UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer Company: EBizCharge Location: Irvine, CA Job Type: Full-time (Salaried) Category: Design & User Experience Date Posted: June 25, 2025 Experience Level: 3-5 Years (Mid-Level) Remote Status: On-site

🚀 Role Summary

• Spearhead the design of intuitive and visually compelling user interfaces for multi-platform software applications.
• Translate complex user needs and business objectives into elegant, user-friendly design solutions.
• Collaborate closely with product managers, software engineers, and sales teams to deliver exceptional digital experiences.
• Drive innovation in design by staying abreast of the latest design trends, tools, and best practices.

📝 Enhancement Note: This role is positioned as a mid-level UX/UI Designer, requiring a blend of creative design expertise and practical application in a software development environment. The emphasis on "leading and contributing design concepts" and "refining other people's ideas" suggests a need for an individual who can not only execute but also influence the design direction. The inclusion of "building custom dashboards and visualizations" hints at a strong analytical or data visualization component to the role, which is common in operations-adjacent design roles.

📈 Primary Responsibilities

• Lead the entire design process from concept generation and ideation to the delivery of high-quality, production-ready UX/UI workflows.
• Develop wireframes, mockups, prototypes, and user flows to effectively communicate design concepts and guide implementation.
• Conduct formative research and user studies to gather insights and inform design decisions, ensuring a customer-centric approach.
• Collaborate with cross-functional teams, including product management, engineering, and sales, to define user requirements and translate them into actionable design specifications.
• Maintain a deep understanding of current design trends, industry standards, and best practices to continuously elevate the visual and interactive quality of EBizCharge's software products.
• Design and refine user interfaces for both desktop and mobile applications, ensuring consistency, usability, and aesthetic appeal across all platforms.
• Work closely with UI engineers to ensure accurate implementation of design concepts and provide detailed direction.
• Contribute to the creation of custom dashboards and visualizations, particularly for sales and operational insights.
• Champion high creative standards within the design and product teams, providing constructive feedback and insightful guidance.
• Solve complex UX problems with innovative and effective design solutions.

📝 Enhancement Note: The responsibilities emphasize a hands-on approach to design, from conceptualization to implementation support. The mention of "building custom dashboards and visualizations" for product leads and sales staff is a significant indicator that this role will involve designing for internal operational efficiency and external client-facing data representation, requiring an understanding of how design supports business intelligence and revenue enablement.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design, Computer Science, or a relevant creative field.

Experience: 3+ years of professional UX/UI design experience, with a strong track record of bringing well-designed, user-friendly websites, desktop applications, and mobile applications to market.

Required Skills:

• Proven expertise in UX/UI design principles, including visual design, interaction design, information architecture, and user research.
• Proficiency with design and prototyping tools, with a strong emphasis on Figma.
• Deep knowledge of digital design techniques, including typography, layouts, and responsive design.
• Excellent communication, presentation, collaboration, and leadership skills.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple projects with minimal supervision.
• Highly organized, self-motivated, and capable of intuitive project management.
• Demonstrated ability to handle sensitive and confidential information with discretion.
• Creative problem-solving skills with a keen eye for detail and a passion for user experience.

Preferred Skills:

• Experience with CSS, HTML, and JavaScript.
• Prior experience designing payment or accounting-related software.
• Previous experience designing field service software for mobile and desktop platforms.

📝 Enhancement Note: The emphasis on Figma as a required tool, alongside preferred skills in HTML, CSS, and JavaScript, suggests that the ideal candidate will have a strong understanding of front-end development capabilities and constraints, enabling them to design solutions that are both feasible and efficient to implement. Experience in payment/accounting or field service software is a strong plus, indicating a potential need for domain-specific design considerations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio link is mandatory for consideration, showcasing a range of UX/UI design projects.
• Projects should demonstrate a strong understanding of user-centered design principles and a proven ability to solve complex UX challenges.
• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups.
• Showcase your process, including research, ideation, iteration, and final design solutions.
• Highlight projects that have successfully launched and met business goals, with quantifiable results if possible.

Process Documentation:

• Demonstrate your design process, from initial user research and concept development through to iteration based on feedback and final implementation-ready designs.
• Showcase your ability to create production-ready UX/UI workflows and prototypes that effectively communicate design intent to development teams.
• Provide examples of how you've collaborated with cross-functional teams (e.g., product managers, engineers, sales) to refine designs and ensure feasibility.

📝 Enhancement Note: The explicit requirement for a portfolio link underscores its critical importance. For this role, the portfolio should not only showcase aesthetic design but also demonstrate a robust design process, user research integration, and the ability to translate business needs (like custom dashboards for sales) into functional and visually appealing interfaces. Highlighting projects in payment, accounting, or field service software will be particularly impactful.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX/UI Designer with 3-5 years of experience in the Irvine, CA area, the estimated salary range is $80,000 - $110,000 annually. This range is subject to variation based on the candidate's specific qualifications, experience, and interview performance.

Benefits:

• 100% employer-paid benefits for selected plans (Medical, Dental, Vision, and Life Insurance) for the employee.
• Retirement 401(k) plan with company match.
• Access to on-site amenities including a gym, dry cleaners, and car wash.
• Generous Paid Time Off (PTO) plan.
• Additional 9 Company Paid Holidays per year.

Working Hours: Standard full-time, on-site work schedule, typically 40 hours per week.

📝 Enhancement Note: The salary estimate is based on current market data for UX/UI Designer roles in Irvine, California, considering the stated experience level (3+ years) and the nature of the responsibilities, which include complex software design and collaboration with sales and product teams. The benefits package is comprehensive, with a significant emphasis on employer-paid health insurance and attractive on-site conveniences.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech) / Payment Processing. EBizCharge operates within the dynamic FinTech sector, providing integrated payment solutions for businesses. This industry demands innovation, security, and a strong focus on user experience to facilitate seamless financial transactions.

Company Size: Mid-sized company. As a mid-sized organization, EBizCharge likely offers a blend of structured processes and the agility found in smaller teams, allowing for direct impact and visibility. This size often fosters a collaborative environment where employees can interact across departments.

Founded: While the founding date is not specified, EBizCharge has established itself as a significant player in the payment processing industry, suggesting a history of steady growth and adaptation to market needs.

Team Structure:

• The UX/UI Designer will be part of the software development team, likely reporting to a Design Lead, Product Manager, or Head of Engineering.
• This role requires significant cross-functional collaboration with Product Managers, Sales staff, and Software Engineers.
• The team structure likely encourages open communication and iterative design processes to align with business objectives and technical capabilities.

Methodology:

• Designs are driven by a combination of business goals, user needs, and technical feasibility.
• Emphasis on data-driven design insights, particularly when creating dashboards and visualizations for sales and product teams.
• Agile development methodologies are likely employed, requiring designers to adapt quickly to feedback and evolving requirements.

Company Website: https://www.ebizcharge.com/

📝 Enhancement Note: The industry context of FinTech is critical. It implies a need for design that prioritizes security, compliance, and ease of use in financial transactions. The focus on "building custom dashboards and visualizations" for sales teams suggests a direct link between the UX/UI Designer's work and revenue generation activities, placing the role in a GTM (Go-To-Market) support capacity.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Mid-Level UX/UI Designer (3-5 years of experience). It involves taking ownership of design projects, contributing to strategic design discussions, and mentoring junior designers if applicable. The scope extends beyond pure aesthetics to include functional design for internal tools and customer-facing analytics.

Reporting Structure: The UX/UI Designer will likely report to a Design Manager, Product Manager, or Head of Development. This position involves close collaboration with Product and Sales teams, indicating a matrixed reporting or strong dotted-line relationship for project-specific direction.

Operations Impact: The UX/UI Designer plays a crucial role in enhancing the usability and efficiency of EBizCharge's software, directly impacting customer adoption, satisfaction, and retention. Designing effective custom dashboards and visualizations for sales teams can directly support revenue generation by providing actionable insights and improving sales productivity. This role bridges the gap between user needs and business outcomes.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas like payment processing design, data visualization, or mobile UX.
• Leadership Development: Potential to move into a Senior UX/UI Designer role, leading design initiatives, mentoring junior designers, and contributing more significantly to design strategy.
• Cross-Functional Mobility: Exposure to product management or even business analysis roles due to close collaboration with sales and product teams.
• Industry Expertise: Becoming a subject matter expert in UX/UI for FinTech, a highly valued skill set.

📝 Enhancement Note: The growth potential is tied to becoming a specialist in FinTech UX/UI and potentially moving into leadership. The specific mention of designing for sales teams indicates that career progression might also involve roles that are more directly tied to sales enablement or revenue operations support.

🌐 Work Environment

Office Type: The job is described as "On-site," indicating a traditional office setting within EBizCharge's facilities.

Office Location(s): Irvine, California. This location is a hub for technology companies, offering a vibrant ecosystem for professionals.

Workspace Context:

• The workspace is likely designed to foster collaboration, with opportunities for designers to interact directly with product managers, engineers, and sales personnel.
• Access to industry-standard design software (e.g., Figma) and potentially other collaboration tools is expected.
• The office environment may include amenities such as a gym, dry cleaners, and car wash, contributing to a convenient and productive workday.

Work Schedule: A standard 40-hour work week is typical for full-time, on-site positions. The fast-paced nature of the industry may occasionally require flexibility, but the core schedule is set.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, ideation, and team cohesion, which can be particularly beneficial for design roles that thrive on dynamic feedback loops and spontaneous brainstorming. The Irvine location places the designer in a competitive tech market.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and mandatory portfolio link. Candidates without a portfolio will be disqualified.
• Design Challenge/Portfolio Review: A presentation of selected portfolio projects, focusing on design process, problem-solving, and outcomes. This may involve discussing specific case studies in detail.
• Technical Interview: Discussion of design tools (especially Figma), design principles, and potentially a small, focused design exercise or critique.
• Cross-Functional Interviews: Meetings with Product Managers, Sales representatives, and Software Engineers to assess collaboration skills, communication, and understanding of business needs, particularly concerning dashboards and visualizations.
• Final Interview: Meeting with senior leadership or hiring manager to discuss cultural fit, career aspirations, and overall suitability for the role and company.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 projects that best showcase your UX/UI skills, problem-solving abilities, and impact, especially those related to complex applications, dashboards, or data visualization.
• Detail Your Process: For each project, clearly articulate the problem, your role, the design process undertaken (research, ideation, iteration, testing), the tools used, and the final outcome/impact. Quantify success metrics where possible.
• Highlight FinTech/Dashboard Relevance: If you have projects in payment processing, accounting software, or custom dashboard design, emphasize these to align with EBizCharge's business.
• Showcase Figma Proficiency: Be prepared to discuss your workflow and advanced features used within Figma.
• Practice Your Narrative: Be ready to present your work concisely and engagingly, anticipating questions about design decisions and trade-offs.

Challenge Preparation:

• Be prepared for a design challenge that might involve sketching out a solution for a specific UX problem, or critiquing an existing design, focusing on user-centricity and business alignment.
• Practice articulating your design rationale clearly and concisely, as you'll need to explain your thought process to both design and non-design stakeholders.
• Research EBizCharge's existing products and the FinTech industry to better understand potential user needs and business challenges.

📝 Enhancement Note: The emphasis on a portfolio and the mention of "building custom dashboards and visualizations" for sales staff are key indicators. Applicants should prepare to showcase projects that demonstrate not just aesthetic design but also functional design for data-driven interfaces and internal tools that support sales operations.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory proficiency for wireframing, prototyping, and high-fidelity UI design.
• Adobe Creative Suite: Proficiency in Photoshop, Illustrator, and After Effects may be beneficial for asset creation and motion design.

Analytics & Reporting:

• Experience with data visualization tools or principles for designing effective dashboards and reports is a plus.
• Understanding of how to design interfaces that facilitate data analysis and reporting for sales and product teams.

CRM & Automation:

• Familiarity with CRM systems (e.g., Salesforce) and their user interfaces is advantageous, especially for understanding sales workflows.
• Understanding of how UI design can improve user adoption and efficiency of business applications.

📝 Enhancement Note: Figma is explicitly called out as a required tool, making proficiency essential. The mention of designing custom dashboards for sales and product teams implies a need to understand how data is consumed and visualized to drive business decisions, suggesting a potential need for familiarity with data analytics principles and visualization best practices, even if not directly using analytics tools.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A core value, driving the focus on creating user-friendly and effective solutions that meet customer needs.
• Innovation: Encouraging creative thinking and the exploration of new design approaches to stay ahead in the FinTech market.
• Collaboration: Emphasizing teamwork and open communication across departments to achieve shared goals.
• Efficiency & Quality: A commitment to delivering high-quality, well-designed products that are also efficient to develop and use.
• Data-Driven Decisions: Utilizing user research and analytics to inform design choices and measure impact.

Collaboration Style:

• The role requires a highly collaborative approach, working closely with Product Managers to understand requirements, Software Engineers to ensure feasibility, and Sales staff to design tools that support revenue generation.
• Open communication and constructive feedback are likely encouraged to foster continuous improvement in design and product development.
• Expect a dynamic environment where cross-functional teams work together to iterate on designs and solve complex problems.

📝 Enhancement Note: The culture emphasizes a blend of user advocacy and business acumen, fitting for a role that supports both external customers and internal sales operations through design.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Effectively translating complex financial transaction processes and sales objectives into intuitive user interfaces.
• Designing for Diverse Platforms: Ensuring a consistent and optimal user experience across web, desktop, and mobile applications.
• Staying Ahead of FinTech Trends: Continuously innovating in a rapidly evolving industry to maintain a competitive edge.
• Integrating Complex Data: Designing clear and actionable dashboards and visualizations that make complex financial data easily digestible for sales teams.

Learning & Development Opportunities:

• FinTech Specialization: Gaining deep expertise in UX/UI design specifically for the payment processing and financial services sector.
• Advanced Design Skills: Opportunities to hone skills in areas like interaction design, animation, and accessibility.
• Cross-Functional Learning: Understanding sales processes and product development lifecycles through close collaboration.
• Mentorship: Potential to learn from experienced designers and contribute to the growth of junior team members.

📝 Enhancement Note: The challenges highlight the need for a designer who can handle complexity, understand business drivers (especially revenue generation through sales enablement tools), and adapt to industry-specific demands. Growth opportunities are geared towards specialization and leadership within the FinTech UX/UI domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX problem you solved for a B2B software product. What was your process, and what was the outcome?" (Focus on your problem-solving methodology, user research, and impact.)
• "How would you approach designing a custom dashboard for a sales team to track key performance indicators related to payment processing?" (Demonstrate your understanding of sales needs, data visualization, and UI design for business intelligence.)
• "Walk us through a project from your portfolio where you had to collaborate closely with engineers and product managers. What were the challenges, and how did you ensure successful implementation?" (Highlight your communication and collaboration skills.)

Company & Culture Questions:

• "What interests you about EBizCharge and the FinTech industry?" (Showcase your research and genuine interest.)
• "How do you stay updated on design trends, especially in areas like payment processing or enterprise software?" (Demonstrate your commitment to continuous learning.)
• "Describe a time you had to balance conflicting priorities or feedback from different stakeholders (e.g., sales vs. engineering)." (Assess your conflict resolution and prioritization skills.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each selected project, clearly outline the problem statement, your specific role and contributions, the design process (research, ideation, prototyping, testing, implementation), the tools used, and the measurable results or impact.
• Emphasize Business Impact: Connect your design decisions to business goals, especially how your work has improved user efficiency, satisfaction, or contributed to revenue (e.g., through improved sales tools).
• Showcase Dashboard/Data Viz Experience: If applicable, dedicate time to explaining your process for designing dashboards or data visualizations, and how you ensured clarity and actionability.
• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, trade-offs made, and how you handled user feedback or technical constraints.

📝 Enhancement Note: Preparation should heavily focus on demonstrating an understanding of B2B software design, the nuances of FinTech, and the practical application of UX/UI to support sales operations and business intelligence through dashboards.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application via the provided link on the EBizCharge careers page.
• Ensure your resume highlights relevant experience in UX/UI design, software development, and any FinTech or dashboard design projects.
• Crucially, include a direct link to your online portfolio in your application or resume. Applications without a portfolio link will not be considered.
• Prepare to articulate your design process and showcase specific projects during an interview, focusing on problem-solving, user-centricity, and business impact.
• Research EBizCharge, their products, and the payment processing industry to demonstrate a strong understanding of their business context and user needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with EBizCharge before making application decisions.