UX (User Experience) Designer

📍 Job Overview

Job Title: UX (User Experience) Designer

Company: Group O

Location: Remote - United States

Job Type: Temporary

Category: User Experience Design / Digital Product Design

Date Posted: March 31, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote Solely

🚀 Role Summary

• Design and deliver end-to-end user experiences for web platforms, encompassing wireframes, high-fidelity mockups, and production-ready assets.

• Apply a strong understanding of UX principles, interaction design, and usability standards to create intuitive and accessible digital journeys for business customers.

• Collaborate effectively with cross-functional teams, including product managers, engineers, researchers, and fellow designers, to translate complex requirements into user-friendly solutions.

• Contribute to and maintain established design systems, ensuring consistency and scalability across all digital experiences.

📝 Enhancement Note: This role emphasizes the creation of production-ready design assets and developer-friendly files, indicating a need for a designer who bridges the gap between conceptual design and implementation. The focus on business customers suggests a need to understand B2B user journeys and enterprise-level requirements.

📈 Primary Responsibilities

• Develop comprehensive user experience designs for web platforms, from initial wireframing and user flow mapping through to high-fidelity, visually polished mockups.

• Craft clean, compelling visual layouts with a keen eye for hierarchy, composition, typography, and aesthetic quality, ensuring a cohesive brand experience.

• Produce precise and consistent developer-ready design files, detailed specifications, and necessary assets to facilitate seamless implementation by engineering teams.

• Adhere to and champion UX best practices, ensuring all designs meet or exceed accessibility standards (WCAG), promoting inclusivity and usability for all users.

• Actively participate in cross-functional team meetings and discussions, collaborating closely with product managers, engineers, UX researchers, and other designers to refine concepts and solutions.

• Leverage and contribute to existing design systems, utilizing component-based design principles to maintain consistency, efficiency, and scalability across digital products.

• Articulate design rationale, decisions, and trade-offs clearly and persuasively to stakeholders and project partners, fostering understanding and alignment.

• Integrate insights derived from user research, usability testing, and A/B testing into iterative design improvements, driving a data-informed design process.

📝 Enhancement Note: The emphasis on "production ready designs" and "developer ready design files" signifies that this role requires a designer capable of delivering final, implementable assets rather than just conceptual prototypes. The expectation to "apply UX best practices and ensure compliance with accessibility standards (WCAG)" highlights a critical requirement for inclusive design.

🎓 Skills & Qualifications

Education: High school diploma or equivalent required.

Experience:

• Demonstrated experience working with established design systems and employing component-based design methodologies.

Required Skills:

• Proven experience designing for web-based experiences, including hands-on production design work.

• Strong foundation in core UX principles, interaction design methodologies, and established usability standards.

• Excellent visual design skills with a meticulous attention to detail, composition, and overall quality.

• Ability to effectively balance user needs, business objectives, and technical constraints in design solutions.

• Strong written and verbal communication skills, essential for articulating design decisions and collaborating with diverse teams.

• Demonstrated ability to collaborate effectively within cross-functional environments and contribute positively to team dynamics.

• Proficiency in Figma for wireframing, prototyping, and high-fidelity design.

Preferred Skills:

• Familiarity with usability testing, experimentation, and A/B testing methodologies to inform design decisions.

• Strong writing, content design, or UX copywriting skills to craft clear and engaging user interface text.

• Experience with motion design, animation, or video creation tools such as Adobe After Effects.

• Experience writing prompts for AI tools (e.g., ChatGPT, Adobe Firefly, Google Gemini, Claude) to support or accelerate design workflows.

📝 Enhancement Note: While a high school diploma is listed as the minimum education, the "2-5 years" experience and the specific skill requirements (Figma, Photoshop, design systems) indicate this role is targeted at a mid-level professional. The preference for AI tool prompt writing and motion design suggests Group O is looking for a designer who is forward-thinking and adaptable to emerging technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end UX design projects for web platforms, detailing the problem, your process, and the final solution.

• Include examples of wireframes, user flows, high-fidelity mockups, and production-ready design assets, clearly demonstrating your design evolution.

• Provide evidence of contributions to or utilization of design systems, highlighting consistency and scalability in your work.

Process Documentation:

• Clearly outline the design process followed for each portfolio project, from initial concept to final delivery.

• Detail the methods used for creating developer-ready assets and specifications, ensuring clarity for engineering handoff.

• Explain how accessibility standards (WCAG) were integrated into your design workflow and final deliverables.

• Illustrate your approach to collaborating with product managers, engineers, and other stakeholders throughout the design lifecycle.

📝 Enhancement Note: Given the emphasis on production-ready assets and developer handoffs, the portfolio should strongly feature examples that illustrate this capability. Demonstrating experience with design systems and accessibility compliance will be critical for this role.

💵 Compensation & Benefits

Salary Range: $50.00 - $62.00 per hour.

Benefits:

• As a temporary position, standard long-term benefits like health insurance, retirement plans, and paid time off may be limited or not applicable. Specific details would be confirmed during the offer stage.

• Potential for flexible work arrangements due to the fully remote nature of the role.

• Opportunity to work on diverse digital projects within a reputable organization.

• Exposure to modern design tools and potentially AI-driven design workflows.

Working Hours: Approximately 40 hours per week.

• This is a standard full-time equivalent for a temporary role, providing a consistent workload. Flexibility may exist in daily scheduling, but overall weekly hours are expected to be standard.

📝 Enhancement Note: For a temporary role, benefits are often structured differently than full-time positions. It's crucial for candidates to inquire about any available benefits, such as sick leave, worker's compensation, or eligibility for specific contractor programs, directly with Group O. The hourly rate suggests this is likely a contract or temporary assignment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Services / Logistics / Technology Solutions

Company Size: Group O is a significant player in the supply chain and logistics industry, known for its integrated solutions. While specific employee counts fluctuate, they are a substantial organization, suggesting a structured but potentially dynamic work environment. This size implies established processes but also opportunities for impact.

Founded: Group O was founded in 1974.

Team Structure:

• The UX Designer will report to Michael Horan within the Business Analytics department. This suggests a close alignment with data-driven decision-making and performance measurement.

• The Business Analytics department likely comprises individuals focused on data interpretation, process optimization, and technology implementation to drive business insights.

Methodology:

• The "Digital Experience Design team focuses on creating intuitive, connected digital journeys across every customer touchpoint," utilizing "human-centered design." This points to a strong emphasis on user empathy, iterative design, and a holistic view of the customer lifecycle.

• The role's responsibilities emphasize translating "complex requirements into clear, engaging, and user friendly solutions," balancing "usability, accessibility, and visual design." This indicates a methodical approach to problem-solving and a commitment to quality and user satisfaction.

• The incorporation of "user research, usability testing, and A/B testing" highlights a data-informed and iterative design methodology.

Company Website: https://www.groupo.com/

📝 Enhancement Note: The reporting structure to Business Analytics suggests that this UX role is highly integrated with performance metrics and data-driven insights, which is a hallmark of strong Revenue Operations or GTM support functions. Candidates should be prepared to demonstrate how their designs impact business outcomes.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level UX Designer, typically requiring 2-5 years of dedicated experience. The responsibilities involve owning key aspects of the user experience, delivering production-ready assets, and collaborating with senior stakeholders, indicating a level of autonomy and responsibility beyond an entry-level position.

Reporting Structure: The UX Designer reports to Michael Horan within the Business Analytics department. This structure implies that the design work is closely tied to business objectives and performance analysis, offering visibility into how user experience directly impacts business metrics.

Operations Impact: The UX Designer's work directly influences the digital experience of Group O's business customers. By creating intuitive and effective digital journeys, this role can enhance customer satisfaction, improve operational efficiency for clients, reduce support costs, and potentially drive adoption of digital services, all of which contribute to Group O's overall value proposition and revenue generation.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific UX areas such as interaction design, accessibility, or information architecture within the context of B2B platforms.

• Cross-functional Leadership: Develop leadership skills by mentoring junior designers or taking on lead roles for specific design initiatives within larger projects.

• Industry Insight: Gain deeper understanding of the business services, logistics, and supply chain industries, which can open doors to specialized UX roles within these sectors.

• AI Integration: Explore and expand proficiency in leveraging AI tools for design acceleration and innovation, positioning oneself at the forefront of design technology.

📝 Enhancement Note: While this is a temporary role, the scope of responsibilities and the reporting structure suggest opportunities to build a strong portfolio and gain experience that could lead to permanent positions or similar roles in the future. The connection to Business Analytics is a key differentiator for operations-minded candidates.

🌐 Work Environment

Office Type: Fully Remote.

• This designation signifies a work-from-home environment, requiring self-discipline, strong time management, and effective communication through digital channels.

Office Location(s): Remote within the United States.

Workspace Context:

• Collaborative Environment: Expect to collaborate primarily through digital tools such as video conferencing, instant messaging, and shared design platforms (e.g., Figma). Active participation in virtual meetings and team discussions will be crucial.

• Operations Tools & Technology: Access to and proficiency with industry-standard design software (Figma, Adobe Creative Suite) is essential. The role may also involve integrating with project management tools and communication platforms.

• Team Interaction: While remote, opportunities for interaction will occur through scheduled meetings, design critiques, and ad-hoc digital communication, fostering a connected virtual team experience.

Work Schedule: Approximately 40 hours per week, with potential for some flexibility in daily scheduling.

• A standard workweek is expected, but the remote nature may allow for some adjustment in start/end times, provided core collaboration hours are met and project deadlines are respected. This flexibility can be beneficial for individuals managing personal commitments alongside professional duties.

📝 Enhancement Note: The "Remote - United States" location implies that candidates must be US-based. For operations roles, understanding potential time zone overlaps is crucial for effective collaboration, especially when working with teams in different regions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational UX skills, relevant experience, and alignment with the role's requirements. Be prepared to speak to your experience with design systems, web platforms, and developer handoffs.

• Design Challenge/Portfolio Review: A deeper dive into your portfolio, potentially including a specific design exercise or a detailed walkthrough of selected projects. Focus on articulating your design process, rationale, and the impact of your work. Be ready to discuss how you've incorporated user feedback and met accessibility standards.

• Stakeholder/Manager Interview: A conversation with Michael Horan and potentially other team members to assess cultural fit, collaboration style, and understanding of business objectives. Prepare to discuss how your UX approach can support business analytics and customer experience goals.

• Final Evaluation: Assessment of overall fit, technical proficiency, and potential to contribute to the team's objectives.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end UX design process for web platforms, highlighting your ability to deliver production-ready assets.

• Structure for Clarity: For each project, clearly define the problem, your role, the design process (research, ideation, wireframing, UI design, testing, Handoff), key decisions, and the outcomes or lessons learned.

• Show, Don't Just Tell: Include visual representations of your work – wireframes, user flows, high-fidelity mockups, and examples of developer-ready assets or specifications.

• Emphasize Impact: Quantify results where possible (e.g., "improved task completion by X%," "reduced user errors by Y%"). If direct metrics aren't available, articulate the intended business impact.

• Highlight Design Systems & Accessibility: Explicitly demonstrate how you've worked with or contributed to design systems and how you've integrated accessibility standards (WCAG).

Challenge Preparation:

• Understand the Context: If a design challenge is provided, ensure you fully understand the business problem and user needs described.

• Process-Oriented: Focus on demonstrating your design process, even in a timed exercise. Outline your approach and assumptions.

• Communicate Effectively: Practice articulating your design decisions clearly and concisely, as you would in a real stakeholder meeting.

📝 Enhancement Note: The "Business Analytics" department context means interviewers will likely probe into how design decisions impact business metrics. Candidates should be prepared to discuss their understanding of user data and how it informs design, even if they aren't directly performing the analysis.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaborative design sessions. Proficiency is expected for creating detailed design assets and working within design systems.

• Adobe Photoshop: Required for image manipulation, asset creation, and potentially retouching or complex visual work.

• Adobe Creative Suite (General): Familiarity with other Adobe products may be beneficial, especially for preferred skills like motion design.

Analytics & Reporting:

CRM & Automation:

Emerging Technologies:

• AI Design Tools: Familiarity with AI tools such as ChatGPT, Adobe Firefly, Google Gemini, or Claude is a preferred skill, indicating Group O's interest in exploring AI's role in design workflows.

📝 Enhancement Note: The explicit mention of Figma and Adobe Photoshop, along with preferred AI tool experience, clearly defines the core technical requirements. Candidates should be ready to demonstrate proficiency in these tools and discuss their approach to integrating AI into their design process.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and serving the needs of business customers through intuitive digital experiences.

• Data-Driven Decision Making: Emphasis on using user research, usability testing, and A/B testing results to inform design choices and measure impact.

• Collaboration & Communication: Valuing teamwork, open communication, and the ability to work effectively with cross-functional partners to achieve shared goals.

• Quality & Precision: A commitment to delivering high-quality, visually polished, and technically sound design assets that meet rigorous standards.

• Innovation & Adaptability: An openness to exploring new technologies and methodologies, such as AI, to enhance design processes and outcomes.

Collaboration Style:

• Cross-Functional Integration: The role requires seamless collaboration with product managers, engineers, and researchers, necessitating proactive communication and a shared understanding of project goals.

• Iterative Design Culture: Expect a process that involves feedback loops, design critiques, and iterative refinement based on insights and stakeholder input.

• Knowledge Sharing: A culture that encourages sharing best practices, design patterns, and learnings across the team to foster continuous improvement and consistency.

📝 Enhancement Note: The explicit mention of "Business Analytics" as the department suggests a culture that highly values measurable outcomes and data-informed strategies. UX designers will need to align their approach with these operational priorities.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Navigating diverse requirements from product management, engineering, and business stakeholders to create a cohesive and effective user experience.

• Rapid Iteration in a Fast-Paced Environment: Adapting quickly to evolving project demands and feedback cycles typical of digital product development.

• Ensuring Scalability and Consistency: Maintaining design integrity and consistency across multiple web platforms while adhering to established design systems.

• Integrating Emerging Technologies: Effectively incorporating new tools and methodologies, such as AI-driven design assistance, into established workflows.

Learning & Development Opportunities:

• Advanced UX Techniques: Opportunities to refine skills in specialized areas of UX, such as advanced prototyping, user research methodologies, or accessibility auditing.

• Industry-Specific Design: Gaining in-depth knowledge of UX challenges and best practices within the business services, logistics, and supply chain sectors.

• AI in Design Exploration: Hands-on experience and learning in leveraging AI tools to augment the design process, fostering innovation and efficiency.

• Cross-Functional Exposure: Deepening understanding of product management, engineering workflows, and business analytics through close collaboration.

📝 Enhancement Note: The temporary nature of the role presents both a challenge and an opportunity. While long-term career pathing might be less defined, the immediate challenge is delivering high-impact work within a defined period, while the opportunity lies in gaining specific, valuable experience in B2B UX and AI-assisted design.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex web platform you helped design. What were the key UX challenges, how did you address them, and what was the outcome?" (Focus on process, problem-solving, and impact.)

• "How do you approach translating business requirements into user-centered design solutions? Can you provide an example?" (Highlight your understanding of balancing user needs with business goals.)

• "Walk me through your process for creating developer-ready design files and specifications. What details are crucial for a smooth engineering handoff?" (Emphasize precision, consistency, and collaboration with engineers.)

Company & Culture Questions:

• "What interests you about Group O and this specific UX Designer role within the Business Analytics department?" (Show research into Group O and connect your skills to their business objectives.)

• "How do you typically collaborate with product managers, engineers, and researchers? Describe a time you had to navigate conflicting feedback." (Highlight your teamwork and communication skills.)

Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio projects as narratives – the problem, your journey, the solution, and the impact.

• Visual Clarity: Ensure your presentation is visually clean, well-organized, and easy to follow, mirroring your design aesthetic.

• Process Emphasis: Clearly articulate the "why" behind your design decisions, not just the "what."

• Highlight Key Skills: Explicitly point out examples that demonstrate your proficiency in Figma, Adobe Photoshop, design systems, accessibility, and developer handoffs.

• AI Integration (if applicable): If you have examples of using AI tools to aid your design process, be prepared to discuss them.

📝 Enhancement Note: Given the reporting structure to Business Analytics, be prepared to discuss how your design choices can be measured and contribute to business outcomes. Frame your UX contributions in terms of efficiency, user adoption, and customer satisfaction that can be tracked.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Group O portal linked.

• Portfolio Customization: Tailor your portfolio to prominently feature web platform UX projects, showcasing end-to-end design processes, production-ready assets, and your experience with design systems. Highlight examples of developer handoffs and accessibility compliance.

• Resume Optimization: Ensure your resume clearly articulates your experience with Figma, Adobe Photoshop, UX principles, and cross-functional collaboration. Use keywords from the job description such as "web platforms," "design systems," "accessibility standards," and "developer-ready assets."

• Interview Preparation: Practice articulating your design rationale, process, and the impact of your work. Prepare specific examples for behavioral questions related to collaboration and problem-solving. Be ready to discuss how your UX approach aligns with business analytics goals.

• Company Research: Familiarize yourself with Group O's services, client base, and recent news. Understand how digital experiences contribute to their business objectives and client success. Research the Business Analytics department's role if possible.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.