UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer
Company: Dental Intelligence Inc.
Location: Pleasant Grove, UT / Remote (United States)

Job Type: Full-Time, Salaried
Category: Product Design / User Experience Operations Date Posted: 2025-10-02
Experience Level: Mid-Level (2-5 years)
Remote Status: Hybrid/Remote (with emphasis on US-based remote)

🚀 Role Summary

• Design user-centered solutions from initial concept through to final UI, encompassing the entire product lifecycle.
• Conduct rigorous usability testing with real end-users to validate design decisions and gather critical feedback.
• Leverage product analytics and user behavior tools to understand user interactions, identify pain points, and drive data-informed design improvements.
• Collaborate closely with product managers, engineers, and other designers to ensure seamless integration of user experience into the product development process.
• Create detailed mock-ups and interactive prototypes to effectively communicate design concepts and user flows.

📝 Enhancement Note: While the title is UX/UI Designer, the responsibilities emphasize a "Product Designer" role with a strong focus on data-driven insights and user behavior analysis. This suggests a role that bridges traditional UX/UI with product operations, requiring a candidate who can not only design but also interpret data to inform and validate design choices. The "Remote (United States)" location implies a preference for candidates within the US, with potential for hybrid work if located near Pleasant Grove, UT.

📈 Primary Responsibilities

• Lead the end-to-end design process for new features and product enhancements, ensuring a user-centric approach at every stage from discovery to final implementation.
• Develop comprehensive user flows, wireframes, mock-ups, and high-fidelity prototypes to articulate design solutions and gather stakeholder alignment.
• Plan, recruit participants for, and execute usability testing sessions (both moderated and unmoderated, remote and in-person) to uncover user pain points and validate design hypotheses.
• Set up, configure, and actively utilize product analytics and user behavior tools (e.g., Pendo, Hotjar, Mixpanel) to monitor user engagement, track key performance indicators (KPIs), and identify opportunities for optimization.
• Analyze session replay recordings and user behavior data to gain deep insights into how users interact with the product, informing iterative design improvements.
• Translate complex user needs and business requirements into intuitive and effective interface designs for both web and mobile applications.
• Champion accessibility and responsive design principles, ensuring the product is usable and enjoyable for all users across various devices and platforms.
• Work collaboratively with engineering teams to ensure accurate implementation of designs and to provide ongoing design support throughout the development cycle.
• Continuously iterate on designs based on user feedback, usability testing results, performance metrics, and evolving business objectives.
• Facilitate design reviews and present design concepts to cross-functional teams and stakeholders, clearly articulating design rationale and expected outcomes.

📝 Enhancement Note: The responsibilities highlight a proactive approach to design, moving beyond just creation to include validation, analysis, and continuous iteration. The emphasis on "setting up and leverage data" suggests the designer will be involved in the operational aspects of understanding user behavior, not just the aesthetic and functional design.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field; or equivalent practical experience.

Experience:

• 2-5 years of progressive experience in Product Design, UX/UI Design, or a similar role, with a proven track record of delivering successful digital products.
• Demonstrable experience working within an agile development environment, collaborating closely with product managers and engineers.

Required Skills:

• UX/UI Design Expertise: Proven ability to design intuitive, user-friendly, and visually appealing interfaces for web and mobile applications.
• Prototyping Tools: High proficiency with design and prototyping tools such as Figma or Sketch for creating wireframes, mock-ups, and interactive prototypes.
• Usability Testing: Hands-on experience planning, conducting, and analyzing results from various usability testing methodologies (remote, moderated/unmoderated).
• Analytics & User Behavior Tools: Familiarity and practical experience with product analytics and user behavior tools (e.g., Pendo, Hotjar, Mixpanel, Google Analytics) for understanding user journeys and identifying design improvements.
• Cross-Functional Collaboration: Strong ability to collaborate effectively with product managers, engineers, QA, and other stakeholders to achieve shared goals.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate design decisions, present findings, and influence stakeholders.
• User-Centered Design: Deep understanding and application of user-centered design principles and methodologies.
• Responsive & Accessibility Design: Solid understanding of accessibility standards (WCAG) and principles of responsive design for cross-device compatibility.

Preferred Skills:

• Experience with user research methodologies beyond usability testing, such as user interviews and surveys.
• Familiarity with front-end development principles (HTML, CSS, JavaScript) to better understand implementation constraints and possibilities.
• Experience in the SaaS or healthcare technology industry.
• Knowledge of design systems and their implementation.

📝 Enhancement Note: The "2-5 years" experience level is explicitly stated, positioning this as a mid-level role. The emphasis on specific tools like Figma/Sketch and analytics platforms (Pendo, Hotjar, Mixpanel) is crucial for candidates to highlight in their applications. The inclusion of "User Behavior Tools" and "Session Replay" in the responsibilities suggests a need for candidates who can interpret qualitative data from these tools.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio showcasing a minimum of 2-3 well-documented product design projects, highlighting your contributions from ideation to launch.
• Projects should demonstrate a clear understanding of user-centered design principles and problem-solving approaches.
• Include case studies that detail the problem statement, your design process, key decisions made, and the impact of your solutions.
• Showcase your proficiency with design tools (Figma, Sketch) and your ability to create high-fidelity mock-ups and interactive prototypes.

Process Documentation:

• For each portfolio project, clearly articulate the user research and usability testing methodologies employed, including participant recruitment and analysis of findings.
• Detail how you leveraged product analytics and user behavior tools (e.g., Pendo, Hotjar) to inform design decisions and measure success.
• Provide examples of collaboration with product managers and engineers, illustrating how you translated requirements and facilitated implementation.
• Demonstrate your approach to iterating on designs based on feedback, data insights, and performance metrics.

📝 Enhancement Note: The portfolio is critical for this role, serving as tangible proof of design skills and process. Candidates should be prepared to walk through their projects, explaining their rationale, the tools used, and the outcomes achieved, particularly focusing on how data and user feedback influenced their design decisions.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a UX/UI Designer with 2-5 years of experience in the Utah/Remote US market, the estimated salary range is approximately $75,000 - $100,000 annually. This range can vary based on the candidate's specific experience, skill set, and the final determination of the US-based remote work location's cost of living adjustment.

Benefits:

• Flexible Paid Time Off (PTO): Encourages work-life balance and personal well-being.
• Comprehensive Health Offerings: Competitive Medical, Dental, and Vision insurance plans.
• Free Employee Medical Premiums: A significant benefit where the company covers the full cost of medical premiums for employees.
• HSA Contributions: Company matches HSA contributions, enhancing long-term financial health savings.
• Company-Paid Insurance: Life Insurance, Disability Insurance, and Accidental Death & Dismemberment (AD&D) coverage.
• Mental Health Support: Access to mental health programs and resources.
• Lifestyle Perks: Cellphone discounts, Gym membership discounts, and Corporate Sundance Passes.
• Fully Paid Parental Leave: Supports new parents during a significant life event.
• 401K Retirement Plan: Includes a company match up to 5.5% of earnings.
• Financial Advisory Services: Unlimited access to personal financial advisors.
• Learning & Development: Reimbursement program for professional development and continued education.

Working Hours:

• Typically 40 hours per week, with potential for flexibility given the remote work option. Standard business hours are expected for core collaboration periods.

📝 Enhancement Note: The salary range is an estimation based on typical compensation for this role in the specified location and experience level. The benefits package is extensive, with specific highlights like free medical premiums and a substantial 401K match, which would be attractive to operations and design professionals seeking comprehensive support.

🎯 Team & Company Context

🏢 Company Culture

Industry: Dental Technology / SaaS (Software as a Service) Company Size: Dental Intelligence Inc. is part of the broader dental technology sector, providing software solutions to dental practices to improve operations and patient care. The company is likely growing, indicated by the need for a Product Designer. Founded: Dental Intelligence Inc. was founded with the mission to help dental practices thrive through data-driven insights and improved operational efficiency.

Team Structure:

• The UX/UI Designer will likely be part of a Product team, reporting to a Product Design Lead or Head of Product.
• This role requires close collaboration with Product Managers, Software Engineers, QA Testers, and potentially Customer Success or Sales teams.
• The team structure is expected to be agile and cross-functional, emphasizing collaboration and shared ownership.

Methodology:

• Data-Driven Design: A core methodology involving the use of analytics, user behavior tools, and usability testing to inform design decisions and measure impact.
• Agile Development: Iterative product development cycles, allowing for flexibility and rapid response to user feedback and market changes.
• User-Centricity: A strong focus on understanding and meeting the needs of dental practice users through research and direct feedback.

Company Website: [Dental Intelligence Inc. Website - assumed from domain]

📝 Enhancement Note: Dental Intelligence Inc. operates in the specialized niche of dental practice management software. A candidate's understanding of SaaS product development lifecycles and a user-centric approach tailored to business users (dental professionals) would be advantageous. The company's mission implies a focus on efficiency and data, aligning well with the designer's need to use analytics tools.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer (2-5 years of experience). It offers a significant opportunity to influence product direction and user experience within a growing SaaS company.

Reporting Structure: The designer will likely report to a senior member of the product team, such as a Product Design Manager or Lead Product Designer, and work closely with Product Managers and Engineering Leads.

Operations Impact: The designer's work directly impacts user adoption, customer satisfaction, and retention by ensuring the product is intuitive, efficient, and meets the critical operational needs of dental practices. Positive UX/UI design can lead to increased product usage, reduced support inquiries, and ultimately, drive revenue growth through customer loyalty and potential upselling.

Growth Opportunities:

• Senior Product Designer: With successful performance and expanded responsibilities, progression to a Senior Product Designer role is a natural next step, involving more complex projects and potentially mentorship.
• Specialization: Opportunity to deepen expertise in specific areas like user research, interaction design, or product analytics integration.
• Product Management Transition: For individuals interested in a broader product strategy role, the exposure to product management and business goals could facilitate a transition.
• Leadership: Potential to lead design initiatives or mentor junior designers as the team grows.

📝 Enhancement Note: The role provides a clear path for growth within the product design discipline, with opportunities to take on more complex challenges and potentially move into leadership or strategic product roles. The emphasis on data and analytics also opens doors for designers interested in a more operationally focused career path.

🌐 Work Environment

Office Type: The company offers a hybrid work model, with options for working in the Pleasant Grove, UT office or remotely within the United States. This suggests a flexible and modern work environment.

Office Location(s): Pleasant Grove, Utah, USA. Remote candidates are also welcome across the United States.

Workspace Context:

• Collaborative Environment: Expect a team-oriented atmosphere where designers, product managers, and engineers work closely together.
• Tooling: Access to industry-standard design and analytics tools (Figma, Sketch, Pendo, Hotjar, etc.) will be provided.
• Cross-functional Interaction: Frequent interaction with various departments, fostering a holistic understanding of the business and its users.

Work Schedule:

• Standard full-time work schedule (approximately 40 hours per week).
• Flexibility is likely available, especially for remote employees, to accommodate different time zones and work preferences, while ensuring core collaboration hours are met.

📝 Enhancement Note: The hybrid/remote option is a significant factor for work-life balance and accessibility. Candidates should consider how they best thrive in such an environment, whether fully remote or in a hybrid capacity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Design Challenge: Candidates will be asked to present their portfolio, discussing specific projects, their design process, and their approach to user research and data analysis. A practical design challenge may be assigned, focusing on problem-solving and design thinking.
• Team Interviews: Interviews with Product Managers, Engineers, and potentially other Designers to evaluate technical skills, collaboration style, and ability to integrate into the existing team.
• Hiring Manager Interview: A final discussion with the hiring manager to assess overall fit, career aspirations, and alignment with company goals.

Portfolio Review Tips:

• Showcase Data Integration: Clearly articulate how you used analytics and usability testing to inform your design decisions and measure impact.
• Highlight Problem-Solving: Focus on the challenges you faced, your thought process, and how you arrived at your solutions. Use the STAR method (Situation, Task, Action, Result) for case studies.
• Demonstrate Tool Proficiency: Be ready to discuss your experience with Figma/Sketch and specific analytics tools if applicable.
• Quantify Results: Whenever possible, use data and metrics to demonstrate the positive outcomes of your design work (e.g., increased conversion, improved task completion time, reduced error rates).
• Prepare for a Design Exercise: Be ready to tackle a design problem, likely involving wireframing, user flow mapping, or UI design, potentially on the spot or as a take-home assignment.

Challenge Preparation:

• Understand the Domain: Research Dental Intelligence Inc. and the dental SaaS industry. Understand the typical workflows and pain points of a dental practice.
• Practice Design Thinking: Be prepared to articulate your problem-solving approach, from understanding the user and business needs to generating and testing solutions.
• Focus on User Needs and Business Goals: Demonstrate an ability to balance user experience with business objectives.

📝 Enhancement Note: Candidates should prepare to not only showcase their design aesthetic but also their analytical capabilities and understanding of product operations through data-driven design. The portfolio review is a critical stage, requiring a well-structured narrative that emphasizes process and measurable outcomes.

🛠 Tools & Technology Stack

Primary Design Tools:

• Figma: Expected to be a primary tool for UI design, prototyping, and collaboration.
• Sketch: An alternative or complementary tool for UI design and prototyping.

Analytics & Reporting Tools:

• Pendo: For product analytics, user guidance, and in-app messaging.
• Hotjar: For heatmaps, session recordings, and user feedback widgets.
• Mixpanel: For product analytics and event tracking.
• Google Analytics: For website traffic analysis and user behavior tracking.

Collaboration & Project Management:

• Jira/Confluence: Likely used for project management, bug tracking, and documentation.
• Slack/Microsoft Teams: For internal communication and team collaboration.

CRM & Automation:

• Not explicitly mentioned for the designer role, but familiarity with CRM systems used by clients (dental practices) might be beneficial.

📝 Enhancement Note: Proficiency in Figma is highly probable. Strong familiarity with analytics and user behavior tools like Pendo, Hotjar, and Mixpanel is a key differentiator for this role, as it signifies an ability to contribute to the operational understanding of product usage.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of dental practices.
• Data-Driven Decision Making: Reliance on analytics, research, and user feedback to guide product development and design choices.
• Collaboration & Teamwork: Emphasis on working effectively with cross-functional teams to achieve common goals.
• Innovation & Continuous Improvement: A drive to constantly enhance the product and user experience.
• Efficiency & Impact: Focus on creating solutions that improve operational efficiency for dental practices and drive business results.

Collaboration Style:

• Agile & Iterative: Embraces flexible workflows and continuous feedback loops.
• Open Communication: Encourages transparency and open dialogue between team members.
• Cross-Functional Partnership: Works closely with Product Management and Engineering to ensure alignment on vision, requirements, and execution.

📝 Enhancement Note: The company culture likely values a proactive, analytical, and collaborative approach to product development. Designers who can operate effectively within an agile framework and contribute to the operational understanding of the product through data will be highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs and Business Goals: Navigating the inherent tension between creating the best possible user experience for dental professionals and meeting the commercial objectives of a SaaS product.
• Complexity of Dental Workflows: Understanding and designing for the intricate and often specialized workflows within dental practices can be challenging.
• Data Interpretation: Effectively translating raw data from analytics and session replays into actionable design insights requires analytical rigor.
• Remote Collaboration: Maintaining strong communication and collaboration across a distributed team requires deliberate effort and effective tooling.

Learning & Development Opportunities:

• Deepen Analytics Expertise: Opportunity to become highly proficient in using and interpreting data from advanced product analytics and user behavior tools.
• Product Strategy Exposure: Gain insights into product strategy and roadmap planning through close collaboration with Product Managers.
• Industry Knowledge: Develop a strong understanding of the dental technology landscape and the specific needs of dental practices.
• Mentorship: Potential to learn from experienced product leaders and designers within the company.

📝 Enhancement Note: This role presents a unique opportunity for a designer to expand their skillset beyond traditional UI/UX into areas of product analytics and user behavior analysis, which are key components of product operations.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used user data or analytics to significantly change a design direction. What was the outcome?" (Focus on your ability to interpret data and iterate.)
• "How do you approach designing for complex workflows, such as those found in a specialized industry like dentistry?" (Demonstrate your process for understanding user tasks and contexts.)
• "Walk us through a project where you collaborated closely with Product Managers and Engineers. How did you ensure alignment and manage feedback?" (Highlight your cross-functional collaboration skills.)

Company & Culture Questions:

• "What interests you about Dental Intelligence Inc. and our mission to help dental practices?" (Research the company's product and market position.)
• "How do you stay updated on the latest UX/UI trends and best practices, especially in SaaS products?" (Showcase your commitment to continuous learning.)
• "Describe your ideal team environment and how you contribute to a positive and productive culture." (Align your values with the company's stated culture.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your role, your process (research, ideation, design, testing), the tools used, and most importantly, the results/impact.
• Quantify Your Impact: Use metrics and data whenever possible to demonstrate the success of your designs.
• Explain Your 'Why': Be prepared to articulate the rationale behind your design decisions, linking them back to user needs and business objectives.
• Showcase Data Integration: Explicitly detail how you incorporated user feedback and data analytics into your design process and iterations.

📝 Enhancement Note: Interviewers will be looking for a designer who is not only skilled in visual design but also analytical, data-informed, and a strong collaborator. Preparing case studies that specifically highlight your experience with analytics tools and user behavior analysis will be crucial.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on the Dental Intelligence Inc. careers page.
• Tailor Your Resume: Highlight experience with Figma/Sketch, usability testing, and product analytics tools (Pendo, Hotjar, Mixpanel). Quantify your achievements with relevant metrics.
• Curate Your Portfolio: Select 2-3 strong projects that showcase your UX/UI design process, with a particular emphasis on how you used data and user feedback to drive design decisions and achieve measurable outcomes. Ensure case studies clearly articulate your problem-solving approach.
• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on your role, process, and the impact of your work. Be ready to discuss your experience with analytics tools and user behavior analysis.
• Research the Company: Understand Dental Intelligence Inc.'s mission, product, and target market (dental practices). Prepare thoughtful questions to ask during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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