UX/ UI/ RESEARCH

📍 Job Overview

Job Title: UX/UI Researcher

Company: Periferia IT Group

Location: Quito, Ecuador

Job Type: Full-time

Category: UX/UI Design & Research

Date Posted: March 27, 2026

Experience Level: 3+ Years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on designing and validating user experiences for digital products within the financial sector, demanding a strong blend of UX/UI research methodologies and practical application.

• Key responsibilities include translating business needs into user-centric designs and leveraging data-driven insights from user research to inform product development and continuous improvement.

• Candidates will be expected to utilize a range of industry-standard design and research tools, including Figma, Miro, Qualtrics, and User Testing platforms, within a collaborative, cross-functional team environment.

• The position requires adaptability to new technologies and innovative approaches, particularly within the complex domain of financial services like credit, investments, and mortgages.

📝 Enhancement Note: While the title is "UX/UI/RESEARCH," the core responsibilities and required skills clearly indicate a specialized focus on the research and design aspects of UX/UI, particularly for digital financial products. The emphasis on data-driven decision-making and validation through tools like Qualtrics and User Testing positions this as a critical role in shaping user journeys and product strategy.

📈 Primary Responsibilities

• Design and develop user experiences for digital financial products (credit, investments, mortgages), ensuring alignment between business objectives and user needs.

• Conduct comprehensive UX research, employing methodologies such as user interviews, surveys, usability testing, and persona development to gather actionable insights.

• Validate UX solutions and design concepts using tools like Figma, Miro, Qualtrics, and User Testing to ensure data-driven decision-making.

• Collaborate effectively with cross-functional teams, including product managers, developers, and stakeholders, in both remote and hybrid work settings.

• Translate user research findings into clear, concise design recommendations and documentation for product development.

• Utilize proficiency in tools such as Adobe Suite, motion graphics, and illustration to create compelling visual proposals and prototypes.

• Continuously research and propose innovative UX/UI approaches to enhance user engagement and product performance within the financial technology landscape.

• Participate in iterative design processes, incorporating feedback and user data to refine user journeys and interfaces.

📝 Enhancement Note: The responsibilities highlight a need for not just design execution, but also strategic research and validation. The specific mention of financial products (credit, investments, mortgages) suggests a need for domain understanding or a strong ability to quickly acquire it. The emphasis on data and validation implies a structured approach to UX research, moving beyond subjective design choices.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or technical qualification in Graphic Design, Systems Engineering, Computer Science, Human-Computer Interaction, or a related design or technical field.

Experience:

• Minimum of 3 years of professional experience in UX/UI research and design, with a focus on digital products.

Required Skills:

• UX Research Expertise: Demonstrated ability to plan, conduct, and analyze various UX research methodologies (e.g., user interviews, usability testing, surveys, persona creation, journey mapping).

• Design Tool Proficiency: Strong command of industry-standard design and prototyping tools, including Figma and Adobe Creative Suite (Illustrator, Photoshop).

• Collaboration & Communication: Excellent verbal and written communication skills, with the ability to articulate research findings and design rationale to diverse audiences.

• Data Analysis & Interpretation: Ability to interpret quantitative and qualitative data from user research and translate it into actionable design improvements.

• Adaptability & Innovation: Proven capacity to adapt to new technologies, evolving design trends, and innovative approaches to problem-solving.

• Financial Sector Acumen: Understanding of user needs and product complexities within the financial services domain (credit, investments, mortgages).

Preferred Skills:

• Prototyping & Motion Graphics: Experience with advanced prototyping tools and motion graphics for creating dynamic user interfaces.

• Collaboration Platforms: Familiarity with collaborative tools like Miro and Qualtrics for ideation, documentation, and user feedback management.

• User Testing Platforms: Experience with specific user testing software or platforms for remote and in-person testing.

• Agile Methodologies: Understanding of Agile development processes and experience working within Agile teams.

• Illustration Skills: Proficiency in illustration for creating custom assets and enhancing visual communication.

📝 Enhancement Note: The "now how sector financiero" and specific product types indicate a strong preference for candidates with direct experience in fintech or financial product design. The requirement for proficiency across a broad range of tools (Figma, Adobe Suite, Miro, Qualtrics, User Testing) suggests a need for a versatile UX/UI professional capable of managing the entire research and design lifecycle.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A curated collection of 3-5 detailed case studies showcasing your UX/UI research and design process from problem identification to solution implementation.

• Problem-Solution Framing: Clearly articulate the user or business problem addressed in each project, your approach to understanding it, and the rationale behind your proposed solutions.

• Research Methodology: Showcase the specific research methods employed (e.g., interviews, surveys, usability tests, A/B tests) and explain how the findings directly influenced design decisions.

• Design Artifacts: Include high-fidelity mockups, wireframes, prototypes, and user flow diagrams that demonstrate your design thinking and execution.

• Impact & Metrics: Quantify the impact of your designs where possible, using metrics such as conversion rate improvements, task completion rates, user satisfaction scores, or reduction in support tickets.

Process Documentation:

• Demonstrate a clear understanding of the UX design lifecycle, from discovery and research through to iteration and handoff.

• Provide examples of your process for documenting user research findings, design decisions, and usability test results.

• Show experience with collaborative design workflows, including version control and feedback integration.

📝 Enhancement Note: Given the emphasis on data-driven decision-making and validation, the portfolio should strongly highlight how research directly informed design choices and led to measurable outcomes. Case studies that detail the iterative process, including pivots based on user feedback or testing, will be highly valued.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Hybrid Work Model: Flexibility to work both remotely and from the office in Quito, Ecuador.

• Benefits a la carte: A flexible benefits package allowing employees to choose benefits that best suit their individual needs and lifestyle.

• Continuous Learning: Opportunities for professional development and skill enhancement through challenging projects and training.

• Collaborative Environment: Work within a supportive and innovative team culture focused on service and continuous improvement.

• Career Growth: Potential for advancement within a leading multinational IT company with a strong presence in Latin America and the US.

Working Hours:

• Standard full-time work week, approximately 40 hours per week. Specific daily schedules may vary but will be communicated by the hiring team.

📝 Enhancement Note: Salary is stated as "a convenir según experiencia y habilidades," indicating negotiation. The estimated range is based on general market data for similar roles in Ecuador, factoring in the specialized financial sector experience. The "Benefits a la carte" suggests a flexible system, which is a significant perk.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology (IT) Services and Consulting. Periferia IT Group operates as a multinational Colombian company with a significant presence across Latin America and the United States, specializing in providing technology solutions and professional services.

Company Size: Over 1,000 employees. This indicates a well-established organization with structured processes, diverse project opportunities, and a robust internal support system.

Founded: The company was founded to provide IT services, growing into a significant regional player. This history suggests a company with experience in adapting to market changes and a focus on long-term client relationships.

Team Structure:

• The UX/UI team likely operates within a project-based or departmental structure, collaborating closely with product management, engineering, and business analysis teams.

• Reporting lines will typically lead to a UX/UI Lead, Design Manager, or Head of Product/Technology.

Methodology:

• Periferia IT Group emphasizes a culture of service and innovation, suggesting a client-focused approach to project delivery.

• The company fosters continuous learning and personal development, implying a culture that encourages skill-building and adaptation to new technologies.

• Projects are likely managed using Agile methodologies, requiring iterative development, regular feedback loops, and a proactive approach to problem-solving.

• Data-driven decision-making is a core tenet, particularly for this role, ensuring that user insights and performance metrics guide product evolution.

Company Website: https://jobs.periferiaitgroup.com

📝 Enhancement Note: The company's description as a "multinational Colombian company" with a strong presence in LATAM and the US positions it as a significant player with diverse project opportunities and a global perspective. The emphasis on "cultura Periferia" focused on service and innovation suggests a dynamic work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced practitioner within the UX/UI field, requiring a solid understanding of research methodologies and design principles. It's not an entry-level position, demanding independent contribution and the ability to guide design decisions based on user data.

Reporting Structure: The UX/UI Researcher will likely report to a Senior UX/UI Designer, a Design Lead, or a Product Manager, depending on the specific project and team structure. They will collaborate closely with cross-functional teams, including developers, product owners, and business analysts.

Operations Impact: This role has a direct impact on the success of digital products within the crucial financial sector. By ensuring user needs are met and business objectives are achieved through well-researched and designed experiences, the researcher contributes to increased user adoption, customer satisfaction, retention, and ultimately, revenue generation for the financial products.

Growth Opportunities:

• Specialization: Develop deeper expertise in UX research methodologies, financial product design, or specific user segments within the financial industry.

• Leadership: Progress to a Senior UX/UI Researcher or UX/UI Lead role, mentoring junior team members and taking ownership of larger projects.

• Cross-Functional Transition: Leverage UX/UI expertise to move into related roles such as Product Management, Service Design, or UX Strategy.

• Skill Expansion: Acquire new skills in areas like advanced analytics, interaction design, or front-end development integration.

• International Exposure: Gain experience working on projects for clients in different regions, broadening understanding of diverse user behaviors and market needs.

📝 Enhancement Note: The role offers significant growth potential within a large multinational. The emphasis on the financial sector provides a niche for specialization, which can be a strong differentiator for career advancement.

🌐 Work Environment

Office Type: Hybrid work model. This means a combination of remote work and in-office presence in Quito, Ecuador. The office environment is likely designed to foster collaboration, innovation, and team cohesion, with spaces for meetings, brainstorming, and focused individual work.

Office Location(s): Quito, Ecuador. Specific office details (address, amenities) would typically be provided during the interview process.

Workspace Context:

• Collaborative Spaces: The office is expected to provide areas conducive to team meetings, design sprints, and cross-functional workshops.

• Technology & Tools: Access to necessary hardware, software, and reliable internet connectivity will be provided, supporting both remote and in-office work. The company likely supports the use of standard design and research software.

• Team Interaction: The hybrid model encourages in-person interaction for key collaborative sessions, team building, and knowledge sharing, while also allowing for focused deep work remotely.

Work Schedule: A standard full-time schedule, approximately 40 hours per week. The hybrid nature allows for some flexibility in managing work hours, balancing project demands with personal commitments.

📝 Enhancement Note: The hybrid model in Quito offers a blend of flexibility and in-person collaboration, a common and often preferred setup for design and research roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and salary expectations.

• Technical Interview: An in-depth discussion with a hiring manager or senior UX/UI team member. This will focus on your experience, understanding of UX/UI principles, and how you approach research and design challenges. Expect scenario-based questions.

• Portfolio Review: A dedicated session where you will present 1-2 key case studies from your portfolio. Be prepared to walk through your process, decision-making, and the impact of your work.

• Practical Exercise/Challenge: You may be given a small design or research challenge to complete, either as a take-home assignment or during a live session, to assess your problem-solving skills and practical application.

• Final Interview: Potentially with a higher-level manager or department head to confirm fit and discuss long-term career aspirations.

Portfolio Review Tips:

• Storytelling: Structure your case studies as compelling narratives, clearly outlining the problem, your process, the solutions, and the outcomes.

• Focus on "Why": For each decision, explain the "why" – why you chose a particular research method, why you designed a specific element, and how it addressed the user or business need.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, user flows, research data visualizations) to support your explanations.

• Quantify Impact: Whenever possible, include metrics and data that demonstrate the success or impact of your work.

• Tailor to the Role: Highlight projects most relevant to digital financial products and the specific tools mentioned in the job description.

Challenge Preparation:

• Research Methodology: Be ready to discuss how you would approach a research problem for a financial product (e.g., improving a loan application process).

• Design Thinking: Practice articulating your thought process for solving a design problem, even with limited information.

• Tool Proficiency: Be prepared to discuss your experience with Figma, Miro, Qualtrics, and user testing platforms. If a design exercise is given, ensure you are comfortable using Figma for rapid prototyping.

📝 Enhancement Note: The emphasis on a portfolio review and potential practical exercise means candidates must be well-prepared to visually and verbally articulate their design and research process, with a strong focus on the financial sector context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative workflows. Proficiency is expected for creating wireframes, mockups, and interactive prototypes.

• Adobe Creative Suite: Including Illustrator (for vector graphics and icons) and Photoshop (for image editing and asset creation). Motion graphics experience is also noted as valuable.

• Miro: A collaborative online whiteboard tool for brainstorming, ideation, user journey mapping, and workshop facilitation.

• Qualtrics: A robust platform for survey design, data collection, and analysis, crucial for quantitative user research.

• User Testing Platforms: Experience with tools like UserTesting.com, Lookback, or similar platforms for conducting usability tests and gathering qualitative feedback.

Analytics & Reporting:

CRM & Automation:

• Not directly specified for this role, but understanding how UX/UI designs integrate with CRM systems and automation workflows in the financial sector could be an advantage.

📝 Enhancement Note: The explicit mention of Figma, Miro, Qualtrics, and User Testing platforms indicates these are core to the daily workflow. Proficiency in these tools, especially Figma for design and Qualtrics/User Testing for research, is critical.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A strong commitment to meeting and exceeding client expectations through high-quality UX/UI solutions.

• Innovation: A drive to explore and implement new design approaches, technologies, and research methods to create cutting-edge digital experiences.

• Continuous Improvement: A dedication to learning, iterating, and refining designs and processes based on user feedback and data.

• Collaboration: Valuing teamwork, open communication, and the sharing of knowledge and ideas across disciplines.

• Adaptability: Embracing change and new challenges, with a willingness to learn and adapt to evolving user needs and technological advancements.

Collaboration Style:

• Cross-functional Integration: Actively working with product owners, developers, and business analysts to ensure designs are feasible, meet requirements, and are implemented effectively.

• Data-Informed Dialogue: Engaging in discussions supported by research data and user insights to justify design decisions and drive consensus.

• Feedback Loop: Embracing constructive feedback from peers, stakeholders, and users to enhance designs and processes.

• Shared Ownership: Contributing to a team environment where everyone feels a sense of ownership over the product's success and user experience.

📝 Enhancement Note: The company's "cultura Periferia" emphasizes service and innovation. For a UX/UI role, this translates to creating user-centric solutions that not only meet business needs but also delight users, driven by a proactive and collaborative approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Financial Sector Complexity: Understanding and designing for the intricate regulations, diverse user needs, and high-stakes nature of financial products (credit, investments, mortgages).

• Balancing Stakeholder Needs: Effectively mediating between user requirements, business objectives, and technical constraints to deliver optimal solutions.

• Data Interpretation: Translating complex qualitative and quantitative research data into clear, actionable design insights.

• Hybrid Collaboration: Maintaining seamless communication and collaboration with a distributed team in a hybrid work environment.

• Rapid Technological Evolution: Staying current with new UX/UI tools, techniques, and best practices in a fast-paced industry.

Learning & Development Opportunities:

• Specialized Training: Opportunities to deepen expertise in financial UX, behavioral economics, or advanced qualitative/quantitative research methods.

• Tool Mastery: Becoming an expert in advanced features of Figma, Qualtrics, and other relevant design and research tools.

• Cross-Disciplinary Exposure: Learning from and collaborating with experts in product management, software development, and business strategy.

• Project Variety: Working on a diverse range of financial products and client projects, offering broad exposure and skill development.

• Mentorship: Access to experienced designers and researchers within Periferia IT Group who can provide guidance and career support.

📝 Enhancement Note: The primary challenge lies in the domain specificity of financial products, requiring a steep learning curve or prior experience. Growth opportunities are substantial due to the company's size and international reach.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements while designing a digital product. How did you approach it?" (Focus on your negotiation, data-driven decision-making, and communication skills.)

• "Walk me through your process for validating a new feature concept for a financial product like a mortgage application. What tools and methods would you use?" (Demonstrate your research methodology, tool proficiency, and understanding of the financial context.)

Company & Culture Questions:

• "What interests you about Periferia IT Group and our work in the financial technology space?" (Research the company's recent projects, values, and market position.)

• "How do you approach collaborating with remote team members and developers in a hybrid environment?" (Highlight your communication strategies, use of collaborative tools, and proactive engagement.)

Portfolio Presentation Strategy:

• Select Relevant Case Studies: Choose 1-2 projects that best showcase your experience with digital financial products, your research process, and your use of the tools mentioned (Figma, Miro, Qualtrics).

• Structure Your Narrative: Clearly define the problem statement, your role, the research and design process, key decisions, the final solution, and measurable outcomes.

• Highlight Data Influence: Explicitly state how user research and data informed your design choices at each stage.

• Be Prepared for Deep Dives: Anticipate detailed questions about your methodology, tool usage, and decision-making rationale.

• Showcase Iteration: If possible, demonstrate how your designs evolved based on feedback or testing.

📝 Enhancement Note: The interview will likely probe deeply into your practical application of UX/UI research in a complex domain like finance. Being able to articulate your process with specific examples and demonstrate proficiency with the listed tools is paramount.

📌 Application Steps

To apply for this UX/UI Researcher position:

• Submit your application through the provided link on the Periferia IT Group careers portal.

• Portfolio Customization: Ensure your portfolio prominently features case studies related to digital financial products (credit, investments, mortgages) and clearly articulates your UX research process.

• Resume Optimization: Tailor your resume to highlight keywords such as "UX Research," "UI Design," "Figma," "Miro," "Qualtrics," "User Testing," and experience in the "Financial Sector." Quantify achievements wherever possible.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on storytelling, data-driven decision-making, and your problem-solving approach. Prepare to discuss your experience with the required tools.

• Company Research: Familiarize yourself with Periferia IT Group's mission, values, and recent projects, especially those in the financial sector, to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided information. All details, especially regarding salary, specific benefits, and detailed interview processes, should be verified directly with the hiring organization before making application decisions.