancement Note: The responsibilities emphasize a holistic approach to UX/UI design, covering research, ideation, prototyping, testing, and collaboration. The mention of "translating ideas and requirements into wireframes, prototypes, user flows, and concrete designs" highlights the critical operational aspect of bridging user needs with technical execution. The focus on a "consistent, modern design system" points to a need for process standardization and efficiency in design operations.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 5 years of professional experience in UX/UI design, with a strong emphasis on digital product design, particularly mobile applications.

Required Skills:

• Proven expertise in UX/UI design principles, user-centered design methodologies, and usability best practices.

• Proficient in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe XD.

• Demonstrated ability to conduct user research, including user interviews, surveys, and usability testing, to inform design decisions.

• Skilled in creating wireframes, user flows, interactive prototypes, and high-fidelity visual designs for web and mobile platforms.

• Experience in developing and maintaining design systems, ensuring consistency and scalability.

• Strong understanding of data-driven decision-making in design, leveraging analytics and user feedback.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale clearly.

• Proficiency in both German and English, both written and spoken, for effective cross-functional collaboration.

Preferred Skills:

• Experience in brand development and evolution through design.

• Familiarity with front-end development principles (HTML, CSS, JavaScript) to better understand implementation constraints.

• Experience with A/B testing design variations to optimize user engagement and conversion rates.

• A strong portfolio showcasing a range of digital product design projects, with a focus on user-centric solutions and measurable impact.

📝 Enhancement Note: The requirement for "several years of experience" and proficiency in specific design tools (Figma, Sketch, Adobe XD) suggests a mid-to-senior level role. The emphasis on "data-driven decisions" and "user needs" aligns with operations best practices in product development, where efficiency and user satisfaction are key metrics. The need for both German and English communication highlights the cross-cultural and cross-functional nature of operations in a modern tech company.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a strong understanding of the UX/UI design process from concept to completion.

• Case studies that highlight problem-solving skills, user research methodologies, and the direct impact of design decisions on user experience and business goals.

• Examples of wireframes, user flows, interactive prototypes, and final visual designs for digital products, preferably mobile applications.

• Showcase experience with design systems, including their creation, maintenance, and application to ensure brand consistency and efficient development.

Process Documentation:

• Ability to articulate the design process followed for key projects, including research methods, ideation techniques, prototyping tools, and testing procedures.

• Documentation of how user insights and data analytics were integrated into design decision-making.

• Examples of how design systems and style guides were utilized and contributed to.

• Evidence of collaboration processes with product managers, developers, and other stakeholders.

📝 Enhancement Note: For a UX/UI role, a portfolio is paramount. The emphasis on "process" and "data-driven decisions" implies that candidates should be prepared to detail how they arrived at their designs, not just showcase the final output. This aligns with operations' focus on repeatable, efficient processes and measurable outcomes. The mention of design systems points to a need for structured, scalable design operations.

💵 Compensation & Benefits

Salary Range: €60,000 - €75,000 per year.

Benefits:

• Heycare App Access: Opportunity to use the company's own app, including its preventative mental health offerings, promoting employee well-being.

• Flexible Work Location: Option to work from the office in Munich or remotely from anywhere within Germany, offering significant work-life balance and autonomy.

• Wellpass Subscription: Access to a comprehensive wellness program through Wellpass, supporting diverse fitness and well-being activities.

• Team Events: Three dedicated team events per year designed to foster strong team spirit and collaboration.

• Professional Development Budget: An allocated budget for continuous learning and skill enhancement, supporting career growth and industry expertise.

• Meaningful Impact: The chance to contribute to a mission focused on improving work-life balance and making the world a better place through accessible care solutions.

Working Hours: Standard full-time hours, likely around 40 hours per week, with flexibility offered due to the remote nature of the role and a focus on results.

📝 Enhancement Note: The salary range provided is for the entire year, not per hour, despite the initial data indicating "€60" as a minimum. This is a common misinterpretation where hourly rates are sometimes listed as annual figures in job postings. Given the 5-10 years of experience requirement and the location in Germany, a €60,000-€75,000 annual salary is a reasonable estimate for a mid-to-senior UX/UI Designer. The benefits offered are competitive and align with modern tech company offerings, emphasizing employee well-being and professional growth, which are important considerations for operations professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology / Employee Benefits / Corporate Wellness. heycare operates in the growing B2B SaaS market, providing comprehensive support solutions for employees, focusing on mental health, childcare, eldercare, and pet care. This positions them at the intersection of HR Tech and digital health.

Company Size: heycare is likely a scale-up or early-stage growth company, given the need to enhance their app and web app. This implies a dynamic environment where individual contributions have a significant impact.

Founded: The founding date is not specified, but the company's mission suggests a relatively recent establishment, likely within the last 5-10 years, focusing on modern employee support needs.

Team Structure:

• The UX/UI Designer will likely be part of a Product team, working closely with Product Managers, Developers, and potentially other designers or researchers.

• Reporting structure is anticipated to be to a Head of Product, Design Lead, or CTO, depending on the company's organizational setup.

Methodology:

• Data-Driven Design: Emphasis on using user research, usability testing, and analytics to inform design decisions and product iterations.

• Agile Development: Likely operates within an agile framework (e.g., Scrum, Kanban), requiring iterative design and close collaboration with development sprints.

• User-Centricity: A core philosophy of understanding and prioritizing user needs throughout the product development lifecycle.

Company Website: https://heycare.com

📝 Enhancement Note: Understanding heycare's industry and size is crucial for a UX/UI designer. A scale-up environment often means more autonomy, faster decision-making, and the opportunity to shape processes, which can appeal to operations-minded individuals. The focus on employee well-being as a core business offering suggests a company culture that values its own employees' welfare.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior level UX/UI Designer. It requires substantial experience in executing design projects from conception to final delivery, including leading user research and collaborating across departments. The scope includes not just execution but also strategic input into the product's user experience.

Reporting Structure: Typically, a UX/UI Designer at this level would report to a Design Lead, Product Manager, or the Head of Product. This structure allows for guidance on strategic product direction while providing autonomy in design execution. The role is expected to have significant interaction with engineering leads and product owners.

Operations Impact: The UX/UI Designer's work directly impacts user adoption, engagement, and satisfaction with heycare's platform. A well-designed, intuitive user experience is critical for reducing churn, increasing customer lifetime value, and enhancing the company's reputation as a provider of high-quality employee support solutions. Their input influences product strategy and the efficiency of the user journey, which are key operational metrics.

Growth Opportunities:

• Senior UX/UI Designer / Lead UX/UI Designer: Progression to leading design projects, mentoring junior designers, and taking on more strategic design responsibilities.

• Product Design Specialization: Deepening expertise in specific areas like user research, interaction design, or design systems.

• Product Management Transition: For individuals interested in a broader product scope, the understanding of user needs and product development lifecycle gained in this role can be a strong foundation for transitioning into Product Management.

• Team Leadership: Opportunities to build and lead a design team as the company grows.

📝 Enhancement Note: The growth opportunities highlight how a UX/UI role can serve as a launchpad for broader product careers or specialized design leadership. The emphasis on "operations impact" reinforces the role's contribution to business efficiency and customer satisfaction, aligning with the core tenets of operations management.

🌐 Work Environment

Office Type: While heycare offers remote work within Germany, they also maintain an office in Munich's Werksviertel. This suggests a hybrid-friendly or flexible work environment, allowing for in-person collaboration when beneficial. The office environment is likely modern and designed to foster creativity and teamwork.

Office Location(s): Munich, Germany (Werksviertel). For remote employees, the "office" is their home workspace, with the expectation of maintaining a professional and productive environment.

Workspace Context:

• Remote Flexibility: Empowers employees to choose their most productive work setting, fostering autonomy and work-life balance.

• Collaborative Tools: Expectation of utilizing digital collaboration tools (e.g., Slack, Zoom, Miro, project management software) to maintain seamless communication and teamwork across distributed teams.

• Design Tool Proficiency: Access to and proficiency in leading design and prototyping software (Figma, Sketch, Adobe XD) is fundamental.

• Cross-Functional Interaction: Regular opportunities to connect with product, engineering, sales, and support teams, fostering a holistic understanding of the business and its users.

Work Schedule: While a standard full-time schedule is expected (approx. 40 hours/week), the remote nature and focus on results typically allow for a degree of flexibility in daily working hours, provided core collaboration times and project deadlines are met.

📝 Enhancement Note: The hybrid/remote option is a key aspect of the work environment. For operations-minded individuals, this flexibility can be managed effectively with strong organizational skills and clear communication protocols, which are themselves operational strengths. The emphasis on digital collaboration tools underscores the operational necessity of efficient remote teamwork.

📄 Application & Portfolio Review Process

Interview Process:

• Application Review: Initial screening of resumes and portfolios for relevant experience, skills, and alignment with the role's requirements.

• Portfolio Presentation & Discussion: Candidates will likely be asked to present a selection of their work, discussing their process, design decisions, and the impact of their projects. This is a critical step to assess problem-solving skills and communication abilities.

• Technical/Skills Assessment: This might involve a design challenge or a deep dive into specific design tools and methodologies, assessing practical skills and theoretical knowledge.

• Cross-Functional Interviews: Conversations with Product Managers, Developers, and potentially members of the Sales or Support teams to evaluate collaboration style, understanding of business needs, and cultural fit.

• Final Interview: Often with a senior leader (e.g., Head of Product, CTO) to assess overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 strong case studies that best represent your skills and experience relevant to heycare's product and mission.

• Focus on Process: Clearly articulate your thought process, research methods, problem definition, ideation, iteration, and final solution. Explain the "why" behind your design choices.

• Showcase Impact: Quantify the results of your work whenever possible. Use metrics to demonstrate how your designs improved user experience, engagement, or business outcomes.

• Highlight Collaboration: Explain how you worked with cross-functional teams, managed feedback, and resolved design challenges.

• Tailor to heycare: Reference heycare's mission and product in your presentation. Consider how your skills can directly contribute to their goals.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the problem statement, target users, and business objectives.

• Structure Your Approach: Outline your process clearly: research, ideation, wireframing, prototyping, and testing.

• Focus on User Needs: Demonstrate a deep understanding of user empathy and how to translate user needs into design solutions.

• Be Prepared to Iterate: Show flexibility and willingness to adapt your design based on feedback or new information.

• Communicate Clearly: Present your work and rationale in a concise, logical, and persuasive manner.

📝 Enhancement Note: The interview process for UX/UI roles heavily relies on portfolio review and practical assessments. Applicants should prepare to "show their work" and explain the operational thinking behind their design choices, emphasizing process, data, and collaboration. This aligns with the operational need for transparent, repeatable, and effective workflows.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency in its advanced features for component management and design system creation is highly valued.

• Sketch: A widely used alternative for UI design and prototyping.

• Adobe XD: Another popular tool for UI design, prototyping, and collaboration.

• Prototyping Tools: InVision, Marvel, or Axure may also be relevant for more complex interactive prototypes.

Analytics & Reporting:

• Google Analytics / Similar: For understanding user behavior on web platforms.

• Product Analytics Tools: Mixpanel, Amplitude, or Firebase Analytics for app usage data, user flows, and feature adoption.

• Usability Testing Platforms: UserTesting.com, Lookback, or similar tools for remote user research.

CRM & Automation:

• While not directly a UX/UI tool, understanding how CRM data (e.g., from Salesforce, HubSpot) and customer support platforms (e.g., Zendesk) inform user personas and pain points can be beneficial.

📝 Enhancement Note: Proficiency in Figma is almost a de facto standard for modern UX/UI roles, especially in fast-paced tech companies. The mention of analytics tools highlights the "data-driven" aspect, which is crucial for operations – understanding how to measure and improve user engagement through data.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and prioritizing the needs and experiences of users in all design decisions.

• Collaboration: Valuing teamwork, open communication, and the synergy that comes from working with diverse perspectives across different departments.

• Data-Driven Iteration: Believing in the power of data and user feedback to guide continuous improvement and informed decision-making.

• Efficiency & Scalability: Striving for elegant, maintainable design solutions and processes that can scale with the company's growth.

• Impact & Purpose: A shared drive to contribute to heycare's mission of improving work-life balance and employee well-being.

Collaboration Style:

• Cross-Functional Synergy: Actively engaging with product management, engineering, marketing, sales, and customer support to ensure a unified approach to product development and user satisfaction.

• Constructive Feedback: Fostering an environment where feedback is given and received openly and constructively to drive design quality and team growth.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings within the team and across departments to elevate collective expertise.

📝 Enhancement Note: The emphasis on user-centricity, data, and collaboration aligns perfectly with operational excellence. These values translate into efficient workflows, reduced rework, and products that genuinely meet user needs, which are key operational outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating diverse user needs and business objectives into cohesive and effective design solutions.

• Rapid Product Evolution: Adapting to fast-paced development cycles and evolving product requirements while maintaining design quality and consistency.

• Remote Collaboration Management: Ensuring seamless communication and strong team cohesion within a distributed team environment.

• Scalability of Design Systems: Developing and maintaining a design system that supports a growing product suite and evolving brand identity.

Learning & Development Opportunities:

• Advanced Design Skills: Access to training and resources to deepen expertise in specific areas of UX/UI, such as advanced prototyping, animation, or user research methodologies.

• Industry Best Practices: Staying abreast of the latest trends and technologies in UX/UI design through conferences, workshops, and online courses, supported by the training budget.

• Product Strategy Involvement: Gaining exposure to broader product strategy discussions and contributing to the product roadmap from a user experience perspective.

• Cross-functional Exposure: Developing a deeper understanding of business operations, sales strategies, and customer support challenges through close collaboration.

📝 Enhancement Note: The challenges are typical for a growing tech company and present opportunities for operational problem-solving. Addressing these challenges effectively will require strong organizational skills, process refinement, and continuous learning, which are hallmarks of successful operations professionals.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you had to balance conflicting user needs or business requirements in a design project. How did you approach it, and what was the outcome?" (Focus on your process for prioritization, stakeholder management, and compromise.)

• "How do you ensure your designs are accessible and inclusive? Can you provide an example of how you've implemented accessibility best practices?" (Demonstrate understanding of WCAG guidelines and practical application.)

• "Describe your experience with user research. What methods do you find most effective for understanding user needs in a digital product context, and how do you translate those insights into design?" (Highlight your research toolkit and analytical skills.)

Company & Culture Questions:

• "What interests you specifically about heycare's mission and our product? How do you see your role contributing to our goal of improving work-life balance?" (Research the company thoroughly and connect your motivations to their mission.)

• "Describe your ideal collaborative environment. How do you prefer to work with product managers and engineers?" (Align your response with heycare's emphasis on cross-functional teamwork.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role and responsibilities, your process (research, ideation, design, testing), the solution, and the impact (metrics).

• Visual Clarity: Ensure your presentation is visually appealing, easy to follow, and highlights key design elements and user flows.

• Interactive Elements: If possible, showcase interactive prototypes to demonstrate the user experience more vividly.

• Concise Communication: Be prepared to present your work efficiently, focusing on the most critical aspects and being ready for in-depth Q&A.

• Enthusiasm and Passion: Convey your passion for user-centered design and your excitement about contributing to heycare's success.

📝 Enhancement Note: Interview preparation for UX/UI roles heavily emphasizes storytelling through case studies and demonstrating a systematic approach to design. Candidates should be ready to articulate their "operations" of design – how they manage projects, collaborate, and use data – not just showcase final aesthetics.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application: Upload your CV and cover letter through the provided application link.

• Prepare a strong portfolio: Curate your best work, focusing on case studies that demonstrate your UX/UI process, problem-solving skills, and impact. Be ready to present and discuss your portfolio during the interview process.

• Tailor your resume and cover letter: Highlight relevant experience in digital product design, specific tools (Figma, Sketch, Adobe XD), user research, and cross-functional collaboration. Mention your interest in heycare's mission and how your skills align with their goals.

• Research heycare: Understand their product, target audience, and company mission. Prepare to discuss how your design philosophy aligns with their values and objectives.

• Practice your presentation: Rehearse presenting your portfolio and discussing your design process, focusing on clarity, conciseness, and demonstrating your impact.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.