UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer Company: Boku Location: Tallinn, Estonia Job Type: Full-time Category: Product Design / UX/UI Date Posted: November 17, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: Hybrid (Remote option available for specific locations)

🚀 Role Summary

• This role focuses on designing user experiences and interfaces for Boku's diverse product suite, including customer-facing payment flows, partner portals, and internal back-office tools.
• The UX/UI Designer will be instrumental in establishing and evolving Boku's design system, ensuring consistency and modern usability across all digital touchpoints.
• This position requires a blend of strong UI design skills, a solid understanding of UX fundamentals, and the ability to translate complex business and user needs into intuitive and scalable design solutions.
• As the foundational hire for Boku's design function, the individual will play a key role in shaping the design culture, methodologies, and future growth of the design team.

📝 Enhancement Note: The role is defined as a foundational hire for the design function, implying significant autonomy and the opportunity to influence design strategy and processes. The "Remote OK" status, combined with specified remote locations, suggests a hybrid model with flexibility for remote work, potentially requiring coordination with global teams.

📈 Primary Responsibilities

• Design Execution & Implementation:
  • Create high-fidelity UI designs, interactive prototypes, and reusable components that adhere to and contribute to Boku's evolving design system.
  • Collaborate closely with engineering teams to meticulously translate design intent into functional interfaces, ensuring high standards of interaction quality and visual fidelity.
  • Conduct design handoffs to development teams, providing clear documentation and specifications to facilitate seamless implementation.
• UX Research & Iteration:
  • Conduct user research activities, including user interviews, usability testing, and surveys, to gather insights into user needs and pain points.
  • Translate user feedback and business requirements into intuitive user journeys, wireframes, and mockups that optimize user flows.
  • Analyze usage analytics and user feedback to identify areas for improvement and drive iterative design enhancements.
• Design Systems & Consistency:
  • Maintain, update, and expand shared design patterns, components, and style guides within the design system to ensure consistency across all Boku products and internal tools.
  • Document design standards, best practices, and component usage guidelines to facilitate adoption and understanding across product and engineering teams.
  • Advocate for design system principles and best practices to foster a culture of consistency and efficiency.
• Cross-Functional Collaboration:
  • Partner effectively with Product Managers, Engineers, Marketing, and other stakeholders to understand project requirements, technical constraints, and business objectives.
  • Participate in agile development processes, contributing design expertise to sprint planning, backlog grooming, and retrospectives.
  • Facilitate design reviews and workshops to gather feedback and ensure alignment from cross-functional teams.
• Scalability & Ownership:
  • Take ownership of specific product domains, initially focusing on partner-facing tools, and contribute to their ongoing design evolution.
  • As the design team expands globally, mentor and onboard new designers, helping to establish a cohesive and collaborative global design function.
  • Proactively identify opportunities for design innovation and process improvement within Boku's product ecosystem.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on design systems and cross-functional collaboration, typical for mid-level designers in growing tech companies. The initial focus on partner-facing tools and the future mentorship role indicate a clear career progression path within the design team.

🎓 Skills & Qualifications

Education:

• While formal degrees are not a strict requirement, a strong understanding of design principles, user-centered design methodologies, and interaction design is essential.
• Demonstrated ability to articulate design decisions and rationale is highly valued.

Experience:

• Proven experience of 2-5 years as a UX/UI Designer, with a portfolio showcasing your work.
• Experience in a B2B or enterprise product environment is highly desirable, demonstrating an understanding of complex system design and stakeholder management.
• Experience working with or contributing to established design systems (e.g., Figma components, design libraries, tokens) is a significant advantage.

Required Skills:

• UX Design Fundamentals: Solid understanding of user research methodologies, information architecture, interaction design principles, and user journey mapping.
• UI Design Excellence: Strong visual design skills with meticulous attention to detail, a keen eye for component consistency, typography, color theory, and accessibility standards.
• Prototyping Proficiency: Ability to create interactive prototypes using modern design tools to effectively communicate design concepts and user flows.
• Design System Contribution: Practical experience in building, maintaining, or contributing to design systems, including component libraries and style guides.
• Cross-Functional Collaboration: Proven ability to work effectively with product managers, engineers, and other stakeholders, fostering a collaborative and communicative environment.
• Figma Expertise: Proficiency in using Figma for design, prototyping, and collaboration, including leveraging its features for design system management.
• Clear Communication & Documentation: Excellent verbal and written communication skills, with the ability to clearly articulate design decisions and provide structured feedback.
• Problem-Solving Acumen: Ability to translate complex business requirements and user needs into elegant, usable, and scalable design solutions.

Preferred Skills:

• B2B/Enterprise Product Experience: Prior work on complex platforms or enterprise tools, understanding the nuances of B2B user needs.
• User Research & Testing: Experience conducting user interviews, usability testing, and synthesizing research findings into actionable design insights.
• Visual Documentation Skills: Ability to create clear and concise design specifications and documentation for engineering handoff.
• Agile/Scrum Familiarity: Experience working within agile development methodologies and participating in cross-functional team ceremonies.
• Curiosity & Proactive Mindset: A genuine interest in understanding how products work, a willingness to learn, iterate, and proactively identify areas for improvement.

📝 Enhancement Note: The emphasis on a portfolio is crucial, as the job description explicitly states that formal degrees are not required but demonstrated capability is key. The "2-5 years" experience level aligns with the responsibilities of establishing design systems and shaping culture.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio demonstrating a strong foundation in both UX and UI design principles, showcasing a range of projects.
• Projects should highlight your ability to solve complex design problems, from initial research and ideation through to final UI implementation.
• Include examples of your work with design systems, showcasing your understanding of component-based design, reusability, and consistency.
• Demonstrate your process for translating user needs and business requirements into intuitive user journeys and effective interfaces.
• Provide evidence of collaboration with cross-functional teams, illustrating your ability to work effectively with product managers and engineers.

Process Documentation:

• Showcase examples of your design process documentation, including user flows, wireframes, and interaction specifications.
• Include case studies that detail your approach to problem-solving, user research methods employed, and the rationale behind your design decisions.
• Highlight your experience in creating or contributing to design systems, including how you approached component design, documentation, and governance.
• Demonstrate your ability to manage design handoffs to engineering, including the types of documentation and specifications you provide.

📝 Enhancement Note: The job description explicitly states that a portfolio is required and that formal degrees are not. This section emphasizes showcasing the candidate's design process, problem-solving skills, and collaborative capabilities, which are critical for a foundational design role.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a UX/UI Designer with 2-5 years of experience in Tallinn, Estonia, the estimated annual gross salary range is €35,000 - €55,000. This range accounts for the role's foundational nature, the company's position in the FinTech/Payments sector, and the cost of living in Tallinn.

Benefits:

• Competitive Salary: A remuneration package commensurate with experience and skills.
• Health & Wellness: Comprehensive health insurance coverage, potentially including dental and vision.
• Professional Development: Opportunities for training, workshops, and conference attendance to enhance design skills and stay updated with industry trends.
• Flexible Work Environment: Support for hybrid work arrangements, with options for remote work from approved locations, promoting work-life balance.
• Global Exposure: Opportunity to work with a diverse, international team and contribute to a globally recognized brand in the payments industry.
• Retirement Savings Plan: Contribution to a pension or retirement savings scheme.
• Paid Time Off: Generous annual leave, public holidays, and sick leave allowances.

Working Hours:

• Standard full-time working hours are expected, typically around 40 hours per week.
• Flexibility may be offered to accommodate individual needs and team collaboration, particularly given the hybrid and remote work options.
• Adherence to BST (British Summer Time) or CET (Central European Time) working hours may be required for effective collaboration with global teams.

📝 Enhancement Note: Salary is estimated based on typical mid-level UX/UI designer roles in Tallinn, Estonia, considering the company's industry and the specific responsibilities outlined. Benefits are inferred based on standard offerings for tech companies of Boku's size and international presence.

🎯 Team & Company Context

🏢 Company Culture

Industry: FinTech / Mobile Payments Solutions. Boku operates in a dynamic and rapidly evolving global payments landscape, providing critical infrastructure for major digital brands. Company Size: Boku is a publicly traded company (BOKU.L) with a global presence, indicating a significant operational scale and a need for structured processes. The description suggests a growing team structure, particularly within design. Founded: Incorporated in 2008, Boku has established itself as a leader in its field, with a history of innovation and expansion across numerous countries.

Team Structure:

• The design function is currently small, with this role being the first addition to support the Head of Design.
• The role will involve close collaboration with Product Managers, Engineers, and other stakeholders across various departments and geographies.
• As the design team grows, this role is expected to evolve into a subject-matter lead, potentially mentoring junior designers in different time zones.

Methodology:

• Boku utilizes a data-driven approach, evident in its focus on payment processing volumes and customer reach.
• The company emphasizes scalability and global reach, which will be reflected in its design and product development processes.
• A collaborative and transparent workflow is being established, particularly within the design and engineering functions.

Company Website: https://www.boku.com/

📝 Enhancement Note: The company's focus on global payments and its established market position suggest a professional and results-oriented work environment. The growth phase of the design team presents an opportunity for significant impact.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Designer (2-5 years of experience). This level signifies an individual contributor role with increasing responsibility and autonomy, capable of driving design initiatives from concept to completion. Reporting Structure: The UX/UI Designer will report directly to the Head of Design. This close reporting line allows for mentorship and direct guidance. Operations Impact: The role's impact extends to the user experience of millions of consumers and partners globally, directly influencing customer satisfaction, partner engagement, and the overall effectiveness of Boku's payment solutions. By establishing a consistent and modern design language, this role will contribute to brand perception and operational efficiency.

Growth Opportunities:

• Design System Leadership: Opportunity to become a subject-matter expert and lead the development and evolution of Boku's design system over time.
• Mentorship & Team Building: As the design team expands, there will be opportunities to mentor new hires and contribute to building a high-performing design function.
• Product Domain Ownership: Taking ownership of specific product areas, such as the partner portal, allowing for deep expertise and strategic influence.
• Skill Expansion: Exposure to diverse product areas and cross-functional collaboration will foster continuous learning and skill development in UX research, interaction design, and potentially product strategy.
• Global Impact: Contributing to products used by major global brands and millions of users worldwide provides significant professional growth and exposure.

📝 Enhancement Note: The growth path is clearly defined, moving from a foundational individual contributor to a potential lead or subject-matter expert role, emphasizing the strategic importance of design within Boku.

🌐 Work Environment

Office Type: Boku has offices in major global hubs, including London and San Francisco. The Tallinn office is likely a modern workspace designed for collaboration and innovation, supporting a hybrid work model. Office Location(s): The primary job location is Tallinn, Estonia. However, the company explicitly mentions remote options for London, UK, and San Francisco, USA, suggesting a distributed team structure and the possibility of remote work for this role within specific geographic constraints.

Workspace Context:

• Collaborative Environment: Expect a collaborative atmosphere where designers work closely with product managers and engineers, fostering open communication and shared problem-solving.
• Tools & Technology: Access to industry-standard design tools such as Figma, with potential for other specialized software for research, prototyping, and collaboration.
• Global Interaction: Opportunities to interact with colleagues across different time zones and cultures, enriching the work experience and fostering global perspectives.

Work Schedule:

• A standard 40-hour work week is typical, with flexibility for hybrid and remote arrangements.
• Effective communication and coordination across different time zones will be key, requiring proactive scheduling and responsiveness.

📝 Enhancement Note: The hybrid and remote-friendly nature of the role, combined with global office locations, indicates a modern, flexible work environment that values output and collaboration over strict on-site presence.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and fit.
• Portfolio Presentation & Discussion: A session where you present your portfolio, discuss your design process, and elaborate on specific projects. Expect questions about your problem-solving approach, design rationale, and collaboration experience.
• Technical/Skills Assessment: This may involve a practical design exercise or a take-home challenge to evaluate your design skills, problem-solving abilities, and understanding of design systems.
• Cross-Functional Interview: An interview with a Product Manager and/or Engineer to assess your collaboration skills, communication style, and ability to work within an agile development process.
• Final Interview: Likely with the Head of Design or a senior leader to discuss cultural fit, long-term career aspirations, and the strategic vision for the design function.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best showcase your UX/UI skills, design process, and ability to work with design systems. Prioritize projects that align with B2B or complex product environments.
• Tell a Story: For each project, clearly articulate the problem you were solving, your role and responsibilities, the process you followed (research, ideation, design, testing), the key decisions you made, and the impact of your work (quantifiable where possible).
• Highlight Design System Work: Explicitly showcase any experience with design systems, component libraries, or style guides. Explain your contributions and understanding of their importance for scalability and consistency.
• Demonstrate Collaboration: Use examples to illustrate how you worked with cross-functional teams, handled feedback, and managed design handoffs to engineering.
• Be Ready for Deep Dives: Prepare to discuss your design choices, trade-offs, and learnings in detail. Be open to constructive criticism and demonstrate a growth mindset.

Challenge Preparation:

• Understand the Context: If given a design challenge, ensure you fully understand the brief, target users, and business objectives. Ask clarifying questions.
• Focus on Process: Emphasize your thought process and how you would approach the problem, rather than just presenting a final solution.
• Consider Constraints: Think about technical feasibility, scalability, and business impact when developing your solution.
• Practice Presentation: Be prepared to present your findings and solutions concisely and clearly, articulating your rationale effectively.

📝 Enhancement Note: The emphasis on portfolio presentation and a potential design challenge underscores the practical nature of this role and the company's focus on demonstrable design capability.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for UI design, prototyping, and collaboration. Proficiency in its component system, auto layout, and prototyping features is essential.
• Prototyping Tools: While Figma handles most prototyping needs, familiarity with other tools like InVision, Axure, or Adobe XD might be beneficial for specific project requirements.
• User Research Platforms: Experience with tools for conducting remote usability testing and user interviews (e.g., UserTesting.com, Lookback, Zoom).
• Collaboration Tools: Proficiency with tools like Jira, Confluence, Slack, and Trello for project management, communication, and documentation.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Google Analytics, Amplitude, Mixpanel, or similar platforms to understand user behavior and inform design decisions.
• Data Visualization Tools: While not a primary responsibility, understanding how data is visualized in dashboards (e.g., Tableau, Looker) can help in designing for better data consumption.

CRM & Automation:

• CRM Systems: Awareness of how CRM systems (e.g., Salesforce) integrate with product design and user management, particularly for B2B contexts.
• Project Management Software: Tools like Jira and Asana for tracking design tasks, project progress, and sprint management.

📝 Enhancement Note: Figma is highlighted as a primary tool, which is standard for modern UX/UI roles. The inclusion of analytics and project management tools indicates the integrated nature of design within Boku's product development lifecycle.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and serving user needs through thoughtful design solutions.
• Collaboration & Transparency: Fostering an environment where ideas are shared openly, feedback is constructive, and cross-functional teams work together seamlessly.
• Quality & Craftsmanship: A dedication to high standards in design execution, attention to detail, and the overall user experience.
• Innovation & Iteration: Embracing a proactive mindset to explore new ideas, iterate on existing designs, and continuously improve products.
• Ownership & Accountability: Taking responsibility for design outcomes and driving initiatives to successful completion.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be integrated members of product teams, working closely with PMs and Engineers throughout the development lifecycle.
• Feedback-Driven: An open culture for giving and receiving constructive feedback on designs, aimed at improving the product.
• Shared Knowledge: Encouraging the sharing of design insights, best practices, and learnings across the team and with other departments.
• Agile & Adaptable: A flexible approach to workflows and processes, adapting to changing project needs and team structures.

📝 Enhancement Note: The values emphasize a modern, agile design culture that prioritizes user needs, collaboration, and continuous improvement. This aligns well with the foundational nature of the role.

⚡ Challenges & Growth Opportunities

Challenges:

• Establishing Design Foundations: As the first design hire, a key challenge will be establishing initial design processes, standards, and contributing to the nascent design system.
• Balancing Diverse Needs: Designing for multiple product types (customer payment flows, partner portals, internal tools) requires balancing different user needs, technical constraints, and business objectives.
• Global Scalability: Ensuring that designs are scalable and adaptable to various markets and languages, given Boku's international presence.
• Evolving Processes: Working within a growing team where processes are still being defined requires adaptability, initiative, and comfort with ambiguity.
• Cross-Time Zone Collaboration: Effectively collaborating with global teams across different time zones can present logistical and communication challenges.

Learning & Development Opportunities:

• Design System Mastery: Opportunity to deeply understand and influence the development of a comprehensive design system, a highly valuable skill.
• Broad Product Exposure: Gaining experience across different product domains within the FinTech/Payments sector.
• Mentorship & Leadership: Developing leadership and mentorship skills as the design team grows and new designers are onboarded.
• Industry Best Practices: Staying abreast of the latest trends in UX/UI design, interaction design, and design system management through continuous learning and professional development.
• Cross-Functional Expertise: Deepening understanding of product management, engineering, and business operations within a global FinTech company.

📝 Enhancement Note: The challenges are framed as opportunities for growth, particularly in establishing design foundations and developing leadership skills, which is attractive for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex design problem you solved. What was your process, what trade-offs did you make, and what was the outcome?" (Focus on problem-solving, process, and impact.)
• "How do you approach building or contributing to a design system? What are the key components and considerations?" (Assess understanding of design systems, scalability, and consistency.)
• "Walk me through a project in your portfolio where you collaborated closely with engineers. How did you ensure design intent was maintained during implementation?" (Evaluate collaboration, communication, and technical understanding.)
• "How do you balance user needs with business requirements and technical constraints?" (Assess prioritization, negotiation, and strategic thinking.)
• "As the first designer hired for this function, how would you approach establishing Boku's design culture and processes?" (Gauge initiative, strategic thinking, and foundational design leadership.)

Company & Culture Questions:

• "What interests you about Boku and the mobile payments industry?" (Demonstrate research and genuine interest.)
• "How do you approach receiving and giving constructive feedback?" (Assess collaboration and communication style.)
• "Describe your ideal working relationship with product managers and engineers." (Evaluate team integration and collaboration approach.)
• "How do you stay updated with the latest UX/UI design trends and technologies?" (Assess commitment to continuous learning.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, use a consistent structure: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.
• Emphasize Your Process: Clearly articulate why you made certain design decisions, referencing user research, heuristics, or business goals.
• Showcase Design System Skills: If applicable, dedicate time to walk through how you’ve used or built components, tokens, or style guides. Explain the benefits.
• Quantify Impact: Where possible, use metrics (e.g., increased conversion rates, reduced error rates, improved task completion times) to demonstrate the value of your design work.
• Be Concise and Engaging: Practice your presentation to ensure it flows well and stays within the allotted time, while being ready to dive deeper into specific areas.

📝 Enhancement Note: The preparation advice focuses on demonstrating core UX/UI competencies, understanding of design systems, and collaborative skills, which are critical for this role.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided Greenhouse link.
• Portfolio Customization: Curate your portfolio to prominently feature projects demonstrating your UX/UI expertise, design process, and experience with design systems. Tailor your project selection to highlight B2B or enterprise product design if possible.
• Resume Optimization: Ensure your resume clearly outlines your years of experience, key skills (UX Design, UI Design, Figma, Design Systems, Prototyping), and achievements relevant to this role. Use keywords from the job description.
• Prepare Your Narrative: Practice presenting your portfolio, focusing on articulating your design process, problem-solving approach, and collaborative experiences. Be ready to discuss specific design decisions and their impact.
• Company Research: Familiarize yourself with Boku's products, mission, and the mobile payments industry. Understand their current design aesthetic and identify potential areas for design contribution.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. Specific details regarding compensation, benefits, and the exact interview process should be verified directly with Boku during the application and interview stages.