UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Voucler

Location: Madrid, Spain

Job Type: Full-Time

Category: UX/UI Design & E-commerce Operations

Date Posted: January 08, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Drive the user experience and interface design for Voucler's digital products, with a primary focus on their Shopify e-commerce platform.

• Enhance key e-commerce funnel components, including Product Detail Pages (PDP), Product Listing Pages (PLP), Homepage, and landing pages to boost conversion rates.

• Develop and maintain a lightweight design system in Figma, ensuring consistency and efficiency across digital assets.

• Execute Conversion Rate Optimization (CRO) initiatives, from hypothesis generation and A/B testing to performance measurement and learning.

• Collaborate closely with technology, operations, and marketing teams to ensure seamless integration and accurate information across all digital touchpoints.

📝 Enhancement Note: While the title is UX/UI Designer, the responsibilities heavily lean into e-commerce operations, conversion rate optimization, and platform implementation (Shopify). This role requires a designer who can not only create aesthetically pleasing and user-friendly interfaces but also understand the operational and technical aspects of e-commerce success. The "operations" aspect is critical here, as the designer is expected to collaborate with logistics and operations for accurate information and execute initiatives that directly impact conversion and efficiency.

📈 Primary Responsibilities

• Design and iteratively evolve the user experience (UX) and user interface (UI) for the primary e-commerce platform, adopting a mobile-first approach.

• Systematically improve the user journey across critical e-commerce pages such as PDPs, PLPs, the Homepage, and campaign-specific landing pages to maximize user engagement and conversion.

• Create, manage, and update a component-based design system in Figma, ensuring design consistency, scalability, and efficient handoff to development teams.

• Implement or coordinate the implementation of design elements within the Shopify platform, including theme sections/blocks, UI adjustments via CSS/HTML, and content/product/collection configurations.

• Lead and execute Conversion Rate Optimization (CRO) projects by developing hypotheses, conducting A/B tests where feasible, meticulously measuring results, and deriving actionable insights for continuous improvement.

• Enhance perceived performance and clarity of information across the digital platform to reduce friction and improve user satisfaction.

• Design and create compelling visual assets for marketing campaigns, including banners, pop-ups, collection pages, and dedicated campaign pages.

• Foster strong collaboration with logistics and operations teams to ensure accurate and up-to-date information regarding stock availability, shipping details, and return policies is presented to customers.

📝 Enhancement Note: The responsibilities demonstrate a blend of pure design tasks with significant implementation and operational oversight, particularly concerning Shopify and CRO. The need to collaborate with logistics/operations for accurate information highlights the operational impact of this design role.

🎓 Skills & Qualifications

Education: While specific educational requirements are not stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for roles of this experience level. Equivalent practical experience will also be considered.

Experience: Minimum of 3 years of experience in a Product Designer or UX/UI Designer role, with a strong preference for candidates with demonstrable experience in e-commerce environments.

Required Skills:

• Proven experience as a Product Designer or UX/UI Designer with a strong portfolio showcasing real-world projects, ideally within the e-commerce sector.

• Demonstrable expertise in working with Shopify, including theme customization, sections/blocks, and content/product management.

• Advanced proficiency in Figma for design, prototyping, and managing design systems (e.g., auto-layout, components, variants).

• Solid understanding of UX principles, including information architecture, user-centered design methodologies, usability heuristics, and basic accessibility standards.

• Ability to thrive in a fast-paced, dynamic work environment with rapidly changing priorities and tight deadlines.

Preferred Skills:

• Experience working with marketplaces such as Amazon (e.g., A+ Content, Storefronts, PDP optimization).

• Working knowledge of Liquid templating language and foundational skills in HTML, CSS, and JavaScript for front-end implementation.

• Practical experience with Conversion Rate Optimization (CRO) techniques and familiarity with analytics platforms like Google Analytics 4 (GA4) and user behavior tools like Hotjar.

• Experience designing for premium, luxury, or omnichannel retail brands.

• Familiarity with premium Shopify themes (e.g., Prestige, Impulse, Motion, Dawn).

• Exposure to AI tools for design enhancement or productivity gains.

📝 Enhancement Note: The emphasis on Shopify, CRO, and a fast-paced environment points towards a role that requires hands-on implementation and a results-oriented approach, typical of operations-focused design roles. The "5-10 years" AI experience level suggests a mid-to-senior level designer capable of independent work and strategic input.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 detailed case studies of e-commerce projects, ideally demonstrating the full design lifecycle from research and ideation to implementation and post-launch analysis.

• Clearly articulate the problem statement, your design process, the solutions you implemented, and the measurable impact of your work on key e-commerce metrics (e.g., conversion rate, average order value, user engagement).

• Include examples of your work within Shopify or similar e-commerce platforms.

• Highlight your experience in creating and maintaining a design system or component library, demonstrating its practical application and benefits.

Process Documentation:

• For each case study, detail your approach to user research, wireframing, prototyping, and usability testing.

• Explain how you collaborated with cross-functional teams (marketing, tech, operations) to gather requirements and ensure alignment.

• Document your process for executing CRO initiatives, including hypothesis formulation, test design, and analysis of results.

• Provide examples of how you translated business requirements and operational constraints into effective design solutions.

📝 Enhancement Note: A strong portfolio is crucial for this role, emphasizing not just design skills but also the ability to deliver tangible business results in an e-commerce context, including operational considerations. The focus on Shopify and CRO within the portfolio is paramount.

💵 Compensation & Benefits

Salary Range: Based on the provided information of 30,000 EUR gross annually, this falls within the mid-to-lower end for a UX/UI Designer with 5-10 years of experience in Madrid, Spain. However, for a role with significant implementation and operational responsibilities, this salary may need to be adjusted upwards to attract senior talent.

• Estimated Range for Madrid (5-10 years experience): 35,000 - 55,000 EUR gross annually.

• Explanation: The provided 30,000 EUR is noted as "competitive compensation according to experience." However, industry benchmarks for experienced UX/UI designers in Madrid suggest a higher range. This role's combination of design, technical implementation (Shopify), and CRO focus could command a salary in the mid-30s to mid-50s range, depending on the specific experience and demonstrable impact.

Benefits:

• Competitive compensation package commensurate with experience.

• Direct impact on company growth and a key role in a growing omnichannel project.

• Opportunity for significant autonomy in proposing and executing improvements.

• Agile work environment fostering rapid learning and real ownership.

Working Hours:

• Approximately 40 hours per week, typical for full-time employment in Spain. The role is described as "on-site," suggesting a standard office-based schedule, though flexibility may be available.

📝 Enhancement Note: The provided salary of 30,000 EUR gross annually is explicitly stated. The enhancement note provides context based on typical market rates for the stated experience level and location, and highlights the operational scope of the role as a factor in compensation expectations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Voucler operates within the Retail and E-commerce sector, likely focusing on premium or luxury goods given the mention of "premium consistency" and "premium themes." This industry context implies a focus on brand image, customer experience, and efficient supply chain operations.

Company Size: The company size is not explicitly stated, but the mention of "agile environment" and "rapid learning" suggests a growing company, possibly a scale-up or a well-established SME. This size often means more opportunities for individual impact and faster decision-making.

Founded: The founding date is not provided. However, the context of an omnichannel project and a focus on e-commerce suggests a company that is either evolving its traditional retail presence or is a digitally native brand expanding its reach.

Team Structure:

• The UX/UI Designer will collaborate closely with technology, operations, and marketing teams, indicating a cross-functional and integrated approach.

• The role will likely report into a Head of Digital, E-commerce Manager, or a Product Lead, depending on the company's organizational structure.

Methodology:

• Design and CRO initiatives will be data-driven, leveraging analytics and A/B testing to inform decisions and measure success.

• A lean and agile approach to design and implementation is expected to facilitate rapid iteration and execution.

• Emphasis on creating a unified and premium brand experience across all digital touchpoints.

Company Website: https://voucler.com (Inferred from domain_derived)

📝 Enhancement Note: The company culture is likely fast-paced, results-oriented, and focused on delivering a premium digital experience. The emphasis on cross-functional collaboration is key for operational efficiency and successful e-commerce execution.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level UX/UI Designer with a strong emphasis on e-commerce operations. The candidate is expected to not only design but also implement and optimize digital product performance, directly impacting conversion and operational efficiency. This means they will be a key contributor to the company's GTM strategy from a digital experience perspective.

Reporting Structure: The designer will likely report to a manager overseeing digital product, e-commerce, or marketing. They will work closely with development teams, marketing specialists, and operations personnel, requiring strong communication and collaboration skills to navigate these relationships effectively.

Operations Impact: The designer’s work will have a direct and measurable impact on Voucler's revenue through conversion rate optimization, improved user experience on the e-commerce platform, and effective campaign asset creation. Their role is central to translating the company's operational capabilities (stock, shipping) into a seamless customer-facing experience.

Growth Opportunities:

• Specialization: Deepen expertise in e-commerce UX/UI, Shopify platform development, and CRO strategies, becoming a subject matter expert.

• Leadership: Potential to lead design initiatives, mentor junior designers, or evolve into a Product Design Lead role as the company grows.

• Cross-functional Exposure: Gain broader experience in digital marketing, e-commerce operations, and product management by working closely with these departments.

• Skill Expansion: Opportunities to learn and apply AI tools in design and productivity, as well as advanced analytics and A/B testing methodologies.

📝 Enhancement Note: This role offers significant growth potential for a designer who wants to move beyond traditional UI/UX and engage deeply with the operational and commercial aspects of e-commerce. The "ownership real" aspect points to opportunities for significant career advancement.

🌐 Work Environment

Office Type: The role is specified as "On-site" with a "TELECOMMUTE" location type. This suggests a hybrid model where the designer is expected to be in the Madrid office for a significant portion of the week, but with potential for some remote work. The primary work location is Madrid.

Office Location(s): Madrid, Spain. Specific details about office amenities or accessibility are not provided but can be assumed to be standard for a professional office environment in a major European capital.

Workspace Context:

• A collaborative and agile environment where designers, developers, marketers, and operations teams work closely together.

• Access to necessary design tools (Figma) and potentially analytics platforms to support design and optimization efforts.

• Opportunities for direct interaction with team members to discuss projects, share feedback, and drive initiatives forward efficiently.

Work Schedule: Standard full-time hours (approximately 40 hours per week), with potential for some flexibility depending on company policy. The on-site requirement suggests a structured work week within the office.

📝 Enhancement Note: The "TELECOMMUTE" with an "On-site" designation is a bit contradictory. It's most likely a hybrid role requiring regular presence in the Madrid office. This implies a need for strong in-person collaboration with the operations and marketing teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience and fit with the role's requirements, particularly e-commerce and Shopify expertise.

• Technical/Design Interview: A discussion focused on your UX/UI design process, problem-solving skills, and experience with Figma and design systems. Expect to walk through portfolio case studies.

• Practical Exercise/Case Study: You may be asked to complete a design challenge or present a detailed analysis of a specific e-commerce scenario, demonstrating your CRO and implementation thinking.

• Team/Cultural Fit Interview: Meetings with key stakeholders from technology, operations, and marketing to assess collaboration style and cultural alignment.

• Final Interview: Potentially with a senior leader to discuss overall vision, strategic impact, and compensation.

Portfolio Review Tips:

• E-commerce Focus: Prioritize showcasing e-commerce projects, especially those involving Shopify, PDP/PLP optimization, and conversion improvements.

• Process Clarity: Clearly outline your design methodology, research, ideation, prototyping, and testing phases.

• Quantifiable Results: For each case study, present concrete metrics (e.g., % increase in conversion rate, reduction in bounce rate, improvement in task completion time) and explain how your design directly contributed to these outcomes.

• Implementation Insight: Demonstrate your understanding of how designs are implemented, especially within Shopify, including any HTML/CSS/Liquid experience. Highlight collaboration with development and operations.

• Design System: If you have experience building or contributing to a design system, showcase its components and how it streamlined design and development.

Challenge Preparation:

• Familiarize yourself with common e-commerce UX/UI patterns and best practices for mobile-first design.

• Study Voucler's current e-commerce site (if publicly available) and identify areas for potential improvement in UX, UI, and CRO.

• Be prepared to discuss your approach to A/B testing, data analysis (GA4, Hotjar), and how you derive actionable insights from user behavior.

• Practice articulating your design decisions and their business rationale concisely and persuasively.

📝 Enhancement Note: The interview process is likely to be rigorous, with a strong emphasis on a portfolio that demonstrates practical e-commerce experience and operational impact. Candidates should be ready to discuss their hands-on implementation skills and data-driven optimization strategies.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and managing the design system. Proficiency in advanced features like auto-layout and component variants is expected.

• Shopify: Deep understanding and hands-on experience with the Shopify platform, including theme customization, sections, blocks, and content management.

• HTML/CSS: Foundational knowledge for UI adjustments and implementation within Shopify themes.

• JavaScript (Basic): Beneficial for minor interactive elements or theme enhancements.

Analytics & Reporting:

• Google Analytics 4 (GA4): For tracking user behavior, conversion funnels, and performance metrics.

• Hotjar (or similar): For heatmaps, session recordings, and user feedback to understand user interaction.

CRM & Automation:

• While not explicitly mentioned, familiarity with CRM systems (e.g., Salesforce, HubSpot) and marketing automation tools could be beneficial for understanding customer journeys and campaign integration.

📝 Enhancement Note: Proficiency in Figma and Shopify is non-negotiable. The ability to implement basic UI changes with HTML/CSS is a significant advantage, bridging the gap between design and technical execution, which is critical for this operations-centric design role.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decision Making: Relying on analytics and A/B testing to inform design choices and validate hypotheses, ensuring a focus on measurable outcomes.

• Efficiency & Speed: Operating in a fast-paced environment requires quick iteration, rapid execution, and a proactive approach to problem-solving.

• Customer-Centricity: Designing with the end-user in mind, ensuring a seamless, intuitive, and premium experience across all digital touchpoints.

• Collaboration & Communication: Working effectively with cross-functional teams (Tech, Ops, Marketing) to achieve shared goals and ensure alignment.

• Ownership & Autonomy: Taking responsibility for projects from conception to completion, with the freedom to propose and implement innovative solutions.

Collaboration Style:

• Cross-functional Integration: Actively engaging with marketing, technology, and operations teams to align design efforts with business objectives and operational capabilities.

• Agile Workflow: Participating in agile ceremonies and embracing iterative design and development processes.

• Feedback Exchange: Open to receiving and providing constructive feedback to foster continuous improvement and learning within the team.

• Knowledge Sharing: Contributing to the team's collective knowledge, particularly regarding e-commerce best practices, design trends, and platform capabilities.

📝 Enhancement Note: The values emphasize a blend of design excellence and operational pragmatism, crucial for a role that bridges creative output with commercial results and technical implementation.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Aesthetics with Technical Constraints: Ensuring premium brand consistency while adhering to Shopify's limitations and implementation realities.

• Rapid Iteration in a Fast-Paced Environment: Managing multiple projects and priorities simultaneously, requiring strong time management and organizational skills.

• Data Interpretation & Action: Translating analytics and A/B test results into actionable design improvements that drive conversion and user satisfaction.

• Cross-Departmental Alignment: Effectively communicating design rationale and operational needs to diverse stakeholders with potentially different priorities.

Learning & Development Opportunities:

• E-commerce Specialization: Deep dive into the nuances of online retail UX/UI, conversion optimization, and platform-specific best practices.

• Technical Skill Enhancement: Opportunity to gain deeper proficiency in front-end development (HTML, CSS, Liquid) and advanced Shopify functionalities.

• CRO Expertise: Develop advanced skills in A/B testing methodologies, analytics interpretation, and user research techniques.

• AI Integration: Explore and implement AI tools to enhance design productivity and user experience.

• Omnichannel Strategy: Contribute to and learn from the development of an integrated omnichannel customer journey.

📝 Enhancement Note: This role presents a unique opportunity for growth by tackling complex e-commerce challenges and developing a versatile skill set that combines design, technical implementation, and operational strategy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you significantly improved the conversion rate of an e-commerce product page. What was your process, and what were the results?" (Focus on CRO methodology, data, and impact).

• "How would you approach designing a new feature for our Shopify store that needs to integrate with our inventory management system?" (Focus on cross-functional collaboration with operations/tech and understanding of data flow).

Company & Culture Questions:

• "What do you know about Voucler and our brand positioning in the premium retail space?" (Research the company's mission, values, and product offerings).

• "How do you handle conflicting feedback from different stakeholders (e.g., Marketing vs. Operations) on a design project?" (Demonstrate communication, negotiation, and problem-solving skills).

Portfolio Presentation Strategy:

• Structure: Organize your presentation around 2-3 key e-commerce case studies that best highlight your Shopify, CRO, and UX/UI skills.

• Narrative: Tell a compelling story for each project: the problem, your approach, the solution, and the measurable results.

• Visuals: Use high-quality mockups, prototypes, and before/after comparisons. Clearly show the implemented design within the Shopify context.

• Data Emphasis: For each case study, dedicate a slide or section to the data and metrics that demonstrate the impact of your work. Explain how you tracked and analyzed these metrics.

• Operational Context: Be ready to discuss how your design considerations factored in operational aspects like stock availability, shipping, and returns.

📝 Enhancement Note: Interviewers will be looking for a designer who is not only creative but also strategic, data-driven, and capable of hands-on implementation within an e-commerce operational framework.

📌 Application Steps

To apply for this operations-focused UX/UI Designer position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Highlight your experience with Shopify, e-commerce, CRO, Figma, and any relevant technical skills (HTML/CSS). Quantify your achievements with specific metrics.

• Curate Your Portfolio: Ensure your portfolio prominently features e-commerce case studies, especially those demonstrating Shopify implementation and conversion rate improvements. Clearly articulate your design process and the quantifiable business impact.

• Prepare for Case Studies: Anticipate design challenges or scenario-based questions that test your problem-solving skills, CRO strategies, and understanding of e-commerce operations.

• Research Voucler: Familiarize yourself with Voucler's brand, products, and current digital presence to articulate how your skills align with their business goals and premium positioning.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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