UX/UI Designer (w/m/d)

📍 Job Overview

Job Title: UX/UI Designer (w/m/d) Company: Caya GmbH Location: Berlin, Germany Job Type: FULL_TIME Category: Product Design Operations Date Posted: August 18, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: Hybrid

🚀 Role Summary

• Design and develop intuitive, visually appealing user interfaces for Caya's B2B SaaS platform across web and mobile channels, aligning with brand identity and style guides.
• Lead user-centered design initiatives, translating user research and usability testing findings into actionable design improvements and iterative product enhancements.
• Own and evolve Caya's design system and pattern libraries to ensure consistency, scalability, and efficiency across the entire product suite.
• Collaborate closely with Product Management and Engineering teams to ensure technical feasibility and successful implementation of design solutions, bridging the gap between user needs and technical capabilities.
• Drive independent design projects and initiatives, demonstrating proactivity and ownership in enhancing the user experience and contributing to product strategy.

📝 Enhancement Note: This role is situated within Product Design Operations, focusing on the systematic improvement and execution of design processes and standards within a SaaS environment. The emphasis on design systems, user research, and cross-functional collaboration highlights a need for operational excellence in design delivery.

📈 Primary Responsibilities

• Develop comprehensive visual designs, including wireframes, mockups, prototypes, and detailed design specifications, ensuring adherence to Caya's established branding and visual style guides.
• Conduct in-depth user research and usability testing sessions to gather critical feedback, identify pain points, and inform design iterations, thereby enhancing user satisfaction and product adoption.
• Maintain and strategically advance the company's design system and pattern libraries, promoting design consistency, reusability, and efficiency across all web and mobile product interfaces.
• Partner effectively with Product and Engineering teams, acting as a key liaison to ensure the technical feasibility of proposed designs and to facilitate smooth implementation cycles.
• Proactively identify and champion new design initiatives and improvements, taking ownership from concept through execution to enhance the overall user experience and product value proposition.
• Stay abreast of emerging design trends, best practices, and innovative technologies within the SaaS industry, applying this knowledge to continuously elevate Caya's product design standards.

📝 Enhancement Note: The responsibilities emphasize a proactive and ownership-driven approach, common in mid-level operations roles. The mention of "own initiatives independently" and driving "design system development" points towards a need for strategic thinking and process management within the design function.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 2 years of professional experience in UX/UI design, with a strong preference for experience within the Business-to-Business (B2B) Software-as-a-Service (SaaS) sector.

Required Skills:

• Proficient in creating visual designs that align with brand identity and style guides.
• Expertise in web and mobile design principles, including wireframing, mockups, prototyping, and creating detailed design specifications.
• Strong capabilities in conducting user research and usability testing to gather and analyze user feedback for design iteration.
• Proven experience in developing and maintaining design systems and pattern libraries to ensure product consistency.
• Excellent communication and interpersonal skills, with a demonstrated ability to collaborate effectively with cross-functional teams (Product, Engineering).
• Fluency in both German and English, essential for communication with international teams and German-speaking clients.

Preferred Skills:

• Familiarity with front-end development technologies such as HTML, CSS, and JavaScript, to better understand technical constraints and possibilities.
• Experience with A/B testing methodologies to optimize user interface elements based on performance data.
• Knowledge of accessibility standards (e.g., WCAG) to ensure inclusive design practices.
• Experience in agile development environments and familiarity with design collaboration tools.

📝 Enhancement Note: The requirement for German and English proficiency is critical for this role, indicating a significant portion of the customer base and internal team operates in German. The preference for B2B SaaS experience and front-end technology knowledge suggests a need for a designer who understands the nuances of enterprise software and can work closely with development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse UX/UI design projects, highlighting your role, process, and impact.
• Include examples of wireframes, user flows, interactive prototypes, and final visual designs for both web and mobile applications.
• Demonstrate experience with design systems, including examples of component libraries, style guides, and their application in maintaining consistency.
• Present case studies that detail your user research methodologies, usability testing findings, and how feedback was incorporated to iterate and improve designs.
• Quantify the impact of your design contributions where possible, using metrics related to user engagement, task completion rates, or conversion improvements.

Process Documentation:

• Provide documentation or case studies that illustrate your approach to user research, including methods used and insights gained.
• Showcase examples of your process for creating and maintaining design systems, emphasizing consistency and scalability.
• Detail your collaboration process with product managers and engineers, highlighting communication strategies and problem-solving approaches.
• Include examples of how you have iterated on designs based on user feedback or performance data.

📝 Enhancement Note: A strong portfolio is crucial for this role, serving as the primary evidence of design capability and process adherence. The emphasis on design systems and user research indicates a need for a designer who can operationalize design best practices and contribute to a scalable product development framework.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level UX/UI Designer with 2-5 years of experience in Berlin, Germany, the estimated salary range is €50,000 - €65,000 annually. This estimate considers the cost of living in Berlin, the company's B2B SaaS focus, and the required skill set.

Benefits:

• Voice Heard: Opportunities to share ideas for product and process improvements; all suggestions are considered.
• Technical Growth: Part of a dynamic, close-knit team offering rapid learning, impactful contributions, and career advancement.
• Hybrid Work Model: Flexibility to work from home or the office, with a requirement to be present in the Berlin office 2-3 times per week.
• Flexible Working Hours: Ability to structure your workday within core working hours to balance personal needs with business requirements.
• Home Office Equipment: Provision of a laptop and necessary equipment for remote work.
• Positive Team Culture: Experience an open, friendly, and ambitious team environment, fostering connection both digitally and in-person, including team events.
• Long-Term Stability: Unlimited employment contract.
• Lifestyle Subsidies: Contributions towards Urban Sports, public transport (BVG), or other mobility providers.

Working Hours: The role is full-time, with flexible working hours. While there isn't a strict 9-to-5 model, the emphasis is on balancing flexibility with efficiency and performance, ensuring collective goals are met.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for UX/UI Designers in Berlin with the specified experience level and industry. The benefits package reflects a modern work environment that prioritizes flexibility, employee well-being, and a supportive team culture, which are key factors for attracting and retaining talent in the operations and tech sectors.

🎯 Team & Company Context

🏢 Company Culture

Industry: Caya GmbH operates within the SaaS (Software-as-a-Service) sector, specifically focusing on Document Automation and Process Management. Their AI-powered software solution aims to automate document-heavy processes for businesses, enabling them to save time and focus on core activities. This context means the company values efficiency, innovation, and a data-driven approach to product development.

Company Size: Caya GmbH is likely a growing startup or scale-up, typically ranging from 50-200 employees. This size often implies a dynamic, fast-paced environment where individual contributions are highly visible and can significantly impact the company's trajectory. For operations professionals, this means opportunities for broad exposure to various business functions and the ability to shape processes from the ground up.

Founded: While the founding date isn't explicitly provided, the company's focus on AI and automation suggests a relatively modern establishment, likely within the last 5-10 years, aligning with the growth of AI technologies in business solutions.

Team Structure:

• The UX/UI Designer will be part of the Product team, working closely with Product Managers and Software Engineers.
• The team structure is likely flat and agile, characterized by direct communication channels and collaborative decision-making.
• Cross-functional collaboration is essential, requiring the designer to work with stakeholders across Product, Engineering, Marketing, and potentially Sales to gather requirements and ensure a cohesive user experience.

Methodology:

• Data-Driven Design: Decisions are informed by user research, usability testing, and performance analytics.
• Agile Development: Iterative design and development cycles are employed to respond quickly to market needs and user feedback.
• Process Optimization: A continuous effort to refine internal workflows and product features for maximum efficiency and user satisfaction.

Company Website: https://www.caya.com/

📝 Enhancement Note: The company's focus on document automation and AI within the SaaS industry suggests a culture that values technological advancement, efficiency, and problem-solving. A growing company size often means opportunities for individuals to make a significant impact and grow with the organization, which is a key characteristic for operations roles.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX/UI Designer. In an operations context, this means the individual is expected to execute design tasks with a degree of autonomy, contribute to process improvements within the design function, and potentially mentor junior designers or interns as the team grows. The role requires not just design execution but also an understanding of how design integrates into the broader product development lifecycle and business operations.

Reporting Structure: The UX/UI Designer will likely report to a Head of Product, Product Lead, or a Senior Design Manager. This structure provides guidance and mentorship while allowing for significant day-to-day independence in design execution and project management. Collaboration will extend to peers in Product Management and Engineering.

Operations Impact: The UX/UI Designer's work directly impacts customer acquisition, retention, and overall user satisfaction, which are critical operational metrics for a SaaS company. By creating intuitive and efficient user experiences, the designer contributes to reduced customer support load, increased product adoption, and improved conversion rates, all of which have a direct positive impact on revenue and operational efficiency.

Growth Opportunities:

• Design Specialization: Opportunity to deepen expertise in specific areas like interaction design, user research, or design systems.
• Leadership Development: Potential to grow into a Senior UX/UI Designer role, leading design projects, mentoring junior team members, or managing design initiatives.
• Product Strategy Involvement: As the company grows, there may be opportunities to contribute more directly to product strategy and roadmap planning based on user insights.
• Cross-Functional Skill Development: Gaining exposure to product management, engineering workflows, and Go-to-Market strategies, enhancing overall operational understanding.

📝 Enhancement Note: The growth potential for a UX/UI Designer in a SaaS scale-up like Caya is significant. The emphasis on operational impact means that demonstrating efficiency, process adherence, and data-driven decision-making will be key to career progression, aligning with typical career paths in operations-focused roles.

🌐 Work Environment

Office Type: Caya GmbH offers a hybrid work environment. This means employees have the flexibility to work remotely or from the company's office in Berlin. The office is designed to foster collaboration and innovation, likely featuring modern workspaces, meeting rooms, and communal areas conducive to team interaction and brainstorming.

Office Location(s): The primary office is located in Kreuzberg, Berlin. This vibrant district is known for its tech scene, offering excellent connectivity and a stimulating environment. The requirement for employees to be in the office 2-3 times per week ensures opportunities for in-person collaboration and team building.

Workspace Context:

• Collaborative Spaces: The office likely provides dedicated areas for team meetings, design reviews, and collaborative work sessions, facilitating seamless interaction between the designer, product managers, and engineers.
• Technology & Tools: Employees are provided with necessary equipment, including laptops, enabling them to work efficiently both in the office and remotely. Access to design software and collaboration platforms is standard.
• Team Interaction: The hybrid model encourages intentional interaction, with the 2-3 days in the office specifically geared towards team syncs, project deep-dives, and fostering a strong team culture.

Work Schedule: The company promotes flexible working hours, allowing employees to structure their day around core business hours. This flexibility is crucial for operations roles, enabling designers to manage their time effectively for deep work sessions, user research, and collaborative meetings without strict adherence to a traditional 9-to-5 schedule, provided performance and collaboration needs are met.

📝 Enhancement Note: The hybrid work environment and flexible hours are key components of Caya's operational strategy for employee engagement and productivity. The emphasis on in-office days for collaboration highlights a deliberate approach to balancing remote flexibility with the benefits of in-person teamwork, essential for design operations.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and portfolio through the provided link.
• Initial Screening: HR or Hiring Manager reviews applications and portfolios for basic qualifications and fit.
• Portfolio Review & Initial Interview: A dedicated session to discuss your portfolio, design process, and relevant experience. This stage often includes behavioral questions and assessment of communication skills.
• Skills Assessment / Design Challenge: You may be asked to complete a take-home design exercise or a live design critique/problem-solving session to evaluate your practical design skills, problem-solving approach, and ability to articulate design decisions.
• Team Interviews: Meetings with key team members, including Product Managers and Engineers, to assess technical fit, collaboration style, and cultural alignment.
• Final Interview: Potentially a conversation with a senior leader or founder to discuss long-term vision and cultural fit.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects that demonstrate your skills in UX/UI design, user research, and design systems.
• Tell a Story: For each project, clearly articulate the problem, your role, your design process (ideation, research, iteration), the solutions you implemented, and the outcomes or impact. Use visuals effectively.
• Highlight Process: Demonstrate your understanding of user-centered design principles and how you gather and apply user feedback.
• Showcase Design Systems: If you have experience with design systems, clearly present examples of components, style guides, and how you ensured consistency.
• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your design solutions (e.g., improved conversion rates, increased user satisfaction).
• Tailor to Caya: Research Caya's product and target audience, and try to highlight projects that align with their B2B SaaS focus.

Challenge Preparation:

• Understand the Brief: If given a design challenge, carefully read and understand the requirements, constraints, and objectives.
• Think Aloud: For live challenges, articulate your thought process, assumptions, and decision-making rationale clearly.
• Focus on Process: Demonstrate your problem-solving methodology, not just the final output. Explain why you made certain design choices.
• Time Management: Allocate your time effectively across research, ideation, design, and presentation.
• Prepare Questions: Have thoughtful questions ready for the interviewer about Caya's design challenges, team processes, and product vision.

📝 Enhancement Note: The interview process for design roles in tech companies, especially those with a strong operations focus, often involves a rigorous portfolio review and practical assessment. Demonstrating a structured design process and the ability to communicate the impact of design decisions are critical success factors.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD (Figma is often preferred in modern SaaS environments for its collaborative features).
• Wireframing & User Flows: Balsamiq, Miro, Whimsical (Miro is excellent for collaborative whiteboarding and user flow mapping).
• User Research & Usability Testing: UserTesting.com, Maze, Lookback (Tools that facilitate remote testing and feedback collection).

Analytics & Reporting:

• Web Analytics: Google Analytics, Mixpanel, Amplitude (To understand user behavior on the platform).
• Data Visualization: Tableau, Power BI (For creating dashboards and reporting on key design metrics).

CRM & Automation:

• CRM: HubSpot, Salesforce (Understanding how design impacts CRM data and sales processes can be beneficial).
• Project Management/Collaboration: Jira, Asana, Trello, Slack (Essential for team communication and workflow management).
• Design System Management: Zeroheight, Storybook (For documenting and managing design system components).

📝 Enhancement Note: Proficiency in modern design tools like Figma is crucial. Experience with analytics platforms and project management software is also highly valued, as it demonstrates an understanding of how design integrates into broader business operations and product development workflows. Familiarity with design system documentation tools is a plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through empathetic design and continuous feedback loops.
• Collaboration: A strong belief in teamwork, open communication, and cross-functional partnership to achieve shared goals.
• Efficiency & Innovation: A drive to find better, faster, and more effective ways to design and deliver products, leveraging technology and new ideas.
• Data-Driven Decision Making: A reliance on data and user insights to inform design choices and measure impact.
• Ownership & Accountability: Encouraging individuals to take responsibility for their work and contribute actively to the team's and company's success.

Collaboration Style:

• Cross-Functional Integration: The design team actively collaborates with Product Management to define requirements and with Engineering to ensure successful implementation, fostering a shared understanding of product goals.
• Open Feedback Culture: Regular design reviews and retrospectives are encouraged to provide and receive constructive feedback, promoting continuous improvement in both design output and team processes.
• Knowledge Sharing: Team members are encouraged to share learnings, best practices, and insights, often facilitated through internal documentation, workshops, or informal discussions, contributing to collective growth.

📝 Enhancement Note: Caya's culture likely emphasizes a blend of innovation and execution, common in successful SaaS companies. The operations values highlight a focus on process, data, and collaboration, which are essential for a design function that supports business growth and efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of aligning user experience with business objectives, technical constraints, and product roadmap priorities.
• Maintaining Consistency in a Growing Product: Ensuring design consistency across an expanding web and mobile platform as new features are added requires robust design system management.
• Rapid Iteration and Feedback Loops: Adapting to a fast-paced product development cycle while maintaining high design quality and incorporating user feedback effectively.
• Cross-Functional Alignment: Effectively communicating design rationale and advocating for user needs across diverse stakeholder groups with varying priorities.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to attend workshops, webinars, or courses on cutting-edge UX/UI techniques, interaction design, and user research methodologies.
• Industry Exposure: Participation in relevant design conferences or meetups to stay updated on industry trends and best practices in SaaS design.
• Mentorship: Potential to receive mentorship from senior design or product leaders, aiding in career development and skill enhancement.
• Process Improvement Initiatives: Opportunities to contribute to refining Caya's design processes, tools, and methodologies, gaining experience in design operations.

📝 Enhancement Note: Addressing these challenges proactively and leveraging the growth opportunities will be key for a successful tenure at Caya. A focus on process improvement and continuous learning is essential for thriving in a dynamic tech environment.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "How would you approach designing a new feature for our document automation platform, considering both user needs and technical feasibility? What steps would you take to ensure design consistency across web and mobile?" (Prepare to discuss your end-to-end design process, user research integration, and design system utilization).
• Collaboration: "Describe a time you had to work with engineers who had different technical constraints than your initial design ideas. How did you resolve the conflict and reach a successful outcome?" (Focus on communication, compromise, and finding solutions that balance user needs with technical reality).
• Problem-Solving: "Imagine users are reporting difficulty completing a key task within our platform. How would you diagnose the problem and what design solutions might you propose?" (Demonstrate your analytical skills, user empathy, and iterative design approach).

Company & Culture Questions:

• Company Operations: "What do you know about Caya's mission and how do you see UX/UI design contributing to our goal of automating document-based processes?" (Research Caya's website, product, and mission statement thoroughly).
• Team Dynamics: "How do you prefer to collaborate with product managers and developers? What makes a successful working relationship with these roles in your experience?" (Highlight your communication style, openness to feedback, and teamwork approach).
• Impact Measurement: "How have you measured the success of your designs in previous roles? Can you provide an example of a time your design significantly improved a key metric?" (Be ready to discuss KPIs, A/B test results, or user feedback data).

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Introduction to the project, problem statement, your role, research and ideation, design solutions (wireframes, mockups, prototypes), testing and iteration, and final outcomes/impact.
• Narrative: Tell a compelling story for each project. Explain the "why" behind your design decisions and connect them back to user needs and business goals.
• Visuals: Use high-quality visuals of your designs, user flows, and prototypes. Ensure they are clear and easy to understand.
• Conciseness: Be mindful of time. Focus on the most critical aspects of each project and be prepared to dive deeper if asked.
• Engagement: Make it interactive. Be open to questions throughout the presentation and engage the interviewers in a discussion about your work.

📝 Enhancement Note: Preparing specific examples and understanding how to articulate your design process and its impact are crucial. Demonstrating an awareness of Caya's business and how design operations supports it will set you apart.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on join.com.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating B2B SaaS experience, strong UX/UI fundamentals, user research capabilities, and design system development. Select case studies that showcase your process and impact.
• Resume Optimization: Ensure your resume clearly articulates your 2+ years of experience, focusing on achievements and responsibilities relevant to UX/UI design, user-centered methodologies, and cross-functional collaboration, using keywords from the job description.
• Interview Preparation: Practice articulating your design process, decision-making rationale, and project outcomes. Prepare to discuss your approach to user research, design systems, and collaboration with engineering and product teams. Rehearse your portfolio presentation.
• Company Research: thoroughly research Caya GmbH's product, mission, target market, and company culture. Understand their AI-driven document automation solution and how your design skills can contribute to their success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.