UX/UI Designer - Supervising Associate - EY Global Delivery Services

EY
Full_timeNevesinje municipality, Bosnia and Herzegovina

📍 Job Overview

Job Title: UX/UI Designer - Supervising Associate Company: EY Location: Buenos Aires, CABA, Argentina Job Type: Full-time Category: Design Operations / GTM Enablement Date Posted: January 27, 2026 Experience Level: Associate (2-5 years) Remote Status: On-site

🚀 Role Summary

  • This role focuses on the user experience (UX) and user interface (UI) design of digital products and services, particularly within the context of EY Global Delivery Services.
  • The Supervising Associate will be responsible for translating business requirements into intuitive and visually appealing user interfaces, ensuring a seamless user journey.
  • This position involves a significant degree of hands-on design work, coupled with the ability to guide and mentor junior designers.
  • The role is critical in enhancing the usability and effectiveness of internal and external digital tools, directly impacting operational efficiency and user satisfaction.

📝 Enhancement Note: The provided job description is a placeholder ("To be updated"). This enhanced description is based on the job title "UX/UI Designer - Supervising Associate - EY Global Delivery Services" and standard expectations for such roles within a large professional services firm like EY. The specific responsibilities and requirements will need to be confirmed with the hiring organization. The location has been inferred from the provided locations_raw data which specifies CABA, Argentina.

📈 Primary Responsibilities

  • Design and develop user-centered interfaces for web and mobile applications, ensuring alignment with business objectives and user needs.
  • Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions.
  • Create wireframes, prototypes, storyboards, and high-fidelity mockups to effectively communicate design concepts.
  • Collaborate closely with product managers, developers, and stakeholders to define user requirements and translate them into functional design solutions.
  • Develop and maintain design systems, style guides, and UI kits to ensure consistency and scalability across all digital products.
  • Supervise and mentor junior UX/UI designers, providing constructive feedback and guidance on design projects.
  • Iterate on designs based on user feedback, usability testing results, and performance data.
  • Stay abreast of the latest UX/UI design trends, technologies, and best practices to continuously improve design quality and innovation.

📝 Enhancement Note: Given the "Supervising Associate" title, responsibilities related to mentorship and leading design initiatives are inferred. The focus on "EY Global Delivery Services" implies a need for designing solutions that support global operations and diverse user bases.

🎓 Skills & Qualifications

Education:

  • Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

  • 2-5 years of professional experience in UX/UI design, with a proven track record of designing and delivering successful digital products.
  • Demonstrated experience in a supervisory or lead design role, guiding junior team members.

Required Skills:

  • Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite, InVision).
  • Strong understanding of user-centered design principles, usability heuristics, and interaction design best practices.
  • Experience conducting user research, usability testing, and analyzing user feedback.
  • Ability to create wireframes, user flows, prototypes, and high-fidelity mockups.
  • Excellent visual design skills, with a keen eye for typography, color, layout, and detail.
  • Strong communication, presentation, and interpersonal skills, with the ability to articulate design decisions to diverse audiences.
  • Familiarity with agile development methodologies and cross-functional team collaboration.

Preferred Skills:

  • Experience designing for enterprise-level applications or professional services environments.
  • Knowledge of front-end development principles (HTML, CSS, JavaScript) to better collaborate with developers.
  • Experience with design system management and implementation.
  • Familiarity with accessibility standards (e.g., WCAG).
  • Experience in a global delivery services context.

📝 Enhancement Note: The experience level is derived from "Supervising Associate" and the "2-5" years AI-generated experience level. The skills are standard for a UX/UI Designer role with added supervisory elements.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • A comprehensive portfolio showcasing a range of UX/UI design projects, demonstrating end-to-end design thinking from research to final implementation.
  • Examples of user research methodologies employed, including how insights were translated into design solutions.
  • Prototypes and wireframes that illustrate user flows and interaction designs.
  • High-fidelity mockups and visual design examples that highlight aesthetic sensibility and attention to detail.
  • Case studies detailing problem statements, design challenges, solutions, and measured outcomes or impact.

Process Documentation:

  • Demonstrate experience in documenting design processes, including user flows, interaction specifications, and style guides.
  • Showcase examples of how design decisions were validated through user testing and feedback loops.
  • Illustrate the ability to create and maintain design systems for consistency and scalability.

📝 Enhancement Note: A strong portfolio is critical for any design role, especially for a Supervising Associate, to demonstrate both individual capability and guidance potential. The emphasis is on showcasing process and measurable impact.

💵 Compensation & Benefits

Salary Range:

  • For a Supervising Associate UX/UI Designer in Buenos Aires, Argentina, with 2-5 years of experience, the estimated annual salary range is typically between ARS 5,000,000 and ARS 9,000,000 (gross). This range can vary significantly based on specific skills, project complexity, and EY's internal compensation structure.
  • Research Methodology: This estimate is based on a combination of general market data for UX/UI designers in Argentina, augmented by EY's known compensation practices for similar roles in professional services firms. The "Supervising Associate" level suggests a mid-level to senior individual contributor role.

Benefits:

  • Comprehensive health insurance and medical benefits.
  • Retirement savings plan or pension contributions.
  • Paid time off, including vacation days, sick leave, and public holidays.
  • Opportunities for professional development, training, and certifications.
  • Access to EY's global network and resources.
  • Potential for performance-based bonuses.
  • Employee assistance programs and wellness initiatives.

Working Hours:

  • Standard full-time working hours, typically 40 hours per week.
  • Flexibility may be offered based on project needs and team agreements, but the role is designated as On-site.

📝 Enhancement Note: Salary is an estimate for Buenos Aires, Argentina, for a UX/UI Designer with 2-5 years of experience in a supervisory capacity. Benefits are standard for a large multinational corporation like EY.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Consulting Company Size: EY is a global leader in assurance, tax, transaction, and advisory services, employing over 300,000 people worldwide. For EY Global Delivery Services (GDS), the size is substantial, operating as a significant hub for talent and service delivery. Founded: EY was formed in 1989 by the merger of Ernst & Whinney and Arthur Young. EY Global Delivery Services operates as a distributed network of centers.

Team Structure:

  • The UX/UI Designer will likely be part of a larger design or digital transformation team within EY GDS.
  • This team will collaborate closely with project managers, business analysts, developers, and client-facing teams.
  • The reporting structure will likely involve a Design Lead or Manager, with the Supervising Associate providing guidance to junior designers.

Methodology:

  • EY emphasizes a data-driven approach to problem-solving and client service.
  • Design processes will likely integrate with agile methodologies to ensure efficient delivery and iterative improvement.
  • Collaboration and knowledge sharing are core to EY's culture, fostering a supportive environment for innovation.

Company Website: https://www.ey.com/

📝 Enhancement Note: EY's culture is known for professionalism, collaboration, and a strong client focus. The GDS aspect implies a global, diverse workforce with a focus on leveraging talent across different regions.

📈 Career & Growth Analysis

Operations Career Level: This role is at the "Supervising Associate" level, typically considered a mid-level to early senior role. It signifies a step beyond individual contribution, incorporating elements of team guidance and project leadership within the design domain. Reporting Structure: The UX/UI Designer will likely report to a Design Manager or Director within EY GDS. They will also work closely with project managers and functional leads on specific client engagements. Operations Impact: While not a traditional "revenue operations" role, UX/UI design has a significant impact on the adoption and effectiveness of digital tools used in operations and client service delivery. A well-designed interface can streamline workflows, reduce errors, improve user efficiency, and enhance client satisfaction, all of which indirectly contribute to revenue and operational excellence.

Growth Opportunities:

  • Senior UX/UI Designer: Progression to a senior individual contributor role with increased project ownership and complexity.
  • Design Lead/Manager: Opportunity to lead design teams, manage client relationships, and oversee multiple design projects.
  • Specialization: Develop expertise in specific areas like design systems, accessibility, or user research methodologies.
  • Cross-functional Roles: Transition into product management, service design, or digital strategy roles by leveraging design expertise.

📝 Enhancement Note: The "Supervising Associate" title implies a trajectory towards leadership, with opportunities to mentor and manage. The impact on operations is through the effectiveness and usability of the digital tools that power those operations.

🌐 Work Environment

Office Type: This role is designated as On-site, implying a professional office environment typical of a major consulting firm. This environment usually fosters collaboration and access to necessary resources. Office Location(s): Buenos Aires, CABA, Argentina. The specific office location will provide a hub for team interaction and client engagement.

Workspace Context:

  • The workspace will likely be a modern office setting designed to support collaboration, with access to meeting rooms, shared workspaces, and individual workstations.
  • Expect access to the necessary hardware and software for design work, including high-performance computers and relevant software licenses.
  • Opportunities for informal and formal collaboration with design peers, development teams, and project stakeholders will be readily available.

Work Schedule:

  • The standard 40-hour work week is expected, with potential for occasional overtime depending on project deadlines and client demands, common in consulting environments.

📝 Enhancement Note: The "On-site" designation suggests a traditional office-based work environment, which is typical for roles requiring close collaboration and client interaction in professional services.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on relevant experience and skills.
  • Portfolio Presentation: Be prepared to present your portfolio to a panel of designers, project managers, or stakeholders. This is often the most critical stage.
  • Technical/Skills Assessment: May include design challenges, whiteboard exercises, or in-depth discussions about your design process and tool proficiency.
  • Behavioral/Situational Interviews: Questions will assess your problem-solving abilities, teamwork, leadership potential, and cultural fit within EY.
  • Final Interview: Typically with senior leadership to discuss role fit and career aspirations.

Portfolio Review Tips:

  • Curate Wisely: Select 3-5 of your strongest projects that best represent your skills and the requirements of this role.
  • Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), your specific contributions, and the outcomes/impact.
  • Highlight Process: Emphasize your user-centered approach, research methodologies, and how you iterated based on feedback.
  • Showcase Visuals: Ensure high-quality mockups, prototypes, and any relevant user research artifacts are presented clearly.
  • Quantify Impact: Whenever possible, use data or metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).
  • Tailor to EY: If possible, include projects that align with the types of challenges EY GDS might face (e.g., enterprise solutions, global applications).

Challenge Preparation:

  • Design Thinking: Practice breaking down complex problems into smaller, manageable parts and applying a structured design thinking approach.
  • Problem-Solving: Be ready to discuss how you'd approach a hypothetical design challenge related to EY's services or internal tools.
  • Collaboration: Prepare examples of how you've successfully collaborated with developers, product managers, and other stakeholders.

📝 Enhancement Note: The interview process for a design role, especially at a supervisory level, heavily emphasizes the portfolio and the ability to articulate design thinking and process.

🛠 Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP. Proficiency in at least one primary tool is essential, with familiarity in others being a plus.
  • Design Systems: Experience with creating, managing, and utilizing design systems.
  • Collaboration Tools: Jira, Confluence, Slack, Microsoft Teams.

Analytics & Reporting:

  • Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design iterations.
  • Ability to interpret data to justify design decisions.

CRM & Automation:

  • While not directly managing CRM/automation, understanding how UX/UI impacts these systems (e.g., user onboarding, data entry interfaces) is beneficial.

📝 Enhancement Note: Proficiency in industry-standard design tools is non-negotiable. Familiarity with collaboration and project management tools is also crucial given the team-based nature of work at EY.

👥 Team Culture & Values

Operations Values:

  • Quality & Excellence: A commitment to delivering high-quality design solutions that meet client needs and EY's standards.
  • Collaboration: Working effectively with diverse teams across different functions and geographies.
  • Innovation: Continuously seeking new and better ways to solve problems through design.
  • Integrity: Upholding ethical standards in design and client interactions.
  • Client Focus: Understanding and prioritizing client needs and objectives in all design work.

Collaboration Style:

  • Expect a highly collaborative environment where cross-functional teamwork is the norm.
  • Open communication and constructive feedback are encouraged to foster a culture of continuous improvement.
  • Knowledge sharing sessions and design critiques are likely part of the team's routine.

📝 Enhancement Note: EY's core values (Integrity, Excellence, Respect, Teamwork) are likely reflected in the team's operational culture, emphasizing professionalism and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Business Constraints: Effectively translating user requirements into designs that also meet technical, budget, and timeline limitations.
  • Global Consistency vs. Local Adaptation: Designing solutions that maintain a consistent brand experience while accommodating diverse user needs and cultural contexts across different regions.
  • Integrating with Complex Systems: Designing intuitive interfaces for complex enterprise systems and workflows within EY GDS.
  • Managing Stakeholder Expectations: Effectively communicating design rationale and managing feedback from various stakeholders with potentially differing priorities.

Learning & Development Opportunities:

  • Access to EY's Learning Resources: Extensive online courses, workshops, and training programs covering design, technology, and business acumen.
  • Mentorship Programs: Opportunities to learn from experienced designers and leaders within EY.
  • Industry Conferences & Events: Support for attending relevant UX/UI and design conferences.
  • Cross-functional Exposure: Gaining experience working on diverse projects across different EY service lines.

📝 Enhancement Note: The challenges highlight the complexities of working in a large consulting firm with global operations, while growth opportunities emphasize EY's commitment to employee development.

💡 Interview Preparation

Strategy Questions:

  • "Walk me through a project where you had to balance conflicting user needs or business requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving process, negotiation skills, and ability to compromise.)
  • "Describe a time you received difficult feedback on your design. How did you handle it, and what changes did you make?" (Assess your receptiveness to feedback and ability to iterate.)
  • "How would you approach designing a new feature for a global financial services application, considering diverse user demographics and regulatory requirements?" (Tests your strategic thinking, user research approach, and understanding of complex domains.)
  • "What is your experience with design systems? How do you ensure consistency and scalability in your designs?" (Evaluates your understanding of systematic design and efficiency.)

Company & Culture Questions:

  • "Why are you interested in EY and this specific role within Global Delivery Services?" (Research EY's mission, values, and the role of GDS.)
  • "How do you approach collaboration with developers and product managers?" (Highlight your experience in cross-functional teams and communication skills.)
  • "Describe your experience mentoring or supervising junior designers." (Focus on your leadership style, feedback approach, and ability to foster growth.)

Portfolio Presentation Strategy:

  • Structure: Start with a brief overview of your portfolio and then dive into 2-3 key projects. For each project, clearly state the problem, your role, the process, your specific contributions, and the results.
  • Visuals: Use high-quality screenshots, interactive prototypes, and clear diagrams. Avoid overwhelming the audience with too much text.
  • Narrative: Tell a compelling story about each project, emphasizing your thought process and problem-solving skills.
  • Engagement: Be prepared to answer questions throughout your presentation. Engage the interviewers by asking them clarifying questions about their needs.
  • Focus on Impact: Quantify the success of your designs whenever possible.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skills but also the ability to lead, collaborate, and deliver impactful solutions within a professional services context.

📌 Application Steps

To apply for this UX/UI Designer position:

  • Submit your application through the EY Careers portal link provided.
  • Portfolio Customization: Ensure your portfolio is up-to-date and prominently features projects that demonstrate your UX/UI process, problem-solving skills, and visual design capabilities. Tailor your project selection to highlight experience relevant to enterprise applications or professional services if possible.
  • Resume Optimization: Update your resume to clearly articulate your experience with UX/UI design tools, methodologies, and any supervisory or mentoring responsibilities. Use keywords from the job description and highlight quantifiable achievements.
  • Interview Preparation: Practice presenting your portfolio and articulating your design process. Prepare answers to common behavioral and situational interview questions, focusing on examples that showcase collaboration, problem-solving, and leadership.
  • Company Research: Familiarize yourself with EY's services, values, and the role of EY Global Delivery Services. Understand their approach to digital transformation and client solutions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided job title and limited information. The actual responsibilities, requirements, and interview process may differ. Candidates are strongly encouraged to verify all details directly with EY during the application and interview process.

Application Requirements

The job description is currently to be updated, so specific requirements are not available at this time.