UX/UI Design Manager

📍 Job Overview

Job Title: UX/UI Design Manager Company: Capital Rx Location: New York, New York, United States Job Type: Full-Time Category: Design Operations / Product Design Management Date Posted: August 19, 2025 Experience Level: 10+ Years (8+ years UX/UI Design, 2+ years Management) Remote Status: On-site

🚀 Role Summary

• Lead and execute end-to-end UX/UI design for complex enterprise product initiatives, ensuring seamless integration with business objectives and user-centricity.
• Manage, mentor, and guide a team of UX/UI designers, fostering professional development and elevating the overall skill set of the design function.
• Champion user research methodologies, including interviews and usability testing, to drive data-informed design decisions and product enhancements.
• Contribute to the strategic vision of the design team and organization, while actively participating in the maintenance and evolution of design systems and pattern libraries.

📝 Enhancement Note: While the title is "UX/UI Design Manager," the role clearly emphasizes a hybrid responsibility of individual contribution as a lead designer and people management. This dual focus requires strong project management skills and the ability to balance individual design execution with team development. The operations aspect comes into play through the management of design processes, team efficiency, and the consistency of design outputs across products via design systems.

📈 Primary Responsibilities

• Serve as the lead UX/UI designer for one or more product teams, delivering comprehensive design solutions from conceptualization through to product launch, ensuring alignment with strategic business goals and user needs.
• Conduct and oversee comprehensive user research, including user interviews, surveys, and usability testing, to gather actionable insights that inform and validate design decisions.
• Create high-fidelity wireframes, interactive prototypes, and polished visual designs that clearly articulate design concepts and user flows for complex enterprise applications.
• Develop and deliver modern, efficient, and user-friendly enterprise product experiences that enhance learnability and ensure thoughtful interconnection between features and modules.
• Actively contribute to the development, maintenance, and enforcement of design systems, style guides, and pattern libraries to ensure a consistent and cohesive user experience across all Capital Rx products.
• Collaborate closely with cross-functional teams, including Product Managers, Engineers, and other stakeholders, to define product requirements, iterate on design solutions, and ensure successful implementation.
• Facilitate design thinking workshops, brainstorming sessions, and collaborative problem-solving activities to foster innovation and drive creative solutions for complex challenges.
• Mentor and provide expert guidance to junior and mid-level designers, supporting their skill development, career progression, and contribution to team success.
• Stay abreast of emerging UX/UI design trends, tools, and best practices, particularly in areas of product design, usability, and accessibility, to continuously improve design quality.
• Contribute to the evaluation and refinement of the design team's processes and procedures to enhance efficiency, collaboration, and overall output quality.
• Manage direct reports by setting clear performance expectations, providing constructive feedback, conducting regular 1:1s, and performing quarterly and annual performance assessments to support professional growth and career advancement.

📝 Enhancement Note: The responsibilities highlight a need for both deep design expertise and strong leadership capabilities. For operations professionals, this means demonstrating not only design quality but also the ability to manage design workflows, implement process improvements within the design team, and ensure the efficient delivery of design assets. The emphasis on design systems and accessibility points to a need for standardized, repeatable design operations.

🎓 Skills & Qualifications

Education:

• Bachelor’s Degree in Human-Computer Interaction (HCI), Graphic Design, Industrial Design, or a related field, or equivalent practical work experience in a design-centric role.

Experience:

• A minimum of 8 years of progressive experience in a UX/UI Designer or Product Designer role, with a proven track record of delivering successful digital products.
• At least 2 years of direct people management experience within a product delivery or technology-focused environment, demonstrating leadership and team-building capabilities.
• A minimum of 1 year of proven experience mentoring teammates or managing designers, actively contributing to the development and enhancement of the team's collective skill set.

Required Skills:

• Mastery of industry-standard UX/UI design and prototyping tools, with a specific requirement for proficiency and willingness to work exclusively in Figma for this role.
• A robust portfolio showcasing real-world projects that effectively demonstrate foundational UX and UI principles, user-centered design methodologies, and adherence to accessibility standards (e.g., WCAG).
• Demonstrated experience in designing and delivering responsive user interfaces for complex, data-intensive applications, with a solid working knowledge of CSS concepts like media queries, Grid, and Flexbox.
• Exceptional attention to detail, coupled with strong project management and organizational skills to effectively manage multiple design projects and priorities.
• Working knowledge of core web technologies, including HTML and CSS, to understand implementation constraints and opportunities.
• Strong communication, presentation, and interpersonal skills, enabling effective collaboration with cross-functional teams and stakeholders at all levels.
• Intellectual curiosity and a proactive, self-starter attitude, eager to learn and adapt in a dynamic environment.
• Comfort and proven ability to thrive in a fast-paced, high-growth company environment.

Preferred Skills:

• Functional understanding of GitHub for version control and collaborative development workflows.
• Familiarity with React.js and client-side APIs, aiding in the understanding of front-end development implementation.
• Experience designing and managing complex, data-heavy enterprise platforms, with a strong preference for candidates with prior experience in Pharmacy Benefits (PBM) or Health Insurance companies.

📝 Enhancement Note: The emphasis on Figma mastery, responsive design principles, and familiarity with HTML/CSS indicates a need for designers who understand implementation feasibility. The preference for React.js, GitHub, and enterprise/healthcare experience suggests a focus on efficiency, scalability, and domain-specific knowledge within the operations of the design function.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end design process for at least 2-3 complex projects, showcasing problem definition, user research, ideation, wireframing, prototyping, visual design, and usability testing.
• Include case studies that highlight specific UX/UI challenges faced, the design solutions implemented, and the measurable impact of those solutions on user experience and business goals.
• Showcase proficiency in creating and utilizing design systems, pattern libraries, and style guides, with examples of how consistency and scalability were achieved.
• Present examples of accessible design practices and demonstrate adherence to relevant accessibility standards (e.g., WCAG 2.1 AA).
• For management aspects, include examples of mentorship, team collaboration, or process improvement initiatives led or contributed to.

Process Documentation:

• Provide examples of how user research findings were translated into design requirements and product specifications.
• Illustrate the process of iterative design, including feedback loops with product managers, engineers, and stakeholders.
• Showcase experience with design handoff processes to engineering teams, including documentation and collaboration to ensure accurate implementation.

📝 Enhancement Note: For a UX/UI Design Manager role, the portfolio is critical not only for showcasing design talent but also for demonstrating process management and leadership. Candidates should be prepared to articulate not just what they designed, but how they managed the design process, collaborated with teams, and mentored others. This aligns with the operations focus on structured workflows and efficient execution.

💵 Compensation & Benefits

Salary Range:

• $120,000 - $135,000 USD per year.

📝 Enhancement Note: The provided salary range of $120,000 - $135,000 USD for a UX/UI Design Manager in New York, NY, aligns with industry benchmarks for experienced professionals in management roles within the tech and healthcare sectors in a high cost-of-living area. This compensation reflects the dual responsibility of senior design contribution and people management.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans designed to support employee well-being.
• Retirement Savings Plan: Opportunities for long-term financial security, likely including a 401(k) with potential company match.
• Paid Time Off: Generous vacation, sick leave, and holidays to promote work-life balance.
• Professional Development: Support for continuous learning through training, conferences, and workshops to enhance design and leadership skills.
• Collaborative Work Environment: Access to modern tools and a supportive team culture focused on innovation and growth.
• Employee Assistance Program: Resources available to support employees' mental, emotional, and financial well-being.

Working Hours:

• Standard full-time hours, typically around 40 hours per week. The role operates within a dynamic, fast-paced environment, suggesting the need for flexibility to meet project demands.

📝 Enhancement Note: While specific benefits are not detailed in the raw input, standard offerings for a company of Capital Rx's nature and location are inferred. Professional development is particularly relevant for a management role focused on team growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology / Pharmacy Benefit Management (PBM) Company Size: While not explicitly stated, Capital Rx operates as a significant player in the health tech and PBM space, servicing millions of members, suggesting a mid-to-large-sized organization with a growing presence. Founded: Capital Rx was founded with a mission to reduce healthcare costs through technology, indicating a forward-thinking, mission-driven organization.

Team Structure:

• The UX/UI Design team operates within a product delivery framework, likely structured around specific product verticals or feature areas within the Judi® platform.
• The UX/UI Design Manager reports to the Senior Director of Design, indicating a clear hierarchy within the design function.
• Close collaboration is expected with Product Management, Engineering, and other cross-functional teams involved in product development and strategy.

Methodology:

• The company emphasizes a data-driven approach, leveraging user research and analytics to inform design decisions and product improvements.
• Agile or iterative development methodologies are likely employed, requiring designers to be adaptable and responsive to feedback.
• A focus on building and maintaining design systems is central to ensuring consistency and efficiency across their cloud-native enterprise platform.

Company Website: https://www.cap-rx.com/

📝 Enhancement Note: Capital Rx's identity as a health technology company and a public benefit corporation suggests a culture that values innovation, social impact, and efficiency in healthcare administration. This context is important for understanding the user base and the complexity of the products being designed.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level management position within the design function. It bridges individual contributor expertise with leadership responsibilities, offering a pathway for experienced designers to move into management.

Reporting Structure: The UX/UI Design Manager reports to the Senior Director of Design. Direct reports will include other UX/UI designers. This structure facilitates mentorship and the dissemination of design strategy from senior leadership.

Operations Impact: The role has a significant impact on the operational efficiency and user adoption of Capital Rx's technology platforms. By ensuring intuitive, efficient, and accessible user experiences, the design manager contributes directly to user satisfaction, reduced support costs, and the overall success of the Judi® platform. Effective design operations, including robust design systems and streamlined workflows, directly enhance the productivity of product teams.

Growth Opportunities:

• Leadership Advancement: Potential to grow into a Senior Design Manager, Director of Design, or specialized leadership roles within product design or user experience strategy.
• Skill Specialization: Opportunities to deepen expertise in specific areas of UX/UI design, such as design systems, accessibility, or user research leadership.
• Cross-Functional Exposure: Gaining broader experience by working across different product areas and collaborating with various departments, enhancing understanding of the broader business operations.
• Mentorship & Team Building: Developing leadership and coaching skills through managing and growing a design team.

📝 Enhancement Note: The combination of hands-on design and people management offers a unique growth trajectory. For operations-minded individuals, this role provides opportunities to optimize design processes, build high-performing teams, and influence product strategy through effective design operations.

🌐 Work Environment

Office Type: Capital Rx operates in a modern office setting, typical for a tech company. The role is based in New York City, a hub for innovation and professional talent.

Office Location(s): New York, New York, United States. This location likely offers excellent connectivity and access to a vibrant professional community.

Workspace Context:

• The workspace is expected to be collaborative, encouraging interaction and knowledge sharing among design team members and cross-functional partners.
• Access to industry-standard design tools and technologies, with a specific emphasis on Figma, will be provided.
• Opportunities for direct interaction with product teams, engineers, and product managers are integral to the role, fostering a dynamic and integrated work environment.

Work Schedule:

• The standard work schedule is full-time, approximately 40 hours per week. Given the fast-paced nature of the company and the responsibilities of managing both design projects and a team, flexibility may be required to meet project deadlines and team needs.

📝 Enhancement Note: The on-site requirement in New York City suggests an environment that values in-person collaboration, which can be beneficial for design operations, team cohesion, and direct stakeholder engagement.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and portfolios to assess basic qualifications and experience.
• Portfolio Review & Discussion: Candidates will likely present their portfolio, discussing their design process, project impact, and management philosophy. Be prepared to articulate your approach to user research, design systems, and team mentorship.
• Design Challenge/Case Study: A practical exercise may be assigned to evaluate design thinking, problem-solving skills, and proficiency with design tools. This could involve critiquing an existing design, proposing solutions for a given problem, or developing a small feature concept.
• Team/Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess collaboration style, communication skills, and cultural fit.
• Management/Leadership Interview: Focused discussions on people management experience, mentoring approach, performance feedback strategies, and conflict resolution.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your UX/UI expertise, leadership experience, and impact. Prioritize quality over quantity.
• Focus on Process & Impact: For each project, clearly articulate the problem, your role, the design process followed, key decisions made, and the measurable outcomes or impact. Use data and metrics where possible.
• Highlight Management/Mentorship: Include examples or discuss your approach to mentoring designers, managing design workflows, or improving team processes.
• Showcase Figma Proficiency: Be ready to demonstrate your skills and workflow within Figma, especially if asked to walk through a project in the tool.
• Accessibility & Design Systems: Emphasize your understanding and application of accessibility standards and your experience with building or contributing to design systems.
• Storytelling: Frame your portfolio pieces as compelling narratives that demonstrate your problem-solving abilities and strategic thinking.

Challenge Preparation:

• Understand the Company: Research Capital Rx, its mission, its Judi® platform, and its target users. Understand the healthcare/PBM industry context.
• Practice Design Critiques: Be ready to analyze and provide constructive feedback on existing designs.
• Problem-Solving Framework: Have a structured approach to tackling design problems, from understanding the brief to generating solutions and validating them.
• Management Scenarios: Prepare for questions about managing designers, handling underperformance, fostering growth, and collaborating with other departments.

📝 Enhancement Note: The interview process emphasizes a blend of design craft, strategic thinking, and people leadership. Operations professionals should highlight their ability to manage processes, drive efficiency, and deliver measurable results, both in their design work and their team management.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all UI design, wireframing, prototyping, and collaboration on design systems. Mastery is required.
• Adobe Creative Suite (Photoshop, Illustrator): Potentially used for asset creation or specialized visual design tasks.
• Prototyping Tools: While Figma is primary, familiarity with other tools like InVision or Principle might be beneficial for specific use cases.

Analytics & Reporting:

• User Analytics Platforms (e.g., Google Analytics, Mixpanel, Amplitude): Used to understand user behavior, track feature adoption, and measure the impact of design changes.
• Usability Testing Platforms (e.g., UserTesting.com, Lookback): For conducting remote or in-person usability studies.
• Data Visualization Tools (e.g., Tableau, Looker): May be used to analyze user data and present findings to stakeholders.

CRM & Automation:

• CRM (e.g., Salesforce): While not directly a design tool, understanding CRM principles can be helpful for context on user data within enterprise systems.
• Project Management Tools (e.g., Jira, Asana, Trello): For managing design tasks, sprints, and team workflows.
• Collaboration Tools (e.g., Slack, Microsoft Teams): For day-to-day team communication and cross-functional collaboration.

📝 Enhancement Note: The core tool requirement is Figma. A strong understanding of how design tools integrate with project management and analytics platforms is key for operational efficiency in a design team. Familiarity with GitHub and React.js is a plus, suggesting an environment where designers work closely with developers and understand the technical implementation pipeline.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through thoughtful design.
• Collaboration: Fostering an environment where cross-functional teams work together seamlessly to achieve common goals.
• Innovation: Encouraging creative problem-solving and the exploration of new design approaches.
• Efficiency & Scalability: Building robust design systems and processes that support growth and maintain consistency.
• Data-Driven Decision Making: Utilizing research and analytics to inform design choices and measure impact.
• Continuous Improvement: Actively seeking ways to enhance design processes, team skills, and product quality.

Collaboration Style:

• Expect a highly collaborative environment where designers work closely with product managers and engineers throughout the product development lifecycle.
• Open communication and constructive feedback are encouraged, both within the design team and across departments.
• The role requires proactive engagement with stakeholders to ensure design solutions are aligned with business objectives and technical feasibility.

📝 Enhancement Note: The emphasis on "efficiency & scalability" and "data-driven decision making" directly aligns with operations principles. The ability to foster collaboration and drive continuous improvement within the design function will be key to success.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design and Management: Effectively allocating time and resources between individual design contributions and team management responsibilities.
• Complex Enterprise Environment: Designing for a sophisticated, data-heavy enterprise platform (Judi®) in the healthcare/PBM sector, which has unique user needs and regulatory considerations.
• Pace of Growth: Adapting to and contributing to the rapid growth and evolution of a health technology company.
• Cross-functional Alignment: Ensuring design vision and execution are aligned with the priorities and constraints of product management and engineering teams.

Learning & Development Opportunities:

• Leadership Development: Formal and informal training opportunities focused on people management, coaching, and strategic leadership.
• Design System Expertise: Deepening knowledge in building and scaling robust design systems for complex platforms.
• Industry Insights: Gaining a deeper understanding of the healthcare and PBM industries, user needs, and regulatory landscapes.
• Mentorship: Opportunities to mentor and be mentored by senior design leaders, fostering career growth.

📝 Enhancement Note: The challenges present clear opportunities for operations-focused skills: process optimization for balancing dual roles, efficient stakeholder management, and adapting design workflows to industry-specific constraints.

💡 Interview Preparation

Strategy Questions:

• Design Strategy: "How would you approach designing a new feature for our Judi® platform, considering both user needs and business objectives?" "Describe your process for developing and maintaining a design system."
• Management Philosophy: "How do you mentor and develop designers? Describe a time you helped a team member grow their skills." "How do you handle performance feedback for your direct reports?"
• Problem Solving: "Describe a complex design problem you solved. What was your process, and what was the outcome?" "How do you balance user needs with technical constraints?"
• Collaboration: "How do you ensure effective collaboration between design, product, and engineering?" "Describe a time you had to influence stakeholders to adopt a design solution."

Company & Culture Questions:

• Company Mission: "What interests you about Capital Rx's mission and our work in the healthcare industry?"
• Team Dynamics: "How do you foster a positive and productive team culture?" "What is your preferred method for design reviews and feedback?"
• Impact Measurement: "How do you measure the success of your design work and the effectiveness of your team?"

Portfolio Presentation Strategy:

• Structure: Begin with an overview of your management approach and a summary of your design philosophy. Then, present 2-3 key projects, ensuring each highlights your design process, collaboration, problem-solving, and impact.
• Detail Management Experience: Integrate examples of mentorship, process improvements, or team leadership within your project discussions or dedicate a section to it.
• Showcase Figma Skills: Be ready to navigate Figma to demonstrate specific techniques or walk through parts of a project.
• Quantify Impact: Use metrics and data to demonstrate the positive outcomes of your design decisions and team efforts.
• Conciseness: Be mindful of time and present information clearly and efficiently.

📝 Enhancement Note: Candidates should prepare to articulate their design process with an operational lens, emphasizing efficiency, scalability, and measurable outcomes. Demonstrating leadership in managing design workflows and team performance will be as crucial as showcasing design craft.

📌 Application Steps

To apply for this UX/UI Design Manager position:

• Submit your application through the provided link on the Greenhouse platform.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating both expert UX/UI design skills and people management/mentorship experience. Prioritize examples of design system contributions and complex enterprise application design.
• Resume Optimization: Ensure your resume clearly details your years of experience in UX/UI design and people management, using keywords from the job description such as "Figma," "design systems," "user research," "mentoring," and "product delivery." Quantify achievements where possible.
• Interview Preparation: Practice articulating your design process, management philosophy, and problem-solving approaches. Prepare specific examples for behavioral questions related to leadership, collaboration, and conflict resolution. Rehearse your portfolio presentation to be concise and impactful.
• Company Research: Thoroughly research Capital Rx, its mission, its Judi® platform, and its position in the health tech and PBM market. Understand their values and culture to better align your responses during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.