UX/UI Designer at Sharesource Australia

📍 Job Overview

Job Title: UX/UI Designer Company: Sharesource Australia Location: Makati, Metro Manila, Philippines Job Type: Full-Time Category: Design Operations / GTM Operations (Design Strategy) Date Posted: August 8, 2025 Experience Level: Mid-Senior Level (2-5 Years Experience) Remote Status: Fully Remote (Philippines-based)

🚀 Role Summary

Drive end-to-end design projects from client brief to final delivery, encompassing user flows, wireframing, and high-fidelity prototyping.
Collaborate directly with clients and stakeholders to define requirements, articulate design decisions, and ensure successful implementation by development teams.
Act as a key liaison between clients and internal teams, managing communication and ensuring projects are delivered on time, within scope, and to client satisfaction.
Focus on creating user-centered designs for consumer-facing websites and applications, ensuring a seamless and intuitive user experience across all devices.
Contribute to the continuous improvement of design processes and methodologies within the organization, fostering innovation and efficiency.

📝 Enhancement Note: While the title is UX/UI Designer, the emphasis on leading projects from concept to completion, managing client briefs, and guiding developers positions this role as having significant GTM (Go-To-Market) and operational responsibilities within the design function. The role requires a blend of creative design skills and project management/client-facing operational execution, aligning it with a "Design Operations" or "GTM Operations" lens focused on design strategy and delivery.

📈 Primary Responsibilities

Lead the conceptualization and execution of user experience (UX) and user interface (UI) design for a diverse range of client projects, from initial client briefs through to final delivery.
Develop comprehensive user flows, wireframes, and both low and high-fidelity prototypes for desktop, tablet, and mobile platforms, ensuring a cohesive and intuitive user journey.
Conduct detailed analysis of client requirements and specifications to translate business needs into effective and visually appealing design solutions.
Engage in proactive and informed UX discussions with clients and stakeholders, confidently articulating and justifying design decisions and rationale.
Manage the iterative feedback process, incorporating client and stakeholder input effectively to refine and enhance designs.
Collaborate closely with front-end development teams for seamless design handovers, providing clear specifications and conducting thorough testing of completed products to ensure design integrity.
Lead "work in progress" meetings with clients, presenting design iterations, implemented feedback, and providing instructional sessions on design elements or functionalities.
Cultivate strong, trust-based working relationships with clients and stakeholders to ensure alignment and successful project outcomes.
Champion accessibility standards and inclusive design principles throughout the design process, ensuring all outputs are usable by a wide audience.
Propose and implement innovative ideas and process improvements within the design function to enhance efficiency and design quality.

📝 Enhancement Note: The responsibilities clearly indicate a project leadership and client-facing component, common in operations roles that manage service delivery. The focus on "dissecting client briefs," "specifying design solutions," and "leading 'work in progress' meetings" highlights the operational execution of design services.

🎓 Skills & Qualifications

Education:

While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Graphic Design, or a related field, or equivalent practical experience, is highly regarded.

Experience:

Minimum of 4 years of professional experience in UI design.
At least 1 year of experience specifically leading design projects from initiation through to completion, demonstrating project ownership and client management capabilities.
Proven track record of successfully delivering consumer-facing websites and applications.
Experience working with remote teams across different time zones is a significant advantage.

Required Skills:

Expert-level proficiency in Figma: This includes advanced skills in preparing designs for developer handover and creating interactive prototypes to effectively communicate design concepts to clients.
User Flow & Wireframing: Ability to map out complex user journeys and create clear, functional wireframes.
Prototyping: Skill in developing interactive prototypes (low and high fidelity) to visualize and test design concepts.
Responsive Design: Expertise in creating designs that adapt seamlessly and perform optimally across various devices including mobile, tablet, and desktop.
Client Communication & Presentation: Strong ability to articulate design decisions, justify choices, and present work confidently to clients and stakeholders.
Time Management & Organization: Excellent skills in managing multiple projects, prioritizing tasks, and meeting deadlines in a fast-paced environment.
Collaboration: Proven ability to work effectively with cross-functional teams, including developers, product managers, and other designers.
Problem-Solving: Aptitude for identifying design challenges and developing creative, efficient solutions.

Preferred Skills:

Accessibility Standards & Inclusive Design: Good understanding and practical application of WCAG guidelines and inclusive design principles.
HubSpot CMS Familiarity: Experience designing within or working with HubSpot CMS, including templates or themes.
HTML/CSS: Basic familiarity with HTML/CSS for understanding front-end development and potential template customization.
Creativity & Innovation: A proactive approach to suggesting new ideas and improving existing processes.
Passion for Design: A demonstrable enthusiasm for design and a commitment to staying current with industry trends.

📝 Enhancement Note: The emphasis on specific tools like Figma, coupled with the requirement for project leadership and client communication, suggests a need for candidates who can operate with a degree of autonomy and manage design deliverables as operational outputs, rather than purely creative contributions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Project Case Studies: A well-curated portfolio showcasing 2-3 comprehensive case studies that detail the entire design process from problem identification to solution implementation. Each case study should highlight your specific role and contributions.
Process Walkthroughs: Demonstrations of your design process, including user research methodologies, wireframing, prototyping, and user testing. Clearly articulate the problem statement, your approach, and the rationale behind key design decisions.
Figma Proficiency Showcase: Specific examples within your portfolio demonstrating expert-level Figma skills, such as complex component systems, interactive prototypes, and developer-ready design handoffs.
Outcome-Oriented Results: Quantifiable results or clear qualitative improvements achieved through your design solutions (e.g., improved user engagement, conversion rates, task completion times, client satisfaction).

Process Documentation:

Evidence of creating or adhering to design process documentation, workflow diagrams, or style guides that ensure consistency and efficiency in design delivery.
Examples of how you have contributed to the optimization of design workflows, perhaps through automation within Figma or improved collaboration protocols with development teams.
Documentation of how you measure the success of your designs post-launch, focusing on user feedback and performance metrics.

📝 Enhancement Note: For a role with operational responsibilities in design delivery, a portfolio that demonstrates not just creative output but also process management, efficiency, and client-focused results is crucial. This aligns with the expectations of a "Design Operations" function.

💵 Compensation & Benefits

Salary Range:

Estimated Range: PHP 70,000 - PHP 120,000 per month (approximately USD 1,200 - USD 2,000 per month).
Methodology: This estimate is based on industry salary benchmarks for experienced UX/UI Designers in the Philippines, considering the required 4+ years of experience and 1 year of project leadership. It factors in the remote nature of the role and the competitive benefits offered by Sharesource, which often command a premium. Local cost of living and market demand for specialized design skills in the Philippines were also considered.

Benefits:

Competitive Salary: A salary package that reflects your skills and experience.
Professional Development: Access to resources and opportunities for continuous learning and skill enhancement.
Collaborative Client Partnerships: Engage with innovative clients and contribute to impactful projects.
Fun, Inclusive Work Environment: Be part of a supportive and diverse team culture.
Leadership Opportunities: Potential to take on leadership roles and mentor junior designers.
Global Client Exposure: Work with a diverse international client base, broadening your experience.
Monthly Coaching & Training: Regular sessions focused on career growth and skill development.
Remote Work Flexibility: The ability to work from home, offering a healthy work-life balance.
Flexible Hybrid Model: While primarily remote, flexibility is offered to support personal commitments.
Social Impact Activities: Opportunities to contribute to the company's social impact mission.
Work-Life Balance: Emphasis on achieving a sustainable balance between professional and personal life.
Comprehensive HMO Coverage: Health insurance for yourself and one dependent (employment type dependent).

Working Hours:

Standard full-time hours, typically around 40 hours per week. The company emphasizes flexibility to support personal commitments, suggesting a focus on output and results rather than strict adherence to a 9-to-5 schedule, which is common in remote operations roles.

📝 Enhancement Note: The salary estimate is a critical piece of information for operations professionals evaluating opportunities. Providing a researched range with a clear methodology adds significant value and transparency. The benefits listed also point to a company that invests in its people, a common characteristic of well-run operations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Human Resources / Staffing / Recruitment Solutions, with a strong focus on social impact and BCorp principles. Company Size: While not explicitly stated, the description implies a growing organization with the capacity to manage a significant number of clients and employees across different regions. The mention of "scaling teams" suggests a dynamic and expanding company. Founded: Sharesource's founding date is not provided, but its focus on BCorp certification and democratizing opportunities suggests a mission-driven organization established with a purpose beyond profit.

Team Structure:

Design Team: You will work autonomously or in collaboration with the Head of UX & Design, indicating a relatively lean but potentially high-impact design function.
Reporting Structure: You will report to or collaborate closely with the Head of UX & Design, who likely oversees the strategic direction and quality of design outputs.
Cross-functional Collaboration: Close collaboration is expected with front-end development teams, client managers, and potentially product managers, requiring strong communication and integration skills.

Methodology:

Data-Driven Design: The emphasis on understanding client briefs, dissecting requirements, and measuring outcomes suggests a data-informed approach to design.
Client-Centric Workflow: The process involves direct client interaction, feedback loops, and presentations, highlighting a client-centric operational model.
Agile Design Practices: The iterative feedback, collaboration with development, and project leadership imply an agile or iterative approach to design delivery.

Company Website: https://www.sharesource.com.au/

📝 Enhancement Note: Understanding the company's mission (BCorp, social impact) and its operational model (client-centric, collaborative) is key for operations professionals who often thrive in environments with clear purpose and structured workflows.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior level designer with project leadership responsibilities. It offers a pathway beyond pure execution, involving client management, strategy articulation, and process improvement, which are hallmarks of operational growth.

Reporting Structure: You will likely report to the Head of UX & Design. This provides direct mentorship and exposure to high-level design strategy and management. The structure allows for clear guidance and feedback, essential for professional development.

Operations Impact: As a UX/UI Designer leading projects, your impact will be directly tied to client satisfaction, project success rates, and the quality of digital products delivered. Your work will influence client perception, user engagement, and ultimately, the client's business objectives. This role allows you to operationalize design excellence.

Growth Opportunities:

Leadership Development: The opportunity to lead projects from concept to completion provides a strong foundation for future leadership roles within design or operations.
Skill Specialization: Deepen expertise in Figma, accessibility, and client management through hands-on experience.
Global Client Exposure: Working with international clients offers a broad perspective and enhances your adaptability and cross-cultural communication skills.
Process Improvement: Contribute to refining the design delivery process, potentially moving into a more dedicated Design Operations role over time.
Mentorship: Receive monthly coaching and training, fostering continuous learning and career advancement.

📝 Enhancement Note: For operations professionals, understanding how a role contributes to the broader business objectives and offers a clear path for advancement is paramount. This role offers a blend of creative responsibility and operational oversight, leading to growth in project management and strategic design thinking.

🌐 Work Environment

Office Type: Primarily a remote work environment. However, the requirement for local residency in the Philippines suggests the possibility of occasional in-person interactions for team events, client meetings, or equipment handover, implying a flexible hybrid model is supported.

Office Location(s): While the role is remote, the requirement to be based in the Philippines (Makati, Metro Manila) is for legal compliance and potential localized activities.

Workspace Context:

Remote Collaboration: Expect to utilize digital collaboration tools and platforms for seamless communication and project management with both clients and internal teams.
Tooling: Access to industry-standard design tools (Figma) and communication platforms will be essential.
Team Interaction: Opportunities for connection and collaboration exist through virtual meetings, team events, and potentially occasional localized gatherings.

Work Schedule:

Full-time commitment (approx. 40 hours/week) with an emphasis on flexibility. This allows individuals to manage their schedules to balance personal commitments with project delivery, a common characteristic of effective operations teams that prioritize results.

📝 Enhancement Note: The remote nature combined with local residency requirements is a specific operational detail that candidates must understand. The emphasis on flexibility highlights a trust-based work culture, common in modern operations roles focused on outcomes.

📄 Application & Portfolio Review Process

Interview Process:

Initial Interview: A screening interview to assess your basic qualifications, experience, and cultural fit. Be prepared to discuss your career trajectory and motivations.
Culture Interview: An interview focused on understanding your alignment with Sharesource's core values (social impact, proactivity, value creation, fairness, fun/passion).
Client Interviews (1-2): Direct interviews with the client partner to assess your design skills, project leadership capabilities, and ability to meet their specific needs. This may involve a portfolio review and discussion of past projects.
Possible Assessment: You may be asked to complete a design task or assessment, either independently or as part of an interview, to evaluate your practical skills.

Portfolio Review Tips:

Storytelling: Structure your case studies as compelling narratives. Clearly articulate the problem, your strategic approach, the design solutions you implemented, and the resulting impact.
Highlight Your Role: Be specific about your contributions, especially in projects involving multiple team members. Use "I" statements for your direct actions.
Showcase Figma Mastery: Demonstrate advanced Figma techniques and outputs that are relevant to developer handoff and client presentations.
Quantify Impact: Wherever possible, include metrics or data that demonstrate the success of your designs. If direct metrics are unavailable, explain the qualitative improvements achieved.
Practice Your Presentation: Rehearse walking through your portfolio, especially the key case studies, to ensure a smooth and confident delivery.

Challenge Preparation:

Design Thinking: Be prepared to discuss your approach to problem-solving using design thinking principles.
Client Scenarios: Anticipate questions about how you would handle challenging client feedback or manage conflicting stakeholder requirements.
Process Improvement: Think about how you would identify and address inefficiencies in a design workflow.

📝 Enhancement Note: The detailed interview process and specific portfolio review advice are crucial for operations candidates. Understanding the stages and what to prepare for allows for a more strategic application and interview approach, mirroring how operations professionals prepare for project reviews or client engagements.

🛠 Tools & Technology Stack

Primary Tools:

Figma: Essential for wireframing, UI design, prototyping, and design handoffs. Mastery is a key requirement, including advanced features for collaboration and developer readiness.
Other Prototyping Tools: Familiarity with tools like Adobe XD, Sketch, or InVision may be beneficial, though Figma is the stated primary tool.

Analytics & Reporting:

HubSpot CMS: Familiarity with HubSpot CMS for designing and working with templates or themes is preferred. This implies an understanding of how designs integrate with marketing automation and content management systems.
Analytics Platforms (e.g., Google Analytics): While not explicitly mentioned, an understanding of how to interpret user behavior data from analytics platforms to inform design decisions is a valuable asset.

CRM & Automation:

HubSpot: Given the mention of HubSpot CMS, familiarity with the broader HubSpot ecosystem for CRM and marketing automation could be advantageous for understanding client workflows.

📝 Enhancement Note: Identifying the core technology stack is critical for operations roles. Proficiency in specific tools like Figma and familiarity with platforms like HubSpot CMS directly impact a candidate's ability to perform the operational duties of design delivery and client integration.

👥 Team Culture & Values

Operations Values:

Make a Social Impact: This value is central to Sharesource. As a designer, you'll contribute by creating user experiences that empower individuals and businesses, aligning your creative work with a purpose-driven mission.
Be Proactive: Embrace a mindset of continuous improvement, taking initiative in suggesting new ideas, identifying design process enhancements, and driving projects forward independently.
Create Value: Focus on delivering measurable value for clients through effective, user-centered design solutions that meet business objectives and enhance user satisfaction.
Be Fair, Open, and Honest: Maintain transparency in client interactions, foster inclusivity in design, and communicate openly with team members and stakeholders.
Add Fun, Passion, and Love: Bring enthusiasm and a positive attitude to your work, contributing to a vibrant and engaging team environment.

Collaboration Style:

Cross-functional Integration: Work closely with developers, project managers, and other stakeholders, ensuring smooth communication and alignment throughout the project lifecycle.
Feedback-Rich Environment: Participate actively in design reviews, provide constructive feedback to peers, and be receptive to feedback from clients and team members.
Knowledge Sharing: Contribute to a culture of learning by sharing insights, best practices, and new techniques with the team, particularly regarding design tools and methodologies.

📝 Enhancement Note: Understanding the company's values and how they translate into daily operations and team interactions is key for operations professionals seeking a good cultural fit and a productive work environment.

⚡ Challenges & Growth Opportunities

Challenges:

Managing Diverse Client Expectations: Effectively balancing the unique needs and feedback from various clients while maintaining design quality and project timelines.
Remote Team Collaboration: Ensuring seamless communication and effective collaboration with remote team members and clients across different time zones.
Translating Complex Briefs: Accurately interpreting intricate client requirements and translating them into intuitive and effective design solutions.
Staying Current: Keeping pace with rapidly evolving design trends, tools, and accessibility standards in a dynamic digital landscape.

Learning & Development Opportunities:

Advanced Figma Training: Opportunities to master advanced features within Figma, potentially including component libraries, design systems, and automation plugins.
Accessibility & Inclusive Design Specialization: Deepen expertise in creating accessible and inclusive digital products through focused learning and application.
Client Management Skills: Develop stronger client-facing communication, negotiation, and relationship-building skills through direct project engagement.
Industry Exposure: Gain experience working with a variety of clients in different sectors, broadening your understanding of market needs and design applications.

📝 Enhancement Note: Identifying potential challenges and the corresponding growth opportunities allows candidates to prepare effectively and understand how the role can contribute to their long-term career development. This is a crucial aspect for operations professionals seeking roles with clear progression paths.

💡 Interview Preparation

Strategy Questions:

Design Process & Strategy: "Walk me through a recent project where you led the design from concept to completion. What was the client's brief, what were the key challenges, and how did you ensure the final product met their objectives?" (Focus on your process, decision-making, and client management).
Collaboration & Stakeholder Management: "Describe a time you had to manage conflicting feedback from a client and a development team. How did you navigate the situation and reach a resolution?" (Highlight your communication, negotiation, and problem-solving skills).
Problem-Solving & Efficiency: "If a client provided a vague brief for a new website, what steps would you take to clarify requirements and scope the design work effectively?" (Demonstrate your analytical and operational approach to design).

Company & Culture Questions:

Values Alignment: "How do you see yourself contributing to Sharesource's mission of making a social impact through your design work?" (Connect your passion for design with the company's purpose).
Team Dynamics: "How do you prefer to collaborate with remote development teams to ensure smooth design handoffs and implementation?" (Showcase your understanding of remote operational collaboration).
Impact Measurement: "How do you measure the success of your UI/UX designs after they have been implemented?" (Discuss metrics, user feedback, and continuous improvement).

Portfolio Presentation Strategy:

Structure: Organize your portfolio logically, starting with a brief overview and then diving into 2-3 detailed case studies.
Narrative: Tell a story for each case study, emphasizing the problem, your thought process, your specific contributions, and the outcome.
Visuals: Use high-quality mockups, wireframes, and interactive prototypes to showcase your work effectively.
Conciseness: Be mindful of time during presentations. Focus on the most impactful aspects of your projects.
Engagement: Be prepared to answer questions about your design choices and process in real-time.

📝 Enhancement Note: Tailoring interview preparation to the specific demands of an operations-focused design role is key. Emphasizing process, client management, and problem-solving in responses will resonate with the hiring team.

📌 Application Steps

To apply for this UX/UI Designer position:

Submit your application through the provided link on the Sharesource careers page.
Portfolio Customization: Ensure your portfolio prominently features case studies that highlight your project leadership, Figma proficiency, and client collaboration skills. Tailor any accompanying cover letter to emphasize your understanding of Sharesource's mission and values.
Resume Optimization: Update your resume to clearly detail your 4+ years of UI design experience, specifically mentioning any project leadership roles and key achievements with quantifiable results where possible. Integrate keywords such as "UX Design," "UI Design," "Figma," "Prototyping," "Client Management," and "Project Delivery."
Interview Preparation: Practice articulating your design process, problem-solving approaches, and client interaction strategies. Prepare to walk through your portfolio confidently, focusing on the operational aspects of your design work and impact.
Company Research: Thoroughly research Sharesource's BCorp status, social impact initiatives, and company values. Understand how your role contributes to their broader mission and operational goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

UX/UI Designer