UX/UI designer (f/h)

📍 Job Overview

Job Title: UX/UI Designer (f/h) Company: Maisons du Monde Location: Nantes et sa région, France Job Type: Full-time Category: Creative & Design / E-commerce Operations Date Posted: January 12, 2026 Experience Level: Mid-Senior (4-5 years) Remote Status: On-site

🚀 Role Summary

• Shape and enhance the digital and e-commerce customer experience, focusing on inspiration, engagement, and conversion optimization.
• Design and implement fluid, simple, and useful user journeys across all digital interfaces, particularly within a high-traffic e-commerce environment.
• Conduct comprehensive user research, translating insights into actionable design solutions and contributing to product and marketing strategies.
• Collaborate closely with Product, Tech, Data, and Marketing teams to ensure cohesive and effective digital product development and execution.
• Drive continuous improvement of e-commerce conversion funnels through data-driven design, A/B testing, and adherence to design system principles.

📝 Enhancement Note: This role bridges creative design with direct revenue operations impact. The emphasis on conversion, A/B testing, and e-commerce optimization strongly suggests a focus on metrics-driven design that directly influences sales performance and customer lifetime value. The position requires a blend of user-centric design thinking and a robust understanding of e-commerce business objectives.

📈 Primary Responsibilities

• Design and develop intuitive and engaging user interfaces and user experiences for Maisons du Monde's digital platforms, including the main website, B2C and B2B portals, and gift card services.
• Execute end-to-end user research, including qualitative methods like user interviews and usability testing, as well as quantitative data analysis to inform design decisions.
• Create detailed wireframes, interactive prototypes, and final UI designs that adhere to accessibility standards and the company's established design system guidelines.
• Actively contribute to the evolution, consistency, and quality of the existing design system, ensuring its scalability and efficiency across various projects.
• Partner with Product Managers, Engineers, Data Analysts, and Marketing specialists to translate business requirements into effective user-centric design solutions and ensure seamless implementation.
• Define hypotheses, implement, and monitor A/B tests to validate design changes and optimize key performance indicators (KPIs) such as conversion rates, engagement, and customer satisfaction.
• Propose and implement design enhancements to optimize e-commerce conversion funnels, improve customer reassurance, increase performance, and ensure journey fluidity for B2C, B2B, and other specialized services.

📝 Enhancement Note: The responsibilities highlight a need for proactive involvement in the entire product development lifecycle, from initial research to post-launch optimization. The emphasis on A/B testing and conversion optimization indicates that this role is integral to the revenue operations of the e-commerce business, requiring a focus on measurable business outcomes.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Digital Media, or a related field is often preferred. Equivalent practical experience will also be considered. Experience: Minimum of 4 to 5 years of proven experience in a combined UX and UI design role, with a strong focus on the entire customer journey (discovery, conversion, and post-purchase engagement).

Required Skills:

• Demonstrated expertise in UX/UI design principles with a portfolio showcasing end-to-end customer journey design.
• Proven experience in conducting user research (interviews, surveys, usability testing) and translating findings into actionable design improvements.
• Proficiency in creating wireframes, mockups, and interactive prototypes using industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD).
• Solid understanding and practical experience with design systems, including component structure, governance, and contribution logic.
• Experience in an e-commerce environment, with a clear understanding of conversion optimization, friction reduction, and customer retention strategies.
• Familiarity with A/B testing methodologies, including hypothesis formulation, variant creation, and results analysis.
• Strong communication and interpersonal skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams.
• High degree of autonomy, attention to detail, and a pragmatic approach to problem-solving.

Preferred Skills:

• Experience with data analysis tools and methodologies to inform design decisions and measure impact.
• Knowledge of accessibility standards (WCAG) and best practices for inclusive design.
• Familiarity with Agile methodologies and tools such as Jira and Confluence for project management and collaboration.
• Experience with B2B or specialized e-commerce platforms (e.g., gift cards, loyalty programs).
• A strong product mindset, with an appetite for data-driven iteration and demonstrable business impact.

📝 Enhancement Note: The requirement for 4-5 years of experience suggests a mid-level to senior role, expecting a candidate who can work independently and mentor junior designers. The emphasis on e-commerce and conversion optimization highlights the critical link between this design role and the company's revenue performance, positioning it within the broader GTM and Revenue Operations ecosystem.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating a track record of designing and optimizing user experiences for digital platforms, with a clear emphasis on e-commerce.
• Case studies that clearly articulate the problem, user research conducted, design solutions proposed, and the measurable impact of those solutions on key business metrics (e.g., conversion rates, user engagement, task completion).
• Examples of wireframes, user flows, interactive prototypes, and final UI designs, showcasing a strong understanding of visual design principles and usability heuristics.
• Documentation or examples illustrating experience with design systems, including component usage, contribution, and adherence to established guidelines.
• Evidence of collaboration with cross-functional teams (e.g., product, engineering, marketing) to bring designs to life.

Process Documentation:

• Demonstrations of user research methodologies employed, including how insights were gathered, analyzed, and translated into design strategies.
• Examples of A/B testing frameworks used, including hypothesis formulation, experimental design, and analysis of results to drive iterative improvements.
• Workflow examples showcasing how designs were developed, iterated upon, and implemented within an Agile or product development lifecycle.
• Documentation illustrating contributions to or management of a design system, including component libraries, style guides, and governance processes.

📝 Enhancement Note: For a UX/UI role with a strong e-commerce and conversion focus, the portfolio is paramount. Candidates should prioritize showcasing projects with quantifiable results, demonstrating their ability to impact revenue and user engagement directly. The ability to articulate the "why" behind design decisions, backed by data and user insights, will be key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX/UI Designers in the Nantes region of France, with 4-5 years of experience and specific e-commerce/conversion optimization skills, the estimated annual gross salary range is €45,000 - €60,000. This range is competitive for mid-level roles in the French tech and retail sectors.

Benefits:

• Attractive fixed salary plus annual bonuses.
• Profit-sharing and employee savings plans (participation and intéressement).
• Comprehensive health coverage, including mutual insurance (mutuelle) and provident fund (prévoyance).
• Partial reimbursement for transportation costs.
• Employee benefits program (CE) offering cultural vouchers, family event support, and various discounts.
• Significant employee discount of 30% on Maisons du Monde products.
• MDMCare program: support for health, disability, and gender equality initiatives.
• Stimulating and convivial work environment with regular internal events.

Working Hours: Standard full-time working hours, likely around 35-40 hours per week, with potential for some flexibility depending on team and project needs. The role is on-site, implying regular attendance at the Nantes office.

📝 Enhancement Note: The salary estimate is based on general market data for UX/UI roles in France, adjusted for experience level and the specific demands of e-commerce optimization. The benefits package is detailed and reflects common French employment practices, with specific additions relevant to retail and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail (Furniture & Home Decor) with a strong E-commerce presence. Maisons du Monde operates in a competitive market where digital experience is a key differentiator. Company Size: Large enterprise (implied by the presence of a structured HR/recruitment system like Workday and a broad employee benefits package). Maisons du Monde is a well-established international retailer. Founded: 1996. This indicates a company with a significant history and established brand presence, now evolving rapidly in the digital space.

Team Structure:

• The UX/UI Designer will likely be part of a dedicated Design team, potentially within a larger Product or Digital department.
• This team will collaborate closely with Product Managers, Developers, Data Analysts, and Marketing teams, forming cross-functional squads or pods focused on specific areas of the customer journey or platform features.
• Reporting lines will likely lead to a Design Lead, Head of Product, or a similar managerial role overseeing digital product development.

Methodology:

• Data Analysis & Insights: The company emphasizes data-driven decision-making, leveraging user research, analytics, and A/B testing to understand customer behavior and measure the impact of design changes.
• Agile Development: Collaboration with Tech and Product teams suggests an Agile or iterative development approach, focusing on continuous delivery and adaptation.
• Design System: A commitment to a design system indicates a structured approach to maintaining brand consistency, design quality, and development efficiency across all digital touchpoints.

Company Website: https://corporate.maisonsdumonde.com/ (for corporate information), https://www.maisonsdumonde.com/ (for e-commerce site)

📝 Enhancement Note: Maisons du Monde projects an image of a company that values human connection, creativity, and sustainability. For a UX/UI Designer, this translates to an environment where user empathy, innovative design solutions, and a focus on creating a desirable and sustainable customer experience are key. The "singular and inspiring" nature of the company suggests a dynamic and forward-thinking workplace.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level to senior individual contributor, focusing on specialized design expertise within the e-commerce and digital product domain. It requires a strong command of both UX research methodologies and UI execution, with a direct impact on business performance. Reporting Structure: The UX/UI Designer will report to a Design Lead or a Product Manager, working within cross-functional teams that include engineers, product owners, and marketing specialists. This structure facilitates close collaboration and agile decision-making. Operations Impact: The role is critical for driving key operational metrics within the e-commerce business. By optimizing user journeys, enhancing conversion rates, and improving customer satisfaction, this designer directly contributes to revenue generation, customer retention, and overall business growth.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX/UI, such as conversion rate optimization (CRO), personalization, or accessibility within the e-commerce context.
• Leadership: Progress to a Senior UX/UI Designer role, leading design initiatives, mentoring junior designers, or taking on more strategic product design responsibilities.
• Management: Transition into a Design Lead or Product Management role, overseeing design strategy, team management, and broader product vision.
• Cross-functional Moves: Develop skills applicable to Product Management, Marketing Strategy, or even data analysis roles within the digital product sphere.

📝 Enhancement Note: The emphasis on measurable impact and cross-functional collaboration provides a clear pathway for growth. Candidates who can demonstrate not only design excellence but also a strong understanding of business objectives and the ability to influence stakeholders will find significant opportunities for advancement within Maisons du Monde's digital operations.

🌐 Work Environment

Office Type: The role is based on-site in Nantes, France, within a corporate office environment that supports collaboration and innovation. The description of a "stimulating and convivial work environment with regular internal events" suggests a positive and engaging office culture. Office Location(s): The primary location is specified as "MDM / VERTOU BEL AIR PLAZA" in Nantes, France, with the broader area of "Nantes et sa région" being the specified work region. Workspace Context:

• Collaborative: Expect a workspace that encourages interaction with colleagues from Product, Tech, Data, and Marketing teams, fostering a shared sense of ownership over digital product success.
• Tool-Rich: Access to industry-standard design and prototyping tools (Figma, Confluence, Jira) will be provided, along with opportunities to leverage data and analytics platforms.
• Dynamic: Working in a high-traffic e-commerce environment means a fast-paced setting with ongoing projects, A/B tests, and iterative improvements, offering continuous learning and engagement. Work Schedule: The role is full-time, implying a standard work week. While on-site, there may be opportunities for some flexibility in working hours, common in creative and tech-oriented teams, though this should be confirmed.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, which is often beneficial for design teams needing to brainstorm, whiteboard, and conduct user testing sessions effectively. The description of the environment points towards a modern, collaborative office that supports creative work and cross-functional teamwork.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and relevant experience. Be prepared to highlight your e-commerce and conversion optimization projects.
• Technical Interview/Portfolio Review: A deeper dive into your portfolio, discussing specific case studies, design decisions, user research methods, and the impact of your work. Be ready to present your thought process and problem-solving approach.
• Cross-functional Interview: Discussion with potential team members (e.g., Product Manager, Engineer) to assess collaboration style, communication skills, and understanding of Agile processes.
• Hiring Manager Interview: A final conversation to discuss role expectations, career aspirations, cultural fit, and overall suitability for the team and company.

Portfolio Review Tips:

• Quantify Impact: For each project, clearly state the problem, your role, the solutions you designed, and most importantly, the measurable business outcomes (e.g., % increase in conversion, % decrease in bounce rate, improvement in user satisfaction scores).
• Showcase Process: Detail your user research methodology, how you synthesized insights, and how those insights directly informed your design decisions. Include examples of user flows, wireframes, and prototypes.
• Design System Expertise: Highlight any experience with creating, contributing to, or utilizing design systems, emphasizing consistency and efficiency.
• E-commerce Focus: Prioritize projects relevant to e-commerce, conversion funnels, and customer journeys. Demonstrate understanding of B2C/B2B challenges.
• Storytelling: Frame your portfolio items as compelling case studies that tell a clear story of problem, process, solution, and impact.

Challenge Preparation:

• Expect a design challenge or case study that might involve optimizing a specific user flow on the Maisons du Monde website or proposing solutions for a given e-commerce problem.
• Prepare to articulate your approach, justify your design choices with user-centric principles and business objectives, and present your ideas clearly and concisely.
• Be ready to discuss how you would incorporate A/B testing and data analysis into your proposed solutions.

📝 Enhancement Note: The interview process for a UX/UI role with a strong operational component will heavily weigh the portfolio. Candidates must be prepared to defend their design decisions with data and demonstrate a clear understanding of how their work contributes to business goals and revenue operations.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (explicitly mentioned), potentially Sketch, Adobe XD, InVision.
• Collaboration & Project Management: Confluence, Jira (explicitly mentioned).
• User Research Tools: SurveyMonkey, Typeform, Hotjar, UserTesting.com, or similar platforms for qualitative and quantitative feedback.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar platforms to track user behavior, conversion rates, and website performance.
• A/B Testing Platforms: Optimizely, VWO (Visual Website Optimizer), Google Optimize, or internal A/B testing frameworks.
• Data Visualization: Tableau, Power BI, or internal dashboarding tools for presenting performance metrics.

CRM & Automation:

• While not directly managed by UX/UI, understanding of CRM systems (e.g., Salesforce Marketing Cloud) and marketing automation tools can be beneficial for context, especially regarding customer segmentation and personalized experiences.
• Integration platforms might be relevant for understanding how design elements integrate with backend systems.

📝 Enhancement Note: Proficiency with Figma and Jira/Confluence is a must. Experience with A/B testing tools and web analytics platforms is crucial for demonstrating the role's direct contribution to conversion optimization and revenue operations. A candidate who can speak to how design integrates with these tools will stand out.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and serving the needs of the customer, ensuring every digital interaction is positive and valuable.
• Collaboration: Strong emphasis on teamwork and cross-functional partnerships, valuing diverse perspectives to achieve collective goals.
• Innovation & Creativity: Encouraging new ideas and approaches to design challenges, fostering an environment where creativity can thrive.
• Data-Driven Decision Making: Relying on data, research, and testing to inform design choices and measure their impact on business objectives.
• Agility & Adaptability: Embracing iterative development and being responsive to feedback and changing market dynamics.
• Sustainability & Responsibility: Aligning with the company's broader commitment to environmental and social responsibility in design choices where applicable.

Collaboration Style:

• Cross-functional Integration: Expect a highly collaborative style where UX/UI designers work hand-in-hand with Product Managers, Engineers, Marketers, and Data Analysts.
• Open Feedback: A culture that encourages constructive feedback exchange to refine designs and processes.
• Agile Ceremonies: Active participation in Agile meetings (stand-ups, sprint planning, retrospectives) to ensure alignment and continuous improvement.
• Knowledge Sharing: Opportunities to share learnings, best practices, and design trends within the team and across departments.

📝 Enhancement Note: The company's stated values of being "warm, inspiring, and sustainable" translate into a collaborative and human-centered design culture. A candidate who demonstrates empathy, strong communication skills, and a genuine interest in the company's mission will likely find a good cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating user research and empathy into designs that also drive significant conversion and revenue for the business.
• High-Traffic E-commerce Optimization: Continuously improving a complex, high-volume e-commerce platform where small design changes can have substantial impacts, both positive and negative.
• Design System Evolution: Keeping pace with the evolving needs of the business while maintaining the integrity and scalability of the design system.
• Cross-functional Alignment: Ensuring consistent vision and execution across multiple teams with potentially differing priorities.
• Data Interpretation: Effectively leveraging quantitative data and A/B test results to inform design decisions and defend design proposals.

Learning & Development Opportunities:

• Advanced UX/UI Techniques: Opportunities to attend workshops, webinars, or conferences focused on cutting-edge UX/UI practices, including personalization, behavioral economics in design, and advanced prototyping.
• E-commerce Strategy: Gaining deeper insights into e-commerce operations, conversion rate optimization (CRO) strategies, and digital marketing integration.
• Data Analytics & A/B Testing: Enhancing skills in interpreting user data, setting up and analyzing A/B tests to drive business outcomes.
• Design System Leadership: Potential to take on a more significant role in the governance and strategic direction of the design system.
• Mentorship: Opportunities to mentor junior designers or be mentored by senior leaders in design or product.

📝 Enhancement Note: The challenges presented are typical for design roles in large e-commerce companies. Success will depend on the candidate's ability to navigate these challenges through strong analytical skills, collaborative problem-solving, and a data-driven approach. The growth opportunities are well-defined, aligning with career progression in digital product design.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you significantly improved a conversion funnel through UX/UI design. What was your process, and what were the results?" (Focus on quantifying impact and detailing your methodology.)
• "How do you approach user research for a high-traffic e-commerce site? What methods would you prioritize, and how would you translate findings into actionable designs?" (Demonstrate understanding of user research tools and synthesis.)
• "Walk us through your experience with design systems. How have you contributed to or utilized one, and what are the key benefits and challenges?" (Highlight your understanding of consistency, scalability, and component-based design.)
• "Imagine we want to increase the average order value on our site. What design-led strategies would you explore, and how would you test their effectiveness?" (Showcase creative problem-solving and A/B testing acumen.)

Company & Culture Questions:

• "What excites you about Maisons du Monde and our mission to be a desirable and sustainable brand?" (Research the company's values and recent initiatives.)
• "How do you approach collaboration with engineers and product managers? Describe a situation where you had to negotiate design decisions." (Emphasize teamwork, communication, and problem-solving.)
• "How do you stay updated on the latest UX/UI trends and e-commerce best practices?" (Showcase continuous learning and industry awareness.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project type or by impact. For each project, clearly outline the problem, your role, the process taken (research, ideation, design), the final solution, and the quantifiable results.
• Quantify Everything: For every case study, be ready to present specific metrics. Use percentages, numbers, and clear comparisons to demonstrate the business value of your work.
• Explain Your "Why": Be prepared to articulate the rationale behind your design decisions, linking them back to user needs and business objectives.
• Visual Storytelling: Use visuals (screenshots, prototypes, user flows) effectively to illustrate your points.
• Conciseness: Be mindful of time. Focus on the most impactful projects and be prepared to answer questions concisely.

📝 Enhancement Note: Interviewers will be looking for not just design skills, but also a strategic mindset. Candidates who can demonstrate how their UX/UI work directly contributes to revenue generation, customer acquisition, and retention will be highly valued. Practicing articulating these connections is key.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided Workday link.
• Portfolio Customization: Tailor your CV and portfolio to highlight your most relevant e-commerce, conversion optimization, and user journey design experience. Showcase case studies with clear, quantifiable business impact.
• Resume Optimization: Ensure your resume uses keywords from the job description (e.g., UX/UI, e-commerce, conversion, A/B testing, design system, Figma, user research) and clearly outlines achievements with metrics.
• Interview Preparation: Practice your portfolio presentation, focusing on storytelling, data-driven results, and articulating your design process for e-commerce scenarios. Prepare responses to common UX/UI and behavioral interview questions.
• Company Research: Familiarize yourself with Maisons du Monde's brand, values, website, and current digital presence. Understand their stated goals for sustainability and customer experience.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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