UX/UI Desiger

📍 Job Overview

Job Title: UX/UI Designer

Company: Capital Rx

Location: New York, New York, United States / Remote

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: August 22, 2025

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid/Remote

🚀 Role Summary

• Drive user-centric design for complex enterprise software solutions within the healthcare technology sector.

• Collaborate with cross-functional product teams, including Product Managers and Developers, to translate business requirements into intuitive user interfaces and seamless user experiences.

• Contribute to all phases of the product design lifecycle, from user research and discovery to high-fidelity prototyping, design execution, and final implementation.

• Champion best practices in UI/UX design, ensuring consistency and adherence to the company's design system across multiple products.

• Advocate for user needs, focusing on reducing friction and enhancing efficiency within user workflows.

📝 Enhancement Note: While the title is UX/UI Designer, the responsibilities and company context (health technology, claim administration, enterprise software) suggest a focus on creating efficient, scalable, and user-friendly interfaces for business users and potentially members within a complex regulated industry. This role requires a strong blend of user advocacy and an understanding of enterprise-level design challenges.

📈 Primary Responsibilities

• Serve as the primary UX/UI designer for one or more product teams, gaining deep understanding of complex product areas within the healthcare technology landscape.

• Foster close collaboration with fellow designers to ensure design consistency and maintain a unified user experience across Capital Rx's product portfolio.

• Partner with Product Managers, Engineers, and other stakeholders to define product requirements, understand functional limitations, set user and feature goals, and explore innovative user experiences.

• Actively participate in agile development cycles (2-week sprints) to deliver iterative UX/UI improvements and develop new features that align with user and business objectives.

• Advocate on behalf of users to identify and resolve pain points, thereby reducing friction and enhancing the efficiency of their workflows.

• Contribute to the entire design process, including user research (interviews, usability testing), persona development, workflow mapping, prototyping, and detailed design documentation.

• Collaborate with developers to ensure accurate implementation of designs, offering alternative solutions within the design system when technical constraints arise.

• Conduct Quality Assurance (QA) on developer UI work to verify correct implementation against design specifications.

• Contribute to the ongoing development and refinement of the in-house Design System, including identifying and documenting design system rules for consistent application experiences.

• Maintain organized design files and adhere to naming conventions as established by design leadership.

📝 Enhancement Note: The emphasis on "enterprise software," "SaaS," "complex/technical design work," and "2-week scrum cycles" indicates a fast-paced, agile environment where designers must be adept at rapid iteration and close collaboration with engineering teams. The responsibility for QA of UI work suggests a hands-on approach to implementation oversight.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 2 years of professional experience in a UI/UX or Product Designer role.

• Experience designing for Enterprise software, SaaS platforms, or other complex/technical applications is highly preferred.

Required Skills:

• Proficiency in Design Tools: Strong expertise in Figma is required, with a willingness to work exclusively within this platform. Experience with other industry-standard tools like Adobe XD or Sketch is beneficial.

• User Research Fundamentals: Basic experience or a strong willingness to learn and develop skills in user research methodologies such as user interviews, ideation workshops, and usability testing.

• Design Process Comprehension: Understanding of the end-to-end design process, including user research, information architecture, wireframing, prototyping, and visual design.

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams, including product managers, engineers, and fellow designers.

• Technical Acumen: A basic understanding of HTML, CSS, and front-end frameworks to facilitate effective communication with engineering teams and to inform design decisions.

• Attention to Detail: Meticulous attention to detail in design execution, documentation, and file organization.

• Process Management: Ability to manage time effectively and prioritize tasks across multiple product teams and design initiatives.

Preferred Skills:

• Healthcare Industry Knowledge: Experience with Pharmacy Benefits (PBM), Medical Claims administration, or Health Insurance companies is a significant plus.

• Adaptability in Complex Domains: Demonstrated ability to deeply understand and navigate the complexities of highly regulated and structured product areas, such as healthcare.

• Conflict Resolution: Strong skills in navigating and resolving conflicts constructively within team environments.

• Intellectual Curiosity: A proactive and inquisitive mindset, eager to learn and explore new design challenges and industry trends.

• Agile Environment Experience: Comfort and proven experience working within fast-paced, growing organizations and agile development methodologies.

• Design System Contribution: Experience contributing to or building design system component libraries.

📝 Enhancement Note: The explicit requirement for Figma proficiency and the "willingness to work exclusively in Figma" highlights the company's commitment to a standardized toolset. The preference for healthcare industry experience suggests that candidates with domain knowledge will have a distinct advantage, but the company is open to those willing to learn complex domains.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a strong understanding of user-centered design principles and methodologies.

• Include case studies that demonstrate your process for tackling complex design problems, from initial research and ideation to final solution and iteration.

• Highlight projects that exhibit your ability to translate user needs and business requirements into intuitive and effective user interfaces.

• Demonstrate your proficiency with design tools, particularly Figma, through well-organized and visually compelling project examples.

• Provide evidence of your ability to create wireframes, interactive prototypes, and high-fidelity mockups.

Process Documentation:

• Candidates are expected to present detailed documentation of their design process for selected projects. This should include:

  • User research findings and insights (e.g., user interview summaries, usability test reports, persona documents).

  • Workflow mapping and user journey visualizations.

  • Iterative design explorations and decision-making rationale.

  • Prototyping methodologies and tools used.

  • Collaboration artifacts demonstrating interaction with product managers and engineers.

  • Design system components and their application in the final design.

📝 Enhancement Note: A strong portfolio is critical for this role. It should not only showcase visual design skills but also a robust and well-documented design process. The ability to articulate the "why" behind design decisions, supported by research and user feedback, will be highly valued. Demonstrating experience with enterprise-level design challenges and SaaS product interfaces is key.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Capital Rx offers a comprehensive benefits package designed to support the well-being and professional growth of its employees. While specific details are not provided in the listing, typical benefits for a company of this nature in New York often include:
  • Health, Dental, and Vision Insurance: Comprehensive medical coverage options.
  • Paid Time Off (PTO): Generous vacation, sick leave, and holidays.
  • Retirement Savings Plan: 401(k) with potential company match.
  • Professional Development: Opportunities for training, conferences, and skill enhancement.
  • Wellness Programs: Initiatives focused on employee health and well-being.

Working Hours:

• Standard full-time work hours are expected, likely around 40 hours per week. While the role is remote or hybrid, maintaining consistent availability during core business hours for collaboration with US-based teams (particularly in the Eastern Time Zone) is crucial for effective teamwork and sprint participation.

📝 Enhancement Note: The salary range provided is competitive for a mid-level UX/UI Designer in the New York metropolitan area, especially for a role in the growing health technology sector. The remote/hybrid flexibility is a significant perk, but candidates should be prepared to align their working hours with the core operational needs of the US-based teams.

🎯 Team & Company Context

🏢 Company Culture

Industry: Health Technology / Pharmacy Benefit Management (PBM)

Company Size: Capital Rx is a growing company, indicated by its public benefit corporation status and mission-driven approach. While not explicitly stated, companies of this nature often range from mid-sized (100-500 employees) to larger organizations as they scale. This size suggests a dynamic environment with opportunities for impact but also the need for structured processes.

Founded: Capital Rx was founded in 2017, positioning it as a relatively young but rapidly scaling company in the health tech space. This implies an innovative and potentially fast-paced culture focused on disruption and growth.

Team Structure:

• The UX/UI Designer will be part of the UX/UI Design team, working alongside fellow designers who ensure consistency across products.

• They will be embedded within one or more cross-functional product teams, collaborating closely with Product Managers, Engineers, and other specialists.

Methodology:

• Agile Development: The team operates on a 2-week scrum cycle, emphasizing iterative development, continuous feedback, and rapid delivery of improvements.

• User-Centric Design: A core tenet is advocating for users, integrating user research and testing throughout the design process.

• Design System Integration: There's a clear focus on building and maintaining a Design System to ensure consistency, efficiency, and scalability in design execution.

• Data-Informed Decisions: While not explicitly stated for design, a health tech company like Capital Rx likely values data analysis for product insights and performance measurement.

Company Website: https://www.cap-rx.com/

📝 Enhancement Note: Capital Rx's identity as a public benefit corporation and its mission to reduce healthcare costs are core to its culture. This suggests a purpose-driven environment where employees are motivated by making a tangible impact on the healthcare system. The rapid growth phase means opportunities for individuals to shape processes and contribute significantly.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Product Designer. This role is positioned for individuals with foundational experience who are ready to take ownership of significant design areas within product teams. It offers the chance to deepen expertise in enterprise SaaS design and potentially specialize within the complex healthcare domain.

Reporting Structure: The UX/UI Designer will likely report to a Design Lead or Head of Product Design, while working day-to-day with Product Managers and Engineering Leads on their assigned product teams. This dual reporting/collaboration structure is common in agile environments.

Operations Impact: The UX/UI Designer's work directly influences the usability, efficiency, and adoption of Capital Rx's core platform (Judi) and other product offerings. By improving user workflows and reducing friction, they contribute to client satisfaction, operational efficiency for users, and ultimately, the company's mission to reduce healthcare costs. Well-designed interfaces can lead to faster processing, fewer errors, and increased user productivity, all of which have downstream business impacts.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX/UI design, such as advanced user research, interaction design for complex systems, or contribution to design system architecture.

• Domain Expertise: Develop profound knowledge of the healthcare industry, PBM operations, and regulatory landscapes, becoming a subject matter expert.

• Leadership Potential: Grow into a Senior Designer role, mentoring junior designers, leading design initiatives for larger product areas, or taking on more strategic design responsibilities.

• Cross-Functional Influence: Expand influence by leading design thinking workshops, contributing to product strategy, and becoming a key voice in product roadmap discussions.

• Design System Leadership: Potentially take a lead role in evolving and governing the company's Design System.

📝 Enhancement Note: This role offers a clear path for growth within a scaling tech company. Aspiring designers can leverage the complexity of the healthcare domain to build highly sought-after specialized skills and contribute to a mission-driven organization. The emphasis on collaboration and iterative development provides ample opportunities for learning and skill refinement.

🌐 Work Environment

Office Type: Capital Rx operates with a hybrid/remote model, indicating flexibility in work location. For those in the New York area, there may be an option to work from a physical office, fostering in-person collaboration.

Office Location(s): While the primary listing mentions New York, New York, the remote option suggests that employees may not be required to be in a specific physical office daily. The company is headquartered in New York.

Workspace Context:

• Collaborative Design: Expect a highly collaborative environment where sharing work, giving feedback, and participating in team decision-making are integral to the design process.

• Tooling: Access to industry-standard design and collaboration tools, with a strong emphasis on Figma.

• Cross-Functional Interaction: Frequent interaction with product managers, engineers, and other stakeholders to ensure alignment and effective execution of design solutions. The agile framework necessitates close integration with development teams.

Work Schedule:

• While flexible due to the remote/hybrid option, designers are expected to align with core business hours to facilitate real-time collaboration with product teams, especially given the US-based nature of the company and its operations. This typically means being available during standard business hours in the Eastern Time Zone for meetings and synchronous work.

📝 Enhancement Note: The hybrid/remote nature offers work-life balance, but successful candidates will need to be proactive in maintaining strong communication and collaboration with their distributed teams. The company's focus on efficient processes and user workflows suggests an environment that values productivity and clear communication.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your application and resume, likely looking for direct experience with Figma and relevant design projects.

• Portfolio Review: Expect a dedicated session to walk through your portfolio. This is the most critical stage. Be prepared to discuss your process, design decisions, challenges, and the outcomes of your work. Focus on projects that demonstrate enterprise SaaS design, user research, and problem-solving within complex domains.

• Technical/Design Challenge: A specific design exercise or case study may be provided to assess your problem-solving skills, design thinking, and ability to work within constraints. This could involve redesigning a feature, solving a user flow problem, or contributing to a design system component.

• Cross-Functional Interviews: You will likely meet with Product Managers and Engineers to assess your collaboration skills, communication style, and ability to work effectively within an agile team.

• Final Interview: This may involve a discussion with senior leadership or the Head of Design, focusing on cultural fit, long-term vision, and alignment with Capital Rx's mission.

Portfolio Review Tips:

• Structure Your Case Studies: For each project, clearly outline the problem, your role, the process you followed, your key contributions, the solutions you designed, and the results achieved.

• Focus on Process, Not Just Polish: While visual appeal matters, emphasize your design thinking, research methodologies, and how you arrived at your solutions. Explain the rationale behind your design decisions.

• Quantify Impact: Whenever possible, use data or metrics to demonstrate the success of your designs. This could include improvements in user task completion rates, reduction in support tickets, or positive feedback from user testing.

• Highlight Figma Proficiency: Showcase projects where you've leveraged Figma's advanced features for collaboration, prototyping, or design system integration.

• Tailor to Capital Rx: If possible, show projects that relate to enterprise software, complex workflows, or the healthcare domain. Articulate how your skills align with the company's mission and challenges.

• Prepare for Questions: Anticipate questions about your design choices, how you handle feedback, how you collaborate with engineers, and how you approach user research in a remote or agile setting.

Challenge Preparation:

• Understand the Brief: Carefully read and understand the requirements of any design challenge. Ask clarifying questions if needed.

• Time Management: Plan your time effectively, allocating sufficient time for research, ideation, design, and presentation.

• Focus on Core Problem: Don't get lost in minor details. Address the central problem statement with a well-reasoned solution.

• Present Your Rationale: Clearly articulate the "why" behind your design decisions, referencing user needs, business goals, and design principles.

• Consider Edge Cases: Think about potential usability issues or edge cases and how your design addresses them.

• Be Ready to Iterate: If the challenge involves feedback, be open to discussing alternative approaches and demonstrating flexibility.

📝 Enhancement Note: The interview process is heavily weighted towards portfolio demonstration and practical application of design skills. Candidates should treat the portfolio as a narrative of their problem-solving capabilities and be prepared to discuss their design process in detail with various stakeholders.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool. Proficiency is essential, and exclusive use is expected. This includes leveraging features for component libraries, auto layout, prototyping, and collaborative workflows.

• Prototyping Tools (within Figma): Creating interactive prototypes to demonstrate user flows and interactions.

• User Research & Testing Tools: While not explicitly named, tools like UserTesting.com, Maze, or Lookback might be used. Familiarity with conducting remote usability testing and synthesizing findings is key.

Analytics & Reporting:

• Product Analytics Tools: While designers may not directly manage these, understanding how to interpret data from tools like Amplitude, Mixpanel, or Google Analytics can inform design decisions. Designers will need to understand how their designs will be tracked and measured.

• Data Visualization Tools: Familiarity with dashboarding tools (e.g., Tableau, Looker, Power BI) may be beneficial for understanding how key metrics are presented to stakeholders.

CRM & Automation:

• CRM Systems (e.g., Salesforce): While not a direct design tool, understanding how CRM systems function and how users interact with them can provide context for enterprise software design.

• Project Management & Collaboration Tools: Tools like Jira, Confluence, Asana, or Trello are likely used for managing sprints, tracking tasks, and documenting processes, requiring designers to integrate their work within these systems.

• Communication Platforms: Slack or Microsoft Teams for daily team communication and collaboration.

📝 Enhancement Note: The strong emphasis on Figma indicates a commitment to a streamlined, modern design workflow. Designers should be comfortable integrating their work within agile project management tools like Jira and collaborating asynchronously via platforms like Slack. Understanding the broader tech stack, particularly how design outputs integrate with front-end development and analytics, is beneficial.

👥 Team Culture & Values

Operations Values:

• User Advocacy: A deep-seated commitment to understanding and prioritizing the needs of the user, ensuring that designs are intuitive, efficient, and solve real problems.

• Collaboration & Transparency: Openness in sharing work, providing constructive feedback, and working collaboratively with cross-functional teams to achieve shared goals. The emphasis on sharing work within the design team highlights a culture of mutual learning and improvement.

• Data-Driven Decision Making: While user-centricity is paramount, expect an environment that values data to inform design choices, measure impact, and identify areas for optimization.

• Efficiency & Process Optimization: A drive to create streamlined workflows and efficient user experiences, reflecting the company's broader mission to reduce healthcare costs. This includes contributing to and leveraging a robust design system.

• Innovation & Continuous Improvement: A culture that encourages exploring new ideas, adapting to feedback, and constantly seeking ways to enhance product design and user experience.

Collaboration Style:

• Iterative & Agile: Collaboration is embedded within a fast-paced, agile framework, requiring constant communication and feedback loops between design, product management, and engineering.

• Feedback-Oriented: Designers are expected to actively give and receive feedback on design work, contributing to team decision-making and fostering collective ownership.

• Cross-Functional Integration: Designers work closely with other departments, acting as a bridge between user needs, business objectives, and technical feasibility.

• Knowledge Sharing: A culture that encourages sharing design processes, learnings, and best practices within the design team to elevate the collective skill set.

📝 Enhancement Note: Capital Rx appears to foster a collaborative and purpose-driven culture. Designers are expected to be proactive communicators, comfortable sharing their work, and dedicated to improving user experiences through rigorous design processes and teamwork. The emphasis on efficiency and data aligns with the operational nature of the company.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Healthcare Domain: Understanding and designing for the intricate regulations, terminology, and workflows within the healthcare and PBM industries can be challenging but rewarding.

• Balancing User Needs with Business/Technical Constraints: Effectively advocating for users while navigating technical limitations and business priorities within an agile development cycle.

• Maintaining Design Consistency Across a Growing Product Suite: Ensuring a cohesive user experience as Capital Rx expands its platform and introduces new features, requiring diligent use and contribution to the design system.

• Rapid Pace of a Scaling Company: Adapting to a fast-paced, evolving environment where priorities may shift, and new challenges emerge frequently.

Learning & Development Opportunities:

• Deepen Expertise in Enterprise SaaS Design: Gain extensive experience in designing scalable, complex applications for business users.

• Specialize in Health Tech UX: Become a sought-after expert in user experience for the healthcare industry, a sector with significant demand for skilled designers.

• Contribute to Design System Evolution: Play a role in shaping and growing a critical component of the company's design infrastructure.

• Professional Development: Opportunities to attend industry conferences, workshops, and pursue certifications relevant to UX/UI design and potentially the healthcare sector.

• Mentorship: Potential to learn from senior designers and product leaders within the organization.

📝 Enhancement Note: The challenges presented are typical of growth-stage tech companies in regulated industries. They also represent significant opportunities for professional development, allowing designers to build highly valuable and specialized skill sets.

💡 Interview Preparation

Strategy Questions:

• Design Process & Problem Solving:

  • "Walk me through a complex design project from your portfolio. What was the problem, your process, and the outcome?"
  • "How do you approach user research when designing for enterprise software with specific business workflows?"
  • "Describe a time you had to balance conflicting user needs or business requirements. How did you resolve it?"
  • "How do you ensure your designs are accessible and inclusive for all users?"

• Collaboration & Communication:

  • "How do you collaborate with product managers and engineers to ensure successful design implementation?"
  • "Describe your experience working within an agile/scrum team. How do you manage feedback and iteration cycles?"
  • "How do you communicate your design decisions to stakeholders who may not have a design background?"

• Tools & Systems:

  • "What is your experience with Figma, and how have you used it to build or contribute to design systems?"
  • "How do you approach creating and maintaining design documentation?"

Company & Culture Questions:

• "What interests you about Capital Rx and our mission to reduce healthcare costs?"

• "How do you stay updated on the latest UX/UI design trends and best practices?"

• "Describe your ideal team environment and how you contribute to a positive team culture."

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio pieces as stories, guiding the interviewer through your thought process and problem-solving journey.

• Highlight Figma: Showcase your Figma skills through live demos of prototypes, design system components, or complex layouts if appropriate.

• Focus on Impact & Metrics: Quantify the success of your projects whenever possible. Explain how your designs solved problems and benefited users or the business.

• Demonstrate Process: Clearly articulate each step of your design process, from research and ideation to testing and iteration. Show your work-in-progress and rationale.

• Be Prepared for Deep Dives: Expect interviewers to ask detailed questions about specific design choices, research findings, and technical constraints you encountered.

• Engage with Questions: Listen actively to questions and provide thoughtful, concise answers. If you need clarification, don't hesitate to ask.

📝 Enhancement Note: Be prepared to demonstrate not just your design output but also your strategic thinking, problem-solving approach, and collaborative spirit. Showcase your ability to articulate design rationale clearly and confidently.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the provided link on Greenhouse.

• Portfolio Customization: Ensure your portfolio prominently features projects that demonstrate your proficiency in Figma, enterprise SaaS design, and user research. Case studies should clearly articulate your design process and any quantifiable impact.

• Resume Optimization: Tailor your resume to highlight keywords and responsibilities mentioned in the job description, such as "Figma," "UX Design," "UI Design," "enterprise software," "SaaS," "user research," and "agile." Quantify your achievements with specific metrics where possible.

• Interview Preparation: Practice walking through your portfolio projects, focusing on explaining your design process, rationale, and outcomes. Prepare answers to common UX/UI interview questions, especially those related to collaboration and problem-solving in an agile environment.

• Company Research: Familiarize yourself with Capital Rx's mission, platform (Judi), and the healthcare technology landscape. Understanding their public benefit corporation status and commitment to reducing healthcare costs will be beneficial during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.