UX/UI Designer (all genders) at HRS Group

📍 Job Overview

Job Title: UX/UI Designer (all genders) Company: HRS Group Location: Ho Chi Minh City, Vietnam Job Type: Full-time Category: UX/UI Design, Product Design Date Posted: August 15, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: On-site

🚀 Role Summary

Design intuitive and visually appealing user interfaces (UI) for B2B and B2C products, focusing on web and mobile applications.
Develop seamless user experiences (UX) through wireframes, prototypes, and user flows, prioritizing user needs and accessibility.
Contribute to the evolution and consistency of the company's design system across all products.
Collaborate closely with product managers, engineers, and stakeholders to translate business requirements into effective design solutions.
Enhance UI consistency and simplify UX across various customer journeys within the travel tech platform.

📝 Enhancement Note: While the job title is UX/UI Designer, the responsibilities and required skills strongly indicate a need for a professional who can bridge user experience strategy with detailed visual design execution. The emphasis on consistency across products and simplifying customer journeys suggests a role focused on enhancing the overall user journey within the travel tech ecosystem, aligning with operations efficiency and user adoption goals.

📈 Primary Responsibilities

Craft high-fidelity UI designs and interactive prototypes that align with brand guidelines and enhance user engagement for web and mobile platforms.
Conduct user research, create user personas, and map customer journeys to identify pain points and opportunities for UX improvement.
Develop wireframes, user flows, and interactive prototypes to effectively communicate design concepts and interaction models to cross-functional teams.
Collaborate with product managers to define product requirements and user stories, ensuring design solutions meet business objectives and user needs.
Work closely with engineering teams to ensure accurate implementation of UI designs and adherence to design system standards.
Participate in design reviews, providing and receiving constructive feedback to foster continuous improvement in design quality and user experience.
Contribute to the maintenance and expansion of the design system, ensuring UI components are reusable, scalable, and consistent.
Conduct usability testing and analyze user feedback to iterate on designs and improve overall product usability and satisfaction.

📝 Enhancement Note: The primary responsibilities focus on the core design aspects of UX/UI but also imply a need for strategic thinking in user journey simplification and UI consistency. For operations professionals, this translates to understanding how design impacts user adoption, efficiency, and overall platform performance, which are critical for a travel tech company aiming to maximize rental performance.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience. Experience: Minimum of 2 years of professional experience in UX/UI design, with a demonstrable track record of designing complex digital products, preferably within the SaaS or travel industry.

Required Skills:

Proven expertise in UX/UI design principles, methodologies, and best practices.
Strong proficiency in industry-standard design and prototyping tools such as Figma and Miro.
Demonstrated ability to create wireframes, user flows, interactive prototypes, and high-fidelity mockups.
Solid understanding of design systems, typography, color theory, and accessibility standards (WCAG).
Familiarity with user research techniques and usability testing methodologies.
Excellent problem-solving skills and meticulous attention to detail in UI execution.
Strong verbal and written communication skills in English for effective collaboration.
Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.

Preferred Skills:

Experience with additional prototyping tools like Maze, Axure, or Framer.
Prior experience in the SaaS industry or the travel technology sector.
Knowledge of German language for enhanced collaboration with the German team.
Experience contributing to or maintaining design systems.
Understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate better collaboration with engineers.

📝 Enhancement Note: The "2 years of experience" suggests a mid-level role. The emphasis on Figma and Miro indicates a need for modern collaborative design workflows. The "SaaS and/or travel industry" preference is a key differentiator, highlighting the importance of domain knowledge for successful product design within this specific context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A comprehensive portfolio showcasing a minimum of 3-5 diverse UX/UI design projects, demonstrating a strong understanding of user-centered design principles.
Projects should highlight the candidate's process from problem definition, user research, ideation, wireframing, prototyping, UI design, and final execution.
Include case studies that clearly articulate the design challenges, the solutions implemented, the rationale behind design decisions, and measurable outcomes or user impact.
Showcase proficiency in Figma, demonstrating the creation of complex UI elements, component libraries, and interactive prototypes.
Evidence of experience with design systems, including contributions to or utilization of established systems.
Demonstrations of understanding and application of accessibility standards in design.

Process Documentation:

Articulate the design process followed for each project, detailing user research methodologies, wireframing techniques, prototyping tools used, and iteration cycles.
Explain how user feedback and usability testing informed design decisions and led to product improvements.
Provide examples of how design solutions were translated into actionable specifications for development teams.
Illustrate contributions to design systems, including component creation, documentation, and version control.

📝 Enhancement Note: For a UX/UI role, a strong portfolio is paramount. The requirements emphasize not just the final designs but the entire process, including research, iteration, and collaboration. This aligns with operations' need for documented, repeatable, and efficient processes that deliver measurable results.

💵 Compensation & Benefits

Salary Range: For a UX/UI Designer with 2-5 years of experience in Ho Chi Minh City, Vietnam, the estimated annual salary range is typically between 300,000,000 VND to 600,000,000 VND (approximately $12,000 - $24,000 USD). This range can vary based on the candidate's specific experience, portfolio strength, and interview performance.

Benefits:

Attractive remuneration package in line with market standards.
Annual or multi-year bonus structure based on performance.
Provision of all necessary work equipment.
Support for mobility.
Opportunity to work with a leading travel tech company.
Professional development and growth opportunities within an international group.
Collaborative and innovative work environment.

Working Hours: The standard working hours are expected to be around 40 hours per week, typical for a full-time position in Vietnam. Flexibility may be offered, but the core work will be expected during standard business hours to facilitate collaboration with the German team.

📝 Enhancement Note: The salary estimate is based on general market data for UX/UI designers in Ho Chi Minh City with 2-5 years of experience. The inclusion of bonuses, equipment, and mobility support are standard benefits that enhance the overall compensation package, appealing to professionals seeking stability and growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Travel Technology (specifically holiday rentals and broader business travel solutions). HRS Group is a significant player in the travel industry, leveraging technology to optimize bookings, payments, and accommodation management for businesses and governments. Destination Solutions, as part of HRS, focuses on maximizing rental performance through an end-to-end platform. Company Size: HRS Group operates globally with a significant employee base. Destination Solutions itself is growing, with a current team of over 70 members across Europe and expanding into Ho Chi Minh City. This indicates a company with established processes and resources but still maintaining an agile and entrepreneurial spirit. Founded: HRS was founded in 1978. This long history suggests stability, deep industry knowledge, and a proven track record in the travel sector.

Team Structure:

The UX/UI Designer will be part of a growing product and design team in Ho Chi Minh City, likely working closely with a product management and engineering team.
They will collaborate extensively with the "German team," implying a cross-functional, potentially distributed team structure common in international tech companies.
Reporting lines are likely to be to a Head of Product, Design Lead, or a similar senior role within the product development function.

Methodology:

The company emphasizes an "entrepreneurial driven environment of full ownership and execution focus," suggesting a culture where individuals are empowered to take initiative and drive projects to completion.
A "hands-on mentality and room for our own ideas" points towards a culture that values proactivity and innovation.
The focus on "making our products and solutions for the customer better, smarter and more sustainable" highlights a commitment to continuous improvement and customer-centricity.

Company Website: https://www.hrs.com/

📝 Enhancement Note: The company culture is described as innovative, entrepreneurial, and hands-on, with a flat hierarchy. For operations professionals, this means opportunities for direct impact and ownership, but also a need for self-direction and proactivity in defining and improving processes. The close collaboration with the German team highlights the international nature of the work.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level position within the product design function. The responsibilities indicate a hands-on contributor who can operate independently on design tasks, influence product direction through design thinking, and contribute to the overall product strategy from a user experience perspective. The "all genders" designation is inclusive.

Reporting Structure: The UX/UI Designer will likely report to a Design Lead, Product Manager, or Head of Product, working within a product development team. Close collaboration with engineering and product management is expected, as well as interaction with stakeholders across departments, including potentially those in marketing or sales operations, to ensure a cohesive user journey.

Operations Impact: As a UX/UI Designer, the impact on operations is significant. By creating intuitive and efficient user interfaces, the designer directly influences user adoption of the platform, reduces support costs through clear user flows, and enhances customer satisfaction. Streamlining user journeys contributes to operational efficiency by minimizing friction points and improving task completion rates for both B2B (hosts, property managers) and B2C (travelers) users.

Growth Opportunities:

Skill Advancement: Deepen expertise in UX/UI design, particularly within the travel tech domain, and gain experience with advanced design systems and prototyping tools.
Leadership Potential: Progress to a Senior UX/UI Designer role, leading design initiatives, mentoring junior designers, and taking ownership of larger product areas.
Cross-functional Exposure: Develop a broader understanding of product management, engineering workflows, and the business impact of design decisions, potentially leading to roles in Product Management or Design Leadership.
International Experience: Gain experience working within a global organization, collaborating with international teams, and understanding diverse market needs.

📝 Enhancement Note: The growth opportunities are framed within the context of product design, but the impact on operational efficiency and user adoption is a key aspect that operations professionals will appreciate. The potential to influence product strategy and work internationally offers a strong career trajectory.

🌐 Work Environment

Office Type: The role is based in an on-site office in Ho Chi Minh City. This suggests a traditional office environment designed to foster collaboration and team cohesion.

Office Location(s): Ho Chi Minh City, Vietnam. This location provides access to a vibrant talent pool and a growing tech ecosystem.

Workspace Context:

The workspace will likely be a modern office setting that supports collaboration, with access to necessary design tools and technology.
Opportunities for direct interaction with local team members (product managers, engineers) to foster a strong team dynamic and efficient workflow.
Close collaboration with the German team will likely be facilitated through digital communication and collaboration tools, requiring effective remote teamwork skills.
An environment that encourages idea sharing and proactivity, aligning with the company's entrepreneurial culture.

Work Schedule: The work schedule is expected to be standard business hours, likely Monday to Friday, to ensure alignment with the German team's working hours for seamless communication and project collaboration.

📝 Enhancement Note: The on-site requirement in Ho Chi Minh City indicates a need for candidates comfortable with a physical office presence and direct team interaction. The collaboration across time zones with the German team is a key element of the work environment.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements.
Portfolio Presentation/Design Challenge: You will likely be asked to present your portfolio, discussing your design process, key projects, and problem-solving approaches. A practical design challenge focused on a specific product area or user journey may also be part of this stage.
Technical Interview: Discussion with design or engineering leads to delve deeper into your technical skills, understanding of design systems, and familiarity with tools.
Cultural Fit Interview: Conversations with team members or hiring managers to assess collaboration style, problem-solving methodology, and alignment with the company's entrepreneurial and hands-on culture.
Final Interview: Potentially with a senior leader to discuss overall fit and long-term potential with the company.

Portfolio Review Tips:

Focus on Process: Clearly articulate your design journey for each project. Explain the "why" behind your decisions, the research conducted, and how you iterated based on feedback.
Showcase Impact: Quantify the impact of your design work whenever possible. Use metrics related to user engagement, task completion rates, conversion improvements, or user satisfaction.
Highlight Collaboration: Demonstrate how you worked with cross-functional teams (product managers, engineers) and incorporated their feedback.
Demonstrate Tool Proficiency: Showcase your skills with Figma, including complex interactions, component libraries, and prototyping capabilities.
Tailor to HRS: Research HRS Group and Destination Solutions' products. If possible, subtly tailor your portfolio presentation to highlight relevant experience or insights.

Challenge Preparation:

Familiarize yourself with common UX/UI challenges related to travel tech platforms, B2B SaaS products, and user journey simplification.
Be prepared to articulate your thought process clearly and concisely, focusing on user needs, business goals, and design rationale.
Practice presenting your work under time constraints, ensuring a logical flow and clear communication.
Consider how your proposed solutions align with design system principles and accessibility standards.

📝 Enhancement Note: The interview process is standard for design roles, with a strong emphasis on the portfolio and design process. Candidates should be prepared to articulate their methodologies and demonstrate tangible results, which is crucial for roles that impact operational efficiency and user adoption.

🛠 Tools & Technology Stack

Primary Tools:

Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency is a must.
Miro: Used for brainstorming, user flow mapping, journey mapping, and collaborative ideation.
Prototyping Tools: Familiarity with Maze, Axure, or Framer is preferred for creating interactive prototypes and conducting usability testing.

Analytics & Reporting:

While not explicitly mentioned for this role, understanding analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) would be beneficial for data-informed design decisions and measuring the impact of UX/UI changes. This is relevant for operations professionals who rely on data to drive improvements.

CRM & Automation:

Understanding the underlying CRM or platform architecture (though not directly used by the designer) can provide context for data flow and user management within the HRS ecosystem. Knowledge of how design impacts data integrity and user segmentation can be an advantage.

📝 Enhancement Note: The explicit mention of Figma and Miro highlights the core technology stack. For operations, understanding how these design tools integrate with broader product development workflows and how design decisions impact user data and platform efficiency is key.

👥 Team Culture & Values

Operations Values:

User-Centricity: A core value driving all design decisions, ensuring customer needs and usability are paramount.
Collaboration: Working effectively with product managers, engineers, and other stakeholders to achieve shared goals.
Innovation & Ownership: Encouraging new ideas, taking initiative, and driving projects from conception to completion.
Efficiency & Simplicity: Striving to create intuitive and streamlined user experiences that reduce complexity.
Consistency: Maintaining a cohesive brand identity and user experience across all products through design systems.

Collaboration Style:

Cross-functional Integration: Designers actively partner with product and engineering to ensure design feasibility and effective implementation.
Feedback-Driven: A culture that embraces constructive criticism and iterative improvement through design reviews and user testing.
Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and insights within the design team and across departments.
Agile Mindset: Adapting to changing requirements and priorities, common in fast-paced tech environments.

📝 Enhancement Note: The company values align with a modern, agile product development culture. For operations, this translates to a focus on process efficiency, data-driven decision-making (through user feedback), and collaborative problem-solving to achieve business objectives.

⚡ Challenges & Growth Opportunities

Challenges:

Balancing Consistency and Innovation: Ensuring UI consistency across multiple products while also introducing fresh, innovative design solutions.
Cross-Time Zone Collaboration: Effectively communicating and collaborating with the German team, requiring strong asynchronous communication skills and adaptability to different working hours.
Translating Complex Requirements: Converting intricate business logic and technical constraints into user-friendly interfaces for both B2B and B2C segments.
Rapid Development Cycles: Adapting to fast-paced product development cycles common in the tech industry, requiring efficient design processes and quick iteration.

Learning & Development Opportunities:

Specialization in Travel Tech UX: Deepen expertise in the unique UX challenges and opportunities within the travel technology sector.
Advanced Design System Development: Contribute to and learn from the evolution of a robust design system, enhancing skills in component-based design and scalability.
Cross-Cultural Collaboration Skills: Develop stronger communication and teamwork abilities by working with international colleagues.
Exposure to Product Strategy: Gain insights into how design directly influences product strategy and business outcomes in a growing company.

📝 Enhancement Note: The challenges are typical for a designer in a growing international tech company, requiring adaptability and strong communication skills. The growth opportunities focus on domain expertise and international experience, valuable for career progression.

💡 Interview Preparation

Strategy Questions:

Design Process & Methodology: "Describe your typical UX/UI design process from concept to launch. How do you incorporate user research and feedback?" Be prepared to walk through a case study from your portfolio.
Problem-Solving: "How would you approach simplifying a complex user journey within a travel booking platform?" Focus on your analytical approach, user empathy, and iterative design solutions.
Collaboration & Stakeholder Management: "How do you collaborate with engineers and product managers to ensure your designs are implemented effectively? Describe a time you had to manage conflicting feedback." Highlight your communication skills and ability to find common ground.

Company & Culture Questions:

Company Understanding: "What do you know about HRS Group and Destination Solutions, and why are you interested in working here?" Show you've researched the company and understand its market position.
Team Dynamics: "How do you contribute to a team environment, especially when working remotely with international colleagues?" Emphasize your collaborative spirit and proactive communication.
Design Impact: "How do you measure the success of your UX/UI designs?" Connect your design output to user satisfaction, adoption rates, and business goals.

Portfolio Presentation Strategy:

Storytelling: Structure your portfolio presentations as compelling stories, highlighting the problem, your solution, and the impact.
Visual Clarity: Ensure your Figma files and prototypes are well-organized and easy to navigate during a live walkthrough.
Highlight Process: Dedicate time to explaining your thought process, research, and iteration stages, not just the final visuals.
Conciseness: Be mindful of time, focusing on the most relevant projects and key insights for the role.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured design process, problem-solving skills, and the ability to collaborate effectively, especially across different time zones. Highlighting the impact of design on user experience and business objectives is crucial.

📌 Application Steps

To apply for this UX/UI Designer position:

Submit your application through the provided link on jobs.hrs.com.
Portfolio Customization: Ensure your portfolio highlights at least 2-3 projects that demonstrate modern UX/UI design principles, ideally with examples from SaaS or travel-related products. Clearly articulate your design process and problem-solving approach for each.
Resume Optimization: Tailor your resume to emphasize your experience with Figma, Miro, prototyping tools, design systems, and any prior work in the travel or SaaS industries. Quantify achievements where possible.
Interview Preparation: Practice presenting your portfolio and be ready to discuss your design rationale, collaboration strategies, and how you approach simplifying user journeys. Prepare to answer questions about your understanding of HRS Group's mission.
Company Research: Familiarize yourself with HRS Group's offerings and the travel tech market. Understand their commitment to innovation and customer solutions to better align your responses with their values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

UX/UI Designer (all genders)