UX/UI Designer - ING338

📍 Job Overview

Job Title: UX/UI Designer - ING338
Company: Ingot
Location: Limassol, Cyprus
Job Type: OTHER
Category: Product & Design Operations / User Experience
Date Posted: August 5, 2025
Experience Level: 2-5 years
Remote Status: Hybrid

🚀 Role Summary

• This role is focused on enhancing the user experience and interface design for digital products within the financial technology (FinTech) sector.
• The UX/UI Designer will be instrumental in translating user needs and business objectives into intuitive and visually appealing digital interfaces across web and mobile platforms.
• Key responsibilities include user research, wireframing, prototyping, and the creation and maintenance of design systems.
• The position requires close collaboration with product management, marketing, and development teams to ensure a cohesive and effective user journey.

📝 Enhancement Note: While the raw input describes a UX/UI Designer role, the "Required Skills & Experience" section heavily leans towards a Product Owner with a focus on CRM and Agile methodologies. This enhancement focuses on the UX/UI aspects as per the job title but highlights the potential overlap or specific FinTech/CRM context expected, which might suggest a hybrid role or a need for UX/UI professionals familiar with product management principles in a regulated environment.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews and surveys, to deeply understand user behaviors, needs, and pain points.
• Execute usability testing on existing and new designs to identify areas for improvement, ensuring optimal user flows and task completion rates.
• Develop detailed wireframes, interactive prototypes, and high-fidelity mockups using industry-standard tools like Figma to visualize and iterate on design concepts.
• Collaborate effectively with cross-functional teams, including Product Managers, Marketing Specialists, and Software Developers, to ensure design alignment with product strategy and technical feasibility.
• Design and refine user journeys, user flows, and comprehensive design systems to maintain consistency and scalability across all digital products and platforms.
• Apply user experience (UX) principles and best practices to optimize conversion rates, user engagement, and overall customer satisfaction.
• Ensure all designs adhere to responsive design principles, delivering a seamless experience across various devices and screen sizes.
• Champion accessibility standards (e.g., WCAG) in design to ensure products are usable by a diverse range of users.
• Iterate on designs based on user feedback, performance data, and A/B testing results to drive continuous improvement.
• Perform competitive analysis to stay abreast of industry design trends, emerging technologies, and best practices in FinTech UX/UI.
• Contribute to the expansion and maintenance of the company's design system and component library, ensuring consistency and efficiency in design processes.

📝 Enhancement Note: The primary responsibilities section has been expanded to detail the typical scope of a UX/UI Designer, incorporating crucial operations-related activities such as user research, usability testing, and iterative design based on data. This adds depth and aligns with the expectations for a professional in this field.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Computer Science, Design, Human-Computer Interaction (HCI), or a closely related field. A Master’s degree in a relevant discipline is considered a strong asset.

Experience:

• Minimum of 3 years of professional experience specifically in UX/UI design roles, with a demonstrated track record of creating and launching successful digital products.
• At least 2 years of experience working within the Forex or broader FinTech industry is essential, providing a deep understanding of the unique user needs and regulatory landscape.
• Proven experience in the financial services sector, particularly with CRM platforms and client lifecycle management, is highly beneficial.

Required Skills:

• User Research & Analysis: Proficiency in conducting user interviews, surveys, persona development, and usability testing to inform design decisions.
• Wireframing & Prototyping: Expertise in creating low-fidelity wireframes, user flows, and high-fidelity interactive prototypes using tools such as Figma.
• UI Design: Strong visual design skills with a keen eye for typography, color theory, layout, and interactive elements.
• Design Systems: Experience in creating, maintaining, and scaling design systems and component libraries for consistent product experiences.
• Cross-functional Collaboration: Ability to effectively collaborate with Product Managers, Developers, Marketing teams, and other stakeholders.
• Agile Methodologies: Familiarity with Agile/Scrum frameworks and experience working within cross-functional Agile teams.
• Responsive & Accessible Design: Deep understanding of responsive design principles and web accessibility standards (e.g., WCAG).
• Problem-Solving: Aptitude for translating complex business requirements and user needs into elegant and efficient design solutions.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate design rationale and present findings effectively.
• Stakeholder Management: Proven ability to manage stakeholder expectations and incorporate feedback from diverse groups.

Preferred Skills:

• Figma Proficiency: Advanced skills in Figma for design, prototyping, and collaboration.
• FinTech/Forex Industry Knowledge: In-depth understanding of financial markets, trading platforms, and client onboarding processes.
• CRM Platform Experience: Familiarity with CRM functionalities and their impact on user experience within sales and client management workflows.
• Data-Driven Design: Experience using analytics tools (e.g., Google Analytics, Hotjar) to inform design iterations and measure impact.
• Conversion Rate Optimization (CRO): Understanding of CRO principles and how UX/UI design contributes to conversion goals.
• Front-end Development Awareness: Basic understanding of HTML, CSS, and JavaScript to facilitate better collaboration with developers.

📝 Enhancement Note: The "Required Skills & Experience" from the input was a mismatch, appearing to describe a Product Owner role. This section has been re-aligned to reflect a UX/UI Designer profile, incorporating relevant skills and experience typical for this function, while acknowledging the specific FinTech and CRM context mentioned in the original requirements. The distinction between required and preferred skills has been made clearer.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a range of UX/UI design projects, demonstrating a clear design process from research to final implementation.
• Case studies that highlight problem identification, user research methodologies, design solutions, and measurable outcomes or impact.
• Examples of wireframes, user flows, interactive prototypes, and polished UI mockups, with a focus on clarity and user-centricity.
• Demonstrations of experience with design systems, including component libraries and style guides, illustrating consistency and scalability.
• Evidence of successful collaboration with cross-functional teams and how design decisions were influenced by stakeholder feedback and business objectives.

Process Documentation:

• Ability to document design processes, user research findings, and A/B testing results in a clear and organized manner.
• Experience in creating and maintaining design documentation, such as user journey maps, style guides, and component specifications.
• Showcase a systematic approach to design iteration, including how feedback and data were incorporated to refine user experiences.

📝 Enhancement Note: This section adds specific, actionable requirements for a candidate's portfolio and process documentation, tailored to a UX/UI Designer role. It emphasizes demonstrating a structured design process, collaboration, and measurable impact, which are critical for evaluating a candidate's capabilities.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for experienced UX/UI Designers in Limassol, Cyprus, with specific FinTech experience, the estimated annual salary range is likely between €35,000 to €55,000. This estimate accounts for the specified hybrid work model, competitive compensation package, and the specialized nature of the FinTech industry.

Benefits:

• Annual Leave: 23+ days of annual leave entitlement, offering a healthy work-life balance.
• Hybrid Working: Flexible hybrid work arrangements, combining office and remote work for optimal productivity and flexibility.
• Flexitime: Option to adjust working hours to better suit personal schedules and peak productivity times.
• Competitive Compensation Package: A comprehensive remuneration structure that includes salary and benefits, reflecting the candidate's skills and experience.
• Monthly Social Activities: Regular company-sponsored social events designed to foster team cohesion and a positive workplace culture.
• Professional Development: Opportunities for continuous learning and skill enhancement within the dynamic FinTech sector.

Working Hours:

• Standard working hours are 09:00 to 18:00, Monday to Friday, totaling 40 hours per week. The flexitime policy provides an element of adaptability within these core hours.

📝 Enhancement Note: A salary range has been estimated based on the location (Limassol, Cyprus), the hybrid work arrangement, and the specified experience level and industry. This provides a concrete financial expectation for candidates. The benefits have been listed clearly with operational context.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech) / Forex Brokerage. INGOT operates within the highly regulated and dynamic FinTech sector, specifically as a brokerage firm. This industry demands innovation, robust security, and a strong focus on client trust and regulatory compliance. Company Size: While not explicitly stated, the presence of a dedicated HR system (BambooHR) and a structured job posting suggests a company of moderate to significant size, likely with multiple departments and a growing workforce. This implies opportunities for collaboration but also a need for well-defined processes. Founded: The founding date is not provided, but the company's sustained presence and growth within the competitive FinTech market indicate a level of maturity and established operational frameworks.

Team Structure:

• The UX/UI Designer will likely be part of a Product or Design team, working closely with Product Managers, Developers, and Marketing professionals.
• The reporting structure would typically place the designer under a Head of Product, Design Lead, or potentially a CTO, depending on the company's organizational chart.
• Cross-functional collaboration is essential, requiring close partnerships with teams responsible for client acquisition (Marketing), client management (Sales/CRM), and platform development (Engineering).

Methodology:

• Data Analysis & Insights: Designs are expected to be informed by user data, analytics, and usability testing results, emphasizing a data-driven approach to product development.
• Agile Development: The company likely operates with Agile methodologies, requiring designers to be adaptable, iterative, and responsive to changing requirements and feedback.
• User-Centric Design: A core principle will be placing the user at the center of the design process, ensuring that all digital products are intuitive, efficient, and meet user needs effectively.

Company Website: https://ingot.io/

📝 Enhancement Note: Context about the FinTech industry and its implications for a UX/UI Designer has been added. Assumptions about team structure and methodology are made based on industry standards and the nature of the role, providing valuable context for potential applicants.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Professional. This role requires 3+ years of experience, positioning the individual as a key contributor capable of independent work and significant project involvement. The designer is expected to influence product direction through user-centric design principles. Reporting Structure: Typically reports to a Design Lead, Head of Product, or a Senior Product Manager, with close interaction with engineering and marketing teams. The designer will be a critical bridge between user needs and product realization. Operations Impact: The UX/UI Designer has a direct impact on user acquisition, retention, and overall customer satisfaction. By creating intuitive and engaging interfaces, they contribute to higher conversion rates, reduced support inquiries, and a stronger brand reputation, all of which drive business growth and revenue.

Growth Opportunities:

• Senior UX/UI Designer: Progression to a senior role with increased responsibility for leading design initiatives, mentoring junior designers, and shaping the company's design strategy.
• Product Management: Potential transition into a Product Owner or Product Manager role, leveraging a deep understanding of user needs and product development lifecycles, especially given the original job description's Product Owner requirements.
• Design Leadership: Opportunity to lead a design team or establish design best practices and processes within the organization.
• Specialization: Deepen expertise in specific areas like UX research, interaction design, or design systems within the FinTech domain.

📝 Enhancement Note: This analysis provides a clear outlook on the career trajectory and impact of a UX/UI Designer within Ingot, connecting it to potential growth paths and the broader operational influence of the role.

🌐 Work Environment

Office Type: Hybrid Work Environment. Employees are expected to work from the Limassol office for a portion of the week, with the flexibility to work remotely for the remainder. This model aims to balance collaboration and team synergy with individual focus and flexibility. Office Location(s): Limassol, Cyprus. The office is situated in a key business hub, likely offering accessibility and a professional working atmosphere. Workspace Context:

• Collaborative Spaces: The office likely features collaborative areas and meeting rooms designed to facilitate teamwork and brainstorming sessions with cross-functional teams.
• Tools & Technology: Access to modern design software (Figma is specified), hardware, and any necessary communication and project management tools to support design workflows.
• Team Interaction: Opportunities for regular interaction with design peers, product managers, developers, and other stakeholders to foster a cohesive and productive work environment.

Work Schedule:

• The standard working hours are 09:00 to 18:00, Monday to Friday.
• The "Flexitime" benefit allows for some discretion in adjusting start and end times, provided core business needs and team collaboration are met. This flexibility is beneficial for individuals who prefer to structure their workday around personal productivity peaks.

📝 Enhancement Note: Details about the hybrid work environment and flexitime are elaborated to provide clarity on the daily work experience and how it supports productivity for a designer focused on detailed work and collaborative sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess basic qualifications and alignment with the role.
• Technical Interview: This stage typically involves a deep dive into your design process, UX principles, and proficiency with design tools. Expect questions about your approach to user research, problem-solving, and design system implementation.
• Portfolio Presentation/Case Study: You will likely be asked to present a selection of your best work, focusing on 1-2 case studies. Be prepared to walk through your process, design decisions, challenges faced, and the outcomes achieved.
• Cross-functional Team Interview: An opportunity to meet with potential collaborators from Product, Development, or Marketing teams to assess your communication, collaboration skills, and cultural fit.
• Final Interview: Potentially with a senior leader or hiring manager to discuss overall fit, career aspirations, and confirm mutual interest.

Portfolio Review Tips:

• Curate Selectively: Showcase projects that best demonstrate your skills relevant to FinTech UX/UI, focusing on impact and process. Aim for 3-5 strong case studies.
• Tell a Story: Structure each case study with a clear narrative: the problem, your role, the process, the solution, and the results. Quantify impact whenever possible (e.g., improved conversion rates, reduced task time).
• Highlight Process: Emphasize your approach to user research, ideation, prototyping, testing, and iteration. Show sketches, wireframes, prototypes, and final UI designs.
• Demonstrate Design Systems: Include examples of how you've contributed to or utilized design systems, showcasing your understanding of consistency and scalability.
• Explain Your Rationale: Be prepared to articulate the 'why' behind your design decisions, linking them back to user needs and business goals.

Challenge Preparation:

• Design Challenge: You may be given a take-home design exercise or asked to solve a hypothetical design problem during the interview. Focus on demonstrating your process, problem-solving skills, and ability to think critically.
• Stakeholder Scenarios: Prepare for questions about how you handle conflicting feedback from stakeholders or how you communicate design decisions to non-designers.
• Industry Awareness: Familiarize yourself with current trends in FinTech UX/UI and be ready to discuss how you stay updated and apply new knowledge.

📝 Enhancement Note: Specific advice for the interview and portfolio review process has been detailed, focusing on the unique requirements of a UX/UI role in the FinTech sector and emphasizing the importance of showcasing a robust design process and measurable outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, prototyping, and collaboration. Proficiency in Figma's features, including component creation, auto-layout, and prototyping capabilities, is essential.
• User Research Tools: Experience with tools like UserTesting.com, Maze, or SurveyMonkey for conducting user research and usability testing.
• Project Management Software: Familiarity with tools such as Jira and Confluence for task management, backlog grooming, and documentation, especially given the Product Owner requirements in the original job description.

Analytics & Reporting:

• Web Analytics Platforms: Experience with tools like Google Analytics or similar platforms to track user behavior, analyze website performance, and identify areas for design improvement.
• Product Analytics Tools: Familiarity with tools like Mixpanel, Amplitude, or Hotjar for understanding user interactions within the product.

CRM & Automation:

• CRM Platforms: While not a primary design tool, an understanding of how CRM platforms (e.g., Salesforce, HubSpot, or industry-specific CRMs) function and integrate with user interfaces is beneficial, especially given the original job description's emphasis.
• Design Collaboration Tools: Proficiency in using collaboration platforms for sharing feedback, annotations, and design handoffs.

📝 Enhancement Note: This section highlights the essential tools for a UX/UI Designer, particularly emphasizing Figma, and also incorporates tools mentioned in the original job description that might be relevant for broader FinTech operations context (CRM, Jira, Confluence).

👥 Team Culture & Values

Operations Values:

• High Ethics: A commitment to integrity, transparency, and ethical conduct in all design and business practices, crucial in the financial sector.
• Commitment: Dedication to delivering high-quality work, meeting deadlines, and contributing to the team's success with a strong sense of responsibility.
• Innovation: A drive to explore new ideas, embrace new technologies, and continuously seek innovative solutions to user challenges and business objectives.
• User-Centricity: A core belief in prioritizing user needs and experiences in all design decisions, ensuring products are intuitive and valuable.
• Collaboration: A proactive approach to working with others, sharing knowledge, and contributing to a supportive and productive team environment.

Collaboration Style:

• Cross-functional Integration: Actively engaging with Product, Development, and Marketing teams to ensure a holistic approach to product creation and user experience.
• Feedback-Driven: Openness to constructive feedback from peers, stakeholders, and users, and the ability to incorporate it effectively into the design process.
• Knowledge Sharing: A culture of sharing design insights, best practices, and learnings to elevate the overall design capability within the organization.

📝 Enhancement Note: The company's core values have been interpreted through the lens of a UX/UI Designer role in FinTech, highlighting how these values translate into daily work and collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively navigating the complexities of stakeholder requirements and business objectives while advocating for user-centric design principles.
• Rapidly Evolving FinTech Landscape: Staying current with technological advancements, regulatory changes, and evolving user expectations within the fast-paced FinTech industry.
• Cross-functional Alignment: Ensuring consistent design vision and implementation across different teams and product areas, especially when working in a hybrid environment.
• Data Interpretation: Translating complex user data and analytics into actionable design improvements requires strong analytical and critical thinking skills.

Learning & Development Opportunities:

• FinTech UX Specialization: Opportunities to deepen expertise in UX/UI design specifically for financial services, trading platforms, and investment tools.
• Industry Conferences & Workshops: Access to events and training focused on emerging UX/UI trends, design methodologies, and FinTech innovations.
• Skill Enhancement: Support for acquiring new skills in areas like advanced prototyping, user research techniques, or data visualization.
• Mentorship Programs: Potential for mentorship from senior design or product leaders within the company to guide career development.

📝 Enhancement Note: Potential challenges specific to the FinTech UX/UI role and the company's environment are outlined, along with clear pathways for learning and professional growth.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your process for designing a new feature, from initial concept to final handoff. How do you incorporate user research and feedback at each stage?" (Focus on your structured approach, research methods, and iteration).
• Problem-Solving: "Describe a challenging UX problem you encountered and how you solved it. What were the constraints, and what was the outcome?" (Highlight critical thinking, creativity, and impact).
• Collaboration: "How do you handle disagreements with product managers or developers regarding design decisions? Provide an example." (Focus on communication, negotiation, and finding common ground).
• Design Systems: "What is your experience with design systems? How do you contribute to or maintain one?" (Emphasize consistency, scalability, and efficiency).
• FinTech Context: "What are the key UX considerations when designing for a financial trading platform?" (Demonstrate awareness of security, trust, data visualization, and regulatory compliance).

Company & Culture Questions:

• Research INGOT's current digital products, target audience, and market position.
• Understand the company's stated values (High Ethics, Commitment, Innovation) and prepare to discuss how your work aligns with them.
• Consider how your collaboration style fits within a hybrid work environment and a cross-functional team structure.

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your role and the project's objective. Then, detail your process: research, ideation, wireframing, prototyping, testing, and final design.
• Visuals: Use clear, high-quality visuals of your work. Show variations, iterations, and the evolution of your designs. Interactive prototypes are highly effective.
• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., conversion rate improvements, task completion time reduction, user satisfaction scores).
• Storytelling: Frame your case studies as compelling narratives. Explain the 'why' behind your decisions and the challenges you overcame.
• Conciseness: Be mindful of time. Practice your presentation to ensure it’s impactful and stays within the allotted timeframe.

Challenge Preparation:

• Be ready for a potential design challenge that tests your ability to quickly understand a problem, ideate solutions, and present a viable design direction.
• Practice articulating your thought process clearly and concisely, as this is often more important than the final visual output in a timed exercise.

📝 Enhancement Note: Specific interview questions and preparation strategies are provided, tailored to a UX/UI Designer role in FinTech, including prompts related to process, collaboration, and industry-specific considerations.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the Ingot careers page.
• Portfolio Customization: Tailor your portfolio to highlight projects most relevant to FinTech, user experience design, and UI design. Showcase case studies that demonstrate your process, problem-solving skills, and quantifiable results.
• Resume Optimization: Ensure your resume clearly articulates your experience in UX/UI design, particularly within the FinTech sector. Use keywords relevant to the job description, such as "User Research," "Figma," "Prototyping," "Design Systems," and "FinTech." Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process, explaining your portfolio pieces, and answering behavioral questions. Be ready to discuss your experience with Agile methodologies and cross-functional collaboration.
• Company Research: Thoroughly research Ingot, its products, and its mission. Understand the company's values and how your skills and experience align with their culture and objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.