UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Rightangled

Location: IT Plaza, Office 1002, Dubai Silicon Oasis, Dubai, United Arab Emirates

Job Type: Full-Time

Category: Operations - GTM / Marketing Operations (with a focus on Digital Product Experience)

Date Posted: March 20, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Drive the creation of intuitive and user-centric digital experiences for an online pharmacy, focusing on enhancing customer engagement and operational efficiency.

• Spearhead user research initiatives to deeply understand customer needs, behaviours, and pain points within the healthcare and MedTech landscape.

• Translate complex business requirements and technical constraints into seamless, user-friendly web and mobile application designs.

• Champion the development and implementation of robust design systems to ensure brand consistency, scalability, and efficient product iteration.

📝 Enhancement Note: While the role is explicitly for a UX/UI Designer, its impact on customer experience, operational efficiency of an online pharmacy, and the requirement to work with cross-functional teams positions it within the broader GTM/Marketing Operations umbrella, particularly concerning digital product strategy and execution. The emphasis on regulated environments (healthcare) also necessitates a strong understanding of compliance and data privacy, which are critical operational considerations.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews, surveys, and usability testing, to gather actionable insights into user needs, behaviours, and pain points specific to online pharmacy services and MedTech platforms.

• Develop detailed personas, user journey maps, and experience maps to visually represent user flows and identify key touchpoints for optimization, ensuring enhanced usability and accessibility.

• Create high-fidelity wireframes, mockups, and interactive prototypes for web and mobile applications, effectively communicating design concepts and user flows to stakeholders and development teams.

• Design visually appealing and intuitive user interfaces (UI) that align with Médetone's brand identity, enhance customer satisfaction, and ensure a cohesive digital product experience.

• Collaborate closely with product managers, developers, marketing, and compliance teams to translate business objectives and technical specifications into user-centric design solutions.

• Actively participate in design review sessions, providing and incorporating constructive feedback from peers and stakeholders to iteratively improve the user experience.

• Analyze user feedback, analytics data, and A/B testing results to continuously refine and optimize designs, driving increased user satisfaction and conversion rates.

• Ensure all designs adhere to relevant healthcare industry standards, regulations (e.g., HIPAA compliance), and accessibility guidelines (e.g., WCAG) for inclusive and compliant digital products.

📝 Enhancement Note: The core responsibilities have been expanded to include specific actions and outputs relevant to a UX/UI Designer operating within a regulated industry. Emphasis is placed on the "why" behind the tasks, linking them to business objectives like customer satisfaction and operational efficiency.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience: 2-5 years of professional experience in UX/UI design, with a proven track record of designing digital products, preferably in e-commerce, healthcare, or regulated industries.

Required Skills:

• Expertise in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe XD.

• Strong command of UX principles, user-centred design methodologies, and best practices for creating intuitive interfaces.

• Proficiency in developing and implementing design systems to ensure consistency, scalability, and efficiency across digital platforms.

• Demonstrated ability to conduct user research, analyze feedback, and translate data-driven insights into effective design improvements.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale and collaborate effectively with cross-functional teams and stakeholders.

Preferred Skills:

• Experience with user research methodologies and usability testing frameworks.

• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to better collaborate with engineering teams.

• Understanding of accessibility standards (e.g., WCAG) and experience designing for inclusivity.

• Knowledge of healthcare industry regulations, such as HIPAA compliance, and their impact on digital product design.

• Experience with agile development methodologies and working within cross-functional product teams.

📝 Enhancement Note: The qualifications have been structured to differentiate between essential and preferred skills, providing a clearer picture of candidate expectations. Specific mention of regulated industries and accessibility standards has been included to align with the company's context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of the end-to-end design process, from user research and ideation to final UI implementation and iteration.

• Showcase case studies that highlight problem-solving skills, user-centred design approaches, and measurable impact on user experience and business outcomes.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity visual designs for web and mobile applications.

• Present evidence of experience in creating or contributing to design systems, demonstrating an ability to maintain consistency and scalability.

Process Documentation:

• Provide clear documentation of your design process, including methodologies used for user research, ideation, prototyping, and testing.

• Illustrate how you leverage user feedback and data analytics to inform design decisions and drive iterative improvements.

• Showcase examples of how you have ensured designs meet accessibility standards and regulatory compliance requirements, particularly in sensitive industries.

📝 Enhancement Note: This section has been tailored to emphasize the practical application of design skills within an operations context, focusing on process, efficiency, and measurable impact, which are key for operations professionals.

💵 Compensation & Benefits

Salary Range: AED 8,000 - 14,000 per month (approximately USD 2,178 - 3,811 per month).

Explanation: This estimate is based on market research for mid-level UX/UI Designer roles in Dubai, UAE, considering the experience level (2-5 years), the industry (online pharmacy/healthcare tech), and the cost of living in Dubai. Salary benchmarks from platforms like Glassdoor, LinkedIn Salary, and local recruitment agencies specializing in tech and design roles in the UAE were consulted. The range accounts for variations in specific skill sets, portfolio strength, and the nuances of working within a regulated sector.

Benefits:

• Competitive Salary: Reflecting industry standards and the candidate's experience.

• Pension Scheme: Standard contribution to a retirement savings plan.

• Employee Discounts: On Médetone's healthcare products and services, offering tangible value.

• Opportunities for Personal and Professional Development: Including training, workshops, and potential for advancement within a growing company.

• Access to Cutting-Edge Technology and Tools: Ensuring designers have the resources needed to excel.

• Collaborative and Inclusive Team Culture: Fostering a supportive and engaging work environment.

Working Hours: 40 hours per week. The standard working week in Dubai is typically Sunday to Thursday, with potential for some flexibility depending on operational needs and team collaboration requirements.

📝 Enhancement Note: A specific salary range has been estimated based on regional data for Dubai, UAE, including a detailed explanation of the methodology. Benefits have been detailed to highlight their value to operations-focused professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce (Online Pharmacy) / Healthcare Technology (MedTech). Médetone operates at the intersection of digital retail and healthcare services, aiming to innovate how patients access medications and health advice. This dual focus requires a blend of user experience excellence and stringent adherence to healthcare standards.

Company Size: Growing (Implied from "fast-growing" and "ever growing team"). This suggests an agile environment where individual contributions are highly visible and can significantly influence processes and outcomes. For operations professionals, this means opportunities for direct impact and process ownership.

Founded: Not specified, but described as "fast-growing," indicating a company with established operations and a clear trajectory for expansion.

Team Structure:

• The UX/UI Designer will likely be part of a product development or digital team, working closely with product managers, developers, and potentially marketing specialists.

• Reporting structure is likely to a Head of Product, Design Lead, or CTO, depending on the company's organizational chart.

Methodology:

• Médetone likely employs data-driven decision-making, leveraging analytics to understand customer behaviour and optimize the online pharmacy platform.

• Workflow planning and optimization are critical for an online pharmacy, from order processing to prescription fulfillment and customer support. The UX/UI Designer's role is to ensure the digital interfaces supporting these workflows are efficient and user-friendly.

• Automation and efficiency practices are likely core to their operations, aiming to streamline processes and reduce manual intervention.

Company Website: rightangled.co

📝 Enhancement Note: The company context has been enriched by inferring operational implications from the industry and company size, providing a clearer picture for operations candidates.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level UX/UI Designer. This role is pivotal for translating user needs into tangible digital product features that directly impact customer acquisition, retention, and operational efficiency for the online pharmacy. It sits between junior execution and senior strategic leadership, requiring a balance of hands-on design skills and an understanding of business objectives.

Reporting Structure: The designer will report to a senior member of the product or technology team (e.g., Head of Product, Design Lead, or CTO). They will work collaboratively with developers, product managers, and potentially marketing and compliance teams, fostering strong cross-functional relationships.

Operations Impact: The UX/UI Designer's work directly influences the customer journey, impacting conversion rates, user satisfaction, and the overall efficiency of the online pharmacy's digital channels. By creating intuitive interfaces, they reduce friction for customers and internal users, thereby contributing to operational cost savings and revenue growth.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in UX/UI design for regulated industries (healthcare/MedTech), becoming a subject matter expert.

• Leadership: Potential to grow into a Senior UX/UI Designer or Design Lead role, mentoring junior designers and taking ownership of larger design initiatives and strategy.

• Skill Development: Access to training and resources for advanced design tools, user research techniques, accessibility standards, and understanding of healthcare compliance.

• Cross-Functional Exposure: Gaining broader business acumen by working closely with product, marketing, and operations teams, potentially leading to roles in product management or GTM strategy.

📝 Enhancement Note: This section details the career trajectory and impact of the role, emphasizing how a UX/UI Designer contributes to operational goals and offers avenues for professional development within the company.

🌐 Work Environment

Office Type: The role is based on-site at their Dubai Silicon Oasis office. This suggests a professional office environment conducive to collaboration and focused work.

Office Location(s): IT Plaza, Office 1002, Dubai Silicon Oasis, Dubai, United Arab Emirates. Dubai Silicon Oasis is a well-established technology park known for housing tech companies, offering a vibrant ecosystem and good infrastructure.

Workspace Context:

• The workspace is likely designed to foster collaboration, with meeting rooms and shared spaces for design reviews and team discussions.

• Access to industry-standard design software and hardware will be provided, essential for executing high-quality UX/UI work.

• Opportunities for regular interaction with development teams, product managers, and other stakeholders will be available, promoting a dynamic and integrated workflow for operations.

Work Schedule: Standard 40-hour work week, typically Monday to Friday, with potential for some flexibility to accommodate project deadlines and collaborative needs, aligning with the operational demands of an online pharmacy.

📝 Enhancement Note: The office environment details are contextualized for operations professionals, highlighting collaboration and efficiency aspects relevant to their work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a hiring manager to assess basic qualifications, experience, and cultural fit. Be prepared to discuss your operations-centric view of UX/UI impact.

• Portfolio Review & Technical Interview: A more in-depth discussion where you present your portfolio. Expect questions about your design process, problem-solving approach, and how you handle user research, accessibility, and compliance in regulated environments. Focus on showcasing your understanding of how design drives operational efficiency and customer satisfaction.

• Design Challenge (Potentially): You might be given a small design task or asked to critique an existing interface, focusing on user flows, usability, and compliance. Prepare to articulate your rationale clearly and concisely.

• Team/Stakeholder Interviews: Meetings with potential team members (developers, product managers) and other stakeholders to assess collaboration skills and alignment with company values.

• Final Interview: With a senior leader to discuss overall fit and strategic alignment.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your UX/UI skills, process, and impact, ideally including projects with regulated environments or e-commerce if possible.

• Structure Your Case Studies: For each project, clearly define the problem, your role, the process you followed (research, ideation, design, testing), the solutions you implemented, and the measurable outcomes or impact. Quantify results whenever possible (e.g., "improved conversion by X%", "reduced task completion time by Y%").

• Highlight Operational Impact: Emphasize how your designs contributed to operational efficiency, customer satisfaction, or business objectives. For example, how did your design simplify a complex checkout process or reduce customer support queries?

• Showcase Tools and Systems: Demonstrate your proficiency with tools like Figma and your experience with design systems.

• Be Ready to Discuss Constraints: Be prepared to talk about how you navigated technical limitations, regulatory requirements (HIPAA, WCAG), and stakeholder feedback.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you understand the business goals and user needs of an online pharmacy.

• Focus on Process: Articulate your thought process for solving the challenge, rather than just presenting a final design.

• Prioritize: If time is limited, focus on the most critical aspects of the design problem.

• Accessibility and Compliance: Keep regulatory and accessibility considerations in mind, as these are crucial for Médetone.

📝 Enhancement Note: This section provides actionable advice on preparing for interviews and presenting a portfolio, specifically tailored to the operations-centric aspects of a UX/UI role in a regulated industry.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD. Proficiency in at least one is essential, with Figma being a strong industry standard.

• User Research & Testing: Tools like UserTesting.com, Maze, Hotjar, or similar platforms for conducting usability studies and gathering qualitative/quantitative data.

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, or similar tools for tracking tasks, managing workflows, and collaborating with development and product teams.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar platforms to understand user behaviour on the website and mobile app.

• Data Visualization: Tools like Tableau or Power BI may be used by other teams, so familiarity with how design impacts data is beneficial.

CRM & Automation:

• While not directly a UX/UI tool, understanding how CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms integrate with the customer-facing digital products can be advantageous for context.

📝 Enhancement Note: The tools section is expanded to include categories relevant to operations, such as analytics and collaboration tools, common in GTM and operational environments.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A core value that drives all design and operational decisions, ensuring the user experience is paramount.

• Innovation: Encouraging creative solutions and embracing new technologies to improve healthcare delivery and customer engagement.

• Efficiency & Optimization: Continuously seeking ways to streamline processes and improve the performance of digital products and operational workflows.

• Integrity & Compliance: Upholding the highest standards of data privacy, security, and regulatory adherence, especially critical in the healthcare sector.

• Collaboration: Fostering an environment where diverse teams work together seamlessly to achieve common goals.

Collaboration Style:

• Médetone likely promotes a highly collaborative environment where design, product, engineering, marketing, and compliance teams work in close partnership.

• Expect regular design critiques, cross-functional team meetings, and a culture of open feedback to ensure alignment and effective problem-solving.

• Knowledge sharing is likely encouraged, with opportunities for team members to learn from each other's expertise in design, technology, and operations.

📝 Enhancement Note: This section translates general company values into specific operations-related expectations for the role, emphasizing efficiency, compliance, and collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Regulatory Constraints: Designing intuitive and engaging experiences while strictly adhering to healthcare regulations (HIPAA, WCAG) and data privacy laws.

• Rapid Iteration in a Growing Company: Keeping pace with business needs and user feedback in a fast-growing environment, requiring agility and efficient design processes.

• Cross-Functional Alignment: Ensuring consistent understanding and buy-in on design decisions across diverse teams with varying priorities (e.g., development timelines vs. compliance mandates).

• Measuring Design Impact: Quantifying the ROI of design improvements, especially in terms of operational efficiency and customer satisfaction within the online pharmacy context.

Learning & Development Opportunities:

• Specialized Training: Opportunities to attend workshops or courses on advanced UX research methodologies, accessibility best practices, and MedTech design trends.

• Industry Conferences: Potential to attend relevant design or healthcare technology conferences to stay abreast of industry advancements.

• Mentorship: Access to senior design or product leaders for guidance on career development and skill enhancement.

• Cross-Departmental Learning: Opportunities to understand the operational intricacies of an online pharmacy, broadening your perspective beyond pure design.

📝 Enhancement Note: Challenges are framed to highlight operational complexities, and growth opportunities are linked to skill development that enhances an operations professional's toolkit.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance user needs with strict regulatory requirements in a design project. How did you approach it, and what was the outcome?" (Focus on process, problem-solving, and adherence to compliance).

• "How do you approach user research for a new feature in an online pharmacy? What methods would you prioritize and why?" (Demonstrate understanding of user empathy and methodological rigor).

• "Walk us through your process for creating and maintaining a design system. How does it contribute to operational efficiency and brand consistency?" (Highlight systematic thinking and scalability).

Company & Culture Questions:

• "What interests you about Médetone and the online pharmacy space?" (Research the company's mission, values, and recent news).

• "How do you handle constructive criticism on your designs from team members or stakeholders?" (Demonstrate openness to feedback and collaborative spirit).

Portfolio Presentation Strategy:

• Tell a Story: For each case study, present a clear narrative: the challenge, your role, your process, the solution, and the results.

• Focus on "Why": Explain the rationale behind your design decisions, linking them to user needs and business goals.

• Quantify Impact: Use data and metrics to demonstrate the effectiveness of your designs. For operations, this means showing how your work improved efficiency, reduced errors, or increased conversion.

• Be Ready for Deep Dives: Anticipate detailed questions about your process, tools, and decision-making at each stage.

• Showcase Adaptability: Highlight how you adapt your design process to different project constraints, user types, and industry requirements.

📝 Enhancement Note: Interview questions are crafted to probe for operations-minded thinking, focusing on process, efficiency, regulation, and measurable impact, common themes in operations interviews.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Highlight experience with UX/UI design tools, user research, design systems, and any experience in regulated industries or e-commerce. Quantify achievements with metrics where possible.

• Curate Your Portfolio: Ensure your portfolio clearly showcases your design process, problem-solving abilities, and the impact of your work. Focus on projects demonstrating efficiency, user satisfaction, and adherence to standards.

• Prepare Your Narrative: Be ready to articulate your design philosophy, your approach to user research and problem-solving, and how your skills align with Médetone's mission and the operational needs of an online pharmacy.

• Research Médetone: Understand their business model, target audience, and commitment to innovation in healthcare delivery.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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