UX Researcher II

📍 Job Overview

Job Title: UX Researcher II Company: USANA Health Sciences Location: Salt Lake City, Utah, United States Job Type: Full time-Regular Category: User Experience (UX) Research / Operations Date Posted: 2025-07-29T00:00:00 Experience Level: 2-5 Years Remote Status: Hybrid (3 days in-office)

🚀 Role Summary

• Conduct end-to-end user research, encompassing generative, evaluative, and secondary research methodologies to inform product development and strategy, aligning with operations efficiency.
• Develop and execute comprehensive research plans, including user recruiting, data collection, analysis, and the synthesis of actionable insights and recommendations for product and business operations.
• Facilitate effective communication and collaboration between cross-functional teams, stakeholders, and product development to ensure research findings are integrated into operational decision-making.
• Champion a user-centric culture by providing training, managing research repositories, and evangelizing user insights across the organization to drive operational improvements.
• Analyze user behaviors, motivations, and needs to create user segments and mental models that guide product strategy and enhance operational user journeys, particularly for independent distributors and sellers in the health supplement industry.

📝 Enhancement Note: This role bridges UX research with operational strategy. The emphasis on B2B/B2C customers, independent distributors, and the health supplement industry indicates a need for research that directly impacts business operations, sales enablement, and distributor success. The requirement to assess user needs, business needs, challenges, and opportunities specific to this market segment highlights a direct link between user insights and operational performance.

📈 Primary Responsibilities

• Define research objectives, needs, and scope in collaboration with project teams, ensuring alignment with overarching business and operational goals.
• Develop detailed research plans, selecting and tailoring appropriate qualitative, quantitative, and mixed-method research approaches (e.g., user interviews, diary studies, surveys, focus groups, usability testing, card sorting, literature reviews, competitive analysis).
• Execute primary strategic research to gather meaningful and actionable insights, and conduct evaluative and secondary research to validate and refine product concepts and operational workflows.
• Manage user research participant recruitment, including scheduling research activities, encouraging participation, offering appropriate incentives, and maintaining clear communication throughout research projects.
• Provide insightful, research-based, and heuristic-based design critiques and suggestions for new and existing prototypes and user flows to optimize user experience and operational efficiency.
• Facilitate effective communication of research findings and recommendations to stakeholders and cross-functional teams, translating complex data into clear, actionable insights that drive operational improvements.
• Explore and document user behaviors and motivations to create robust mental models and user segments that inform product strategy and enhance operational user journeys.
• Manage and nurture the research participant panel and user community, ensuring a consistent pipeline of feedback for ongoing operational analysis.
• Provide UX research-related training to internal teams and advocate for a user-centric culture that influences product development and business operations.
• Develop materials and organize events to promote and evangelize a user-centric culture, fostering operational alignment and understanding of user needs.
• Help manage and maintain research repositories, ensuring organized and accessible storage of past research for future operational reference and learning.
• Plan and implement user research strategies and methods for various research programs, covering both B2B and B2C customers across international markets, multiple product types, and multiple channels.

📝 Enhancement Note: The responsibilities emphasize a proactive approach to research, not just execution. Defining objectives, developing plans, and managing participants are key operational components of a research function. The focus on translating findings into actionable insights for stakeholders and fostering a user-centric culture directly supports operational decision-making and continuous improvement cycles.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Human-Computer Interaction (HCI), Cognitive Science, Psychology, Anthropology, Sociology, or a closely related field.

Experience:

• A minimum of 2 years of related professional experience, with demonstrated expertise in the following areas:
  • Conducting end-to-end generative, evaluative, and secondary research, including comprehensive research design, user recruiting, execution, rigorous data analysis, and deriving customer insights and actionable recommendations.
  • Proficiency in a variety of qualitative, quantitative, and mixed-method research approaches, such as user interviews, diary studies, surveys, focus groups, usability testing, card sorting, literature reviews, and competitive analysis, applied to inform operational strategies.
  • Experience in managing research participants, which includes successfully scheduling research activities, encouraging participation, appropriately incentivizing them, and maintaining effective communication throughout the project lifecycle.
  • Skills in processing, analyzing, and synthesizing data using appropriate methods, transforming findings into meaningful insights, and effectively communicating these insights to diverse stakeholders, including those in operations and product management.
  • Conducting research across various devices and channels, including desktop, mobile, apps, and websites, for both remote and in-person research scenarios to capture a holistic view of user interactions.
  • Proficiency in utilizing a range of research tools, including Qualtrics, Lookback, FullStory, Lyssna, User Interviews, Figma, and SurveyMonkey, for efficient data collection and analysis.
  • Ability to assess and understand the user needs, business needs, challenges, and opportunities specific to independent distributors and sellers within the health supplement industry, ensuring research directly supports business operations.

Required Skills:

• User Research: Expertise in designing and executing a wide range of research methodologies (generative, evaluative, usability testing, interviews, surveys).
• Data Analysis & Synthesis: Strong ability to analyze qualitative and quantitative data, identify trends, and synthesize findings into actionable insights.
• Qualitative Research: Proven experience with techniques like user interviews, focus groups, and diary studies.
• Quantitative Research: Familiarity with survey design, data analysis, and interpretation of numerical data.
• Research Design: Ability to create robust research plans tailored to specific project objectives and operational needs.
• User Recruiting: Skill in identifying, screening, and scheduling research participants.
• Stakeholder Communication: Excellent verbal and written communication skills for presenting findings and recommendations to diverse audiences.
• Research Tools Proficiency: Hands-on experience with tools like Qualtrics, Lookback, FullStory, User Interviews, Figma, and SurveyMonkey.
• Customer Insight Derivation: Ability to translate raw data into meaningful insights that inform product and operational strategies.
• Heuristic Evaluation: Skill in assessing user interfaces based on established usability principles.

Preferred Skills:

• B2B & B2C Research: Experience conducting research with both business-to-business and business-to-consumer audiences.
• International Research: Experience with conducting research across different international markets and cultural contexts.
• Mental Models & User Segmentation: Ability to develop user segments and mental models to inform strategy.
• Industry Knowledge: Understanding of the health supplement industry and the unique needs of independent distributors and sellers.
• UX/UI Principles: Solid understanding of user experience and user interface design principles.
• Data Visualization: Ability to create compelling visualizations of research findings.

📝 Enhancement Note: The requirement for 2 years of experience is on the lower end for a "II" level role, suggesting that the depth and breadth of the candidate's experience in the listed skills, particularly in industry-specific research (health supplements, distributors), will be heavily weighted. The explicit mention of B2B/B2C and international research indicates a need for adaptability and a broad understanding of different user contexts, which is crucial for scaling operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end research projects from initiation to conclusion, showcasing the ability to define research objectives and scope.
• Include examples of detailed research plans, highlighting the methodology chosen and the rationale behind it, reflecting a structured approach to operational data gathering.
• Showcase the process of user recruiting, participant management, and the execution of research activities, emphasizing efficiency and participant engagement.
• Present clear examples of data analysis and synthesis, illustrating how raw data was transformed into actionable insights and recommendations that influenced product or business operations.
• Provide evidence of effective communication of research findings to stakeholders, such as presentation decks or executive summaries that clearly articulate impact.
• Include examples of research that informed design critiques or suggestions for prototypes and flows, demonstrating an understanding of how research drives iterative improvement.
• Showcase experience with specific research tools mentioned (Qualtrics, Lookback, FullStory, User Interviews, Figma, SurveyMonkey) and how they were leveraged for operational efficiency or insight generation.

Process Documentation:

• Examples of how research findings were documented and shared to ensure knowledge transfer and accessibility for cross-functional teams, including operations.
• Demonstrate the process of creating user segments and mental models based on research data.
• Showcase any contributions to managing or organizing research repositories.

📝 Enhancement Note: The portfolio is critical for demonstrating practical application of research skills. For this role, it's essential to highlight projects where research directly led to measurable improvements in user experience or operational efficiency, particularly within the context of B2B distributors or similar business models. Examples that show a deep understanding of the health supplement industry's user base would be particularly impactful.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a UX Researcher II with 2-5 years of experience in Salt Lake City, Utah, the estimated annual salary range is between $75,000 and $105,000. This estimate considers the cost of living in Salt Lake City and the specific skill requirements outlined.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Retirement Plan: 401(k) plan with company matching, supporting long-term financial planning.
• Paid Time Off: Generous paid time off (PTO), including vacation, sick leave, and holidays, allowing for work-life balance.
• Professional Development: Opportunities for training, workshops, and conference attendance to enhance UX research skills and industry knowledge.
• Employee Discounts: Discounts on USANA Health Sciences products, beneficial for individuals interested in health and wellness.
• Hybrid Work Arrangement: Flexibility to work remotely up to two days a week, with three required days in the Salt Lake City office, supporting a balanced work environment.

Working Hours:

• Standard full-time hours, typically 40 hours per week. The hybrid model offers flexibility in structuring the work week, with required in-office presence on specific days.

📝 Enhancement Note: The salary range is an estimate based on general market data for UX Researchers in the specified location and experience level. Actual compensation may vary depending on the candidate's specific qualifications, interview performance, and the company's internal compensation structure. The benefits listed are typical for a company of this size and industry.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Health and Wellness / Direct Selling. USANA Health Sciences operates within the competitive health and wellness sector, focusing on nutritional supplements and personal care products. Its direct selling model means a significant portion of its customer base consists of independent distributors who act as both consumers and sales agents, creating a unique operational context for user research.

Company Size:

• USANA Health Sciences is a publicly traded company (NYSE: USNA) with a significant global presence. While the exact number of employees working directly on UX research is not specified, the company's scale suggests opportunities for collaboration with larger product, marketing, and operational teams. A larger company size often implies more structured processes and resources for research initiatives.

Founded:

• Founded in 1992 by Myron Wentz, USANA Health Sciences has a long history in the health and wellness industry. This longevity suggests a stable operational foundation and established market presence, but also potential for modernization and innovation through user-centered approaches.

Team Structure:

• The UX Researcher II likely reports into a product development, digital experience, or marketing team. The role involves close collaboration with product managers, designers, engineers, marketing specialists, and potentially sales operations and distributor support teams.
• The reporting structure will likely involve a manager or director overseeing UX/product design functions, with direct interaction with project-specific stakeholders.
• Cross-functional collaboration is essential, particularly with teams responsible for the distributor platform, e-commerce sites, and marketing initiatives targeting both consumers and distributors.

Methodology:

• The company likely employs a mix of agile development methodologies, requiring UX research to be iterative and responsive to changing product roadmaps and business priorities.
• Data analysis and insights generation are core to the role, with an expectation that research findings will directly inform strategy and decision-making.
• Workflow planning and optimization will be key, especially concerning the user experience of independent distributors and their interactions with company systems and platforms.
• Automation and efficiency practices will be important, as the company likely seeks to streamline processes for its large distributor network.

Company Website:

• https://www.usana.com/

📝 Enhancement Note: Understanding USANA's direct selling model is critical. The "customers" are often independent distributors, meaning the research needs to cater to their specific business challenges, sales processes, and platform usage, which are distinct from typical consumer research. This dual focus on B2B (distributors as business partners) and B2C (end consumers of products) requires a versatile research approach.

📈 Career & Growth Analysis

Operations Career Level:

• UX Researcher II: This level typically signifies an individual contributor role with a solid foundation in UX research principles and methodologies. At this stage, the professional is expected to manage their own research projects with moderate supervision, contribute significantly to research strategy, and begin mentoring more junior team members or interns. The scope includes end-to-end research execution and delivering actionable insights that impact product and operational decisions.

Reporting Structure:

• The UX Researcher II likely reports to a UX Research Lead, a Product Design Manager, or a Director of Product. They will collaborate closely with Product Managers, UX Designers, UI Designers, Front-end Developers, and representatives from Marketing, Sales Operations, and Distributor Support. This structure emphasizes cross-functional teamwork and the integration of research insights into the broader product development lifecycle.

Operations Impact:

• The role has a direct impact on improving the user experience for both end consumers and, critically, the independent distributors who are the backbone of USANA's business model. By understanding their needs, challenges, and motivations, the UX Researcher can help optimize platforms, tools, and processes that directly affect sales, recruitment, and overall distributor success. This, in turn, drives revenue and operational efficiency for the company.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in specific research methodologies (e.g., advanced quantitative analysis, experimental design) and gain exposure to new tools and techniques.
• Specialization: Potential to specialize in research for specific product lines, customer segments (e.g., high-performing distributors), or platforms (e.g., mobile app, e-commerce portal).
• Leadership Track: Progression to Senior UX Researcher, Lead UX Researcher, or UX Research Manager roles, involving greater strategic input, team leadership, and mentorship responsibilities.
• Cross-functional Exposure: Opportunities to work on high-impact projects that require collaboration with various departments, potentially leading to roles in Product Management or Market Research.

📝 Enhancement Note: The "II" designation suggests a mid-level role where the candidate is expected to operate with a degree of autonomy but also learn from more senior team members. The growth potential is tied to demonstrating leadership in research execution, strategic thinking, and contributing to the development of the research practice within the company, particularly in supporting the unique needs of the distributor network.

🌐 Work Environment

Office Type:

• The position is based in Salt Lake City, UT, with a hybrid work arrangement requiring three days per week in the office. This suggests a professional office setting designed for collaboration and focused work, likely equipped with standard office amenities and technology infrastructure.

Office Location(s):

• Primary office location is in Salt Lake City, Utah. Specific details about the office building or its accessibility would be provided during the interview process. Commuting distance is a factor for the hybrid arrangement.

Workspace Context:

• The workspace is designed to foster collaboration among product teams, encouraging interaction with designers, product managers, and engineers.
• Access to necessary research tools and technology (software licenses, testing equipment if needed) is expected to support research activities.
• Opportunities for regular interaction with the operations team, marketing, and sales support will be crucial for understanding business context and disseminating research findings effectively.

Work Schedule:

• The standard work schedule is full-time, approximately 40 hours per week. The hybrid nature allows for a degree of flexibility in managing the work week, balancing remote work with essential in-office collaboration and meetings.

📝 Enhancement Note: The hybrid nature of the role is a key aspect of the work environment. Candidates should consider their comfort level with in-office collaboration three days a week and their ability to maintain productivity and engagement across both remote and in-office settings. The company's location in Salt Lake City places it within a growing tech and business hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial phone or video screen to assess basic qualifications, experience, and cultural fit.
• Hiring Manager Interview: A more in-depth discussion with the hiring manager focusing on specific research experience, methodologies, and understanding of the role's objectives.
• Portfolio Review & Presentation: Candidates will be asked to present their portfolio, showcasing 1-2 key research projects. This is a critical stage where candidates demonstrate their research process, analytical skills, and ability to translate findings into actionable insights. Expect questions about challenges faced, decisions made, and the impact of their work.
• Team/Cross-functional Interviews: Interviews with potential team members (e.g., UX Designers, Product Managers) to assess collaboration skills, communication style, and how the candidate integrates into a team environment.
• Final Interview: Potentially a final interview with a senior leader to confirm suitability for the role and company culture.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate the breadth of your skills (generative, evaluative, qualitative, quantitative) and your ability to drive impact. Prioritize projects relevant to B2B/B2C, distributor networks, or the health/wellness industry if possible.
• Tell a Story: Structure your project presentations with a clear narrative: the problem/opportunity, your role and process, the methods used, key findings, actionable recommendations, and the outcome/impact. Use visuals to support your points.
• Highlight Operations Impact: Emphasize how your research influenced product decisions, improved user flows, or contributed to business objectives and operational efficiencies. Quantify impact where possible (e.g., "reduced task completion time by X%", "increased conversion by Y%").
• Showcase Problem-Solving: Be prepared to discuss challenges encountered during research (e.g., recruitment difficulties, unexpected data, stakeholder disagreements) and how you overcame them.
• Demonstrate Tool Proficiency: Mention the tools you used and why they were appropriate for the task.

Challenge Preparation:

• Be prepared for a potential take-home assignment or a live case study exercise. This might involve analyzing a given dataset, critiquing a design, or outlining a research plan for a specific scenario.
• Practice articulating your thought process clearly and concisely. Understand how to structure your research approach and justify your methodological choices.
• Prepare to discuss your understanding of user needs, business goals, and how to balance them through research.

📝 Enhancement Note: The portfolio review is likely the most crucial part of the interview process for this role. Candidates should be ready to dive deep into their projects, explaining the 'why' behind their decisions and the tangible results achieved. The ability to connect research insights to business outcomes and operational improvements will be key differentiators.

🛠 Tools & Technology Stack

Primary Tools:

• Qualtrics: For survey design, distribution, and data analysis, crucial for quantitative research and gathering feedback.
• Lookback / UserTesting / Maze: For remote usability testing and session recording, enabling analysis of user interactions with prototypes and live products.
• FullStory / Hotjar: For understanding user behavior on websites and apps through session replays, heatmaps, and analytics, aiding in identifying usability issues and operational friction points.
• User Interviews / Respondent: For participant recruitment and panel management, ensuring access to relevant user groups for research.
• Figma / Sketch / Adobe XD: For collaborating on design prototypes and conducting design critiques based on research.
• SurveyMonkey: An alternative or supplementary tool for survey creation and data collection.

Analytics & Reporting:

• Google Analytics / Adobe Analytics: For understanding website traffic, user behavior, and conversion funnels, providing context for research.
• Tableau / Power BI / Looker: Potentially used for visualizing research data and creating dashboards for stakeholders, though specialized research analysis tools might suffice.

CRM & Automation:

• Salesforce / HubSpot (or similar): While not a direct research tool, understanding how CRM data can inform research or how research findings might impact CRM strategies is beneficial, especially concerning distributor management.
• Automation tools (e.g., Zapier, Workato): Awareness of how automation impacts user workflows and potentially how research can identify opportunities for automation.

📝 Enhancement Note: Proficiency with Qualtrics and tools for remote usability testing (Lookback, UserTesting) and session replay analysis (FullStory) are highlighted as essential. Familiarity with participant recruitment platforms and design tools like Figma is also important. Understanding how research findings integrate with CRM and analytics platforms will be a plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value that places the user (both consumer and distributor) at the heart of all product and operational decisions. This means actively seeking and incorporating user feedback to drive improvements.
• Data-Driven Decision Making: Emphasizing the use of research data and analytics to inform strategy, validate hypotheses, and measure the impact of changes, ensuring operational initiatives are grounded in evidence.
• Collaboration: A strong emphasis on working effectively with cross-functional teams (product, design, engineering, marketing, sales operations) to ensure research insights are understood and integrated across the organization.
• Efficiency & Optimization: A drive to continuously improve processes, tools, and experiences for both internal users and the external distributor network, aiming for streamlined operations and enhanced productivity.
• Integrity & Quality: Upholding high standards in research practices, data analysis, and the quality of products and services offered, reflecting the company's commitment to health and wellness.

Collaboration Style:

• Cross-functional Integration: Researchers are expected to be integrated members of product teams, actively participating in planning, design reviews, and strategy sessions.
• Proactive Communication: A style that encourages proactive sharing of insights, regular check-ins with stakeholders, and open dialogue about research plans and findings.
• Feedback Exchange: An environment where constructive feedback is welcomed and exchanged amongst team members and with stakeholders to refine research approaches and recommendations.
• Knowledge Sharing: Practices that promote sharing research findings and best practices across the organization, fostering a collective understanding of user needs and operational challenges.

📝 Enhancement Note: The company's values suggest a culture that appreciates rigorous analysis, collaboration, and a commitment to improving the user experience for its distinct customer base. The emphasis on data-driven decisions and efficiency aligns well with operational excellence.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing B2B Distributor Needs with B2C Consumer Needs: Research must effectively cater to the distinct requirements and motivations of independent distributors (business partners) and end-consumers of health products, requiring nuanced research designs.
• International Research Complexity: Conducting research across diverse international markets necessitates cultural sensitivity, understanding of local regulations, and adaptation of methodologies.
• Data Overload & Synthesis: Managing and synthesizing large volumes of qualitative and quantitative data from various research activities to extract clear, actionable insights can be challenging.
• Driving Operational Change: Effectively communicating research findings and influencing stakeholders to adopt user-centered recommendations and drive operational improvements can be a significant hurdle.
• Adoption of Research Findings: Ensuring that research insights are consistently integrated into product development and business operations requires ongoing effort and relationship-building.

Learning & Development Opportunities:

• Advanced Research Techniques: Opportunities to learn and apply more sophisticated research methods, such as advanced statistical analysis, experimental design, or ethnography.
• Industry Expertise: Deepen understanding of the direct selling and health supplement industries, enhancing the ability to conduct relevant and impactful research.
• Cross-functional Skill Development: Gain exposure to product management, UX design, and marketing strategies, broadening professional capabilities.
• Mentorship: Potential to be mentored by senior researchers or product leaders, guiding career progression and skill development.
• Tool Proficiency Expansion: Learning to leverage new research tools and technologies that emerge in the field.

📝 Enhancement Note: The primary challenge will likely revolve around navigating the dual nature of USANA's customer base (distributors vs. consumers) and ensuring research provides actionable insights for both. The growth opportunities are substantial for someone looking to build expertise in a unique market segment and contribute to operational strategy.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "How would you approach defining research objectives for a new feature aimed at improving distributor onboarding efficiency?" (Focus on linking research to operational goals).
• Collaboration: "Describe a time you had to communicate complex research findings to a non-technical stakeholder or a team resistant to change. How did you ensure your insights were understood and acted upon?" (Assess stakeholder management and communication skills).
• Problem-Solving: "Walk me through a research project where you encountered unexpected challenges or data. How did you adapt your approach, and what was the outcome?" (Evaluate adaptability and analytical problem-solving).
• Company & Culture: "What interests you about USANA Health Sciences, and how do you see your UX research skills contributing to our mission and operational success, particularly with our distributor network?" (Demonstrate research into the company and its business model).
• Team Dynamics: "How do you typically collaborate with UX Designers and Product Managers? What's your preferred method for integrating research into the design process?" (Assess teamwork and integration style).
• Impact Measurement: "How do you measure the success of your research? Can you provide an example where your research led to a measurable positive impact on a product or business metric?" (Focus on quantifiable results and ROI).

Company & Culture Questions:

• Research USANA's mission, values, products, and its direct selling business model. Understand the role of independent distributors.
• Familiarize yourself with the health and wellness industry and common challenges faced by distributors.
• Prepare to discuss how you foster a user-centric culture and advocate for user needs within a business.

Portfolio Presentation Strategy:

• Structure: Problem -> Your Role -> Methodology -> Key Findings -> Recommendations -> Impact/Outcome.
• Highlight Process: Clearly articulate the why behind your methodological choices and how you navigated challenges.
• Quantify Impact: Use data and metrics to demonstrate the success of your research. For example, "Research led to a redesign that improved distributor task completion time by 15%."
• Tailor to USANA: If possible, draw parallels to USANA's business model or industry when discussing your projects.
• Be Prepared for Deep Dives: Anticipate detailed questions about your methodology, data analysis, and decision-making process.

Challenge Preparation:

• Practice outlining research plans for hypothetical scenarios, considering both B2B distributor and B2C consumer needs.
• Review common UX research methodologies and be ready to justify your choices.
• Practice synthesizing qualitative data into themes and quantitative data into insights.

📝 Enhancement Note: Interview preparation should focus on demonstrating an understanding of USANA's unique business model and how UX research can directly support its operational goals, particularly concerning the distributor network. Candidates should be ready to articulate the business impact of their research.

📌 Application Steps

To apply for this UX Researcher II position:

• Submit your application through the provided jobvite link.
• Portfolio Customization: Tailor your resume and portfolio to highlight experience in end-to-end research, qualitative/quantitative methods, and stakeholder communication. Emphasize any experience with B2B/B2C research, international markets, or the health/wellness industry.
• Resume Optimization: Ensure your resume clearly details your responsibilities and achievements using action verbs and quantifiable results, focusing on skills mentioned in the job description such as data analysis, research design, and user recruiting.
• Interview Preparation: Practice presenting your portfolio projects, focusing on the research process, key findings, and the impact on business operations. Be ready to discuss your understanding of USANA's business model and the needs of its distributors.
• Company Research: Thoroughly research USANA Health Sciences, its products, its direct selling model, and its target audience. Understand how UX research contributes to the company's overall strategy and operational efficiency.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.