UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Car Benefit Solutions

Location: Bury, England, United Kingdom

Job Type: Full-Time

Category: Digital Design & User Experience Operations

Date Posted: April 15, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Design intuitive and user-centric interfaces for applications across multiple platforms and devices, ensuring a consistent brand experience and optimal usability.

• Collaborate closely with business and technical teams to analyze user needs, document requirements, and translate them into high-fidelity, production-ready UI designs.

• Champion user experience best practices, including accessibility standards, throughout the design and development lifecycle.

• Conduct user research, create wireframes, prototypes, and user flows to effectively communicate design concepts and gather feedback.

• Contribute to the continuous improvement of digital experiences by staying abreast of emerging technologies and design trends.

📝 Enhancement Note: While the title is UX/UI Designer, the inclusion of "Operations department", "Dynamics 365", "Google Analytics", and "Power BI" in the description indicates a strong connection to operational efficiency and data-driven decision-making within the business. This role will likely involve designing interfaces for internal operational tools and processes, in addition to customer-facing applications, requiring an understanding of how design impacts business operations.

📈 Primary Responsibilities

• Analyze current systems to understand technical aspects and their integration within the business, focusing on internal and external user needs.

• Develop low-fidelity wireframes to conceptualize and present design ideas to stakeholders for early feedback.

• Produce high-fidelity, production-ready UI designs emphasizing consistency, usability, and simplicity.

• Create interactive prototypes to illustrate user needs and assist Business Analysts in refining requirements and designs.

• Conduct peer reviews of designs with the UX Lead and other team members to ensure quality and alignment.

• Present design rationale and decisions clearly to diverse audiences with varying technical expertise.

• Utilize user research and testing methods to validate design approaches and gather actionable insights.

• Collaborate with web and application developers to ensure design feasibility, scope, and successful implementation.

• Create comprehensive UX documentation, including sitemaps, user flows, and customer journey maps, supported by user research findings.

• Produce technical UI or functional specifications as required for development.

• Design adaptable and responsive solutions for various platforms, operating systems, and device types.

• Perform thorough reviews of user interfaces across multiple platforms to ensure correct rendering and functionality, incorporating user and team feedback.

• Engage with end-users, including internal and external customers, to identify user needs, pain points, and opportunities for application and system enhancement.

• Propose system improvements and challenge existing technologies or methodologies, identifying potential cost or time savings.

• Liaise with the Marketing team to ensure publicly viewable materials adhere to brand guidelines and strategic requirements.

• Adapt to different project frameworks, including Agile and Waterfall methodologies, as project needs dictate.

• Comply with project plans, business goals, and industry standards and best practices.

• Conduct research and investigate new technologies and processes within Design, UX, and UI disciplines.

📝 Enhancement Note: The responsibilities highlight a blend of creative design and analytical problem-solving, with a significant emphasis on understanding business processes and operational impact. The mention of "Dynamics 365," "Google Analytics," and "Power BI" suggests that the designer will be expected to integrate with and potentially design for systems that drive operational efficiency and data analysis.

🎓 Skills & Qualifications

Education:

Experience:

• Demonstrable UX/UI design experience showcased in a portfolio that displays the range of your design skills (Essential).

• Experience with web technologies from a design perspective, including TypeScript/JavaScript, Bootstrap, HTML, CSS (Essential).

• Experience with UI design tools such as Figma, Adobe XD, or Sketch (Essential).

• Experience and knowledge of key UX/UI design principles for both web and mobile applications (Essential).

• Understanding of how to keep accessibility at the forefront of design work (Essential).

• Experience in understanding how to use Google Analytics, Power BI dashboards and reports, and other analytic tools to produce insights and drive design work (Desirable).

• Understanding of front-end coding and development technologies and how they affect the design process (Desirable).

• Basic understanding of the automotive and/or financial services industry (Desirable).

Required Skills:

• UX/UI Design Principles & Application

• Proficiency in Figma, Adobe XD, or Sketch

• Wireframing and Prototyping

• User Research Methodologies

• Accessibility Standards Implementation

• Web Technologies (HTML, CSS, Bootstrap)

• Front-End Design Perspective (TypeScript/JavaScript)

• Strong Analytical and Problem-Solving Skills

• Excellent Interpersonal and Communication Skills

• Stakeholder Management and Relationship Building

• Adaptability and Proactiveness in a Reactive Environment

• Attention to Detail and Focus on Consistency

Preferred Skills:

• Experience with Analytics Tools (Google Analytics, Power BI)

• Front-End Development Knowledge

• Automotive or Financial Services Industry Understanding

• Agile Project Management Methodologies

📝 Enhancement Note: The "Essential" skills are heavily weighted towards core UX/UI competencies and practical tool proficiency. The "Desirable" skills, particularly around analytics tools and front-end coding knowledge, suggest that the ideal candidate will have a strong understanding of how their designs integrate with and are informed by data and development realities, aligning with the operational focus of the department.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 diverse UX/UI design projects demonstrating a full design lifecycle from research to final UI.

• Include case studies that clearly articulate the problem, your role, the design process, and the final solution.

• Highlight projects that involve designing for web and mobile applications, showcasing adaptability across platforms.

• Feature examples of user flows, wireframes, interactive prototypes, and high-fidelity UI designs.

Process Documentation:

• Examples of user journey maps, sitemaps, or customer journey maps to illustrate strategic thinking.

• Documentation of user research findings and how they informed design decisions.

• Technical UI or functional specification examples, if available, to show detail in documentation.

• Evidence of collaboration with developers and stakeholders, demonstrating communication and integration processes.

📝 Enhancement Note: Given the role's integration with an "Operations department" and mention of "Dynamics 365," it's highly recommended that candidates include at least one project that demonstrates designing for internal business processes, operational tools, or data visualization dashboards (e.g., using Power BI principles). This would showcase an understanding of how design impacts efficiency and business outcomes.

💵 Compensation & Benefits

Salary Range: £30,000 – £40,000 per annum

Explanation for Estimate: This range is derived directly from the provided job description. It aligns with mid-level UX/UI Designer roles in the UK, considering the specified experience level (2-5 years) and the company's location in Bury, England. The salary reflects the blend of creative design skills and the need for an understanding of operational contexts and business integration.

Benefits:

• 35 hours per week, Monday–Friday, offering a structured work week.

• Hybrid working model: 4 days from home after probation, providing work-life balance and flexibility.

• A supportive environment designed for professional growth and development.

• Investment in professional development opportunities to enhance skills and career progression.

Working Hours: 35 hours per week, typically Monday–Friday. The hybrid arrangement offers flexibility in location for 4 days of the week after completing probation.

📝 Enhancement Note: The explicit mention of "4 days from home after probation" is a significant benefit for work-life balance and flexibility, particularly for a hybrid role. The salary range is competitive for the specified experience level and location in the UK's digital design sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Services / Automotive & Financial Services (Specializing in Employee Car Ownership Schemes and Salary Sacrifice Solutions).

Company Size: The company's "Best Companies to Work For" accolades and "Investors in People Gold" certification suggest a medium to large organization with a strong emphasis on employee well-being and development, likely employing over 100 individuals.

Founded: Founded with a mission to create value through specialized employee car ownership schemes, Car Benefit Solutions has established itself as a leader in its niche. Its commitment to being a "World Class Best Company to Work For" indicates a culture that prioritizes people, innovation, and service excellence.

Team Structure:

• The UX/UI Designer will be part of the Operations department, which is responsible for business needs analysis, technology infrastructure, Dynamics 365 customization, and digital experience enhancement.

• This department likely comprises Business Analysts, Developers, and potentially Data Analysts, fostering a collaborative, cross-functional environment.

Methodology:

• The Operations department utilizes a blended approach to project management, incorporating elements of Agile and Waterfall methodologies based on project requirements, suggesting adaptability and a pragmatic approach to process.

• Emphasis is placed on user-centric design, data-driven insights (via Google Analytics, Power BI), and continuous improvement of systems and services.

• The team is expected to investigate new technologies and processes within Design, UX, and UI disciplines.

Company Website: https://www.carbenefitsolutions.co.uk/

📝 Enhancement Note: The company's strong focus on being a "Best Company to Work For" and its "Investors in People Gold" certification signal a positive and supportive work environment. The Operations department's role in system optimization and digital experience enhancement means the UX/UI Designer will be integral to driving business efficiency and user satisfaction.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX/UI Designer, suitable for individuals with 2-5 years of demonstrable experience. It involves taking ownership of design tasks, contributing to strategic discussions, and working semi-autonomously while collaborating within a team structure. The scope includes designing for both internal operational tools and external-facing applications.

Reporting Structure: The UX/UI Designer will report to a UX Lead, who will likely provide guidance, mentorship, and oversee design quality. Collaboration is expected with Business Analysts, Developers, and the Marketing team, indicating exposure to various business functions.

Operations Impact: The UX/UI Designer's work will directly impact operational efficiency by creating user-friendly interfaces for internal systems (e.g., Dynamics 365, Power BI dashboards) and enhancing the digital experience for external customers. This contribution is crucial for streamlining processes, improving data utilization, and ultimately driving business growth and customer satisfaction.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in UX/UI design, accessibility, and front-end technologies. Exposure to data analytics tools like Power BI and Google Analytics provides avenues for developing data-informed design skills.

• Specialization: Potential to specialize in designing for complex operational systems or focus on user research methodologies.

• Leadership Potential: With proven performance and experience, opportunities may arise for leading design initiatives, mentoring junior designers, or moving into a Senior UX/UI Designer role.

• Cross-Functional Exposure: Gaining a broader understanding of business operations, automotive/financial services, and marketing strategies through close collaboration.

📝 Enhancement Note: The role offers a solid foundation for growth within a company that values employee development. The hybrid nature and focus on continuous improvement provide an excellent platform for a UX/UI Designer looking to expand their skillset beyond pure design into operational impact and data-driven solutions.

🌐 Work Environment

Office Type: Hybrid working model. The role is based in Bury, England, with the expectation of working from home for 4 days per week after probation. This suggests a modern approach to work, balancing in-office collaboration with remote flexibility.

Office Location(s): The primary office location is in Bury, England. Specific details about the office facilities or exact location are not provided, but its presence in Bury suggests accessibility within the Greater Manchester region.

Workspace Context:

• Collaborative Environment: The role requires close collaboration with UX Lead, Business Analysts, Developers, and the Marketing team, indicating a team-oriented workspace, whether in-office or virtual.

• Tools & Technology: Access to standard design software (Figma, Adobe XD, Sketch), development tools (TypeScript/JavaScript, HTML, CSS), and analytics platforms (Google Analytics, Power BI) will be essential.

• Team Interaction: Opportunities for regular team meetings, design reviews, and cross-functional project discussions will be integral to the workflow.

Work Schedule: The standard work week is 35 hours, typically Monday to Friday. The hybrid arrangement provides flexibility for remote work, allowing employees to manage their time effectively while ensuring project deliverables are met.

📝 Enhancement Note: The hybrid model is a key feature, offering a significant work-life balance advantage. Candidates should be comfortable with a mix of remote and in-office collaboration, and potentially use virtual tools extensively for day-to-day interactions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess suitability for the role and experience level.

• First Interview: Likely a discussion with the hiring manager or UX Lead to delve into your experience, design philosophy, and approach to UX/UI challenges. Expect questions about your portfolio projects.

• Design Challenge/Task: A practical exercise to assess your design skills, problem-solving abilities, and how you approach a specific design problem. This might involve creating a wireframe, prototype, or presenting a design solution for a given scenario.

• Final Interview: Potentially with HR or senior leadership to discuss culture fit, career aspirations, and finalize terms.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects that best demonstrate your UX/UI skills and experience.

• Tell a Story: For each project, clearly outline the problem you were solving, your specific role and contributions, your design process (research, wireframing, prototyping, testing), the solutions you implemented, and the outcomes or learnings.

• Highlight Operational Relevance: If possible, include a project that demonstrates designing for internal systems, data dashboards (e.g., Power BI), or processes that impact business efficiency. This will resonate with the role's integration into the Operations department.

• Showcase Tool Proficiency: Clearly indicate the tools used (Figma, Adobe XD, Sketch, etc.) and your level of expertise.

• Accessibility Focus: Ensure your portfolio includes examples where accessibility was a key consideration and highlight how you addressed it.

• Prepare for Walkthrough: Be ready to walk through your portfolio in detail, explaining your thought process and design decisions confidently.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the requirements of any design challenge. Ask clarifying questions if needed.

• Prioritize Key Tasks: Focus on addressing the most critical aspects of the challenge within the given timeframe.

• Demonstrate Process: Even if you can't complete everything, show your thought process, methodology, and how you would approach the problem.

• Consider Constraints: Think about the practical constraints of the role, such as budget, time, and technical feasibility, as well as the operational context.

📝 Enhancement Note: Emphasize projects that showcase an understanding of business objectives and how design contributes to operational efficiency. Being able to articulate how your designs solve business problems, not just user problems, will be a significant advantage.

🛠 Tools & Technology Stack

Primary Tools:

• UI Design Software: Figma, Adobe XD, Sketch (Proficiency in at least one is essential).

• Wireframing & Prototyping Tools: Capabilities within Figma, Adobe XD, Sketch, or dedicated tools like Balsamiq.

• Collaboration Tools: Likely Microsoft Teams, Slack, or similar platforms for team communication.

Analytics & Reporting:

• Web Analytics: Google Analytics (Desirable).

• Business Intelligence/Reporting: Power BI (Desirable), with an understanding of how to use dashboards and reports to inform design.

CRM & Automation:

• CRM Integration: Dynamics 365 (Mentioned as a system the Operations department customizes, implying potential for designing interfaces or workflows related to it).

Web Technologies (Design Perspective):

• Styling: CSS, Bootstrap.

• Scripting: TypeScript, JavaScript.

• Markup: HTML.

📝 Enhancement Note: The explicit mention of Figma, Adobe XD, and Sketch is crucial. Highlighting experience with Power BI and Google Analytics, even if desirable, will significantly boost a candidate's profile given the role's connection to the Operations department's data-driven approach. Familiarity with Dynamics 365 from a design integration perspective would be a strong plus.

👥 Team Culture & Values

Operations Values:

• Pride: Taking ownership of work and delivering high-quality, user-centric designs that reflect well on the company.

• Integrity: Upholding ethical design practices, respecting user privacy, and being transparent in communication and decision-making.

• Accountability: Taking responsibility for design outcomes, meeting deadlines, and proactively addressing challenges.

• Continuous Improvement: Actively seeking feedback, learning new skills, and refining processes and designs to enhance usability and efficiency.

• Enjoyment: Fostering a positive and engaging work environment, finding satisfaction in problem-solving and creating impactful designs.

Collaboration Style:

• Cross-Functional Integration: Working closely with Business Analysts, Developers, and Marketing to ensure cohesive and effective solutions.

• Process Review Culture: Participating in design reviews, providing constructive feedback, and being open to receiving feedback to improve work.

• Knowledge Sharing: Actively contributing to team knowledge by sharing insights from user research, design trends, and best practices.

• Efficiency-Focused: Collaborating to find the most efficient design and development pathways, leveraging technology and data to inform decisions.

📝 Enhancement Note: The company's stated values ("pride, integrity, accountability, continuous improvement, and enjoyment") should be reflected in how candidates discuss their work ethic and collaboration style. Demonstrating how these values translate into design practice and team interaction will be key for cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Effectively translating diverse stakeholder needs and technical constraints into user-friendly and functional designs.

• Designing for Multiple Platforms: Ensuring a consistent and optimized user experience across web, mobile, and potentially internal application interfaces.

• Integrating with Operational Systems: Understanding and designing interfaces for complex systems like Dynamics 365 or data visualization tools (Power BI) that drive business operations.

• Staying Current with Technology: Keeping pace with evolving design tools, web technologies, and user experience trends to maintain relevance and innovation.

Learning & Development Opportunities:

• Upskilling in Data-Informed Design: Leveraging Google Analytics and Power BI data to refine designs and demonstrate ROI.

• Deepening Accessibility Expertise: Becoming a go-to resource for accessible design practices within the team.

• Exploring Front-End Development: Gaining a more in-depth understanding of how front-end code impacts design implementation.

• Mentorship: Receiving guidance from a UX Lead and potentially mentoring junior team members in the future.

• Industry Trends: Potential for attending workshops, webinars, or industry events related to UX/UI design and digital transformation.

📝 Enhancement Note: The challenges presented are common in UX/UI roles that bridge design with operational and technical realities. Candidates who can demonstrate proactive problem-solving and a desire to learn will be well-suited. The growth opportunities are substantial for someone looking to expand their skillset into data-driven design and operational impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on communication, negotiation, and compromise).

• "Walk me through a project where you designed for both web and mobile platforms. What were the key considerations for each, and how did you maintain consistency?" (Highlight adaptability and platform-specific optimizations).

• "How have you used data (e.g., from analytics tools) to inform your design decisions or improve a user experience?" (Be ready to discuss specific examples, ideally mentioning Power BI or Google Analytics if applicable).

Company & Culture Questions:

• "Based on your understanding of Car Benefit Solutions and our Operations department, how do you see your UX/UI skills contributing to our business goals?" (Research the company's services and the role of the Operations department).

• "How do you approach collaboration with developers and business analysts? Can you share an example of a successful cross-functional project?" (Emphasize teamwork and communication skills).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the problem, your role, your process, the solution, and the results/learnings. Use a framework like STAR (Situation, Task, Action, Result).

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., "increased conversion by X%", "reduced support tickets by Y%", "improved task completion time by Z%").

• Showcase Your Process: Don't just show final screens; explain your wireframes, user flows, and research. This demonstrates your thinking.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, challenges encountered, and alternative solutions you considered.

• Enthusiasm for the Role: Express genuine interest in Car Benefit Solutions, the Operations department, and how you can contribute to their mission.

📝 Enhancement Note: For this role, explicitly preparing to discuss how your design work impacts operational efficiency, data utilization, and internal processes will be highly beneficial. This demonstrates an understanding of the department's broader objectives beyond just user interface aesthetics.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on Workable.

• Customize Your Resume: Tailor your resume to highlight responsibilities and skills mentioned in the job description, particularly those related to UX/UI design, accessibility, web technologies, and any experience with operational systems or analytics tools. Use keywords from the job posting.

• Curate Your Portfolio: Select 3-5 of your strongest projects, ensuring they showcase a range of UX/UI skills. Prioritize projects that demonstrate designing for web/mobile, accessibility, and ideally, internal business processes or data visualization. Prepare a clear narrative for each project.

• Prepare for Interview Questions: Practice answering common UX/UI interview questions, focusing on behavioral examples and problem-solving scenarios. Be ready to discuss your portfolio projects in detail and articulate your thought process.

• Research Car Benefit Solutions: Understand their services, company culture (especially their "Best Companies to Work For" status), and the likely function of their Operations department and systems like Dynamics 365.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.