UX Writer

b_labs
Full-time

πŸ“ Job Overview

Job Title: UX Writer

Company: b_labs

Location: New Cairo City, Cairo Governorate, Egypt

Job Type: Full-Time

Category: UX Writing & Content Design

Date Posted: March 05, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

πŸš€ Role Summary

  • Craft user-centered content, including microcopy, onboarding flows, and error messages, to enhance digital product usability and user experience.

  • Develop and maintain a comprehensive content strategy, including style guides, terminology systems, and voice & tone guidelines, ensuring consistency across all digital touchpoints.

  • Collaborate closely with cross-functional teams, including Product Designers, Product Managers, and Engineers, throughout the entire product development lifecycle.

  • Drive continuous improvement of product copy through A/B testing, data analysis, and user insights to optimize user engagement and task completion.

  • Act as a champion for content-first thinking and UX writing best practices within a dynamic digital transformation environment.

πŸ“ Enhancement Note: This role is positioned within "b_labs," the transformation and digitization arm of B.TECH, indicating a focus on innovation and digital retail leadership in the Middle East. The hybrid work model suggests a blend of in-office collaboration and remote flexibility, a common trend in tech and operations roles. The emphasis on user-centric content and cross-functional collaboration aligns with modern GTM and product development strategies.

πŸ“ˆ Primary Responsibilities

  • Write clear, concise, and compelling microcopy for user interfaces, including buttons, menus, tooltips, and forms, ensuring intuitive user interaction.

  • Develop and refine onboarding flows and user education materials to facilitate seamless product adoption and user understanding.

  • Craft precise and helpful error messages and system notifications that guide users effectively and minimize frustration.

  • Define and document the product's voice and tone, ensuring it resonates with the target audience and aligns with brand messaging.

  • Create and manage a centralized content style guide, terminology database, and voice & tone guidelines for consistent application across all digital products.

  • Participate in UX research activities, including user interviews and usability testing, to gather insights into user language patterns and content needs.

  • Conduct content audits and contribute to content mapping and taxonomy development to ensure a cohesive and organized information architecture.

  • Partner with Product Designers to integrate copy seamlessly into wireframes, mockups, and prototypes, ensuring a unified user experience.

  • Collaborate with Product Managers to understand product roadmaps, feature requirements, and user stories, translating them into effective UX copy.

  • Work with Engineers to implement UX copy and ensure its accurate representation within the final product.

  • Support Marketing and Communications teams by ensuring product copy aligns with broader brand messaging and campaign objectives.

  • Design and execute A/B tests on microcopy and other product content to measure impact and optimize for key performance indicators (KPIs).

  • Analyze user data and feedback to identify opportunities for content improvement and iterative refinement.

  • Advocate for the importance of UX writing and content strategy, promoting content-first design principles within the organization.

  • Champion accessibility standards in all content creation to ensure products are usable by a diverse audience.

πŸ“ Enhancement Note: The responsibilities clearly indicate a senior-level UX Writer focused on both tactical execution (writing microcopy) and strategic contributions (content strategy, A/B testing, advocating for content-first). The role requires a deep understanding of user experience principles and the ability to influence product development through content.

πŸŽ“ Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in English, Communications, Journalism, Human-Computer Interaction, Design, or a related field is often preferred for roles requiring strong writing and analytical skills. Equivalent practical experience will be considered.

Experience: A minimum of 5 years of professional experience specifically in UX Writing, Content Design, or Product Writing roles.

Required Skills:

  • Proven experience in user-centered content creation for digital products.

  • Demonstrated ability to write clear, concise, and engaging microcopy for various interface elements.

  • Strong portfolio showcasing a range of UX writing samples, including examples of UI text, onboarding flows, error messages, and potentially content strategy documentation.

  • Exceptional command of the English language, with impeccable grammar, spelling, and punctuation.

  • Familiarity with UX methodologies, design thinking principles, and user research techniques.

  • Ability to articulate and defend copy decisions using logic, data, and user insights.

  • Experience working collaboratively within cross-functional product teams (Design, Product Management, Engineering).

  • Proficiency with design tools such as Figma, Sketch, or Adobe XD for reviewing and contributing to design assets.

Preferred Skills:

  • Experience with Arabic language content creation and localization for the Egyptian market.

  • Experience building and maintaining content style guides, terminology systems, and voice & tone guidelines.

  • Knowledge of A/B testing methodologies and experience analyzing results to optimize product copy.

  • Familiarity with content management systems (CMS) and their role in content delivery.

  • Experience with content audits, content mapping, and taxonomy development.

  • Understanding of accessibility standards (e.g., WCAG) and their application to UX writing.

  • Experience in the retail or consumer electronics industry.

πŸ“ Enhancement Note: The emphasis on a strong portfolio is critical for UX Writer roles. Candidates should prepare to showcase specific examples of their work that demonstrate problem-solving, user empathy, and impact on user experience metrics. The preference for Arabic suggests a need for bilingual candidates or those with experience in localized content.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 3-5 distinct projects that highlight your UX writing expertise across different product surfaces and user journeys.

  • Include specific examples of microcopy (buttons, labels, tooltips), error messages, onboarding flows, and empty states.

  • Provide case studies for at least two projects, detailing your process from problem identification to solution implementation and measured outcomes.

  • Demonstrate your ability to define and apply voice and tone guidelines, showcasing how you've maintained brand consistency.

Process Documentation:

  • Clearly articulate your UX writing process, from initial brief and research to content creation, review, and iteration.

  • Detail how you collaborate with designers, product managers, and engineers, providing examples of your input at different project stages.

  • Explain your approach to user research and how you incorporate user feedback and data into your writing decisions.

  • Illustrate how you measure the effectiveness of your copy, including examples of A/B tests or other performance metrics.

πŸ“ Enhancement Note: For this role, a portfolio is not just a collection of work but a demonstration of strategic thinking and process. Candidates should prepare to walk through their portfolio, explaining the 'why' behind their copy choices and the impact they had on user behavior and business goals.

πŸ’΅ Compensation & Benefits

Salary Range: For a UX Writer with 5-10 years of experience in Egypt, particularly in a tech-focused organization in New Cairo, the estimated annual salary range could be between EGP 400,000 to EGP 700,000. This range is an estimate based on industry benchmarks for similar roles in major Egyptian cities and the tech sector, considering the company's likely focus on innovation and talent acquisition.

Benefits:

  • Subsidized lunch costs to foster office community and encourage in-office collaboration.

  • Provision of necessary work equipment, including a choice of laptop, from day one.

  • Opportunities for professional development and skill enhancement within a growing tech arm.

  • Exposure to innovative projects and cutting-edge digital transformation initiatives.

  • Potential for career advancement within b_labs and B.TECH.

  • Hybrid work model offering flexibility between remote and in-office work.

Working Hours: The role is listed as full-time. While specific daily hours are not detailed, a standard 40-hour work week is typical in Egypt. The hybrid model suggests flexibility in structuring these hours, potentially allowing for some remote work days.

πŸ“ Enhancement Note: The salary estimate is based on general market research for similar roles in Egypt. Actual compensation will depend on the candidate's specific experience, skills, and negotiation. The mention of subsidized lunch costs and equipment highlights a commitment to employee well-being and productivity.

🎯 Team & Company Context

🏒 Company Culture

Industry: Technology, Digital Transformation, Retail (Omni-channel Consumer Electronics & Appliances)

Company Size: The description of b_labs as the "transformation and digitization arm" suggests it operates as a distinct entity within B.TECH, potentially a mid-to-large-sized organization. B.TECH itself is a cornerstone of the Egyptian retail industry, implying a significant established presence. b_labs likely aims for a startup-like agility within a larger corporate structure.

Founded: B.TECH has a history as a cornerstone of the Egyptian retail industry. b_labs, as its transformation arm, is likely a more recent initiative focused on driving digital innovation.

Team Structure:

  • b_labs operates with a focus on tech innovation, suggesting specialized teams in areas like product development, engineering, data science, and UX/product design.

  • The UX Writer will integrate into product teams, working closely with Product Designers, Product Managers, and Engineers.

Methodology:

  • Emphasis on user-centricity and customer focus as core to B.TECH's mission.

  • Application of agile and lean methodologies common in tech and product development environments.

  • Data-driven decision-making, utilizing A/B testing and user insights for continuous optimization.

  • A blend of startup agility within the stability of an established retail organization.

Company Website: https://jobs.workable.com/company/pffaZQPC651sW2MeygUaHy/jobs-at-b_labs

πŸ“ Enhancement Note: The dual nature of b_labs – a startup environment within an established retail giant – offers a unique cultural dynamic. Candidates should be prepared for both fast-paced innovation and the structured processes of a larger corporation.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is for an experienced UX Writer, likely at a mid-to-senior level, given the 5+ years of experience requirement and the expectation of contributing to content strategy and optimization. It's not an entry-level position but offers significant scope for impactful work.

Reporting Structure: The UX Writer will report to a Product Design Lead, Head of Product, or a dedicated Content Lead within the b_labs organization. They will work closely with cross-functional product teams.

Operations Impact: The UX Writer's impact is directly tied to improving user experience, increasing conversion rates, reducing support inquiries through clear communication, and enhancing brand perception through consistent and effective messaging. Their work is crucial for the success of digital products and the overall omni-channel strategy.

Growth Opportunities:

  • Specialization: Deepen expertise in specific areas of UX writing, such as conversational UI, accessibility writing, or localization.

  • Strategy: Progress to a Senior UX Writer or Content Strategist role, taking on more responsibility for defining content vision and governance.

  • Leadership: Potentially move into a team lead or management position, overseeing a team of UX writers and designers.

  • Cross-functional Advancement: Transition into Product Management or UX Design roles, leveraging a strong understanding of user needs and product development.

  • Industry Expertise: Develop deep knowledge of the Egyptian retail and consumer electronics market, becoming an expert in localized digital experiences.

πŸ“ Enhancement Note: The growth opportunities are substantial, especially within a company focused on transformation. Candidates should highlight their ambition to grow and their interest in contributing to B.TECH's digital future.

🌐 Work Environment

Office Type: The company describes "creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams." This suggests a modern, open-plan office environment designed to encourage interaction and idea-sharing.

Office Location(s): New Cairo City, Cairo Governorate, Egypt. This is a major hub for technology and business in Egypt.

Workspace Context:

  • Collaborative: The open design and subsidized lunches aim to foster a strong sense of community and encourage spontaneous collaboration among team members.

  • Tech-Enabled: Candidates will receive all necessary equipment, including a choice of laptop, ensuring they have the tools to succeed. This implies a well-resourced technology environment.

  • Flexible: The hybrid model allows employees to choose between working from home or the office, offering a balance between focused individual work and team interaction.

Work Schedule: Full-time, with a hybrid arrangement. Employees can choose their work location. The standard 40-hour work week is implied, with flexibility in how those hours are structured, especially on remote days.

πŸ“ Enhancement Note: The hybrid policy and office design indicate a modern approach to work, valuing both employee flexibility and the benefits of in-person collaboration. Candidates seeking a dynamic, collaborative, and well-equipped workspace will find this appealing.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess qualifications and fit.

  • Portfolio Presentation & Discussion: A session where you present your portfolio, discuss specific projects, your process, and your reasoning behind copy decisions. Expect questions about your collaboration experience and how you handle feedback.

  • Skills Assessment/Case Study: You may be given a short writing exercise or a design problem to solve within a specific timeframe, focusing on your ability to apply UX writing principles to a new scenario.

  • Team/Hiring Manager Interview: Further discussion with the hiring manager and potentially team members to assess cultural fit, strategic thinking, and in-depth understanding of UX writing principles.

  • Final Interview: Potentially with a senior leader to discuss overall fit and long-term contributions.

Portfolio Review Tips:

  • Curate Strategically: Select 3-5 of your strongest, most relevant projects. Tailor your selection to highlight skills mentioned in the job description (microcopy, strategy, A/B testing, cross-functional work).

  • Tell a Story: For each project, clearly outline the problem, your role, your process, the challenges you faced, your solutions, and the measurable impact of your work. Use data and user insights to support your claims.

  • Highlight Collaboration: Show how you worked with designers, PMs, and engineers. Provide examples of how you incorporated their feedback or influenced their decisions.

  • Demonstrate Process: Walk through your workflow from research and ideation to writing, testing, and iteration. Explain why you made certain copy choices.

  • Be Ready to Justify: Be prepared to defend your copy decisions with logic, data, and user insights. Understand the 'why' behind every word.

Challenge Preparation:

  • Practice Writing for UI: Work through common UI writing tasks (e.g., writing error messages for different scenarios, crafting onboarding tooltips, designing button labels for specific actions).

  • Understand the Brand: Research B.TECH and b_labs' mission, values, and target audience. Consider how you would adapt your writing to their brand voice.

  • Focus on Conciseness and Clarity: Practice distilling complex information into simple, actionable language.

  • Think About Metrics: Consider how you would measure the success of the copy you produce.

πŸ“ Enhancement Note: The interview process will heavily scrutinize your portfolio and your ability to articulate your thought process. Prepare to be tested on your practical application of UX writing principles and your collaborative abilities.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Design Tools: Figma (explicitly mentioned), Sketch, Adobe XD. Proficiency in at least one is required.

  • Content Management Systems (CMS): Experience with CMS platforms for content delivery is preferred.

  • Collaboration Tools: Slack, Microsoft Teams, Jira, Confluence (common in tech environments for team communication and project management).

Analytics & Reporting:

  • A/B Testing Platforms: Tools like Optimizely, VWO, or in-house A/B testing frameworks to measure the impact of copy changes.

  • Web Analytics: Google Analytics, Adobe Analytics for understanding user behavior and traffic patterns.

  • User Feedback Tools: SurveyMonkey, Typeform, Hotjar, or in-app feedback mechanisms for gathering qualitative insights.

CRM & Automation:

  • While not directly the UX Writer's domain, familiarity with CRM systems (e.g., Salesforce, HubSpot) and marketing automation platforms can be beneficial for understanding the broader customer journey and how product content fits in.

πŸ“ Enhancement Note: Proficiency in Figma is a direct requirement. Familiarity with A/B testing tools and analytics platforms is crucial for demonstrating the impact of UX writing.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and serving the user's needs through thoughtful and effective communication.

  • Collaboration: A strong belief in the power of cross-functional teamwork, valuing input from design, product, engineering, and marketing.

  • Data-Driven: Utilizing data and user insights to inform decisions, optimize content, and measure success.

  • Innovation: A drive to push boundaries, transform the industry, and pioneer new approaches in digital retail.

  • Clarity & Simplicity: A dedication to making complex ideas accessible and ensuring all communication is clear, concise, and easy to understand.

Collaboration Style:

  • Integrated: The UX Writer is expected to be an integral part of product teams, involved from the early stages of discovery through to delivery.

  • Consultative: Providing expert guidance on copy and content strategy to product teams.

  • Iterative: Embracing a process of continuous feedback, testing, and refinement to improve content.

  • Brand-Aligned: Working to ensure product copy consistently reflects the overall brand voice and messaging.

πŸ“ Enhancement Note: The company culture appears to be a blend of innovation and user focus, with a strong emphasis on collaboration. Candidates who thrive in environments where their writing directly contributes to user success and business objectives will be well-suited.

⚑ Challenges & Growth Opportunities

Challenges:

  • Balancing Innovation and Brand Consistency: Ensuring new digital experiences align with B.TECH's established brand while maintaining a fresh, user-friendly voice.

  • Translating Complex Products: Simplifying technical features of consumer electronics and appliances into easily understandable language for a broad audience.

  • Working in a Hybrid Environment: Effectively collaborating and maintaining strong communication across remote and in-office team members.

  • Data Interpretation: Translating A/B test results and user feedback into actionable content improvements, especially in a fast-paced environment.

  • Prioritization: Managing multiple projects and competing priorities within agile product development cycles.

Learning & Development Opportunities:

  • Advanced UX Writing Techniques: Opportunities to learn and apply specialized UX writing skills.

  • Content Strategy Development: Gaining experience in building and governing content systems for a large organization.

  • Industry Knowledge: Deepening understanding of the Egyptian retail and consumer electronics market.

  • Cross-Functional Skill Building: Learning more about product management, UX design, and data analysis.

  • Mentorship: Potential to be mentored by experienced leaders in product and design within B.TECH.

πŸ“ Enhancement Note: The challenges presented are typical for a UX Writer in a growing digital transformation initiative within a larger corporation. These challenges also represent significant opportunities for professional growth and skill development.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a complex product feature you had to explain to users. How did you approach writing the copy, and what was the outcome?" (Focus on your process, simplification skills, and impact.)

  • "How do you ensure your UX writing aligns with both user needs and business goals? Provide an example." (Highlight your strategic thinking and data-driven approach.)

  • "Walk us through your process for creating or updating a content style guide or voice and tone guidelines." (Demonstrate your understanding of content governance.)

Company & Culture Questions:

  • "What interests you most about b_labs and B.TECH's mission to transform digital retail?" (Research the company's vision and articulate your alignment.)

  • "How do you see your role contributing to a hybrid work environment and fostering team collaboration?" (Address your adaptability and team-player attitude.)

Portfolio Presentation Strategy:

  • Structure is Key: For each project, use a clear narrative: Problem -> Your Role -> Process -> Solution -> Results.

  • Quantify Impact: Whenever possible, use numbers (e.g., "Increased conversion by X%," "Reduced error rates by Y%," "Improved task completion time by Z seconds").

  • Show, Don't Just Tell: Use visuals from your designs or prototypes to illustrate your copy in context.

  • Be Enthusiastic and Prepared: Speak passionately about your work and be ready to answer detailed questions about your decisions.

  • Practice Your Pitch: Rehearse your presentation to ensure it flows well and stays within the allotted time.

πŸ“ Enhancement Note: Prepare specific examples that showcase your problem-solving skills, your ability to work with data, and your collaborative approach. Being able to clearly articulate the "why" behind your writing is paramount.

πŸ“Œ Application Steps

To apply for this UX Writer position:

  • Submit your application through the provided Workable link.

  • Curate and Refine Your Portfolio: Ensure your portfolio is up-to-date, clearly showcases your best UX writing work, and includes detailed case studies explaining your process and impact. Tailor it to highlight relevant skills for this role.

  • Optimize Your Resume: Highlight your 5+ years of UX writing experience, specific achievements, and proficiency with relevant tools (Figma, etc.). Use keywords from the job description.

  • Prepare Your Portfolio Walkthrough: Practice presenting your portfolio, focusing on storytelling, quantifying results, and articulating your strategic thinking. Be ready to discuss your collaborative process.

  • Research b_labs and B.TECH: Understand their mission, values, and the consumer electronics industry in Egypt. Think about how your skills can contribute to their digital transformation goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must have at least 5 years of experience as a UX Writer or similar role, supported by a strong portfolio showcasing UX writing across various product surfaces. Excellent command of English and familiarity with UX methodologies and design tools like Figma are essential.