UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer
Company: Trinny London
Location: London, England, United Kingdom
Job Type: Full-time
Category: UX/UI Design
Date Posted: 2025-10-09
Experience Level: Mid-Level (2-5 years)
Remote Status: Hybrid

🚀 Role Summary

• Design intuitive and engaging user interfaces for web applications, prioritizing usability, accessibility, and visual appeal to enhance the customer and internal user experience.
• Collaborate cross-functionally with marketing, product, and development teams to ensure design consistency and alignment with business objectives and brand identity.
• Support user research initiatives, incorporating feedback and testing results into iterative design improvements for both customer-facing platforms and internal tools.
• Translate complex business requirements and user needs into clear user flows, wireframes, prototypes, and high-fidelity mock-ups, advocating for user-centered design principles throughout the product lifecycle.

📝 Enhancement Note: This role is specifically for a hybrid UX/UI Designer at Trinny London, a fast-growing beauty brand. The position emphasizes both customer-facing design and internal tool optimization, requiring a blend of creative UI skills and a strong understanding of user research and agile development processes. The hybrid nature suggests a balance between in-office collaboration and remote flexibility.

📈 Primary Responsibilities

• Develop intuitive and engaging user interfaces for web applications, focusing on usability, accessibility, and visual appeal, ensuring a cohesive and delightful user experience.
• Collaborate closely with the Junior UX Researcher to integrate user feedback and testing outcomes into design iterations, driving continuous improvement of internal tools and platforms.
• Conduct user testing sessions and gather qualitative and quantitative feedback to inform design decisions and enhance the user experience of Trinny London's digital assets.
• Translate user research findings and business requirements into comprehensive user flows, wireframes, interactive prototypes, and high-fidelity mock-ups for various digital platforms.
• Champion user-centered design principles across the organization, advocating for the needs and perspectives of internal customers and end-users.
• Design and maintain reusable UI components that contribute to the overall consistency and efficiency of the company's design system.
• Partner with marketing and product teams to ensure design alignment with brand guidelines, business goals, and strategic initiatives.
• Assist in the delivery of strategic UX/UI projects, meticulously managing deadlines and ensuring design objectives are met effectively.
• Work closely with developers throughout the design and development lifecycle, ensuring seamless implementation and technical feasibility of design solutions.
• Stay informed about the latest UX/UI trends, best practices, and emerging technologies, actively seeking opportunities to enhance design systems and processes.
• Maintain an agile and adaptable approach to design requests, responding effectively to evolving project requirements and priorities.
• Mentor junior members of the UX/UI team, sharing knowledge and expertise to foster a culture of learning and continuous improvement.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on collaborative design, user advocacy, and iterative improvement, particularly concerning internal tools. The mentorship aspect suggests an expectation of leadership potential or experience in guiding less experienced designers.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Graphic Design, Human-Computer Interaction (HCI), Interaction Design, or a related field.

Experience:

• 2-5 years of professional experience in UX/UI design, with a proven track record of delivering user-centered digital solutions.
• Experience working within an agile development environment, demonstrating an ability to collaborate effectively with cross-functional teams including developers, product managers, and researchers.

Required Skills:

• Compelling Portfolio: A strong portfolio showcasing expertise in designing intuitive and visually captivating user interfaces for web platforms, with a clear demonstration of visual hierarchy, layout, and color theory.
• User-Centered Design: Solid understanding of user-centered design principles and methodologies, including user research, information architecture, interaction design, and visual aesthetics.
• Design Tools Proficiency: Expertise in industry-standard design tools such as Figma.
• Agile Development: Experience working within agile development frameworks, collaborating closely with developers and stakeholders to deliver iterative design solutions.
• Attention to Detail: A keen eye for detail, ensuring consistency and high-quality output across all design deliverables.
• Communication & Teamwork: Excellent communication and interpersonal skills, with the ability to articulate design choices and rationale effectively to both technical and non-technical audiences.
• Problem-Solving: A passion for solving complex user experience challenges and translating them into elegant design solutions.

Preferred Skills:

• Accessibility Standards: Awareness of accessible design standards (e.g., WCAG) and practical experience in incorporating them into designs.
• Adobe Creative Suite: Proficiency in Adobe Creative Suite software (e.g., Photoshop, Illustrator) is a plus.
• Luxury Beauty/Fashion Industry: Previous experience working within the luxury beauty and/or fashion industry.
• Design Systems: Experience in developing and maintaining design systems.

📝 Enhancement Note: The emphasis on a compelling portfolio that showcases specific design principles and the requirement for Figma proficiency are critical. The preferred skills indicate a desire for candidates who can hit the ground running with established design practices and potentially bring industry-specific knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase at least 2-3 detailed case studies demonstrating your process from problem identification to solution implementation, highlighting your role and contributions.
• User-Centricity: Clearly articulate how user research and feedback informed your design decisions and led to improved user experiences.
• Visual Design & UI: Present high-fidelity mock-ups and interactive prototypes that exemplify strong visual design principles, layout, and attention to detail.
• Process & Iteration: Illustrate your design process, including wireframing, user flows, and iterative improvements based on testing or stakeholder feedback.
• Tool Proficiency: Demonstrate practical application of design tools like Figma, showcasing complex features or efficient workflows used.

Process Documentation:

• Evidence of documenting design processes, user flows, and UI component specifications to ensure consistency and facilitate handoff to development.
• Examples of how you've contributed to or utilized a design system to maintain brand consistency and development efficiency.
• Documentation of user testing methodologies and how findings were translated into actionable design changes.

📝 Enhancement Note: Candidates are expected to present a portfolio that not only showcases visual design skills but also demonstrates a structured, user-centric design process and an understanding of iterative development within an agile framework.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a mid-level UX/UI Designer with 2-5 years of experience in London, the estimated salary range for this role is between £45,000 and £65,000 per annum. This estimate considers the company's likely investment in talent for a growing beauty brand and the competitive London market for design professionals.

Benefits:

• Hybrid and Flexible Working: Offers a balance between office collaboration and remote work flexibility.
• Generous Holiday Allowance: 25 days of annual leave, supplemented by spontaneous Wellbeing Days and early finish options (Early Finish Fridays, Summer Fridays).
• Welcome Package: Trinny London Starter Stack and branded swag to help new team members feel integrated.
• Beauty Wallet: An annual product allowance of £500 to explore and enjoy Trinny London's product range.
• Company Discount: Significant discounts on Trinny London products for employees, friends, and family.
• Health & Wellbeing: Comprehensive Vitality health scheme, Employee Assistance Program (EAP), and Medicash (covering dental, optical, and audiological care).
• Personal Development: An annual budget dedicated to personal training and development, supporting continuous learning and skill enhancement.
• Family Support: Enhanced family-friendly policies and packages.
• Pension Scheme: A contributory pension scheme to support long-term financial planning.
• Cycle to Work Scheme: Encourages sustainable commuting with tax benefits.
• Social Events: Regular "T-Parties" and office socials, including summer and festive celebrations.
• Recognition Program: Rewards and recognition for length of service with gifts, vouchers, and additional annual leave.

Working Hours:

• Standard full-time hours, with an emphasis on hybrid and flexible working arrangements. Core working hours are expected to facilitate team collaboration, with potential for flexibility around start and end times.

📝 Enhancement Note: The salary range is an estimation based on common market rates for this role and location. The benefits package is extensive, reflecting a company that invests in employee wellbeing, professional development, and brand engagement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Luxury Beauty & Skincare E-commerce. Trinny London is a rapidly growing direct-to-consumer brand disrupting the beauty industry with innovative products and a strong digital presence. Company Size: Trinny London has experienced significant growth since its founding in 2017, likely employing between 50-250 individuals, indicating a dynamic and evolving environment where individual contributions can have a substantial impact. Founded: 2017. Founded by Trinny Woodall, the company has rapidly scaled, demonstrating a strong entrepreneurial spirit and a focus on innovation and customer engagement.

Team Structure:

• The UX/UI team is structured with a Head of UX/UI overseeing the function. This role reports directly to the Head and will collaborate closely with a Junior UX Researcher.
• Cross-functional collaboration is a core tenet, involving regular interaction with marketing, product management, and development teams to ensure cohesive product development and brand consistency.
• The company culture emphasizes innovation, passion, and collaboration, with a "wear yellow together" ethos symbolizing unity and shared purpose.

Methodology:

• Data-Driven Design: Decisions are informed by user research, testing results, and business requirements, fostering a data-driven approach to design.
• Agile Development: The company operates within an agile framework, meaning design processes are iterative, adaptable, and focused on continuous improvement.
• User-Centricity: A strong emphasis on understanding and advocating for the end-user, ensuring that design solutions meet their needs and enhance their experience.

Company Website: https://www.trinnylondon.com/

📝 Enhancement Note: Trinny London is portrayed as an innovative, fast-paced, and collaborative beauty brand. The culture values passion, smart intent, and teamwork, suggesting an environment where designers can have a tangible impact and work closely with diverse teams.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level, suitable for a UX/UI Designer with 2-5 years of experience. It involves hands-on design work, collaboration, and contributing to strategic projects, with opportunities for mentorship. Reporting Structure: The UX/UI Designer reports to the Head of UX/UI, indicating a clear line of management and access to senior leadership within the design function. Collaboration extends across various departments, including product, marketing, and development. Operations Impact: The UX/UI Designer will directly influence the usability and appeal of Trinny London's digital platforms, impacting customer acquisition, retention, and internal operational efficiency. Their work will contribute to the brand's overall digital strategy and customer engagement.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI design, such as interaction design, user research methodologies, or design system development.
• Leadership Development: Potential to grow into a senior design role, taking on more complex projects and mentoring junior team members.
• Cross-Functional Exposure: Gain valuable experience working with diverse teams, understanding different facets of a fast-growing e-commerce business.
• Industry Advancement: Continuous learning and development budget allows for attending industry conferences, workshops, and pursuing certifications relevant to UX/UI and the beauty sector.

📝 Enhancement Note: The role offers a solid foundation for career growth within UX/UI design, particularly within a rapidly expanding e-commerce environment. The emphasis on learning and mentorship provides clear pathways for professional development.

🌐 Work Environment

Office Type: Hybrid working model, combining in-office collaboration with remote flexibility. This setup aims to foster team cohesion and focused work. Office Location(s): London, England, United Kingdom. Specific office details and accessibility information would be provided during the interview process.

Workspace Context:

• Collaborative Environment: The office space is designed to encourage interaction and collaboration among teams, facilitating brainstorming sessions and cross-functional project work.
• Tools and Technology: Access to industry-standard design tools (Figma) and potentially other relevant software and hardware to support design tasks.
• Team Interaction: Opportunities for regular interaction with the UX/UI team, product managers, developers, and other key stakeholders within the company.

Work Schedule:

• Full-time position with hybrid and flexible working arrangements. Core working hours are in place to ensure team availability for collaboration, with potential flexibility for personal needs.

📝 Enhancement Note: The hybrid model is a key aspect of the work environment, suggesting a modern approach to workplace flexibility that balances in-person collaboration with individual autonomy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess your qualifications and alignment with the role requirements.
• Portfolio Presentation: A dedicated session where you will present your portfolio, discussing your design process, key projects, and contributions. Be prepared to articulate your rationale and problem-solving approach.
• Technical/Skills Assessment: This might involve a design challenge, a whiteboard exercise, or a discussion of specific design tools and methodologies to gauge practical skills.
• Cross-Functional Interviews: Meetings with key stakeholders from product, marketing, and development teams to assess your collaboration style and ability to work effectively across departments.
• Final Interview: A discussion with the Head of UX/UI or a senior leader to evaluate cultural fit, career aspirations, and overall suitability for the role and company.

Portfolio Review Tips:

• Curate Selectively: Choose projects that best represent your skills, process, and impact, focusing on those relevant to e-commerce, web applications, and user-centered design.
• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the quantifiable outcomes or learnings.
• Highlight Process: Don't just show final designs; explain your research, ideation, iteration, and testing phases. Demonstrate how you arrived at your solutions.
• Quantify Impact: Where possible, include metrics or data that demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, positive user feedback).
• Be Prepared for Figma: Since Figma is a required tool, be ready to discuss your experience with it in detail and potentially demonstrate features or workflows.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the brief, the target audience, and the business objectives.
• Focus on Process: Even in a timed challenge, demonstrate your thought process. Document your assumptions, research approach (even if brief), and design rationale.
• Prioritize and Scope: For complex challenges, show your ability to prioritize features and scope your solution effectively within the given constraints.
• Communicate Clearly: Present your solution concisely, highlighting key decisions and how they align with the project goals.

📝 Enhancement Note: The interview process is designed to thoroughly assess both technical design skills and the ability to integrate into a collaborative, fast-paced environment. A strong portfolio presentation is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, and high-fidelity interface design. Expect detailed questions about your proficiency and experience with its advanced features.
• Adobe Creative Suite: While not primary, proficiency in tools like Photoshop and Illustrator is a plus for image editing, asset creation, and other graphic design tasks.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Amplitude, or similar platforms to understand user behavior, track key metrics, and inform design decisions.
• A/B Testing Tools: Experience with tools that facilitate A/B testing of design variations to optimize user experience and conversion rates.

CRM & Automation:

• CRM Systems (e.g., Salesforce): While not a core design tool, understanding how design impacts user journeys within CRM systems can be beneficial, especially for internal tools.
• Project Management Tools (e.g., Jira, Asana): Experience working with these tools for task tracking, sprint planning, and collaboration within an agile framework.

📝 Enhancement Note: Proficiency in Figma is non-negotiable for this role. Familiarity with analytics and project management tools will demonstrate an understanding of the broader product development lifecycle and data-informed design practices.

👥 Team Culture & Values

Operations Values:

• Fearless Passion: A drive to push boundaries, innovate, and approach challenges with enthusiasm and a commitment to excellence in design.
• Smart Intent: Making considered decisions, approaching work strategically, and ensuring that design efforts are aligned with business objectives and user needs.
• Wear Yellow Together: A strong emphasis on collaboration, mutual support, and celebrating wins as a unified team, fostering an inclusive and positive work environment.
• Continuous Improvement: A commitment to learning, iterating, and always seeking ways to enhance user experiences and design processes.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to work seamlessly with product managers, developers, marketers, and researchers, fostering open communication and shared understanding.
• Feedback Exchange: An environment where constructive feedback is welcomed and actively sought to refine designs and improve team processes.
• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across the team and wider organization to elevate collective expertise.

📝 Enhancement Note: The company culture strongly emphasizes passion, strategic thinking, and a highly collaborative, supportive team dynamic. Candidates should demonstrate these values in their approach to design and teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively advocating for user experience while aligning with aggressive business objectives and tight deadlines in a fast-paced environment.
• Designing for Internal Tools: Creating intuitive and efficient interfaces for internal platforms that may have less glamorous user bases but are critical for operational success.
• Maintaining Design Consistency: Ensuring a cohesive brand experience across various digital touchpoints and evolving product features, especially within a growing company.
• Adapting to Evolving Trends: Staying current with rapid changes in UX/UI design best practices, tools, and technologies while applying them effectively to Trinny London's specific context.

Learning & Development Opportunities:

• Specialized Training: Access to an annual personal training and development budget to pursue courses, workshops, or certifications in advanced UX/UI techniques, e-commerce design, or related fields.
• Industry Exposure: Opportunities to attend relevant industry conferences or webinars, keeping abreast of the latest trends and networking with peers.
• Mentorship and Peer Learning: Learning from the Head of UX/UI and senior team members, as well as having the opportunity to mentor junior designers, solidifying knowledge and leadership skills.

📝 Enhancement Note: This role offers significant opportunities for growth by tackling complex design challenges within a dynamic e-commerce environment, supported by a strong commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your negotiation, compromise, and user advocacy skills.)
• "How do you ensure your designs are accessible to all users, and what specific considerations do you take for web applications?" (Prepare to discuss WCAG guidelines and practical implementation.)
• "Walk me through a complex UI design you created for a web platform. What was the problem, your process, the tools you used, and the impact of your solution?" (Be ready to present a detailed case study from your portfolio.)

Company & Culture Questions:

• "What excites you about Trinny London as a brand, and how do you see your UX/UI skills contributing to our mission?" (Research the brand's values, products, and recent initiatives.)
• "Describe your ideal team collaboration style. How do you give and receive feedback effectively?" (Align your answer with Trinny London's "Wear Yellow Together" and collaborative values.)
• "How do you measure the success of your designs, and what metrics do you typically track for web applications?" (Be prepared to discuss conversion rates, engagement metrics, task completion times, etc.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the user research, design process (wireframes, prototypes), key decisions, challenges, and final outcomes/learnings.
• Highlight Figma Usage: Be ready to discuss specific features or workflows you utilized in Figma that were critical to your project's success.
• Show, Don't Just Tell: Use visuals effectively. Demonstrate interactive prototypes if possible and explain your design choices with clear rationale.
• Quantify Impact: Whenever possible, present data or metrics that illustrate the positive impact of your design solutions.
• Be Ready for Questions: Anticipate questions about your design choices, alternative solutions, and how you would approach similar challenges in the future.

📝 Enhancement Note: Thorough preparation, including a well-structured portfolio presentation and thoughtful answers to strategy and culture questions, will be key to success in the interview process.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided application link on Workable.
• Tailor Your Resume: Highlight experience and skills directly relevant to UX/UI design, web applications, Figma proficiency, user research, and agile environments. Use keywords from the job description.
• Refine Your Portfolio: Ensure your portfolio is up-to-date, showcases your strongest web design projects, clearly details your process, and includes at least one case study demonstrating user-centric problem-solving.
• Prepare Your Presentation: Practice discussing your portfolio projects, focusing on your role, process, challenges, and quantifiable outcomes. Be ready to articulate your design rationale clearly and concisely.
• Research Trinny London: Understand the brand's mission, values, target audience, and recent initiatives to demonstrate genuine interest and cultural fit during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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