UX Researcher

📍 Job Overview

Job Title: UX Researcher

Company: Allegis Group

Location: Hanover, Maryland, United States

Job Type: FULL_TIME

Category: User Experience Research / GTM Operations

Date Posted: 2026-02-06

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Conduct mixed-methods UX research, with a qualitative-leaning approach, to understand employee, customer, and job applicant behaviors and business processes influencing enterprise platforms.

• Develop and execute comprehensive research plans to address key questions and assumptions, driving product and design improvements within the talent acquisition technology ecosystem.

• Collaborate closely with UX Designers and other UX Researchers to deliver actionable insights that directly impact the development and maintenance of recruiter and candidate-facing platforms.

• Leverage strong analytical and communication skills to translate complex data from various sources into clear, impactful findings for stakeholders, including senior leadership.

• Contribute to the innovation within the staffing and services industry by supporting features that enhance candidate discoverability and enable more consultative client engagement.

📝 Enhancement Note: This role is positioned within a large, global talent acquisition leader, suggesting a focus on enterprise-scale platforms. The description emphasizes understanding internal employees (recruiters, salespeople) and external users (candidates, clients), indicating a strong GTM (Go-To-Market) operations overlap. The researcher will support platforms that are critical to sales enablement (making salespeople more consultative) and candidate sourcing (making candidates more discoverable), directly impacting revenue generation and operational efficiency.

📈 Primary Responsibilities

• Design and execute user research studies, including interviews, surveys, and usability testing, to gather in-depth qualitative and quantitative data.

• Identify and define critical research questions and assumptions relevant to enterprise platforms supporting talent acquisition workflows.

• Collaboratively build and refine research plans, ensuring alignment with product roadmaps and business objectives, while also exploring opportunities for novel research methodologies.

• Analyze diverse data types from multiple sources, performing swift yet thorough analysis to derive actionable insights that directly inform product design and strategic decisions.

• Present research findings and recommendations clearly and persuasively to cross-functional teams, including product managers, designers, engineers, and senior leadership, influencing product strategy and user experience improvements.

• Contribute to the end-to-end design research lifecycle, including research road mapping, participant recruiting, moderation, and executive-level reporting.

• Support the continuous improvement of enterprise recruiter and candidate platforms, ensuring they effectively help candidates find jobs and recruiters find candidates.

• Assist in developing features that empower salespeople to engage clients more consultatively and enhance candidate discoverability.

📝 Enhancement Note: The core responsibilities highlight a hands-on role in research execution and analysis, with a significant emphasis on informing product development for enterprise platforms. The mention of supporting features for "salespeople more consultative" and "candidates more discoverable" strongly links this UX Researcher role to GTM operations and sales enablement functions, driving efficiency and revenue.

🎓 Skills & Qualifications

Education:

Experience:

• 3+ years of experience conducting research using qualitative-leaning/mixed-methods user research.

• Demonstrated experience with the end-to-end design research lifecycle, including planning, recruiting, moderation, analysis, and reporting.

Required Skills:

• UX Research: Proven ability to design, conduct, and analyze various UX research studies.

• Usability Testing: Expertise in planning and executing usability tests to identify user pain points and areas for improvement.

• Qualitative Research: Strong command of qualitative research methods, including user interviews and focus groups.

• User Interviews: Skilled in conducting effective, insightful user interviews to uncover user needs, motivations, and behaviors.

• Surveys: Proficient in designing and deploying surveys for data collection and analysis.

• Data Analysis: Ability to perform quick but thorough data analysis from various sources to generate actionable insights.

• Research Planning: Demonstrated skill in creating strategic research plans that align with business goals and answer critical questions.

• Collaboration: Proven ability to work effectively with cross-functional teams, including UX designers, product managers, and engineers.

• Presentation Skills: Strong verbal presentation skills for communicating research findings to diverse audiences, including senior leaders.

• Written Communication: Excellent written communication skills for creating clear research plans, reports, and documentation.

• Business Acumen: Understanding of business objectives and how research can drive strategic decisions.

• Product Acumen: Ability to understand product goals and user needs within the context of enterprise software.

• Organizational Skills: High level of organization with meticulous attention to detail.

• Task Prioritization: Capacity to juggle and prioritize multiple tasks simultaneously in a dynamic environment.

Preferred Skills:

• Experience with research road mapping and influencing research strategy.

• Experience working on platforms directly supporting sales processes or candidate sourcing.

• Familiarity with A/B testing and other quantitative research methods.

• Experience in the talent acquisition or staffing industry.

• Ability to invent new research methods when existing ones are insufficient.

📝 Enhancement Note: The emphasis on "enterprise platforms" and understanding "employees, customers, and job applicants" suggests a need for research that informs B2B and B2C aspects of Allegis Group's operations, with a strong lean towards how technology supports their core talent acquisition business. The mention of "salespeople more consultative" and "candidates more discoverable" indicates that research insights will directly contribute to GTM strategy and sales enablement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio demonstrating past work experience, showcasing the entire research lifecycle from planning to reporting.

• Deliverables should include examples of research plans, detailed reports, and analysis of findings.

• Showcase how research insights directly led to product improvements or strategic shifts.

• Examples should highlight the ability to select and apply the right mix of research methods for different research questions and constraints.

Process Documentation:

• Evidence of creating detailed research plans that outline objectives, methodologies, participant criteria, and timelines.

• Examples of how research findings were documented and communicated to stakeholders, including executive summaries and actionable recommendations.

• Showcase experience with participant recruiting, moderation, and data synthesis processes.

• Demonstrate the ability to manage the research process efficiently in a fast-paced, enterprise software development environment.

📝 Enhancement Note: For a UX Researcher role supporting enterprise platforms, a portfolio is crucial. It should highlight not just the execution of research but also the strategic thinking behind method selection, the rigor of analysis, and the clarity with which insights are translated into actionable recommendations for product and design teams, particularly those focused on GTM enablement.

💵 Compensation & Benefits

Salary Range:

• $61,100 - $92,200 annually.

Benefits:

• Medical, Dental & Vision insurance.

• Hospital plans.

• 401(k) Retirement Plan (with pre-tax and Roth post-tax contribution options).

• Company-paid Life Insurance (Basic Life and AD&D) and voluntary Life & AD&D for employee and dependents.

• Company-paid Short and Long-Term Disability insurance.

• Health & Dependent Care Spending Accounts (HSA & DCFSA).

• Transportation benefits.

• Employee Assistance Program.

• Tuition Assistance.

Working Hours:

• Standard full-time hours, likely around 40 hours per week.

• The hybrid work model requires 2-3 days in the office per week.

📝 Enhancement Note: The salary range is competitive for an intermediate UX Researcher role in the US, especially considering the hybrid work model and comprehensive benefits package. The bonus eligibility suggests performance-based rewards, which might be tied to project success or impact on product metrics.

🎯 Team & Company Context

🏢 Company Culture

Industry: Talent Acquisition / Staffing and Services. Allegis Group is a global leader in this sector, operating through well-known companies like Aerotek, TEKsystems, Aston Carter, and Actalent.

Company Size: Large enterprise. Allegis Group is one of the largest talent acquisition companies globally, indicating a complex organizational structure and a significant scale of operations.

Founded: 1983. With a long history, Allegis Group has established itself as a stable and experienced player in the industry, likely fostering a culture that values both tradition and innovation.

Team Structure:

• The UX team supports a collection of enterprise recruiter and candidate/talent platforms.

• This implies a dedicated UX function within the broader technology organization, working to enhance internal and external-facing tools.

• The UX Researcher will work closely with other UX researchers and UX designers, suggesting a collaborative design and research environment.

Methodology:

• The company values innovation within the staffing and services industry.

• The UX team's focus on enterprise platforms suggests a structured approach to product development, likely incorporating agile methodologies.

• Emphasis on "data analysis and insights" and "workflow planning and optimization" is inherent to the UX research function.

• The need to support features for "salespeople more consultative" and "candidates more discoverable" points to a focus on driving business outcomes through user-centered design and research.

Company Website: https://www.allegisgroup.com/

📝 Enhancement Note: Allegis Group's position as a global leader in talent acquisition means its technology platforms are crucial for its core business. The UX Researcher will be instrumental in optimizing these platforms, directly impacting how the company sources talent, engages clients, and empowers its sales force, thus linking directly to GTM strategy and revenue generation.

📈 Career & Growth Analysis

Operations Career Level: Intermediate UX Researcher. This role is for someone with 3+ years of experience looking to deepen their expertise in enterprise UX research, with opportunities to influence product strategy.

Reporting Structure: The UX Researcher will report within the UX team, working closely with other researchers and designers. They will likely report to a UX Research Manager or Director, with close collaboration with product management and engineering leads for specific platform initiatives.

Operations Impact: The UX Researcher's work will have a direct impact on the efficiency and effectiveness of Allegis Group's core business operations. By improving platforms used by recruiters and salespeople, the research will contribute to:

• Increased recruiter productivity and candidate placement rates.

• Enhanced sales effectiveness through more consultative client engagements.

• Improved candidate experience, leading to better talent acquisition outcomes.

Growth Opportunities:

• Skill Advancement: Deepen expertise in mixed-methods research, enterprise platform research, and GTM-related user needs.

• Specialization: Potential to specialize in specific areas like sales enablement research, candidate experience research, or internal tools optimization.

• Leadership Potential: With demonstrated success and strategic impact, opportunities may arise for senior researcher roles, team lead positions, or influencing research strategy at a broader level.

• Cross-functional Exposure: Gain valuable experience working across different product lines and collaborating with various departments, providing a holistic understanding of the talent acquisition business.

• Industry Influence: Contribute to innovations in the staffing and services industry through user-centered product development.

📝 Enhancement Note: This role offers a solid foundation for a UX Researcher to grow within a large, established organization. The direct link to GTM operations means that successful research can lead to significant business impact, creating opportunities for career advancement based on tangible contributions to sales enablement and talent acquisition efficiency.

🌐 Work Environment

Office Type: Hybrid work environment. Employees are expected to be in the office 2-3 days per week. This suggests a blend of in-person collaboration and remote flexibility.

Office Location(s): Primarily based out of the headquarters in Hanover, MD, or offices in Jacksonville, FL.

Workspace Context:

• Collaborative Environment: The hybrid model facilitates in-person collaboration with UX designers, researchers, product managers, and engineers, fostering a dynamic team environment.

• Operations Tools & Technology: Access to standard UX research tools, collaboration software, and enterprise systems necessary for conducting research and analyzing data.

• Team Interaction: Opportunities for regular team meetings, design critiques, and research syncs, both in-person and virtually, to share insights and foster a cohesive research practice.

• Company Culture: Allegis Group emphasizes company culture and work-life balance, suggesting a supportive and employee-centric work environment.

Work Schedule:

• Standard full-time hours (approximately 40 hours/week), with flexibility managed by the hybrid work arrangement. The 2-3 days in-office requirement allows for structured team interaction while maintaining some flexibility for focused work.

📝 Enhancement Note: The hybrid nature of the role indicates a modern work setup, balancing the benefits of in-person collaboration for research planning and ideation with the flexibility of remote work for focused analysis and documentation. This setup is conducive to the iterative nature of UX research and product development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with HR or a recruiter to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: A deeper dive into your experience, research methodologies, and approach to problem-solving. Expect questions about your portfolio and specific research projects.

• Team/Peer Interviews: Interviews with other UX Researchers and UX Designers to assess collaboration skills, research approach, and technical fit within the team.

• Portfolio Presentation: A key stage where you will present a selected case study from your portfolio, demonstrating your research process, insights, and impact.

• Executive/Stakeholder Interview: Potentially an interview with a senior leader (e.g., Director of Product, VP of Technology) to assess strategic thinking, communication skills, and alignment with business objectives.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong case studies that best represent your skills in mixed-methods research, enterprise platform experience, and ability to drive impact.

• Focus on Process & Impact: For each case study, clearly articulate the research problem, your methodology (why you chose specific methods), your role, the insights you uncovered, and the tangible impact of your work on the product or business. Use metrics where possible.

• Highlight GTM Relevance: If possible, showcase projects that involved understanding sales processes, customer engagement, or candidate experience, as this aligns directly with Allegis Group's core business.

• Structure for Clarity: Use a consistent structure for each case study: Problem/Opportunity, Your Role, Methodology, Process, Findings, Recommendations, Impact/Outcome.

• Prepare for Questions: Be ready to discuss your decisions, challenges faced, and how you handled trade-offs in research planning and execution.

Challenge Preparation:

• Methodology Deep Dive: Be prepared to discuss your preferred research methods, when to use them, and how you adapt them to different contexts.

• Problem-Solving Scenarios: Practice thinking through hypothetical research problems related to enterprise software, user workflows, or GTM processes.

• Data Synthesis: Be ready to discuss how you synthesize qualitative and quantitative data to form cohesive, actionable insights.

• Stakeholder Communication: Practice articulating complex research findings concisely and persuasively for different audiences.

📝 Enhancement Note: The emphasis on a portfolio presentation is critical. Candidates should prepare to articulate not just what they did, but why they did it and what the result was, particularly in terms of influencing product decisions for enterprise systems that support GTM functions.

🛠 Tools & Technology Stack

Primary Tools:

While not explicitly listed, typical tools for this role would include:

• User Research Platforms: UserTesting.com, Lookback, Maze, Dovetail for usability testing, session recordings, and qualitative data analysis.

• Survey Tools: SurveyMonkey, Qualtrics, Google Forms for designing and deploying surveys.

• Collaboration Tools: Jira, Confluence, Asana for project management and documentation.

• Prototyping/Design Tools (for review): Figma, Sketch, Adobe XD (to understand design context).

Analytics & Reporting:

• Data Analysis Software: Excel, Google Sheets for data manipulation and basic analysis.

• Statistical Software (potentially): SPSS, R, or Python for more advanced quantitative analysis if needed.

• Business Intelligence Tools (for context): Tableau, Power BI (to understand how data is visualized and consumed by stakeholders).

CRM & Automation:

• CRM Systems (for context): Familiarity with CRM platforms like Salesforce is beneficial, as many enterprise platforms integrate with or are influenced by CRM data and workflows. This is especially relevant for understanding sales processes.

• Internal Tools: Allegis Group likely uses proprietary or customized enterprise systems for their core talent acquisition operations.

📝 Enhancement Note: Proficiency with a range of user research tools is expected. Even if not directly using CRM or BI tools, understanding their role in the broader enterprise ecosystem (especially concerning sales and candidate data) will be advantageous for a UX Researcher focused on GTM platforms.

👥 Team Culture & Values

Operations Values:

• Data-Driven Approach: A strong emphasis on using research data to inform decisions and measure impact, aligning with operations' need for quantifiable results.

• Collaboration: Valuing teamwork and cross-functional partnerships to achieve shared goals, crucial for integrating UX insights into product development.

• Efficiency: A focus on optimizing processes and user experiences to improve operational efficiency, particularly for recruiters and sales teams.

• Innovation: Encouraging new ideas and approaches to solve user problems and enhance the talent acquisition technology landscape.

• User-Centricity: Placing the needs and experiences of users (employees, candidates, clients) at the forefront of product development.

Collaboration Style:

• Cross-functional Integration: Working closely with product managers, designers, engineers, and potentially GTM operations teams to ensure research is integrated throughout the product lifecycle.

• Feedback Exchange: Open to giving and receiving constructive feedback on research plans, methodologies, and findings.

• Knowledge Sharing: Actively sharing research insights and best practices within the UX team and with broader product and GTM stakeholders.

• Process Improvement Focus: A collaborative spirit aimed at continuously improving research processes and product development workflows.

📝 Enhancement Note: The core values likely revolve around driving business outcomes through user understanding. For a role supporting GTM platforms, this means research should facilitate better sales interactions, more effective candidate sourcing, and overall operational efficiency for Allegis Group's core business.

⚡ Challenges & Growth Opportunities

Challenges:

• Researching Complex Enterprise Systems: Navigating the intricacies of large-scale, enterprise-level platforms with diverse user groups and complex workflows.

• Balancing Research Rigor with Business Pace: Delivering timely insights in a fast-paced environment without compromising the quality and depth of research.

• Influencing Stakeholders: Effectively communicating research findings and advocating for user needs to diverse stakeholders, including senior leadership, who may have different priorities.

• Defining and Measuring Impact: Quantifying the impact of UX research on product adoption, user satisfaction, and key business metrics (e.g., recruiter efficiency, candidate conversion rates, sales effectiveness).

• Adapting to Evolving GTM Strategies: Staying abreast of changes in talent acquisition and sales strategies that may impact the user needs and platform requirements.

Learning & Development Opportunities:

• Advanced Research Techniques: Opportunities to explore and master advanced qualitative and quantitative research methodologies.

• Domain Expertise: Deepen understanding of the talent acquisition and staffing industry, including sales processes, recruitment workflows, and candidate journeys.

• Cross-Functional Collaboration Skills: Hone abilities to work effectively with product, engineering, marketing, and sales teams.

• Strategic Influence: Develop skills in influencing product roadmap decisions and shaping strategic direction based on user insights.

• Industry Conferences & Training: Potential for participation in relevant UX conferences, workshops, and professional development programs.

📝 Enhancement Note: The challenges highlight the need for adaptability, strong communication, and a strategic mindset. Growth opportunities are substantial, particularly for those who can demonstrate how their research directly contributes to Allegis Group's core GTM objectives.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to select a research method for a complex enterprise platform. What was your rationale, and what were the outcomes?" (Focus on method selection, justification, and impact.)

• "How do you approach understanding the needs of both internal employees (recruiters, salespeople) and external users (candidates, clients) within a single product ecosystem?" (Highlight ability to segment users and tailor research.)

• "Walk me through a research project where your findings directly influenced a significant product decision or business strategy. What was the impact?" (Prepare a strong portfolio case study emphasizing actionable insights and measurable results.)

Company & Culture Questions:

• "What interests you about Allegis Group and the talent acquisition industry?" (Research the company's mission, values, and market position.)

• "How do you see UX research contributing to the success of a company like Allegis Group, which operates in the staffing and services sector?" (Connect UX principles to business outcomes like efficiency, client acquisition, and candidate quality.)

Portfolio Presentation Strategy:

• Select a High-Impact Case Study: Choose a project that showcases your end-to-end research process and demonstrates significant impact on a product or business goal. Ideally, this project would have relevance to enterprise software or GTM functions.

• Tell a Story: Frame your presentation as a narrative: the problem, your approach, the journey of discovery, the key insights, your recommendations, and the ultimate outcome or impact.

• Quantify When Possible: Use metrics to illustrate user pain points, the effectiveness of your solutions, or the business impact of your research (e.g., "reduced task completion time by X%", "increased user satisfaction by Y%", "influenced feature adoption leading to Z% improvement in recruiter efficiency").

• Highlight Your Role and Collaboration: Clearly articulate your specific contributions and how you collaborated with designers, product managers, and engineers.

• Be Prepared for Deep Dives: Anticipate questions about your methodology, data analysis, decision-making process, and challenges faced.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just research execution skills, but also strategic thinking, business acumen, and the ability to translate research into tangible improvements for Allegis Group's core GTM operations.

📌 Application Steps

To apply for this UX Researcher position:

• Submit your application through the provided link on the Allegis Group careers portal.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 key projects that best showcase your mixed-methods research experience, enterprise platform work, and ability to drive actionable insights. Emphasize projects that demonstrate impact on user efficiency or business objectives, particularly if related to sales enablement or candidate sourcing.

• Resume Optimization: Ensure your resume clearly lists your years of experience in UX research, specific methodologies used (interviews, surveys, usability testing), and key skills mentioned in the job description (e.g., Data Analysis, Research Planning, Collaboration, Presentation Skills). Quantify achievements where possible.

• Interview Preparation: Practice articulating your research process and case studies clearly and concisely. Prepare to discuss how your research can directly support Allegis Group's mission in talent acquisition and its GTM strategies. Review common UX research interview questions and practice your responses.

• Company Research: Familiarize yourself with Allegis Group, its operating companies (Aerotek, TEKsystems, Aston Carter, Actalent), and the broader talent acquisition industry. Understand their business goals and how user experience research contributes to their success, especially in areas like sales enablement and candidate discovery.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.